Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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S Nicole
(@kokoandjune) reported
@zoom_us Here’s an idea for your next update- the ability to hover over the play/pause button and see when you’ve pressed play then pause or stop. I need this info for work, but sometimes I’m in such a rush I forget to write down when going back on record.
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Monet
(@SocialMonet) reported
@jentrification @zoom_us What?! Have I been living under a rock?! I have only used Zoom just once. Aww man. Thanks for the help.
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Kathryn Hagmann
(@HagmannKathryn) reported
@zoom_us My student gets an error message that says "Please wait for the Host to start this meeting" even though I have started the meeting and other kids are in the class. I have tried creating a new link. Nothing on your website on this and no way to contact you. Please help!
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Ray Ortega ✊
(@PodcastHelper) reported
@KVLE @zoom_us It seems to be a common problem for many others using Zoom
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Neeraj Deshpande
(@nadeshpande) reported
.@zoom_us trying to upgrade my account to Pro. You are giving only USD currency option in India and then asking for billing info to change. I cannot change my billing address to US nor can I change currency to INR. Absolutely pathetic service from chatbot and billing team
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Tracee Holzendorf
(@tholzen) reported
@zoom_us is there a live person that can help me recover my new account that I have paid for but cannot use?
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Santiago Hernández
(@santiaghini) reported
@shawnxu @zoom_us I’m not sure I would want zoom to fix that. Feel like the out-of-sync part made it especial!
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Joseph Kirubakaran
(@JosephKirubak11) reported
@zoom_us I'm really struggling with your billing support. All I want is to upgrade but when I click on it, nothing happens. No invoice, no upgrade but my credit card is charged. I contacted your billing support and all I get is FAQs which I have already read. Please help
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Elinne Becket
(@bielleogy) reported
@robertiafe @zoom_us Multiple logins as in same login on 3 diff devices, or 3 logins on the same comp?
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Kara Foster
(@RunGalRun) reported
@Passion4PhysEd I wonder if it would help if students could only see you, and you could see everyone? So their cameras were one way? @zoom_us
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Pooja Rai
(@PoojaGrey) reported
Hello @zoom_us ~ Is this how you work? We have been trying to either cancel our subscription or change the plan, yet there is NO mode whatsoever. Tried, bot, calls and mails, multiple times. Please RESOLVE immediately, as we feel let down by your opaque system! #Zoom #fraud
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Neil Littlejohns
(@nlittlejohns) reported
Anyone else having trouble with @zoom_us right now?
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Greg Vann
(@GregVannDEP) reported
from
Louisville, Kentucky
I think I speak on behalf of everyone when I say this: @zoom_us, you have had enough time to fix the issue with playing videos on Zoom calls.
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Ganatra sir (Economics lectures)
(@GanatralalitH) reported
@zoom_us From India. Vivo Y50 device. Inspite of uninstalling and reinstalling I'm unable share screen. Green button is not responding. Solve the problem.
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Austin Cory Bart
(@AustinCorgiBart) reported
@nathanielgranor @zoom_us I'm not saying I have a laundry list of complaints or a heap of suggestions (although I do have both), but I can just say it's not working and I want to try other things. At this point, Imma throw pedagogy at the wall and see what sticks.