Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • KaraEClayton Kara Clayton (@KaraEClayton) reported

    @zoom_us why are participant rxns to 10 seconds with new update? Teachers use these reactions to gauge when students are done with an assignment, understanding, etc. We need the checkmark and "X" to stay up and to be able to clear them when we want. Please fix that again ASAP.

  • DWDevelopments Dennis Davis (@DWDevelopments) reported

    @zoom_us @teacher2teacher I solved my own issue. This was frustrating. I understand that I have a free account but support a district with close to 1000 paid accounts. I went to your online options. Nothing there speaks about hardware acceleration or scaling to fit on the screen as things that may create

  • MattPlen Matt Plen (@MattPlen) reported

    @zoom_us I opened a ticket last night to resolve this but have not heard back - can you help? @zoom_us

  • MflWitham Natasha Witham MFL (@MflWitham) reported

    @zoom_us trying to resolve some ongoing Chromebook zoom issues (glitchy audio and audio not sharing) which caused issues in a webinar. Tried online support but didn’t get anywhere and can’t access a person as I don’t have a ‘zoom pro’ account. Please could somebody help me?!

  • DannyR72 𝔻𝕒𝕟𝕟𝕪𝔾𝕒𝕪𝕞𝕖𝕣 (@DannyR72) reported

    @zoom_us Hey guys, I'm having this weird error: the app gives me #104103 error just with one account in a laptop. I have more accounts and they work fine in the same laptop. In other laptops the account that gives the error works fine... I don't have a clue...

  • FEEZYDoesIT Hafeez Noorani 🇨🇦 (@FEEZYDoesIT) reported

    @TransitGeekJoe @zoom_us @TranspoChoices Signal is also crashing. Banks are having login issues.

  • stevenmtaylor Steven Taylor (@stevenmtaylor) reported

    @zoom_us All of a sudden getting error 1132 on the windows 10 desktop app. Logging in on browser work. Been hours on with MS. They say its a Zoom issue. HELP please.

  • MaybeDavey24 Dave... (He/Him/Y'all) 🚇Ⓜ️ (@MaybeDavey24) reported from Ashland, California

    @TransitGeekJoe @zoom_us @TranspoChoices That might be the key. I don't know if updating it on the spot would help. Updating the laptop might be good in practice, but it might come down to RAM resources

  • dim_le_sid Dim_le_Sid (@dim_le_sid) reported

    @zoom_us Hello, I am having connection issues all of a sudden. Firewall and antivirus checked, could you give me a link in order to try downgrading to another version?

  • Conanbatt Gabriel (@Conanbatt) reported

    @antoniogm @zoom_us Oh wow i hadnt thought of this. Its an actual constitutional level problem

  • BlasterOfArt Trina Parrish (@BlasterOfArt) reported

    @wokeSTEMteacher @zoom_us It’s such a huge accessibility issue. It’s not even something that would “be a nice feature;” it’s willful neglect on the part of the software developers (because I *know* they’ve been told).

  • dim_le_sid Dim_le_Sid (@dim_le_sid) reported

    @ruth_erazo @zoom_us I think downgrading to previous versions could solve the problem...

  • eduardovisuals eduardo torres. ↩️ (@eduardovisuals) reported

    has anyone had issues with the new M1 Macbooks while using @Google Meets. I try connecting a source via HDMI and it just flickers. I switch over to @zoom_us and that source works perfect. Just a standard Video Capture Card.

  • taahdiana Taíza (@taahdiana) reported

    @zoom_us Can you please help me? I try to start my meeting at my pc and it keep happening the error 104103. I've already tried it all. In my laptop is all good, my pc was all good until Dec 30, and now it just doesn't work. Please, what can I do, I need it to work 😭

  • andrewjewell Andrew Jewell (@andrewjewell) reported

    and... shut down @MicrosoftTeams its the weekend!! Wait... what do we do on a weekend...? *opens @zoom_us

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