Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
David Robertson
(@CincySoccer2307) reported
from
Mason, Ohio
Oh my.... @zoom_us is down 😳
-
The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
Does @zoom_us have any customer service people, still waiting on an account issues lodged on April 24.. 1 phone call or live chat will fix issue. Unbelievable!
-
🇹🇴 فيرونيكا
(@LifeOfRoni) reported
from
West Valley City, Utah
Another crazy thing is... she called this other guy for help about 4 yrs ago. They were having phone issues so he asked if they could hop on @zoom_us, so they did. When the guy saw her and her husband he kind of froze, looked shocked, and excused himself..
-
Mark Shenton
(@ShentonStage) reported
from
Camberwell, England
Incredibly frustrating day, with @zoom_us not working properly. Funny how reliant on technology we’ve become, especially now in lockdown. And how powerless we feel when it fails us! #zoomdown
-
Taz ( paul marlow)
(@magictaz) reported
from
Leyland, England
@zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it
-
Linda Hellard
(@LindaHellard) reported
from
Cardiff, Wales
@sarahluxlee @Walter_Toniolo @pxr09 @zoom_us @shamikalashawn @Zoom Still no fix 😤
-
Richard Joseph Keyte
(@RJKeyte) reported
from
Birmingham, England
This lock down has shown me, how good @zoom_us us. And how bad @MicrosoftTeams is.
-
Kelli Burris
(@kelliburris7) reported
from
North Olmsted, Ohio
@zoom_us I downloaded zoom the my pc that works with windows xp through Google chrome & also I tried it through Firefox too and the download won't open .Help.
-
MensNakedYogaLondon
(@mensnakedyoga) reported
from
London, England
Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.
-
Benny Benack III
(@bbjazziii) reported
from
Manhattan, New York
@zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...
-
Matt Ramsbottom
(@MattRamsbottom) reported
from
Oldham, England
@nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧
-
Amanda Jones, Defender of Wonder
(@abmack33) reported
from
Denham Springs, Louisiana
Hey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
from
Bedford, Texas
2p On a @zoom_us call with Client85, assisting in debugging an eCommerce @WooCommerce shipping issue. 2 products in a cart both requiring two different shipping methods. Complicated stuff.
-
Rajesh Kasargod
(@Rajeshkasargod) reported
from
Mumbai Suburban, State of Mahārāshtra
45 days of relentless calling my @JBLaudio ear phones gave up on me . @zoom_us @Google @MicrosoftIndia #Zoom #HangoutMeet #ConCalls #MicrosoftTeam Lockdown without #Earphones . #WorkFromHome #Help
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Gerald O'Patrick
(@Gerald95051) reported
from
Redmond, Washington
Let’s let @zoom_us Zoom know that we do not approve of their video conferencing being used to notify employees of layoffs or firings. #Zoom should change their terms of service to forbid this practice.
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