Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (36%)
• Sign in (21%)
• Multimedia (18%)
• App Crashing (18%)
• Glitches (4%)
• Video (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	9 days ago
Coventry	Sign in	13 days ago
San Carlos	Multimedia	18 days ago
Conshohocken	Connection	18 days ago
Cranberry Township	Connection	22 days ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 2 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  Tree Hugger (@JoyeForever) reported 3 minutes ago

  WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

• 
  Robert (@Siroberte) reported 3 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 6 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Anurag Debnath (@ADN_here) reported 8 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 9 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Christos Karamanolis (@XtosK) reported 9 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Tiffani Ashley Bell (@tiffani) reported 14 minutes ago from Stanford, California

  She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

• 
  judith (@judith1907) reported 15 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Jérémy Vuillermet (@jvuillermet) reported 15 minutes ago

  @stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 16 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 21 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Jo C (@JoCash888) reported 21 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  Penyembah Bakso (@BaksoPenyembah) reported 29 minutes ago

  @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

• 
  Mohammed Hamid (@mhamid86) reported 31 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Hempfy (@Hempfy_Swiss) reported 34 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Pierre Bruynooghe (@P_Bruynooghe) reported 34 minutes ago

  @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

• 
  Brighton West (@BrightonWest) reported 34 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  Kishore Kumar Das (@Kishore59516918) reported 37 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Falk Dübbert (@falkduebbert) reported 37 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Augustus Garrison (@happyfrozenfire) reported 38 minutes ago

  @zoom_us fix your servers

• 
  Kishore Kumar Das (@Kishore59516918) reported 39 minutes ago

  @zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india

• 
  Dodo Rejoice Mission (@DodoMission) reported 39 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Raumpionier (@Raumpionier) reported 39 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Mary Rinaldi (@soulcarousel) reported 40 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Kat (@KatlandKat) reported 45 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  al (@aliceisfab) reported 48 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  Asrin Sah (@TeksinN) reported 54 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  slow-moving apocalypse (@sarahflorman) reported 57 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  rachelle (@haddad_rachelle) reported 1 hour ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?