Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Wakefield, England | 1 |
| Washington, D.C., DC | 1 |
| Austin, TX | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Fall River, MA | 1 |
| San Luis Obispo, CA | 1 |
| Armilla, Andalucía | 1 |
| Delhi, NCT | 1 |
| Loja, Provincia de Loja | 1 |
| Crewe, England | 1 |
| Birmingham, England | 1 |
| Fulham, England | 1 |
| Tower Hamlets, England | 1 |
| Hackney, England | 1 |
| Mexico City, CDMX | 1 |
| Las Vegas, NV | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Liverpool, England | 1 |
| Pataskala, OH | 1 |
| Tampa, FL | 1 |
| Oamaru, Otago | 1 |
| Fresno, CA | 1 |
| Lenoir City, TN | 1 |
| Chandigarh, CH | 1 |
| Milton Keynes, England | 1 |
| Earlsfield, England | 1 |
| Bellingham, WA | 1 |
| Kirkwall, Scotland | 1 |
| Stafford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Danyelle Tavares
(@dany_tavares) reported
from
São Paulo, São Paulo
@zoom_us Help us! From Brazil!!
-
Holistic Ballet
(@holisticballet) reported
from
Poplar, England
@zoom_us I lost a lot of money today because of the zoom break down on my busiest day of the week. Very frustrating and disappointing and I may look for alternative platforms.
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David Robertson
(@CincySoccer2307) reported
from
Mason, Ohio
Oh my.... @zoom_us is down 😳
-
➖
(@Pizza_Princess1) reported
from
Santa Fe Springs, California
In March, I purchased a plan from @zoom_us and when I tried logging in for a second time, my plan had disappeared! I tried calling but it said “your plan doesnt support phone call customer service” so I submitted a claim to them via email and never got a response.
-
Mark Shenton
(@ShentonStage) reported
from
Camberwell, England
Incredibly frustrating day, with @zoom_us not working properly. Funny how reliant on technology we’ve become, especially now in lockdown. And how powerless we feel when it fails us! #zoomdown
-
Scott Menor
(@smenor) reported
from
Gilbert, Arizona
There are many more pressing issues to resolve as a civilization but we really needs to just establish that meetings should be scheduled for their actual start times - especially when they’re are @zoom_us meetings.
-
Tamer Özdemir
(@Tamerzd45647996) reported
from
Odunpazarı, Eskişehir
@zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!
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jeffzurel
(@jeffzurel) reported
from
Edenburg, Gauteng
Hi, @zoom_us Using MacBook Pro today I could not see other (6) participants. Until today had no probs with your “Pro” version. Please help. Thanks!
-
Pawan Dhera
(@pawandhera) reported
from
Ulhasnagar, State of Mahārāshtra
@camilaelayda @zoom_us Yes, since noon there was an issue.
-
Mark Smith
(@markrsmith) reported
from
White Horse, New Jersey
@zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.
-
Tamara✨
(@_tsweets) reported
from
Hattiesburg, Mississippi
@_ImKant @jarriusadams @zoom_us Right! One thing my professor did was make the meeting private so you can only access it if the organizer approves. That might help future meetings.
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MikeyD08
(@mdepasquale08) reported
from
Eatontown, New Jersey
Calling all @backstreetboys and fans, I need you help..June 1st is my one year anniversary and my plans got ruined because of quarantine...if I could get any of the @backstreetboys to @zoom_us with her I would gane extra credit points with my amazing girlfriend #backstreetboys
-
Ruby Fremon
(@IAMRUBY) reported
from
Redondo Beach, California
To be specific... Myself and my clients are having issues connecting sound. Under preferences, it will show where the sound is meant to come from, but no sound. And, clients are getting booted off calls. @zoom_us help! I have a Pro account and am a LONGTIME client.
-
Kevin Nolan
(@kevinjohnnolan) reported
from
Stone, England
@zoom_us What is going on - Family events being cancelled and it is bad enough without zoom going down after paying for a licence #useless
-
Taz ( paul marlow)
(@magictaz) reported
from
Leyland, England
@zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it
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