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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (13%)
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Multimedia (6%)
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Glitches (6%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hermosillo |
Multimedia | |
 Palo Alto |
Sign in | |
| Channahon |
Video | |
| Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dinkleberg
(@j_dinkleberg) reported
Why cant I mute other people on @zoom_us or why cant I change their volume up or down so I can hear them normally? like for as relied on zoom is right now its so dog **** and would be way better if I COULD MUTE PEOPLE
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My daughter calls me Elder God of D&D -
(@banluil) reported
@kihten @zoom_us Would love too, but sometimes you aren't able too, and those are the times that it fails. Just like last night, at an important meeting, and it failed. And I'm the IT person who is supposed to fix it. Yeah....
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Judy Savitskaya
(@heyjudka) reported
@AndreaCoravos @Calendly @zoom_us It does for existing meeting types (you configure in the meeting type editing form), but won't do it for ad hoc meetings. This is a known issue for a while now. Suggest setting up standard 15, 30, 45, 60 min meetings with the zoom link included and use those as "ad hoc"
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Lwchlab
(@BariumSodiumNa) reported
@IHateCicero Hi this is @zoom_us support how can we help?
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Prof. Emily Rice, Ph.D.
(@emilylurice) reported
@KarenLMasters @zoom_us When you’re logged in, click “Join”, and click the arrow at the right of the Meeting ID window, a drop down of your ten most recent meetings should appear! (This is my lifeline)
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Lwchlab
(@BariumSodiumNa) reported
Hey @zoom_us I crapped my pants on my live meeting how do I stop others from seeing it please help now URGENT
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Keith Redding
(@tigerflyboy78) reported
@zoom_us can someone please contact me, I need help with my account I left you a DM PLEASE!!
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Anna Fields
(@RebelDebutante) reported
WTF is going with @zoom_us today? terrible issues
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Colleen Busby
(@colleenbusby) reported
from
Los Angeles, California
Not enough people are talking about how terrible the @zoom_us update is. PUT THE RAISE HAND FUNCTION BACK TO THE WAY IT WAS
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Anders Fillman
(@AndersFillman) reported
@zoom_us I sent you a DM with more information, but I'm unable to recover my account after losing the device I setup 2FA on. When using a recovery code, it says error attempts too frequent.
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Clay Jenkins
(@JudgeClayJ) reported
@bkharmony I had a @zoom_us with @WhiteHouse tonight asking for their help. They will help push a bill in Congress to give relief to consumers with their energy bills in situations like this.
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FunkyBob
(@BunkyFob) reported
@zoom_us is there some option to stop you from hiding the login window? It's frustrating to have to repeatedly switch back to it as the meeting starts, trying to log in as the meeting spews windows...
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Mary McKenna
(@MMaryMcKenna) reported
Does anyone in my network know if it’s possible to get help from a real person at @zoom_us or is all their help provided only by chatbots - we are stuck re the presentation format of an event recording we have already made - pretty please someone 🙏🙏🙏
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geniusjoa
(@geniusjoa) reported
@zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.
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John D Crane
(@JohnDCrane) reported
Hey @zoom_us - Your app is saying my account doesn't exist, but I used it this morning. Your web bot and telephony support options require users to enter an ID from their profile page...which you can't do if you can't login! Any suggestions?!
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Anna Fields
(@RebelDebutante) reported
@zoom_us And yet I had to restart my Zoom meeting three times today due to persistent sound issues. Weird!
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Mark O'Neill
(@marxculture) reported
@MMaryMcKenna @zoom_us What’s the problem?
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Corinne 🐀❤️🐅
(@sheepyshu) reported
@alexa99 @zoom_us What happened here Alexa blink twice if you need help
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Sharath Abraham
(@SharathSAbraham) reported
Anyone else using @intel NUC 815 BEH units for their @zoom_us Rooms and having issues where it just crashes frequently? These are certified units so wondering why the units keep crashing
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pearl mae.
(@N_y_ee) reported
I have been talking to this guy in @zoom_us tech support ALL day about my account not recording/saving meetings. He has told me 4 times thqt he can’t find the recording to analyze the issue and I KEEP telling him he can’t find it bc it’s NOT recording 😭😭 omfg
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Keith Redding
(@tigerflyboy78) reported
@zoom_us I'll do whatever ya need me to do just want to fix this
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Researcher
(@queenie64339913) reported
@zoom_us are you having outage problems via Internet please?
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Soraya Nair
(@sorayanair_) reported
Help! @zoom_us I have accidentally paid for an annual Pro subscription when I meant to have a monthly one and I have been charged £167! How can I cancel and get a refund????
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Sean Korbitz
(@SeanKorbitz) reported
@zoom_us do I need to give you 30 days notice like my landlord? Why are you insta-charging me for a month of service as I cancel my membership? If I need another month I’d cancel then.
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That's Ms. Worf to you
(@Ms_Worf) reported
@zoom_us Just did it again. In my class meeting for my training, using Zoom. My system shut down on me. In the middle of a presentation.
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Dean L.
(@saintdle) reported
Video conferencing observations #2042953434 @zoom_us is like "Hey there's 21 new chat messages, click me click me" When you click it, it's scrolled down to the last message. So now I'm having to scroll up and figure out where I last left off reading the chat.
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Keith Redding
(@tigerflyboy78) reported
@zoom_us I understand you are trying to be secure about my account, and I appreciate that, if someone could call me it would probably be a lot easier to fix this
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Caden
(@CadenBaur3) reported
@zoom_us Why does zoom have to be connected to my main computer audio (windows) it turns down the entire volume of everything and its not very helpful can you make them separate
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Karl
(@supersat) reported
@georgemporter @zoom_us Yeah but happens when Zoom goes down? 🤔
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Keith Redding
(@tigerflyboy78) reported
@zoom_us or you can even use my personal email to fix it which is associated with this twitter account