Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • bstrong66 Brenda Strong (@bstrong66) reported

    @zoom_us Zoom - How can I get in touch with someone who can connect me with your event consulting services team? I need help for a big meeting we have coming up in Feb.

  • Violino1567 Oliver Webber (@Violino1567) reported

    @zoom_us we are having a heap of problems with participants getting the “host is in another meeting” message and unable to join. Can you advise? No one seems to know what causes this.

  • UMassWalker Dr Rachel Walker, Non-Binary Dragon of Awesomeness (@UMassWalker) reported

    @torreytrust @zoom_us [Screams in nurse & privacy laws] Um...yes, yes that seems to be an issue [Resumes screaming]

  • Bart_Litwin Bartek Litwin (@Bart_Litwin) reported from Toronto, Ontario

    @zoom_us tdsb in Toronto is having technical difficulties all morning...my son's sk french immersion class zoom call is in and out...sound and video is in and out...please fix

  • rdmpage Roderic Page (@rdmpage) reported

    @BioDivLibrary If that came across as grumpy(!) it's because I've just had to deal with a @zoom_us usability issue, now I'm faced with a @BioDivLibrary one :( Always helps to think of what users might want to do...

  • pallryan Paul Ryan (@pallryan) reported

    @zoom_us The incident about desktop sign-ins is more widespread than EU only as it's also effecting us, a paid US customer. Just an FYI. Also tried reporting to support and the agent closed the chat without acknowledging the issue so came here.

  • thedean98 PopeTaintIV (@thedean98) reported

    @zoom_us How did zoom get all the school contracts again? Genuinely curious because I've only ever had negative experiences with it. Absolute garbage service no one would use if they actually had a choice.

  • j_dinkleberg Dinkleberg (@j_dinkleberg) reported

    why cant I turn certain people down on @zoom_us like one person is loud and others are quiet

  • Bsponsler89 barbara a sponsler (@Bsponsler89) reported

    @zoom_us Zoom is owned by China. We should be using another livestream service.

  • simon_g Simon Griffiths (@simon_g) reported

    @zoom_us My situation is that I give lectures online but the audience has grown and I may exceed 100 viewers. $199 per month is R3000 per month in South African currency which is way more than I can justify. Is there a Zoom product that can help me?

  • dim_elicit DIM ELICIT (@dim_elicit) reported

    @zoom_us @evelynyee5683 Hello, I have the same problem and my Mac configuration/Zoom app version also meets largely the requirements ! I do not understand...

  • krisgesling Kris Gesling (@krisgesling) reported

    @zoom_us if someone tries to setup an account with your email address is there anything they can really do with it? Any way to get it shut down?

  • OceaneAlouda Océane Alouda (@OceaneAlouda) reported

    @zoom_us @kool_kirby Hello, I have the same problem and my Mac configuration/Zoom app version also meets largely the requirements ! I do not understand...

  • thedean98 PopeTaintIV (@thedean98) reported

    @zoom_us is a garbage service. Hate to be just another guy complaining on Twitter but I genuinely can't find another way to contact them.

  • JimmyHoffaREAL Jimmy Hoffa Official (@JimmyHoffaREAL) reported

    Don’t worry Unionists, @PeoplesUnionJH are receiving your concerns regarding the assemblies. Many pupils missed out on them today due to space in the servers. @PeoplesUnionJH demands a move to @zoom_us where this would not be an issue.

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