Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Amber Gustafson
(@AmberForIowa) reported
@zoom_us - why can't I choose a default time zone on your platform like I can with other schedule-related software programs? Listing all the meetings in Pacific Standard Time is clunky, annoying and confusing. Wish you would fix.
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Yue-Ting Siu
(@TVI_ting) reported
@zoom_us @Apple Yes, did all of the above and the issue persists. Anything else i can try? Thx for the help!
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Christopher Bataluk
(@ChrisBataluk) reported
@zoom_us I just want to point out it’s terrible I’m paying for your service and when I try to get technical support it says your technical support line is unavailable, it then asks me to send an email for pro accounts then I get an answer of we aren’t answering support inquiries
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Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020 @DeadlineWH
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Robert Oberhoff (DigitalraoSolutions,dba last RAWR
(@geektech713) reported
I am having @zoom_us issues my password wont work on ZOOM meeting @zoom do yall offer customer /client services?
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Madison Moreno
(@Madisonkmoreno) reported
from
Seattle, Washington
@zoom_us I would love to be able to hide people with their video on, and to be able to pin at least like 3 friends to pull up the first page (soon school) pls help
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seco
(@karabag_sercan) reported
Hello your servers have an error too? I have difficulty accessing. @zoom_us
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Kaity Haley
(@kaity_haley) reported
from
Princeton Junction, New Jersey
NEED HELP...how can I set up a webinar that students from two schools (2000+) can all watch. Apparently we do not have a @zoom_us account to support this and @GoogleForEdu now charges when it was free last year..have an entire wellness day planned and need the tech to support it
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LeShell Smith
(@LeshellSmith) reported
from
Guntersville, Alabama
@MikeFlynn55 @zoom_us Love this feature. Have you run into the problem if all users do not have the update or operating system it doesn’t work? I’ve been successful once trying this feature.
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Neil Gehani
(@GehaniNeil) reported
.@zoom_us - when is an update coming for macOS Big Sur? Zoom is quite a bit degraded when running on this os, both audio and video. Video reliability is down and audio, particularly #bluetooth #AirPods breaks up a lot. It doesn't happen in Google meet. The change is the OS.
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Chris Godby
(@chgodby) reported
from
Cincinnati, Ohio
@AlexBerenson @zoom_us No doubt. Massive rotation out of stay home stocks & into names that will benefit from back to normal. Carnival Cruise up 34%, AAL (American Air) up 15.8%, DIS (Disney) up 10%, MasterCard up 10%, LiveNation (concerts / events) up 23%. NFLX down 5%, ZM down 12%, Pelaton down 16%
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Kim Pedersen
(@kpjungle) reported
@SFoskett @zoom_us Lets utilise a new chip in order to fix a broken app… what a world we live in.
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-PanditJi-
(@ShiivamD) reported
from
Pune, State of Mahārāshtra
@zoom_us fell down 17% on @pfizer covid vaccine success trial. What an impact.which other stocks are going to come down?
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Pissed Off Michigander
(@PMichigander) reported
@GovWhitmer @zoom_us You know what's cost free? Opening up the state!! Witchmer should just leave the whole Covid crap alone and just fix the DAMN roads.
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xxx
(@loblady3) reported
from
Dublin City, Leinster
Ok @zoom_us I requested a RECEIPT. I got “ticket” to say I am in the system’ after my email request. Your customer service is nothing but disgraceful. You sent me a copy of my invoice 🙄this is a simple request.
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