Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Runa Islam
(@runaislam) reported
from
Newton, Massachusetts
Now that I am managing 3* sets of @zoom_us interactions, my exposure to Zoom bugs has tripled. Today's weirdness: meeting passcode didn't allow me into meeting on device A, but did allow me in problem-free on device B. Is this a known issue? *Me plus 2 kids
-
Alyson Vale
(@AlyMcKechnie) reported
from
Glenrothes, Scotland
@zoom_us please help 2nd request I need to get the recording of my father memorial from Zoom I asked already and sent DM but no further details please help! So important to me!
-
Lindsay Ellerman
(@EllermanLindsay) reported
from
Hainesville, Illinois
@PearDeck @MsLambertMath I couldn't get in. I was having trouble with @zoom_us.
-
enhaNCed Education
(@FBieri) reported
from
Pelham Centre, Ontario
@mrpottz Yes in my happy dreams... then I wake up to the nightmare that is #MSTeams and there are no @msteamstips to fix it. I miss the ease of breakout groups in @zoom_us but can’t use it as I have students in 🇨🇳 who cannot access it.
-
Karen Trofimova
(@Karenski3) reported
from
Coatbridge, Scotland
@zoom_us Yeh no that's not the problem. The problem is with October.
-
Jeff Gibbard 😎
(@jgibbard) reported
from
Philadelphia, Pennsylvania
@zoom_us I figured it out. I couldn't even get to the point where I'd get a ticket number. I was locked out of my account. You all need to fix your intake process.
-
domm (🚀 Sept 2nd)
(@domm) reported
from
Palo Alto, California
@daige @fast Apparently we need @zoom_us to support UTF-8 to fix this
-
Yoruba Diva
(@solaxstacks) reported
from
Maplewood, New Jersey
I find it so rude when my professors share their screen on Zoom and it takes up my whole screen like no. @zoom_us you need to fix that.
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@zoom_us Really not a hope I raised the issue of the 2 factor error 5 months ago.. Randomly receive emails .. Which require you to answer in a space that cannot be accessed.. Ranted to no avail cancelling membership you are a **** company
-
사랑이 죽을 때까지 널 사랑할 거야.⁷ 🍯🌙🐳
(@Voxyldy) reported
from
Atlanta, Georgia
@msjenniferbarry What is pivoting? Is that for teachers only or some thing parents can do when @zoom_us is down?? 🤔
-
Maureen OConnell
(@mdoconnell16) reported
from
Ipswich, Massachusetts
@TeacherWestside @zoom_us Zoom wrote and said no. But agree it would be a huge help. 🌸
-
Darek Danielewski
(@Dydek) reported
from
Hoffman Estates, Illinois
Why doesn’t @zoom_us think I might want to take the volume down to zero sometimes, in a public webinar? #Fail
-
Gaby Dow
(@GabrielaDow) reported
from
San Diego, California
@grubreport .@zoom_us must have digital keystroke transcripts to sort these issues out, right? Someone kicked off the Spanish teacher in my son’s @PowayUnified HS class & it was so sad; she reached out to my boy+ other students asking what was happening while she was trying to get back on...
-
Sharon Fekete
(@LafekFekete) reported
from
Largo, Florida
Anyone else having problems with @zoom_us recordings today? #zoom
-
Darrin Palmer
(@DarrinPalmer) reported
from
Phoenix, Arizona
@PaolaBoivin @zoom_us Ugghhhh, Super annoying! I just give a thumbs down every time now.