Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • abmack33 Amanda Jones, Defender of Wonder (@abmack33) reported from Denham Springs, Louisiana

    Hey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach

  • NancyGithoitho Nancy Limau (@NancyGithoitho) reported from San Francisco, California

    @bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.

  • cliffhazell Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm

    @NativeWired @zoom_us Issues with privacy, night mare to schedule in calendar, having to “admit” everyone to calls, their web account interface, the price for basic features...

  • Gurdonark Robert Nunnally (@Gurdonark) reported from Allen, Texas

    I feel a sense of DIY accomplishment. The @zoom_us meeting I attend had trouble picking up my headset on my Linux rig. I tinkered a bit with ALSA and PulseAudio, but then I found a $4 headset-to-USB rig. Voila! Problem solved. I feel heard now.

  • drinckx Paul Duerinckx (@drinckx) reported from Pontardawe, Wales

    I know there are some issues with Zoom but, in terms of usability, it’s so much better than Teams. @zoom_us @MicrosoftTeams

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @zoom_us is your system down. Not getting in

  • sillejo Joshua Sillers (@sillejo) reported from Minneapolis, Minnesota

    When is @zoom_us going to fix the fart vulnerability !!! I’m so tired of all these holes in the system #plugthefarthole now!! 🤣😂🤣

  • bbjazziii Benny Benack III (@bbjazziii) reported from Manhattan, New York

    @zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...

  • ZaheerAnsari01 Zaheer Ansari (@ZaheerAnsari01) reported from New Delhi, National Capital Territory of Delhi

    I am facing issue while joining meeting.I am loosing my class on daily basis .Connectivity is fine . Always shows error 104103 and says can't connect to our service , please check your network connection try again letter. Mobile settings are fine pls get it resolve. @zoom_us

  • Arnother Arnold (@Arnother) reported from Madrid, Comunidad de Madrid

    @zoom_us I’ve been having a problem on logging in my Mac app. it says that my account has a basic plan when in reality I have a Pro account. I’ve tried to contact customer service but I haven’t reached out at all. Help please!!

  • m_massie22 Michael Massie (@m_massie22) reported from Lynchburg, Virginia

    @TheSceneVault @zoom_us @YouTube I can’t do Thursday nights but if y’all ever do another then I’m down

  • Manavjain994 Manav Jain 🇮🇳 (@Manavjain994) reported from New Delhi, National Capital Territory of Delhi

    @zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.

  • LifeOfRoni 🇹🇴 فيرونيكا (@LifeOfRoni) reported from West Valley City, Utah

    Another crazy thing is... she called this other guy for help about 4 yrs ago. They were having phone issues so he asked if they could hop on @zoom_us, so they did. When the guy saw her and her husband he kind of froze, looked shocked, and excused himself..

  • cliffhazell Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm

    @NativeWired @zoom_us Chat, scheduling, fix the google integration, all settings that only exist on the web, make gallery default, remove waiting rooms. Use OS installers instead of custom. Just to get started

  • rogery Roger Yerramsetti (@rogery) reported from Adelaide, State of South Australia

    @zoom_us @bigjsl @MicrosoftAU Don’t get too evil zoom! I’m a paying user and don’t mind paying for your service but what got me there was a couple of months using an easy and flawless free experience that didn’t make me jump through hoops.

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