Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Tushar Mukherjee
(@TusharMukherje8) reported
@zoom_us not able to use it... Please help
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Francis Lortie
(@FrancisLortie) reported
@zoom_us 1/2 So I'm locked out of my account, with a meeting soon. Tried to call tech support, bcuz Im not getting any password reset e-mails. Tried 4x. Apparently, I don't get phone support. Thanks for the help Zoom. Thanks alot!
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carly
(@danceandrepeat) reported
@zoom_us this new update makes the chat awful to use. I’m not trying to send an iMessage. It makes it 10x harder to keep up with a chat conversation when I can only see three messages at a time. Seriously, 2020 has been hard enough. Why fix what isn’t broken?
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micia
(@DeMiciaValon) reported
@zoom_us help
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Elaine Wrenn
(@ewrenn) reported
Is anyone else having issues with Screensharing in Zoom? Since the 5.4.6 update, multiple teachers can't Screenshare. We can't find a consistent combination of software and operating systems to explain the problem. @zoom_us support has BARELY responded & not provided a solution
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✨ Soft Butch Cassidy 💫
(@mxgoodbar) reported
Trying to figure out why my @zoom_us client won’t connect & all the support articles are suggesting it’s a network issue. But it’s just not. I can connect from another computer on the same network, just not from my work computer.
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matthewsylvester
(@matthewsylvest2) reported
@zoom_us hey ever since i started using break out rooms my zoom started crashing every time i use my camera is there any way you can help with this? im a teacher and i dont like not being able to be on camera.
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Dr Jarryd Willis PhD
(@DrJarryd) reported
@zoom_us @ericsyuan @designsbyfancy Kkaes, just sent the DMs 🏈🦋 (also, if you're on a first name basis with Apple, please ask them to add an emoji for Baha'i religion. I'm Catholic & I have 2 options but my Baha'i friend has *zero* emojis she could select on iPhone. But first let's fix Presenter View lols)
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Jerry Daykin
(@jdaykin) reported
from
Galway City, Connaught
Why does Zoom not get called out more often for having a terrible in-browser UI/experience... no gallery view at all. Everyone else manages it @zoom_us?
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Eric Twilegar
(@twiggyer) reported
@zoom_us can you kindly remove the "forgot" password hyperlink for the input text on your login form. it gets in the way of the password managers etc. if any designer out there sees this...please stop using placeholders and links inputs......overdesigning.
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Aizat Shamsuddin
(@AizatSH_) reported
@zoom_us customer service sucks. Sucks sucks sucks.
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Joshua B. Miller
(@jben0) reported
@ben_golub @IvanWerning @zoom_us ALT+F4 will shut down zoom, assuming the window is on top
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Mita Saha
(@MitaSah90465630) reported
@zoom_us Sir, I am facing problem in zoom when I am using in desktop. So can you fix the problem I am facing in zoom? Though I have a good internet connection
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Dr Chris Naunton
(@chrisnaunton) reported
@Tomus72 @zoom_us Really sorry about this Tom, it seems @zoom_us wanted participants to sign (again) in many cases - not sure why this would be any different from any of my prev sessions but will be trying to avoid the problem in future! Did you manage to get in in the end?
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Marco Miralaie
(@MarcoMiralaie) reported
why ******** is the mute and video button right next to each other on Zoom?????? I WILL FIX YOUR UI FOR FREE @zoom_us