Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • taahdiana Taíza (@taahdiana) reported

    @zoom_us Can you please help me? I try to start my meeting at my pc and it keep happening the error 104103. I've already tried it all. In my laptop is all good, my pc was all good until Dec 30, and now it just doesn't work. Please, what can I do, I need it to work 😭

  • FEEZYDoesIT Hafeez Noorani 🇨🇦 (@FEEZYDoesIT) reported

    @TransitGeekJoe @zoom_us @TranspoChoices Signal is also crashing. Banks are having login issues.

  • kimkirchner88 Kim Kirchner (@kimkirchner88) reported from South Russell, Ohio

    @zoom_us Are there any tricks to fix the brightness on my camera? Monitor light is making my skin very bright and almost animated looking. Tried everything to fix through webcam and zoom settings and even got a different webcam but no luck. Webcam is Logitech C615.

  • Lishanw Lishan Wick.. (@Lishanw) reported

    Yo @zoom_us are you having a technical issue? Learn is not working. Morning lectures were canceled.

  • DakshChugh8 black eVil gamers (@DakshChugh8) reported

    @zoom_us I have a problem in zoom class Please help me

  • Mel57333767 Mel (@Mel57333767) reported

    @pattirullo @zoom_us Many people are leaving Zoom - the customer service is disgusting.

  • Sam_Skowron sam (@Sam_Skowron) reported

    anyone have any insight on how to get ZOOM customer support to help fix issues. I have 17 accounts that I can't get verified and they say its because we don't have them whitelisted which we do and the other 12 accounts were verified and work. NEED HELP. #zoom @zoom_us

  • legallyliona Liona Williams (@legallyliona) reported

    @zoom_us I have raised a concern online, could you please help me by addressing it?

  • DWDevelopments Dennis Davis (@DWDevelopments) reported

    @zoom_us @teacher2teacher issues with Zoom Annotations. I also sent a reply to support and got the same canned email even though all I was trying to do was explain what fixed the issue so the support page can be updated.

  • DrPatrickRoss Patrick Ross (@DrPatrickRoss) reported

    In therapy since April while working in #PedsICU and #Pedsanesthesia. I wouldn't have survived the anxiety of Covid without it. Not ashamed but proud I had the courage to get help. However, after 9 months I realize I would really love to see a plant in the waiting room. @zoom_us

  • nufsaid2 Biter/Sting/Curator🌊🌈⏰📬💙 (@nufsaid2) reported

    @zoom_us Unfortunately, I had to constantly monitor my 5 yo grandson’s time with online education. The teacher had problems showing the blackboard to online students and failed to check their work. Hybrid classrooms are the worst.

  • Mack_Lab Mackiewicz Lab (@Mack_Lab) reported

    @AnneJMcNeil @zoom_us oh wait. this happened to me the first time i did it. there was an error i noticed in the template i had to fix. i sent you mines. its a tiny editing issue. If you paste the emails in the column in the one i set. it should upload much easier.

  • KaraEClayton Kara Clayton (@KaraEClayton) reported

    @zoom_us why are participant rxns to 10 seconds with new update? Teachers use these reactions to gauge when students are done with an assignment, understanding, etc. We need the checkmark and "X" to stay up and to be able to clear them when we want. Please fix that again ASAP.

  • eduardovisuals eduardo torres. ↩️ (@eduardovisuals) reported

    has anyone had issues with the new M1 Macbooks while using @Google Meets. I try connecting a source via HDMI and it just flickers. I switch over to @zoom_us and that source works perfect. Just a standard Video Capture Card.

  • glover_lshtm Rebecca Glover (@glover_lshtm) reported

    @HilaryJCampbell @zoom_us Hi Hilary! I am having the same problem with ballet classes,(also quite crucial to have sound!) did you ever sort this?

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