Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • 9pokerface ANIRUDH (@9pokerface) reported

    @signalapp It's again down with the latest update. This is your @zoom_us moment. Please don't ruin it.

  • thomasjo Thomas Johansen (@thomasjo) reported

    Anyone else currently experiencing issues with @zoom_us? We're trying to use it to host a small conference/workshop. After around 60 people joined the meeting, we started experiencing audio stutter, etc. The client statistics page is reporting massive latency and jitter.

  • MM84__ .. (@MM84__) reported

    @zoom_us Hi, I have a problem with one meeting, it log me out every minute! That doesn't happen with other meetings, help me please

  • vincelagario27 ZzZzZzz (@vincelagario27) reported

    @zoom_us Error code 104 103, it is stuck on the "Connecting" part, then gives me the error code. My internet connection is fine for everything else but the Zoom app on my laptop is only having problems. When I try to join zoom from web browser, everything in the meeting is trippy

  • Lishanw Lishan Wick.. (@Lishanw) reported

    Yo @zoom_us are you having a technical issue? Learn is not working. Morning lectures were canceled.

  • rdmpage Roderic Page (@rdmpage) reported

    @BioDivLibrary If that came across as grumpy(!) it's because I've just had to deal with a @zoom_us usability issue, now I'm faced with a @BioDivLibrary one :( Always helps to think of what users might want to do...

  • UMassWalker Dr Rachel Walker, Non-Binary Dragon of Awesomeness (@UMassWalker) reported

    @torreytrust @zoom_us [Screams in nurse & privacy laws] Um...yes, yes that seems to be an issue [Resumes screaming]

  • pallryan Paul Ryan (@pallryan) reported

    @zoom_us The incident about desktop sign-ins is more widespread than EU only as it's also effecting us, a paid US customer. Just an FYI. Also tried reporting to support and the agent closed the chat without acknowledging the issue so came here.

  • HilaryJCampbell Hilary Campbell (@HilaryJCampbell) reported

    The @zoom_us issue plaguing lots of us recently seems to be to do with encrypted sound and the latest update. By unplugging my USB mic (#BlueYeti) and then logging off/on again, all could then hear my shared sound, and shields went green again. But how can I use my mic as before?

  • bstrong66 Brenda Strong (@bstrong66) reported

    @zoom_us Zoom - How can I get in touch with someone who can connect me with your event consulting services team? I need help for a big meeting we have coming up in Feb.

  • RobertHarold19 USA = Good! Dems = Socialism = BAD (@RobertHarold19) reported

    @zoom_us Twitter, faceplant, Google and Amazon have shut Parler down. I just tried to sign up for Parler and the site is down. Twitter, faceplant, Google and Amazon all suck!

  • challabackgirl_ ruthie dwp (@challabackgirl_) reported

    um @zoom_us pls let us react to chat messages bc every time I type anything in the chat I immediately have a panic attack but I can’t stop myself from typing pls help

  • innovfest Innovation Festival (@innovfest) reported

    @zoom_us Your support chatbot is terrible - they rarely help the customer

  • J5752x Jay(rusalem) (@J5752x) reported

    I'm trying to call/phone into Zoom audio meeting but it says "User busy"? @zoom_us It worked in the last meeting and I can make other calls. Help?

  • AngelaAn10TV AngelaAn10TV (@AngelaAn10TV) reported

    @JDKeilholz stand in line buddy. @zoom_us still can't fix my sudden disconnect issues on both phones. 😩😩😩😤😤😤😤🙄🙄🙄🤬🤬🤬🤬

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