Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Kristine Harootunian
(@harootintoot) reported
@CmonMattTHINK That’s what I settled on. Still doesn’t let me share iPad + say Google chrome. I wish I could switch between the two without unsharing/resharing. @zoom_us used to have this capability and their customer service has been unhelpful 😠.
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asma
(@asma_habibti) reported
@zoom_us the letters are always inverted on screen, no matter if I mirror the video or not! I always get inverted face, letters on screen. please do fix it
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Keri DeAngelo
(@revmikeswife) reported
@JudgeFergusonTX @zoom_us Judge Ferguson, I give this poor guy credit for his willingness to go forward. I would have begged you for an adjournment so I could 1) get my 13yr old to fix the filter problem and 2) grounded her until SHE was appearing before you in court!
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Sarah White-Brennan
(@ImSoSarah) reported
@socialmicole @lpabonhr @zoom_us This doesn't even have to be recorded, the fact they can listen in live is still an issue.
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BrampaGamp 🏴🇬🇧🏴🇬🇧
(@Alun135) reported
@zoom_us I keep getting incorrect passcode the meeting id and passcode are correct, I have tried deleting the app, clearing the cache etc. What can be the problem this has happened for the last 2 weekly meetings Thanks
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Saket Saurabh 🚀
(@saketsaurabh) reported
Stickiness of login is an interesting application behavior. While @zoom_us keeps logging me out when I don't want to, @Facebook has almost never made me login in years. What are some of the best and most annoying behaviors you see?
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Josie Massey
(@josiemasseyux) reported
@banderlin @Webex @zoom_us Have had the exact same problem running interviews, lots of webex issues especially with screen sharing and audio!
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craigball
(@craigball) reported
@JudgeFergusonTX @zoom_us To be fair, it wasn’t a Zoom filter. It’s a Snapchat Snap Camera filter. Zoom’s wasn’t the problem. Furballs perhaps, but not Zoom.
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Rocky Roark | Freelancer
(@RockyRoark) reported
anyone else having problems where @zoom_us isn't detecting your mic or speakers?
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Coffee and crones
(@damnedfallacy) reported
@JudgeFergusonTX @zoom_us I don't have filter problems but have actual cats who enjoy acting as fuzzy co-counsel in my online hearings. I also have a dog who will occasionally protect me from the evil Amazon Prime guy during hearings and ended up having to send an apology to a Magistrate.
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Dr. #ResearchLiteracy 📊📈
(@Research_Lit) reported
@flintgeographer @AcademicChatter @zoom_us Meetings with deaf people and with teachers know how to do this: everybody raise your hand if you haven’t had your turn to be called on and put your hand down when you’re done.
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Andreana Rosnik, Ph.D.
(@catcherinthepi3) reported
Any Linux users having Zoom issues? TIL I'm not the only one who has to use the browser version when only a Zoom link is provided, or who sometimes has to log in 2-3 times to a mtg only to have multiple versions of me "there" already. @zoom_us plz improve Zoom for Linux users!
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Simson Garfinkel ☕
(@xchatty) reported
@zoom_us Thanks! I did. (ps: I also just now tried the "Report Problem" in the macOS app and was immediately confronted with "Select a product" and did not know whether to choose "Meeting" "Chat" "Phone" "Webinar" or "Others." It's confusing. I recommend user-testing this panel.)
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torie tennant
(@torie667) reported
Twitter help! How do i get past the tutorial screen on zoom when using it on a new device using Voice Over? @AppleVis @zoom_us
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torie tennant
(@torie667) reported
So my @zoom_us problem was because i ad to type in my meeting id directly, and not click the link because i was using a new device. All is working now but incredibly frustrating and took a lot of googling toresolve.