Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Karri Saarinen
(@karrisaarinen) reported
Anyone has the issue and found a fix to where @zoom_us screensharing freezes after 5-10mins? Restarting the screen sharing doesn't work either.
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afcl6
(@afcl6) reported
@zoom_us Have there been any issues with the Surface and Zoom. The camera works fine in other apps but not in Zoom.
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🍁
(@AutumnAfar) reported
@zoom_us should maybe look at having the ‘raised hand’ time out after a while… everyone forgets to put them down lol
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Jack_barker
(@TheBarkerBot) reported
@metraux_julia @zoom_us Why is it up to zoom to make a service that costs them money free to use. It is the fault of your business for not making adequate allowances to enable you to work sufficiently.
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Samantha Tall
(@SamanthaTall) reported
@zoom_us @eli_usss Yeah @zoom_us it’s happened to me too and several of my peers. Perhaps it’s a glitch? But it’s very scary to not know that the mic will randomly turn on
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Marcos Ortiz
(@marcosluis2186) reported
@karrisaarinen @zoom_us There is a very good solution to that problem: Chat with @ryanbonnici
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Dr Annie Southern
(@dranniesouthern) reported
@metraux_julia @zoom_us I lip read about 50% of the spoken word due to auditory processing differences. Masks have made it hard to understand folks. Captions also help me on Zoom. Just attended a conference online with no captioning. Was exhausting.
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Cole Klubek
(@CoachKlubek) reported
from
Laramie, Wyoming
It was bound to happen eventually, @zoom_us dropped in the middle of me teaching. Had a good run, 20+ weeks with no issues. Let’s start the counter over again 👍🏻
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ben
(@evrimu) reported
@zoom_us is not working with @virginmedia broadband in London! My children have to login to zoom for online lessons. It is ridiculous!
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Paul Harvey
(@coachfoxy21) reported
@metraux_julia @zoom_us @NAD1880 Please follow this up to address our latest problem with Zoom on a closed closed issue (lets produce a new ADA lawsuit if you guys can do that)
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Barbara Bond-Actor and Voice Talent
(@BarbBondVO) reported
Alright, I've a perplexing issue in #Zoom. Two of us were testing a background. Mine was all black, like the original image (logo on black background). Hers had just the logo in the center, and grey bars on either side. Anyone know why the cropping? @zoom_us, any insight?
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Realitiaholic
(@KaysarMrs) reported
@ShelbyTalcott @zoom_us needs to fix this. Too many instances
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Ana Milana 📚💻🙋🏻♀️
(@ana_milana_) reported
@evrimu @zoom_us @virginmedia I’m having a very similar issue. Some websites work but others don’t and for the irony of that, the virgin media website doesn’t work either. I’m in north London. Virgin, any updates on that? When will this be solved? #virginbroadbanddown
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MALIBU
(@_ubilaM) reported
@zoom_us Hello. I can't find the option to "highlight" meeting participants in the new Zoom update. can you help me?
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Amy Gaerlan
(@amygaerlan) reported
@zoom_us Is there a fix my reoccurring meetings vanishing off of my meeting list? They’re booked until June, links all work, but they’re not organized on the website anymore. Super annoying since I didn’t save them to my Calendar.
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