Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jason McDonald
(@jasoneg3) reported
.@zoom_us Tried to ask for help (paid Zoom) account & used your chatbot '@ada_cx .' Endless loop of email and host key problems. I HATE CHATBOTS. Such a horrible 'customer experience' so I GAVE UP. #chatbots
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Seminare Telefonakquise
(@Elke_Kloefer) reported
@zoom_us Please can anybody help me? I want to invite people for Zoom meeting but the all come from different companies an should not see the e-mail-addresses from other participants. Can anybody help me how I can oranize this problem?
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Asrullah
(@Asrullah_) reported
@zoom_us what can I do so that I can use zoom for more than 40 minutes I am an educator from Indonesia and already registered using my school account..but still don't get this facility..please help..🙏
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Brad Wyble
(@bradpwyble) reported
@zoom_us has so many weird interface issues, not the least of which is that when you are leaving a breakout room, your mouse cursor is like 5 pixels away from a different button that would completely ruin your meeting by ending it. Can they please hire some UI people?
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Yvan Watchman
(@Yvantjeeh) reported
hey @zoom_us it seems like your services don't have up-to-date geolocation databases in place, which you use to allow and deny users on your service. 1/2
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FreezingBloom
(@Freezing_bloom) reported
@IFuckWitCarlos @zoom_us never got that zoom glitch
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Sam Yates
(@satxsam) reported
from
Hollywood Park, Texas
Hi @zoom_us I get why we can’t login to a meeting from multiple devices with one account, but must we force re-entering credentials on 2 computers every time I need to switch between them? Makes for a bad experience going between home office laptop and living room Mac
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DoubleSales
(@DoubleSalesClub) reported
Yo @zoom_us Any idea how you cancel a scheduled meeting from an iPad? Seems like a reasonable requirement if not even common. Help.
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Ecamm
(@ecammtweets) reported
@mosgaard @zoom_us Is there anything we can do to help? Have you reached out to our team?
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Dr. Ivan Joseph // Confidence-Coach
(@DrIvanJoseph) reported
.@zoom_us Is there an option for having a brown hand in reactions. It just doesn't seem right everytime I raise my vitrtual hand to ask a question. I'm sure I'm missing the easy fix button on this. Can you point me in the right direction? #RepresentationMatters
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(((Aydin Mayers)))
(@amayersphoto) reported
@zoom_us how come I can’t get on phone support to figure out a problem?! Wtf
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Ecamm
(@ecammtweets) reported
@mosgaard @zoom_us We are all about sharing helpful information for all of our users, but typically tech issues like what you're asking about require more back and forth in order to troubleshoot and would need one of our tech support team members.
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Courtney Davis
(@mathcourtney) reported
.@zoom_us Is there a way to re-send a breakout room invite to someone who says they didn't receive one? I've searched and can't find this. Right now, the only fix I know is them logging off and back on.
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Jason needs your attention
(@JasonHitchcock) reported
@JuiceboxCA dear @zoom_us uses that high stock price to give creators some love. you didn't do anything special to deserve this much capital this fast, the pandemic handed it to you, so kick it down a bit and make society better. there, i wrote them a note. Hope they see it
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Georgie Mae
(@MusicalEuph) reported
I don't often tweet but today.I really can not belive the quality of @zoom_us.Speak to them all day on twitter to then get you to speak to support.Speak to support who close the case.I seriously can not belive it why would I buy it if they can't sort a simple problem😡😡😡
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