Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Melbourne, VIC 3
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MsSmithNauset Ms. Smith English (@MsSmithNauset) reported

    @Nicolemens @RachelJachino @zoom_us Google Meets emails attendance at the end of every class. Not having to open yet another thing, find the right button, etc. would be a huge help to teachers. Make it easier please!!! Thank you.

  • ChurchAllen Charles Allen (@ChurchAllen) reported

    Sweet Baby Jesus: Help me while being on this @zoom_us with Seniors talking loud and not on mute.

  • torisan71853485 torisan (@torisan71853485) reported

    Dear @zoom_us ,we have trouble with cancelling Webiner option and Cloud Recording option from monthly billing Pro use contract in Japan. We want to cancel options. We Need urgent help. We already sent email to your billing team. my number is 7002775682.

  • ScottEpcot Trumpster (@ScottEpcot) reported

    @marcorubio @zoom_us What are you doing about the election fraud? This is the only issue that matters right now. Get after it or YOU'LL NEVER BE ELECTED AGAIN. #StopTheSteaI2020 #DUUUVAL

  • csk362000 csk362000 (@csk362000) reported

    @marcorubio @zoom_us You guys down played the virus, lied to the American people and cost lives and now we're finding out documents have been hid on virus reports and attacked and purposely infecting Americans and here your coward *** sits getting a shot. In jail is where you should be.

  • OmarNajjar99 Omar AlNajjar (@OmarNajjar99) reported

    @zoom_us @benjimcd21 I have same problem!

  • PaulaDo06619127 Paula Doyle (@PaulaDo06619127) reported

    @Krislkup @marcorubio @zoom_us More like snakes, lizards, rats, vermin, ( I’m sorry to insult the vermin) .....cockroaches (aren’t they BIGGER IN FLORIDA?)..just can’t help myself....just like REESE’s pieces, NOT SORRY!

  • LRedSchoolHouse Little Red School House (@LRedSchoolHouse) reported

    @zoom_us why does ZOOM not record anything when someone mutes themselves? This is a horrible feature & has caused us so much syncing plus editing issues.

  • ariel_penaINC Ariel (@ariel_penaINC) reported

    Name one worser company than @zoom_us. They are absolute dog ****, if I fail school because of bad attendance it’s all their fault. Can never log onto their ******* crap. Always errors, always kicks me out, won’t let me sign in, etc. Please fix your ****

  • redwill96 Red Will (@redwill96) reported

    @zoom_us the cheap call centre staff you use in the Philippines are shockingly bad. Their command and understanding of English is appalling. TWO staff today couldn't even pronounce "renewal" - how are they supposed to help if they cant speak the language? Madness

  • lewbel Arthur Lewbel (@lewbel) reported

    Many Zoom accounts at Boston College are down currently (can't be logged into), and BC IT says other universities are affected as well. #Zoom @zoom_us

  • BeccaPiano Becca Piano (@BeccaPiano) reported

    Tried for 15-20 min. No "join meeting" button on linked page. Click "Launch mtng", page blinks but goes nowhere. Thot maybe bad link but no corrective email so probly not link issue. Downloaded Zoom to 2nd (identical) phone. After sloow download, tried on THAT phone…> @zoom_us

  • skuzemewoods Ol Baldy (@skuzemewoods) reported

    @zoom_us Hey Zoom-- you guys have any support tips on being able to login just fine on the app, but bouncing back on the browser? I can't access the profile to give the code for chat support lol

  • BostonCollegeIT Boston College ITS (@BostonCollegeIT) reported

    Zoom outage continues for Boston College users. Hoping for a resolution soon @zoom_us

  • atmcarmo André (@atmcarmo) reported

    @zoom_us I’m having issues when sharing screen on macOS Big Sur. It works for a while but then my screen freezes for other participants and they’re not able to see it anymore. What can I do? I’m using Zoom 5.4.7

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