Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffbigham @jeffbigham (@jeffbigham) reported

    @evanmiltenburg @zoom_us @Franklin_M_Li an important part of the conversation, if you're not already including it, is that the automatic captions aren't a good enough accommodation for many, since they still have tons of errors… but, they can still be helpful

  • chazrusso Chaz Russo (@chazrusso) reported

    I’m furiously tired of @zoom_us freezing in the middle of a virtual brand presentation. And there’s no coming back from it. Literally have to switch computers and pick up where we left off. Anyone else experiencing this? Any fix? My current #1 fix ... stop using Zoom forever.

  • HayleyNParadise Hayley Paradise (@HayleyNParadise) reported

    @zoom_us I know how to share sound. Half of the users could hear it, but half couldnt. And the cloud recording didn’t have either. Is there a glitch with zoom?

  • YadvinderaSingh Yadvinder Singh (@YadvinderaSingh) reported

    @zoom_us Zoom meeting notable to login on laptop Microsoft surface & MacAir

  • qabas01 قَبَسْ (@qabas01) reported

    @zoom_us Hi, I had an account in a large room of more than 500 subscribers, which was over 5 March, but now I was surprised that the room accepts no more than 100 subscribers. What is the problem?

  • gary_duong Gary Duong (@gary_duong) reported

    Has anyone had their @zoom_us video flipped upside-down?

  • nikhils007 Nikhil Singh (@nikhils007) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Hey it kept saying the password was wrong but the same one worked on the other device , a few others also faced the same issue on the meeting and had to log in using alternate devices

  • diegoscl Diego Belmar (@diegoscl) reported

    @MicrosoftTeams Is this a bad joke? 🤡 That post was updated exactly 6 months ago.... 6 months ago! 😡.... If I write to you now it's to get something else.... @zoom_us friends took 2 days to fix the problem... I'm sure you can do better! 🤔

  • ShekatkarSnehal Snehal Shekatkar (@ShekatkarSnehal) reported

    @causalinf @zoom_us You could have used several Free Software options available out there. But you ended up praising a data stealing, proprietary service like zoom

  • Scobleizer Robert (@Scobleizer) reported

    @paulbettner @zoom_us And actually that makes sense to me. If the user base doesn’t update you do need to force the issue to keep everyone up to date.

  • Deveshb15 Devesh🚀 (@Deveshb15) reported

    @stackademic_ @zoom_us @zoom_us help!!!

  • samesky11 Nat (@samesky11) reported

    @zoom_us Tried to subscribe Zoom Education but rejected my card hundred times. I already contacted bank and the issue always pop-up

  • MusicalEuph Georgie Mae (@MusicalEuph) reported

    I don't often tweet but today.I really can not belive the quality of @zoom_us.Speak to them all day on twitter to then get you to speak to support.Speak to support who close the case.I seriously can not belive it why would I buy it if they can't sort a simple problem😡😡😡

  • iAmNikarah Nikarah (@iAmNikarah) reported

    @zoom_us @ww_us @Oprah There is normally a transcript sent through Zoom after these #YourLifeInFocus events, how will I be able to receive that now?? These technical issues are so disheartening.

  • njbramley Neil Bramley (@njbramley) reported

    @zoom_us is anyone able to help. Trying to share a PowerPoint presentation on zoom. They meeting participants can see everything I'm sharing until I start the slide show. Then they just get grey box and black screen? But can see everything else?

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