Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • sqlrohit Rohit Nayak (@sqlrohit) reported

    @zoom_us I need to delete %AppData%\Zoom\data each time the teacher changes passcode for the meeting. Maybe a simple fix to invalidate/ update the local cache & save hours of heartache for parents frantically trying to make sure their kids can join the online class on time?

  • skofgar Roland 🐺 (@skofgar) reported

    Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...

  • brandonocire bran (@brandonocire) reported

    @zoom_us @zoom_us are you going to just ignore me? You’ve broken GDPR rules and I’m not getting any reply from your company

  • skofgar Roland 🐺 (@skofgar) reported

    Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...

  • chrissiegibson Chrissie Gibson (@chrissiegibson) reported

    @zoom_us @Violino1567 Same issue when I'm the host, and no I'm not logged in elsewhere. any advice welcome.

  • LewisFranck Lewis Franck (@LewisFranck) reported

    @AlanCavanna @DustinAlbino @zoom_us Wolfgang is having the same problem.

  • chassuz chassuz (@chassuz) reported

    @KathleenKMM @zoom_us I've never needed any support for video meetings, knock on wood, but I made the mistake of trying their phone service when my provider discontinued the service.

  • EeveE63 EVE~Evelyn Wackett (@EeveE63) reported

    @zoom_us is there an outage or something? I cannot log into Zoom on my phone or my computer and I have a meeting starting in 15 minutes

  • msgarlow Ms. Garlow (@msgarlow) reported

    @zoom_us Why are alternative hosts kicking me out of a meeting when they open a different link? Paid accounts, same company. This was not an issue before today.

  • afadames Dr. Ángel F. Adames-Corraliza (@afadames) reported

    Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.

  • BookCreator_Cat Catherine Cappiello, M.Ed (@BookCreator_Cat) reported

    I am shocked at how horrible my experience has been with @zoom_us customer support. Can someone from billing please help me? I have been waiting for a "specialist" to contact me since last week and now have been dropped twice today after calling! This is ridiculous.

  • charlesbeeler Charles Beeler (@charlesbeeler) reported

    Horrible customer service, constantly changing security settings without notifying customers and a mediocre interface. @zoom_us has left the door open for @google and others wide enough to drive a truck through. What's your favorite solution for video conf/collaboration??

  • Varun_Gadia Varun Gadia (@Varun_Gadia) reported

    @zoom_us - The Upgrade Now/Save&Continue is not working across all the accounts. Please can you check and let me know next steps?

  • Hoshizoraka Hoshi (@Hoshizoraka) reported

    @zoom_us Please release the new version on Android because on my tablet it's keep crashing again and again and i have almost miss classes and had the issue 5003 when i have no anti virus/no proxy/ nothing on my tablet and it's have worked very well with my phone.

  • AlyssaJGriffin Dr. Alyssa J. Griffin (@AlyssaJGriffin) reported

    @zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?

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