Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. #ResearchLiteracy 📊📈
(@Research_Lit) reported
@flintgeographer @AcademicChatter @zoom_us Meetings with deaf people and with teachers know how to do this: everybody raise your hand if you haven’t had your turn to be called on and put your hand down when you’re done.
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us I love you but please fix the current bug with mac ios! I have updated ios and zoom this week and pptx as virtual background is not recording with my picture. Please fix this! Support said you are still working on thjsy🙏🙏🙏
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amanda
(@amandaatrz) reported
@zoom_us pls help me i cannot log into my account i’m losing my mind 😞
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Daniel Norée #järvsö
(@DanielNoree) reported
@filamentcolors @zoom_us Ok, that's what I suspected. Do you know of a video hosting service that can provide more personalized distributing of videos. Like personal links or passwords to watch videos?
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Living in a Car-Free World
(@JesseBinDC) reported
Whether potato or cat or other @zoom_us filter: no one asks why it's so hard to direct someone through all the settings to fix sound and video issues. We need a redesign of how settings in all of our apps work.
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Matt Penn
(@mattpenndotcom) reported
@zoom_us hi Zoom HQ: I have a paid pro plan, and work in video production. I have 1gig up/down, an HD webcam, HD enabled under video settings, Group HD enabled in my plan, but only reaching 640x360 in statistics. Is there a problem or something I’m not doing?
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Adi Gunawan
(@adiigunawan) reported
@zoom_us i have trouble while i am going to buy a plan. After I filled in the credit card account then pressed save & submit there the process stuck. Could you help me ? What should I do ?
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NDR, the Machine in the Ghost Capital
(@NegDiscountRt) reported
@JudgeFergusonTX @zoom_us Imo there is very good reason to think that an Intergalactic Cat Conspiracy hacked into the justice system to Overthrow, Break and Mislead the justice system. I am calling for congressional hearings on this issue. Thank you, Hon. Judge.
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torie tennant
(@torie667) reported
Twitter help! How do i get past the tutorial screen on zoom when using it on a new device using Voice Over? @AppleVis @zoom_us
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🌹Rose 🌝
(@rosest80) reported
@DesireeMoffitt @JudgeFergusonTX @zoom_us His eyes kill me I'm laughing so hard. My 8 yr old son said I hope he didn't get in trouble lol
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John L. Grantham
(@jlgrantham) reported
from
Potsdam, Brandenburg
@revmikeswife @JudgeFergusonTX @zoom_us I‘m going my best to tear it all down and make myself Glorious Arch-Emperor. But nooooo, people like you seem to *like* truth and justice and stuff. #dictatorsupportgroup
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Simson Garfinkel ☕
(@xchatty) reported
@zoom_us Thanks! I did. (ps: I also just now tried the "Report Problem" in the macOS app and was immediately confronted with "Select a product" and did not know whether to choose "Meeting" "Chat" "Phone" "Webinar" or "Others." It's confusing. I recommend user-testing this panel.)
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Amity Foster
(@amityf) reported
Ok, seriously, how do I get the @zoom_us cat filter? I figured out how to get the general filters but not turn myself into a cat. Help a Cat Lady out, friends.
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Jason Jacoby (he/they)
(@jacobyaudio) reported
@Iffsi @DanLeeAV @zoom_us But that's the issue... Why should someone have to "play" gay or trans? Especially when you can get someone who has lived it. Many gay actors have "played" straight for years.
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Keri DeAngelo
(@revmikeswife) reported
@JudgeFergusonTX @zoom_us Judge Ferguson, I give this poor guy credit for his willingness to go forward. I would have begged you for an adjournment so I could 1) get my 13yr old to fix the filter problem and 2) grounded her until SHE was appearing before you in court!
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