Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • DjPersley Dj persley (@DjPersley) reported

    @Mel57333767 @pattirullo @zoom_us Exactly it’s terrible

  • DukeEgr93 Michael Gustafson (@DukeEgr93) reported

    @zoom_us @kaigilligan It was *much easier* when these were static and the host could choose when to clear them rather than having them last for a short time. Students might be working on a problem and arrive at answers at different times, for instance (feedback sent, too)

  • MrsBriBuchanan Brianna Buchanan (@MrsBriBuchanan) reported from Camarillo, California

    @zoom_us is there a fix for students not being able to raise their hand?

  • AlKeyhole1 Al Keyhole (@AlKeyhole1) reported

    @zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?

  • jdashton Daniel Ashton (@jdashton) reported

    @zoom_us @zoom_us The pastor received an e-mail reply from the bubbly support rep, Lhysha, but the reply utterly failed to reflect the nature and urgency of the problem or to show that Zoom is looking into the issue as a serious server-side failure. Please help us, @zoom_us !

  • dutchpc99 Laura (@dutchpc99) reported

    @zoom_us would still be really helpful if teachers could “listen in”to breakout rooms w/o having to join them. Would help engagement and collaboration if I knew which group(s) was stuck but didn’t have to interrupt to find out.

  • BridgerSmith8 Bridger Smith (@BridgerSmith8) reported

    @zoom_us zoom keeps unmuting my audio automatically how do I fix this

  • idnca idnca (@idnca) reported

    The issue when webinars from the likes of @eventbrite get organized on @zoom_us and your organization has banned it like so many others. Too bad for the @InSites one I was planning to attend today :/

  • Arekkusu_413 Alex (@Arekkusu_413) reported

    @zoom_us Which virtual background if I cant even open the god damn app! Literally failing my class because of you! FIX ERROR 1132! #FIXERROR1132

  • canadianisaiah Isaiah Zabitsky (@canadianisaiah) reported

    @zoom_us why not have a thumbs down reaction? It would save time when a basic yes/no answer is required and easy to tabulate.

  • alesposito75 Alessandro Esposito 👨‍🔬🔬🧬👨‍👩‍👧🇪🇺🏳️‍🌈 (@alesposito75) reported

    @gburtch @zoom_us In OBS we get animations... in Zoom only static slides... or did they fix this?

  • fentyhell luz (@fentyhell) reported

    pls go down i dont wanna be in class @zoom_us

  • moonduzst Moonduzst ™ (@moonduzst) reported

    @zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄

  • Edward56886501 Edward (@Edward56886501) reported

    @zoom_us Zoom development, is it so hard to include a feature for every user that says YOU ARE MUTED in BIG BOLD letters in the in an obvious part of the screen??? Seems like the mute issue is fixable.

  • asen76 Henry Darmawan 薛龍生 (@asen76) reported

    @zoom_us we are in Indonesia have trouble since yesterday until now..no sound or robot voice if there's sound. we have no trouble with network.

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