Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • GanatralalitH Ganatra sir (Economics lectures) (@GanatralalitH) reported

    @zoom_us From India. Vivo Y50 device. Inspite of uninstalling and reinstalling I'm unable share screen. Green button is not responding. Solve the problem.

  • GregVannDEP Greg Vann (@GregVannDEP) reported from Louisville, Kentucky

    I think I speak on behalf of everyone when I say this: @zoom_us, you have had enough time to fix the issue with playing videos on Zoom calls.

  • SoundSpeedsYT Sound Speeds (@SoundSpeedsYT) reported

    @PodcastHelper @zoom_us Verify that your sample rates match. Whenever that happens to me, one sounds sped up or slowed down and has to do with sample rates not being converted properly when brought in.

  • governor_not Governor Dale Wolf (@governor_not) reported

    I can’t wait to lock yinz down tomorrow over @zoom_us. #NerdKingFlex

  • ethameta ethameta (@ethameta) reported

    How do I stop your spam? You have a broken system e-mailing me about a non-existent account and I've unsubscribed 11 times. Zero real support on your website @zoom_us

  • bielleogy Elinne Becket (@bielleogy) reported

    @robertiafe @zoom_us Multiple logins as in same login on 3 diff devices, or 3 logins on the same comp?

  • RDchaaarge Rohit Dhingra (@RDchaaarge) reported

    @zoom_us could really consider cutting down the free meetings to a 20 mins limit now. Product usage is ubiquitous, 20 mins callas enough to try out, and it’d probably lead to a lot more conversions to the paid tier.

  • Lainlegend lainlegend (@Lainlegend) reported

    @SkypeMeetNow @zoom_us HOW DO I DELETE OR SHUT DOWN THIS UNASKED FOR SOFTWARE?!?!?!

  • PhillyKeith Keith McMenamin (@PhillyKeith) reported

    @zoom_us Help! Major issue after upgrading macbook to Big Sur. I can't use a virtual background and this is a theme for an important meeting in the morning. Msg in zoom is "your device requires a green screen to support virtual backgrounds". Tried all listed fixes. HELP!

  • dickonb dickon bevington (@dickonb) reported

    Help, need ZOOM EXPERTS: Just finished delivering some training via @zoom_us and realised I failed to take a register of attendance. Is there a 'create class register' function, or better still for me and my rattly head, a way of listing attendees after the event has finished?

  • SuperDre SuperDre (@SuperDre) reported

    @TheRightPlaceGR @zoom_us Ugh an internet outage literally right when Birgit was talking about how we need better broadband access in the area lol back up and running!

  • PodcastHelper Ray Ortega ✊ (@PodcastHelper) reported

    @SoundSpeedsYT @zoom_us Nope, all the tracks the same and based on replies, it doesn't sound like an uncommon problem.

  • hintbw Brett Hinton (@hintbw) reported

    By the way the @zoom_us plugin for Outlook doesn't handle add meetings to Office 365 group calendars well (at all really, you can't schedule a meeting on a O365 group calendar and have it schedule a Zoom meeting). I get kind of why, but it's still a broken workflow.

  • SocialMonet Monet (@SocialMonet) reported

    @jentrification @zoom_us What?! Have I been living under a rock?! I have only used Zoom just once. Aww man. Thanks for the help.

  • RyanChadha Ryan (@RyanChadha) reported

    Anyone else from India has a real problem making payments to @zoom_us? Tried 3 cards and all have been declined, plus I am only able to communicate via email with a very dumb AI who keeps sending me a payment link #FML

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