Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Marcotte
(@Richard_Marcott) reported
@michaelhoffman @zoom_us but you have been talking to yourself for years, why is it distracting now ;-) and sorry no idea for your zoom problem!
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jade
(@3inyoon6i) reported
@zoom_us There was an issue where the host accidentally pressed end meeting instead of ending the breakout rooms, causing confusion and disarray overall. Personally, I think making the end meeting button unavailable when there are breakout rooms is a good option.
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Samuel Priyatam
(@Sammisam8888) reported
@zoom_us I've been facing a problem after I updated the zoom app to latest version Earlier whenever I opened the link, it used to automatically connect to audio but now for every meeting I'm required to manually connect to audio due to which I missed a class today Please help
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loki
(@loki76947159) reported
@zoom_us @Twitter Like ur service
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Efe
(@bloodytea_) reported
@zoom_us @AppleSupport when I turn my virtual background on, my MacBook pro starts working really slow. I saw there are lots of people having this issue. Most of them reported that they start having this problem after updating to Big Sur 11.0.1 like I did. How can I fix this?
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Pradeep Reddy
(@Raamana_) reported
hey @zoom_us, your behaviour with multiple displays is absolutely terrible, and lacking any intuitive behaviour or control. please fix it asap to improve the #UX. Also, @tim_cook, #macOS is doing no better with multiple 4K monitors - even my very powerful MBP takes a min to reorg
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Pooja
(@PoojaLawStudent) reported
@zoom_us why Background is not supported on my Xiaomi MIA3 Android phone? Will appreciate any help
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Eric White
(@ericwhte) reported
@zoom_us when editing an audio and video track from a meeting, both recorded by Zoom as separate files, why do I have to speed up the video to 104% to get the two files to sync? Is this a settings issue or a platform issue?
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Stefan Wolpers
(@StefanW) reported
@zoom_us How often do I have to cancel a package before sales replies? You suck at service…
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n beauchamp
(@PowerTalkLondon) reported
@zoom_us Having trouble starting a meeting - is there an outtage? Based in London if that matters.
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crabbyoldman
(@crabbyeroldman) reported
I wish @zoom_us would fix menu to shoe always. I forget then have to find mute when told I’m muted. Why is it a good idea for people not to have menus so they can check mute easily. What’s with app designers’ obsession with hidden menus it’s not as functional & takes time
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Tiffany In The Museum
(@At_The_Museum) reported
Would love to get some help from @zoom_us on this. It's driving me crazy. Program is now practically unusable for any practical purpose.
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⋆ 𝐸𝒹𝓃𝒾𝓉𝒶 𝒥𝒶𝒾
(@EdnitaJai) reported
@Chime @zoom_us I’m trying to understand why my bank account was closed and you guys are keeping the money? Support won’t give me any information and are referring to a section 9 where there is no section 9 in the deposit agreement! Fix this!!!
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7
(@kittenthology) reported
is the zoom down? I have a viva I need to present just now! @zoom_us
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Greg Kahn
(@GKmediaBUZZ) reported
Had major issues with @zoom_us calls this past week. Folks couldn’t get in, connection was poor, etc. Anyone else?
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