Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry Powell
(@jpowell1997) reported
@zoom_us May we please give a an independent per person volume slider or noise suppresion? So many people don't care about being on the other end of a child screaming into a mic randomly. This problem won't stop after a pandemic.
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Lakefemme
(@BetsyMackinnon) reported
@zoom_us Happy to have my zoom stock go down by $1000 yesterday. Don't mess with women and don't mess with Posie!
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🐮
(@zoehanjiii) reported
@briiieee_ you can flip your own vid in the settings but it doesn't flip your vid in other participants, i will never open my cam again @zoom_us my non-asymmetrical says i look really ugly pls fix this
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Suchita Kulkarni
(@suchi_kulkarni) reported
I upgraded to macOS big Sur a few days ago. Since then I can't screen share via @zoom_us or @Skype . Anyone with similar issues? Any possible solutions? My apps already have screen share permissions.
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Daniel E Sandoval
(@d3sandoval) reported
@AshleeMBoyer @zoom_us Feels like a very solvable problem to just let participants toggle on captions whenever they need them...
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Coach Luigi
(@ForTheKidsMayne) reported
@zoom_us your customer service is non-existent. I haven’t been able to get ANY help unlocking my account because I don’t have a Host key. I can’t access my host key, BECAUSE MY ACCOUNT IS LOCKED. You would think such a large corporation could afford some help desk techs.
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Ken Templeton
(@kentempletonela) reported
The private chat in #zoom breakout rooms hasn't been working in my classes yesterday and today. I swear it worked in the past--anyone experience this and have a fix? @zoom_us #edchat
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Sarah Glendenning
(@SGInterpreting) reported
Aaagh got a green screen which is great except for @zoom_us. The angle on the camera seems to be really wide. My green screen fits everything else! How to I solve the issue except for buying a wall to wall screen?
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Caroline B
(@cmbaileyatx) reported
@metraux_julia @besswww @zoom_us I would say the same, although I have noticed some issues with Google Meet lately where not everyone will show up on screen - it’ll just show an icon instead of their face, which is frustrating; and a bit of an audio lag. Zoom doesn’t usually have that lag.
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🎙️ᴅᴇᴀɴ (ЯF) ғɪʟᴇs📝
(@DeanOFiles) reported
Can't upload ****. And once this Zoom call is over, I'd bet my upstream issues go away. Because @zoom_us's product is a ****** resource hog, even in the browser.
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Aurélien MICHELIN
(@AurelienViaM) reported
@zoom_us ❌ Myth: linux version of Zoom is on par with Windows. ✅ Fact: Its crashes a lot, some features like filtering are broken.
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us I want to be able to record myself while setting my slides as a virtual background. The current ios update has disabled this. Please fix this bug 🙏🙏🙏
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Sarah L. Derrick
(@sarahlorraaine) reported
@meganvonbergen @zoom_us ALSO, it would be super helpful, if @zoom_us would let us send GIFs as GIFs and not as files in the chat. It would help my responsiveness to students by teaching or in an org. meeting.
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Alexia Blohm & Dora the Doodle
(@alexiablohmuk) reported
@SGInterpreting @zoom_us If you're on Mac iglasses may solve the issue
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bess williamson
(@besswww) reported
@metraux_julia @cmbaileyatx @zoom_us there are other issues with Zoom as well that makes their audio interact poorly with hearing aids (note I do not deeply know the tech side of this) and seem to give a lot of people headaches. Seems not to be built with access as part of rollout or development.
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