Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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eCOMM—LAB
(@theecommlab) reported
— B2B: Business to business When a business sells their product or service to another business. Example: When a business purchases an enterprise license for their staff to use @SlackHQ or @zoom_us
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Dr. G, but from home
(@AmeliaNGibson) reported
@rybesh @zoom_us And again, anyone can record and share the audio of a zoom meeting, captioning or no. Asking D/HH folks to bear the cost of that comfort rather than putting resolution of the security issue on the company isn't a tradeoff I'm willing to make.
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uberfuzzy
(@uberfuzzy) reported
@zoom_us you know what would be great? If there was an audible ding/alert/cue that a meeting password prompt appeared on the other monitor, so I cant stop clicking the same link wondering why its not working
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luv2teech1
(@luv2teech1) reported
from
Vaughan, Ontario
@TDSB_IT Now it's also happening with @zoom_us and it's not an issue in other boards as my daughter is on a #Googlemeet in @YRDSB and no issues whatsoever
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Randi Busse
(@RandiBusse) reported
@zoom_us Need help getting me to show up full screen rather than vertical and only in the middle 1/3 of my box on iPad. Thanks
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justonenumber7
(@justonenumber7) reported
@zoom_us fix your **** nobody wants to deal with a group of retards who get in and spam **** ******* in the chat and earrape while a funeral session call is going on
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Jeff Lockhart
(@jw_lockhart) reported
Me: "Dear Zoom, one of your download links is messed up. Here's which one and what specifically is happening." @zoom_us: "Thanks for choosing zoom! You can download zoom at [the link you said was broken, which is still broken]."
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Jeff Lockhart
(@jw_lockhart) reported
@zoom_us I was literally complaining that when your representative gave me this answer over email, it ignored my problem. (Problem is: the download link for linux/fedora/x64 points to an outdated zoom client.)
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Dr. G, but from home
(@AmeliaNGibson) reported
@rybesh @zoom_us So I would assert that this is one of those spaces where the tech needs to follow the equity issue, and not the other way around. If you need captioning, not having it means you are excluded. Or you disclose to every presenter. Also problematic, wrt health information & privacy.
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Blackbeast
(@Blackbe54208769) reported
@zoom_us hey zoom what's happen massive problems with friends who can't join zoom and no login more possible. And that's for few hours now
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Lewis John
(@Lewisjohnmusic) reported
@zoom_us can you introduce a feature that allows you to mute certain people in a call? If I spend another minute of my university life listening to someone breathing down their mic I might burst into tears
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Andrew Rumbach
(@AndrewRumbach) reported
Is there any way to make your own @zoom_us box transparent so you can place it over the person(s) you are speaking with? It would help tremendously for keeping eye contact and feeling connected.
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Dr. Tara Goddard 🚸
(@DrTaraGoddard) reported
@AndrewRumbach @paulonabike @zoom_us How has no one written a simple algorithm to allow your gaze to be corrected depending on distance of camera from gaze? I'm not saying that well, but seems like a simple fix, even if it isn't true eye contact.
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Nate Brown
(@NateBrownBrown) reported
@mark_bresnan @zoom_us In 14 years of teaching, I've never missed the first day of class. In fact, I once showed up to the first day of another instructor's class, ready to teach, because of a scheduling error. But there's a first time for everything I guess. Fun times, fun times.
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Lindseymgreen
(@Lindseymgreen) reported
@zoom_us hi zoom! Have been trying to close an account that our team is locked out of for months. We’ve not been able to get any support and need to get this resolved. Emails and requests for support have been denied and there is nothing online to help us navigate. Pls advise