Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Iram Arce
(@itsme_iramcito) reported
@zoom_us , the servers down in my NROS 310 class. Get to it 👏🏼
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Brandon Galbraith
(@Merenub) reported
@zoom_us had multiple meetings this week where some attendees could not hear shared sound while others could. A sharer specific issue, as I was able to share successfully to everyone. Had others reach out with same issue. Wondering if there's a solution or something we can check?
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candie tanaka
(@candietanaka) reported
Is anyone else having trouble choosing the @zoom_us squares with traffic lights, crosswalks, hills or boats for authentication? They are so boring I almost fall asleep mid-choice, I wish they would choose, donuts, unicorns, pizzas or ice cream cones instead.
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Shivani Ahuja
(@Shivani07974822) reported
@zoom_us Hlo I am using zoom app on I pad pro .when I share my screen with kids I don't see their faces and my video also stop.could you please help me
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Nug 🐣
(@itinerantnugget) reported
@zoom_us My 2FA is not working and saying codes are invalid. I am using Microsoft Authenticator & it matches my email. I am trying to get passed by the chatbot to talk to a real person, but it keeps asking me for my 6-digit host key when I literally have no access to my account.
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Juan David Serrano
(@jdsermu) reported
@zoom_us @JharnaPariani Had the same issue and fixed it by running the installer as administrator (right click + run as administrator)
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TerryB. ✡️Extreme Centrist #VetsGetScanning
(@terryinfinchley) reported
@zoom_us Your installer told me to forward terror logfile and gave a link. The link only went to generic page. Nowhere to send. The page had help bit. That was a bot. The bot asked for a 6 digit pin but told me to look in the wrong place. When I found it it wouldn't take it. 😡
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Jesse Zurawell
(@JesseZurawell) reported
@zoom_us sucks; it takes forever to find a goddamn recording, and it ain't due to user error.
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Kathryn A. Ostrofsky
(@K_Ostrofsky) reported
The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."
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Mark Galpin
(@markgalpin) reported
@MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device
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David Cumin
(@KiwiDaveC) reported
@JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.
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Sean Mark
(@justseanmark) reported
Thanks @zoom_us, ruined my attendance with "Error:1132"
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Shaun Stackhouse
(@ShaunStackhouse) reported
My @zoom_us Livetrak L-8 board is crackling like a ****. I've reinstalled the drivers. updated the firmware, and nothing. This is how I make my money. If I can't find a fix to this, I don't have the $599 to drop on the Rode board, so I would essentially be ruined, channel done.
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Ma. Cristina Lopez M
(@Crismas2017) reported
@zoom_us I can not it, so I need your help to recover my account because just pay the annuity. My email changed of google to microsoft so I cann`t enter to zoom.
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others
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