Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • dizzeebaby1 dizzeebaby (@dizzeebaby1) reported

    @PBandJenelley_1 @zoom_us Might be the internet connection maybe for your issue

  • jacobhoffmania jacob hoffman (@jacobhoffmania) reported

    Hey @zoom_us my Pro account has been disabled - I’m locked out and I have a meeting to run. Your support system won’t help me without my host key (which I can’t access, because my account is disabled). SOS! Please DM me so I can use the system I’ve paid for ...

  • chrisnaunton Dr Chris Naunton (@chrisnaunton) reported

    Hi folks, For anyone attending my talk on Cleopatra this morning (11am): I gather some are having trouble with @zoom_us - it seems you may be required to re-enter your account details or to join with a new account. I have no idea why this would be... (1 of 2)

  • szarka Flamboyant Corporate Kiss Ass (@szarka) reported

    OMG, @Zoom_us! This is practically a virgin Windows 10 install and your POS installer can't get past 10% but also doesn't throw an error? WTF?

  • twiggyer Eric Twilegar (@twiggyer) reported

    @zoom_us can you kindly remove the "forgot" password hyperlink for the input text on your login form. it gets in the way of the password managers etc. if any designer out there sees this...please stop using placeholders and links inputs......overdesigning.

  • jdaykin Jerry Daykin (@jdaykin) reported from Galway City, Connaught

    Why does Zoom not get called out more often for having a terrible in-browser UI/experience... no gallery view at all. Everyone else manages it @zoom_us?

  • bobbyeknoll Bobbye K Peterson (@bobbyeknoll) reported

    Hey @Google and @zoom_us wanna be heroes to hundreds of kids in New England who are bummed about losing the magic of a #snowday? Mysterious service outages tomorrow morning. #savethesnowday

  • MarcoMiralaie Marco Miralaie (@MarcoMiralaie) reported

    why ******** is the mute and video button right next to each other on Zoom?????? I WILL FIX YOUR UI FOR FREE @zoom_us

  • chrisnaunton Dr Chris Naunton (@chrisnaunton) reported

    @Tomus72 @zoom_us Really sorry about this Tom, it seems @zoom_us wanted participants to sign (again) in many cases - not sure why this would be any different from any of my prev sessions but will be trying to avoid the problem in future! Did you manage to get in in the end?

  • babasingapura Darrell Tan (@babasingapura) reported

    @x0rr0x @zoom_us Still broken

  • michael_bloch Michael Bloch (@michael_bloch) reported

    @zoom_us on v5.4.6 when clicking “Check for updates” I systematically get an error “Check new version failed, try again” - happens every day - is that a known bug?

  • zizil_61 adem özmen (@zizil_61) reported

    @fazil_ozmen @zoom_us My problem is different from that. Hacker joins my meeting when I accept my student. They are using same account. Waiting room is useless. When I accept my student, the hacker starts to use the account.

  • mross715 Michael Ross (@mross715) reported

    @zoom_us Great! Maybe they can fix your terrible interpretation feature!

  • ewrenn Elaine Wrenn (@ewrenn) reported

    Is anyone else having issues with Screensharing in Zoom? Since the 5.4.6 update, multiple teachers can't Screenshare. We can't find a consistent combination of software and operating systems to explain the problem. @zoom_us support has BARELY responded & not provided a solution

  • macaroni9255 Macaroni9255 (@macaroni9255) reported

    @zoom_us fix your ****

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