Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • KennethHeal1 Kenneth Heal (@KennethHeal1) reported

    @AllieRenison @zoom_us No problem. Good to see it worked out.

  • triiuak Uğur Kara (@triiuak) reported

    @zoom_us Why not implemented participants view? In Turkey, this issue big problem for teachers

  • BrianSharon BrianSharon 🇺🇸🇺🇸🇮🇱🇨🇦🇨🇦 (@BrianSharon) reported

    @SenRickScott @TheJusticeDept @zoom_us Do you get an ******** every time you tweet about China? Floridians are dying at record numbers and it’s China, China with no substantial help for your constituents. The Chinese people are sure getting some representation from you.

  • ExCBOHealth Judy Wagner (@ExCBOHealth) reported

    i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?

  • McCrews Matthew Crews (@McCrews) reported

    @zoom_us is there a way to remove the webcams from a previously recorded call? I cannot find how to fix this after the call is complete?

  • GordonDeBucks Gordon Miller (@GordonDeBucks) reported

    @zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.

  • malaysiagloria hey, get off my profile! stupid (@malaysiagloria) reported

    can those harry style fans that hack into an airport server hack into zoom and shut it down @zoom_us

  • stuartmccray Stuart McCray (@stuartmccray) reported

    @zoom_us when I record videos to the cloud via a mobile (used both android and apple) I am not receiving an email nor are the recording showing up on the backend on my laptop. Help! #zoom

  • KevinTheMcGuire Kevin McGuire (@KevinTheMcGuire) reported

    @zoom_us I need help and your chatbot does not understand the complexity of my issue. Pls advise.

  • jim_orme Jim Orme (@jim_orme) reported

    @SenRickScott @TheJusticeDept @zoom_us How come more money goes to help the people of other countries and we the US Citizens can't get the COVID relief that is needed? When will the US Citizens get the priority? Where's the $2000 COVID relief? Why is it being blocked?

  • AshTreg Ash T (@AshTreg) reported

    Took me WAY too long to realise my “green filter” problem on @zoom_us was GPU drivers. The workaround is to head to Settings>Video>Advanced, and disable hardware acceleration for sending video. The encoding is different for the preview, which is why you never see it yourself!

  • twjoni IwJs (@twjoni) reported

    @zoom_us ISSUE when connection is from polycom system (I have the connector) to the brazil ip and us ip I only have noise.

  • ritzkraus ritzkraus (@ritzkraus) reported

    @SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.

  • bella__thoughts bella✨ (@bella__thoughts) reported

    @zoom_us help me please 😭

  • dagar Sumit Dagar (@dagar) reported

    [Need help] On a video call, Is there a way to hide your video from few folks on the call? @zoom_us @MicrosoftTeams

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