Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • LaraNi87 Laura 🦋 (@LaraNi87) reported

    @zoom_us can you please help as to why I can only see 9 people on my screen? Thanks

  • ohhh_ejai Joan Clayton’s Work Birkin (@ohhh_ejai) reported

    @loveqtina @zoom_us I feel like that’s some kind of privacy issue for sure?

  • ChrisLarder Chris Larder (@ChrisLarder) reported

    @MicrosoftTeams it's so painful to work on this platform. Even with powerful wifi, it's incredibly slow, full of bugs and errors! Yet no matter how many attend meetings on @zoom_us it's slick and rarely fails ...

  • travisamex @travisamex (@travisamex) reported

    @zoom_us why can’t I launch a poll in a breakout room? Awful - pls fix to allow this or properly update your website documentation. Nice surprise 15 mins before a huge meeting! Wanted each breakout room to do their own polls

  • codycraven Cody Craven (@codycraven) reported

    @JCL324 @andrewmriley @zoom_us My solution to Zoom's bad behavior has been to only use the web client - which requires pretending like I am having trouble downloading the client when joining a meeting

  • Kaa1i Kalesh (@Kaa1i) reported

    @zoom_us what's the fix when the last meeting host forgot to leave the meeting? This is frustrating as the next meeting host can't join, as the previous host session didn't allow

  • Hunter____M IcyKnoX (@Hunter____M) reported

    @zoom_us Today in all my classes no one has had their cameras on, and kids are saying zoom is isn’t allowing the cameras. Are the servers down but only for cameras?

  • WrittenbyaPanda Omar Quimbaya 齐漠 🇵🇷 🇨🇴 🇨🇳 (@WrittenbyaPanda) reported

    @jdstraughan That's terrible. I am sorry that happened, Jason. That's quite frustrating. What's up, @zoom_us? Why you stopping my boy, Jason, from getting interviewed?!

  • CheckinJunk CheckinJunk (@CheckinJunk) reported

    @BlueBaileyxxx @zoom_us Only problem is now you have to attend those >40 minute calls

  • VedderHead86 Damian Keane (@VedderHead86) reported

    @zoom_us Hi there. Since updating the latest Mac OS, Zoom crashes my Chrome browser at least once a day when I click on “Join a meeting”. Is this a known issue?

  • blinklair bebo (@blinklair) reported

    @zoom_us fix your sh1t

  • SheilaRBillings Sheila Billings🍎📝📚❄️ (@SheilaRBillings) reported

    @dunneteach @zoom_us Crud! That's so frustrating! I hope someone is able to correct the issue before you need it! Stupid tech meltdowns are super stressful this year! We're back hybrid, so half the kids Zoom, half in room all day--it's exhausting without tech crises! Good luck!

  • elmahar Elma Harmans (@elmahar) reported

    @zoom_us That is part of the problem!! Please inform how we can have live contact!

  • SheilaRBillings Sheila Billings🍎📝📚❄️ (@SheilaRBillings) reported

    @dunneteach @zoom_us Every morning I log in on my school MacBook and it says "Start" then I log my chromebook in and it shows as "join" because I'm already logged in on the first device. I don't know how to fix it, but it sounds like you're not logged out as host but you ended the meeting?

  • IoannaTalasli Ioanna Talasli (@IoannaTalasli) reported

    @merylkevans @zoom_us there was an update I did for zoom a week ago, I haven't been attending live in zoom for long and today was an exception with Equal Entry, I guess you had the problem at the webinar which just ended. That was the one I said I had no problem with captions under the slide deck

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