Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda
(@gabbygirl79) reported
@JamesCraigmyle @Skype @zoom_us I would totally pay for classes in helping me help my 80lb English bully to learn to behave and general commands!
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Nic Raboy
(@nraboy) reported
@zoom_us It appears Zoom had stopped prompting me for updates and I'm quite out of date. I'll report back if I run into issues with the latest.
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Bobby Thompson
(@BobbyThompson) reported
So I still cannot use the main Zoom app on my system due to an error that has no solution (seemingly a year after first reported). My only option is to use the Chrome version, which won't allow me to share audio, so this isn't even a fix... @zoom_us
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C. Jeffery Evans
(@cjevansaicp) reported
@zoom_us #Zoom So, all that money you charge for your application isn't going to customer service. I ask a question and your email bots send me a form letter addressing everything BUT what I asked about.
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Blair Pleasant
(@blairplez) reported
@tbanting @zoom_us @tbanting - I expected Microsoft to acquire a contact center vendor years ago - but they never did. Back when they hired our buddy Art I assumed it was to help them move into the CC space, but that didn't happen. So I don't know what to expect from them.
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Sben Korsh
(@sbenkorsh) reported
just was in a @zoom_us webinar that was bombed by a hate group. event organizers, don't let your guard down even though this pandemic has gone on so long :/
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Darren
(@darrenhealy_) reported
@zoom_us Cannot log into zoom desktop. 300 error. Have already tried updating the password. Can log in via browser fine. What's the issue?
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Nic Raboy
(@nraboy) reported
@zoom_us are you aware of the problem your software is having on Big Sur when trying to share a screen when there are multiple monitors present? The share freezes unless the laptop is undocked.
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Julian García
(@garcia_juliang) reported
@GokhaleCS @flodebarre @zoom_us had the same issue, can be done but needs adjusting mac security settings as well as zoom settings. not trivial, specialising if you have an audience.
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Shari Eberts
(@sharieberts) reported
@merylkevans @zoom_us For now yes. Zoom told me they are working to change it. The timing is unclear. This is a critical issue for full accessibility.
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Richard Schelin
(@rks1789) reported
@zoom_us Married to a teacher, why is there no option for the meeting organizer only to see student video, this would help out massively with engagement and accountability.
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Sharon Goldstein
(@SharonSFG) reported
Trying for a week to get any @zoom_us customer service!
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Chaitanya Gokhale
(@GokhaleCS) reported
@flodebarre @zoom_us What issue exactly? Seems to work fine.. 🧐
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Meryl Evans speaks #DINBay March 25!
(@merylkevans) reported
@sharieberts @zoom_us Totally missed that under "What's Next" in your article. Yes, big issue as usually the problems are in webinars. One-on-one and small meetings, I'm able to use Google Meet.
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danny 🌸🍃
(@daniellemgreene) reported
I need @zoom_us to listen up. Plz create a function where I can turn down the volume of my zoom w/o adjusting the sound on my actual computer. Confused? See YouTube, Spotify, etc. Sincerely, me as I try to listen to something else while pretending to listen to ppl talkin on zoom