Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Fizzbw Niki 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Fizzbw) reported

    @AshleeMBoyer @zoom_us Sorry it’s 2.30 am here and I’m being an insomniac 😬 I really don’t want you to got out any trouble, now I know we have to switch it on I’ll figure it out I’m sure xxx

  • gibran1218 Reyal- (@gibran1218) reported

    @zoom_us Everybody look down and mute yourself... (yea pickles on the sandwich is fine) 😤

  • margarinemargie Margie (@margarinemargie) reported

    @AshleeMBoyer @zoom_us I try to ask out loud or in the chat that the host turn the captions on at the beginning of meetings to help with awareness. I really don't get why they can't be turned on automatically.

  • integratingtech Kathryn Arnold (@integratingtech) reported

    @zoom_us I can only see you from the nose down.

  • karbassi Ali (@karbassi) reported

    Why is it so hard to add a discount code to a zoom account? Seriously, I've been trying for 2 weeks now. @zoom_us support just passes me around to people that never get back to me. I just want to add a @TechSoup discount code to our NFP's zoom account. plz send help :(

  • therevsteve Stephen M Day (@therevsteve) reported

    Is anyone else having a problem with @zoom_us at the moment? When I try to start a meeting it says "meeting ended by host" - except I *am* the host!!

  • jrfrank Jane Franklin (@jrfrank) reported

    @zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them

  • SlowWhiteBronco Mustafa (@SlowWhiteBronco) reported

    @zoom_us can you please adjust ur camera system so people don’t have to see their own face while on zoom bc my wife is breaking her face down in a very unhealthy way. #destructive

  • santoshC4D santosh (@santoshC4D) reported

    Recently unable to use zoom aap on pc. I reinstall the aap then also it is not working. Please suggest what to do @zoom_us

  • AshleeMBoyer Ashlee Boyer 🦻 (@AshleeMBoyer) reported

    @Fizzbw @zoom_us Ok next steps! 1. Go to profile settings in a browser 2. Scroll down "Closed captioning" section 3. Switch the toggle to on 4. Check the "Enable live transcription service" option that appears below the toggle 5. Switch the "Save Captions" option to on just below that

  • henhousepress Brownie (@henhousepress) reported

    @AshleeMBoyer @soundadvice_pro @zoom_us You can open another window with Web Captioner and it will caption the meeting on its own page. You can open it ans put it beside the zoom screen or under it. Does that help?

  • Londoner_Tony Tony McMahon (@Londoner_Tony) reported

    Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom

  • MrsAlderaan MrsAlderaan (@MrsAlderaan) reported

    Okay, folks. #AmEditing today, and the plot of my #novel needs your help. When on a @zoom_us call, if you are a participant and not the host, can you block an individual from sending you messages? #WritingCommunity

  • either_is_fine Camille Bianca (@either_is_fine) reported

    The fixes on YT aren't working!!! 😭😭😭😭😭😭 @zoom_us help???

  • Sunal14 Sunal Mody (Sunny) (@Sunal14) reported

    @zoom_us Dear Zoom team, I want to make suggestion regarding an issue while transferring control to others, they are not able to type { } braces but zoom shows [ ] brackets instead of { } braces.... Please clear the bug.... Thanking You

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