Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Michelle Frick who "works" for you is rude and not helpful. Your customer service is HORRIBLE.

  • _venabme #šhįñëTHRŪthëŠHÅDË (@_venabme) reported from Charlotte, North Carolina

    I need help @zoom_us

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us @ToryBurchFdn @toryburch I'd like the opportunity to talk to customer service. But Zoom doesn't care about customers.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us @AFL Would love a call from customer service! You're failing miserably. Its been 4 days and no one will help me.

  • MiguelCoka Miguel Coka (@MiguelCoka) reported from Boca Raton, Florida

    @verge Teams is good for collaborating but if u want to join a video meeting without getting strange errors that u have no idea how to fix I suggest @zoom_us just click join & u r good. Microsoft products r very much IT support dependent.

  • tufkaa Andrij Dobriansky 🇺🇦🇺🇸 (@tufkaa) reported from Brooklyn, New York

    @zoom_us Hi. Same issue as the rest of the world. Can’t login to Zoom with my google ID

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Buckfastleigh, England

    @zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us still no response. THREE DAYS. I've left 4 messages. No call! Your online customer service just gives me the run around and refuses to help.

  • JeremyAlicandri Jeremy G. Alicandri (@JeremyAlicandri) reported from Setauket-East Setauket, New York

    @Strategy_Hawk Zoom needs to fix the momentary and sporadic music pause for those plebeians that dial in. Each time is pauses, my heart also pauses, as I think the call began. And then the music restarts... @zoom_us

  • JLM_cork asparagus is my spirit animal (@JLM_cork) reported from Garrane, Munster

    @photojack @zoom_us I’ve always just used the Mac internal speakers. Never had any issues with echos

  • davidmwyatt David Wyatt: Mask Jeeves (@davidmwyatt) reported from Austin, Texas

    @photojack @zoom_us I use headphones only occasionally. If I’m presenting then I use them for better outgoing audio. Seems like the echo has become less of an issue.

  • MichelleBlaney9 Michelle Blaney (@MichelleBlaney9) reported from Bracknell, England

    @RealTimBooth @zoom_us I'm so sorry that has happened Tim booth that the room us having issues I'm so sorry that it only let's in 100 when you paid 500 x

  • JohnBer22129525 Lazarus XVI (@JohnBer22129525) reported from Oak Grove, Missouri

    @JewhadiTM @zoom_us That nervousness people feel when doing public speaking isn’t really nervousness. It’s rocket fuel for what you are about to do. It’s a gift. Once you know that it isn’t a problem anymore. Hammer down!

  • Bryylliant Bryant de Venecia (@Bryylliant) reported from Honolulu County, Hawaii

    First day of Mercury *************** and I get booted off my own Zoom meeting. How dare you. @zoom_us can you fix the solar system pls thanks.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @susanm_life17 @zoom_us Horrible customer service. Im on day 4. All they do is send links that don't work.

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