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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Providence, RI 1
Seattle, WA 1
Glen Ellyn, IL 1
Tacoma, WA 1
Mexico City, CDMX 1
Guayaquil, Guayas 2
Leganés, Madrid 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • rahul061993
    Rahul k (@rahul061993) reported

    @Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us

  • donnamaria
    Donna Maria: The Lifestyle CEO (@donnamaria) reported

    Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice

  • theivanreid
    Ivan Reid (@theivanreid) reported

    @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

  • timgray101
    Tim Gray (@timgray101) reported

    @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

  • stevebermeo
    stevebermeo (@stevebermeo) reported

    @zoom_us @caniscausa Is zoom down I keep getting kicked out

  • G_Dharmadhikari
    Dharmadhikarii (@G_Dharmadhikari) reported

    @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

  • XtosK
    Christos Karamanolis (@XtosK) reported

    @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

  • happyfrozenfire
    Augustus Garrison (@happyfrozenfire) reported

    @zoom_us fix your servers

  • soulcarousel
    Mary Rinaldi (@soulcarousel) reported

    . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

  • itsayushnegi
    Ayush Negi (@itsayushnegi) reported

    @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

  • KeithRichardLee
    Keith Lee (@KeithRichardLee) reported

    @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

  • juliamarygraham
    Julia Graham Ⓥ (@juliamarygraham) reported

    @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

  • KaylaBlais2
    Kayla’s HiFi Club (@KaylaBlais2) reported

    @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

  • TomTalkinSports
    Tom Glasgow (@TomTalkinSports) reported

    @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

  • HulaHeart_
    HulaHeart | Lianna (@HulaHeart_) reported

    @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

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