Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Check Current Status
Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bradford, England | 2 |
| Chester, England | 1 |
| Watford, England | 1 |
| Santiago, Región Metropolitana | 1 |
| Exeter, England | 1 |
| London, England | 1 |
| Loja, Provincia de Loja | 1 |
| Rochester, NY | 1 |
| Huehuetoca, MEX | 1 |
| Delhi, NCT | 1 |
| Manchester, England | 1 |
| Teignmouth, England | 1 |
| León de los Aldama, GUA | 1 |
| Puerto Vallarta, JAL | 1 |
| Chesterfield, England | 1 |
| Patna, BR | 1 |
| Noisy-le-Grand, Île-de-France | 1 |
| Río Ceballos, CD | 1 |
| Dungannon, Northern Ireland | 1 |
| Williamsburg, VA | 1 |
| Chalfont St Giles, England | 1 |
| Kirkcaldy, Scotland | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Melbourne, VIC | 1 |
| Tracy, CA | 1 |
| Daly City, CA | 1 |
| San Pedro Garza García, NLE | 1 |
| São Paulo, SP | 1 |
| Birmingham, England | 1 |
| Cruz das Almas, BA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
TN
(@TradingNimbus) reported
@zoom_us @Skype can you guys help congress out with their hearing quality? The sound is horrible. #roaringkitty #RobinHood $Gme $zm $msft
-
Matt Penn
(@mattpenndotcom) reported
@emerywells @zoom_us Heavy zoom user here, cpu utilization pretty low when using on Mac and pc normally. Sounds like may be a corrupt install, or a video driver issue?
-
#DaddyPirate
(@rusheurope) reported
@zoom_us This platform is utter ****. The customer service is even worse. Total waste of ****** time!
-
Steve Mahoney
(@_steve2_) reported
So here's the thing that is the major privacy - hipaa - legal issues with @zoom_us You don't know who else is in the room with a person What is being recorded Judges threaten that this is illegal but it is virtually unprovable tested stuff already Imagine if....
-
TheRealSlimDavey
(@TheRealSlimDav2) reported
@zoom_us Why can't I see chat history from before I join a meeting? Frequently I take trainings with multiple sessions, so joining a later sessions means missing the useful links & instructions provided by the instructor when they started the training. Please fix this feature.
-
Jeff Roy 🎬🍿☕️💻🐕🌴🖖
(@pulpjedi) reported
@Adamski @emerywells @zoom_us What Adam said. I run 6-8 hour board meetings over Zoom with showing presentations and videos along the way. That’s not to say I like Zoom... I hate it. But I haven’t had any issues.
-
unequivocallyMe
(@NoscoMihi) reported
@zoom_us hi. I’ve tried several times to reach customer service via email since phone support is only available for business accounts. Is there anyone I can be helped?
-
Dan 🧑🏻💻
(@GigabiteDan) reported
@zoom_us Thanks! Yeah the issue is on the iPad. On iPad though there is no such difference, it’s all speaker. In any case, OK, pushing the button on the screen can silence— but it is standard UX that simply dropping vol to 0 mutes, not sure why the iPad app devs would override that 🧐
-
BOOM
(@Boom_fps) reported
@zoom_us fix spacebar push to talk its so bad it works 25% of the time and let me choose the button
-
Chris McDonald
(@ChrisMcD45) reported
@zoom_us Hi I am in the middle of a webinar and my chat function is not working. What can I do?
-
cee bear
(@CaramelBear81) reported
@zoom_us Hi, do you have a consumer service number in the U.K.?
-
Keara
(@thismomstired) reported
@zoom_us Your most recent update has rendered many youth chiro me books absolutely useless for e-learning that is 100% taught in zoom. Contacted support and was told my only option is purchase another computer for our kid. We’ve gone 6 months with no issues.
-
Philip Nicholas
(@leedsbarber) reported
@zoom_us Zoom is taking money from my PayPal account but both of my accounts say they are free, therefore I am unable to use the chat feature to find out what my paid account details are. Can anyone help please?
-
αηgєℓα αℓι
(@angylala_) reported
Tbh @zoom_us is complete trash. Needed help on an audio issue but they literally provide NO customer service for people who have the “basic” (free) membership? How is there no online support for an app that’s literally providing virtual tools??
-
Jeremy Blank
(@jerblank) reported
@zoom_us hi zoom The app is suddenly incompatible with my Lenovo tablet. Meetings won't open and I can't find zoom in the play store. Please help ASAP
Check Current Status