Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Bernardo, Región Metropolitana 1
Allentown, PA 1
Monterrey, NLE 1
Ligonier, PA 1
Knoxville, TN 1
Singapore, Central Singapore Community Development Council 1
Guwahati, AS 1
Santa Rosa, CA 1
London, England 1
Bridgwater, England 1
Cincinnati, OH 1
Palmyra, VA 1
Panama City, FL 1
Pforzheim, Baden-Württemberg Region 1
Weiterstadt, Hessen 1
Buckingham, England 1
Erding, Bavaria 1
Everett, WA 1
Bondorf, Baden-Württemberg Region 1
Quito, Provincia de Pichincha 1
Munich, Bavaria 1
Pulheim, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BunkyFob FunkyBob (@BunkyFob) reported

    @zoom_us I _want_ to open the desktop client. I just don't want to have to fight it hiding the Login window. Stop minimising the login window. It's bad enough it spawns 2 or 3 spurious windows whilst joining a meeting, stealing focus each time. But it _also_ hides the login window.

  • robertmain_ Robert Main (@robertmain_) reported

    @PhilippeLoctaux @acar321 This problem is unique to @zoom_us. Other apps are fine. Meanwhile, most features that make it to windows and mac for various apps rarely make it to the Linux port.

  • leedsbarber Philip Nicholas (@leedsbarber) reported

    @zoom_us Zoom is taking money from my PayPal account but both of my accounts say they are free, therefore I am unable to use the chat feature to find out what my paid account details are. Can anyone help please?

  • antimabuk Gilz (@antimabuk) reported

    hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser cache and saved login information but it doesn't work (even on incognito mode).

  • lesleywhiteman Lesley Whiteman SM (@lesleywhiteman) reported

    Hi @zoom_us I hosted my 1st zoom meeting last night and was offered the chance to schedule another without the 40 minute limit. I've tried to, but it won't schedule - I'm just getting the moving circle of dots. Can you help?

  • enchantedlover8 Puddy (@enchantedlover8) reported

    This snow storm better make my wifi slow for online school tomorrow. NOT power outages, just slow wifi. Dear Ms. Teacher, My internet is not working properly. I don’t think I can do my school work today. AND NO ZOOM CALLS. I HATE ZOOM. Sorry @zoom_us

  • GanX_90 garino panchido (@GanX_90) reported

    @zoom_us customer service its hard to contact

  • robertmain_ Robert Main (@robertmain_) reported

    @acar321 @PhilippeLoctaux @zoom_us Hangouts or Skype don't seem to have this issue. Just zoom.

  • ChevalierDuPape Hugues de Payns (@ChevalierDuPape) reported

    @zoom_us plz find a solution to microphone issue in the beginning of every meeting. Some people are struggling to find out how to connect the audio and this is a complete waste of time.

  • kevtraynor kevtraynor (@kevtraynor) reported

    @MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted

  • marxculture Mark O'Neill (@marxculture) reported

    @MMaryMcKenna @zoom_us What’s the problem?

  • jsgjames JustAGuy, BSMus, MM, ABD (@jsgjames) reported

    <sigh> the Dummy Output issue returned for @kubuntu as well. What's maddening is that the audio worked for over two hours. Then I installed @zoom_us and the 1st time I ran it, it killed the audio. Even a timesink restore did not help. ****.

  • amyohara_ amy☀️. (@amyohara_) reported

    Hi @zoom_us can you help me get virtual backgrounds working? My pc is above the requirements, the app is up to date and virtual backgrounds is enabled in settings. Still getting the error message that my device does not support them. Do you know why this is???

  • ClareMcGee80 Clare McGee (@ClareMcGee80) reported

    @zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before

  • joyredmond contenta at home (@joyredmond) reported from Ballynapierce Bridge, Leinster

    @MMaryMcKenna @zoom_us Sorry I don’t have his number but He was only promising help with zoom on LinkedIn today

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