Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:


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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 5
Queens, NY 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
San Pedro Garza García, NLE 1
São Paulo, SP 1
Birmingham, England 1
Cruz das Almas, BA 1
Leeds, England 1
Lima, Provincia de Lima 1
São Carlos, SP 1
Sevilla, Andalucía 1
Toluca, MEX 1
New York City, NY 1
Cluj-Napoca, Judeţul Cluj 1
San Francisco, CA 1
North Shields, England 1
Ashtabula, OH 1
Berlin, Land Berlin 1
Oaxaca, OAX 1
Justin, TX 1
Barcelona, Catalunya 1
Manchester, England 1
Spruce Grove, AB 1
Braintree, England 1
San José, Provincia de San José 1
Gladbeck, NRW 1
Rosa Zarate, Provincia de Esmeraldas 1
Marseille, Provence-Alpes-Côte d'Azur 1
Tullahoma, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffreyHare JeffreyHare (@JeffreyHare) reported

    @zoom_us support is terrible. Robot chat system can't recognize help request. Need support - called -- got sales.

  • MidlifeSmarts Midlife Smarts - Jill Creighton (@MidlifeSmarts) reported

    @zoom_us trying to get support from @zoom_us proving impossible. Can’t access my account and start meetings. Help!!

  • amayersphoto (((Aydin Mayers))) (@amayersphoto) reported

    @zoom_us how come I can’t get on phone support to figure out a problem?! Wtf

  • causalinf scott cunningham (@causalinf) reported

    @vectornomist @zoom_us We had a side agreement in which if I praised them, they’d help me get a baby Yoda filter installed

  • Asrullah_ Asrullah (@Asrullah_) reported

    @zoom_us what can I do so that I can use zoom for more than 40 minutes I am an educator from Indonesia and already registered using my school account..but still don't get this facility..please help..🙏

  • satxsam Sam Yates (@satxsam) reported from Hollywood Park, Texas

    Hi @zoom_us I get why we can’t login to a meeting from multiple devices with one account, but must we force re-entering credentials on 2 computers every time I need to switch between them? Makes for a bad experience going between home office laptop and living room Mac

  • JasonHitchcock Jason needs your attention (@JasonHitchcock) reported

    @JuiceboxCA dear @zoom_us uses that high stock price to give creators some love. you didn't do anything special to deserve this much capital this fast, the pandemic handed it to you, so kick it down a bit and make society better. there, i wrote them a note. Hope they see it

  • myfavtech Myfavtech (@myfavtech) reported

    @zoom_us I need your help. Our company has had an account with you for 3 years with numerous recordings. Billing dept. did not provide an acceptable level of service and I can't get support to help either. Can you help?

  • jasoneg3 Jason McDonald (@jasoneg3) reported

    .@zoom_us Tried to ask for help (paid Zoom) account & used your chatbot '@ada_cx .' Endless loop of email and host key problems. I HATE CHATBOTS. Such a horrible 'customer experience' so I GAVE UP. #chatbots

  • Deveshb15 Devesh🚀 (@Deveshb15) reported

    @stackademic_ @zoom_us @zoom_us help!!!

  • fernhern9 Fern H (@fernhern9) reported

    @zoom_us Good afternoon, I'm having trouble with zoom video (Nyc). When the meeting starts, the video freezes and then it goes away. Zoom recognizes both cameras but they stop working. Is this the proper place to report it? Thanks

  • BunkyFob FunkyBob (@BunkyFob) reported

    @zoom_us for the love of... everything... STOP HIDING THE LOGIN WINDOW!

  • Yvantjeeh Yvan Watchman (@Yvantjeeh) reported

    hey @zoom_us it seems like your services don't have up-to-date geolocation databases in place, which you use to allow and deny users on your service. 1/2

  • camforthepeople Camden Johnson (@camforthepeople) reported

    @almostdr_obrien My only two issues with @zoom_us is since yes or no became reactions, people that use that for voting are having a hard time since they disappear so quickly. That and there’s no built in video switcher for streaming. Other than that, yes, please zoom

  • And_Thats_IT Mad Dog (@And_Thats_IT) reported

    Am I the only person that can’t help but stare at themselves while on @zoom_us ?

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