iiNet Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3001, 3000 and 3065.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (61%)
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E-mail (17%)
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Total Blackout (8%)
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Phone (8%)
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Wi-fi (6%)
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TV (%)
Live Outage Map Near Melbourne, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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 Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Tiffany Carroll
(@PacIsLiving) reported
from
Melbourne, State of Victoria
@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Two systems one Australia ?
(@AU0481810206) reported
@iiNet iinet mobile internet & unlimited calls texts - debited $15 from my bank account on 19 Oct 2021 is for service 23 Oct to 22 Nov 2021 - But on 21 Nov 2021 the mobile number port in to Kogan mobile - part 2 of customer service. requested a refund - iinet cut off the line &
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ashley
(@ashcryptoman) reported
@iiNet so who has had good customer support with the latest 10 - 12 day email outage?
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Two systems one Australia ?
(@AU0481810206) reported
@iiNet disappeared. - iinet not debited on Nov 2021. Because I have no product & service with them. But iinet started a critical problem by sent me 2 invoices 723346484 for $59.98 & 723346545 for 29.99 for the service 23 Dec 2021 to 22 Jan 2022 while I have no product &
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Rodney Heron
(@rodneyheron) reported
@iiNet Please just cancel the service so we can move on. It’s been 2 week now
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PkmnMstrBillj88
(@Bradyma57188788) reported
@iiNet whats the go with nobody answering the tech support line? dont anyone work nights? tell me a minute wait time, already been waiting for 20
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Trailpossum
(@trailpossum85) reported
@iiNet is there still a VDSL outage in Canberra/Weston Creek from the recent storm? #nointernet
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Henry 💉💉
(@the_real_HenryW) reported
@JanB_QLD @iiNet Me too. Need the internet for work but it's way too slow. Need to stop on few times. Unnecessary delay 4 me
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Tim Fountain
(@Tim___F) reported
is @iiNet mail down AGAIN?
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Greg Long
(@GregLongData) reported
@iinet - why are folks bothering to chase iiNet support? Give it up. TPG aims to 'streamline' (14-Dec-2021), so they need to consolidate vodafone, iinet, internode, lebara, aapt and felix. @iinet has a meltdown and customers jump ship - consolidation begins.
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Julia Kretzenbacher
(@juliakretz) reported
.@iiNet is there an internet outage? Our internet dropped out half an hour ago. Modem says status is ok, but no wifi is showing up at home and our computers can’t connect to modem.