Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
| The Curragh, Leinster | 1 |
| Paris, Île-de-France | 1 |
| Gaziantep, Gaziantep | 1 |
| Kiel, Schleswig-Holstein | 1 |
| Barnsley, England | 1 |
| Laval, Pays de la Loire | 1 |
| Neuburg an der Donau, Bavaria | 1 |
| Coesfeld, NRW | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| Mirepeisset, Occitanie | 1 |
| Crawley, England | 1 |
| Sendai, Miyagi-ken | 1 |
| Burgos, Castilla y León | 1 |
| San Jose, CA | 1 |
| Magdalena Contreras, CDMX | 1 |
| Kassel, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Raumpionier
(@Raumpionier) reported
@zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.
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Claire Masteller
(@ccmasteller) reported
@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
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Laura Ciriani
(@LauraCiriani) reported
@zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience
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Jordan Tobin
(@jordandeelight) reported
@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
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Michael MoneyMike Arizmendez-Valderaz
(@dreamcatchermja) reported
@Reuters Well what coindink. I'm experiencing technical difficulties with my @zoom_us in The Rio Grande Valley Of Texas. That's okay, I don't need it until I tear up some @MartinMartian72 corporate gangsters in court. So Zoom can fix their glitches before the Summer.
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Jose Roberto Davila
(@JR_GuSSi) reported
@zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.
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Ricardo
(@Rixards_All) reported
@zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
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Alfredo Canziani
(@alfcnz) reported
@zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.
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Andrew J. Moodie
(@MoodieStrat) reported
is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...
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TheRealPomax (@TheRealPomax@mastodon.social)
(@TheRealPomax) reported
Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.
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Jerome Klodzinski
(@t04f) reported
@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
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Bjoern Brundert
(@bbrundert) reported
Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
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Falk Dübbert
(@falkduebbert) reported
@bbrundert @Logitech @zoom_us With Catalina: no problems.
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Keith Lee
(@KeithRichardLee) reported
@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢