Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • hsternshein Heather Sternshein (@hsternshein) reported from Durham, North Carolina

    @zoom_us The people demand a button down shirt filter!👚 👕 👔

  • actorleebright Lee Bright (@actorleebright) reported from Chesham Bois, England

    @zoom_us are you having tech problems at the moment? Trying to login and getting constant error pages

  • rabbi_oceans Okemini Otum (@rabbi_oceans) reported from Lagos, Lagos State

    @zoom_us having the same issue...

  • MelooChingo_ Melo (@MelooChingo_) reported from South Gate, California

    Anyone else having weird issues with @zoom_us today ?

  • EjaculatingPen Brother Sharif (@EjaculatingPen) reported from Warner Robins, Georgia

    @zoom_us you responded to my public complaint and asked me to DM you for help. I guess that was just for show.

  • AnnaKateJay Anna Jay (@AnnaKateJay) reported from Newquay, England

    Anyone else having major problems with their @zoom_us account? I have been kicked out of my paid account, can't get back in and can't access a direct helpline. #frustrations #zoom #help !

  • annbasel Annette Udall (@annbasel) reported from Cowra, State of New South Wales

    @zoom_us waiting for help from mid May! an issue with @Google was solved in less than 1 hour with conference call from New York. Thank you @Google

  • vallarta_advent Vallarta Adventures (@vallarta_advent) reported from Puerto Vallarta, Estado de Jalisco

    @zoom_us @tomandshell Perhaps you can add another feature, pay back what you've promised months ago, very dissapointing service from your company

  • SaraKimbell Sara Kimbell (@SaraKimbell) reported from Manhattan, New York

    @zoom_us How can I get technical support for non-business account? And everything I’ve read on my issue hasn’t helped resolve my problem.

  • actorleebright Lee Bright (@actorleebright) reported from Chesham Bois, England

    @zoom_us is there an outage ? Just getting error messages - my job is a private teacher and now I have to cancel my lessons and I pay you. What’s happening? #zoomout #zoom #problemsagain

  • courtneyreyers courtney (@courtneyreyers) reported from Washington, D.C., District of Columbia

    I just noticed @zoom_us has a slow down feature!!! Will this make me a better presenter or nah

  • SaraKimbell Sara Kimbell (@SaraKimbell) reported from Queens, New York

    @zoom_us Thank you! I have sent several DM‘s and no response. This is becoming a time sensitive issue can someone please respond?

  • SacTownBarnbaum Mike Barnbaum ✊🏿✊🏾✊🏼 (@SacTownBarnbaum) reported from Sacramento, California

    Does anybody out there use @zoom_us on their iPad? I’m having trouble finding the meeting settings that would allow me to change from a natural background to a virtual background. I just had a zoom meeting, which I encountered many problems navigating through to get a background.

  • karenbvega1 Karen BV (@karenbvega1) reported from Clemmons West, North Carolina

    @zoom_us is down right now.

  • NakulShenoy Nakul Shenoy (@NakulShenoy) reported from PETROL BUNK ORR, State of Karnataka

    @LuvenaRangel @zoom_us @Facebook Have not been able to fix this. Zoom sent me a long mail about issues with FB and how I should use “custom service” settings. But that’s not helpful. Looks like we’ll have to move on to streamyard or leave FB. Absolutely livid.

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