Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    Absolutely disgusting customer service from @zoom_us Paying customer can’t access phone support so after 2 wasted hours and now FIVE agents I’m no further ahead #poorcustomerservice #servicefailure

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @zoom_us This is just unacceptable. I can use the PC, but I should be able to use this new computer without having a problem

  • shineykaren Karen Shiel Smith (@shineykaren) reported

    @zoom_us hi I’m am unable to logging my account I usually login with Facebook. But nothing is happening

  • lucagiusti luca giusti (@lucagiusti) reported

    @zoom_us Service is down... great news for who has a subscription (as me) 👍

  • Mayada_Adil Mayada_Adil (@Mayada_Adil) reported

    What are the chances uniquely today of me facing technical issue “zoom got stuck” when I was supposed to present about my Sudan and South Sudan relations in class of Diplomacy in African countries, I’m very disappointed from the @zoom_us today!

  • sarahjoymid sarah joy middleton (@sarahjoymid) reported

    @ellie4443 @annaclock WHY?! @zoom_us can you help?😭😭😭

  • rhematt Dr Richard Matthews 🇦🇺😷👻 (@rhematt) reported

    Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc

  • joshfunnell_ Josh Funnell (@joshfunnell_) reported

    .@zoom_us Help! I really need support. I cannot log into my licensed account’s Zoom portal. I try to log into the account using Facebook, but it does nothing, takes me back to the log in page with no errors and the URL changes to :signin?error=access_denied

  • mschipperheyn Marc Schipperheijn (@mschipperheyn) reported from São Paulo, São Paulo

    Has anyone embedded @zoom_us videoconferencing in a webpage. We're having tons of issues. They still use jquery and bootstrap for ****'s sake. Seems like their embedding api is nowhere near the quality of the video conferencing itself.

  • speechieLO Lauren Osborne (she/her) (@speechieLO) reported

    Hey @zoom_us, Is it possible to add a meeting to my Zoom "Meetings" Tab, when I'm not the host??? Or do I have to trawl through my email everytime to find the link? (I did try the online help center, but I couldn't find the answer).

  • TessaKeough Tessa Keough (@TessaKeough) reported

    @genealogytours @zoom_us Glad it resolved - sorry you had issues

  • Mark_Fraser Mark Fraser (@Mark_Fraser) reported

    @brightwhite @zoom_us I use zoom pretty much most of the time, teams next. Zero issues. Zero bombing. User error perhaps?

  • asimk242ALI Asimsays (@asimk242ALI) reported

    @zoom_us @Upwork thats only source of income for me :( :( !!! My top rated upwork account has been blocked without any reason i have been working on upwork for like 3 years with fantastic feedback from clients please help me get my account back . #upwork #upworksuccess #unblockupworkaccount

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    @TessaKeough @zoom_us Problem still not resolved

  • IvriRabi IVRI पशु विज्ञान Incubator (@IvriRabi) reported

    @zoom_us dear team, We lost our scheduled meeting from the Home page on 2 occasions can you pls help us on how did it happen and the remedy for such cases

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