Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • sydney_academie 🎉🎉Mistress Sydney Feminisation School🎉🎉 (@sydney_academie) reported

    @emmajrogerson @zoom_us I was facing same problem until legithackzone on Instagram recovered my hacked account in 30 minutes, he’s trusted and reliable

  • Teaizfantastic Scientist 💚 (@Teaizfantastic) reported

    @zoom_us Others: I am sorry I don't know the answer sir Me : I can't hear you sir internet error let me rejoin

  • RobertaLavin Roberta Lavin, PhD, FNP-BC, FAAN☢️🌪️💧🌊🔥☣️ (@RobertaLavin) reported

    I have come to detest the @zoom_us webinar format. I would rather not attend events than attend in that format. It is impersonal and shuts down all interaction.

  • Londoner_Tony Tony McMahon (@Londoner_Tony) reported

    Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom

  • besswww bess williamson (@besswww) reported

    @cmbaileyatx @metraux_julia @zoom_us I think that's the issue though - Zoom's video compression makes it so consistent and clear, but that same compression might be what is causing headaches and hearing aid issues? I haven't seen research on this (and admittedly, have not deeply looked either) so not sure.

  • MbLoPo19 Marybeth E. LoPorto (@MbLoPo19) reported

    @zoom_us are there any access issues this morning? I can’t seem to connect. I am NYCDOE. Thx

  • ordorinarygal_ acaaa (@ordorinarygal_) reported

    @zoom_us there is some problems in zoom, my cam always on. but somehow, people cant see me. because of you, my lecturer scold me😌 please fix it!

  • gigtripper86 Rebecca Haslam (@gigtripper86) reported

    Hey @zoom_us I can't seem to find or load up my video enhancements section of my settings, help please..

  • JamesCraigmyle James Craigmyle (@JamesCraigmyle) reported

    @alk2001 @Skype @zoom_us It’s not when they are young that they show the issues from jumping and acting out of control. It’s when they get older and they can’t get around

  • AshleeMBoyer Ashlee Boyer 🦻 (@AshleeMBoyer) reported

    @Fizzbw @zoom_us Ok next steps! 1. Go to profile settings in a browser 2. Scroll down "Closed captioning" section 3. Switch the toggle to on 4. Check the "Enable live transcription service" option that appears below the toggle 5. Switch the "Save Captions" option to on just below that

  • Alex_n_wndrlnd 𝔸𝕝𝕖𝕩 𝔹𝕠𝕤𝕗𝕚𝕖𝕝𝕕 (𝕃𝕒𝕣𝕤𝕠𝕟) ❤️ (@Alex_n_wndrlnd) reported

    @zoom_us T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- No, it isn’t *puts it down thinking I won’t notice* OR T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- Oh, that was from before.

  • SimonNott Simon Nott (@SimonNott) reported

    @JasonGroves1 @BBCWorldatOne This Pandemic really has been a boon for learned pessimists satisfying an urge to deflate the nation with a worst case scenario. The mere sight of one staring down a computer screen will be the lasting image of 20/21. @zoom_us - you have a lot to answer for!

  • marythought Mary Dickson (@marythought) reported

    @AshleeMBoyer @zoom_us That means my church must pay for this service, in addition to rent to a building we can't use, so that's money going to Zoom corporation instead of direct community support.

  • SlowWhiteBronco Mustafa (@SlowWhiteBronco) reported

    @zoom_us can you please adjust ur camera system so people don’t have to see their own face while on zoom bc my wife is breaking her face down in a very unhealthy way. #destructive

  • jesy_not_nelson Jess 💎 (@jesy_not_nelson) reported

    can @zoom_us give us a break for one day and just break down?

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