Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • triiuak Uğur Kara (@triiuak) reported

    @zoom_us Why not implemented participants view? In Turkey, this issue big problem for teachers

  • gunnr_brad brad groden (@gunnr_brad) reported

    @zoom_us unless a subscription fee is charged how does zoom expect to make money and raise the stock price that's down 35% in 30 days?

  • McCrews Matthew Crews (@McCrews) reported

    @isaac_abraham @JWood @zoom_us Highly likely unless I can fix this. I was going to do another anyway but it may be sooner than intended due to the video recording issues.

  • adrian_linehan adrian linehan (@adrian_linehan) reported

    @zoom_us are ye having issues today

  • Nxtpope Slim 🇨🇦🇨🇦🇨🇦🇨🇦 (@Nxtpope) reported from Itori, Ogun State

    @Gidi_Traffic If Cross Over Service is to end at 11pm, why don’t we just stay in our houses to do whatever we need to do, @zoom_us is still very much available.

  • ritzkraus ritzkraus (@ritzkraus) reported

    @SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.

  • danspdata Dan Plashkes (@danspdata) reported from San Diego, California

    Most people are ready to flush #2020 down the proverbial toilet. History may have a different opinion. 2020 may have changed working families quality of life forever. Who’s willing to drive 60-90 minutes each way to go to work when they can @zoom_us at home ? #HappyNewYear2021

  • GordonDeBucks Gordon Miller (@GordonDeBucks) reported

    @zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.

  • Bytesource Bytesource (@Bytesource) reported

    @McCrews @zoom_us I couldn't make it and was looking forward to the recordings. If this is a privacy issue, would it be possible to blur out the participants?

  • dacoursey Ghost of Spreadsheets Yet to Come (@dacoursey) reported

    @AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.

  • GordonAChaffin Gordon Chaffin (@GordonAChaffin) reported

    I was on hold for an hour with @zoom_us customer service trying to get the $400/month I can't afford but need for the nonprofit @StreetJusticeDC. Then my line was disconnected. They won't tell you how long the wait is. I was told I'd be transferred to a human. Now on hold again!

  • BrianSharon BrianSharon 🇺🇸🇺🇸🇮🇱🇨🇦🇨🇦 (@BrianSharon) reported

    @SenRickScott @TheJusticeDept @zoom_us Do you get an ******** every time you tweet about China? Floridians are dying at record numbers and it’s China, China with no substantial help for your constituents. The Chinese people are sure getting some representation from you.

  • yoginisd Yogini (@yoginisd) reported

    What sort of pathetic service do you have where we can only interact w/ some chat bot but not an individual despite paying a ton load of money & be your paying customer long before your popularity. @zoom_us

  • jim_orme Jim Orme (@jim_orme) reported

    @SenRickScott @TheJusticeDept @zoom_us How come more money goes to help the people of other countries and we the US Citizens can't get the COVID relief that is needed? When will the US Citizens get the priority? Where's the $2000 COVID relief? Why is it being blocked?

  • ChrisStribbs Chris Stribblehill #DYSPR (@ChrisStribbs) reported

    @zoom_us my zoom desktop software keeps having multiple issues and won't load settings pages. Any ideas?

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