Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • markrsmith Mark Smith (@markrsmith) reported from White Horse, New Jersey

    @zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.

  • mensnakedyoga MensNakedYogaLondon (@mensnakedyoga) reported from London, England

    Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.

  • holisticballet Holistic Ballet (@holisticballet) reported from Poplar, England

    @zoom_us I lost a lot of money today because of the zoom break down on my busiest day of the week. Very frustrating and disappointing and I may look for alternative platforms.

  • alirohat ali rohatynskyj (@alirohat) reported from Silsden, England

    @zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost

  • bitflipper1 Matt McGlothlin (@bitflipper1) reported from Charlotte, North Carolina

    .@zoom_us can you fix iPhone app please. All most people want to do is set up a meeting and invite via text or email. Look at how other apps do it. It is confusing to accomplish this basic task. Also no hierarchy in settings. Hire UX people and user research #ux #uxdesign

  • magictaz Taz ( paul marlow) (@magictaz) reported from Leyland, England

    @zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Stone, England

    @zoom_us What is going on - Family events being cancelled and it is bad enough without zoom going down after paying for a licence #useless

  • AlexMedlock1 Alex Medlock (@AlexMedlock1) reported from Mishutkino, Moscow Oblast

    What’s the problem @zoom_us This is no time to hide.

  • FredsDaily HOURLY LIFE of Fred Campos (@FredsDaily) reported from Bedford, Texas

    2p On a @zoom_us call with Client85, assisting in debugging an eCommerce @WooCommerce shipping issue. 2 products in a cart both requiring two different shipping methods. Complicated stuff.

  • ShentonStage Mark Shenton (@ShentonStage) reported from Camberwell, England

    Incredibly frustrating day, with @zoom_us not working properly. Funny how reliant on technology we’ve become, especially now in lockdown. And how powerless we feel when it fails us! #zoomdown

  • RJKeyte Richard Joseph Keyte (@RJKeyte) reported from Birmingham, England

    This lock down has shown me, how good @zoom_us us. And how bad @MicrosoftTeams is.

  • JimCumbee Jim Cumbee (@JimCumbee) reported from Brentwood, Tennessee

    It seems @zoom_us is having system-wide crashes today. Churches and Bible study classes being shut down. Let’s hope (and pray) it’s just a technical issue.

  • womensmarchcc Women’s March Contra Costa (@womensmarchcc) reported from Moraga, California

    @zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService

  • jeffzurel jeffzurel (@jeffzurel) reported from Edenburg, Gauteng

    Hi, @zoom_us Using MacBook Pro today I could not see other (6) participants. Until today had no probs with your “Pro” version. Please help. Thanks!

  • cliffhazell Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm

    @NativeWired @zoom_us Issues with privacy, night mare to schedule in calendar, having to “admit” everyone to calls, their web account interface, the price for basic features...

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