Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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David McDermott
(@Donjeur) reported
@zoom_us I was passed around Ian, Christian L and then Edgar. He then disconnected and left me back with the bot. Can someone please help?
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us Since I upgraded my Mac iOS yesterday my slides as virtual background does not record my camera picture (me) anymore! Can you please fix this bug 🙏🙏
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JennTorres
(@jennesayqua) reported
@zoom_us help, new update doesn’t allow me to connect to my iPad or iPhone (w/a wire or Bluetooth). Using Mac and iPad with latest software update.
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Kaitlyn B. Joshua
(@KeepNupWithKait) reported
@zoom_us need zoom support but don’t have business account only licensed account. Can someone help? I noticed the customer service phone number is only for business accounts now.
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Nirmala
(@nirmalavirgo) reported
from
Hadapsar, State of Mahārāshtra
@zoom_us Hi customer care team , we are not able to purchase your Pro plan. It's not going beyond "Create an account" page. Plz help
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♉ Álvaro Wolf ツ
(@Alvaro_Wolf_) reported
The page is down. I have not been able to download it since the last update. @zoom_us solve please!
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katy
(@katy63304179) reported
@zoom_us when I paste a link into the zoom chat, students are unable to click it. Copy/paste not appropriate as they are very little. Can you help?
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Matthew Bassett
(@PhysEdApps) reported
My Ss teacher can only see @zoom_us names when his cursor is on the screen. My names stay on the screen at all times. Does anyone know where the setting is to change/fix this? #physed #pegeeks
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Ben Scott
(@benscottlondon) reported
@zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?
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Nicola Bertoni Dedmon
(@nsbertoni) reported
@zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼
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Raj Parikh
(@rajivdparikh) reported
@zoom_us @JharnaPariani Same issue as everyone else here that started recently (Jan 2021)... no internet/firewall/proxy changes....
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sami 🖇 reactivated lolzies
(@CHMPGNECL0UDS) reported
@zoom_us thank u and i tried that but it keeps giving me error 300 and there’s not much i can do with my account because it’s a school account help
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A Blog of Their Own
(@BlogOfTheirOwn) reported
@nsbertoni @zoom_us Yes---it's wreaking havoc on our new semester. This is a major problem.
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Ma. Cristina Lopez M
(@Crismas2017) reported
@zoom_us Help me! I have problems logging into my zoom pro account. Because email was changed of google at microsoft.
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Jessica N. Jones, Ph.D.
(@DrJessicaNJones) reported
@zoom_us i see that there was an issue related to the use of web hooks and that is has been resolved. Do you know of any issue with API calls. Code that worked fine yesterday now gets an invalid_request response
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