Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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“low skilled child of a queue jumper” She/Her 🌏
(@Ghizzi_d) reported
@LFLegal @Krischi @zoom_us I’m HoH so I use the Chrome live asr captioning tool and access Zoom via web as guest. Use it for Blackboard collaborate and any browser accessed audio/video. Have Teams at work so built in asr live captions. Neither 100% accurate but does help. Teams speaker id is useful too.
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Elissa Flagg
(@ElissaFlagg) reported
Can anyone at @zoom_us please advise on how to size up the video feeds while I am screen sharing in a meeting with one other person? The video boxes are too small, and I can't resize like you can with side-by-side view when someone else is screen sharing. Any help?
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Christian Vogler
(@Krischi) reported
@LFLegal @zoom_us That depends on what mix of participants you have. Zoom does screen reader accessibility pretty well, so if you have blind users in the mix, one option is to use a third-party service with concurrent ASR captioning sessions, piggybacking on your audio. 1/2
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Dr. G, but from home
(@AmeliaNGibson) reported
@rybesh @zoom_us So I would assert that this is one of those spaces where the tech needs to follow the equity issue, and not the other way around. If you need captioning, not having it means you are excluded. Or you disclose to every presenter. Also problematic, wrt health information & privacy.
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INSCRIBE ERC Project
(@InscribeP) reported
To all those who did not manage to access the Workshop via the @zoom_us link, make sure that you access the link with the email account you used for the registration: otherwise you will not be able to join! We will try to help as much as we can.
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Analytics Dude
(@AnalyticsNinja) reported
Anybody having trouble logging into @zoom_us ?
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Nate Brown
(@NateBrownBrown) reported
@mark_bresnan @zoom_us In 14 years of teaching, I've never missed the first day of class. In fact, I once showed up to the first day of another instructor's class, ready to teach, because of a scheduling error. But there's a first time for everything I guess. Fun times, fun times.
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Megan O'Quinn
(@meganoq) reported
Finally broke down and pinned @zoom_us to my task bar. #2021
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Tejas Patel
(@tejaspatel027) reported
@zoom_us i cannot find any SDK to integrate your service in my application, neither it is there in your docs nor on github your repository.
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Meryl Evans is speaking @A11yChi on Jan 28
(@merylkevans) reported
@reg_inee Wow. I'm shocked @zoom_us gets great marks for #accessibility when they're failing with the Deaf and HoH who need captions. (It's not a free service. Not just anyone can type caption as Zoom thinks with its "assign someone to type the captions" feature. Right, @sharieberts?
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My name’s not girl it’s Leticia f*cking Lewis
(@DeLishaDS) reported
@zoom_us What is happening with your site? Cant share video, having issues with breakout rooms? Are there parts of app that are down?
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Pamela Withers
(@WithersPamela) reported
@lewis_goodall It’s hugely disappointing that tech companies who’ve made a lot of money during the pandemic e.g. @zoom_us haven’t reached into their pockets to help out, not that they should need to of course if the Govt could get their act together
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uberfuzzy
(@uberfuzzy) reported
@zoom_us you know what would be great? If there was an audible ding/alert/cue that a meeting password prompt appeared on the other monitor, so I cant stop clicking the same link wondering why its not working
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Simon Dingley@CBC
(@SimonDingleyCBC) reported
@zoom_us Hey Guys: I cannot remember my password. When I try to retrieve it, the response I get is “Unable to set password for this email address.” The Zoom Help Centre has been no help. Can you help me? Thank you
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Ms. Thomas 🦋
(@songbird501) reported
Okay, so...maybe @zoom_us with the help of @FBI can figure out a way to stop MAGA extremists/insurrectionists from hosting virtual meetings. #USCapitolRiot #Censorship
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