Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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CoDEIn.Pharm
(@codein_pharm) reported
@zoom_us hi guys, im from indonesia did you have some kind of trouble in indonesian server/data center? i just experience a massive slowdonw in a room no one booted from the room, but the voice and video are horrible, and it even looped at some times
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I'm so done 🌱
(@AnnaVanZee) reported
@zoom_us Your support is awful!! Can't even access chat or email support, and your "help library" fails to include really basic info - like how to set up a voice mail box recording with the zoom phone app.
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mia
(@mialoira) reported
Oh good, the @zoom_us billing issue continues. Just got charged $1400.
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たーる
(@taarusauce) reported
.@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!!!??? Please Fix it now!!!!
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Francisco Oliden
(@Franciscoliden) reported
@theChrisDo @zoom_us I have 1mb up and 5mb down internet, so that’s a great option for me so I can disable video recieving/sending for better stabilization. But, should always be abailable, not just browser
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dan leatherman
(@danleatherman) reported
@ZevEisenberg @zoom_us Yes, it's awful trying to teach online with this issue.
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meriel
(@andiqamariel) reported
Bro fix your bugs @zoom_us
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Esharat Nasar-Ahmed
(@EsharatQ) reported
@zoom_us Worth pointing out, I have also purchased a licence, paying £15.00 per month, which means I have unlimited time and should not have a cap on number of participants/students. Please fix this issue, otherwise many will start using other platforms.
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Dr. O—, mask wearing is an act of love (she/her)
(@raisecain) reported
@_eamonnbell @zoom_us Oh really? I am not able to find anything about this. This could help...
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AutisticSciencePerson
(@AutSciPerson) reported
Question: Why is there no easy way to put your pronouns in zoom? Everytime you sign into the university zoom again, it resets your name. I feel like this is something zoom could fix easily. .@zoom_us
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milen
(@lockelby) reported
Dear @zoom_us We just got our first terrible experience for our conference. It was come from the audio and display. We could speak but we got delayed and all audience have the same problem. We used 3 different account today to made the room, but we always got the same problem
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APAC
(@APAC_ELT) reported
We'd like to apologize wholeheartedly for the technical problems we've experienced today on @zoom_us. 🙏🏼🙏🏼🙏🏼For reasons we still can't fully understand, it was impossible to connect to Susana Gómez's session, although she was by no means responsible for that. Read on. 👇🏽
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thomas hageleit
(@thomashageleit) reported
@zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?
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CHECK YOUR STATE & LOCAL ELECTION DATES ALL 2020
(@nhychelle) reported
@zoom_us has the worst customer service on this planet... y’all use their products everyday but wait till y’all need help. Whew good luck. I’m talking help for paid accounts too not just the free... bc we already knew that was terrible 😒
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Bryan William
(@bryan_w_t) reported
@zoom_us is having problems today
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