Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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contenta at home
(@joyredmond) reported
from
Ballynapierce Bridge, Leinster
@MMaryMcKenna @zoom_us Sorry I don’t have his number but He was only promising help with zoom on LinkedIn today
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Hugues de Payns
(@ChevalierDuPape) reported
@zoom_us plz find a solution to microphone issue in the beginning of every meeting. Some people are struggling to find out how to connect the audio and this is a complete waste of time.
-
kevtraynor
(@kevtraynor) reported
@MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted
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unequivocallyMe
(@NoscoMihi) reported
@zoom_us hi. I’ve tried several times to reach customer service via email since phone support is only available for business accounts. Is there anyone I can be helped?
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Philip Nicholas
(@leedsbarber) reported
@zoom_us Zoom is taking money from my PayPal account but both of my accounts say they are free, therefore I am unable to use the chat feature to find out what my paid account details are. Can anyone help please?
-
Prof. Emily Rice, Ph.D.
(@emilylurice) reported
@KarenLMasters @zoom_us When you’re logged in, click “Join”, and click the arrow at the right of the Meeting ID window, a drop down of your ten most recent meetings should appear! (This is my lifeline)
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Clare McGee
(@ClareMcGee80) reported
@zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before
-
jc
(@sayitchowda) reported
It would be a real bummer if @zoom_us went down tomorrow...because this whole “snow days mean **** now” is kind of their fault.
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FunkyBob
(@BunkyFob) reported
@zoom_us is there some option to stop you from hiding the login window? It's frustrating to have to repeatedly switch back to it as the meeting starts, trying to log in as the meeting spews windows...
-
garino panchido
(@GanX_90) reported
@zoom_us customer service its hard to contact
-
Clare McGee
(@ClareMcGee80) reported
from
Derry, Northern Ireland
@MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local.. can we get it in speaker view after it’s been recorded?
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Lesley Whiteman SM
(@lesleywhiteman) reported
Hi @zoom_us I hosted my 1st zoom meeting last night and was offered the chance to schedule another without the 40 minute limit. I've tried to, but it won't schedule - I'm just getting the moving circle of dots. Can you help?
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JustAGuy, BSMus, MM, ABD
(@jsgjames) reported
<sigh> the Dummy Output issue returned for @kubuntu as well. What's maddening is that the audio worked for over two hours. Then I installed @zoom_us and the 1st time I ran it, it killed the audio. Even a timesink restore did not help. ****.
-
Mark O'Neill
(@marxculture) reported
@MMaryMcKenna @zoom_us What’s the problem?
-
Jeremy Blank
(@jerblank) reported
@zoom_us hi zoom The app is suddenly incompatible with my Lenovo tablet. Meetings won't open and I can't find zoom in the play store. Please help ASAP