Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • dizzeebaby1 dizzeebaby (@dizzeebaby1) reported

    @PBandJenelley_1 @zoom_us Might be the internet connection maybe for your issue

  • PaulineSearle3 🌱Pauline Searle (@PaulineSearle3) reported

    @chrisnaunton @zoom_us Dont know whether it will help you to get an idea of numbers affected, I had the same problem yesterday, (the first time I had left it until the last minute to join the meeting!) Happy Christmas and hope to see you online in 2021.

  • aheredia99 A H (@aheredia99) reported

    @zoom_us Hi Any global issues rght now? I cant login

  • macaroni9255 Macaroni9255 (@macaroni9255) reported

    @zoom_us fix your ****

  • jdaykin Jerry Daykin (@jdaykin) reported from Galway City, Connaught

    Why does Zoom not get called out more often for having a terrible in-browser UI/experience... no gallery view at all. Everyone else manages it @zoom_us?

  • Yadavsuvek1 Yadav suvek (@Yadavsuvek1) reported

    @zoom_us I need help from zoom I have suspend for 15 day in my school because someone has use my name says bad word I need help

  • danceandrepeat carly (@danceandrepeat) reported

    @zoom_us this new update makes the chat awful to use. I’m not trying to send an iMessage. It makes it 10x harder to keep up with a chat conversation when I can only see three messages at a time. Seriously, 2020 has been hard enough. Why fix what isn’t broken?

  • ewrenn Elaine Wrenn (@ewrenn) reported

    Is anyone else having issues with Screensharing in Zoom? Since the 5.4.6 update, multiple teachers can't Screenshare. We can't find a consistent combination of software and operating systems to explain the problem. @zoom_us support has BARELY responded & not provided a solution

  • jacobhoffmania jacob hoffman (@jacobhoffmania) reported

    Hey @zoom_us my Pro account has been disabled - I’m locked out and I have a meeting to run. Your support system won’t help me without my host key (which I can’t access, because my account is disabled). SOS! Please DM me so I can use the system I’ve paid for ...

  • MarcoMiralaie Marco Miralaie (@MarcoMiralaie) reported

    why ******** is the mute and video button right next to each other on Zoom?????? I WILL FIX YOUR UI FOR FREE @zoom_us

  • TusharMukherje8 Tushar Mukherjee (@TusharMukherje8) reported

    @zoom_us not able to use it... Please help

  • rohanjamin Rohan Sahai (@rohanjamin) reported

    I loved @zoom_us because it just worked. Now I get so many random errors involving passcodes, "meeting was scheduled for {previous date}", waiting room when I didn't configure one. Not sure what happened...

  • stockmanster David Stockman (@stockmanster) reported

    I hope @zoom_us doesn’t take it personally if my response to “how was your experience?” after a meeting is a thumbs down. Sometimes meetings just suck

  • jben0 Joshua B. Miller (@jben0) reported

    @ben_golub @IvanWerning @zoom_us ALT+F4 will shut down zoom, assuming the window is on top

  • Ldmmyer Lauren Myer (@Ldmmyer) reported

    we need to petition @zoom_us to be down on Thursday for children everywhere (& teachers) to have a break #snowdays2020 #snowday

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