Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Erie, PA 1
Santa Cruz de Tenerife, Canary Islands 1
Spokane, WA 1
Montevideo, Departamento de Montevideo 1
Regensburg, Bavaria 1
San Bernardo, Región Metropolitana 1
Allentown, PA 1
Monterrey, NLE 1
Ligonier, PA 1
Knoxville, TN 1
Singapore, Central Singapore Community Development Council 1
Guwahati, AS 1
Santa Rosa, CA 1
London, England 1
Bridgwater, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • PoojaLawStudent Pooja (@PoojaLawStudent) reported

    @zoom_us why Background is not supported on my Xiaomi MIA3 Android phone? Will appreciate any help

  • At_The_Museum Tiffany In The Museum (@At_The_Museum) reported

    Would love to get some help from @zoom_us on this. It's driving me crazy. Program is now practically unusable for any practical purpose.

  • TrevorBoller trevor boller (@TrevorBoller) reported

    . @zoom_us S’il vous plaît. Is it normal for your customer service to take over five days to get back to the inquiry? #zoom

  • BoondyAlBoondy Alessandro (@BoondyAlBoondy) reported

    Is this a known issue with using @zoom_us in a browser? Someone will share their screen, & I can see them in the corner, but their screen is just black ... Pressing refresh (often several times!) will usually fix it, but I end up missing so much of the meeting this way 😠

  • 3inyoon6i jade (@3inyoon6i) reported

    @zoom_us There was an issue where the host accidentally pressed end meeting instead of ending the breakout rooms, causing confusion and disarray overall. Personally, I think making the end meeting button unavailable when there are breakout rooms is a good option.

  • Neno56 hana (@Neno56) reported

    @zoom_us I need help i wanna cancel this month how can i ?

  • Raamana_ Pradeep Reddy (@Raamana_) reported

    hey @zoom_us, your behaviour with multiple displays is absolutely terrible, and lacking any intuitive behaviour or control. please fix it asap to improve the #UX. Also, @tim_cook, #macOS is doing no better with multiple 4K monitors - even my very powerful MBP takes a min to reorg

  • _StopItEli_ eli #BLM (@_StopItEli_) reported

    @zoom_us @Twitter just like your service!!

  • kittenthology 7 (@kittenthology) reported

    is the zoom down? I have a viva I need to present just now! @zoom_us

  • Sammisam8888 Samuel Priyatam (@Sammisam8888) reported

    @zoom_us I've been facing a problem after I updated the zoom app to latest version Earlier whenever I opened the link, it used to automatically connect to audio but now for every meeting I'm required to manually connect to audio due to which I missed a class today Please help

  • OhHeyAde BIG BODY ADE🇳🇬 (@OhHeyAde) reported

    I’ve decided @zoom_us is trash. Because who honestly makes the decision to relegate all support to a web portal and chat bot that can’t fix login issues caused by failure to receive a reset email? Zoom. Zoom does.

  • sholtomac Sholto Macpherson (@sholtomac) reported

    .@zoom_us the integration with @Microsoft 365 is so bad that it feels intentional. Stuck clicking Captcha for eight rounds plus, error recurred second attempt. Integration needs constant reactivating. V poor UX

  • JacobGAlvarez Jake A (@JacobGAlvarez) reported

    @zoom_us you seriously need to fix your chat function. Panelist, audience, and DM should not be all in one box and one thread. So confusing and very risky. Not hard to split them up. Thanks.

  • Richard_Marcott Richard Marcotte (@Richard_Marcott) reported

    @michaelhoffman @zoom_us but you have been talking to yourself for years, why is it distracting now ;-) and sorry no idea for your zoom problem!

  • solidangles Bill Shillito (@solidangles) reported

    I literally JUST did it again. @zoom_us please for the love of god fix this.

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