Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 5
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • santiaghini Santiago Hernández (@santiaghini) reported

    @shawnxu @zoom_us I’m not sure I would want zoom to fix that. Feel like the out-of-sync part made it especial!

  • AustinCorgiBart Austin Cory Bart (@AustinCorgiBart) reported

    @nathanielgranor @zoom_us I'm not saying I have a laundry list of complaints or a heap of suggestions (although I do have both), but I can just say it's not working and I want to try other things. At this point, Imma throw pedagogy at the wall and see what sticks.

  • OliDierickx Olivier Dierickx (@OliDierickx) reported

    @zoom_us I am f-e-d- u-p with your 'I am a not a robot' each time I have to login to your website for my account I loose 3+min checking for 'fire hydrants' etc... Having to do it more than 2 times is a NONSENSE! You are decreasing the chances that I come to buy anything from you

  • US_of_the_West 🇺🇸🇮🇱🇭🇰🇹🇼U.S. of the West🌐🦅 (@US_of_the_West) reported

    @zoom_us FIX THE MAC CLIENT ON BIG SUR!!!

  • nathanielgranor Nathaniel Granor (@nathanielgranor) reported

    @AustinCorgiBart @zoom_us If you're interested, I'd love to hear more/help brainstorm. Might be interesting to throw together a quick panel/podcast of CS educators in video form. It's the sort of convo that usually happens in hallways at conferences but... not too many of those around/no time to wait...

  • Ms_GTeixeira Ms. Teixeira (@Ms_GTeixeira) reported

    2 of 2 @zoom_us we are suspecting there are serious compatibility issues between the latest two Zoom updates and Macs (BigSur and prior)...anyone out there experiencing issues ? #zoom #zoomclass #bigsur

  • RavmanIT RedFoxe (@RavmanIT) reported

    @satyanadella buy @zoom_us fix @MicrosoftTeams video issue

  • nlittlejohns Neil Littlejohns (@nlittlejohns) reported

    Anyone else having trouble with @zoom_us right now?

  • bielleogy Elinne Becket (@bielleogy) reported

    @robertiafe @zoom_us Multiple logins as in same login on 3 diff devices, or 3 logins on the same comp?

  • DrSethMurray Seth (@DrSethMurray) reported

    @LucasAHaag @zoom_us I understand how this could lead to a lot of problems, if you were saying things about someone late they might perceive as derogatory. But in many meetings, the positives outweigh the negatives IMHO so a toggle switch might help.

  • TVI_ting Yue-Ting Siu (@TVI_ting) reported

    Hey @zoom_us are there any updates soon to fix what Big Sur broke? I’m unable to run any virtual backgrounds since updating - the whole system locks up. Pls help, thx

  • GameChaplain The Force Ghost of Christmas Past (@GameChaplain) reported

    Just wondering if @zoom_us has capabilities to provide support during a meeting if a participant appears to be in health or medical distress? I just had someone present with stroke symptoms and was concerned. What if there was a cardiac issue? Witness to domestic abuse? Etc?

  • claudiaalick claudiaalick (@claudiaalick) reported

    @webcaptioner @zoom_us Waaaait. Is this function where you can embed the caption in the zoom? I need more details. Even if it’s not working perfectly I need this service

  • ariellejgoren Arielle J. Goren (@ariellejgoren) reported

    Me: Why is @zoom_us not working?!? 5 yo: Maybe the host hasn’t started the meeting yet #2020: The Year Our Kindergarteners Became the IT Team

  • shirky17 paul shircliff (@shirky17) reported

    . @zoom_us I have you on a second screen When I go to share something on screen 1, zoom comes back to screen 1 drops down to one box, closes chat, closes participants... Also , names are randomly dropped from video box .????

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