Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 9
Seattle, WA 7
Portland, OR 7
Los Angeles, CA 6
Quito, Provincia de Pichincha 5
New York City, NY 5
Chicago, IL 4
Minneapolis, MN 4
Birmingham, England 3
Bogotá, Distrito Capital de Bogotá 3
Orlando, FL 3
Austin, TX 3
Washington, D.C., DC 3
San Jose, CA 3
Providence, RI 2
London, England 2
Kenmore, WA 2
Petaluma, CA 2
Vienna, Wien 2
Basildon, England 2
St. Louis, MO 2
Manchester, England 2
Brussels, Bruxelles-Capitale 2
San Isidro, Lima 2
Sacramento, CA 2
Santa Rosa, CA 2
Lima, Provincia de Lima 2
Nashville, TN 2
Berkeley, CA 2
Atlanta, GA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolinaGothic Kelly 🏳️‍🌈 (@CarolinaGothic) reported

    @zoom_us Why update so pining a video knocks out the spotlight?!?! What's even the point of separating them if the host can't spotlight one video for other people to see and pin a different video for themselves?? Now I cant pin my student while spotlighting my doc cam!! Fix it!!

  • mshu8 Marisa (@mshu8) reported

    @zoom_us Like the update but big problem: why can't I see that someone joined the waiting room if I am in a breakout room. I used to be able to.

  • linasigns Dr. Lina Hou (@linasigns) reported

    @gab_hodge @zoom_us @soaringsan I can work with one device too. My biggest problem is that I have no way of viewing my presenter’s notes so I read them on a separate device. 😬

  • jamesj1ee James Lee (@jamesj1ee) reported

    having a tough day back at work with both @NotionHQ and @SlackHQ down... I just hope @zoom_us doesn't go down!

  • lastGen_Gamer Max (@lastGen_Gamer) reported

    @zoom_us fix your web browser app! It randomly selects an audio output device from time to time

  • ValerieMcN Valerie McNamara (@ValerieMcN) reported

    @zoom_us I have a basic account. I am not able to use my Bluetooth headphones with Zoom on Portal. Others seem to be having the same issue. Is there any fix on the way?

  • vigneshsridhar Vignesh Sridhar (@vigneshsridhar) reported from Fremont, California

    @SlackHQ might be down but @zoom_us @Outlook is not, move on guys! #ManagerMindset

  • noivoire 🌎 (@noivoire) reported

    .@zoom_us praying y’all website/app goes down for the next 3 weeks 🙏🏿

  • vigneshsridhar Vignesh Sridhar (@vigneshsridhar) reported from Fremont, California

    If @SlackHQ is down, dont complain. Move on and collaborate using @zoom_us @Outlook 🤔#ManagerMindset

  • brianvinson Brian Vinson (@brianvinson) reported

    I’m betting @zoom_us sees a spike in their chat being used since @SlackHQ is having issues today.

  • BrittSlips16 Britteny D. Hyslip (@BrittSlips16) reported

    Hey @zoom_us my boss has been on with your IT department for FOUR HOURS and they can’t seem to help us... why are we paying to use your services?!?! They just had us purchase a 2nd license that they won’t help us assign to a user. 🙄

  • albierockstar allan hale jr (@albierockstar) reported

    @zoom_us is sOoO secure. My wife just had a call with her doctor. When it was over, she put her phone down. A few minutes later, heard her doctors voice saying hello from her pocket, along with a stranger. How tf?

  • c_l84 Col🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@c_l84) reported

    @Scottishyogaboy @zoom_us Technical issues?

  • irl allisonb (@irl) reported

    slack is down. now im just waiting for the collapse of @zoom_us and @Outlook. it’s still early you can do it

  • tonedotcom_ Min.Tony (@tonedotcom_) reported

    @zoom_us when I am in a meeting and want to share Music or computer sound only, I no longer have that option how can I fix this?

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