Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Crewe, England | 2 |
| Hamden, CT | 1 |
| St Albans, England | 1 |
| Milwaukee, WI | 1 |
| Bideford, England | 1 |
| Glasgow, Scotland | 1 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Boston, MA | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Bogota D.C. | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Bayesia Nash (@BayesiaNash) reported@JDHamkins @zoom_us Maybe recording with OBS would help? You could have it running while you're in zoom and it let's you choose what feed to record, so you can select only the speaker view.
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Stuti Dixit (@dixit_stuti) reported@CSP92204993 @zoom_us @JharnaPariani Me too hit same issues
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J. Mao (@jjm09) reported@raymepastore @zoom_us Wow I thought the meeting passwords help prevent the bombing problem!
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Daniel Ashton (@jdashton) reported@zoom_us @zoom_us The pastor received an e-mail reply from the bubbly support rep, Lhysha, but the reply utterly failed to reflect the nature and urgency of the problem or to show that Zoom is looking into the issue as a serious server-side failure. Please help us, @zoom_us !
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Dalal (@Dalal49571013) reported@zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!
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Billy ⭐⭐ (@GopherSzn) reportedY’all got a really big problem with people using FaceTime cameras on Macs @zoom_us
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Dj persley (@DjPersley) reported@Mel57333767 @pattirullo @zoom_us Exactly it’s terrible
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Sean Banks (@SeanBanksIFA) reported@zoom_us can you make it so that meetings automatically shut down at the scheduled end time? 😬
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Isaiah Zabitsky (@canadianisaiah) reported@zoom_us why not have a thumbs down reaction? It would save time when a basic yes/no answer is required and easy to tabulate.
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Brianna Buchanan (@MrsBriBuchanan) reported from Camarillo, California@zoom_us is there a fix for students not being able to raise their hand?
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Laura (@dutchpc99) reported@zoom_us would still be really helpful if teachers could “listen in”to breakout rooms w/o having to join them. Would help engagement and collaboration if I knew which group(s) was stuck but didn’t have to interrupt to find out.
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@linda (@Lindaforfamily) reported@zoom_us Help can you tell me why forgot password keeps taking me to sign in and not a place to change my password ? Frustrating!
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Al Keyhole (@AlKeyhole1) reported@zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?
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Moonduzst ™ (@moonduzst) reported@zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄
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Maya (@Maya97300833) reported@RossCameron4 @AustralianJA @zoom_us There's no sound on zoom. Anyone else with this problem?
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