Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Hoshi
(@Hoshizoraka) reported
@zoom_us Please release the new version on Android because on my tablet it's keep crashing again and again and i have almost miss classes and had the issue 5003 when i have no anti virus/no proxy/ nothing on my tablet and it's have worked very well with my phone.
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@zoom_us @ericsyuan We are facing some issues with the current zoom plan. Without any notification the Enterprise account degraded to PRO even though the validity is till Oct 2021. Already sent couple of mails, but no response. Can any one look into this as v r not able to conduct meetings.
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Rushpin
(@Rushpin1) reported
@sidharthlala1 @zoom_us Got the same issue😱 not a good moment for this!! @zoom_us
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Afolabi Josuua
(@AJosuua) reported
@hannahathaway @zoom_us Unfortunately for me I had the same issue too... I contacted support for a week but it was useless not until I got referred to@ethical_tools on instagram who helped me recover my account... Be sure to send them a DM now to get your account recovered...
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Ian Schafer
(@ischafer) reported
For those of you who have been trying to get into @Kindred's DEI webinar today, you're not alone. @zoom_us is having network-wide Webinar issues and we're dealing with them too. We be rescheduling this session for a day/time ASAP.
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@zoom_us We are facing some issues with the existing zoom account. Alreday sent couple of mails but no response, can you pls look into this?
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Neo Dada
(@neodada7) reported
@zoom_us I sent you an email to cancel and request a refund as your service does not meet my expectations. You sent me a reply saying you'd contact me. Still waiting. It's a fraud.
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Adele Aston
(@adeleaston) reported
@zoom_us @okta Is zoom up and running? Was told global outage?
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Cait 😷
(@cr_boron) reported
JUST KIDDING @zoom_us it is not working now because all of the webinar registrants are emailing me saying THEY CAN'T GET INTO THE COURSE. *cries in zoom*
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Afolabi Josuua
(@AJosuua) reported
@hannahathaway @zoom_us Unfortunately for me I had the same issue too... I contacted support for a week but it was useless not until I got referred to@ethical_tools on instagram who helped me recover my account... Be sure to send them a DM now to get your account recovered...
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Chuck Hall
(@ChuckHall) reported
@v_bonacci @zoom_us I just tried to chat with support on this. They disconnected from me before addressing the issue. I suspect they're getting bombed by all of us trying to figure it out. Hope they fix soon!
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(((Naomi Bloom)))
(@InFullBloomUS) reported
Is @zoom_us experiencing an outage? Scope? Duration?
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bells
(@hannahathaway) reported
Zoom zoom zoom shake the room!!! Pump it up pump it up come on now! ZOOM where are you? @zoom_us small business ceased work as zoom account hacked, bank account emptied and no more classes! Email changed, no help where are you?! #zoomclasses #zoomfail #helpIneedsomebody
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Cathie
(@AeroDayzi) reported
Help me, please @zoom_us! I'm getting an error page on all of my webinar registration links. Biggest webinar of my career coming up on Thursday, here! Need people to be able to register!
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Varun Gadia
(@Varun_Gadia) reported
@zoom_us - The Upgrade Now/Save&Continue is not working across all the accounts. Please can you check and let me know next steps?
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