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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • KaeJee
    Kartik Gaggar (@KaeJee) reported

    @zoom_us Pathetic customer service to a business customer for 9 months now. The relationship manager Ketaki Goswami didn't think wise to revert back on call/email. Its been 3 weeks.

  • obviouspropaga2
    Obvious Propaganda (@obviouspropaga2) reported

    @GovWhitmer @zoom_us Someone in law enforcement issue an arrest warrant for this tyrant

  • SanDiegoSummit
    PainResearchEducation (@SanDiegoSummit) reported

    @OneBandwagonFan @zoom_us @IdealSeat My issue w/ticketing software is how the reg forms are printed off & sometimes missing registrants. I print them off to keep paper copies & either questions or policies or answers are missing on the printouts. Currently using Squarespace b/c I like their forms. Will reach out.

  • alexander_lex
    Alexander Lex (@alexander_lex) reported

    @zoom_us That doesn't really help – it's still all little windows for participants, chat, video, and menu. What would be useful is to have a single window that contains all of these menus, just like when you're not screen-sharing.

  • BoneLolo
    lolo (@BoneLolo) reported

    @zoom_us I need some customer support error code 1132 doesnt let me join any meetings after reinstalling and uninstalling and doing everything

  • bachyns
    Dr Kathleen Bachynski (@bachyns) reported

    @caredwen @zoom_us Oh no, this is so incredibly upsetting! I'm so sorry this happened. I can't even imagine how awful this feels. I hope this security issue is addressed ASAP so other people don't have to experience this terrible violation. Thinking of you.

  • YMeza44
    yisel meza (@YMeza44) reported

    @ChloeFibonacci @zoom_us Yes to the thumbs down emoji! Right now my 4yr olds use 😮 for no. Lol.

  • jw_lockhart
    Jeff Lockhart (@jw_lockhart) reported

    Tried to fix my @zoom_us install. Broke it worse.

  • RhettMitter
    Rhett Mitter (@RhettMitter) reported

    @AskRobMerrill @PortalFacebook @zoom_us The Zoom app on other Portal devices is mainly touch while the TV would require you to navigate via remote. That's the issue, I'd imagine. I'm sure FB wants it. I'm sure the hardware can handle it. It's more about when/if Zoom will prioritize the dev work needed.

  • TrilceNavarrete
    Trilce Navarrete (@TrilceNavarrete) reported

    @zoom_us idea for next version: please add a clock function to help speakers time their interventions

  • jad_va
    Justin Davenport (@jad_va) reported

    @tvaziri Ran into a bug with @zoom_us using virtual backgrounds with Big Sur. They are working on a fix.

  • Dave_Clare
    David Clare (@Dave_Clare) reported

    @zoom_us you’re support is appalling. I have now spoken to two different people after being disconnected in your online help twice. Been on for half an hour and got nowhere 😡😡

  • Ariyanaaganee
    ari ✨🤷🏽‍♀️ (@Ariyanaaganee) reported

    @zoom_us I need help

  • DeborahKurata
    Deborah Kurata (@DeborahKurata) reported

    Hey @zoom_us , is there a way to mute the entire meeting for a few moments? I know I could turn off my system volume, but that doesn't help if I need to talk to a deliver person or check a voice mail message using the same computer. Any suggestions?

  • BoneLolo
    lolo (@BoneLolo) reported

    @zoom_us check dm the trust and safety team didnt help

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