Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Lex
(@alexander_lex) reported
@zoom_us That doesn't really help – it's still all little windows for participants, chat, video, and menu. What would be useful is to have a single window that contains all of these menus, just like when you're not screen-sharing.
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Sanjeev NC
(@yenceesanjeev) reported
If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent clothes for meetings every time. Maybe have options to choose from business formals, business casuals, party and Halloween mode.
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AnneBarschall
(@AnneBarschall) reported
@zoom_us I did this, but it's still not right. This is a problem, because I'm supposed to be in a virtual play soon and I'm supposed to use a virtual background.
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Rhett Mitter
(@RhettMitter) reported
@AskRobMerrill @PortalFacebook @zoom_us The Zoom app on other Portal devices is mainly touch while the TV would require you to navigate via remote. That's the issue, I'd imagine. I'm sure FB wants it. I'm sure the hardware can handle it. It's more about when/if Zoom will prioritize the dev work needed.
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Casanova
(@casanov0) reported
@zoom_us @Apple Yes please hurry up I can’t put it on therefore I can’t hide from my boss #homeoffice #bigsur #issue @apple
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LizzieBee
(@caitlen) reported
Why is my @zoom_us not working!!!! Why is it busy? Why Why Why??? It's my Saturday group chat hangout time!! I NEED MY GIRLS.
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ari ✨🤷🏽♀️
(@Ariyanaaganee) reported
@zoom_us I need help
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Joe Herbert
(@MathTeacherJH) reported
@xyu119 @zoom_us I’ve had the same problem @Zoom_us!
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Karen Jackson
(@karensunnydays) reported
@ryanfoland @zoom_us I couldn’t get @zoom_us to load on Wed night because we had internet issue so I messaged the person before meeting was due to start so they’d know I would not be there 👍🏻
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LUKAS NAUGLE 🐐
(@lukasnaugle) reported
Video Chat 2020: I never have issues with @zoom_us It’s a 50/50 crap shoot every time I use #GoogleMeet
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PainResearchEducation
(@SanDiegoSummit) reported
@OneBandwagonFan @zoom_us @IdealSeat My issue w/ticketing software is how the reg forms are printed off & sometimes missing registrants. I print them off to keep paper copies & either questions or policies or answers are missing on the printouts. Currently using Squarespace b/c I like their forms. Will reach out.
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Federico Gonzalez
(@Fed1_Gonzalez) reported
from
Reynoldsburg, Ohio
i don't understand why we need to force @StateDept to do there jobs by sending the whole agency to court. Plain and simple issue k1 visas , or any other visas using zoom just like the rest of the world using zoom @zoom_us to reunite fiance of us citizens #LoveIsNotTourismusa
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David Clare
(@Dave_Clare) reported
@zoom_us you’re support is appalling. I have now spoken to two different people after being disconnected in your online help twice. Been on for half an hour and got nowhere 😡😡
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Nancy Fink
(@nyshepa) reported
.@zoom_us: Haven't been able to get into my personal meeting room since Thurs. afternoon. Disrupted 2 impt meetings. Get screen that says to wait for the host to start this meeting. I'm the host! Sign in doesn't help. Now what?
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Justin Davenport
(@jad_va) reported
@tvaziri Ran into a bug with @zoom_us using virtual backgrounds with Big Sur. They are working on a fix.