Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Mechanic
(@MichaelMechanic) reported
My @zoom_us screen name keeps reverting to @JeffBezos. I'm not kidding! And I'm having trouble fixing it. Sure, it's kind of funny, given the subject of my book, but I'd rather it be @mackenziescott, and Michael Mechanic would certainly do.
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Turk Akbay
(@Turkism) reported
@zoom_us Your Customer Service is non-existent. Your Bot also is stalling and hangs after goving my 6 digits. Will you put some of your new success/cash to hire people to help your customers??????
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Mike Wong
(@realmikewong) reported
Updated to @zoom_us 5.4.7 today on my M1 MBP. The zoom app can't see either #sony or #canon cameras as web cam via USB. Anyone know of a fix?
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Whorfery
(@Whorfery) reported
@zoom_us Yes. Train your customer service reps to not hang up on people.
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Trumpster
(@ScottEpcot) reported
@marcorubio @zoom_us What are you doing about the election fraud? This is the only issue that matters right now. Get after it or YOU'LL NEVER BE ELECTED AGAIN. #StopTheSteaI2020 #DUUUVAL
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pedantic uncertaintist duck
(@mathtick) reported
Does Zoom or any other service have a chat roulette feature on a timer? So day you want to iterate through the n choose k groups in your team through a party and you want to flip every two minutes? Feels this is how zoom parties should work @zoom_us @google
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
.@zoom_us - updating your 1054 error code to say “Please change your password online” would be much more helpful.
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HellSpawn
(@4DParadox) reported
@zoom_us **** this application it gives me headache and ******* eyes hurt. I wish this crappy application was never made.hope you go down really soon.
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Moshe_Blackberg
(@BlackbergMoshe) reported
how do i get some help with #zoom (@zoom_us)? when I join a meeting using my #windows device, my #wifi goes from a ping of blow 3ms to over 100ms, and my download speed goes from over 20mbps, to blow 2mbps. anyone know why?
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
Anybody else getting a @zoom_us error code 1054?
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Red Will
(@redwill96) reported
@zoom_us the cheap call centre staff you use in the Philippines are shockingly bad. Their command and understanding of English is appalling. TWO staff today couldn't even pronounce "renewal" - how are they supposed to help if they cant speak the language? Madness
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Varun Sagar
(@mevarunn) reported
@zoom_us Dear Team, I have enrolled for a pro plan yesterday in my zoom which is worth 1300 INR... But not able make a co-host while pro plan shows that co-host is available... @zoom_us you people are too weak when it comes to help your customer... Kindly inform and do needful!
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Nubi Kay
(@NubiKay) reported
"Can you see my screen?" "Am I sharing the right screen?" "Oh no, not what I wanted to share. Can you see this particular screen now?" Looks like a simple "preview" or "show me what I'm sharing" feature would fix this. @zoom_us
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Arran Haynes
(@ArranHaynesVO) reported
@realkatiejow It's called "being responsible." My mother died earlier this year, not Covid, and it's my father's first holiday season without his wife in 52 years. I want nothing more than to be there with him, but we're not terrible people, so it's Christmas over @zoom_us for us.
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Chris "the fascists are back, Ted" McCray
(@cjjmccray) reported
@zoom_us Hi, most recent update on Windows 10 64-bit (the app is 32-bit though) has introduced a memory leak. Two calls, same problem - about 55 minutes in, it starts consuming memory and hitting the disk until it locks and I have to kill it.
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