Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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...🎤David Gilbert🎤
(@DavidGilbertVO) reported
@zoom_us All of a sudden, I can no longer sign in to a zoom session using Google and your support system is inadequate to resolve this. I need help. Please! Thanks!
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David McDermott
(@Donjeur) reported
@zoom_us Well the problem is no one is helping I’m just being passed around. Yelena has not replied to me, the chat is still open. This has taken over an hour and no one has yet acknowledged my problem
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
@afit @zoom_us I understand some of the tech, security and privacy issues but it has been a surprise how many poor rip off apps they allow in the store.
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Tim Murphy 🇨🇦 🏳️🌈 👨🚒🍪
(@grouchdiver) reported
@DanielleLarivee @zoom_us Definitely, it is ridiculous that a service that touts itself as free and easy to use doesn't provide the option to support people fully. My wife doesn't have any hearing concerns but still prefers to have closed captioning on, to better follow along. Thanks, Danielle.
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“
(@DEANCASLORE) reported
@zoom_us can you help me skip my chemistry class tomorrow thank you
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Marcos Nils
(@marcosnils) reported
@_MarkoB @zoom_us I don't have this problem using Xorg 1.20.9 and latest zoom client.
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Caroline
(@Caroline_LEH16) reported
@zoom_us I did the Mac update yesterday and the zoom update and now my external camera doesn’t appear in the drop down under the video tab in settings - help!
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katy
(@katy63304179) reported
@zoom_us when I paste a link into the zoom chat, students are unable to click it. Copy/paste not appropriate as they are very little. Can you help?
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Raj Parikh
(@rajivdparikh) reported
@zoom_us @JharnaPariani Same issue as everyone else here that started recently (Jan 2021)... no internet/firewall/proxy changes....
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Adam DeLivres
(@catsociald) reported
@zoom_us When I go into breakout rooms, I can't see the waiting room, so when I'm trying to do small group work, my late students never get in. Is there a fix for this?
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Ma. Cristina Lopez M
(@Crismas2017) reported
@zoom_us Help me! I have problems logging into my zoom pro account. Because email was changed of google at microsoft.
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Rev. Willoughby and the Terrifying Power of Reddit
(@mikeyvegas) reported
You'd think @zoom_us wouldn't leave a customer that supports 10+ orgs hanging on a simple but day-derailing fix, but you'd be wrong. You're the center of the universe for business right now, maybe act like it?
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Nicola Bertoni Dedmon
(@nsbertoni) reported
@zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼
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eva 🌺 itsay
(@dearppkrit) reported
@zoom_us @steazya help me?!?
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Levi |🐞| bIm | 💙 | READ PINNED!
(@Levi_SeaSerpent) reported
@zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?
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