Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • spnariana78 Orla saw Ari 19/09/19🐝🖤🏹 (@spnariana78) reported

    @zoom_us used zoom today for a lesson. completely powered down my Kindle even though it was fully charged. Now it won't turn back on at all. Attempted to join the meeting on a different device and couldn't. Not a good app. Really annoyed

  • modtl11 Steven Tattum (@modtl11) reported

    @zoom_us I can't login via Facebook on my Zoom client on my Windows PC. All it does is take me to the web client. I want to open it in the actual Zoom program client as usual.

  • BrittSlips16 Britteny D. Hyslip (@BrittSlips16) reported

    Hey @zoom_us my boss has been on with your IT department for FOUR HOURS and they can’t seem to help us... why are we paying to use your services?!?! They just had us purchase a 2nd license that they won’t help us assign to a user. 🙄

  • Miss_Insight FemaleTruth (@Miss_Insight) reported

    @zoom_us registrant to my webinar receives confirmation emails but they do not show up on the Host's registration list. Registrant to my webinar gets false cancellation emails. I contacted support. Horrible experience. No resolution. Hence, a tweet. Please help.

  • SouthLondonGirl Alanna (@SouthLondonGirl) reported

    Does anyone else I know use this feature, can anyone else help us? We've had to massively reduce our face-to-face services and we know people are very isolated, all contact helps. The option has just dropped off the interface. @zoom_us

  • kirkwood_dimity Dimity Kirkwood (@kirkwood_dimity) reported

    @bhfjohns @zoom_us Hi Bridget, I'm having the same problem!! Were you able to work it out?

  • PaulCoffeeFreak Paul Yates (@PaulCoffeeFreak) reported

    @zoom_us I need to provide call-in access for non-camera users in my invite. Am I able to do so with my free account? All my invite shows is a web link. Little help?

  • toriinks Tori D. (@toriinks) reported

    Is @zoom_us down ?

  • Josh_Merfeld Josh Merfeld (@Josh_Merfeld) reported

    @AshwDeshpande @zoom_us I didn’t use to have a problem. This is new :(

  • Sendan_tech سندان لتقنية المعلومات (@Sendan_tech) reported

    @zoom_us hello, I need your help.. I could not find a co-host in the zoom setting,, can u help me?

  • albierockstar allan hale jr (@albierockstar) reported

    @zoom_us is sOoO secure. My wife just had a call with her doctor. When it was over, she put her phone down. A few minutes later, heard her doctors voice saying hello from her pocket, along with a stranger. How tf?

  • Social_Morgan_ Liz Morgan (@Social_Morgan_) reported from London, England

    @zoom_us I’ve been in touch with about our Zoom pro and webinar account as you’ve cancelled both of these in error but no one is responding to my emails! Please can someone get in touch!

  • whatsabschalten WhatsAbschalten (@whatsabschalten) reported

    @jordanhgreen @signalapp @zoom_us Officially, group calls have only been available since mid-December. Since then, there have been no expansion plans. But that should certainly not be a problem.

  • imShubhamP Shubham Pacharne🇮🇳 (@imShubhamP) reported

    @zoom_us Hey I am upgrading from Basic to Pro version in India. But there's a problem - it says the payments can only be done using credit cards and I only have a VISA debit card. Can you help me out ?

  • acupof_Tiba Teeebz ♕ (@acupof_Tiba) reported

    @zoom_us help! I am having issues displaying my name because my last name contains “***” in the middle of it. Can someone help me??

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