Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • YMeza44 yisel meza (@YMeza44) reported

    @ChloeFibonacci @zoom_us Yes to the thumbs down emoji! Right now my 4yr olds use 😮 for no. Lol.

  • nyshepa Nancy Fink (@nyshepa) reported

    @zoom_us Thanks for reaching out. I was able to fix the problem with some help with colleagues.

  • mross715 Michael Ross (@mross715) reported

    @zoom_us Gladly. And while we're at it, I'm an interpreter and there are some enormous problems with your interpretation feature that need to be fixed ASAP. I'll be happy to share those comments too, but you need to be more transparent about when fixes are coming.

  • obviouspropaga2 Obvious Propaganda (@obviouspropaga2) reported

    @GovWhitmer @zoom_us Someone in law enforcement issue an arrest warrant for this tyrant

  • IlirSinistaj Ilir Sinistaj (@IlirSinistaj) reported

    @bluedogbri @GovWhitmer @zoom_us False.... not her job. Also unconstitutional. Not to mention her measures have done absolutely nothing to help with the virus. Its only put people in poor poations with their health, finances, and mental wellbeing. Congratulations, tyrants.

  • bachyns Dr Kathleen Bachynski (@bachyns) reported

    @caredwen @zoom_us Oh no, this is so incredibly upsetting! I'm so sorry this happened. I can't even imagine how awful this feels. I hope this security issue is addressed ASAP so other people don't have to experience this terrible violation. Thinking of you.

  • Fed1_Gonzalez Federico Gonzalez (@Fed1_Gonzalez) reported from Reynoldsburg, Ohio

    i don't understand why we need to force @StateDept to do there jobs by sending the whole agency to court. Plain and simple issue k1 visas , or any other visas using zoom just like the rest of the world using zoom @zoom_us to reunite fiance of us citizens #LoveIsNotTourismusa

  • DeborahKurata Deborah Kurata (@DeborahKurata) reported

    Hey @zoom_us , is there a way to mute the entire meeting for a few moments? I know I could turn off my system volume, but that doesn't help if I need to talk to a deliver person or check a voice mail message using the same computer. Any suggestions?

  • AnneWheaton Anne Wheaton (@AnneWheaton) reported

    @M_Willis_WBLC @BradWillis @zoom_us I do not envy parents who are trying to help kids get through all this. Hang in there, momma. Hopefully this will be a thing of the past before too long.

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @zoom_us I did this, but it's still not right. This is a problem, because I'm supposed to be in a virtual play soon and I'm supposed to use a virtual background.

  • jw_lockhart Jeff Lockhart (@jw_lockhart) reported

    Tried to fix my @zoom_us install. Broke it worse.

  • acolorfulvoice Jennifer @ A Colorful Voice (@acolorfulvoice) reported

    @sccyclist @zoom_us Yes, I'm having the same issue. Trying to pre-schedule a Zoom for Thanksgiving day & it's telling me if I go above 40 minutes I need to upgrade.

  • KaeJee Kartik Gaggar (@KaeJee) reported

    @zoom_us Pathetic customer service to a business customer for 9 months now. The relationship manager Ketaki Goswami didn't think wise to revert back on call/email. Its been 3 weeks.

  • jad_va Justin Davenport (@jad_va) reported

    @tvaziri Ran into a bug with @zoom_us using virtual backgrounds with Big Sur. They are working on a fix.

  • pattywyman Patty Wyman (@pattywyman) reported

    @zoom_us Could you please move the names/titles to the top of the square? My students will barely lift cameras to show their eyes! The name covers most of what I can see. Its a #distancelearning problem! Even after 24 weeks of #zoom some are still freaked out on camera!

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