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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • SalesLeaderTodd
    Keynote Speaker Todd Cohen, CSP (@SalesLeaderTodd) reported from Philadelphia, Pennsylvania

    I have Spent approximately four hours over the last two days trying to figure out all the changes @zoom_us has made which is making doing my business much more difficult. Time to find a new service. They have gotten #complacent and #CustomerService is lacking.

  • thisislucy
    Lucy Jones (@thisislucy) reported from Wandsworth, England

    Is anyone amazing on @zoom_us stuff and able to help me... PLEASE! 🙏😿

  • gpgyanp
    ज्ञान प्रकाश श्रीवास्तव (@gpgyanp) reported from Jamshedpur, Jharkhand

    @zoom_us my internet connectivity is fairly good. Still only with zoom desktop app in my laptop, I am facing an error "Your internet connection is unstable". Can you please help?

  • enablinguk
    Steve Gorton (@enablinguk) reported from Copmanthorpe, England

    @VictoriaNextUp @zoom_us It can be spoken if the loudspeaker icon visible? Could still be an issue though

  • GameChangerSean
    Sean Sheppard (@GameChangerSean) reported from Los Angeles, California

    @zoom_us we have been reaching out to you for months to have you fix the pre-arranged breakout room feature that has never worked. We are paying you for a service package & are not receiving all the package features. Can we speak to a live human? Does customer service matter?

  • MpofuMpho
    Mpho Eland (@MpofuMpho) reported from Wednesfield, England

    @AppleSupport my AirPods Pro are giving me a problem with @zoom_us the mic is not working. I think it’s zoom because they work properly on FaceTime and other calls

  • GreenKerene
    GreenKerene (@GreenKerene) reported from Washington, D.C., Washington, D.C.

    @zoom_us your customer service is trash. How disrespectful that I can only call if I’m a pro account holder. I need help

  • curphey
    Mark Curphey (@curphey) reported from Tamalpais Valley, California

    @zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.

  • bs96_rathore
    Bhupendra Singh Rathore (@bs96_rathore) reported from Nagda, Madhya Pradesh

    @zoom_us I'm facing Error 104103 From last 15 days I tried Everything a Available online but can't solve this issue. I need to join with browser everytime; where nor I can record calls nor I can live stream. Please help!!

  • one_by_two
    Atul Khatri (@one_by_two) reported from Mumbai Suburban, Maharashtra

    Help required - ever since upgraded Zoom yesterday my Zoom App not working. My laptop OS is Windows 10 pro and Zoom Version is 5.3.1(52879.0927) Help! @zoom_us

  • mike_bowler
    Mike Bowler (@mike_bowler) reported from Kelowna, British Columbia

    @tweetaleem @zoom_us “Law of Two Feet” already had problems and has been replaced in many open spaces with “Law of Mobility”. That alternate works just as well in a remote environment IMO.

  • mike_cecchini
    Michael J. Cecchini (@mike_cecchini) reported from Buffalo, New York

    @thehill Can someone in the @USSenate contact @zoom_us to help them out!

  • NWCAVE
    NWCAVE (@NWCAVE) reported from Vancouver, Washington

    Hey @zoom_us we have a board meeting but having issues logging on...is #zoom down?

  • kaity_haley
    Kaity Haley (@kaity_haley) reported from Princeton Junction, New Jersey

    NEED HELP...how can I set up a webinar that students from two schools (2000+) can all watch. Apparently we do not have a @zoom_us account to support this and @GoogleForEdu now charges when it was free last year..have an entire wellness day planned and need the tech to support it

  • MichaelRippe
    Michael Rippe (@MichaelRippe) reported from Los Angeles, California

    Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button.

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