Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Corinne 🐀❤️🐅
(@sheepyshu) reported
@alexa99 @zoom_us What happened here Alexa blink twice if you need help
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Mark O'Neill
(@marxculture) reported
@MMaryMcKenna @zoom_us What’s the problem?
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jc
(@sayitchowda) reported
It would be a real bummer if @zoom_us went down tomorrow...because this whole “snow days mean **** now” is kind of their fault.
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Judy Savitskaya
(@heyjudka) reported
@AndreaCoravos @Calendly @zoom_us It does for existing meeting types (you configure in the meeting type editing form), but won't do it for ad hoc meetings. This is a known issue for a while now. Suggest setting up standard 15, 30, 45, 60 min meetings with the zoom link included and use those as "ad hoc"
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Dinkleberg
(@j_dinkleberg) reported
Why cant I mute other people on @zoom_us or why cant I change their volume up or down so I can hear them normally? like for as relied on zoom is right now its so dog **** and would be way better if I COULD MUTE PEOPLE
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FunkyBob
(@BunkyFob) reported
@zoom_us I _want_ to open the desktop client. I just don't want to have to fight it hiding the Login window. Stop minimising the login window. It's bad enough it spawns 2 or 3 spurious windows whilst joining a meeting, stealing focus each time. But it _also_ hides the login window.
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Todd Greco
(@mrBallistic) reported
@MugOfPaul @zoom_us Ha! You should try Teams. I love that the unstable connection error comes right as it comes back to stability.
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Mary McKenna
(@MMaryMcKenna) reported
Does anyone in my network know if it’s possible to get help from a real person at @zoom_us or is all their help provided only by chatbots - we are stuck re the presentation format of an event recording we have already made - pretty please someone 🙏🙏🙏
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Haziman
(@hazimvn) reported
@zoom_us is there a way to manually mix someone's audio? my classmate is fking loud and i wanna mix him down to 5% or mute him completely
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Clare McGee
(@ClareMcGee80) reported
@MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local..There must be a fix for it though, any ideas? 🙏
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Karl
(@supersat) reported
@georgemporter @zoom_us Yeah but happens when Zoom goes down? 🤔
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Clare McGee
(@ClareMcGee80) reported
@zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before
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kevtraynor
(@kevtraynor) reported
@MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted
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Anna Fields
(@RebelDebutante) reported
@zoom_us And yet I had to restart my Zoom meeting three times today due to persistent sound issues. Weird!
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geniusjoa
(@geniusjoa) reported
@zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.
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