Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl Hunt
(@210Darryl) reported
So @ww_us charges $40/month to be part of the organization but is about to shut down a ton of virtual meetings because they're not attended by enough people. 40 minute meetings are free on @zoom_us. I wonder how many people will realize they no longer need Weight Watchers?
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Katy Weathington 🏳️🌈
(@KatyCantSpell) reported
Is @zoom_us absolutely broken for anyone else right now?
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Erin Walsh
(@E_Walshie) reported
@zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large company tech company is so poorly staffed to help its end users? #help #zoomswack
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Tino
(@tinofotos) reported
Dear @zoom_us Team! My wife is a K-12 teacher in Germany and has registered with Zoom. She has filled out the form to apply for the 40-minute limit to be removed. Unfortunately it did not work. Can you help?
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💛💛Madame Vice President KH💛💛
(@TheMudlily) reported
Keeping with my son's upset that his name is wrong in @zoom_us , I assured it him it would be okay. I was more worried about any trans kids or kids whose names might not be legally changed but would be outted by this glitch, and the 12
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JT Dahl
(@JediJamez) reported
Hey @zoom_us I’m a private tutor, for the past year I’ve been able to do meetings that are over an hour. How come all the sudden it ends my meetings after 40 mins unless I upgrade? BULLSHIT. My business has already been hurt enough by the pandemic. Fix this.
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Kate Oppenheim @Coffee&Kate
(@coffeekate2) reported
@zoom_us how do I complain about an upgrade payment being taken but no upgrade provided? The online contact provided to get help are worse than useless.
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Gary R✪SS
(@garymross) reported
No wonder Zoom @zoom_us is so much more popular than @Cisco WebEx. The whole point of web conferencing is it crosses borders. Live in Japan & WebEx only offers Japanese as the language. How can the team of a tool that so fundamentally about communication not get this basic issue
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Lady Di
(@Ova_Dia) reported
The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us
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reis
(@reispectful) reported
@zoom_us fix ur ****, i swear my **** gets unmuted randomly whenever I’m singing
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Hedwig Spitzer - intérprete y traductora
(@hedwiglugaro) reported
@ABiesiedin Sadly, not for the inclusion of all #Terps not working from a hub. Once we were 3 teams of #Terps and one was blind. He couldn't work on platforms. The best was @zoom_us. He could get to being assigned as a #Terp but couldn't click on the accept button. He had to be replaced. Sad
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charu chandna
(@charuc47) reported
@zoom_us I have bought premium subscription of Zoom Account but the host is unable to share any file during a meeting. Kindly help!!
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Ning Ning Cheang
(@NingNingCheang) reported
@ImposterSbl @zoom_us We had the same issue since Sep. Spoken to zoom US twice and was told they couldn't help as we're UK. They gave me a contact name for UK and he didn't even bothered to get in touch. Perhaps we're not deemed worthy enough to be considered as K-12?! @zoom_us 😠
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Rampravesh pal
(@Rampraveshpal7) reported
@zoom_us plz give at least 60 min free in this pandemic situation to talk with our students. we are facing many problems in online study. No one see the ground situation. Our students .......
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Hannah Bond
(@h_rbond) reported
Interesting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!
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