Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Brenda Strong
(@bstrong66) reported
@zoom_us Zoom - How can I get in touch with someone who can connect me with your event consulting services team? I need help for a big meeting we have coming up in Feb.
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Veronica Rose Author of BEING
(@veronrose4) reported
Is @zoom_us down today?
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The Mayfair Musings
(@mayfairmusings) reported
@zoom_us It is saying “Error”. We have 200 sign ups and there is no way to click into the webinar!
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DIM ELICIT
(@dim_elicit) reported
@zoom_us @evelynyee5683 Hello, I have the same problem and my Mac configuration/Zoom app version also meets largely the requirements ! I do not understand...
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Roderic Page
(@rdmpage) reported
@BioDivLibrary If that came across as grumpy(!) it's because I've just had to deal with a @zoom_us usability issue, now I'm faced with a @BioDivLibrary one :( Always helps to think of what users might want to do...
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Paul Ryan
(@pallryan) reported
@zoom_us The incident about desktop sign-ins is more widespread than EU only as it's also effecting us, a paid US customer. Just an FYI. Also tried reporting to support and the agent closed the chat without acknowledging the issue so came here.
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PopeTaintIV
(@thedean98) reported
@zoom_us How did zoom get all the school contracts again? Genuinely curious because I've only ever had negative experiences with it. Absolute garbage service no one would use if they actually had a choice.
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dustinteays
(@dustinteays) reported
Honestly, I still have mixed feelings about covering meetings through @zoom_us whether that be city council meetings or school board meetings. On one end it’s nice because you can do it on your couch but on the other if you don’t catch something you might be in trouble.
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ZzZzZzz
(@vincelagario27) reported
@zoom_us Error code 104 103, it is stuck on the "Connecting" part, then gives me the error code. My internet connection is fine for everything else but the Zoom app on my laptop is only having problems. When I try to join zoom from web browser, everything in the meeting is trippy
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Joel Paulraj
(@JoelPaulraj) reported
@zoom_us Call Me not working this morning!
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Tracey Bailey 💙
(@DrTABailey) reported
@zoom_us with potential privacy issues, is it possible to set up a meeting so host can see delegates videos but they cannot see each other? Could be useful for schools.
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Dr Rachel Walker, Non-Binary Dragon of Awesomeness
(@UMassWalker) reported
@torreytrust @zoom_us [Screams in nurse & privacy laws] Um...yes, yes that seems to be an issue [Resumes screaming]
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Oliver Webber
(@Violino1567) reported
@zoom_us we are having a heap of problems with participants getting the “host is in another meeting” message and unable to join. Can you advise? No one seems to know what causes this.
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Océane Alouda
(@OceaneAlouda) reported
@zoom_us @kool_kirby Hello, I have the same problem and my Mac configuration/Zoom app version also meets largely the requirements ! I do not understand...
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Puck ⚽
(@FrenchSealOff) reported
Anyone have issues with @zoom_us breakout rooms since the recent update? Even as host, I was not able to message all the rooms today beyond two sentences. #Zoom #zoomHelp