Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • todlad52 Duncan Williamson (@todlad52) reported

    @zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service

  • coffeegeekguy Artie (@coffeegeekguy) reported

    @zoom_us Yup. I tried each of them but none work. No problem with speakers but none of the mics work. I tried the built-in mic, an external webcam with mic, a Steinhauser headset and a generic USB headset. None worked. Can't figure out what's blocking the mic. Dell laptop is new.

  • Michael16195263 Michael Wayne (@Michael16195263) reported

    @newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!

  • imBossgod Bossgod (@imBossgod) reported

    @zoom_us I have contacted that department, submitted 3 tickets already and the issue has not still been resolved yet... I keep getting an automated reply that my ticket has been filled and nothing more...

  • lewbel Arthur Lewbel (@lewbel) reported

    Many Zoom accounts at Boston College are down currently (can't be logged into), and BC IT says other universities are affected as well. #Zoom @zoom_us

  • MsSmithNauset Ms. Smith English (@MsSmithNauset) reported

    @Nicolemens @RachelJachino @zoom_us Google Meets emails attendance at the end of every class. Not having to open yet another thing, find the right button, etc. would be a huge help to teachers. Make it easier please!!! Thank you.

  • _matthewanthony Matthew Anthony (@_matthewanthony) reported from Los Angeles, California

    Has anyone out there tried to connect a @GoPro Hero9 to @zoom_us on a Mac with all types of trouble.... before finally figuring it out? I’m currently in the all types of trouble phase... Tried a bunch of suggestions online with 2 different macs... to no avail.

  • bsbfan4life92 Julie (@bsbfan4life92) reported

    If anyone is down to @zoom_us on NYE with Sup crushes to-go, let me know. I would totally get dressed up and do my hair/makeup just for this. @SupDogsECU

  • LucianaLamb Luciana Lambert 💎 (@LucianaLamb) reported

    Hi, @eventbrite. You need to fix your @zoom_us integration. It’s not working. As an event host, I always send the Zoom invitation to my attendees directly via email. But as an attendee I noticed that some organizers might not be aware attendees don’t have a Zoom link that works.

  • qnighy Masaki Hara (@qnighy) reported

    @zoom_us Recently Zoom on Android started to always use the device's speaker regardless of whether there's an earphone. It even affects other apps' sounds when Zoom is running! How can I fix this?

  • Ambasutherland Amba (@Ambasutherland) reported

    @zoom_us anyone else can’t get zoom support to help them? I can’t believe my first tweet has to be to ask for something I pay for! @ericyuan Help! I know this year is hard but CS is failing.

  • pratigyaesther Pratigya Esther Ram (@pratigyaesther) reported

    In another first this year, I am now attending a funeral service on @zoom_us

  • atmcarmo André (@atmcarmo) reported

    @zoom_us I’m having issues when sharing screen on macOS Big Sur. It works for a while but then my screen freezes for other participants and they’re not able to see it anymore. What can I do? I’m using Zoom 5.4.7

  • joshparkinnyc Josh Parkin (@joshparkinnyc) reported

    @zoom_us Wow @zoom_us! Your response was absolutely tone deaf. Your reporting process is the problem. When you report and get the report via email, the follow up form is absolutely impossible to complete.

  • skuzemewoods Ol Baldy (@skuzemewoods) reported

    @zoom_us Hey Zoom-- you guys have any support tips on being able to login just fine on the app, but bouncing back on the browser? I can't access the profile to give the code for chat support lol

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