Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Pratigya Esther Ram
(@pratigyaesther) reported
In another first this year, I am now attending a funeral service on @zoom_us
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Amba
(@Ambasutherland) reported
@zoom_us anyone else can’t get zoom support to help them? I can’t believe my first tweet has to be to ask for something I pay for! @ericyuan Help! I know this year is hard but CS is failing.
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Todd S
(@BlueDevil123) reported
@zoom_us Help on this please. How do you "zoom in"your webcam on a Zoom call on PC using the zoom app? I am sitting close but look far back. If not a native functionality, Is there separate recommended software?
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Julie
(@bsbfan4life92) reported
If anyone is down to @zoom_us on NYE with Sup crushes to-go, let me know. I would totally get dressed up and do my hair/makeup just for this. @SupDogsECU
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Rajveer Singh Lotay
(@Rajveer_786_) reported
(1) @zoom_us I would request you to fix a bug present in the latest version of zoom - 5.4.7(946) In-call audio is not being transmitted to my bluetooth headphones i.e the app is not sensing the headphones. Also because of no in-call audio being delivered to the headphones,
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Duncan Williamson
(@todlad52) reported
@zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service
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Uğur Kara
(@triiuak) reported
Do you know anybody information #zoom mirror effect issue? When we are during meeting, I changed mirror effect in video settings but participants seeing same video!!! @zoom_us
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Anush Ter-Khachatryan
(@TerKhachatrian) reported
@zoom_us has decided that it's time to remove #Yerevan from their time zones, offering only Baku, Tbilisi. If the year-end workload hit you hard, let us know and we can help reorganize yourself. Otherwise, this is simply unacceptable.
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Chris Moose
(@moosechris) reported
@alanlepo @rwang0 @zoom_us 8/end — but if all they do is re-develop gmail themselves they will have a strategic blunder. If goal is ‘don’t get stuck behind existing calendar/email’ then buy into market now (hello HCL). If goal is ‘fix meeting experience’ then write a whole new way of doing this.
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Michael Wayne
(@Michael16195263) reported
@newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!
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Bossgod
(@imBossgod) reported
@zoom_us I have contacted that department, submitted 3 tickets already and the issue has not still been resolved yet... I keep getting an automated reply that my ticket has been filled and nothing more...
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Rick Heitmeyer
(@rheitmeyer) reported
@CBSNews was comparing the different @zoom_us type programs this morning and mentioned that @Apple has its own service. What am I not realizing?
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Kellz
(@damizzez54) reported
@zoom_us Why are you so damn expensive? Why are you being greedy while there is a pandemic? Noone has the money to afford your service! Why do you tease us with teaching excellence and pull the ball away because of money? Our kids, the future deserve better, do better!-Teachers
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Dave Michels
(@DaveMichels) reported
@ChristopherKoel @voipnorm @zoom_us There is not much opportunity to fix email or calendar with just the client. But yes the new solution shouldn't involve a separate client.
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Rebecca Lerner Depew
(@rebeccall80) reported
@amyecheetham @JStrauss6 @zoom_us They really need to fix the UX on that - it’s the “reply all” nightmare reimagined.