Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Hastings, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • dickonb dickon bevington (@dickonb) reported

    Help, need ZOOM EXPERTS: Just finished delivering some training via @zoom_us and realised I failed to take a register of attendance. Is there a 'create class register' function, or better still for me and my rattly head, a way of listing attendees after the event has finished?

  • GregVannDEP Greg Vann (@GregVannDEP) reported from Louisville, Kentucky

    I think I speak on behalf of everyone when I say this: @zoom_us, you have had enough time to fix the issue with playing videos on Zoom calls.

  • RavmanIT RedFoxe (@RavmanIT) reported

    @satyanadella buy @zoom_us fix @MicrosoftTeams video issue

  • rainbennett Rain Bennett ❤️🧠 (@rainbennett) reported

    @zoom_us having major trouble streaming to a @Facebook Page today. Is this issue being experienced by others?

  • SoundSpeedsYT Sound Speeds (@SoundSpeedsYT) reported

    @PodcastHelper @zoom_us Verify that your sample rates match. Whenever that happens to me, one sounds sped up or slowed down and has to do with sample rates not being converted properly when brought in.

  • teachseuss Marla Rosenthal (@teachseuss) reported

    @zoom_us when I’m in a meeting on my laptop and then screen share my iPad I get kicked out after 5 or so minutes. I can’t seem to find a fix? #teacherissues

  • bielleogy Elinne Becket (@bielleogy) reported

    @robertiafe @zoom_us Multiple logins as in same login on 3 diff devices, or 3 logins on the same comp?

  • Lainlegend lainlegend (@Lainlegend) reported

    @SkypeMeetNow @zoom_us HOW DO I DELETE OR SHUT DOWN THIS UNASKED FOR SOFTWARE?!?!?!

  • AlexBMcauliffe Alexander McAuliffe (@AlexBMcauliffe) reported

    @rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”

  • CarolBarash Carol Barash (@CarolBarash) reported

    This week my friends and colleagues in China are having trouble logging into @zoom_us. I’d love to hear from folks who have figured out a kluge or work-around for this recurrent problem. Thanks!

  • SocialMonet Monet (@SocialMonet) reported

    @jentrification @zoom_us What?! Have I been living under a rock?! I have only used Zoom just once. Aww man. Thanks for the help.

  • PodcastHelper Ray Ortega ✊ (@PodcastHelper) reported

    @MathewPassy @zoom_us Muting was one of my theories but someone else indicated that they still had issues. However it sounds like, via @brassybroadjen, that muting is the issue and when left alone sync will still be affected however not as much. Thx for the insights!

  • murphy515 Libby Murphy (@murphy515) reported

    Good luck getting any assistance from @zoom_us to address fraudulent charges. Apparently no one has the authority to make any decisions there. It’s a shame that one feels compelled to call them out on social media to try to get help. #CUSTOMERSERVICEFAIL

  • RyanChadha Ryan (@RyanChadha) reported

    Anyone else from India has a real problem making payments to @zoom_us? Tried 3 cards and all have been declined, plus I am only able to communicate via email with a very dumb AI who keeps sending me a payment link #FML

  • kokoandjune S Nicole (@kokoandjune) reported

    @zoom_us Here’s an idea for your next update- the ability to hover over the play/pause button and see when you’ve pressed play then pause or stop. I need this info for work, but sometimes I’m in such a rush I forget to write down when going back on record.

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