Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • cmbaileyatx Caroline B (@cmbaileyatx) reported

    @metraux_julia @besswww @zoom_us I would say the same, although I have noticed some issues with Google Meet lately where not everyone will show up on screen - it’ll just show an icon instead of their face, which is frustrating; and a bit of an audio lag. Zoom doesn’t usually have that lag.

  • alexiablohmuk Alexia Blohm & Dora the Doodle (@alexiablohmuk) reported

    @SGInterpreting @zoom_us If you're on Mac iglasses may solve the issue

  • b_riederer Bernd Riederer (@b_riederer) reported

    @suchi_kulkarni @zoom_us @Skype If I remember correctly I had similar problems shortly after upgrading. However I did a lot of reinstallations after upgrading and now everything works without a problem. So I would suggest to delete (properly) the applications and reinstall them. Have you already tried this?

  • vnvobit Higgs (@vnvobit) reported

    what is it with @MicrosoftTeams and Macs? Latest update has rendered video calling impossible as anytime I initiate one the call is immediately disconnected and Teams restarts. No issue using @zoom_us this morning (rock solid) but teams used by most I work with

  • JamesCraigmyle James Craigmyle (@JamesCraigmyle) reported

    @alk2001 @Skype @zoom_us It’s not when they are young that they show the issues from jumping and acting out of control. It’s when they get older and they can’t get around

  • sydney_academie 🎉🎉Mistress Sydney Feminisation School🎉🎉 (@sydney_academie) reported

    @emmajrogerson @zoom_us I was facing same problem until legithackzone on Instagram recovered my hacked account in 30 minutes, he’s trusted and reliable

  • sarahlorraaine Sarah L. Derrick (@sarahlorraaine) reported

    @meganvonbergen @zoom_us ALSO, it would be super helpful, if @zoom_us would let us send GIFs as GIFs and not as files in the chat. It would help my responsiveness to students by teaching or in an org. meeting.

  • jondkinney Jon Kinney (@jondkinney) reported

    @zoom_us Thanks much. It’s supported and the settings are set. But no dice. Muting from zoom will mute the headset. But muting the headset attempts and reverts immediately. Seems like a bug. Not sure who to direct the issue to though.

  • SGInterpreting Sarah Glendenning (@SGInterpreting) reported

    Aaagh got a green screen which is great except for @zoom_us. The angle on the camera seems to be really wide. My green screen fits everything else! How to I solve the issue except for buying a wall to wall screen?

  • jpowell1997 Jerry Powell (@jpowell1997) reported

    @zoom_us May we please give a an independent per person volume slider or noise suppresion? So many people don't care about being on the other end of a child screaming into a mic randomly. This problem won't stop after a pandemic.

  • CylonZe picadura no bumbumtantan (@CylonZe) reported

    @zoom_us Hmmm yes, I got that. It’s just so so much trouble “click here, then click there”. Apparently, no way to close it directly just by hitting that “x” button, right? It [x] will always minimize the program instead of actually closing it. 😞 I do have another question (next tweet)

  • SGInterpreting Sarah Glendenning (@SGInterpreting) reported

    @lizsmithterp @zoom_us Thanks Liz, does that solve the problem?

  • d3sandoval Daniel E Sandoval (@d3sandoval) reported

    @AshleeMBoyer @zoom_us Feels like a very solvable problem to just let participants toggle on captions whenever they need them...

  • zoehanjiii 🐮 (@zoehanjiii) reported

    @briiieee_ you can flip your own vid in the settings but it doesn't flip your vid in other participants, i will never open my cam again @zoom_us my non-asymmetrical says i look really ugly pls fix this

  • jesy_not_nelson Jess 💎 (@jesy_not_nelson) reported

    can @zoom_us give us a break for one day and just break down?

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