Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:


Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Bogotá, Distrito Capital de Bogotá 8
Toronto, ON 7
Lima, Provincia de Lima 6
Mexico City, CDMX 6
Los Angeles, CA 4
Puebla, PUE 3
Vancouver, BC 3
Colchester, England 3
Guayaquil, Provincia del Guayas 2
Manchester, England 2
Bengaluru, KA 2
Melbourne, VIC 2
San Salvador, Departamento de San Salvador 2
Quito, Provincia de Pichincha 2
Calgary, AB 2
Guadalajara, JAL 2
Chicago, IL 2
Seattle, WA 2
London, England 2
Reutlingen, Baden-Württemberg Region 1
Madurai, TN 1
Valencia, Comunitat Valenciana 1
Cornélio Procópio, PR 1
Túxpam de Rodríguez Cano, VER 1
London, ON 1
San Jose del Monte, Central Luzon 1
Tultepec, MEX 1
Harrogate, England 1
Petaling Jaya, SGR 1
Kuala Lumpur, KUL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:
  • Rasmus Schultz (@mindplaydk) reported

    hey @zoom_us could you do something to fix the participant order in the zoom client? it appears to be random. this is inconvenient when doing an online SCRUM stand-up. You can't simply pass to the person on your right, you have to memorize who has already spoken. 😐

  • Paul Harvey (@coachfoxy21) reported

    @metraux_julia @zoom_us @NAD1880 Please follow this up to address our latest problem with Zoom on a closed closed issue (lets produce a new ADA lawsuit if you guys can do that)

  • Jack_barker (@TheBarkerBot) reported

    @metraux_julia @zoom_us Why is it up to zoom to make a service that costs them money free to use. It is the fault of your business for not making adequate allowances to enable you to work sufficiently.

  • Karri Saarinen (@karrisaarinen) reported

    Anyone has the issue and found a fix to where @zoom_us screensharing freezes after 5-10mins? Restarting the screen sharing doesn't work either.

  • James A. Gardner (@jamesagardner) reported from Brookline, Massachusetts

    @Sally_bak_ @juniperresearch @zoom_us Your signup process is broken. 🙁

  • Accidental CISO (@AccidentalCISO) reported

    Why is the @zoom_us integration with @google's GSuite so terrible? I was so spoiled by the Outlook plugin.

  • 🍁 (@AutumnAfar) reported

    @zoom_us should maybe look at having the ‘raised hand’ time out after a while… everyone forgets to put them down lol

  • MALIBU (@_ubilaM) reported

    @zoom_us Hello. I can't find the option to "highlight" meeting participants in the new Zoom update. can you help me?

  • rocky (@brokeboiiiii) reported

    @zoom_us i am incredibly frustrated with your customer solutions. theres no customer contact center to help me figure out why my password to join meetings won't work when its absolutely correct..

  • Cole Klubek (@CoachKlubek) reported from Laramie, Wyoming

    It was bound to happen eventually, @zoom_us dropped in the middle of me teaching. Had a good run, 20+ weeks with no issues. Let’s start the counter over again 👍🏻

  • Kris Gohl (@krisgg8) reported

    @zoom_us Does anyone know how to get help from a human @zoom? This chatbot is NOT helping!! #zoom

  • Barbara Bond-Actor and Voice Talent (@BarbBondVO) reported

    Alright, I've a perplexing issue in #Zoom. Two of us were testing a background. Mine was all black, like the original image (logo on black background). Hers had just the logo in the center, and grey bars on either side. Anyone know why the cropping? @zoom_us, any insight?

  • Realitiaholic (@KaysarMrs) reported

    @ShelbyTalcott @zoom_us needs to fix this. Too many instances

  • Ana Milana 📚💻🙋🏻‍♀️ (@ana_milana_) reported

    @evrimu @zoom_us @virginmedia I’m having a very similar issue. Some websites work but others don’t and for the irony of that, the virgin media website doesn’t work either. I’m in north London. Virgin, any updates on that? When will this be solved? #virginbroadbanddown

  • Ray Ricky Rivera (@RayRickyRivera) reported

    My kids 1st grade Zoom class is now being “hacked” by unknown outsiders. Someone gained access to the chat & used a screen name of one of the students & started sending DM’s to the kids. Has this been an issue recently? @zoom_us

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