Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Niki 🏴
(@Fizzbw) reported
@AshleeMBoyer @zoom_us Sorry it’s 2.30 am here and I’m being an insomniac 😬 I really don’t want you to got out any trouble, now I know we have to switch it on I’ll figure it out I’m sure xxx
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Reyal-
(@gibran1218) reported
@zoom_us Everybody look down and mute yourself... (yea pickles on the sandwich is fine) 😤
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Margie
(@margarinemargie) reported
@AshleeMBoyer @zoom_us I try to ask out loud or in the chat that the host turn the captions on at the beginning of meetings to help with awareness. I really don't get why they can't be turned on automatically.
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Kathryn Arnold
(@integratingtech) reported
@zoom_us I can only see you from the nose down.
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Ali
(@karbassi) reported
Why is it so hard to add a discount code to a zoom account? Seriously, I've been trying for 2 weeks now. @zoom_us support just passes me around to people that never get back to me. I just want to add a @TechSoup discount code to our NFP's zoom account. plz send help :(
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Stephen M Day
(@therevsteve) reported
Is anyone else having a problem with @zoom_us at the moment? When I try to start a meeting it says "meeting ended by host" - except I *am* the host!!
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Jane Franklin
(@jrfrank) reported
@zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them
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Mustafa
(@SlowWhiteBronco) reported
@zoom_us can you please adjust ur camera system so people don’t have to see their own face while on zoom bc my wife is breaking her face down in a very unhealthy way. #destructive
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santosh
(@santoshC4D) reported
Recently unable to use zoom aap on pc. I reinstall the aap then also it is not working. Please suggest what to do @zoom_us
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Ashlee Boyer 🦻
(@AshleeMBoyer) reported
@Fizzbw @zoom_us Ok next steps! 1. Go to profile settings in a browser 2. Scroll down "Closed captioning" section 3. Switch the toggle to on 4. Check the "Enable live transcription service" option that appears below the toggle 5. Switch the "Save Captions" option to on just below that
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Brownie
(@henhousepress) reported
@AshleeMBoyer @soundadvice_pro @zoom_us You can open another window with Web Captioner and it will caption the meeting on its own page. You can open it ans put it beside the zoom screen or under it. Does that help?
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Tony McMahon
(@Londoner_Tony) reported
Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom
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MrsAlderaan
(@MrsAlderaan) reported
Okay, folks. #AmEditing today, and the plot of my #novel needs your help. When on a @zoom_us call, if you are a participant and not the host, can you block an individual from sending you messages? #WritingCommunity
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Camille Bianca
(@either_is_fine) reported
The fixes on YT aren't working!!! 😭😭😭😭😭😭 @zoom_us help???
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Sunal Mody (Sunny)
(@Sunal14) reported
@zoom_us Dear Zoom team, I want to make suggestion regarding an issue while transferring control to others, they are not able to type { } braces but zoom shows [ ] brackets instead of { } braces.... Please clear the bug.... Thanking You
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