Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Jokersmacher Jokersmacher191 (@Jokersmacher) reported

    @zoom_us i have a problem my mic is muted but everyone can still hear me pls fix this problem immediately

  • OoohNoMrBill make it happen (@OoohNoMrBill) reported

    @TxDan_Gonzalez @zoom_us I’ll take “stupid ideas for $400.” If you want to conserve, there are smarter methods. The goal is to support business and productivity even in hash conditions, not mandate it shut down. Next.

  • JennaC_InSync Jenna Cooper (@JennaC_InSync) reported

    Please @zoom_us fix your chat. Every time someone joins, mutes, activates camera, it takes over my ability to chat learners. #frustrating

  • Darrell_WPB LuvNretirement (@Darrell_WPB) reported

    @zoom_us Customer Service? Odd that I pay colleges but cannot get basic support so my children can log into the classes. Makes me want to re-think my professional account.

  • evanmiltenburg Emiel van Miltenburg (@evanmiltenburg) reported

    @jeffbigham @zoom_us @Franklin_M_Li Our university's IT department blocked this “for security reasons.” I’ve contacted them to fix this, because now classes are inaccessible.

  • zotero Zotero (@zotero) reported

    @gajamukhu @zoom_us If you post to the Zotero Forums with a link to a video, we can try to debug this further. There’d be many more reports if this were a general problem, so likely something about your setup.

  • CodyMcCubbin Cody McCubbin (@CodyMcCubbin) reported

    @e_oreo @TxDan_Gonzalez @zoom_us 4GW would power 1.2 million homes. Just because it’s a smaller percentage of the total problem doesn’t detract from the fact that this green energy doesn’t work.

  • MoeSattler Mo Sattler (@MoeSattler) reported

    Hi @zoom_us, I am trying to write an integration, but the flow seems broken. I want to create a "Publishable URL", but in order to do that, it tells me: "You are missing the following information: Redirect URL for OAuth (Production)" But I already entered the redirect URL.

  • njbramley Neil Bramley (@njbramley) reported

    @zoom_us is anyone able to help. Trying to share a PowerPoint presentation on zoom. They meeting participants can see everything I'm sharing until I start the slide show. Then they just get grey box and black screen? But can see everything else?

  • e_oreo Jack E. (@e_oreo) reported

    @CodyMcCubbin @TxDan_Gonzalez @zoom_us Yes, but most of the supply problem is natural gas plants not receiving gas due to the cold. Frozen turbines is a minor problem compared to that

  • lalodelavega2 Don Lalo De la Vega (@lalodelavega2) reported

    @zoom_us what's the meaning of error 103033, hundred of people are getting this error on a live meeting now

  • piq_leriq fink (@piq_leriq) reported

    @zoom_us when do we get a thumbs down emote please

  • samesky11 Nat (@samesky11) reported

    @zoom_us Tried to subscribe Zoom Education but rejected my card hundred times. I already contacted bank and the issue always pop-up

  • nikhils007 Nikhil Singh (@nikhils007) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Hey it kept saying the password was wrong but the same one worked on the other device , a few others also faced the same issue on the meeting and had to log in using alternate devices

  • sustain_people Sustainability People (@sustain_people) reported

    @EthicalHour @zoom_us @amazon Wow, I'll try and hunt down the documentary! #Ethicalhour

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