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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (66%)
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Sign in (14%)
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App Crashing (9%)
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Messaging (6%)
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Multimedia (3%)
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Glitches (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Bridgwater | App Crashing | |
Cincinnati | Connection | |
Palmyra | Connection | |
Panama City | Connection | |
Pforzheim | Connection | |
Weiterstadt | Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Taíza
(@taahdiana) reported
@zoom_us Can you please help me? I try to start my meeting at my pc and it keep happening the error 104103. I've already tried it all. In my laptop is all good, my pc was all good until Dec 30, and now it just doesn't work. Please, what can I do, I need it to work 😭
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eduardo torres. ↩️
(@eduardovisuals) reported
has anyone had issues with the new M1 Macbooks while using @Google Meets. I try connecting a source via HDMI and it just flickers. I switch over to @zoom_us and that source works perfect. Just a standard Video Capture Card.
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Mel
(@Mel57333767) reported
@pattirullo @zoom_us Many people are leaving Zoom - the customer service is disgusting.
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Mel
(@Mel57333767) reported
@aymanelfayomy @zoom_us The Zoom customer service is awful. Staff can be very nasty and unhelpful.
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Rebecca Glover
(@glover_lshtm) reported
@HilaryJCampbell @zoom_us Hi Hilary! I am having the same problem with ballet classes,(also quite crucial to have sound!) did you ever sort this?
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The Mythos Mystery Society
(@MysteryMythos) reported
@zoom_us Ive been green for 2 weeks now, how do I fix this?
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Dennis Davis
(@DWDevelopments) reported
@zoom_us @teacher2teacher issues with Zoom Annotations. I also sent a reply to support and got the same canned email even though all I was trying to do was explain what fixed the issue so the support page can be updated.
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black eVil gamers
(@DakshChugh8) reported
@zoom_us I have a problem in zoom class Please help me
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Biter/Sting/Curator🌊🌈⏰📬💙
(@nufsaid2) reported
@zoom_us Unfortunately, I had to constantly monitor my 5 yo grandson’s time with online education. The teacher had problems showing the blackboard to online students and failed to check their work. Hybrid classrooms are the worst.
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ruthie dwp
(@challabackgirl_) reported
um @zoom_us pls let us react to chat messages bc every time I type anything in the chat I immediately have a panic attack but I can’t stop myself from typing pls help
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Kim Kirchner
(@kimkirchner88) reported
from
South Russell, Ohio
@zoom_us Are there any tricks to fix the brightness on my camera? Monitor light is making my skin very bright and almost animated looking. Tried everything to fix through webcam and zoom settings and even got a different webcam but no luck. Webcam is Logitech C615.
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Andrew Jewell
(@andrewjewell) reported
and... shut down @MicrosoftTeams its the weekend!! Wait... what do we do on a weekend...? *opens @zoom_us
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Saabith
(@Saabith15) reported
@zoom_us @Jeopardy Is there any technical error in zoom?
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Hilary Campbell
(@HilaryJCampbell) reported
@glover_lshtm @zoom_us No! @zoom_us Several people reporting the same issue. Can you help?
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Dennis Davis
(@DWDevelopments) reported
@zoom_us @teacher2teacher I went there per the reply & closing of the support ticket sent to me by Zoom Support. An update to that page is needed. Looks like when updating to version 5.4.X hardware acceleration creates the misalignment and jagged writing issue.
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Dennis Davis
(@DWDevelopments) reported
@zoom_us @teacher2teacher I solved my own issue. This was frustrating. I understand that I have a free account but support a district with close to 1000 paid accounts. I went to your online options. Nothing there speaks about hardware acceleration or scaling to fit on the screen as things that may create
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USA = Good! Dems = Socialism = BAD
(@RobertHarold19) reported
@zoom_us Twitter, faceplant, Google and Amazon have shut Parler down. I just tried to sign up for Parler and the site is down. Twitter, faceplant, Google and Amazon all suck!
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Lishan Wick..
(@Lishanw) reported
Yo @zoom_us are you having a technical issue? Learn is not working. Morning lectures were canceled.
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Mackiewicz Lab
(@Mack_Lab) reported
@AnneJMcNeil @zoom_us oh wait. this happened to me the first time i did it. there was an error i noticed in the template i had to fix. i sent you mines. its a tiny editing issue. If you paste the emails in the column in the one i set. it should upload much easier.
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RRFENTZ.
(@RRFENTZ) reported
.@zoom_us STOP THE MIRROR EFFECT. I'M ACTIVATING MY CAMERA FOR MY CRUSH ON TUESDAY. FIX IT NOW!
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Hafeez Noorani 🇨🇦
(@FEEZYDoesIT) reported
@TransitGeekJoe @zoom_us @TranspoChoices Signal is also crashing. Banks are having login issues.
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Liona Williams
(@legallyliona) reported
@zoom_us I have raised a concern online, could you please help me by addressing it?
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Innovation Festival
(@innovfest) reported
@zoom_us Your support chatbot is terrible - they rarely help the customer
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Jodie Paterson
(@JodieAPaterson) reported
Okay, I tweeted about this a few days ago, but seriously. Is anyone else having trouble logging in to @zoom_us ? I can't join meetings or anything.
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Dave... (He/Him/Y'all) 🚇Ⓜ️
(@MaybeDavey24) reported
from
Ashland, California
@TransitGeekJoe @zoom_us @TranspoChoices That might be the key. I don't know if updating it on the spot would help. Updating the laptop might be good in practice, but it might come down to RAM resources
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j
(@nacoknight) reported
@zoom_us fix this please
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Jay(rusalem)
(@J5752x) reported
I'm trying to call/phone into Zoom audio meeting but it says "User busy"? @zoom_us It worked in the last meeting and I can make other calls. Help?
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atilolao
(@atilolao1) reported
@zoom_us can you please help me. No one can hear me on the call today. i have the latest updates and its definitely not my microphone as I could receive a facetime call on my imac. Thanks
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sam
(@Sam_Skowron) reported
anyone have any insight on how to get ZOOM customer support to help fix issues. I have 17 accounts that I can't get verified and they say its because we don't have them whitelisted which we do and the other 12 accounts were verified and work. NEED HELP. #zoom @zoom_us
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Patrick Ross
(@DrPatrickRoss) reported
In therapy since April while working in #PedsICU and #Pedsanesthesia. I wouldn't have survived the anxiety of Covid without it. Not ashamed but proud I had the courage to get help. However, after 9 months I realize I would really love to see a plant in the waiting room. @zoom_us