Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jordi Comas
(@jordisunshine) reported
@kadidakenner @zoom_us I've been thinking about hate group monitoring. We need more of it. But also in ways that don't rely on militarized police. Can we have public safety agencies that somehow address these problems. So instead of police or "society" which is a big, amorphous thing, a 3rd choice
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b ☁️ Ψ ia
(@beatingkokoro) reported
@zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad
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Krista Sigurdson
(@KristaSig) reported
@kadidakenner @zoom_us I'm so sorry that happened to you! I don't know enough about it to advise, but if the police can't help, they should know who could. What a terrible thing to have to experience.
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NghtHwkk
(@HwkkNght) reported
@zoom_us our classes are frozen every few minutes help us
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TAWSIF AMMAR
(@tawsif_stanford) reported
The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia
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Geoff Wilcock
(@gwilco) reported
I'm beyond exasperation with @zoom_us. We've not been able to login to account since about May. All their communication expects you to log in to get further. No one helped when we did get through. by phone. They do manage to send payment reminder now we've stopped paying.
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t.tv/CaptainLuckyDucky
(@CptLuckyDuck) reported
@zoom_us The program keeps crashing every time I attempt to join the lobby for my meeting. I'm having to go into my task manager to close it and attempt to reopen it. Any help would be greatly appreciated.
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Giuseppe Munno
(@Talk2Giuseppe) reported
@zoom_us - A bug appeared at the start of the month - appears to only be in the linux/mint version. Attempting to control another screen causes the linux version to freeze and crash. When will there be a fix for that? Meanwhile, make the older versions available for DL please.
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us you customer service sucks - fix your support chat its like #GroundhogDay #terrible
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🤠Optimizer & Connector🤠
(@Carson_Fauver) reported
@zoom_us server issues at the worst possible moments Only works when you need to be in a company event that no one wants to be at b/c there’s actual work to be done 1/10
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Ken Walls
(@RealKenWalls) reported
Hey @zoom_us I thought you'd like to know that after 8 years of paying for your professional level of service, I called for the first time in 8 years because I wanted to upgrade to add my wife to the account, your computer told me that my account doesn't "qualify" to speak
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me
(@_prasket) reported
Anyone forced to use @MicrosoftTeams I feel VERY sorry for you. I just tried and what a piece of crap especially on Linux. App requires a login and web app either gives you video and no audio (have to call in) or audio and no video. @jitsinews & @zoom_us work flawlessly on Linux.
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DrCleverSassy
(@ChristiSaindon) reported
from
Queens, New York
@Apple has already tried everything and found no issues... @zoom_us help me please! I teach from home, using my institutional zoom account.
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Margaret Hall 🕯
(@stardustschild) reported
@esmewang @zoom_us this was a problem during Zoom University at the start of the pandemic (I graduated in May, so I can't speak to the Fall). In my Irish class, we would DM each other to ask questions (mostly spelling), and our teacher eventually told us to make a groupchat because it was so much.
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Eric Anderton Host of Construction Genius Podcast
(@constructionge3) reported
@zoom_us has excellent service. Processed a refund for me via their message ap in less than 15 minutes via email. Thanks!
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