Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MitaSah90465630 Mita Saha (@MitaSah90465630) reported

    @zoom_us Sir, I am facing problem in zoom when I am using in desktop. So can you fix the problem I am facing in zoom? Though I have a good internet connection

  • autumnrats koley (@autumnrats) reported

    @mrsavalance @zoom_us Try updating the drivers for the webcam Go to device manager and find d the webcam Right click and select update drivers Then it will ask about where to find these drivers, click the option that says about searching online That should help a bit maybe

  • brianbelen Brian Belen (@brianbelen) reported

    Was surprised to discover that the “Allow Screenshare” option had disappeared from the @zoom_us iPad app. Dunno if this was a glitch, but it was a terrible inconvenience during two meetings I hosted.

  • DoomCube Paul Conway (@DoomCube) reported

    @zoom_us my wife is trying to activate an account which was paid for. She received the activation link on the 7th of December, but it is now somehow expired. The online not won’t help, who do I contact to resolve this?

  • TusharMukherje8 Tushar Mukherjee (@TusharMukherje8) reported

    @zoom_us not able to use it... Please help

  • zizil_61 adem özmen (@zizil_61) reported

    @zoom_us today in my lesson one of my students account has been hacked. Even if I locked the rename function, the hacker could rename himself. Moreover he/she wrote obscene words. Not only on the phone, but also on the pc. This is the fourth time we have this problem. We have

  • TheJSug Joshua Sugarman (@TheJSug) reported

    Looking for some @zoom_us help for a very weird issue. Whilst my webcam looks wonderfully crystal clear to me, apparently it flicks into nightvision mode randomly for recipients on the video call even when showing as working fine on my screen.... A very strange oddity!

  • LanaElie Lana Elie (@LanaElie) reported

    London goes into yet another lockdown and google goes down. The world really is ending. Will @zoom_us be next?!? Then what?

  • felipemejiarei Felipe Mejia (@felipemejiarei) reported from La Vergne, Tennessee

    @zoom_us omg your chat system sucks!!! I cant log into my zoom bcuz well idk lol! Help please

  • FartVandaley Fart Vandaley (@FartVandaley) reported

    @zoom_us you're password reset function doesn't work. It just emails you a link to sign in again. This is a basic function, you should fix this ASAP. Horrible.

  • GrecoPeaceT Traci Peace-Greco (@GrecoPeaceT) reported

    @zoom_us I NEED HELP!!!!! Come on, you say contact CS and I get a reaponse saying YOU CAN’T assist me, with a my windows 7 and profile pic issue! COME ON @zoom_us!! COME ON! SO, SO NOT OK!! I NEED HEEEEELP!!!!!!

  • louislcarter Louis Carter (@louislcarter) reported

    @zoom_us was just holding a zoom meeting with several people and it went down - did anyone else go down? #zoomisdown #zoomdown

  • freedomfollow5 freedomfollowers (@freedomfollow5) reported

    Looking for help on #zoom @zoom_us - need to be able to mute 1 participant all the time but allow others to unmute & how to tell if someone leaves? Pls help

  • GrecoPeaceT Traci Peace-Greco (@GrecoPeaceT) reported

    @zoom_us I did as you said. Wrote a long email and received a response that you would NOT be able to help me. I SPENT ALL THE TIME TYPING MY ISSUE AND YOU SAID YOU CAN’T HELP?? THAT IS NOT OK, I DESPERATELY HELP!! PLEASE HELP!!

  • sekufey rose (@sekufey) reported

    @zoom_us pls go down i dont wanna be in class

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