Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • theChrisDo Chris Do (@theChrisDo) reported from Los Angeles, California

    @CA12L0 @rodemics @Blackmagic_News @CanonUSApro @Dell @zoom_us @artcenteredu No service offered right now. Just experimenting with improvement engagement, participation and dialogue.

  • __ohthatscute oh, that's cute. (@__ohthatscute) reported from Bronx, New York

    @zoom_us You’re working with the law enforcement to spy on users. Take this down.

  • ahhbeegayle 𝔸𝕓𝕓𝕪 𝕊𝕔𝕙𝕦𝕓𝕒𝕔𝕙 (@ahhbeegayle) reported from Lenexa, Kansas

    @TeriL1974 @zoom_us No kidding! 👊🏻 No wonder their customer service is impossible to reach hahha

  • 2601Manish Prof. Manish Thakur (@2601Manish) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us quarter was crazy town: - Sales grew 170% - 769 customers paying them $100k+ annually, +90% - 20x increase in meeting minutes. From 100 billion hrs in January to 2 trillion hrs in April. - #AWS added thousands of new servers for days in a row to help meet demand.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Michelle Frick who "works" for you is rude and not helpful. Your customer service is HORRIBLE.

  • sjkilleen Sean Killeen (@sjkilleen) reported from Arlington, Virginia

    Wow. I defended @zoom_us through their security issues too, saying the UX was way better and they'd catch up quickly. This security stance I cannot defend or support. This is a problem of leadership at the top. Will see if I can find alternatives I can lobby for.

  • garyrikard Gary Rikard (@garyrikard) reported from San Diego, California

    @ylfnogard54 @CPDChina @MauraMoynihan1 I understand the law and China has a lot of latitude with discretion. a tough issue because if you are cited for violation then you are forbidden to do business in China forever. #zoom is in a tough spot. @zoom_us must partner with other companies and apply pressure to China

  • Bryylliant Bryant de Venecia (@Bryylliant) reported from Honolulu County, Hawaii

    First day of Mercury *************** and I get booted off my own Zoom meeting. How dare you. @zoom_us can you fix the solar system pls thanks.

  • PhilWeasley Phil Weasley (@PhilWeasley) reported from Columbus, Ohio

    @zoom_us you’ve made a lot of terrible decisions and I’ll be canceling you and deleting the app!

  • lazowybassi Zuz (@lazowybassi) reported from Birmingham, England

    @vdvedprakash21 @zoom_us My issue has been resolved. Even though I have paod already, I have clicked ‘upgrade’ and went all the way to the payment but the new payment did not go through and my account restored to the premium. Maybe worth trying on your end if you have urgent meetings.

  • WesBEnterprise Wesley Barnett (@WesBEnterprise) reported from Beaufort, South Carolina

    @ddosguru @tmcg89 @Jason @BlueJeansNet @zoom_us This one is especially terrible. Relatedly, Zoom had much better word of mouth. I had barely heard of BlueJeans, even today.

  • jsmauro13 Joseph S. Mauro (@jsmauro13) reported from Manhattan, New York

    Clearly @zoom_us has yet to fix the security features that keeps useless attendees from crashing meetings.

  • CamInTheCloud Cameron (@CamInTheCloud) reported from Marysville, Washington

    @zoom_us WRONG, Deleting my app / shutting down my account

  • NinnaMakrinov Ninna Makrinov @ChileHunger (@NinnaMakrinov) reported from Birmingham, England

    @HelenConnick @zoom_us That reminded me so much of the start of my career. I worked in consultancy. I prepared teaching materials and did the research. Older men taught them. I was told I was too young. I was not told I was female and not thin enough, although I'm sure that was part of the problem.

  • productionadam productionadam (@productionadam) reported from Alpharetta, Georgia

    @zoom_us can someone please help me. I have a very important broadcast about to start and I’m realizing I’m not getting HD. I have a business account and can’t get in contact with anyone. Very frustrating.

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