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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Connection | |
| Thatcham |
Connection | |
| City of London |
Video | |
 Les Abymes |
Glitches | |
| Seaford |
Video | |
 Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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emma stewart
(@emmas80) reported
@zoom_us Hi there I was wondering if you can help me. I was trying to set up a meeting, I can't set it up. When I went to do it,my zoom which is the basic one,I got a link for a upgrade but when I click on it, the Web page doesn't work. Emma
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Jordi Comas
(@jordisunshine) reported
@krazylilaliens @kadidakenner @zoom_us Yeah. There are trade offs. Also, maybe getting more help doing and monitoring the zoom so it doesn't always fall on same people. Spread the emotional labor....
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Ken Walls
(@RealKenWalls) reported
Hey @zoom_us I thought you'd like to know that after 8 years of paying for your professional level of service, I called for the first time in 8 years because I wanted to upgrade to add my wife to the account, your computer told me that my account doesn't "qualify" to speak
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Matthew Fries 🎹
(@mfjazz) reported
Been having issues with @zoom_us not playing audio to all people in the meeting when sharing a video. Some hear it some don’t. Anyone else experiencing this? New issue and Zoom doesn’t offer tech support to free educational users like me. 😢
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TREVOR BAUER STAN Account
(@TravisS42347023) reported
@zoom_us I can't join class because of error code 1132
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b ☁️ Ψ ia
(@beatingkokoro) reported
@zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad
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Krista Sigurdson
(@KristaSig) reported
@kadidakenner @zoom_us I'm so sorry that happened to you! I don't know enough about it to advise, but if the police can't help, they should know who could. What a terrible thing to have to experience.
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us Hello this week's update didn't fix the bug! Please fix this bug. Setting pptx as virtual background only records the pptx and not our image anymore.
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
@zoom_us Hello! So the problem seemed to be with using a desktop browser. I wound up trying with my phone's browser and was able to upgrade easily. Something about the billing screen via desktop wasn't permitting me to progress.
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Thaddius.
(@thaddiuslord) reported
@zoom_us Mad Max Beyond Thunderdome or Big Trouble in Little China.
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Thomas J. Quinlan
(@thomas_quinlan) reported
@zoom_us So if a corporate user I'll need to presumably submit something to the help desk.... thanks.
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Jonah Lupton
(@JonahLupton) reported
@EntangledApe Yes it will be and I'm not even sure I can have more than 500 people on at once. I'm already on the enterprise plan but maybe @zoom_us or @ericsyuan can help me out.
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us you customer service sucks - fix your support chat its like #GroundhogDay #terrible
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Jordi Comas
(@jordisunshine) reported
@kadidakenner @zoom_us I've been thinking about hate group monitoring. We need more of it. But also in ways that don't rely on militarized police. Can we have public safety agencies that somehow address these problems. So instead of police or "society" which is a big, amorphous thing, a 3rd choice
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Eric Anderton Host of Construction Genius Podcast
(@constructionge3) reported
@zoom_us has excellent service. Processed a refund for me via their message ap in less than 15 minutes via email. Thanks!
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DrCleverSassy
(@ChristiSaindon) reported
from
Queens, New York
@Apple has already tried everything and found no issues... @zoom_us help me please! I teach from home, using my institutional zoom account.
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Margaret Hall 🕯
(@stardustschild) reported
@esmewang @zoom_us We also had issues in a class where a friend was clearly having a rough day, so a few of us privately messaged to ask what was going on. They explained it to us in confidence, and then she got an email from that teacher that night, which made her feel incredibly uncomfortable.
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NghtHwkk
(@HwkkNght) reported
@zoom_us our classes are frozen every few minutes help us
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Geoff Wilcock
(@gwilco) reported
I'm beyond exasperation with @zoom_us. We've not been able to login to account since about May. All their communication expects you to log in to get further. No one helped when we did get through. by phone. They do manage to send payment reminder now we've stopped paying.
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Elissa Washuta
(@elissawashuta) reported
@esmewang @zoom_us Yes, for my classes, which are standard meetings, it doesn't happen--I was in a webinar recently and the panelists' messages to other panelists were apparently showing up for the whole audience (!) so it sounds like Zoom has some webinar issues to work out
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me
(@_prasket) reported
Anyone forced to use @MicrosoftTeams I feel VERY sorry for you. I just tried and what a piece of crap especially on Linux. App requires a login and web app either gives you video and no audio (have to call in) or audio and no video. @jitsinews & @zoom_us work flawlessly on Linux.
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Esmé Weijun **** • 汪蔚君
(@esmewang) reported
@elissawashuta @zoom_us Or maybe it’s only with webinars? As you can see from the replies I received on this tweet, this has been an issue for many people, apparently
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Margaret Hall 🕯
(@stardustschild) reported
@esmewang @zoom_us this was a problem during Zoom University at the start of the pandemic (I graduated in May, so I can't speak to the Fall). In my Irish class, we would DM each other to ask questions (mostly spelling), and our teacher eventually told us to make a groupchat because it was so much.
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emma stewart
(@emmas80) reported
@zoom_us No problem will do
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TAWSIF AMMAR
(@tawsif_stanford) reported
The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes
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🤠Optimizer & Connector🤠
(@Carson_Fauver) reported
@zoom_us server issues at the worst possible moments Only works when you need to be in a company event that no one wants to be at b/c there’s actual work to be done 1/10
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Bogdan Costea
(@BogdanCostea) reported
well, I found the @zoom_us native client, 1 down, 4 to go
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t.tv/CaptainLuckyDucky
(@CptLuckyDuck) reported
@zoom_us The program keeps crashing every time I attempt to join the lobby for my meeting. I'm having to go into my task manager to close it and attempt to reopen it. Any help would be greatly appreciated.
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Giuseppe Munno
(@Talk2Giuseppe) reported
@zoom_us - A bug appeared at the start of the month - appears to only be in the linux/mint version. Attempting to control another screen causes the linux version to freeze and crash. When will there be a fix for that? Meanwhile, make the older versions available for DL please.