Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 4
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Hastings, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Ldmmyer Lauren Myer (@Ldmmyer) reported

    @zoom_us please "go down" tomorrow so we can have a real snow day in the northeast!

  • uluvkris uluvkris (@uluvkris) reported

    @zoom_us I NEED HELP! I upgraded my webinar license to 500 but it still says capacity is 100 and I have a webinar with 100+ attendees tomorrow? Anything you can do to help?!

  • rtilleard Robbie Tilleard (@rtilleard) reported

    Whilst there have been improvements this is clearly not a high priority for the product teams at Microsoft and Google There are of course great apps like @Calendly to help with some of these issues but the real opportunity feels like @zoom_us @mmhmmapp and video conf apps (5/n)

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us

  • bryan_w_t Bryan William (@bryan_w_t) reported

    @zoom_us is breaking down

  • 3dleo Leo R Castillo (@3dleo) reported

    @zoom_us Terrible customer service. Our company is always offered discount pricing but our ZoomRoom is not working. I have 2 ask: are we seeing another terrible future comm provider develop (ala ATT) where we pay for just being connected even if nothing works? #zoomfail

  • Meadowbrook_Rd Dr. Meadowbrook (@Meadowbrook_Rd) reported

    @CREmomandmd @TaisonBell @zoom_us This is the problem - we shouldn’t be saying sorry if we mean excuse me. Sorry stops having meaning when it’s used as a default response. I tell students if they didn’t steal money from me or kill a member of my family, apologizing isn’t required

  • michaelrwolfe Michael Wolfe (@michaelrwolfe) reported

    @zoom_us Product roadmap. Fix: - “You’re on mute.” - “Who is not on mute?” - “Should we get started?” - “Can you see my screen?” - “Please God, someone just give me a bit of feedback so I know I’m not talking into the void.”

  • IHaveMyMOMents1 I Have My MOMents (@IHaveMyMOMents1) reported

    Be kind to everyone you see today because you don't know which mother was on a zoom call and then heard her son yell from downstairs "Mommy I need you to help me! I pooped on the floor!" #zoom @zoom_us #momlife

  • Vicenta70649327 Vicenta (@Vicenta70649327) reported

    @zoom_us How many days do I have to pay my bill before the service is interrupted?

  • heynvoi Popopoyyyyy (@heynvoi) reported

    Helloooo, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us 🙏🏻🙏🏻 Thank youuuuu

  • Pacl1wWXIAK5jrf 愛愛 左 처음처럼 明快 果敢 태평가 (@Pacl1wWXIAK5jrf) reported

    2. member should be sacrosanct whether u have @zoom_us with Susan Collins or not How can people trust have confidence in a party💙that doesn’t defend its members whether its successful or not¿¿ This is way beyond campaigning🐘should’ve shut down her primary & if the shoe was

  • glover_lshtm Rebecca Glover (@glover_lshtm) reported

    @HilaryJCampbell @barbaralynn997 @zoom_us Hi Hilary! Update: once everyone had updated their zoom (so everyone was using the same new version) our problem was solved...hope you've found a solution too?

  • TaisonBell Dr. Taison Bell (@TaisonBell) reported

    One day I was on a @zoom_us meeting and my son came in to ask for Tylenol for an achy tooth. I muttered the common “Sorry everyone...” before I got up to help him. He later asked me, “Dad, did I do something wrong?” It’s the last time I’ll ever apologize for openly parenting.

  • mialoira mia (@mialoira) reported

    Oh good, the @zoom_us billing issue continues. Just got charged $1400.

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