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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 09/30/2023 15:25

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • Connection 41.18%


  • Sign in 29.41%

    Sign in

  • App Crashing 12.75%

    App Crashing

  • Glitches 7.84%


  • Multimedia 3.92%


  • Video 3.92%


Live Outage Map

The most recent Zoom outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
MexicoCuernavaca Sign in
United StatesSammamish Connection
United KingdomMaidstone App Crashing
United StatesLemont App Crashing
United KingdomLondon Connection
United KingdomWalsall Connection

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • JesseBinDC Living in a Car-Free World (@JesseBinDC) reported

    Whether potato or cat or other @zoom_us filter: no one asks why it's so hard to direct someone through all the settings to fix sound and video issues. We need a redesign of how settings in all of our apps work.

  • VistaWayHTTM vista way hot tub time machine (@VistaWayHTTM) reported

    @zoom_us seem to be having some issues this morning. Meeting I’m in has crashed out 3x in the last few minutes (for everyone)

  • ReadsVictoria Victoria (@ReadsVictoria) reported

    @JudgeFergusonTX @zoom_us Ok but was he able to fix it?

  • RamisOrlu Ramis Örlü (@RamisOrlu) reported

    @aliawhs The can’t even find the cat filter. @zoom_us can you help me?!

  • jameshightower James Hightower (@jameshightower) reported

    @JudgeFergusonTX @zoom_us It was wise of you to point out the filter (and help to remove it) as it would clearly give him and his case an unfair advantage.

  • rosest80 🌹Rose 🌝 (@rosest80) reported

    @DesireeMoffitt @JudgeFergusonTX @zoom_us His eyes kill me I'm laughing so hard. My 8 yr old son said I hope he didn't get in trouble lol

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us @zoom_us please fix this bug with the new Mac ios released last week. Support had no advice on this. When you use slides as virtual background and record, your picture of yourself does not record. I record all my YouTube using this so please fix this bug 🙏 🙏

  • CiaraMcGreevy2 Ciara McGreevy (@CiaraMcGreevy2) reported

    @zoom_us any chance you could stop stealing £28.78 a month off me when I am clearly signed up to the basic / free service only? No phone number on your website and no way to stop this monthly theft because I’m not signed up to any premium service

  • amandaatrz amanda (@amandaatrz) reported

    @zoom_us pls help me i cannot log into my account i’m losing my mind 😞

  • arlojamrog Arlo Jamrog (@arlojamrog) reported

    @tnflnt @zoom_us @AppleSupport I have near constant bluetooth issues (apple products and not) with my MBP. Zoom adds another layer of device config in (mic, speakers) and I have resorted to just using wired headphones plugged in, like a cretin.

  • taekmountain l’ours (@taekmountain) reported

    @JudgeFergusonTX @zoom_us ....does he fix it?

  • jacobyaudio Jason Jacoby (he/they) (@jacobyaudio) reported

    @Iffsi @DanLeeAV @zoom_us But that's the issue... Why should someone have to "play" gay or trans? Especially when you can get someone who has lived it. Many gay actors have "played" straight for years.

  • DLDietrich Danielle Dietrich (@DLDietrich) reported

    @InHouseSecret @JudgeFergusonTX @zoom_us I would have tears streaming down my cheeks and need to shut off my camera and mute

  • Angry_Irish_313 Angry_Irishman🤬🇺🇲🇮🇪 (@Angry_Irish_313) reported

    @JudgeFergusonTX @zoom_us I just want to know how to change my appearance. I'm thinking I'm gonna have the same "issue" on my next Zoom.

  • rbonini Roberto Bonini (@rbonini) reported

    @lawrencehurley The real issue here is that the meeting organisers account setting for this only applies to users in that account. Guests can still have filters. Maybe @zoom_us can resolve this?

  • MegMcA Meg (@MegMcA) reported

    @JudgeFergusonTX @zoom_us “My assistant is here” Dude just get the kids in there, they’ll fix it.

  • Sparkysqwerll Sqwerll 😎 (@Sparkysqwerll) reported

    @JudgeFergusonTX @zoom_us I would have fell out my chair if you had said “It’s purrfectly ok, we can paws while you fix it meow and we can furget it happened.” 😺

  • mattpenndotcom Matt Penn (@mattpenndotcom) reported

    @zoom_us hi Zoom HQ: I have a paid pro plan, and work in video production. I have 1gig up/down, an HD webcam, HD enabled under video settings, Group HD enabled in my plan, but only reaching 640x360 in statistics. Is there a problem or something I’m not doing?

  • thomas_quinlan Thomas J. Quinlan (@thomas_quinlan) reported

    @zoom_us Interestingly, I don't have this setting in my personal account. I've submitted a help desk ticket for my corporate account.

  • tsjwaffle gimme your waffle (@tsjwaffle) reported

    @InHouseSecret @JudgeFergusonTX @zoom_us If I were the assistant trying to fix it, I’d be in hysterics

  • WileESongdog Wile E SongDog (@WileESongdog) reported

    @JudgeFergusonTX @zoom_us No, don’t do this. We need these sort of things to keep happening to help keep us sane. Granted, that I do not look sane when I randomly start giggling because I thought about the lawyer cat video again.

  • radtayy taylor casey (@radtayy) reported

    @zoom_us why is my zoom webcam so zoomed in and i can't fix it

  • eszter Eszter Hargittai 😷 (@eszter) reported

    @jeremyfreese @zoom_us it looks like I can indeed be a co-host, tx I still think this would be an important feature since it would help not replicate lots of effort eg in instances where I could share polling Qs I've already put together; it's like how you can export survey Qs in @Qualtrics

  • amityf Amity Foster (@amityf) reported

    Ok, seriously, how do I get the @zoom_us cat filter? I figured out how to get the general filters but not turn myself into a cat. Help a Cat Lady out, friends.

  • kokoandjune S Nicole (@kokoandjune) reported

    @zoom_us Hi! When someone complains about the audio sounding like a person is in a tunnel, but no one else is having the same problem what could it be?

  • Richard_SRQ RichardT (@Richard_SRQ) reported

    @zoom_us the zoom app running on windows 10 crashes very frequently. However runs without problems on my Mac. I am running the latest version. Is this a known problem?

  • seancallanan Sean Callanan (@seancallanan) reported

    Feature requests for @zoom_us 1) please add a doorbell 🔔 when someone enters a waiting room and 2 need a method to get the attention of someone when their headphones are not working, maybe time to bring poke back👉

  • Aquare11 Aquare (@Aquare11) reported

    @zoom_us This is what you need to fix

  • Iffsi Iffat #StayHomeStaySafe (@Iffsi) reported

    @jacobyaudio @DanLeeAV @zoom_us Wow! I really do think this causes more segregation more ‘elitism’. To my mind it should be organic, based on the talent of the actor to convince their audience. Not for ‘me’ to play ‘me’. It narrows understanding at a time when we need to break exactly these barriers down.

  • nothinsweethere Sweet Tea (formerly Bitter) 🍹 (@nothinsweethere) reported

    @JudgeFergusonTX @zoom_us We need to know if the assistant was able to fix the filter. Please provide an update at your convenience. Also, that assistant probably needs a pay raise after today.