Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Parkin
(@joshparkinnyc) reported
@zoom_us Wow @zoom_us! Your response was absolutely tone deaf. Your reporting process is the problem. When you report and get the report via email, the follow up form is absolutely impossible to complete.
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NealR
(@Clear_Capture) reported
. @zoom_us do you still have an app that can be installed onto @LGUK @LGUKCare TVs? I'm finding lots of guides that it "should" be available in the LG Content Store, but it's simply not there. Help?
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André
(@atmcarmo) reported
@zoom_us I’m having issues when sharing screen on macOS Big Sur. It works for a while but then my screen freezes for other participants and they’re not able to see it anymore. What can I do? I’m using Zoom 5.4.7
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Duncan Williamson
(@todlad52) reported
@zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service
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dora
(@d_mgarcia) reported
@sliccardo @zoom_us Let’s make people reacher by staying home and using their service
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Rajveer Singh Lotay
(@Rajveer_786_) reported
(1) @zoom_us I would request you to fix a bug present in the latest version of zoom - 5.4.7(946) In-call audio is not being transmitted to my bluetooth headphones i.e the app is not sensing the headphones. Also because of no in-call audio being delivered to the headphones,
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Matthew Anthony
(@_matthewanthony) reported
from
Los Angeles, California
Has anyone out there tried to connect a @GoPro Hero9 to @zoom_us on a Mac with all types of trouble.... before finally figuring it out? I’m currently in the all types of trouble phase... Tried a bunch of suggestions online with 2 different macs... to no avail.
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Rebecca Lerner Depew
(@rebeccall80) reported
@amyecheetham @JStrauss6 @zoom_us They really need to fix the UX on that - it’s the “reply all” nightmare reimagined.
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Boston College ITS
(@BostonCollegeIT) reported
Zoom outage continues for Boston College users. Hoping for a resolution soon @zoom_us
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Dave Michels
(@DaveMichels) reported
@ChristopherKoel @voipnorm @zoom_us There is not much opportunity to fix email or calendar with just the client. But yes the new solution shouldn't involve a separate client.
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Kellz
(@damizzez54) reported
@zoom_us Why are you so damn expensive? Why are you being greedy while there is a pandemic? Noone has the money to afford your service! Why do you tease us with teaching excellence and pull the ball away because of money? Our kids, the future deserve better, do better!-Teachers
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Artie
(@coffeegeekguy) reported
@zoom_us Yup. I tried each of them but none work. No problem with speakers but none of the mics work. I tried the built-in mic, an external webcam with mic, a Steinhauser headset and a generic USB headset. None worked. Can't figure out what's blocking the mic. Dell laptop is new.
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Julie
(@bsbfan4life92) reported
If anyone is down to @zoom_us on NYE with Sup crushes to-go, let me know. I would totally get dressed up and do my hair/makeup just for this. @SupDogsECU
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Ol Baldy
(@skuzemewoods) reported
@zoom_us Hey Zoom-- you guys have any support tips on being able to login just fine on the app, but bouncing back on the browser? I can't access the profile to give the code for chat support lol
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Hypatia
(@Amusedrice) reported
@Independent @zoom_us' new problem is censorship and placing morally/ethically challenged people on their board like..@t_tenglish.
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