Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Niko
(@NikoSarcevic) reported
@suchi_kulkarni @zoom_us @Skype so strange. ive upgraded basically minutes after it was available and I have no issues whatsoever
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Konrad Cheng
(@konradscheng) reported
@karrisaarinen @zoom_us This used to happen to me and I ended up needing to replace my motherboard 2 months later and no problems yet...maybe i should’ve closed my thousands of chrome tabs...
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Higgs
(@vnvobit) reported
what is it with @MicrosoftTeams and Macs? Latest update has rendered video calling impossible as anytime I initiate one the call is immediately disconnected and Teams restarts. No issue using @zoom_us this morning (rock solid) but teams used by most I work with
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Neurodiversity Acceptance
(@Neurodiversit19) reported
@metraux_julia @zoom_us @meriahnichols Was just trying to help, ignore if it isn't suitable.
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Rasmus Schultz
(@mindplaydk) reported
hey @zoom_us could you do something to fix the participant order in the zoom client? it appears to be random. this is inconvenient when doing an online SCRUM stand-up. You can't simply pass to the person on your right, you have to memorize who has already spoken. 😐
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Lakefemme
(@BetsyMackinnon) reported
@zoom_us Happy to have my zoom stock go down by $1000 yesterday. Don't mess with women and don't mess with Posie!
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Coach Luigi
(@ForTheKidsMayne) reported
@zoom_us your customer service is non-existent. I haven’t been able to get ANY help unlocking my account because I don’t have a Host key. I can’t access my host key, BECAUSE MY ACCOUNT IS LOCKED. You would think such a large corporation could afford some help desk techs.
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Jonathan Holden
(@JonathanDHolden) reported
@A11yLondon Does @zoom_us count? You CAN add auto or live closed captions without an account from a third-party service... Or pay for integrated CC
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Arthur〘Wear a mask, stupid.〙
(@KingArthurHS) reported
@metraux_julia @zoom_us It's not ableist this Zoom, a free service, doesn't have every feature you want. If this is happening at work, your employer should be paying for pro Zoom that has captioning. If this is an issue with personal usage, encourage your friends to switch over to Google Meet?
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🍁
(@AutumnAfar) reported
@zoom_us should maybe look at having the ‘raised hand’ time out after a while… everyone forgets to put them down lol
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Yvonne M - #YourAgileHome
(@agileyvonne) reported
@metraux_julia @zoom_us To be honest, I hadn’t thought about it but it would also be useful to someone like me who has auditory processing issues.
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Karri Saarinen
(@karrisaarinen) reported
Anyone has the issue and found a fix to where @zoom_us screensharing freezes after 5-10mins? Restarting the screen sharing doesn't work either.
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Aurélien MICHELIN
(@AurelienViaM) reported
@zoom_us ❌ Myth: linux version of Zoom is on par with Windows. ✅ Fact: Its crashes a lot, some features like filtering are broken.
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Christian Steensson
(@steensson) reported
Hi @zoom_us. Can you help cancel my subscription? The account is setup through my previous job email, that I no longer have access to and I’ve forgotten my password. I’ve contacted your support through email. They stated that they couldn’t handle requests via email...
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Marcos Ortiz
(@marcosluis2186) reported
@karrisaarinen @zoom_us There is a very good solution to that problem: Chat with @ryanbonnici