Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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D. Sengupta
(@dpsisi) reported
@zoom_us should be classified as a shareware in desktop service as the ‘nag’ in so called ‘basic’ service do get more frequent over time. What about some ad breaks like ‘thanda thanda cool cool’ or ‘Big boys don’t play at night & wear 2 masks’ for zoom online meeting revenues..?
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Thomas J. Quinlan
(@thomas_quinlan) reported
@zoom_us So if a corporate user I'll need to presumably submit something to the help desk.... thanks.
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Thaddius.
(@thaddiuslord) reported
@zoom_us Mad Max Beyond Thunderdome or Big Trouble in Little China.
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TAWSIF AMMAR
(@tawsif_stanford) reported
The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia
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Dr Dyi Huijg
(@ADHD_Women_Res) reported
@MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
@zoom_us Hello! So the problem seemed to be with using a desktop browser. I wound up trying with my phone's browser and was able to upgrade easily. Something about the billing screen via desktop wasn't permitting me to progress.
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me
(@_prasket) reported
Anyone forced to use @MicrosoftTeams I feel VERY sorry for you. I just tried and what a piece of crap especially on Linux. App requires a login and web app either gives you video and no audio (have to call in) or audio and no video. @jitsinews & @zoom_us work flawlessly on Linux.
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Llewellyn Falco
(@LlewellynFalco) reported
@zoom_us I can log in from my iphone, tablet and laptop at the same time, why can't I login from my laptop and desktop at the same time?
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Christa
(@ChrissePit) reported
@zoom_us My image turns green for other people when in meeting. Have also friends whose image turn green for me when in meeting. Only happens on my PC. Might be related to @NVIDIAGeForce as it began after an update for all of us. Any help?
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Esmé Weijun **** • 汪蔚君
(@esmewang) reported
@elissawashuta @zoom_us Or maybe it’s only with webinars? As you can see from the replies I received on this tweet, this has been an issue for many people, apparently
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes
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Ken Walls
(@RealKenWalls) reported
Hey @zoom_us I thought you'd like to know that after 8 years of paying for your professional level of service, I called for the first time in 8 years because I wanted to upgrade to add my wife to the account, your computer told me that my account doesn't "qualify" to speak
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us Hello this week's update didn't fix the bug! Please fix this bug. Setting pptx as virtual background only records the pptx and not our image anymore.
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Bogdan Costea
(@BogdanCostea) reported
well, I found the @zoom_us native client, 1 down, 4 to go
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Mars
(@Ahgamond) reported
@zoom_us really out here tryna get me in trouble ffs fix your worthless mobile app give us more than one god damn volume option okay I can't be having my bluetooth die and everyone on call suddenly coming out of my speakers FULL BLAST with no way to mute it at 2:30am
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