Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • ShiivamD -PanditJi- (@ShiivamD) reported from Pune, State of Mahārāshtra

    @zoom_us fell down 17% on @pfizer covid vaccine success trial. What an impact.which other stocks are going to come down?

  • curphey Mark Curphey (@curphey) reported from Tamalpais Valley, California

    @zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.

  • KoushikRedBull Koushik Roy🇮🇳 (@KoushikRedBull) reported from Deoghar, State of Jharkhand

    In my cellphone vivo v9 dose not working virtual background in zoom meeting. Why? @zoom_us @Vivo_India

  • TT_Liverpool Transition Liverpool (@TT_Liverpool) reported from Liverpool, England

    @MikScarlet @zoom_us Can I ask what model? I find it hard to believe they're totally crap, but really need to know before I chuck a few hundred quid down the drain

  • NWCAVE NWCAVE (@NWCAVE) reported from Vancouver, Washington

    Hey @zoom_us we have a board meeting but having issues logging on...is #zoom down?

  • mike_cecchini Michael J. Cecchini (@mike_cecchini) reported from Buffalo, New York

    @thehill Can someone in the @USSenate contact @zoom_us to help them out!

  • annnurock Ann Nurock (@annnurock) reported from Cape Town, Western Cape

    @zoom_us your customer service is non existent. Do you ever respond to urgent queries?

  • bs96_rathore Bhupendra Singh Rathore (@bs96_rathore) reported from Nagda, Madhya Pradesh

    @zoom_us I'm facing Error 104103 From last 15 days I tried Everything a Available online but can't solve this issue. I need to join with browser everytime; where nor I can record calls nor I can live stream. Please help!!

  • loblady3 xxx (@loblady3) reported from Dublin City, Leinster

    Ok @zoom_us I requested a RECEIPT. I got “ticket” to say I am in the system’ after my email request. Your customer service is nothing but disgraceful. You sent me a copy of my invoice 🙄this is a simple request.

  • LeshellSmith LeShell Smith (@LeshellSmith) reported from Guntersville, Alabama

    @MikeFlynn55 @zoom_us Love this feature. Have you run into the problem if all users do not have the update or operating system it doesn’t work? I’ve been successful once trying this feature.

  • Madisonkmoreno Madison Moreno (@Madisonkmoreno) reported from Seattle, Washington

    @zoom_us I would love to be able to hide people with their video on, and to be able to pin at least like 3 friends to pull up the first page (soon school) pls help

  • mike_bowler Mike Bowler (@mike_bowler) reported from Kelowna, British Columbia

    @tweetaleem @zoom_us “Law of Two Feet” already had problems and has been replaced in many open spaces with “Law of Mobility”. That alternate works just as well in a remote environment IMO.

  • SalesLeaderTodd Keynote Speaker Todd Cohen, CSP (@SalesLeaderTodd) reported from Philadelphia, Pennsylvania

    I have Spent approximately four hours over the last two days trying to figure out all the changes @zoom_us has made which is making doing my business much more difficult. Time to find a new service. They have gotten #complacent and #CustomerService is lacking.

  • Casablanca Phil Whitehouse (@Casablanca) reported from Mosman, State of New South Wales

    @Dunners @Snowbadger @zoom_us OK, I’ve given this much thought and I’ve narrowed it down to the following: Does Anybody Really Know What Time It Is? - Chicago Hanging On The Telephone - Blondie Tired Of Waiting For You - The Kinks

  • dianezack1 Diane H Zack (@dianezack1) reported from Upper Providence Township, Pennsylvania

    @ctangscience @zoom_us Not working yet.

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