Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Meg
(@MegMcA) reported
@JudgeFergusonTX @zoom_us “My assistant is here” Dude just get the kids in there, they’ll fix it.
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Jordi Comas
(@jordisunshine) reported
@kadidakenner @zoom_us I've been thinking about hate group monitoring. We need more of it. But also in ways that don't rely on militarized police. Can we have public safety agencies that somehow address these problems. So instead of police or "society" which is a big, amorphous thing, a 3rd choice
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Jason Jacoby (he/they)
(@jacobyaudio) reported
@Iffsi @DanLeeAV @zoom_us But that's the issue... Why should someone have to "play" gay or trans? Especially when you can get someone who has lived it. Many gay actors have "played" straight for years.
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Danielle Dietrich
(@DLDietrich) reported
@InHouseSecret @JudgeFergusonTX @zoom_us I would have tears streaming down my cheeks and need to shut off my camera and mute
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us @zoom_us please fix this bug with the new Mac ios released last week. Support had no advice on this. When you use slides as virtual background and record, your picture of yourself does not record. I record all my YouTube using this so please fix this bug 🙏 🙏
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Eszter Hargittai 😷
(@eszter) reported
@jeremyfreese @zoom_us it looks like I can indeed be a co-host, tx I still think this would be an important feature since it would help not replicate lots of effort eg in instances where I could share polling Qs I've already put together; it's like how you can export survey Qs in @Qualtrics
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Roberto Bonini
(@rbonini) reported
@lawrencehurley The real issue here is that the meeting organisers account setting for this only applies to users in that account. Guests can still have filters. Maybe @zoom_us can resolve this?
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Allie Schiffer
(@al_schiff) reported
Has anyone figured out how to wear their hair up in a bun for work and not look bald on @zoom_us ? Help.
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Victoria
(@ReadsVictoria) reported
@JudgeFergusonTX @zoom_us Ok but was he able to fix it?
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Thomas J. Quinlan
(@thomas_quinlan) reported
@zoom_us Interestingly, I don't have this setting in my personal account. I've submitted a help desk ticket for my corporate account.
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Jordi Comas
(@jordisunshine) reported
@krazylilaliens @kadidakenner @zoom_us Yeah. There are trade offs. Also, maybe getting more help doing and monitoring the zoom so it doesn't always fall on same people. Spread the emotional labor....
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Matt Penn
(@mattpenndotcom) reported
@zoom_us hi Zoom HQ: I have a paid pro plan, and work in video production. I have 1gig up/down, an HD webcam, HD enabled under video settings, Group HD enabled in my plan, but only reaching 640x360 in statistics. Is there a problem or something I’m not doing?
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taylor casey
(@radtayy) reported
@zoom_us why is my zoom webcam so zoomed in and i can't fix it
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RichardT
(@Richard_SRQ) reported
@zoom_us the zoom app running on windows 10 crashes very frequently. However runs without problems on my Mac. I am running the latest version. Is this a known problem?
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gimme your waffle
(@tsjwaffle) reported
@InHouseSecret @JudgeFergusonTX @zoom_us If I were the assistant trying to fix it, I’d be in hysterics