Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Betancourt
(@texasrulz1) reported
@KamilSJaron @zoom_us @discord True there were problems, but I rather enjoyed all you tech-savvy Unix people having to beg for help with your computers.
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FemaleTruth
(@Miss_Insight) reported
@zoom_us registrant to my webinar receives confirmation emails but they do not show up on the Host's registration list. Registrant to my webinar gets false cancellation emails. I contacted support. Horrible experience. No resolution. Hence, a tweet. Please help.
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Tim Trotman
(@trotsky87) reported
Free @Spotify pumping thru communal speaker, with "Zoom Phone" (@zoom_us) ad repeating. In my head - a small child screaming zoom as they run down a hallway towards a half-open toilet door. They burst in on dad, doom scrolling while taking a dump & shout "phone!" #advertising
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Jeremy J Tillman
(@JeremyJTillman3) reported
@zoom_us hey I need some help just missed my meeting and can get no help at all please help
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Graham S. Miller, CFP®
(@GrahamMillerCFP) reported
@advizewealth @zoom_us Their service is great but their customer service is atrocious. Please let me know if you are successful.
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#JOY
(@Dhammananda_Joy) reported
. @zoom_us Hi, I wanted to subscribe but the mode of payment is with credit card only... Is there any other means of payment??? #Help
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Brett A. Becker
(@brettabecker) reported
@zoom_us It would be great if that error message could say something much more descriptive: indicating a connection issue, asking the user to check connection, firewall, antivirus, etc. and include useful links. Then "if all else fails, contact support <details here> with error 100006000"
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yup
(@pimplable) reported
@zoom_us pls fix your support!! I have one class that requires me to login to my zoom account to join but my account is disabled for some reason. I have tried with your website support but The help is useless. I tried calling because your website support could not help and guess
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Miss Padfield
(@miss_padfield) reported
@nadnosliw @zoom_us I haven't had issues with the browser version (I use Chrome) but wanted the app so I wasn't having a million tabs open at once and could find it more easily. The live lessons have gone fine but other parts have been seriously lagging
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Ebony Jade Hilton, MD
(@EbonyJHilton_MD) reported
@mutalenkonde Don’t let them forget that walk as you login to @zoom_us. They can see it, sis!
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Paul Yates
(@PaulCoffeeFreak) reported
@zoom_us I need to provide call-in access for non-camera users in my invite. Am I able to do so with my free account? All my invite shows is a web link. Little help?
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Flump
(@Jujjaloo) reported
@zoom_us can you offer any advice about recording please? Previously I could do a meeting with just myself and record my screen share. I can’t seem to do this at the moment. Any help would be appreciated.
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Dan Scherlis
(@Scherlis) reported
.@zoom_us: (Has long-standing, silly, UI bugs. And error-ridden help articles discussing nonexistent settings.) Also @zoom_us: (Has no obvious way to report bad help articles, nor bugs. Just a pathetically-bad chat bot.) THIS is how a popular app stays flaky! #UXFail
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saynave
(@saynave) reported
from
Philadelphia, Pennsylvania
Hey @SpeakerPelosi is @zoom_us broken? Hop on zoom and finish this count!
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Shona Lemmon
(@sholemmon) reported
@zoom_us Why am I not seeing Video as an option when I am adding a virtual background? It is defaulting to allow images only. Help please!
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