Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Casanova
(@casanov0) reported
@zoom_us @Apple Yes please hurry up I can’t put it on therefore I can’t hide from my boss #homeoffice #bigsur #issue @apple
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Jennifer @ A Colorful Voice
(@acolorfulvoice) reported
@sccyclist @zoom_us Yes, I'm having the same issue. Trying to pre-schedule a Zoom for Thanksgiving day & it's telling me if I go above 40 minutes I need to upgrade.
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Sanjeev NC
(@yenceesanjeev) reported
If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent clothes for meetings every time. Maybe have options to choose from business formals, business casuals, party and Halloween mode.
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Michael Ross
(@mross715) reported
@zoom_us Gladly. And while we're at it, I'm an interpreter and there are some enormous problems with your interpretation feature that need to be fixed ASAP. I'll be happy to share those comments too, but you need to be more transparent about when fixes are coming.
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Kristian Hoareau Foged
(@Kristian_Foged) reported
@zoom_us support is so bad that following their instructions, has managed to make my situation worse by leaving me with a new basic account and completely locked out of my paid account. No access possible and no ability to reset login to my paid account, can't even cancel.
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The Big Blue Wave
(@TheBigBlueWave) reported
@Nick_otine127 @GovWhitmer @zoom_us I think your missing the point. Hospitals are filling up and at this rate some will suffer trying to breathe and die. If some lock downs help prevent some of this, I’m all for it. We know a vaccine is on the way. So we have hope.
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Federico Gonzalez
(@Fed1_Gonzalez) reported
from
Reynoldsburg, Ohio
i don't understand why we need to force @StateDept to do there jobs by sending the whole agency to court. Plain and simple issue k1 visas , or any other visas using zoom just like the rest of the world using zoom @zoom_us to reunite fiance of us citizens #LoveIsNotTourismusa
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Trilce Navarrete
(@TrilceNavarrete) reported
@zoom_us idea for next version: please add a clock function to help speakers time their interventions
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Joe Herbert
(@MathTeacherJH) reported
@xyu119 @zoom_us I’ve had the same problem @Zoom_us!
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lolo
(@BoneLolo) reported
@zoom_us I need some customer support error code 1132 doesnt let me join any meetings after reinstalling and uninstalling and doing everything
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Mahesh Rajanna
(@MaheshRajanna6) reported
from
Bengaluru, State of Karnataka
@zoom_us zoom team I’m not able to make payments for my account I have raised this concern multiple time yet no solution, Don’t want to interrupt the services, it matters, please help 🙌👍
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Nia
(@Jirayuri) reported
@zoom_us I'm having problems with sharing my screen on my Android phone. It worked just fine on my previous phone (android 6), but I can't do it on my new phone (android 10) although I'm the host. I've searched for solutions online but find nothing. Please help.
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PainResearchEducation
(@SanDiegoSummit) reported
@OneBandwagonFan @zoom_us @IdealSeat My issue w/ticketing software is how the reg forms are printed off & sometimes missing registrants. I print them off to keep paper copies & either questions or policies or answers are missing on the printouts. Currently using Squarespace b/c I like their forms. Will reach out.
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Rhett Mitter
(@RhettMitter) reported
@AskRobMerrill @PortalFacebook @zoom_us The Zoom app on other Portal devices is mainly touch while the TV would require you to navigate via remote. That's the issue, I'd imagine. I'm sure FB wants it. I'm sure the hardware can handle it. It's more about when/if Zoom will prioritize the dev work needed.
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a-lie-sa
(@alyssaL_) reported
@zoom_us is zoom down? I can’t join meetings and keep getting a “server busy” window
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