Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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BrianSharon 🇺🇸🇺🇸🇮🇱🇨🇦🇨🇦
(@BrianSharon) reported
@SenRickScott @TheJusticeDept @zoom_us Do you get an ******** every time you tweet about China? Floridians are dying at record numbers and it’s China, China with no substantial help for your constituents. The Chinese people are sure getting some representation from you.
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Lorna Mann
(@LornaMann_) reported
@zoom_us ever since I’ve upgraded on my Mac I can’t stay in a meeting longer than 2mins before being kicked out (happens when I’m host or just a participant) - can you help rectify this? Thanks!
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🏳️⚧️Terri⚧Ellen🏳️⚧️
(@_TerriEllen) reported
@mickou @Logitech tried that, no change. this is a @zoom_us software glitch. the issue started after their software upgrade. It would be nice if they could address the issue.
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WRESTLING
(@jawaid_mr) reported
@zoom_us Very disappointed you did not twitter me back very very bad customer service😡
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Janet Page
(@JanetPage23) reported
@zoom_us Trying to invite friends as contacts, but when they click on the link they are told ‘your friend invitation confirmation link is expired (124)’ Can you help please?
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Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us my zoom desktop software keeps having multiple issues and won't load settings pages. Any ideas?
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jonathanross
(@jonathanross) reported
@zoom_us is there a setting to automatically check for updates? I couldn't login for a funeral just now and the browser version caused a freeze / hang with my laptop. Eventually rebooted, updated and connected via mobile meanwhile. Last thing I wanted to have to deal with now.
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Siwalik Mukherjee
(@siwalikm) reported
@SlackHQ is down for the last one hour. Now just @zoom_us needs to be down and we can call it a holiday🤞
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Björn the Transit Planner 🚍🚏🚲
(@bjornradstrom) reported
from
Winnipeg, Manitoba
Why do @zoom_us and @messenger not let you completely turn down the volume during a video call?!?!?! It's infuriating! We have two people in the same room on a video call with others elsewhere, so we only want sound coming from one phone. But you can't turn it all the way down!
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Emma H. Wilson, PhD
(@ekhiatt) reported
@zoom_us I received an email on 12/9 indicating “someone would be in touch” regarding my inquiry into HIPAA-approved zoom. No further communication in nearly 1 month—was excited to get up and running ASAP, now rethinking due to poor customer service at @zoom_us #zoom
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laypish
(@laypishina) reported
@meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me
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Christopher Campbell
(@ChrisCampbell02) reported
@MattHastings3 @SlackHQ @zoom_us Is it really down that often? This is the first big outage I’ve experienced.
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Ghost of Spreadsheets Yet to Come
(@dacoursey) reported
@AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.
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Judy Wagner
(@ExCBOHealth) reported
i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?
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Kesha Brooks
(@Xclusivekesh) reported
Wouldn’t mind if @zoom_us decided to be down today! Lol y’all ain’t got no problems y’all want to solve?
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