Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • nsbertoni Nicola Bertoni Dedmon (@nsbertoni) reported

    @zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼

  • anirudhpillai17 Pillai Anirudh Anil (@anirudhpillai17) reported

    @zoom_us "chat not responding"--- Please solve this error ...

  • PhysEdApps Matthew Bassett (@PhysEdApps) reported

    My Ss teacher can only see @zoom_us names when his cursor is on the screen. My names stay on the screen at all times. Does anyone know where the setting is to change/fix this? #physed #pegeeks

  • inakapooh pu- (@inakapooh) reported

    @zoom_us I'm in trouble. After upgrading the version, zoom disappeared. Cannot be reinstalled.

  • monkeybottle Amanda Jones (@monkeybottle) reported

    @Hessteacherest @GoSunDevils @zoom_us Yep, this is a huge problem. Zoom, please help!

  • Donjeur David McDermott (@Donjeur) reported

    @zoom_us Well the problem is no one is helping I’m just being passed around. Yelena has not replied to me, the chat is still open. This has taken over an hour and no one has yet acknowledged my problem

  • BlogOfTheirOwn A Blog of Their Own (@BlogOfTheirOwn) reported

    @nsbertoni @zoom_us Yes---it's wreaking havoc on our new semester. This is a major problem.

  • DrJessicaNJones Jessica N. Jones, Ph.D. (@DrJessicaNJones) reported

    @zoom_us i see that there was an issue related to the use of web hooks and that is has been resolved. Do you know of any issue with API calls. Code that worked fine yesterday now gets an invalid_request response

  • DEANCASLORE “ (@DEANCASLORE) reported

    @zoom_us can you help me skip my chemistry class tomorrow thank you

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported

    @afit @zoom_us I understand some of the tech, security and privacy issues but it has been a surprise how many poor rip off apps they allow in the store.

  • Alvaro_Wolf_ ♉ Álvaro Wolf ツ (@Alvaro_Wolf_) reported

    The page is down. I have not been able to download it since the last update. @zoom_us solve please!

  • charlesantdavid Karl Walsh (@charlesantdavid) reported

    @zoom_us I had Zoom installed on my laptop. It deleted off my laptop. I tried to reinstall and it's reporting a 100002 error. Can someone please contact us.

  • Donjeur David McDermott (@Donjeur) reported

    @zoom_us I was passed around Ian, Christian L and then Edgar. He then disconnected and left me back with the bot. Can someone please help?

  • jennesayqua JennTorres (@jennesayqua) reported

    @zoom_us help, new update doesn’t allow me to connect to my iPad or iPhone (w/a wire or Bluetooth). Using Mac and iPad with latest software update.

  • Suzie_Neuwirth Suzie Neuwirth (@Suzie_Neuwirth) reported

    @zoom_us why am I unable to use the Zoom webinar product when I've paid for it up to 12 Feb? And I'm not able to use the web support function as I'm being told I'm a basic account customer even though I'm not. V poor service - can someone please get back to me asap #zoomproblems

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