Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • RJKeyte Richard Joseph Keyte (@RJKeyte) reported from Birmingham, England

    This lock down has shown me, how good @zoom_us us. And how bad @MicrosoftTeams is.

  • cailinrua1 Thérèse McIntyre (@cailinrua1) reported from Galway City, Connaught

    @zoom_us howya, folks, I have a problem with playback - am recording a presentation (shared Prezi) with video - around half hour long - have done it twice and both times the audio playback jerks and speeds up after conversion trying to do this for a conference...help!

  • Gerald95051 Gerald O'Patrick (@Gerald95051) reported from Redmond, Washington

    Let’s let @zoom_us Zoom know that we do not approve of their video conferencing being used to notify employees of layoffs or firings. #Zoom should change their terms of service to forbid this practice.

  • Arnother Arnold (@Arnother) reported from Madrid, Comunidad de Madrid

    @zoom_us I’ve been having a problem on logging in my Mac app. it says that my account has a basic plan when in reality I have a Pro account. I’ve tried to contact customer service but I haven’t reached out at all. Help please!!

  • cliffhazell Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm

    @NativeWired @zoom_us Issues with privacy, night mare to schedule in calendar, having to “admit” everyone to calls, their web account interface, the price for basic features...

  • cliffhazell Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm

    @NativeWired @zoom_us Chat, scheduling, fix the google integration, all settings that only exist on the web, make gallery default, remove waiting rooms. Use OS installers instead of custom. Just to get started

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    Does @zoom_us have any customer service people, still waiting on an account issues lodged on April 24.. 1 phone call or live chat will fix issue. Unbelievable!

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @zoom_us is your system down. Not getting in

  • alirohat ali rohatynskyj (@alirohat) reported from Silsden, England

    @zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost

  • FredsDaily HOURLY LIFE of Fred Campos (@FredsDaily) reported from Bedford, Texas

    2p On a @zoom_us call with Client85, assisting in debugging an eCommerce @WooCommerce shipping issue. 2 products in a cart both requiring two different shipping methods. Complicated stuff.

  • ncroce6 Nicholas Croce (@ncroce6) reported from Syracuse, New York

    @ActuallyShadae @zoom_us @SyracuseU Ok I turned it off for this. My friend was telling a story about me, and this person talks about FORCE GHOSTS. Please help, please! 😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬

  • Manavjain994 Manav Jain 🇮🇳 (@Manavjain994) reported from New Delhi, National Capital Territory of Delhi

    @zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.

  • LindaHellard Linda Hellard (@LindaHellard) reported from Cardiff, Wales

    @sarahluxlee @Walter_Toniolo @pxr09 @zoom_us @shamikalashawn @Zoom Still no fix 😤

  • RobertM69780378 The Godfather is back! Join me #KAG (@RobertM69780378) reported from Fremont, California

    @zoom_us 500,000 accounts hacked and on the dark web. You have serious security issues. @Webex is my choice. I will refuse any zoom due to your pathetic excuse for security administration. You should be put out of business. #COVID__19

  • philthydrummond ((phillipdrummond))) (@philthydrummond) reported from Oakland, California

    Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version

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