Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Curphey
(@curphey) reported
from
Tamalpais Valley, California
@zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.
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Cindy VandenBosch
(@cindyvbosch) reported
from
Brooklyn, New York
@zoom_us Our community board wants to host public meetings via Zoom but we need automated captions to ensure ADA compliance. I read that such a service does exist. How do we enable them? Instructions on Zoom website are only for third-party or assigning someone to caption.
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Marisa Crabtree
(@mcrabtree100) reported
from
Los Angeles, California
@zoom_us is there an outage? I just got kicked off a class and then half of my students were kicked out and couldn’t get back on. It happened at about 9:15am PST.
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Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020
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Transition Liverpool
(@TT_Liverpool) reported
from
Liverpool, England
@MikScarlet @zoom_us Can I ask what model? I find it hard to believe they're totally crap, but really need to know before I chuck a few hundred quid down the drain
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Bhupendra Singh Rathore
(@bs96_rathore) reported
from
Nagda, Madhya Pradesh
@zoom_us I'm facing Error 104103 From last 15 days I tried Everything a Available online but can't solve this issue. I need to join with browser everytime; where nor I can record calls nor I can live stream. Please help!!
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Madison Moreno
(@Madisonkmoreno) reported
from
Seattle, Washington
@zoom_us I would love to be able to hide people with their video on, and to be able to pin at least like 3 friends to pull up the first page (soon school) pls help
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Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020 @DeadlineWH
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Ann Nurock
(@annnurock) reported
from
Cape Town, Western Cape
@zoom_us I’ve tried but as usual no one responded. Honestly @zoom_us your customer service is THE worst I’ve ever known
-
-PanditJi-
(@ShiivamD) reported
from
Pune, State of Mahārāshtra
@zoom_us fell down 17% on @pfizer covid vaccine success trial. What an impact.which other stocks are going to come down?
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xxx
(@loblady3) reported
from
Dublin City, Leinster
Ok @zoom_us I requested a RECEIPT. I got “ticket” to say I am in the system’ after my email request. Your customer service is nothing but disgraceful. You sent me a copy of my invoice 🙄this is a simple request.
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Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button.
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Julian Prior
(@jpodcaster) reported
from
Vancouver, British Columbia
@zoom_us We have been on telephone hold now for 5 hours+ trying to speak to one of your account executives regarding an urgent licensing issue at our college that is affecting our instructors. Not cool.
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Michael J. Cecchini
(@mike_cecchini) reported
from
Buffalo, New York
@thehill Can someone in the @USSenate contact @zoom_us to help them out!
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GreenKerene
(@GreenKerene) reported
from
Washington, D.C., District of Columbia
@zoom_us your customer service is trash. How disrespectful that I can only call if I’m a pro account holder. I need help
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