Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Austin Cory Bart
(@AustinCorgiBart) reported
@nathanielgranor @zoom_us I'm not saying I have a laundry list of complaints or a heap of suggestions (although I do have both), but I can just say it's not working and I want to try other things. At this point, Imma throw pedagogy at the wall and see what sticks.
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Joseph Kirubakaran
(@JosephKirubak11) reported
@zoom_us I'm really struggling with your billing support. All I want is to upgrade but when I click on it, nothing happens. No invoice, no upgrade but my credit card is charged. I contacted your billing support and all I get is FAQs which I have already read. Please help
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lainlegend
(@Lainlegend) reported
@SkypeMeetNow @zoom_us HOW DO I DELETE OR SHUT DOWN THIS UNASKED FOR SOFTWARE?!?!?!
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Ms. Teixeira
(@Ms_GTeixeira) reported
2 of 2 @zoom_us we are suspecting there are serious compatibility issues between the latest two Zoom updates and Macs (BigSur and prior)...anyone out there experiencing issues ? #zoom #zoomclass #bigsur
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Greg Vann
(@GregVannDEP) reported
from
Louisville, Kentucky
I think I speak on behalf of everyone when I say this: @zoom_us, you have had enough time to fix the issue with playing videos on Zoom calls.
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Neeraj Deshpande
(@nadeshpande) reported
.@zoom_us trying to upgrade my account to Pro. You are giving only USD currency option in India and then asking for billing info to change. I cannot change my billing address to US nor can I change currency to INR. Absolutely pathetic service from chatbot and billing team
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Santiago Hernández
(@santiaghini) reported
@shawnxu @zoom_us I’m not sure I would want zoom to fix that. Feel like the out-of-sync part made it especial!
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RedFoxe
(@RavmanIT) reported
@satyanadella buy @zoom_us fix @MicrosoftTeams video issue
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Arielle J. Goren
(@ariellejgoren) reported
Me: Why is @zoom_us not working?!? 5 yo: Maybe the host hasn’t started the meeting yet #2020: The Year Our Kindergarteners Became the IT Team
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Olivier Dierickx
(@OliDierickx) reported
@zoom_us I am f-e-d- u-p with your 'I am a not a robot' each time I have to login to your website for my account I loose 3+min checking for 'fire hydrants' etc... Having to do it more than 2 times is a NONSENSE! You are decreasing the chances that I come to buy anything from you
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
I am so sick of @zoom_us. Surely designing a piece of software that doesn't crash every time you try to use it alongside a search engine isn't too much to ask? My computer can handle recording software so it's not a ram issue.
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The Force Ghost of Christmas Past
(@GameChaplain) reported
Just wondering if @zoom_us has capabilities to provide support during a meeting if a participant appears to be in health or medical distress? I just had someone present with stroke symptoms and was concerned. What if there was a cardiac issue? Witness to domestic abuse? Etc?
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us Oh... in that case then I got nothing. If it were a Zoom multitrack recorder then my fix is likely it. Makes sense to not be. Zoom multitrack recorders are better than they should be for the price. If you ever have me on, I'll record locally and send that to you.
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Ray Ortega ✊
(@PodcastHelper) reported
@KVLE @zoom_us It seems to be a common problem for many others using Zoom
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Ms. Teixeira
(@Ms_GTeixeira) reported
1 of 2 @zoom_us, you have our souls, it is true, and we depend on you. But after two weeks of asking for help, even have a customer assistant INSIST a feature I had been using (and is now missing) 'did not exist' (I proved him wrong with a screenshot)...I'm still in the dark
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