Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Hastings, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    Once again, @zoom_us, I'm having trouble upgrading my account. Tried on two different browsers. Can't progress to the Buy tab after billing info. Chat wouldn't connect to let me submit a ticket. C'mon. I'm trying to give you my money here. Give a girl some help?

  • ShaunStackhouse Shaun Stackhouse (@ShaunStackhouse) reported

    My @zoom_us Livetrak L-8 board is crackling like a ****. I've reinstalled the drivers. updated the firmware, and nothing. This is how I make my money. If I can't find a fix to this, I don't have the $599 to drop on the Rode board, so I would essentially be ruined, channel done.

  • LlewellynFalco Llewellyn Falco (@LlewellynFalco) reported

    @zoom_us I can log in from my iphone, tablet and laptop at the same time, why can't I login from my laptop and desktop at the same time?

  • cbgoodman Chris Goodman (@cbgoodman) reported

    @Edmund_Schuster @lukestein @zoom_us I assume latency is the issue.

  • BrianSO1 Brian Odama (@BrianSO1) reported

    @ClaiminOurSpace @zoom_us and the @GovUganda disappointed me here, quite terrible how things are done in Uganda 😭

  • constructionge3 Eric Anderton Host of Construction Genius Podcast (@constructionge3) reported

    @zoom_us has excellent service. Processed a refund for me via their message ap in less than 15 minutes via email. Thanks!

  • beatingkokoro b ☁️ Ψ ia (@beatingkokoro) reported

    @zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    Zoom-ers... I joined a meeting yesterday with camera off. When it finished connecting, my ‘box’ - which usually contains my full name - publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !

  • BogdanCostea Bogdan Costea (@BogdanCostea) reported

    well, I found the @zoom_us native client, 1 down, 4 to go

  • terryinfinchley TerryB. ✡️Extreme Centrist #VetsGetScanning (@terryinfinchley) reported

    @zoom_us Your installer told me to forward terror logfile and gave a link. The link only went to generic page. Nowhere to send. The page had help bit. That was a bot. The bot asked for a 6 digit pin but told me to look in the wrong place. When I found it it wouldn't take it. 😡

  • tawsif_stanford TAWSIF AMMAR (@tawsif_stanford) reported

    The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia

  • ArviaC Mrs Arvia (@ArviaC) reported

    @catheri77679385 The church service is on @zoom_us

  • RyanC_BUS391 Ryan Calkins (@RyanC_BUS391) reported

    @pixchix @zoom_us “The Other Guys” Help us out Zoom!

  • ADHD_Women_Res Dr Dyi Huijg (@ADHD_Women_Res) reported

    @MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.

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