Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnisdeadf Henny with the henny (@Johnisdeadf) reported from Alamo, California

    @zoom_us can you help me find my son?

  • fra_48hStudio Francesca Sasso (@fra_48hStudio) reported

    @Ali_Jonas207 @zoom_us Same problem. I can't either @zoom_us I have an event in few hours

  • rraaafi raafi (@rraaafi) reported

    Fix your bug @zoom_us

  • VeryChicGeek MissKLemare (@VeryChicGeek) reported

    Hey @zoom_us why is the Facebook login not working on any device? You won't let me log in any other way so I can't use the program at all - but annoying when it's my dads birthday tonight, my sons tomorrow and I've set up loads of meetings...

  • dear__an_ ann (@dear__an_) reported

    i wish i could send a message to the professor or a ping or something @zoom_us pls fix your waiting rooms

  • realBobbyHealy 𝘽𝙤𝙗𝙗𝙮 𝙃𝙚𝙖𝙡𝙮 🚁 ⚕ (@realBobbyHealy) reported from Firhouse, Leinster

    @AlanMeaney @zoom_us Yep. And doesn take 20 minutes to startup nor require an MS login half the time.

  • TrevorBoller trevor boller (@TrevorBoller) reported

    . @zoom_us how can I get a subscription money back. Just bought today ? Your customer service bots are horrible.

  • sunkit Kitty Hilton (@sunkit) reported

    @zoom_us what’s going on?!! So many issues/errors with our account. Contacting Support to be told @zoom is too busy OR “I’m new...I don’t understand the question”! Please be responsive. TY.

  • SaucySongstres1 Suzy (@SaucySongstres1) reported

    @joshfunnell_ @zoom_us I've got the same issue, can't login on pc or android

  • joshfunnell_ Josh Funnell (@joshfunnell_) reported

    .@zoom_us Help! I really need support. I cannot log into my licensed account’s Zoom portal. I try to log into the account using Facebook, but it does nothing, takes me back to the log in page with no errors and the URL changes to :signin?error=access_denied

  • MatteoTre3 Matteo Trevisan (@MatteoTre3) reported

    @zoom_us Good Morning, I'd like to buy a business version of zoom.. I'm Trying to insert a Vat Number, but the site can't recognize it.. I need help please.

  • kaiwharton Kay Dub (@kaiwharton) reported

    @zoom_us @core57 As a small business owner I have to publicly state that Zoom has awful customer service and even worse billing practices. Was over billed and contacted you in May. The issue is STILL not resolved! This is terrible!!!!!

  • speechieLO Lauren Osborne (she/her) (@speechieLO) reported

    Hey @zoom_us, Is it possible to add a meeting to my Zoom "Meetings" Tab, when I'm not the host??? Or do I have to trawl through my email everytime to find the link? (I did try the online help center, but I couldn't find the answer).

  • SaucySongstres1 Suzy (@SaucySongstres1) reported

    @zoom_us How do I speak to a person to resolve a sign in issue? I can't sign in so I can't get the hostkey needed to talk to someone about being unable to sign in

  • shineykaren Karen Shiel Smith (@shineykaren) reported

    @zoom_us hi I’m am unable to logging my account I usually login with Facebook. But nothing is happening

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