Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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AutisticSciencePerson
(@AutSciPerson) reported
Question: Why is there no easy way to put your pronouns in zoom? Everytime you sign into the university zoom again, it resets your name. I feel like this is something zoom could fix easily. .@zoom_us
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Bryan William
(@bryan_w_t) reported
@zoom_us is breaking down
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Outbound Training
(@outbondtraining) reported
@zoom_us We have 400 people meeting, this morning, everybody in, music on, they trouble when we start, everything just stop function normally, now we are delaying meeting for 30 minutes till we figure it out, can you help?
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Jai ✨
(@ImperfectMaster) reported
@zoom_us I’m unable to connect on mobile data. Please help.
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Catherine Sontag
(@CTag115) reported
Hey @zoom_us so I’m not allowed to have live customer service support because I don’t pay enough money to deserve that? But if I talk to a sales person about my question and higher plans, I get attitude because I’m just asking a question and not actually ready to buy?
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uluvkris
(@uluvkris) reported
@zoom_us I NEED HELP! I upgraded my webinar license to 500 but it still says capacity is 100 and I have a webinar with 100+ attendees tomorrow? Anything you can do to help?!
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thomas hageleit
(@thomashageleit) reported
@zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?
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ell
(@rosesareroje) reported
Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error, it's lagging so hard. Please? we have an important meeting now @zoom_us
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Dr. Taison Bell
(@TaisonBell) reported
One day I was on a @zoom_us meeting and my son came in to ask for Tylenol for an achy tooth. I muttered the common “Sorry everyone...” before I got up to help him. He later asked me, “Dad, did I do something wrong?” It’s the last time I’ll ever apologize for openly parenting.
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mia
(@mialoira) reported
Oh good, the @zoom_us billing issue continues. Just got charged $1400.
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Michael Wolfe
(@michaelrwolfe) reported
@zoom_us Product roadmap. Fix: - “You’re on mute.” - “Who is not on mute?” - “Should we get started?” - “Can you see my screen?” - “Please God, someone just give me a bit of feedback so I know I’m not talking into the void.”
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Dr. O—, mask wearing is an act of love (she/her)
(@raisecain) reported
@_eamonnbell @zoom_us Oh really? I am not able to find anything about this. This could help...
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愛愛 左 처음처럼 明快 果敢 태평가
(@Pacl1wWXIAK5jrf) reported
2. member should be sacrosanct whether u have @zoom_us with Susan Collins or not How can people trust have confidence in a party💙that doesn’t defend its members whether its successful or not¿¿ This is way beyond campaigning🐘should’ve shut down her primary & if the shoe was
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ell
(@rosesareroje) reported
Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us 1
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lala🪴
(@lareeciaa) reported
@zoom_us can you be down for a week? I need a vacation bro