Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • g2gomackenzy Shawna Keast 🎄☃️ (@g2gomackenzy) reported

    @zoom_us I held my little sister's memorial on her birthday, Jan16th. It was a great way to do this during these times. Friends from all over could take part. Sadly there were issues where several people couldn't get in which I dont know why.

  • ohhh_ejai Joan Clayton’s Work Birkin (@ohhh_ejai) reported

    @loveqtina @zoom_us I feel like that’s some kind of privacy issue for sure?

  • shemtovo Luis Shemtov 🏳️‍🌈🇮🇱🇪🇺🤖💪 (@shemtovo) reported

    @hkanji @zoom_us I vaguely recall theres something like this. One of the things they got into media trouble with was that the client grabs the active window title.

  • SheilaRBillings Sheila Billings🍎📝📚❄️ (@SheilaRBillings) reported

    @dunneteach @zoom_us Crud! That's so frustrating! I hope someone is able to correct the issue before you need it! Stupid tech meltdowns are super stressful this year! We're back hybrid, so half the kids Zoom, half in room all day--it's exhausting without tech crises! Good luck!

  • amyaddventure Amy M. Pietsch (@amyaddventure) reported

    @CamillaGordon @martingilbraith Yes, I have used it a lot. It seemed there were a lot of connectivity issues for people and a lot of drop offs amd reconnections. I switched to @zoom_us and don’t have the same issues.

  • MarceloCajueiro Caju (@MarceloCajueiro) reported

    Airpods + Zoom + Windows 10 = noise. Impossible to make meetings. Going back to wired earphones. @zoom_us @Windows how to fix it?

  • MsMandachelle Amanda Annandale (@MsMandachelle) reported

    Hey @zoom_us is it expected behavior that if you have a registration on your zoom meeting, people cannot join on a browser? They get an error that it requires registration it join (and an endless cycle of registering / error). Only can join once registration is turned off.

  • Katie_Bagwell Katie Bagwell (@Katie_Bagwell) reported

    @zoom_us Hi Team! I'm having integration issues with Pardot, data doesn't seem to be pulling through to Pardot even though lists are set up correctly on both systems? Is anyone able to help?

  • ericalikestech Erica Peterson (@ericalikestech) reported

    @hotgirlintech @zoom_us We recently produced a virtual funeral service using Zoom. Is there something you need help with?

  • sautaxgaming sautax (@sautaxgaming) reported

    Hi @zoom_us, i sent a ticket to your support page but it was closed without a response. I have a problem that is undocumented/ i can’t find it : when i join a zoom call or a meeting room, my volume on windows gets increased by 2 (6 to 8, 8 to 10 and so on)

  • Shashwa31957327 Shashwat Awasthi (@Shashwa31957327) reported

    @zoom_us @ViCustomerCare Why is Zoom Desktop Client not working in VI? I'm unable to join any meetings. I'm connected to VI via mobile hotspot.

  • shernalu_ Silvia Hernández (@shernalu_) reported

    @zoom_us Hello! We need your help, I send many mails through your contact, then you confirm my petition ...but nobody return me nothing.😤😞 I wish buy your services. 🙄

  • dunneteach Kerry Dunne (@dunneteach) reported

    @SheilaRBillings @zoom_us YES, that sounds exactly like what happened, and I can't figure out how to undo the problem. I put in a HS helpdesk request and I am hoping they can help me tomorrow before my afternoon remote classes.

  • Arron77687816 أذكر الله (@Arron77687816) reported

    @zoom_us @JharnaPariani I am having the same issue

  • artywah Richard L. Taylor #StayHomeSaveLives (@artywah) reported

    I wish @zoom_us would implement account switching rather than just logout/login. #JoysOfFreelancing #BackToBackCalls

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