Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
oh, that's cute.
(@__ohthatscute) reported
from
Bronx, New York
@zoom_us You’re working with the law enforcement to spy on users. Take this down.
-
Amanda Griffith
(@BumblePR) reported
from
Norton Center, Massachusetts
@ShereesePubHlth @zoom_us @askjoyrios @lorenlas1 Oh my gosh, yes! In this house, we have the issue of Boden loudly dropping himself outside of my office door when I close it for a call. Normally, I leave my door open and he lays in the door frame - or I worked downstairs so I could supervise remote learning. Lol
-
Cameron
(@CamInTheCloud) reported
from
Marysville, Washington
@zoom_us WRONG, Deleting my app / shutting down my account
-
productionadam
(@productionadam) reported
from
Alpharetta, Georgia
@zoom_us can someone please help me. I have a very important broadcast about to start and I’m realizing I’m not getting HD. I have a business account and can’t get in contact with anyone. Very frustrating.
-
Wesley Barnett
(@WesBEnterprise) reported
from
Beaufort, South Carolina
@ddosguru @tmcg89 @Jason @BlueJeansNet @zoom_us This one is especially terrible. Relatedly, Zoom had much better word of mouth. I had barely heard of BlueJeans, even today.
-
Adnan Bakshi
(@bakshi_adnan) reported
from
Anantnāg, State of Jammu and Kashmīr
@zoom_us @ericsyuan I'm not able to see all the live meetings, I'm supposed to see 3 live meetings bit it only display 1, participants column display 0 what's wrong with this application. Advised how to fix this
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#šhįñëTHRŪthëŠHÅDË
(@_venabme) reported
from
Charlotte, North Carolina
I need help @zoom_us
-
Phil Weasley
(@PhilWeasley) reported
from
Columbus, Ohio
@zoom_us you’ve made a lot of terrible decisions and I’ll be canceling you and deleting the app!
-
Zuz
(@lazowybassi) reported
from
Birmingham, England
@vdvedprakash21 @zoom_us My issue has been resolved. Even though I have paod already, I have clicked ‘upgrade’ and went all the way to the payment but the new payment did not go through and my account restored to the premium. Maybe worth trying on your end if you have urgent meetings.
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Shegzy Billions - Greatness is a Marathon
(@callmeshegs) reported
from
Ikeja, Lagos State
@zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this
-
James K. Yu
(@jyu_pdx) reported
from
Portland, Oregon
@zoom_us this stance is not clear because you do not explain who we are or who this is directed toward. you also neglect to mention the issues
-
Joseph S. Mauro
(@jsmauro13) reported
from
Manhattan, New York
Clearly @zoom_us has yet to fix the security features that keeps useless attendees from crashing meetings.
-
Gary Rikard
(@garyrikard) reported
from
San Diego, California
@CPDChina @zoom_us needs to address this topic. It is a monumental issue of #brand #trust. Video conferencing is about bringing people together, being #inclusive. It is not a tool of #oppression or enabling #humanrightsviolations #Zoom needs to do better and correct this situation.
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us I want a phone call. I've been begging Michelle Frick for assistance for THREE DAYS. Your online system crashes or kicks me out. When I call I have been put on hold for 20+ minutes, then someone who can't help me takes a message and promises a call back.
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Miguel Coka
(@MiguelCoka) reported
from
Boca Raton, Florida
@verge Teams is good for collaborating but if u want to join a video meeting without getting strange errors that u have no idea how to fix I suggest @zoom_us just click join & u r good. Microsoft products r very much IT support dependent.
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