Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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adiangga
(@ad1angga) reported
@zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me
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Ómid M.
(@moids) reported
@pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.
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usableknowledge
(@usableknowledge) reported
@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
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Robert Clark
(@bostonbobby617) reported
Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked
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Jeremy Angoff
(@MyTakeOnIt) reported
@zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?
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Dmitry Gorbatov
(@dmitry_gorbatov) reported
Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?
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Jon Smith
(@theipodteacher) reported
For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.
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Robert
(@roboticdinosaur) reported
@zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)
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Bronwen
(@Bronwen6720) reported
@zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.
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Marilee Zafaripour🏳️🌈
(@marileezafari) reported
My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?
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Tim Gray
(@timgray101) reported
@zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.
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bluejay | 🧢🌸🧧🔔✈️👨✈️ | 让中国远离香港
(@vroomjay) reported
@zoom_us is zoom down? im still on the connecting page for over a minute.
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Antigone Cox
(@tiggermusic112) reported
Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.
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Mara Hernandez
(@maraihdez) reported
@zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???
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./scott📊
(@scott_peterson4) reported
@zoom_us it's zoom! I know I deleted the zoom cask and installed the zoomus cask but that must've been on my other machine. Let me do that on this machine as well and see if it resolves the issue.
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