Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Stackhouse
(@ShaunStackhouse) reported
My @zoom_us Livetrak L-8 board is crackling like a ****. I've reinstalled the drivers. updated the firmware, and nothing. This is how I make my money. If I can't find a fix to this, I don't have the $599 to drop on the Rode board, so I would essentially be ruined, channel done.
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JMS
(@jms_msn) reported
@Bob_Wachter @zoom_us Just had the same issue!!
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
Take my money @zoom_us! I'm trying to upgrade to pro and keep getting stuck at the payment stage. Everything's filled in, no alerts that I'm missing info, I've read and acknowledged the privacy and TOS... I just want to upgrade. Is my Chrome browser the issue?
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TerryB. ✡️Extreme Centrist #VetsGetScanning
(@terryinfinchley) reported
@zoom_us Your installer told me to forward terror logfile and gave a link. The link only went to generic page. Nowhere to send. The page had help bit. That was a bot. The bot asked for a 6 digit pin but told me to look in the wrong place. When I found it it wouldn't take it. 😡
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Greg Ott
(@ott_greg) reported
@zoom_us I've escalated a trouble ticket twice, and with no consumer avenue to tech support other than the online chat, it feels as if there is no interest in solving technical problems. Awaiting a response on second ticket....48 hrs in
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
Once again, @zoom_us, I'm having trouble upgrading my account. Tried on two different browsers. Can't progress to the Buy tab after billing info. Chat wouldn't connect to let me submit a ticket. C'mon. I'm trying to give you my money here. Give a girl some help?
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Ryan Calkins
(@RyanC_BUS391) reported
@pixchix @zoom_us “The Other Guys” Help us out Zoom!
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Janis Rozenfelds
(@roziits) reported
@Hemisho_ Super awesome to walk with you but unfortunately, @zoom_us connection is terrible.
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Mars
(@Ahgamond) reported
@zoom_us really out here tryna get me in trouble ffs fix your worthless mobile app give us more than one god damn volume option okay I can't be having my bluetooth die and everyone on call suddenly coming out of my speakers FULL BLAST with no way to mute it at 2:30am
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Mario Cruz
(@Searcher26) reported
@zoom_us Black Hawk Down
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D. Sengupta
(@dpsisi) reported
@zoom_us should be classified as a shareware in desktop service as the ‘nag’ in so called ‘basic’ service do get more frequent over time. What about some ad breaks like ‘thanda thanda cool cool’ or ‘Big boys don’t play at night & wear 2 masks’ for zoom online meeting revenues..?
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Tariq ☕
(@rzeta0) reported
@ASBO_Allstar @zoom_us Yep - I guess it comes down to trust Given @zoom_us previous behaviour I don't trust them. Remember when they installed a listening web server as part of their client.....
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Charlotte Morgan
(@MorganBroadcast) reported
Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !
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Jesse Zurawell
(@JesseZurawell) reported
@zoom_us sucks; it takes forever to find a goddamn recording, and it ain't due to user error.
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Sean Mark
(@justseanmark) reported
Thanks @zoom_us, ruined my attendance with "Error:1132"
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