Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Cotton
(@KarenCotton) reported
@zoom_us My wifi connection is just fine. My husband is working from home right now and is using Microsoft teams and has had zero issues.
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🎙 Mathew Passy 🎙
(@MathewPassy) reported
from
Cherry Hill Mall, New Jersey
@PodcastHelper @zoom_us @brassybroadjen True. I’ve still had minor sync issues. That’s probably connection or processing power glitches. It can happen with any of these platforms.
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Nisu
(@Nisu44) reported
@zoom_us please fix/update your chromebook app. Very buggy and does not work well. I have 2 same chromebooks, no issues on one and other vid goes in and out. Using iPad instead and no issues at all. Not my Wi-Fi. Just google zoom chromebook issues and you’ll see. Need for school
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Brett Hinton
(@hintbw) reported
By the way the @zoom_us plugin for Outlook doesn't handle add meetings to Office 365 group calendars well (at all really, you can't schedule a meeting on a O365 group calendar and have it schedule a Zoom meeting). I get kind of why, but it's still a broken workflow.
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Jeff Ream (The Counseling Geek)
(@CounselingGeek) reported
@zoom_us I'm on a windows device and have great internet speeds (220+dwn/12up) and have issues with zoom saying internet connection is unstable and it taking minutes for it to display a shared screen from another presenter. Any troubleshooting tips?
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Governor Dale Wolf
(@governor_not) reported
I can’t wait to lock yinz down tomorrow over @zoom_us. #NerdKingFlex
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Clarisse Olviga
(@ClarisseOlviga) reported
@zoom_us I have Video filters enabled and set, but when I join a call/meeting, the filters are removed. How do I fix this?
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Alexander McAuliffe
(@AlexBMcauliffe) reported
@rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”
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Marla Rosenthal
(@teachseuss) reported
@zoom_us when I’m in a meeting on my laptop and then screen share my iPad I get kicked out after 5 or so minutes. I can’t seem to find a fix? #teacherissues
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Madeline Waldron, PharmD, BCOP
(@MWaldronPharmD) reported
8. How is it possible that 10 months into @zoom_us video conferencing, none of us can get this mute/unmute thing down?!
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Ryan
(@RyanChadha) reported
Anyone else from India has a real problem making payments to @zoom_us? Tried 3 cards and all have been declined, plus I am only able to communicate via email with a very dumb AI who keeps sending me a payment link #FML
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Prof Robert Rawson
(@robertgrawson) reported
@zoom_us logged me out of my account after using it on my laptop. Now it won't work at all on my desktop and my class was due to start 10 minutes ago. Two requests for a new password have generated nothing. And this 'service' costs money.
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Karen Cotton
(@KarenCotton) reported
@zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t
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🥃 | IG : BattleRapTrap
(@BattleRapTrap) reported
@zoom_us yall have been double charging me for months and now i cancelled the service and still got charged twice THIS WEEK ALONE..cant get yall on the phone..email gets no reply...yall owe me money ASAP
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cl aar
(@claarrr) reported
@zoom_us why can’t you copy from the zoom chat? It’s such a simple feature that would help so much
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