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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Zoom problems in the last 24 hours

The following chart shows the number of reports that we have received about Zoom by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Zoom Outage Chart 09/18/2021 16:05

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Most Reported Problems:

  • Connection 50.23% Connection
  • Sign in 27.07% Sign in
  • App Crashing 10.05% App Crashing
  • Glitches 5.30% Glitches
  • Multimedia 3.63% Multimedia
  • Video 3.16% Video

Zoom Outage Map

The most recent outage reports and issues originated from:

EgyptZagazig Connection
MexicoMexico City Connection
EcuadorGuayaquil Connection
GermanyGelsenkirchen Connection
MexicoSan Luis Potosí Connection
IndiaMumbai Video

Zoom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:
  • donnamaria Donna Maria: The Lifestyle CEO (@donnamaria) reported

    Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice

  • akincali Ms. AK (@akincali) reported

    @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

  • Aresss100 Haebar85 (@Aresss100) reported

    @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

  • oohnohyun 𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported

    @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

  • G_Dharmadhikari Dharmadhikarii (@G_Dharmadhikari) reported

    @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

  • binunijkumar binu (@binunijkumar) reported

    @YashviSanghavi @zoom_us @Zoom Same issue

  • theivanreid Ivan Reid (@theivanreid) reported

    @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

  • samdarshan97 sam darshan (@samdarshan97) reported

    @YashviSanghavi @zoom_us @Zoom Same issue

  • YashviSanghavi YASHVI SANGHAVI (@YashviSanghavi) reported

    @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

  • DanielC85829866 Daniel Carmona (@DanielC85829866) reported

    @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

  • andre_jacobs André Jacobs (@andre_jacobs) reported

    Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

  • kobenimeal kobenimeal (@kobenimeal) reported

    @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

  • selenedehekate 🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported

    @zoom_us how can I solve "error code 104103"?

  • lennyhopipola lenny almatsier (@lennyhopipola) reported

    @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

  • Mahendr53828703 Mahendra Lama (@Mahendr53828703) reported

    @zoom_us @Zoom Please help me please my realy many probelam please help me

  • BanuZafi Zafi (@BanuZafi) reported

    @zoom_us i need a help

  • PinayKeto PinayKeto (@PinayKeto) reported

    @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

  • johndbrownlie John D Brownlie (@johndbrownlie) reported

    Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

  • rahul061993 Rahul k (@rahul061993) reported

    @Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us

  • adechian adechian (@adechian) reported

    @zoom_us I'm not receiving two factor authentication code, please help

  • lai1205 Melai (@lai1205) reported

    @zoom_us please help me someone used my credit card to purchase a zoom account..

  • rachel_norfolk Rachel Lawson (@rachel_norfolk) reported

    I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

  • henzet_79 Hendy (@henzet_79) reported

    @zoom_us hi, i cannot login to my zoom account

  • juparopla Juan Pablo Rodas (@juparopla) reported

    @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

  • derekmajor Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • _sena_eksi_ sena (@_sena_eksi_) reported

    @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

  • MaiSomaa Mai Somaa (@MaiSomaa) reported

    @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

  • itsayushnegi Ayush Negi (@itsayushnegi) reported

    @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

  • JoCash888 Jo C (@JoCash888) reported

    @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

  • CaptPamsVoice Pamela Almand (@CaptPamsVoice) reported

    @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!