Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 9
Seattle, WA 7
Portland, OR 7
Los Angeles, CA 6
Quito, Provincia de Pichincha 5
New York City, NY 4
Chicago, IL 4
Minneapolis, MN 4
Lima, Provincia de Lima 3
Birmingham, England 3
Bogotá, Distrito Capital de Bogotá 3
Orlando, FL 3
Austin, TX 3
Washington, D.C., DC 3
San Jose, CA 3
Oakland, CA 2
Providence, RI 2
London, England 2
Kenmore, WA 2
Petaluma, CA 2
Vienna, Wien 2
Basildon, England 2
St. Louis, MO 2
Manchester, England 2
Brussels, Bruxelles-Capitale 2
San Isidro, Lima 2
Sacramento, CA 2
Santa Rosa, CA 2
Nashville, TN 2
Berkeley, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • joffeaton Joff Eaton (@joffeaton) reported

    Very disappointed with @zoom_us . I have emailed their billing department twice due to them taking all 12 months payment rather than the agreed monthly subscription and I haven’t received any email from them. Very poor service.

  • theHTlab The HT lab (@theHTlab) reported

    @zoom_us you need a pointer feature for the audience. It would help us communicate when we have questions about presentations.

  • reispectful reis (@reispectful) reported

    @zoom_us fix ur ****, i swear my **** gets unmuted randomly whenever I’m singing

  • billiecat__ billiecat__ (@billiecat__) reported

    @zoom_us why are my sharing capabilities limited now? I used to be able to share tabs or parts of my screen and now I’m only given the option to share entire screens. Please help. Big problem.

  • NingNingCheang Ning Ning Cheang (@NingNingCheang) reported

    @ImposterSbl @zoom_us We had the same issue since Sep. Spoken to zoom US twice and was told they couldn't help as we're UK. They gave me a contact name for UK and he didn't even bothered to get in touch. Perhaps we're not deemed worthy enough to be considered as K-12?! @zoom_us 😠

  • samspearsevans samspearsevans (@samspearsevans) reported

    @otter_ai @zoom_us I have all of that connected. Written in my tweet. The problem is that it doesn’t display in webinars.

  • charuc47 charu chandna (@charuc47) reported

    @zoom_us I have bought premium subscription of Zoom Account but the host is unable to share any file during a meeting. Kindly help!!

  • danmaccarone danmaccarone (@danmaccarone) reported

    @steveportigal With @zoom_us forcing the Waiting Room issue, we should at least be able to customize our Waiting Room music for everyone to listen to. Or tie it to our @Spotify . Sorry, I can't start this meeting until I finish listening to my Discover Weekly.

  • Mr_redjumpsuit Mark Pilipinas (@Mr_redjumpsuit) reported from Aulnay-sous-Bois, Île-de-France

    @zoom_us our group is trying to access our zoom account but it keeps having an error? What ahould we do?

  • NBauer Nathaniel Bauer (@NBauer) reported

    @zoom_us still no reply from anyone at zoom. Zoom Update six days ago rendered two different chrome books unable to use zoom. “Not compatible with device” errors suddenly. WTH?

  • tinofotos Tino (@tinofotos) reported

    Dear @zoom_us Team! My wife is a K-12 teacher in Germany and has registered with Zoom. She has filled out the form to apply for the 40-minute limit to be removed. Unfortunately it did not work. Can you help?

  • AnitaM86 Anita (@AnitaM86) reported

    @zoom_us @AppleSupport Hi, I've been having problems with Zoom ever since I updated to BigSur. When I open Zoom, it stays buffering and never enters the meetings. I can open Zoom in iOS without problem. Is there an issue, or it's just my OS?

  • celicoo Marcelo Alves (@celicoo) reported

    It's unbelievable how @zoom_us is the cloud-based video communications app #1. It sucks! I have never had a good experience with it. It's unsafe. It's broken. It keeps forcing people to use their awful desktop app instead of the web-based app - I "wonder" why is that.

  • hedwiglugaro Hedwig Spitzer - intérprete y traductora (@hedwiglugaro) reported

    @ABiesiedin Sadly, not for the inclusion of all #Terps not working from a hub. Once we were 3 teams of #Terps and one was blind. He couldn't work on platforms. The best was @zoom_us. He could get to being assigned as a #Terp but couldn't click on the accept button. He had to be replaced. Sad

  • E_Walshie Erin Walsh (@E_Walshie) reported

    @zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large tech company is so poorly staffed to help its end users? #help #zoomswack

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