Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Edmund_Schuster 𝖤𝖽𝗆𝗎𝗇𝖽 𝖲𝖼𝗁𝗎𝗌𝗍𝖾𝗋 (@Edmund_Schuster) reported

    @lukestein @cbgoodman @zoom_us Thanks - I’ve had problems setting this up on windows but may need to try again. Btw - any mic recommendations? Recorded today and realised my lapel mic is broken (luckily on the test recording), and the integrated mics are just awful

  • RyanC_BUS391 Ryan Calkins (@RyanC_BUS391) reported

    @pixchix @zoom_us “The Other Guys” Help us out Zoom!

  • LlewellynFalco Llewellyn Falco (@LlewellynFalco) reported

    @zoom_us I can log in from my iphone, tablet and laptop at the same time, why can't I login from my laptop and desktop at the same time?

  • gwilco Geoff Wilcock (@gwilco) reported

    I'm beyond exasperation with @zoom_us. We've not been able to login to account since about May. All their communication expects you to log in to get further. No one helped when we did get through. by phone. They do manage to send payment reminder now we've stopped paying.

  • tawsif_stanford TAWSIF AMMAR (@tawsif_stanford) reported

    The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia

  • ShaunStackhouse Shaun Stackhouse (@ShaunStackhouse) reported

    My @zoom_us Livetrak L-8 board is crackling like a ****. I've reinstalled the drivers. updated the firmware, and nothing. This is how I make my money. If I can't find a fix to this, I don't have the $599 to drop on the Rode board, so I would essentially be ruined, channel done.

  • JonathanBrake Jonathan Brake (@JonathanBrake) reported

    @zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes

  • beatingkokoro b ☁️ Ψ ia (@beatingkokoro) reported

    @zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad

  • JesseZurawell Jesse Zurawell (@JesseZurawell) reported

    @zoom_us sucks; it takes forever to find a goddamn recording, and it ain't due to user error.

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us Hello this week's update didn't fix the bug! Please fix this bug. Setting pptx as virtual background only records the pptx and not our image anymore.

  • AnitaSrkian Anita (@AnitaSrkian) reported

    @zoom_us How about something to help the disabled? Free live captions for all maybe ?

  • HwkkNght NghtHwkk (@HwkkNght) reported

    @zoom_us our classes are frozen every few minutes help us

  • BogdanCostea Bogdan Costea (@BogdanCostea) reported

    well, I found the @zoom_us native client, 1 down, 4 to go

  • ArviaC Mrs Arvia (@ArviaC) reported

    @catheri77679385 The church service is on @zoom_us

  • ott_greg Greg Ott (@ott_greg) reported

    @zoom_us I've escalated a trouble ticket twice, and with no consumer avenue to tech support other than the online chat, it feels as if there is no interest in solving technical problems. Awaiting a response on second ticket....48 hrs in

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