Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Robyn Murphy
(@mrsmediamom) reported
from
Owings Mills, Maryland
@zoom_us @craigmwood Same. Ticket sent twice. Priority high. No replies. Please help #5616539
-
Terry Hugo
(@terry_hugo) reported
from
Indianapolis, Indiana
With everyone using @zoom_us so much, I’m surprised that it isn’t trending here yet that the platform is down. #Zoomdown
-
IAmPete
(@PIniomor) reported
from
Abuja, Federal Capital Territory
@zoom_us is down!
-
Turnstile Tours
(@TurnstileTours) reported
from
Brooklyn, New York
@zoom_us @otter_ai After Zoom updates this weekend, live otter captioning streaming is no longer visible on user interface. Tried resetting but still no otter captions visible for users. Please help! This is important for accessibility.
-
MensNakedYogaLondon
(@mensnakedyoga) reported
from
London, England
Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.
-
Scott Menor
(@smenor) reported
from
Gilbert, Arizona
There are many more pressing issues to resolve as a civilization but we really needs to just establish that meetings should be scheduled for their actual start times - especially when they’re are @zoom_us meetings.
-
Holistic Ballet
(@holisticballet) reported
from
Poplar, England
@zoom_us I lost a lot of money today because of the zoom break down on my busiest day of the week. Very frustrating and disappointing and I may look for alternative platforms.
-
Alex Medlock
(@AlexMedlock1) reported
from
Mishutkino, Moscow Oblast
What’s the problem @zoom_us This is no time to hide.
-
jeffzurel
(@jeffzurel) reported
from
Edenburg, Gauteng
Hi, @zoom_us Using MacBook Pro today I could not see other (6) participants. Until today had no probs with your “Pro” version. Please help. Thanks!
-
@shellykramer
(@ShellyKramer) reported
from
Kansas City, Kansas
@stevemann @zoom_us @KeybaseIO @SkypeBusiness Definitely attributable to a lack of a security first dev mindset. Not a new issue, but freemium users aren’t paying that much attention.
-
David Robertson
(@CincySoccer2307) reported
from
Mason, Ohio
Oh my.... @zoom_us is down 😳
-
Taz ( paul marlow)
(@magictaz) reported
from
Leyland, England
@zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it
-
Ruby Fremon
(@IAMRUBY) reported
from
Redondo Beach, California
To be specific... Myself and my clients are having issues connecting sound. Under preferences, it will show where the sound is meant to come from, but no sound. And, clients are getting booted off calls. @zoom_us help! I have a Pro account and am a LONGTIME client.
-
Danyelle Tavares
(@dany_tavares) reported
from
São Paulo, São Paulo
@zoom_us Help us! From Brazil!!
-
Sandeep Vaswani
(@sand_vaswani) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us Facing terrible issues in Zoom conference Sessions today. Not able to hear anyone. This is creating a devasting effect on my workshop participants. Can this be fixed asap.