Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Holden
(@JonathanDHolden) reported
@A11yLondon Does @zoom_us count? You CAN add auto or live closed captions without an account from a third-party service... Or pay for integrated CC
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Samantha Tall
(@SamanthaTall) reported
@zoom_us @eli_usss Yeah @zoom_us it’s happened to me too and several of my peers. Perhaps it’s a glitch? But it’s very scary to not know that the mic will randomly turn on
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Lakefemme
(@BetsyMackinnon) reported
@zoom_us Happy to have my zoom stock go down by $1000 yesterday. Don't mess with women and don't mess with Posie!
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Aurélien MICHELIN
(@AurelienViaM) reported
@zoom_us ❌ Myth: linux version of Zoom is on par with Windows. ✅ Fact: Its crashes a lot, some features like filtering are broken.
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Higgs
(@vnvobit) reported
what is it with @MicrosoftTeams and Macs? Latest update has rendered video calling impossible as anytime I initiate one the call is immediately disconnected and Teams restarts. No issue using @zoom_us this morning (rock solid) but teams used by most I work with
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Daniel E Sandoval
(@d3sandoval) reported
@AshleeMBoyer @zoom_us Feels like a very solvable problem to just let participants toggle on captions whenever they need them...
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Marie
(@utoepeea) reported
@zoom_us why do you have to out source your tech support? It is so frustrating. I need help but I can't communicate with the support staff. 😡
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Paul Harvey
(@coachfoxy21) reported
@metraux_julia @zoom_us @NAD1880 Please follow this up to address our latest problem with Zoom on a closed closed issue (lets produce a new ADA lawsuit if you guys can do that)
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Niko
(@NikoSarcevic) reported
@suchi_kulkarni @zoom_us @Skype so strange. ive upgraded basically minutes after it was available and I have no issues whatsoever
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Bernd Riederer
(@b_riederer) reported
@suchi_kulkarni @zoom_us @Skype If I remember correctly I had similar problems shortly after upgrading. However I did a lot of reinstallations after upgrading and now everything works without a problem. So I would suggest to delete (properly) the applications and reinstall them. Have you already tried this?
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🐮
(@zoehanjiii) reported
@briiieee_ you can flip your own vid in the settings but it doesn't flip your vid in other participants, i will never open my cam again @zoom_us my non-asymmetrical says i look really ugly pls fix this
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Jerry Powell
(@jpowell1997) reported
@zoom_us May we please give a an independent per person volume slider or noise suppresion? So many people don't care about being on the other end of a child screaming into a mic randomly. This problem won't stop after a pandemic.
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Ken Templeton
(@kentempletonela) reported
The private chat in #zoom breakout rooms hasn't been working in my classes yesterday and today. I swear it worked in the past--anyone experience this and have a fix? @zoom_us #edchat
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Suchita Kulkarni
(@suchi_kulkarni) reported
I upgraded to macOS big Sur a few days ago. Since then I can't screen share via @zoom_us or @Skype . Anyone with similar issues? Any possible solutions? My apps already have screen share permissions.
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Konrad Cheng
(@konradscheng) reported
@karrisaarinen @zoom_us This used to happen to me and I ended up needing to replace my motherboard 2 months later and no problems yet...maybe i should’ve closed my thousands of chrome tabs...
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