Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 4 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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AEGIS COYOTE
(@AEGIS_COYOTE) reported
@lostsoulbrand @zoom_us @comcast Like dude I run almost 3TB per month in data by myself, like how is a family of 3+ supposed to go on that while this is going on. Shaking down people while a global pandemic is going on is as bad as those hoarders for TP
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Sofia Caputo
(@SofiaCaputo20) reported
@zoom_us i have recorded a meeting on Cloud and received a confirmation email. So once clicked the link, and clicked at the recording it says' the recording does not exist' can you please help me retrieve it?
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Supmiguel Angel
(@Supmiguel) reported
Looks like Zoom Phone is down, may be related to the AWS outage but still not information on the Zoom Status page or from support. @zoom_us
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Angela
(@djprivatedancey) reported
@zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.
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NiYa Costley
(@Hypepraise) reported
I am working with teachers whose students can no longer pin in @zoom_us . it is not all the teachers but only some. Has this happened to anyone and how did you fix it?
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Kevin Krautle
(@kevinkrautle) reported
After being @zoom_us’s QA again. I can report that High Fidelity Audio has big issues with quality across devices. Receiving Mac sounds like a 192 bit mp3 as advertised even though I would prefer more like 256 bit. iPhone is like 128 bit mono. iPad sounds worse like 96 bit mono.
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Dianna Blake
(@DiannaBlake) reported
This semester I have120 students & some will be alone on Thanksgiving, by choice or not. I've invited them to a @zoom_us hangout that day & want to send each a @UberEats GC. If you can help make this happen, Venmo is DJBlake. I will refund all unused funds. #payitforward
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Catey
(@cateyz98) reported
@zoom_us idk what’s happening I need help.
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Brandon Coppernoll 😷
(@bkcoppernoll) reported
@zoom_us I am having trouble creating a webinar and viewing the registration page. Page not found error. Is there something I am missing or something going on?
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worm
(@patheticworm5) reported
@zoom_us i clicked the "touch up my appearance" checkbox and my computer crashed, pls help
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NiYa Costley
(@Hypepraise) reported
@zoom_us Desktop running 5.4.2 with 25 screens on in meeting and using Firefox or edge but still having the problem in some classes and there seems to be no rhyme or reason to why.
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Jennifer Doering
(@jen_doering) reported
@zoom_us This option doesn't appear for me. Did the "merge to meeting window" option disappear? I'd like to dock the participants and chat windows to my gallery view during screen share with dual monitors. Please help
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ethameta
(@ethameta) reported
It's pretty convenient that @zoom_us doesn't have any support AND their unsubscribe feature is completely broken. STOP
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Ken_A.I.
(@Ken_bytheWay) reported
@lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats
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Ezequiel David Banús
(@edbanus) reported
I have a problem! I cannot connect to @zoom_us ! Is there a problem with the service in some regions? Thanhks!
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