Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • tobyrolph Dayz_out (@tobyrolph) reported

    @zoom_us it appears the video on a zoom call via a mobile still has a 4:3 cut out. Is there a fix for this?

  • jorn_knuttila jorn 🥑 (@jorn_knuttila) reported

    Have witnessed several times in the last 3-4 weeks where screen sharing tends to freeze, unbeknownst to the presenter in @zoom_us meetings. It's happened to me, and others. We cannot figure out why, and frequently leaving and rejoining is only way to fix it. Anybody else? 🤬

  • ClayBroomes Clayton Broomes Jr (@ClayBroomes) reported

    Unacceptable @optimum. Your system problem is preventing my kids from attending their @zoom_us classes for school. During normal conditions when kids are back in school? Fine! Not during pandemic lockdown. You should compensate your customers for this @OptimumHelp #optimumfailure

  • Zwilmarth Zach Wilmarth (@Zwilmarth) reported

    @zoom_us Your stock price has deflated drastically, do you believe this will fix itself in 2021?

  • _katherine_may_ Katherine May (@_katherine_may_) reported

    Hi @zoom_us please can you help? I bought an annual plan in December (& have the receipt!) but my account is still showing as basic (unpaid) plan, and so you won't allow me to contact support to sort this out!

  • Leonthetrainer Leon Thomas (@Leonthetrainer) reported

    @zoom_us You chat personnel are HORRIBLE!! I'v chatted 9 times in the last week regarding the same issue...NOT FIXED emailed 8 times...you said the problem is fixed NOT your product is GREAT. Your service SUCKS! Message me to find out more IF you care

  • mackenziekfeld Mackenzie Feldman (@mackenziekfeld) reported

    @zoom_us can you please help me?

  • EdwardMbeche Edward Mbeche (@EdwardMbeche) reported

    @zoom_us Oooh ok, for some reason I was just clicking the drop down menu trying to find that option,.. Thanks

  • ArmisteadIsaac AngelChavezS59Civ59 Blue Angel 5 (@ArmisteadIsaac) reported

    @zoom_us Zoom is not working somewhat, I keep getting kicked out every 5 minutes #broken?

  • Leonthetrainer Leon Thomas (@Leonthetrainer) reported

    @zoom_us Help ME solve this? You mean...perhaps, get some information from me so YOU can solve it

  • texasmathteachr Texas Math Teacher (@texasmathteachr) reported

    @zoom_us I have tried like 4x to active an educator account and I never can get it to work. Can you please help? I teach at a small co-op, tutor ACT, and math through zoom. I am a certified teacher in 2 states. I need more than 40 mins per session.

  • jimnykuhon Ji_My (@jimnykuhon) reported

    @zoom_us please help already made a payment, but a credit card error appears.

  • Chiebuniem_ Pa5calOka4 (@Chiebuniem_) reported

    @zoom_us !!!!! fix up!!!!

  • kdotjarv Kwame (@kdotjarv) reported from Miami, Florida

    @Eudaimoniash @zoom_us I’m down

  • Leonthetrainer Leon Thomas (@Leonthetrainer) reported

    @zoom_us or an even better way to say it would be "We're sorry for the problem and frustration. We care. Please DM us so we can get this resolved" No charge for the communication lesson.

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