Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Hoffa Official
(@JimmyHoffaREAL) reported
Don’t worry Unionists, @PeoplesUnionJH are receiving your concerns regarding the assemblies. Many pupils missed out on them today due to space in the servers. @PeoplesUnionJH demands a move to @zoom_us where this would not be an issue.
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Bartek Litwin
(@Bart_Litwin) reported
from
Toronto, Ontario
@zoom_us tdsb in Toronto is having technical difficulties all morning...my son's sk french immersion class zoom call is in and out...sound and video is in and out...please fix
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Dinkleberg
(@j_dinkleberg) reported
why cant I turn certain people down on @zoom_us like one person is loud and others are quiet
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The Mayfair Musings
(@mayfairmusings) reported
@zoom_us It is saying “Error”. We have 200 sign ups and there is no way to click into the webinar!
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Marc Blank-Settle
(@MarcSettle) reported
@Stephen_Neal @zoom_us Indeed. Apart from the SE 2020 which just confuses things, anything from the iPhone X and newer has Face ID hence "pull down from top right".
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Ashley Beauchamp
(@ashbeauchamp) reported
@HilaryJCampbell @zoom_us I was having this problem last night - but wasn’t using any USB mic, just my MacBook internal microphone. So frustrating!
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..
(@MM84__) reported
@zoom_us Hi, I have a problem with one meeting, it log me out every minute! That doesn't happen with other meetings, help me please
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barbara a sponsler
(@Bsponsler89) reported
@zoom_us Zoom is owned by China. We should be using another livestream service.
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Jonathan Keilholz
(@JDKeilholz) reported
@AngelaAn10TV @zoom_us First world problems. I am sure my thing is user error. @RossCarusoTV is helping me ...
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ANIRUDH
(@9pokerface) reported
@signalapp It's again down with the latest update. This is your @zoom_us moment. Please don't ruin it.
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ZzZzZzz
(@vincelagario27) reported
@zoom_us Error code 104 103, it is stuck on the "Connecting" part, then gives me the error code. My internet connection is fine for everything else but the Zoom app on my laptop is only having problems. When I try to join zoom from web browser, everything in the meeting is trippy
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Paul Ryan
(@pallryan) reported
@zoom_us The incident about desktop sign-ins is more widespread than EU only as it's also effecting us, a paid US customer. Just an FYI. Also tried reporting to support and the agent closed the chat without acknowledging the issue so came here.
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PopeTaintIV
(@thedean98) reported
@zoom_us How did zoom get all the school contracts again? Genuinely curious because I've only ever had negative experiences with it. Absolute garbage service no one would use if they actually had a choice.
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Hilary Campbell
(@HilaryJCampbell) reported
The @zoom_us issue plaguing lots of us recently seems to be to do with encrypted sound and the latest update. By unplugging my USB mic (#BlueYeti) and then logging off/on again, all could then hear my shared sound, and shields went green again. But how can I use my mic as before?
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Simon Griffiths
(@simon_g) reported
@zoom_us My situation is that I give lectures online but the audience has grown and I may exceed 100 viewers. $199 per month is R3000 per month in South African currency which is way more than I can justify. Is there a Zoom product that can help me?
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