Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • adammosscomedy Adam Moss (@adammosscomedy) reported from Manchester, England

    @zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...

  • JackSchoolrock1 Jack (@JackSchoolrock1) reported

    @zoom_us Why can you scream share A movie on your Service

  • GordonDeBucks Gordon Miller (@GordonDeBucks) reported

    @zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.

  • jim_orme Jim Orme (@jim_orme) reported

    @SenRickScott @TheJusticeDept @zoom_us How come more money goes to help the people of other countries and we the US Citizens can't get the COVID relief that is needed? When will the US Citizens get the priority? Where's the $2000 COVID relief? Why is it being blocked?

  • laypishina laypish (@laypishina) reported

    @meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me

  • ekhiatt Emma H. Wilson, PhD (@ekhiatt) reported

    @zoom_us I received an email on 12/9 indicating “someone would be in touch” regarding my inquiry into HIPAA-approved zoom. No further communication in nearly 1 month—was excited to get up and running ASAP, now rethinking due to poor customer service at @zoom_us #zoom

  • coffeegeekguy Artie (@coffeegeekguy) reported

    @zoom_us Doesn't matter what I do -- Zoom refuses to acknowledge any of my multiple mics. And yes, I've used your diagnostic page. Do you have any Dell experts on board who might be able to help?

  • yoginisd Yogini (@yoginisd) reported

    What sort of pathetic service do you have where we can only interact w/ some chat bot but not an individual despite paying a ton load of money & be your paying customer long before your popularity. @zoom_us

  • abhibhaduri93 Abhishek (@abhibhaduri93) reported

    @anshoogaur @zoom_us I can’t seem to login for some reason except on phone Os. Mac OS takes forever to load for me.

  • Astro_Zach Zach (@Astro_Zach) reported

    @zoom_us I’m having an issue logging in with the iOS app. It says my username and password are wrong.. but it’s being pasted in from a password manager. It works on desktop, maybe the app doesn’t like long passwords

  • jonathanross jonathanross (@jonathanross) reported

    @zoom_us is there a setting to automatically check for updates? I couldn't login for a funeral just now and the browser version caused a freeze / hang with my laptop. Eventually rebooted, updated and connected via mobile meanwhile. Last thing I wanted to have to deal with now.

  • bjornradstrom Björn the Transit Planner 🚍🚏🚲 (@bjornradstrom) reported from Winnipeg, Manitoba

    Why do @zoom_us and @messenger not let you completely turn down the volume during a video call?!?!?! It's infuriating! We have two people in the same room on a video call with others elsewhere, so we only want sound coming from one phone. But you can't turn it all the way down!

  • ZevEisenberg Zev Eisenberg (@ZevEisenberg) reported

    Anyone with an M1 Mac seeing a thing where @zoom_us screen sharing stops sending screen video after a couple minutes? And then if you unshare and reshare, you just get black video? Gotta restart Zoom to fix it.

  • ExCBOHealth Judy Wagner (@ExCBOHealth) reported

    i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?

  • ChrisStribbs Chris Stribblehill #DYSPR (@ChrisStribbs) reported

    @zoom_us my zoom desktop software keeps having multiple issues and won't load settings pages. Any ideas?

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