Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us

  • lareeciaa lala🪴 (@lareeciaa) reported

    @zoom_us can you be down for a week? I need a vacation bro

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @TaisonBell @QuinnyPig @zoom_us Uhm, you were being polite? Your sentiment is spot on but what’s the difference between “excuse me” and “sorry everyone”. Seemed like very normal behaviour unless your co-workers are arseholes or your work culture is really broken. All the best!

  • AutSciPerson AutisticSciencePerson (@AutSciPerson) reported

    Question: Why is there no easy way to put your pronouns in zoom? Everytime you sign into the university zoom again, it resets your name. I feel like this is something zoom could fix easily. .@zoom_us

  • Pacl1wWXIAK5jrf 愛愛 左 처음처럼 明快 果敢 태평가 (@Pacl1wWXIAK5jrf) reported

    2. member should be sacrosanct whether u have @zoom_us with Susan Collins or not How can people trust have confidence in a party💙that doesn’t defend its members whether its successful or not¿¿ This is way beyond campaigning🐘should’ve shut down her primary & if the shoe was

  • Richard71770821 Richard Fleming (@Richard71770821) reported

    @zoom_us @JharnaPariani I have new laptop with same issue, seems to work if I don't use app and go through website

  • taarusauce たーる (@taarusauce) reported

    .@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!? PLEASE FIX IT NOW!!!!

  • taarusauce たーる (@taarusauce) reported

    .@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!!!??? Please Fix it now!!!!

  • cmontong Cathy Montag (@cmontong) reported

    @zoom_us Before we could click a participants name in the chat & it would get the chat cursor ready to type to them. Now when I click their name it just highlights around the whole chat box & I need to click again to type. Can you fix that so we don’t need to click to type?

  • 3dleo Leo R Castillo (@3dleo) reported

    @zoom_us Terrible customer service. Our company is always offered discount pricing but our ZoomRoom is not working. I have 2 ask: are we seeing another terrible future comm provider develop (ala ATT) where we pay for just being connected even if nothing works? #zoomfail

  • thomashageleit thomas hageleit (@thomashageleit) reported

    @zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?

  • BobbyThompson Bobby Thompson (@BobbyThompson) reported

    So I had to stop using the @zoom_us app for windows, due to a bug they have no fix for. So I switched to the @googlechrome version, now that version won't work, and I can't fix it. I literally cannot use #zoom on my computer anymore.

  • mialoira mia (@mialoira) reported

    Oh good, the @zoom_us billing issue continues. Just got charged $1400.

  • bryan_w_t Bryan William (@bryan_w_t) reported

    @zoom_us is breaking down

  • CTag115 Catherine Sontag (@CTag115) reported

    Hey @zoom_us so I’m not allowed to have live customer service support because I don’t pay enough money to deserve that? But if I talk to a sales person about my question and higher plans, I get attitude because I’m just asking a question and not actually ready to buy?

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