Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • lucagiusti luca giusti (@lucagiusti) reported

    @zoom_us Service is down... great news for who has a subscription (as me) 👍

  • kernowsbm Andrea (@kernowsbm) reported

    @zoom_us my school has applied for the education lift several times but it has still not been applied. Please help as the chatbot doesn't seem to cover this!

  • rasithal Rasitha Leelasena (@rasithal) reported

    @zoom_us Thanks, managed to change country. I kept receiving multiple errors whilst doing so though.

  • IvriRabi IVRI पशु विज्ञान Incubator (@IvriRabi) reported

    @zoom_us dear team, We lost our scheduled meeting from the Home page on 2 occasions can you pls help us on how did it happen and the remedy for such cases

  • Mark_Fraser Mark Fraser (@Mark_Fraser) reported

    @brightwhite @zoom_us I use zoom pretty much most of the time, teams next. Zero issues. Zero bombing. User error perhaps?

  • RuthMBruce Ruth Bruce (@RuthMBruce) reported

    Hello @zoom_us, I've attempted to preassign breakout rooms for 3 meetings and it hasn't worked. Reported via paid account and told that Zoom isn't dealing with #support tickets due to Covid. Tried every workaround without success. Does it even work, and how? #breakoutrooms #error

  • asimk242ALI Asimsays (@asimk242ALI) reported

    @zoom_us @Upwork thats only source of income for me :( :( !!! My top rated upwork account has been blocked without any reason i have been working on upwork for like 3 years with fantastic feedback from clients please help me get my account back . #upwork #upworksuccess #unblockupworkaccount

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @zoom_us This is just unacceptable. I can use the PC, but I should be able to use this new computer without having a problem

  • rhematt Dr Richard Matthews 🇦🇺😷👻 (@rhematt) reported

    Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc

  • Mayada_Adil Mayada_Adil (@Mayada_Adil) reported

    What are the chances uniquely today of me facing technical issue “zoom got stuck” when I was supposed to present about my Sudan and South Sudan relations in class of Diplomacy in African countries, I’m very disappointed from the @zoom_us today!

  • AnitaSrkian Anita srkian (@AnitaSrkian) reported

    @zoom_us Do something about live caption for people with accessiblility issue .. without third party n host independent 🙏

  • mikewiow MikeW (@mikewiow) reported

    @SkypeSupport On a business call. Overtime someone new presents, I lose the screen and have to sign out and rejoin. Why is this so difficult? Never an issue with @zoom_us

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @zoom_us It's somewhat improved, but it's still not as good as without the background. I come through out of sync. I'm supposed to be in a virtual play. I need to use the virtual background. There's not an issue with the PC.

  • Ba5que_Sh3pherd Barbara Griffin (@Ba5que_Sh3pherd) reported

    You know what I miss? I miss a lot of us being together. Thankfully, we have @zoom_us to help us communicate with one another. #Thanksgiving

  • mschipperheyn Marc Schipperheijn (@mschipperheyn) reported from São Paulo, São Paulo

    Has anyone embedded @zoom_us videoconferencing in a webpage. We're having tons of issues. They still use jquery and bootstrap for ****'s sake. Seems like their embedding api is nowhere near the quality of the video conferencing itself.

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