Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1
Reading, England 1
Todmorden, England 1
The Curragh, Leinster 1
Paris, Île-de-France 1
Gaziantep, Gaziantep 1
Kiel, Schleswig-Holstein 1
Barnsley, England 1
Laval, Pays de la Loire 1
Neuburg an der Donau, Bavaria 1
Coesfeld, NRW 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • bitflipper1 Matt McGlothlin (@bitflipper1) reported from Charlotte, North Carolina

    .@zoom_us can you fix iPhone app please. All most people want to do is set up a meeting and invite via text or email. Look at how other apps do it. It is confusing to accomplish this basic task. Also no hierarchy in settings. Hire UX people and user research #ux #uxdesign

  • bbjazziii Benny Benack III (@bbjazziii) reported from Manhattan, New York

    @zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...

  • Manavjain994 Manav Jain 🇮🇳 (@Manavjain994) reported from New Delhi, National Capital Territory of Delhi

    @zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.

  • Rajeshkasargod Rajesh Kasargod (@Rajeshkasargod) reported from Mumbai Suburban, State of Mahārāshtra

    45 days of relentless calling my @JBLaudio ear phones gave up on me . @zoom_us @Google @MicrosoftIndia #Zoom #HangoutMeet #ConCalls #MicrosoftTeam Lockdown without #Earphones . #WorkFromHome #Help

  • cailinrua1 Thérèse McIntyre (@cailinrua1) reported from Galway City, Connaught

    @zoom_us howya, folks, I have a problem with playback - am recording a presentation (shared Prezi) with video - around half hour long - have done it twice and both times the audio playback jerks and speeds up after conversion trying to do this for a conference...help!

  • ZaheerAnsari01 Zaheer Ansari (@ZaheerAnsari01) reported from New Delhi, National Capital Territory of Delhi

    I am facing issue while joining meeting.I am loosing my class on daily basis .Connectivity is fine . Always shows error 104103 and says can't connect to our service , please check your network connection try again letter. Mobile settings are fine pls get it resolve. @zoom_us

  • NancyGithoitho Nancy Limau (@NancyGithoitho) reported from San Francisco, California

    @bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.

  • sillejo Joshua Sillers (@sillejo) reported from Minneapolis, Minnesota

    When is @zoom_us going to fix the fart vulnerability !!! I’m so tired of all these holes in the system #plugthefarthole now!! 🤣😂🤣

  • rejadam Dr Robert Adam 🇪🇺 (@rejadam) reported from Edinburgh, Scotland

    @leesonl @MicrosoftTeams @Microsoft @zoom_us If only they would just get on with it, and tell us, everyone talks about the problems with Zoom and GDPR but Teams which is often the preferred platforms many workplaces has been really difficult for deaf people to work with.

  • kelliburris7 Kelli Burris (@kelliburris7) reported from North Olmsted, Ohio

    @zoom_us I downloaded zoom the my pc that works with windows xp through Google chrome & also I tried it through Firefox too and the download won't open .Help.

  • drinckx Paul Duerinckx (@drinckx) reported from Pontardawe, Wales

    I know there are some issues with Zoom but, in terms of usability, it’s so much better than Teams. @zoom_us @MicrosoftTeams

  • joshparkinnyc Josh Parkin (@joshparkinnyc) reported from Bronx, New York

    @zoom_us my “group” is locked out of our zoom account. I can’t sign in to get support or call. I’ve left several messages with your sales answering service and can’t get a call back. Please contact me.

  • philthydrummond ((phillipdrummond))) (@philthydrummond) reported from Oakland, California

    Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version

  • MattRamsbottom Matt Ramsbottom (@MattRamsbottom) reported from Oldham, England

    @nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    Does @zoom_us have any customer service people, still waiting on an account issues lodged on April 24.. 1 phone call or live chat will fix issue. Unbelievable!

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