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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Leganés, Madrid 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • lillybientot
    ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported

    @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

  • LokeMark
    Mark Loke (@LokeMark) reported

    @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

  • bbrundert
    Bjoern Brundert (@bbrundert) reported

    Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

  • ad1angga
    adiangga (@ad1angga) reported

    @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me

  • ADN_here
    Anurag Debnath (@ADN_here) reported

    @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

  • Hempfy_Swiss
    Hempfy (@Hempfy_Swiss) reported

    @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

  • roboticdinosaur
    Robert (@roboticdinosaur) reported

    @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

  • P_Bruynooghe
    Pierre Bruynooghe (@P_Bruynooghe) reported

    @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

  • OgaSodje
    Sodje (@OgaSodje) reported

    @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

  • AntichristJebus
    John Nash - Game theory, my theory. (@AntichristJebus) reported

    @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

  • happyfrozenfire
    Augustus Garrison (@happyfrozenfire) reported

    @zoom_us fix your servers

  • Lil_the_kreativ
    Lil The Kreative (@Lil_the_kreativ) reported

    To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

  • 13thebobber
    Ashutosh Parashar (@13thebobber) reported

    @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

  • RobOfTheTonks
    Rob Tonks (@RobOfTheTonks) reported

    @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

  • karimskhader
    Karim Khader Ⓥ (@karimskhader) reported

    Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

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