Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Lukasiewicz5 Mrs. Lukasiewicz (@Lukasiewicz5) reported from Berwyn, Illinois

    @MissGonzales_ @zoom_us He talks about the “yes,no, slow down features” I was telling you about. I can’t wait to try those!

  • GarethManning2 Gareth Manning FCIHort (@GarethManning2) reported from Shrewsbury, England

    Can anyone @NortonSecured tell me if there are any obvious issues with Zoom? Ever since signing up I seem to be getting a lot more phishing emails. Could it be simply coincidence? @zoom_us

  • KathrynFoot Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @zoom_us so frustrated. Need to change my name pre-meeting. Your bot support and online resources do not help as I’m not seeing the option to remember my name next time. Pls advise.

  • hsternshein Heather Sternshein (@hsternshein) reported from Durham, North Carolina

    @zoom_us The people demand a button down shirt filter!👚 👕 👔

  • Laurenk817 Lauren Kimzey (@Laurenk817) reported from Sacramento, California

    Anyone experience spotty @zoom_us service when they go on mute? Seems to happen on mobile only #videoconferencing #zoom #alwaysonmute

  • teasandsweets B L M (@teasandsweets) reported from Los Angeles, California

    @zoom_us please help. Is there a way to set up recurring meetings on my daughter’s iPad without an invite from the meeting host (her teacher)? So she can just click the link and not bug me? #virtuallearning

  • mharris621 Morgan Harris 💛🐝 (@mharris621) reported from Chicago, Illinois

    After this long I’d expect @zoom_us to have a better handle on customer service.

  • MelooChingo_ Melo (@MelooChingo_) reported from South Gate, California

    Anyone else having weird issues with @zoom_us today ?

  • courtneyreyers courtney (@courtneyreyers) reported from Washington, D.C., District of Columbia

    I just noticed @zoom_us has a slow down feature!!! Will this make me a better presenter or nah

  • annbasel Annette Udall (@annbasel) reported from Cowra, State of New South Wales

    @zoom_us waiting for help from mid May! an issue with @Google was solved in less than 1 hour with conference call from New York. Thank you @Google

  • mremathteacher Scott Ellingson (@mremathteacher) reported from Fresno, California

    @CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.

  • AAG_HAIR 𝘼𝙡𝙡 𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝙣 𝙂𝙞𝙧𝙡 𝙃𝙖𝙞𝙧 (@AAG_HAIR) reported from Atlanta, Georgia

    @GwinnettSchools My child has developed an extreme case of anxiety due to this @zoom_us session not working properly. Please have the teacher to communicate to the students that there is no punishment for not being able to access a class due to technical issues.

  • EduSempai Edward Vargas 🇩🇴🇨🇦 (@EduSempai) reported from Richmond, British Columbia

    @zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.

  • matiascaribon Matias Cariboni (@matiascaribon) reported from Madrid, Comunidad de Madrid

    @zoom_us @ericsyuan really. THIS is a BIG PROBLEM. Now I can’t reject or approve no one in my webinars. I NEED A SOLUTION. #zoom #zoomproblem #webinars

  • SacTownBarnbaum Mike Barnbaum ✊🏿✊🏾✊🏼 (@SacTownBarnbaum) reported from Sacramento, California

    Does anybody out there use @zoom_us on their iPad? I’m having trouble finding the meeting settings that would allow me to change from a natural background to a virtual background. I just had a zoom meeting, which I encountered many problems navigating through to get a background.

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