Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • theecommlab eCOMM—LAB (@theecommlab) reported

    — B2B: Business to business When a business sells their product or service to another business. Example: When a business purchases an enterprise license for their staff to use @SlackHQ or @zoom_us

  • Truth_Quest30 Ryk Comerford (@Truth_Quest30) reported

    First @zoom_us meeting using phone as webcam worked. @dev47apps 👍 Attached phone to a tripod, fits behind TV/PC monitor. Only glitch was the audio was weak for meeting member, phone a few feet away. Have to attach a microphone.

  • StegasauroB Stegasauro Benedetti 💙 (@StegasauroB) reported

    @davetron5000 @gortok @zoom_us And the help pages are written by a bunch of monkeys with typewriters.

  • LDubnium Laura Dubnicka (@LDubnium) reported

    3.@zoom_us polls- Helpful for general feedback on pacing/perceived understanding. Useful to see if Ss need more time. Could also be used for "thumbs up/middle/down" or a blank question with general answers (yes/no, a/b/c) to use for many ?s 2/4 #chemchat #edchat #remotelearning

  • Lindseymgreen Lindseymgreen (@Lindseymgreen) reported

    @zoom_us hi zoom! Have been trying to close an account that our team is locked out of for months. We’ve not been able to get any support and need to get this resolved. Emails and requests for support have been denied and there is nothing online to help us navigate. Pls advise

  • iwouldfthatsu Casper the Foley Ghost (@iwouldfthatsu) reported

    Can someone please tell me how I'm supposed to be in an online class when @zoom_us won't tell me what error code 1132 means? I've basically missed two classes already, and their online support is literally nonexistent

  • meganoq Megan O'Quinn (@meganoq) reported

    Finally broke down and pinned @zoom_us to my task bar. #2021

  • uberfuzzy uberfuzzy (@uberfuzzy) reported

    @zoom_us you know what would be great? If there was an audible ding/alert/cue that a meeting password prompt appeared on the other monitor, so I cant stop clicking the same link wondering why its not working

  • msamandagrace3 Amanda Grace (@msamandagrace3) reported

    @zoom_us No trouble, just wishing for some merch to make zooms even better

  • ElissaFlagg Elissa Flagg (@ElissaFlagg) reported

    Can anyone at @zoom_us please advise on how to size up the video feeds while I am screen sharing in a meeting with one other person? The video boxes are too small, and I can't resize like you can with side-by-side view when someone else is screen sharing. Any help?

  • AmeliaNGibson Dr. G, but from home (@AmeliaNGibson) reported

    @rybesh @zoom_us And again, anyone can record and share the audio of a zoom meeting, captioning or no. Asking D/HH folks to bear the cost of that comfort rather than putting resolution of the security issue on the company isn't a tradeoff I'm willing to make.

  • theautumnstar The Autumn Star (@theautumnstar) reported

    Is there any way to minimize slides & maximize speaker's video in @zoom_us webinars? #webinars #help

  • MattPlen Matt Plen (@MattPlen) reported

    I have a @zoom_us problem. It keeps taking absolutely ages to connect. Then sometimes it tells me there's an unknown error and connects me via my browser. No advice in the FAQs. My wifi and broadband are absolutely fine. Any ideas? All advice welcome!

  • AmeliaNGibson Dr. G, but from home (@AmeliaNGibson) reported

    @rybesh @zoom_us So I would assert that this is one of those spaces where the tech needs to follow the equity issue, and not the other way around. If you need captioning, not having it means you are excluded. Or you disclose to every presenter. Also problematic, wrt health information & privacy.

  • ellie_grout Ellie (@ellie_grout) reported

    Talked to @primaryteachew about #KS23Transition for so long I have broken @zoom_us 😭😭😭

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