Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Amy M. Pietsch
(@amyaddventure) reported
@CamillaGordon @martingilbraith Yes, I have used it a lot. It seemed there were a lot of connectivity issues for people and a lot of drop offs amd reconnections. I switched to @zoom_us and don’t have the same issues.
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sautax
(@sautaxgaming) reported
Hi @zoom_us, i sent a ticket to your support page but it was closed without a response. I have a problem that is undocumented/ i can’t find it : when i join a zoom call or a meeting room, my volume on windows gets increased by 2 (6 to 8, 8 to 10 and so on)
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Shashwat Awasthi
(@Shashwa31957327) reported
@zoom_us @ViCustomerCare Why is Zoom Desktop Client not working in VI? I'm unable to join any meetings. I'm connected to VI via mobile hotspot.
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Caju
(@MarceloCajueiro) reported
Airpods + Zoom + Windows 10 = noise. Impossible to make meetings. Going back to wired earphones. @zoom_us @Windows how to fix it?
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Wix
(@Wix) reported
@westcountryjobs People talk about themselves over a @zoom_us call and get hired. You help them get the interview?
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Shawna Keast 🎄☃️
(@g2gomackenzy) reported
@zoom_us I held my little sister's memorial on her birthday, Jan16th. It was a great way to do this during these times. Friends from all over could take part. Sadly there were issues where several people couldn't get in which I dont know why.
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Richard L. Taylor #StayHomeSaveLives
(@artywah) reported
I wish @zoom_us would implement account switching rather than just logout/login. #JoysOfFreelancing #BackToBackCalls
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Sara Pot
(@SaraPot3) reported
@javeedsukhera @zoom_us @jhpot Can you help? 👆I’ve had this happen as well with my mac, but I can’t recall how i remedied it.
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Super Bowl. SUPER BROWNS. YEAH!!
(@SportsMattCLE) reported
@nickhuffbarili @zoom_us I had the same issue with regard to qualIty and it basically boxed me out of being able to full screen either person during the interview. I was pleasantly surprised that folks didn’t really care because they were there for the content and not necessarily for the video quality.
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Joan Clayton’s Work Birkin
(@ohhh_ejai) reported
@loveqtina @zoom_us I feel like that’s some kind of privacy issue for sure?
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أذكر الله
(@Arron77687816) reported
@zoom_us @JharnaPariani I am having the same issue
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Katie Bagwell
(@Katie_Bagwell) reported
@zoom_us Hi Team! I'm having integration issues with Pardot, data doesn't seem to be pulling through to Pardot even though lists are set up correctly on both systems? Is anyone able to help?
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dariel
(@dariel1870) reported
@zoom_us im having technical difficulties. I can’t get into class. Help!!!!🥺🥺🥺🥺🥺🥺
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Miss Mish
(@itsMishaAnita) reported
@zoom_us I can’t login to my account and can’t speak to support because you need info that is in my account, HELP PLEASE
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Sarah McLean
(@iamsarahmclean) reported
@AlysonFouse @zoom_us It’s taken way too long for this to come to mind as an issue.