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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mdepasquale08
    MikeyD08 (@mdepasquale08) reported from Eatontown, New Jersey

    Calling all @backstreetboys and fans, I need you help..June 1st is my one year anniversary and my plans got ruined because of quarantine...if I could get any of the @backstreetboys to @zoom_us with her I would gane extra credit points with my amazing girlfriend #backstreetboys

  • MiguelCoka
    Miguel Coka (@MiguelCoka) reported from Boca Raton, Florida

    @verge Teams is good for collaborating but if u want to join a video meeting without getting strange errors that u have no idea how to fix I suggest @zoom_us just click join & u r good. Microsoft products r very much IT support dependent.

  • Leischa
    Walton Pantland (@Leischa) reported from Carouge (GE), Geneva

    OK, so multilingual web conferencing is *complicated*, and @zoom_us isn't set up for it properly. Interpreters need to login to two separate devices, and also use WhatsApp to coordinate with each other, since they no longer share booths.

  • sjkilleen
    Sean Killeen (@sjkilleen) reported from Arlington, Virginia

    Wow. I defended @zoom_us through their security issues too, saying the UX was way better and they'd catch up quickly. This security stance I cannot defend or support. This is a problem of leadership at the top. Will see if I can find alternatives I can lobby for.

  • 2601Manish
    Prof. Manish Thakur (@2601Manish) reported from Mumbai Suburban, Maharashtra

    @zoom_us quarter was crazy town: - Sales grew 170% - 769 customers paying them $100k+ annually, +90% - 20x increase in meeting minutes. From 100 billion hrs in January to 2 trillion hrs in April. - #AWS added thousands of new servers for days in a row to help meet demand.

  • ZenoPopovici
    Zeno Popovici (@ZenoPopovici) reported from Sibiu, Sibiu

    @RemusBaltariu @figma @1Password @Dropbox @HelloSign @zoom_us @awscloud @github @figmadesign Using 15+ services. Every month I have to painstakingly login to about 9 of them and click trough multiple windows and download the invoice. What they send via e-mail is incomplete. It’s an extra step I should not have to do. Figma is the worst offender e.g. adding company info.

  • WesBEnterprise
    Wesley Barnett (@WesBEnterprise) reported from Beaufort, South Carolina

    @ddosguru @tmcg89 @Jason @BlueJeansNet @zoom_us This one is especially terrible. Relatedly, Zoom had much better word of mouth. I had barely heard of BlueJeans, even today.

  • NinnaMakrinov
    Ninna Makrinov @ChileHunger (@NinnaMakrinov) reported from Birmingham, England

    @HelenConnick @zoom_us That reminded me so much of the start of my career. I worked in consultancy. I prepared teaching materials and did the research. Older men taught them. I was told I was too young. I was not told I was female and not thin enough, although I'm sure that was part of the problem.

  • jyu_pdx
    James K. Yu (@jyu_pdx) reported from Portland, Oregon

    @zoom_us this stance is not clear because you do not explain who we are or who this is directed toward. you also neglect to mention the issues

  • Anthony_North
    Anthony North (@Anthony_North) reported from Chelmsford, England

    @zoom_us Hi. The decision to remove the ‘unmute all’ button is a disaster for our charity. We run Zoom lessons for people with learning disabilities. They are unable to unmute themselves when required by a tutor. PLEASE HELP.

  • CamInTheCloud
    Cameron (@CamInTheCloud) reported from Marysville, Washington

    @zoom_us WRONG, Deleting my app / shutting down my account

  • _venabme
    #šhįñëTHRŪthëŠHÅDË (@_venabme) reported from Charlotte, North Carolina

    I need help @zoom_us

  • garver_randy
    Randy Garver (@garver_randy) reported from Virginia Beach, Virginia

    @zoom_us I have to say that the support and customer service at zoom is one of the worst experiences ever. Almost as worse as AOL when they were a real thing.

  • garyrikard
    Gary Rikard (@garyrikard) reported from San Diego, California

    @ylfnogard54 @CPDChina @MauraMoynihan1 I understand the law and China has a lot of latitude with discretion. a tough issue because if you are cited for violation then you are forbidden to do business in China forever. #zoom is in a tough spot. @zoom_us must partner with other companies and apply pressure to China

  • callmeshegs
    Shegzy Billions - Greatness is a Marathon (@callmeshegs) reported from Ikeja, Lagos

    @zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this

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