Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Hypatia
(@Amusedrice) reported
@Independent @zoom_us' new problem is censorship and placing morally/ethically challenged people on their board like..@t_tenglish.
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AnneBarschall
(@AnneBarschall) reported
@zoom_us I've been having trouble with Zoom under Big Sur. I just deleted it and tried to download the latest version. The operating system won't let me open the download.
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Uğur Kara
(@triiuak) reported
Do you know anybody information #zoom mirror effect issue? When we are during meeting, I changed mirror effect in video settings but participants seeing same video!!! @zoom_us
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Pratigya Esther Ram
(@pratigyaesther) reported
In another first this year, I am now attending a funeral service on @zoom_us
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Michael Wayne
(@Michael16195263) reported
@newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!
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Amba
(@Ambasutherland) reported
@zoom_us anyone else can’t get zoom support to help them? I can’t believe my first tweet has to be to ask for something I pay for! @ericyuan Help! I know this year is hard but CS is failing.
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Davis Wallacè
(@DWall52) reported
It wouldn’t be a 2020 Christmas without @zoom_us “issues”
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Bossgod
(@imBossgod) reported
@zoom_us I have contacted that department, submitted 3 tickets already and the issue has not still been resolved yet... I keep getting an automated reply that my ticket has been filled and nothing more...
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Josh Parkin
(@joshparkinnyc) reported
@zoom_us Wow @zoom_us! Your response was absolutely tone deaf. Your reporting process is the problem. When you report and get the report via email, the follow up form is absolutely impossible to complete.
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Kellz
(@damizzez54) reported
@zoom_us Why are you so damn expensive? Why are you being greedy while there is a pandemic? Noone has the money to afford your service! Why do you tease us with teaching excellence and pull the ball away because of money? Our kids, the future deserve better, do better!-Teachers
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Artie
(@coffeegeekguy) reported
@zoom_us Yup. I tried each of them but none work. No problem with speakers but none of the mics work. I tried the built-in mic, an external webcam with mic, a Steinhauser headset and a generic USB headset. None worked. Can't figure out what's blocking the mic. Dell laptop is new.
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Casey
(@dahntahnn_n_at) reported
It’s time we talk about how inconsistent @dunkindonuts coffee is anymore. You can order the same thing each day of the week and It taste different every time. Y’all gotta have a @zoom_us and discuss how we’re going to unite and correct this issue.
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Masaki Hara
(@qnighy) reported
@zoom_us Recently Zoom on Android started to always use the device's speaker regardless of whether there's an earphone. It even affects other apps' sounds when Zoom is running! How can I fix this?
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Artie
(@coffeegeekguy) reported
@zoom_us Your app cannot see my new Dell's mic. Dell diagnostics show the mic works fine -- just not with Zoom. How do I fix that?
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Rick Heitmeyer
(@rheitmeyer) reported
@CBSNews was comparing the different @zoom_us type programs this morning and mentioned that @Apple has its own service. What am I not realizing?
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