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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Coventry, England 1
San Carlos, CA 1
Conshohocken, PA 1
Cranberry Township, PA 1
Swadlincote, England 1
Mesa, AZ 1
Obdach, Styria 1
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • donnamaria
    Donna Maria: The Lifestyle CEO (@donnamaria) reported

    Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice

  • juparopla
    Juan Pablo Rodas (@juparopla) reported

    @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

  • theipodteacher
    Jon Smith (@theipodteacher) reported

    For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

  • kobenimeal
    kobenimeal (@kobenimeal) reported

    @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

  • mutukik
    kumiko s (@mutukik) reported

    @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

  • LekiaProsper
    Lekia Prosper (@LekiaProsper) reported

    @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

  • DanielC85829866
    Daniel Carmona (@DanielC85829866) reported

    @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

  • wasim80
    Wasim Ahmad (@wasim80) reported

    @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

  • OgaSodje
    Sodje (@OgaSodje) reported

    @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

  • sarahflorman
    slow-moving apocalypse (@sarahflorman) reported

    @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

  • WritersSalon
    The London Writers' Salon (@WritersSalon) reported

    If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

  • ccmasteller
    Claire Masteller (@ccmasteller) reported

    @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

  • VanBird
    Vanessa (@VanBird) reported

    Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

  • JoyeForever
    Tree Hugger (@JoyeForever) reported

    WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

  • nrmaharaj
    Nathan Maharaj 🦖 (@nrmaharaj) reported

    @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

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