Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mharris621 Morgan Harris 💛🐝 (@mharris621) reported from Chicago, Illinois

    After this long I’d expect @zoom_us to have a better handle on customer service.

  • Laurenk817 Lauren Kimzey (@Laurenk817) reported from Sacramento, California

    Anyone experience spotty @zoom_us service when they go on mute? Seems to happen on mobile only #videoconferencing #zoom #alwaysonmute

  • getintheendzone Jennifer A. Garrett - Move the Ball (@getintheendzone) reported from Fox River Grove, Illinois

    @zoom_us Thanks for the quick response! I didn’t realize that there was a larger outage til I read after messaging you. Appreciate the Zoom team doing what they can to fix this quickly! In a time where we have to be socially distancing, platforms like Zoom have helped us stay connected.

  • itsaaronngan Aaron Ngan (@itsaaronngan) reported from Sydney, State of New South Wales

    @JoshuaLisec @zoom_us Down here in Sydney apparently

  • CLAREFINCH clare finch (@CLAREFINCH) reported from Dorridge, England

    @zoom_us is there a problem zoom? We can’t sign in atm?

  • rabbi_oceans Okemini Otum (@rabbi_oceans) reported from Lagos, Lagos State

    @zoom_us having the same issue...

  • teasandsweets B L M (@teasandsweets) reported from Los Angeles, California

    @zoom_us please help. Is there a way to set up recurring meetings on my daughter’s iPad without an invite from the meeting host (her teacher)? So she can just click the link and not bug me? #virtuallearning

  • actorleebright Lee Bright (@actorleebright) reported from Chesham Bois, England

    @zoom_us are you having tech problems at the moment? Trying to login and getting constant error pages

  • EjaculatingPen Brother Sharif (@EjaculatingPen) reported from Warner Robins, Georgia

    @zoom_us you responded to my public complaint and asked me to DM you for help. I guess that was just for show.

  • REagentOttawa Teresa Whitmore (@REagentOttawa) reported from Ottawa, Ontario

    Want the worst service ever??? Try to get @zoom_us to answer your emails with anything but a predetermined response. 6 weeks of this horrible service!!!!!!

  • DarrinPalmer Darrin Palmer (@DarrinPalmer) reported from Phoenix, Arizona

    @PaolaBoivin @zoom_us Ugghhhh, Super annoying! I just give a thumbs down every time now.

  • actorleebright Lee Bright (@actorleebright) reported from Chesham Bois, England

    @zoom_us is there an outage ? Just getting error messages - my job is a private teacher and now I have to cancel my lessons and I pay you. What’s happening? #zoomout #zoom #problemsagain

  • AAG_HAIR 𝘼𝙡𝙡 𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝙣 𝙂𝙞𝙧𝙡 𝙃𝙖𝙞𝙧 (@AAG_HAIR) reported from Atlanta, Georgia

    @GwinnettSchools My child has developed an extreme case of anxiety due to this @zoom_us session not working properly. Please have the teacher to communicate to the students that there is no punishment for not being able to access a class due to technical issues.

  • tradgett Chris Tradgett (@tradgett) reported from Winsford, England

    @zoom_us can I get help please? Your online bot is useless!

  • adelitapm atiledA (@adelitapm) reported from Rio Claro, São Paulo

    @zoom_us what exactly is error 3.201?

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