Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Scott
(@benscottlondon) reported
@zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?
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sami 🖇 reactivated lolzies
(@CHMPGNECL0UDS) reported
@zoom_us stop saying “oops🙀we were unable to complete your request🥺please try again😽(300)” you are the root of all my problems and i’m already behind in my classes
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Igor Ulitsky
(@IgorUlitsky) reported
At the end of @zoom_us calls, in the "How was your experience?" question, in addition to "Good" and "Bad", they should add a "Send help or call social services" option, for those that WFH with small kids
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Jody L. Durbin
(@jodyldurbin) reported
@zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!
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Dr. Alyssa J. Griffin
(@AlyssaJGriffin) reported
@zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?
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bells
(@hannahathaway) reported
@zoom_us Great. But what if your account remains blocked after being hacked. Bank account emptied and can’t access zoom. Lots of dancers who can’t be taught for two days now. Absolutely nothing being done to help.
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valerie frizzle, liberal freak
(@GingerReject) reported
Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...
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Kaitlyn B. Joshua
(@KeepNupWithKait) reported
@zoom_us need zoom support but don’t have business account only licensed account. Can someone help? I noticed the customer service phone number is only for business accounts now.
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Mihir Ketkar
(@mihir_ketkar) reported
@zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.
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BethanyKeren-Happuch
(@_kerenhappuch) reported
imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.
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Ebay1975
(@ebay1975) reported
@madebygoogle @zoom_us Google has a Gmail service. Why doesn't Google create real dating with girls? I live in the city of Mingachevir and I want to meet girls from my city and my country.
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sami 🖇 reactivated lolzies
(@CHMPGNECL0UDS) reported
@zoom_us thank u and i tried that but it keeps giving me error 300 and there’s not much i can do with my account because it’s a school account help
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Karl Walsh
(@charlesantdavid) reported
@zoom_us I had Zoom installed on my laptop. It deleted off my laptop. I tried to reinstall and it's reporting a 100002 error. Can someone please contact us.
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Ron
(@WreckItRon28) reported
@coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke
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✿THU WIN✿
(@thudawin) reported
@Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!
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