Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Brown
(@sTeamTraen) reported
@zoom_us I had to create an account to get to a meeting and was in a hurry, so I used "log in with Google". Now I would like to use password-based login, with the same Gmail address as my username. Can I convert my account's login method from Google to username/password?
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Alphabet City: The Consonants Revolution
(@City_of_Letters) reported
@marcorubio @zoom_us Seriously, who the fk votes for these terrible people to represent them like who votes for these bad faith actors.
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Ariel
(@ariel_penaINC) reported
Name one worser company than @zoom_us. They are absolute dog ****, if I fail school because of bad attendance it’s all their fault. Can never log onto their ******* crap. Always errors, always kicks me out, won’t let me sign in, etc. Please fix your ****
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
.@zoom_us - updating your 1054 error code to say “Please change your password online” would be much more helpful.
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
Anybody else getting a @zoom_us error code 1054?
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Emilio Vera
(@EmilioVeraXII) reported
@zoom_us Hey, I really appreciate your response to my Tweet, I sent an email to the address you provided me and got an automated response, the problem is that it asked me to sign in to my Zoom account to file a report. Problem is, my account is banned, I can’t sign in.
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Iyke Onyes!
(@IkTripz) reported
Hello @zoom_us i have since canceled my paid subscription, September. Why do i still get invoice? Even when I don't use the service?
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Turk Akbay
(@Turkism) reported
@zoom_us Your Customer Service is non-existent. Your Bot also is stalling and hangs after goving my 6 digits. Will you put some of your new success/cash to hire people to help your customers??????
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torisan
(@torisan71853485) reported
Dear @zoom_us ,we have trouble with cancelling Webiner option and Cloud Recording option from monthly billing Pro use contract in Japan. We want to cancel options. We Need urgent help. We already sent email to your billing team. my number is 7002775682.
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Nebguy
(@Nebguy1) reported
@marcorubio @zoom_us You didn’t help, *******.
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Becca Piano
(@BeccaPiano) reported
Tried for 15-20 min. No "join meeting" button on linked page. Click "Launch mtng", page blinks but goes nowhere. Thot maybe bad link but no corrective email so probly not link issue. Downloaded Zoom to 2nd (identical) phone. After sloow download, tried on THAT phone…> @zoom_us
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Nubi Kay
(@NubiKay) reported
"Can you see my screen?" "Am I sharing the right screen?" "Oh no, not what I wanted to share. Can you see this particular screen now?" Looks like a simple "preview" or "show me what I'm sharing" feature would fix this. @zoom_us
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Red Will
(@redwill96) reported
@zoom_us the cheap call centre staff you use in the Philippines are shockingly bad. Their command and understanding of English is appalling. TWO staff today couldn't even pronounce "renewal" - how are they supposed to help if they cant speak the language? Madness
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pedantic uncertaintist duck
(@mathtick) reported
Does Zoom or any other service have a chat roulette feature on a timer? So day you want to iterate through the n choose k groups in your team through a party and you want to flip every two minutes? Feels this is how zoom parties should work @zoom_us @google
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Arran Haynes
(@ArranHaynesVO) reported
@realkatiejow It's called "being responsible." My mother died earlier this year, not Covid, and it's my father's first holiday season without his wife in 52 years. I want nothing more than to be there with him, but we're not terrible people, so it's Christmas over @zoom_us for us.
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