Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

Less
More

zoom Hero Image

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • _venabme #šhįñëTHRŪthëŠHÅDË (@_venabme) reported from Charlotte, North Carolina

    I need help @zoom_us

  • MiguelCoka Miguel Coka (@MiguelCoka) reported from Boca Raton, Florida

    @verge Teams is good for collaborating but if u want to join a video meeting without getting strange errors that u have no idea how to fix I suggest @zoom_us just click join & u r good. Microsoft products r very much IT support dependent.

  • Bryylliant Bryant de Venecia (@Bryylliant) reported from Honolulu County, Hawaii

    First day of Mercury *************** and I get booted off my own Zoom meeting. How dare you. @zoom_us can you fix the solar system pls thanks.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Michelle Frick who "works" for you is rude and not helpful. Your customer service is HORRIBLE.

  • SophieBarnesx Sophie Barnes (@SophieBarnesx) reported from Billericay, England

    @emmasarfas @zoom_us 😂👌🏽 I’m sure @zoom_us can help when online.

  • Leischa Walton Pantland (@Leischa) reported from Carouge (GE), Genève

    OK, so multilingual web conferencing is *complicated*, and @zoom_us isn't set up for it properly. Interpreters need to login to two separate devices, and also use WhatsApp to coordinate with each other, since they no longer share booths.

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Buckfastleigh, England

    @zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us still no response. THREE DAYS. I've left 4 messages. No call! Your online customer service just gives me the run around and refuses to help.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I'd like to ask why you don't take care of customers. I've been trying to resolve a simple issue for 4 days.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Congratulations on your new gig. Fix Zooms customer service issues. No one seems to actually work there. I've spent 4 days trying g to resolve a very simple issue.

  • JLM_cork asparagus is my spirit animal (@JLM_cork) reported from Garrane, Munster

    @photojack @zoom_us I’ve always just used the Mac internal speakers. Never had any issues with echos

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @susanm_life17 @zoom_us Horrible customer service. Im on day 4. All they do is send links that don't work.

  • theChrisDo Chris Do (@theChrisDo) reported from Los Angeles, California

    @CA12L0 @rodemics @Blackmagic_News @CanonUSApro @Dell @zoom_us @artcenteredu No service offered right now. Just experimenting with improvement engagement, participation and dialogue.

  • garver_randy Randy Garver (@garver_randy) reported from Virginia Beach, Virginia

    @zoom_us I have to say that the support and customer service at zoom is one of the worst experiences ever. Almost as worse as AOL when they were a real thing.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us @smashingmag Too bad customer service isn't accessible.

Map Check Current Status