Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Ghost of Spreadsheets Yet to Come
(@dacoursey) reported
@AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.
-
Dan Plashkes
(@danspdata) reported
from
San Diego, California
Most people are ready to flush #2020 down the proverbial toilet. History may have a different opinion. 2020 may have changed working families quality of life forever. Who’s willing to drive 60-90 minutes each way to go to work when they can @zoom_us at home ? #HappyNewYear2021
-
Gordon Miller
(@GordonDeBucks) reported
@zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.
-
Lorna Mann
(@LornaMann_) reported
@zoom_us ever since I’ve upgraded on my Mac I can’t stay in a meeting longer than 2mins before being kicked out (happens when I’m host or just a participant) - can you help rectify this? Thanks!
-
ritzkraus
(@ritzkraus) reported
@SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.
-
Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us The Zoom client is very slow and can't detect my webcam. It was fine on the 28th of December. I have reconnected the camera and uninstalled then reinstalled the zoom client. There are no other programs using the camera and it was working in teams before reboot. HELP!!
-
jonathanross
(@jonathanross) reported
@zoom_us is there a setting to automatically check for updates? I couldn't login for a funeral just now and the browser version caused a freeze / hang with my laptop. Eventually rebooted, updated and connected via mobile meanwhile. Last thing I wanted to have to deal with now.
-
Yogini
(@yoginisd) reported
What sort of pathetic service do you have where we can only interact w/ some chat bot but not an individual despite paying a ton load of money & be your paying customer long before your popularity. @zoom_us
-
laypish
(@laypishina) reported
@meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me
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brad groden
(@gunnr_brad) reported
@zoom_us unless a subscription fee is charged how does zoom expect to make money and raise the stock price that's down 35% in 30 days?
-
Kenneth Heal
(@KennethHeal1) reported
@AllieRenison @zoom_us No problem. Good to see it worked out.
-
Adam Moss
(@adammosscomedy) reported
from
Manchester, England
@zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...
-
PAT LALA
(@PATLALA5) reported
@zoom_us Unless you ae guaranteed eternal life this program is a f*n waste of time. Do not even try to get help when somebody has set up an account in your name and email, or try to get support. Unless you are JC. As for linked accounts - no edit on that setting, no deletes
-
Emma H. Wilson, PhD
(@ekhiatt) reported
@zoom_us I received an email on 12/9 indicating “someone would be in touch” regarding my inquiry into HIPAA-approved zoom. No further communication in nearly 1 month—was excited to get up and running ASAP, now rethinking due to poor customer service at @zoom_us #zoom
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Janet Page
(@JanetPage23) reported
@zoom_us Trying to invite friends as contacts, but when they click on the link they are told ‘your friend invitation confirmation link is expired (124)’ Can you help please?