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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Obdach, Styria 1
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • kevtraynor
    kevtraynor (@kevtraynor) reported

    @MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted

  • jsgjames
    JustAGuy, BSMus, MM, ABD (@jsgjames) reported

    <sigh> the Dummy Output issue returned for @kubuntu as well. What's maddening is that the audio worked for over two hours. Then I installed @zoom_us and the 1st time I ran it, it killed the audio. Even a timesink restore did not help. ****.

  • chriswinfield
    Chris Winfield (@chriswinfield) reported

    @zoom_us I have been on hold with Sales for over 35 minutes (and I filled out the form on your website yesterday and never heard back). Is there an easier way to do this? Please help...

  • joyredmond
    contenta at home (@joyredmond) reported from Ballynapierce Bridge, Leinster

    @MMaryMcKenna @zoom_us Sorry I don’t have his number but He was only promising help with zoom on LinkedIn today

  • enchantedlover8
    Puddy (@enchantedlover8) reported

    This snow storm better make my wifi slow for online school tomorrow. NOT power outages, just slow wifi. Dear Ms. Teacher, My internet is not working properly. I don’t think I can do my school work today. AND NO ZOOM CALLS. I HATE ZOOM. Sorry @zoom_us

  • MMaryMcKenna
    Mary McKenna (@MMaryMcKenna) reported

    Does anyone in my network know if it’s possible to get help from a real person at @zoom_us or is all their help provided only by chatbots - we are stuck re the presentation format of an event recording we have already made - pretty please someone 🙏🙏🙏

  • sheepyshu
    Corinne 🐀❤️🐅 (@sheepyshu) reported

    @alexa99 @zoom_us What happened here Alexa blink twice if you need help

  • supersat
    Karl (@supersat) reported

    @georgemporter @zoom_us Yeah but happens when Zoom goes down? 🤔

  • hazimvn
    Haziman (@hazimvn) reported

    @zoom_us is there a way to manually mix someone's audio? my classmate is fking loud and i wanna mix him down to 5% or mute him completely

  • RebelDebutante
    Anna Fields (@RebelDebutante) reported

    @zoom_us And yet I had to restart my Zoom meeting three times today due to persistent sound issues. Weird!

  • ClareMcGee80
    Clare McGee (@ClareMcGee80) reported

    @zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before

  • mattpenndotcom
    Matt Penn (@mattpenndotcom) reported

    @emerywells @zoom_us Heavy zoom user here, cpu utilization pretty low when using on Mac and pc normally. Sounds like may be a corrupt install, or a video driver issue?

  • j_dinkleberg
    Dinkleberg (@j_dinkleberg) reported

    Why cant I mute other people on @zoom_us or why cant I change their volume up or down so I can hear them normally? like for as relied on zoom is right now its so dog **** and would be way better if I COULD MUTE PEOPLE

  • antimabuk
    Gilz (@antimabuk) reported

    hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser's cache and cookies but it doesn't work (even on incognito mode).

  • marxculture
    Mark O'Neill (@marxculture) reported

    @MMaryMcKenna @zoom_us What’s the problem?

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