Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • GanX_90 garino panchido (@GanX_90) reported

    @zoom_us customer service its hard to contact

  • chriswinfield Chris Winfield (@chriswinfield) reported

    @zoom_us I have been on hold with Sales for over 35 minutes (and I filled out the form on your website yesterday and never heard back). Is there an easier way to do this? Please help...

  • sheepyshu Corinne 🐀❤️🐅 (@sheepyshu) reported

    @alexa99 @zoom_us What happened here Alexa blink twice if you need help

  • mrBallistic Todd Greco (@mrBallistic) reported

    @MugOfPaul @zoom_us Ha! You should try Teams. I love that the unstable connection error comes right as it comes back to stability.

  • enchantedlover8 Puddy (@enchantedlover8) reported

    This snow storm better make my wifi slow for online school tomorrow. NOT power outages, just slow wifi. Dear Ms. Teacher, My internet is not working properly. I don’t think I can do my school work today. AND NO ZOOM CALLS. I HATE ZOOM. Sorry @zoom_us

  • queenie64339913 Researcher (@queenie64339913) reported

    @zoom_us are you having outage problems via Internet please?

  • ChevalierDuPape Hugues de Payns (@ChevalierDuPape) reported

    @zoom_us plz find a solution to microphone issue in the beginning of every meeting. Some people are struggling to find out how to connect the audio and this is a complete waste of time.

  • kevtraynor kevtraynor (@kevtraynor) reported

    @MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted

  • RebelDebutante Anna Fields (@RebelDebutante) reported

    WTF is going with @zoom_us today? terrible issues

  • antimabuk Gilz (@antimabuk) reported

    hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser's cache and cookies but it doesn't work (even on incognito mode).

  • sayitchowda jc (@sayitchowda) reported

    It would be a real bummer if @zoom_us went down tomorrow...because this whole “snow days mean **** now” is kind of their fault.

  • heyjudka Judy Savitskaya (@heyjudka) reported

    @AndreaCoravos @Calendly @zoom_us It does for existing meeting types (you configure in the meeting type editing form), but won't do it for ad hoc meetings. This is a known issue for a while now. Suggest setting up standard 15, 30, 45, 60 min meetings with the zoom link included and use those as "ad hoc"

  • j_dinkleberg Dinkleberg (@j_dinkleberg) reported

    Why cant I mute other people on @zoom_us or why cant I change their volume up or down so I can hear them normally? like for as relied on zoom is right now its so dog **** and would be way better if I COULD MUTE PEOPLE

  • banluil My daughter calls me Elder God of D&D - (@banluil) reported

    @kihten @zoom_us Would love too, but sometimes you aren't able too, and those are the times that it fails. Just like last night, at an important meeting, and it failed. And I'm the IT person who is supposed to fix it. Yeah....

  • jerblank Jeremy Blank (@jerblank) reported

    @zoom_us hi zoom The app is suddenly incompatible with my Lenovo tablet. Meetings won't open and I can't find zoom in the play store. Please help ASAP

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