Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Dante_Elephante Dante Elephante (@Dante_Elephante) reported from Goleta, California

    Really cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack

  • robertnewman Robert Newman (@robertnewman) reported from Ealing, England

    .@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?

  • EduSempai Edward Vargas 🇩🇴🇨🇦 (@EduSempai) reported from Richmond, British Columbia

    @zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.

  • MichaeljRacz Michael Racz (@MichaeljRacz) reported from Alpharetta, Georgia

    @zoom_us Need some help with your product and nobody answers the phone.

  • flawl3ssnbrwn Jenny Say Quan (@flawl3ssnbrwn) reported from Ferndale, Michigan

    @Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.

  • AjitBhaskar8 Ajit Bhaskar (@AjitBhaskar8) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!

  • welshmanupnorth Ceri Davies (@welshmanupnorth) reported from Accrington, England

    I have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us

  • hsternshein Heather Sternshein (@hsternshein) reported from Durham, North Carolina

    @zoom_us The people demand a button down shirt filter!👚 👕 👔

  • TC_McCarthy TC McCarthy (@TC_McCarthy) reported from Queens, New York

    .@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?

  • mremathteacher Scott Ellingson (@mremathteacher) reported from Fresno, California

    @CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.

  • karinaquin Karina Quintero (@karinaquin) reported from Germantown View, Maryland

    @zoom_us Hi, some problem with the server this morning?

  • GiusMaiorana Giuseppe Maiorana (@GiusMaiorana) reported from Bologna, Emilia-Romagna

    @zoom_us Hi zoom team. My company has some troubles to sign in in its pro account. Can you help us?

  • Shigufta1 Shigufta khan (@Shigufta1) reported from Blackburn, England

    @zoom_us What would be really useful is if you had a customer service number for UK customers or a contact form that gets a response! I want to buy 2 licences & am unable to do it ! #Frustrating

  • GarethManning2 Gareth Manning FCIHort (@GarethManning2) reported from Shrewsbury, England

    Can anyone @NortonSecured tell me if there are any obvious issues with Zoom? Ever since signing up I seem to be getting a lot more phishing emails. Could it be simply coincidence? @zoom_us

  • MyrnaWidlend Myrna Widlend (@MyrnaWidlend) reported from Brisbane, State of Queensland

    @zoom_us Please have someone call me in relation to my questions I have now sent 9 emails absolutely disgusted with your customer service !!

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