Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyclarke_1 Tony Clarke (@tonyclarke_1) reported

    @zoom_us @ericsyuan @TIME Congratulations sir.. Perhaps you can get one of your techs to respond to my trouble call from three months ago.

  • BattleRapTrap 🥃 | IG : BattleRapTrap (@BattleRapTrap) reported

    @zoom_us yall have been double charging me for months and now i cancelled the service and still got charged twice THIS WEEK ALONE..cant get yall on the phone..email gets no reply...yall owe me money ASAP

  • acappellacademy A Cappella Academy (@acappellacademy) reported

    To our international supporters: We’re using a brand new @zoom_us service that will allow us to run a great Zoom-a-thon experience! Unfortunately, this new service is only available to Zoom users in the US at this time. (1/3)

  • hrahvaswani25 harshvaswani (@hrahvaswani25) reported

    Hi Someone new person in our class try to joining daily and trying to bad works in class bad song bad videos and he try to join daily Please help!! @zoom_us

  • AdarshS04701089 Adarsh Singh (@AdarshS04701089) reported

    I am facing problems in joining zoom meetings. It is showing that you are connected to Internet. Solve this issue as soon as possible. @zoom_us

  • ethameta ethameta (@ethameta) reported

    How do I stop your spam? You have a broken system e-mailing me about a non-existent account and I've unsubscribed 11 times. Zero real support on your website @zoom_us

  • AlexBMcauliffe Alexander McAuliffe (@AlexBMcauliffe) reported

    @rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”

  • AdarshS04701089 Adarsh Singh (@AdarshS04701089) reported

    I am facing problems in attending zoom meetings. It is continuously showing that you are not connected to Internet. Solve this issue as soon as possible. @zoom_us

  • robertgrawson Prof Robert Rawson (@robertgrawson) reported

    @zoom_us logged me out of my account after using it on my laptop. Now it won't work at all on my desktop and my class was due to start 10 minutes ago. Two requests for a new password have generated nothing. And this 'service' costs money.

  • sebduggan Seb Duggan (@sebduggan) reported

    Fun with APIs again. @zoom_us, this time... "It's a JSON API, but we might randomly return some validation errors as XML, unless you pass in an extra header which we don't tell you about in the docs..."

  • FansOfMicrochp Fans of 'Chip (@FansOfMicrochp) reported

    @JackPosobiec Still using the CCP video service @zoom_us for govt business. Sad!

  • cbrecheen Cole Brecheen (@cbrecheen) reported

    No video controls for participants, lots of audio problems, lots of connection problems. No reason to be using this inferior platform that I can see. Choice was probably based on bogus security concerns, or misimpression that @zoom_us has weaker dial-in or vote-counting features.

  • murphy515 Libby Murphy (@murphy515) reported

    Good luck getting any assistance from @zoom_us to address fraudulent charges. Apparently no one has the authority to make any decisions there. It’s a shame that one feels compelled to call them out on social media to try to get help. #CUSTOMERSERVICEFAIL

  • VempatiRohith Rohith Vempati (@VempatiRohith) reported

    @zoom_us @ericsyuan @TIME 32bit Ubuntu download link for zoom client says access denied. Please solve the issue

  • KarenCotton Karen Cotton (@KarenCotton) reported

    @zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t

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