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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • jackfoust
    Jack Foust (@jackfoust) reported

    @zoom_us apologies if this already exists, but it would be great for teachers if they could login to an app on their phone/tablet (secondary device) that just shows a list of participants with a mute/unmute all button and a mute/unmute per student.

  • Kurd_SK
    Sam Kurd (@Kurd_SK) reported

    @zoom_us thanks for your lousy support! Your platform freezes under BigSur and Sales suggested I submit a ticket before I upgrade. I received an instant reply that you cannot help me and that I should SEARCH your online resources

  • smalltalkdaily
    Smalltalkdaily Research (@smalltalkdaily) reported

    I have to say (only) from my experience using @Microsoft @MicrosoftEdge Ms Teams is THE WORST online video app I ever use It always glitchy, won't connect & for both parties (often) causes problems No wonder @zoom_us is ruling the online meeting world I hate MS Teams its kak

  • loki76947159
    loki (@loki76947159) reported

    @zoom_us @Twitter Like ur service

  • rstoeber
    Robert Stoeber (@rstoeber) reported

    @zoom_us Yes, I have 5.4.4 (58903.1122). This problem has been confirmed - you can see the details on a support ticket #8865116. I have provided a number of meeting IDs so your support team can see the problem. Let me know if there's anything else I can do to help diagnose.

  • kittenthology
    7 (@kittenthology) reported

    is the zoom down? I have a viva I need to present just now! @zoom_us

  • sholtomac
    Sholto Macpherson (@sholtomac) reported

    .@zoom_us the integration with @Microsoft 365 is so bad that it feels intentional. Stuck clicking Captcha for eight rounds plus, error recurred second attempt. Integration needs constant reactivating. V poor UX

  • Kurd_SK
    Sam Kurd (@Kurd_SK) reported

    @zoom_us do you even think I’ll upgrade when I don’t even know if the paid account will not freeze? Obviously your CEO just offers lip service in interviews but the reality is that YOU ARE NOT COMMITTED to customers! Period!

  • Theeylon
    Eylon 翼龙 🐉 (@Theeylon) reported

    When I'm trying to use Metamask while on a @zoom_us call, it's basically so slow its unusable. Is it a memory issue? or simply the universe trying to prevent me from going 5x on @dydxprotocol when I'm suppose to listen to someone talking?

  • bloodytea_
    Efe (@bloodytea_) reported

    @zoom_us @AppleSupport when I turn my virtual background on, my MacBook pro starts working really slow. I saw there are lots of people having this issue. Most of them reported that they start having this problem after updating to Big Sur 11.0.1 like I did. How can I fix this?

  • ysrmahmood
    🎮ysr mahmood🕹️ (@ysrmahmood) reported

    Had a nice @zoom_us coffee morning chat with my fellow #parkchampions @OurParklifeCIC & got some good advice about getting a camera & about Wi-Fi boosters that reach hard to reach areas, even though had some technical issues which have had something to do with the weather. 👍👂

  • ArroJoanne
    Joanne Arro (@ArroJoanne) reported

    @Wykeland @zoom_us Did you get the message that residents don’t want a huge @amazon distribution centre right next to our houses? There are no Amazon distribution centres near residential areas in the U.K. for a reason, they don’t mix. Just look at the problems in Kent #pooinhoo

  • filippospiga
    REAL(KIND=REAL64), ALLOCATABLE :: Filippo_Spiga(:) (@filippospiga) reported

    Fun fact: the problem DISAPPEAR if I keep the "Setting" panel open. NO change of any kind. Just by keeping a the Settings windows open. Why... WHYYYY?!?!?!?!? -- @zoom_us

  • MrVaudrey
    Matt Vaudrey (@MrVaudrey) reported

    @robertkaplinsky The fix took about 8 minutes, and I used @zoom_us on my phone for my first class. But yeah, it would’ve been a real bummer if I didn’t already know <exactly> what to check.

  • solidangles
    Bill Shillito (@solidangles) reported

    I literally JUST did it again. @zoom_us please for the love of god fix this.

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