Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kassel, Hessen | 1 |
| Meriden, CT | 1 |
| Godalming, England | 1 |
| Kīhei, HI | 1 |
| Washington, D.C., DC | 1 |
| Tranbjerg, Region Midtjylland | 1 |
| Greater Noida, UP | 1 |
| Terre Haute, IN | 1 |
| St. Petersburg, FL | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Meerut, UP | 1 |
| Pleasantville, NY | 1 |
| West Bloomfield Township, MI | 1 |
| Jasper, AL | 1 |
| Highland, NY | 1 |
| Dallas, TX | 1 |
| Newark, NJ | 1 |
| Boston, MA | 1 |
| Morelia, MIC | 1 |
| Strongsville, OH | 1 |
| Marietta, GA | 1 |
| Los Angeles, CA | 1 |
| Nehalem, OR | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Robert
(@Siroberte) reported
@zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY
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❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸
(@lillybientot) reported
@zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?
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𝙽𝙾𝚄𝚁𝙷 𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷〆
(@oohnohyun) reported
@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
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Wasim Ahmad
(@wasim80) reported
@zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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Ms. AK
(@akincali) reported
@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
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Italia
(@Italia09294177) reported
@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
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Wasim Ahmad
(@wasim80) reported
@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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judith
(@judith1907) reported
@Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??
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Kishore Kumar Das
(@Kishore59516918) reported
@zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das
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Dharmadhikarii
(@G_Dharmadhikari) reported
@zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet
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Leslie Truex, Literary Agent
(@ltruex) reported
Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
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Kanadatreff
(@Kanadatreff) reported
@sarahflorman @zoom_us Try the login with the Zoom client!
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Donna Maria: The Lifestyle CEO
(@donnamaria) reported
Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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slow-moving apocalypse
(@sarahflorman) reported
@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
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Penyembah Bakso
(@BaksoPenyembah) reported
@xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?
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