Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • integratingtech Kathryn Arnold (@integratingtech) reported

    @zoom_us I can only see you from the nose down.

  • willkramer Will Kramer (@willkramer) reported

    @avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.

  • TradingNimbus TN (@TradingNimbus) reported

    @zoom_us @Skype can you guys help congress out with their hearing quality? The sound is horrible. #roaringkitty #RobinHood $Gme $zm $msft

  • angylala_ αηgєℓα αℓι (@angylala_) reported

    Tbh @zoom_us is complete trash. Needed help on an audio issue but they literally provide NO customer service for people who have the “basic” (free) membership? How is there no online support for an app that’s literally providing virtual tools??

  • drmeliksayilir Melik Sayilir (@drmeliksayilir) reported

    @zoom_us ‘Sir, there is connection problem’

  • robertmain_ Robert Main (@robertmain_) reported

    @PhilippeLoctaux @acar321 This problem is unique to @zoom_us. Other apps are fine. Meanwhile, most features that make it to windows and mac for various apps rarely make it to the Linux port.

  • zessergyal creative muddac*nt 💙🗽🇹🇹 (@zessergyal) reported

    @zoom_us i’d love to find a solution to my video turning green before & after sharing my screen .. it’s extremely frustrating .. it has something to do with the nvidia driver but nobody has a solution.. HELP!

  • pulpjedi Jeff Roy 🎬🍿☕️💻🐕🌴🖖 (@pulpjedi) reported

    @Adamski @emerywells @zoom_us What Adam said. I run 6-8 hour board meetings over Zoom with showing presentations and videos along the way. That’s not to say I like Zoom... I hate it. But I haven’t had any issues.

  • GauravV37790950 Aarav Vats (@GauravV37790950) reported

    @zoom_us You should make some solutions for your system in mute and unmute,The people think their mic is closed and they say anything If I am speaking the outside, it sounds even after shutting down my mic, so it is very messy Please fixit @zoom_us #zoom #shwetayourmicison

  • thismomstired Keara (@thismomstired) reported

    @zoom_us Your most recent update has rendered many youth chiro me books absolutely useless for e-learning that is 100% taught in zoom. Contacted support and was told my only option is purchase another computer for our kid. We’ve gone 6 months with no issues.

  • TheWheelMe A Christmas Adult Beverage (@TheWheelMe) reported

    @zoom_us Neither the help documentation nor the interface makes clear whether this setting is applying the noise reduction on my microphone or on all of the signals coming to my speakers. The distinction matters: I am unsurprisingly less bothered by my own potato chips that other people's

  • Talk2Giuseppe Giuseppe Munno (@Talk2Giuseppe) reported

    @zoom_us - Until you're willing to fix bugs, please make older versions available for download so us working folk can roll back to a working version of your software. ie: Linux Version.

  • LaraLaurence Lara Laurence Taylor (@LaraLaurence) reported

    @strike_a_light @zoom_us How big do you need guys? I should be able to help. X

  • b5eaf56a3b0b4c1 Syed Mohammad Akmal (@b5eaf56a3b0b4c1) reported

    @zoom_us I am facing issues in zoom since 8 days but no resolution

  • dreamsofmula_ Jan.29♒️ (@dreamsofmula_) reported

    @zoom_us y’all need to fix this ****

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