Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeyvegas Rev. Willoughby and the Terrifying Power of Reddit (@mikeyvegas) reported

    You'd think @zoom_us wouldn't leave a customer that supports 10+ orgs hanging on a simple but day-derailing fix, but you'd be wrong. You're the center of the universe for business right now, maybe act like it?

  • PhysEdApps Matthew Bassett (@PhysEdApps) reported

    My Ss teacher can only see @zoom_us names when his cursor is on the screen. My names stay on the screen at all times. Does anyone know where the setting is to change/fix this? #physed #pegeeks

  • benscottlondon Ben Scott (@benscottlondon) reported

    @zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?

  • jodyldurbin Jody L. Durbin (@jodyldurbin) reported

    @zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!

  • nsbertoni Nicola Bertoni Dedmon (@nsbertoni) reported

    @zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼

  • hannahathaway bells (@hannahathaway) reported

    @zoom_us Great. But what if your account remains blocked after being hacked. Bank account emptied and can’t access zoom. Lots of dancers who can’t be taught for two days now. Absolutely nothing being done to help.

  • jennesayqua JennTorres (@jennesayqua) reported

    @zoom_us help, new update doesn’t allow me to connect to my iPad or iPhone (w/a wire or Bluetooth). Using Mac and iPad with latest software update.

  • WreckItRon28 Ron (@WreckItRon28) reported

    @coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke

  • Alvaro_Wolf_ ♉ Álvaro Wolf ツ (@Alvaro_Wolf_) reported

    The page is down. I have not been able to download it since the last update. @zoom_us solve please!

  • c0desprite Dave (@c0desprite) reported

    Is the latest @zoom_us update for windows just broken for me ? Some part of it crashen whenever I try to accept or initiate a call.

  • DrJessicaNJones Jessica N. Jones, Ph.D. (@DrJessicaNJones) reported

    @zoom_us i see that there was an issue related to the use of web hooks and that is has been resolved. Do you know of any issue with API calls. Code that worked fine yesterday now gets an invalid_request response

  • ab_decker42 Allyssa D. (@ab_decker42) reported from Carlisle, Pennsylvania

    @curly_scientist @zoom_us I’ve been having this issue too!

  • charlesantdavid Karl Walsh (@charlesantdavid) reported

    @zoom_us I had Zoom installed on my laptop. It deleted off my laptop. I tried to reinstall and it's reporting a 100002 error. Can someone please contact us.

  • nambiar_kj Jagadeesh Kuppadakat (@nambiar_kj) reported

    @brandonocire @zoom_us I am also facing same issue. No response yet

  • inakapooh pu- (@inakapooh) reported

    @zoom_us I'm in trouble. After upgrading the version, zoom disappeared. Cannot be reinstalled.

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