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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (47%)
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Sign in (27%)
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App Crashing (14%)
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Video (5%)
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Multimedia (3%)
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Messaging (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lithonia |
Video | |
 Wakefield |
Sign in | |
| Washington, D.C. |
Glitches | |
| Austin |
Connection | |
 Bogotá |
Connection | |
| Fall River |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Madeline Waldron, PharmD, BCOP
(@MWaldronPharmD) reported
8. How is it possible that 10 months into @zoom_us video conferencing, none of us can get this mute/unmute thing down?!
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Karen Cotton
(@KarenCotton) reported
@zoom_us My wifi connection is just fine. My husband is working from home right now and is using Microsoft teams and has had zero issues.
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Ryan
(@RyanChadha) reported
Anyone else from India has a real problem making payments to @zoom_us? Tried 3 cards and all have been declined, plus I am only able to communicate via email with a very dumb AI who keeps sending me a payment link #FML
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Nisu
(@Nisu44) reported
@zoom_us please fix/update your chromebook app. Very buggy and does not work well. I have 2 same chromebooks, no issues on one and other vid goes in and out. Using iPad instead and no issues at all. Not my Wi-Fi. Just google zoom chromebook issues and you’ll see. Need for school
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Clarisse Olviga
(@ClarisseOlviga) reported
@zoom_us I have Video filters enabled and set, but when I join a call/meeting, the filters are removed. How do I fix this?
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Adarsh Singh
(@AdarshS04701089) reported
I am facing problems in attending zoom meetings. It is continuously showing that you are not connected to Internet. Solve this issue as soon as possible. @zoom_us
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Keith McMenamin
(@PhillyKeith) reported
@zoom_us Help! Major issue after upgrading macbook to Big Sur. I can't use a virtual background and this is a theme for an important meeting in the morning. Msg in zoom is "your device requires a green screen to support virtual backgrounds". Tried all listed fixes. HELP!
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Karen Cotton
(@KarenCotton) reported
@zoom_us My WIFi connection was fine. My husband was using Microsoft Teams today all day and no issues. Sure I will Dm your company. I just wish there was a better way to actually troubleshoot with a person over the phone you know? There are so many people out of work: may hire support?
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Fans of 'Chip
(@FansOfMicrochp) reported
@JackPosobiec Still using the CCP video service @zoom_us for govt business. Sad!
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Jeff Ream (The Counseling Geek)
(@CounselingGeek) reported
@zoom_us I'm on a windows device and have great internet speeds (220+dwn/12up) and have issues with zoom saying internet connection is unstable and it taking minutes for it to display a shared screen from another presenter. Any troubleshooting tips?
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InScane
(@InScaneYT) reported
@zoom_us Um can yall like fix ur system??? Zoom is legit using 35% of my 16gb RAM.. This should legit not be a thing... Me live streaming via YouTube does not even use this much ram..
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ethameta
(@ethameta) reported
How do I stop your spam? You have a broken system e-mailing me about a non-existent account and I've unsubscribed 11 times. Zero real support on your website @zoom_us
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Prof Robert Rawson
(@robertgrawson) reported
@zoom_us logged me out of my account after using it on my laptop. Now it won't work at all on my desktop and my class was due to start 10 minutes ago. Two requests for a new password have generated nothing. And this 'service' costs money.
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🥃 | IG : BattleRapTrap
(@BattleRapTrap) reported
@zoom_us yall have been double charging me for months and now i cancelled the service and still got charged twice THIS WEEK ALONE..cant get yall on the phone..email gets no reply...yall owe me money ASAP
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dickon bevington
(@dickonb) reported
Help, need ZOOM EXPERTS: Just finished delivering some training via @zoom_us and realised I failed to take a register of attendance. Is there a 'create class register' function, or better still for me and my rattly head, a way of listing attendees after the event has finished?
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cl aar
(@claarrr) reported
@zoom_us why can’t you copy from the zoom chat? It’s such a simple feature that would help so much
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Brett Hinton
(@hintbw) reported
By the way the @zoom_us plugin for Outlook doesn't handle add meetings to Office 365 group calendars well (at all really, you can't schedule a meeting on a O365 group calendar and have it schedule a Zoom meeting). I get kind of why, but it's still a broken workflow.
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Ray Ortega ✊
(@PodcastHelper) reported
@MathewPassy @zoom_us Muting was one of my theories but someone else indicated that they still had issues. However it sounds like, via @brassybroadjen, that muting is the issue and when left alone sync will still be affected however not as much. Thx for the insights!
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Karen Cotton
(@KarenCotton) reported
@zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t
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Marla Rosenthal
(@teachseuss) reported
@zoom_us when I’m in a meeting on my laptop and then screen share my iPad I get kicked out after 5 or so minutes. I can’t seem to find a fix? #teacherissues
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SuperDre
(@SuperDre) reported
@TheRightPlaceGR @zoom_us Ugh an internet outage literally right when Birgit was talking about how we need better broadband access in the area lol back up and running!
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Carol Barash
(@CarolBarash) reported
This week my friends and colleagues in China are having trouble logging into @zoom_us. I’d love to hear from folks who have figured out a kluge or work-around for this recurrent problem. Thanks!
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Rohit Dhingra
(@RDchaaarge) reported
@zoom_us could really consider cutting down the free meetings to a 20 mins limit now. Product usage is ubiquitous, 20 mins callas enough to try out, and it’d probably lead to a lot more conversions to the paid tier.
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Rain Bennett ❤️🧠
(@rainbennett) reported
@zoom_us having major trouble streaming to a @Facebook Page today. Is this issue being experienced by others?
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Alexander McAuliffe
(@AlexBMcauliffe) reported
@rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”
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🎙 Mathew Passy 🎙
(@MathewPassy) reported
from
Cherry Hill Mall, New Jersey
@PodcastHelper @zoom_us @brassybroadjen True. I’ve still had minor sync issues. That’s probably connection or processing power glitches. It can happen with any of these platforms.
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Kerah
(@KerahDavis_) reported
I look good on @zoom_us not so much on @BlueJeansNet I’m on BlueJeans more so they should fix that 🤨
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Libby Murphy
(@murphy515) reported
Good luck getting any assistance from @zoom_us to address fraudulent charges. Apparently no one has the authority to make any decisions there. It’s a shame that one feels compelled to call them out on social media to try to get help. #CUSTOMERSERVICEFAIL
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Seb Duggan
(@sebduggan) reported
Fun with APIs again. @zoom_us, this time... "It's a JSON API, but we might randomly return some validation errors as XML, unless you pass in an extra header which we don't tell you about in the docs..."
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Adarsh Singh
(@AdarshS04701089) reported
I am facing problems in joining zoom meetings. It is showing that you are connected to Internet. Solve this issue as soon as possible. @zoom_us