Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Pierre Bruynooghe
(@P_Bruynooghe) reported
@zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?
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Haebar85
(@Aresss100) reported
@zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.
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Emma Louise Sheppard
(@ShepEmma) reported
@zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?
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rachelle
(@haddad_rachelle) reported
@zoom_us after the new update am unable too connect on my 4g service, is that normal ?
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Greg Fong
(@khole_greg) reported
@Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts
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Wasim Ahmad
(@wasim80) reported
@zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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slow-moving apocalypse
(@sarahflorman) reported
@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
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❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸
(@lillybientot) reported
@zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?
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Penyembah Bakso
(@BaksoPenyembah) reported
@xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?
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Ms. AK
(@akincali) reported
@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
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Donna Maria: The Lifestyle CEO
(@donnamaria) reported
Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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Niger Delta Youth Peace Movement
(@NigerDeltaYPM) reported
@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
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Leslie Truex, Literary Agent
(@ltruex) reported
Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
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Brennan Taylor
(@Brennan81511014) reported
@vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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MattBling
(@saxeeosayande) reported
@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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