Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us 1/2 @zoom_us when I submit a request using the support form I get an immediate email saying they cannot help me and they close the request because I'm a free account holder, even though I am not! I am being blocked from using a service I have paid for
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David Cumin
(@KiwiDaveC) reported
@JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others
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Marcos Nils
(@marcosnils) reported
@_MarkoB @zoom_us I don't have this problem using Xorg 1.20.9 and latest zoom client.
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Wicked Math Nerd
(@WickedmsL) reported
@sassmouther @UncorkedMama @zoom_us Thanks! I do check those, but still have the issue! They can hear it fine, but just see a black screen. Idk.
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Ma. Cristina Lopez M
(@Crismas2017) reported
@zoom_us I can not it, so I need your help to recover my account because just pay the annuity. My email changed of google to microsoft so I cann`t enter to zoom.
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us what do I have to do to get help from a person rather than a bot that doesn’t understand me? Some participants got into my meeting, others got a passcode error. All using same info. Some very unhappy children 🙁
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Karim Lediwa
(@KarimLediwa) reported
@AikeRots Some of it is basic seminar (small-group) dynamics, physical or remote. I do commiserate with the PowerPoint issue. That's a major flaw with @zoom_us . They've had a full, focused, obsessive year to fix this, as well as being able to monitor ALL breakout rooms simultaneously.
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Ad Astra
(@AsAstraAby) reported
@zoom_us I already contacted your support but it states that ERROR CODE 1003 & 1001 are not on the lists. 🙄😔😔
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omkhulu ibhanana
(@omkhuluibhanana) reported
My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom
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Emily Schuman
(@bakerfilmmaker) reported
@zoom_us is there a real person I can talk to?!?! Trying to get support help for weeks.
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Kathryn A. Ostrofsky
(@K_Ostrofsky) reported
The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."
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Adam DeLivres
(@catsociald) reported
@zoom_us When I go into breakout rooms, I can't see the waiting room, so when I'm trying to do small group work, my late students never get in. Is there a fix for this?
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McKinley Knapp
(@freedometro) reported
@zoom_us what is Error:1132 ? I have tried everything from deleting the app, making a new profile, wiping my computers hardrive, reinstalling the app, and still "Meeting not working, Error:1132... like.. what the actual heck?
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Nicola Bertoni Dedmon
(@nsbertoni) reported
@zoom_us I am referring to when I click “share computer sound” under screen sharing. This is the feature that is not working. Students are on a variety of devices—have not found a common pattern for those that report no sound
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