Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • innovfest Innovation Festival (@innovfest) reported

    @zoom_us Your support chatbot is terrible - they rarely help the customer

  • challabackgirl_ ruthie dwp (@challabackgirl_) reported

    um @zoom_us pls let us react to chat messages bc every time I type anything in the chat I immediately have a panic attack but I can’t stop myself from typing pls help

  • RobertHarold19 USA = Good! Dems = Socialism = BAD (@RobertHarold19) reported

    @zoom_us Twitter, faceplant, Google and Amazon have shut Parler down. I just tried to sign up for Parler and the site is down. Twitter, faceplant, Google and Amazon all suck!

  • dim_elicit DIM ELICIT (@dim_elicit) reported

    @zoom_us @evelynyee5683 Hello, I have the same problem and my Mac configuration/Zoom app version also meets largely the requirements ! I do not understand...

  • vincelagario27 ZzZzZzz (@vincelagario27) reported

    @zoom_us Error code 104 103, it is stuck on the "Connecting" part, then gives me the error code. My internet connection is fine for everything else but the Zoom app on my laptop is only having problems. When I try to join zoom from web browser, everything in the meeting is trippy

  • HilaryJCampbell Hilary Campbell (@HilaryJCampbell) reported

    The @zoom_us issue plaguing lots of us recently seems to be to do with encrypted sound and the latest update. By unplugging my USB mic (#BlueYeti) and then logging off/on again, all could then hear my shared sound, and shields went green again. But how can I use my mic as before?

  • 9pokerface ANIRUDH (@9pokerface) reported

    @signalapp It's again down with the latest update. This is your @zoom_us moment. Please don't ruin it.

  • UMassWalker Dr Rachel Walker, Non-Binary Dragon of Awesomeness (@UMassWalker) reported

    @torreytrust @zoom_us [Screams in nurse & privacy laws] Um...yes, yes that seems to be an issue [Resumes screaming]

  • MarcSettle Marc Blank-Settle (@MarcSettle) reported

    @Stephen_Neal @zoom_us Indeed. Apart from the SE 2020 which just confuses things, anything from the iPhone X and newer has Face ID hence "pull down from top right".

  • JimmyHoffaREAL Jimmy Hoffa Official (@JimmyHoffaREAL) reported

    Don’t worry Unionists, @PeoplesUnionJH are receiving your concerns regarding the assemblies. Many pupils missed out on them today due to space in the servers. @PeoplesUnionJH demands a move to @zoom_us where this would not be an issue.

  • simon_g Simon Griffiths (@simon_g) reported

    @zoom_us My situation is that I give lectures online but the audience has grown and I may exceed 100 viewers. $199 per month is R3000 per month in South African currency which is way more than I can justify. Is there a Zoom product that can help me?

  • JDKeilholz Jonathan Keilholz (@JDKeilholz) reported

    @AngelaAn10TV @zoom_us First world problems. I am sure my thing is user error. @RossCarusoTV is helping me ...

  • dustinteays dustinteays (@dustinteays) reported

    Honestly, I still have mixed feelings about covering meetings through @zoom_us whether that be city council meetings or school board meetings. On one end it’s nice because you can do it on your couch but on the other if you don’t catch something you might be in trouble.

  • thomasjo Thomas Johansen (@thomasjo) reported

    Anyone else currently experiencing issues with @zoom_us? We're trying to use it to host a small conference/workshop. After around 60 people joined the meeting, we started experiencing audio stutter, etc. The client statistics page is reporting massive latency and jitter.

  • thedean98 PopeTaintIV (@thedean98) reported

    @zoom_us is a garbage service. Hate to be just another guy complaining on Twitter but I genuinely can't find another way to contact them.

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