Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • runaislam Runa Islam (@runaislam) reported from Newton, Massachusetts

    Now that I am managing 3* sets of @zoom_us interactions, my exposure to Zoom bugs has tripled. Today's weirdness: meeting passcode didn't allow me into meeting on device A, but did allow me in problem-free on device B. Is this a known issue? *Me plus 2 kids

  • AlyMcKechnie Alyson Vale (@AlyMcKechnie) reported from Glenrothes, Scotland

    @zoom_us please help 2nd request I need to get the recording of my father memorial from Zoom I asked already and sent DM but no further details please help! So important to me!

  • EllermanLindsay Lindsay Ellerman (@EllermanLindsay) reported from Hainesville, Illinois

    @PearDeck @MsLambertMath I couldn't get in. I was having trouble with @zoom_us.

  • FBieri enhaNCed Education (@FBieri) reported from Pelham Centre, Ontario

    @mrpottz Yes in my happy dreams... then I wake up to the nightmare that is #MSTeams and there are no @msteamstips to fix it. I miss the ease of breakout groups in @zoom_us but can’t use it as I have students in 🇨🇳 who cannot access it.

  • Karenski3 Karen Trofimova (@Karenski3) reported from Coatbridge, Scotland

    @zoom_us Yeh no that's not the problem. The problem is with October.

  • jgibbard Jeff Gibbard 😎 (@jgibbard) reported from Philadelphia, Pennsylvania

    @zoom_us I figured it out. I couldn't even get to the point where I'd get a ticket number. I was locked out of my account. You all need to fix your intake process.

  • domm domm (🚀 Sept 2nd) (@domm) reported from Palo Alto, California

    @daige @fast Apparently we need @zoom_us to support UTF-8 to fix this

  • solaxstacks Yoruba Diva (@solaxstacks) reported from Maplewood, New Jersey

    I find it so rude when my professors share their screen on Zoom and it takes up my whole screen like no. @zoom_us you need to fix that.

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @zoom_us Really not a hope I raised the issue of the 2 factor error 5 months ago.. Randomly receive emails .. Which require you to answer in a space that cannot be accessed.. Ranted to no avail cancelling membership you are a **** company

  • Voxyldy 사랑이 죽을 때까지 널 사랑할 거야.⁷ 🍯🌙🐳 (@Voxyldy) reported from Atlanta, Georgia

    @msjenniferbarry What is pivoting? Is that for teachers only or some thing parents can do when @zoom_us is down?? 🤔

  • mdoconnell16 Maureen OConnell (@mdoconnell16) reported from Ipswich, Massachusetts

    @TeacherWestside @zoom_us Zoom wrote and said no. But agree it would be a huge help. 🌸

  • Dydek Darek Danielewski (@Dydek) reported from Hoffman Estates, Illinois

    Why doesn’t @zoom_us think I might want to take the volume down to zero sometimes, in a public webinar? #Fail

  • GabrielaDow Gaby Dow (@GabrielaDow) reported from San Diego, California

    @grubreport .@zoom_us must have digital keystroke transcripts to sort these issues out, right? Someone kicked off the Spanish teacher in my son’s @PowayUnified HS class & it was so sad; she reached out to my boy+ other students asking what was happening while she was trying to get back on...

  • LafekFekete Sharon Fekete (@LafekFekete) reported from Largo, Florida

    Anyone else having problems with @zoom_us recordings today? #zoom

  • DarrinPalmer Darrin Palmer (@DarrinPalmer) reported from Phoenix, Arizona

    @PaolaBoivin @zoom_us Ugghhhh, Super annoying! I just give a thumbs down every time now.

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