Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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ell
(@rosesareroje) reported
Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us
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lala🪴
(@lareeciaa) reported
@zoom_us can you be down for a week? I need a vacation bro
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Jason Andrade
(@jasonandrade) reported
@TaisonBell @QuinnyPig @zoom_us Uhm, you were being polite? Your sentiment is spot on but what’s the difference between “excuse me” and “sorry everyone”. Seemed like very normal behaviour unless your co-workers are arseholes or your work culture is really broken. All the best!
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AutisticSciencePerson
(@AutSciPerson) reported
Question: Why is there no easy way to put your pronouns in zoom? Everytime you sign into the university zoom again, it resets your name. I feel like this is something zoom could fix easily. .@zoom_us
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愛愛 左 처음처럼 明快 果敢 태평가
(@Pacl1wWXIAK5jrf) reported
2. member should be sacrosanct whether u have @zoom_us with Susan Collins or not How can people trust have confidence in a party💙that doesn’t defend its members whether its successful or not¿¿ This is way beyond campaigning🐘should’ve shut down her primary & if the shoe was
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Richard Fleming
(@Richard71770821) reported
@zoom_us @JharnaPariani I have new laptop with same issue, seems to work if I don't use app and go through website
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たーる
(@taarusauce) reported
.@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!? PLEASE FIX IT NOW!!!!
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たーる
(@taarusauce) reported
.@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!!!??? Please Fix it now!!!!
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Cathy Montag
(@cmontong) reported
@zoom_us Before we could click a participants name in the chat & it would get the chat cursor ready to type to them. Now when I click their name it just highlights around the whole chat box & I need to click again to type. Can you fix that so we don’t need to click to type?
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Leo R Castillo
(@3dleo) reported
@zoom_us Terrible customer service. Our company is always offered discount pricing but our ZoomRoom is not working. I have 2 ask: are we seeing another terrible future comm provider develop (ala ATT) where we pay for just being connected even if nothing works? #zoomfail
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thomas hageleit
(@thomashageleit) reported
@zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?
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Bobby Thompson
(@BobbyThompson) reported
So I had to stop using the @zoom_us app for windows, due to a bug they have no fix for. So I switched to the @googlechrome version, now that version won't work, and I can't fix it. I literally cannot use #zoom on my computer anymore.
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mia
(@mialoira) reported
Oh good, the @zoom_us billing issue continues. Just got charged $1400.
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Bryan William
(@bryan_w_t) reported
@zoom_us is breaking down
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Catherine Sontag
(@CTag115) reported
Hey @zoom_us so I’m not allowed to have live customer service support because I don’t pay enough money to deserve that? But if I talk to a sales person about my question and higher plans, I get attitude because I’m just asking a question and not actually ready to buy?