Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 4
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Hastings, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • uluvkris uluvkris (@uluvkris) reported

    @zoom_us I NEED HELP! I upgraded my webinar license to 500 but it still says capacity is 100 and I have a webinar with 100+ attendees tomorrow? Anything you can do to help?!

  • glover_lshtm Rebecca Glover (@glover_lshtm) reported

    @HilaryJCampbell @barbaralynn997 @zoom_us Hi Hilary! Update: once everyone had updated their zoom (so everyone was using the same new version) our problem was solved...hope you've found a solution too?

  • ImperfectMaster Jai ✨ (@ImperfectMaster) reported

    @zoom_us I’m unable to connect on mobile data. Please help.

  • Ldmmyer Lauren Myer (@Ldmmyer) reported

    @zoom_us please "go down" tomorrow so we can have a real snow day in the northeast!

  • taarusauce たーる (@taarusauce) reported

    .@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!!!??? Please Fix it now!!!!

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error, it's lagging so hard. Please? we have an important meeting now @zoom_us

  • mialoira mia (@mialoira) reported

    Oh good, the @zoom_us billing issue continues. Just got charged $1400.

  • teacherari Ariane (@teacherari) reported

    Hey @zoom_us Our learning center in Jakarta, Indonesia has been experiencing 1week of Zoom problem which resulted in classes being canceled every day this past week. Four accounts affected. Not network nor hardware problem. Ive sent the report to Zoom support. Please fix it soon.

  • bryan_w_t Bryan William (@bryan_w_t) reported

    @zoom_us is breaking down

  • tjipke Tjipke Schouten (@tjipke) reported

    @zoom_us Some of my pending users don't get there invitation. Please help. It concerns tutors and they can't give there lessons.

  • Vicenta70649327 Vicenta (@Vicenta70649327) reported

    @zoom_us How many days do I have to pay my bill before the service is interrupted?

  • Meadowbrook_Rd Dr. Meadowbrook (@Meadowbrook_Rd) reported

    @CREmomandmd @TaisonBell @zoom_us This is the problem - we shouldn’t be saying sorry if we mean excuse me. Sorry stops having meaning when it’s used as a default response. I tell students if they didn’t steal money from me or kill a member of my family, apologizing isn’t required

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us

  • taarusauce たーる (@taarusauce) reported

    .@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!? PLEASE FIX IT NOW!!!!

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @TaisonBell @QuinnyPig @zoom_us Uhm, you were being polite? Your sentiment is spot on but what’s the difference between “excuse me” and “sorry everyone”. Seemed like very normal behaviour unless your co-workers are arseholes or your work culture is really broken. All the best!

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