Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BorealCoder Boreal Coder (@BorealCoder) reported

    Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?

  • jen_doering Jennifer Doering (@jen_doering) reported

    @zoom_us This option doesn't appear for me. Did the "merge to meeting window" option disappear? I'd like to dock the participants and chat windows to my gallery view during screen share with dual monitors. Please help

  • no_me_buh nah (@no_me_buh) reported

    @zoom_us a problem for the Zoom mobile app: When someone is sharing their screen, the audio from their computer is not audible if I open the chat or open another application. It is very annoying, atleast have a setting to turn the "feature" off. Thank you.

  • TheBarbarienne A Rice Bear Tucked In An Omelet (@TheBarbarienne) reported

    @kellyswails @zoom_us @MicrosoftTeams Gotta pee, take an emergency phone call, save the child from falling down the stairs, clean the cat puke before it dries on the hardwood, sign for a delivery— any number of things. We're working at home.

  • ThatOne07722690 Qg8278 (@ThatOne07722690) reported

    @zoom_us i hope you burn down to the ground

  • DiannaBlake Dianna Blake (@DiannaBlake) reported

    This semester I have120 students & some will be alone on Thanksgiving, by choice or not. I've invited them to a @zoom_us hangout that day & want to send each a @UberEats GC. If you can help make this happen, Venmo is DJBlake. I will refund all unused funds. #payitforward

  • drbrookedewitt Brooke DeWitt (@drbrookedewitt) reported

    @Grade3MrsGraves @zoom_us It makes me feel better to know that other people are also having trouble with zoom today. I got kicked out of an SEC meeting and was very embarrassed. It definitely increased my understanding for what S’s go through.

  • kevinkrautle Kevin Krautle (@kevinkrautle) reported

    After being @zoom_us’s QA again. I can report that High Fidelity Audio has big issues with quality across devices. Receiving Mac sounds like a 192 bit mp3 as advertised even though I would prefer more like 256 bit. iPhone is like 128 bit mono. iPad sounds worse like 96 bit mono.

  • AEGIS_COYOTE AEGIS COYOTE (@AEGIS_COYOTE) reported

    @lostsoulbrand @zoom_us @comcast Like dude I run almost 3TB per month in data by myself, like how is a family of 3+ supposed to go on that while this is going on. Shaking down people while a global pandemic is going on is as bad as those hoarders for TP

  • ethameta ethameta (@ethameta) reported

    It's pretty convenient that @zoom_us doesn't have any support AND their unsubscribe feature is completely broken. STOP

  • Ken_bytheWay Ken_A.I. (@Ken_bytheWay) reported

    @lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats

  • Hypepraise NiYa Costley (@Hypepraise) reported

    I am working with teachers whose students can no longer pin in @zoom_us . it is not all the teachers but only some. Has this happened to anyone and how did you fix it?

  • busty01 Busty (@busty01) reported

    @nehpazojArchieH @zoom_us That witch , can she leave Meghan , Archie and Harry out , she doesn’t report on Zara, Peter and York sisters does she. Meghan and Harry are not working royals, their private contact with his family is none of Ingrid’s business

  • djprivatedancey Angela (@djprivatedancey) reported

    @zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.

  • Hypepraise NiYa Costley (@Hypepraise) reported

    @zoom_us Desktop running 5.4.2 with 25 screens on in meeting and using Firefox or edge but still having the problem in some classes and there seems to be no rhyme or reason to why.

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