Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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John A. Carpente
(@DrJohnMTBC) reported
from
Queens, New York
Anyone else having issues with #garageband interfacing with @zoom_us & @FocusritePro ? Thoughts? #AcademicTwitter
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Graham S. Miller, CFP®
(@GrahamMillerCFP) reported
@advizewealth @zoom_us Their service is great but their customer service is atrocious. Please let me know if you are successful.
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Dan Scherlis
(@Scherlis) reported
.@zoom_us: (Has long-standing, silly, UI bugs. And error-ridden help articles discussing nonexistent settings.) Also @zoom_us: (Has no obvious way to report bad help articles, nor bugs. Just a pathetically-bad chat bot.) THIS is how a popular app stays flaky! #UXFail
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Winlar (Voter and Winner)
(@Winlar) reported
@zoom_us Here's a thing about Zoom as a teacher. If the Internet hiccups one little bit, it kicks you out of your own meeting, puts a random kid in charge as host, then won't let you back in unless the teacher (you) admits you back, which you can't do. Zoom, fix this!
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Teeebz ♕
(@acupof_Tiba) reported
@zoom_us help! I am having issues displaying my name because my last name contains “***” in the middle of it. Can someone help me??
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Colin Overweg, CFP®
(@advizewealth) reported
Has anyone successfully upgraded their @zoom_us account to "zoom united" for bundled phone service? I've been trying for 3 weeks 🙃
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Brett A. Becker
(@brettabecker) reported
@zoom_us Thanks. I disconnected from my wifi network and reconnected (to same one) and error was resolved.
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Paul Yates
(@PaulCoffeeFreak) reported
@zoom_us I need to provide call-in access for non-camera users in my invite. Am I able to do so with my free account? All my invite shows is a web link. Little help?
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Jeff Smith
(@j61smith) reported
All @zoom_us @MicrosoftTeams users: please stop using your computer’s microphone. Your audio is terrible. A simple headset sounds much better. #zoom #audio
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Miss Padfield
(@miss_padfield) reported
@nadnosliw @zoom_us I haven't had issues with the browser version (I use Chrome) but wanted the app so I wasn't having a million tabs open at once and could find it more easily. The live lessons have gone fine but other parts have been seriously lagging
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Jason Karns
(@jasonkarns) reported
@zoom_us Cmd+W is broken on macos Big Sur. it doesn't just close the single foreground window but exits the entire call 😡
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Richard Mincher
(@Rmincher) reported
@zoom_us please help. All of a sudden I cannot share my screen whilst hosting a zoom call. It just shows a black screen to other participants. I have enabled access etc. and still nothing. I have also tried with the new update installed for Mac M1 chips and without
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AmericanWoman
(@Iowa4Trump20) reported
@zoom_us I had my first two Zoom meetings this week and both were a disaster. First attempt on my work computer via Chrome, and had 50% functionality. Downloaded the app on my Surface Pro & could not get the sound or mic to work. Checked mic settings, still did not work. Terrible product.
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Tori D.
(@toriinks) reported
Is @zoom_us down ?
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WhatsAbschalten
(@whatsabschalten) reported
@jordanhgreen @signalapp @zoom_us Officially, group calls have only been available since mid-December. Since then, there have been no expansion plans. But that should certainly not be a problem.
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