Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • stbenjam Stephen (@stbenjam) reported

    @zoom_us 5.5.2 (7011.0206) has broken screen sharing on Linux/Wayland. This build is super flaky :-(

  • CoachKlubek Cole Klubek (@CoachKlubek) reported from Laramie, Wyoming

    It was bound to happen eventually, @zoom_us dropped in the middle of me teaching. Had a good run, 20+ weeks with no issues. Let’s start the counter over again 👍🏻

  • _glambih 🧜🏽‍♀️ (@_glambih) reported

    @zoom_us why is my camera automatically turned on when I log onto sessions? Fix that .

  • TheBarkerBot Jack_barker (@TheBarkerBot) reported

    @metraux_julia @zoom_us Why is it up to zoom to make a service that costs them money free to use. It is the fault of your business for not making adequate allowances to enable you to work sufficiently.

  • shampainsam sammy (@shampainsam) reported

    it’s been almost a year in quarantine and y’all still draining my laptop battery like it’s your job. Fix that @zoom_us

  • BarbBondVO Barbara Bond-Actor and Voice Talent (@BarbBondVO) reported

    Alright, I've a perplexing issue in #Zoom. Two of us were testing a background. Mine was all black, like the original image (logo on black background). Hers had just the logo in the center, and grey bars on either side. Anyone know why the cropping? @zoom_us, any insight?

  • konradscheng Konrad Cheng (@konradscheng) reported

    @karrisaarinen @zoom_us This used to happen to me and I ended up needing to replace my motherboard 2 months later and no problems yet...maybe i should’ve closed my thousands of chrome tabs...

  • AccidentalCISO Accidental CISO (@AccidentalCISO) reported

    Why is the @zoom_us integration with @google's GSuite so terrible? I was so spoiled by the Outlook plugin.

  • KaysarMrs Realitiaholic (@KaysarMrs) reported

    @ShelbyTalcott @zoom_us needs to fix this. Too many instances

  • amygaerlan Amy Gaerlan (@amygaerlan) reported

    @zoom_us Is there a fix my reoccurring meetings vanishing off of my meeting list? They’re booked until June, links all work, but they’re not organized on the website anymore. Super annoying since I didn’t save them to my Calendar.

  • IainFletcher8 Iain Fletcher (@IainFletcher8) reported

    @lecanardnoir @zoom_us But the analogy to Zoom isn’t National Grid, it’s Geoffs Phone Charging Hut. It’s a service that runs on the infrastructure not the infrastructure itself. Personally I don’t want govt telling private businesses who they have to have as customers. Discrimination laws aside.

  • amalia_story 🌼Amalia🌼 (@amalia_story) reported

    @zoom_us Hello.. can I ask if there's an error code appeared 103033, what we can do to solve this problem?

  • lecanardnoir Le Canard Noir (@lecanardnoir) reported

    @IainFletcher8 @zoom_us I disagree. And the article explains why. It provides a communication service - end to end. It is simply that legislation has been so slow in recognising how people use comms services. Landlines are heavily regulated - but are not just used any more.

  • RayRickyRivera Ray Ricky Rivera (@RayRickyRivera) reported

    My kids 1st grade Zoom class is now being “hacked” by unknown outsiders. Someone gained access to the chat & used a screen name of one of the students & started sending DM’s to the kids. Has this been an issue recently? @zoom_us

  • afcl6 afcl6 (@afcl6) reported

    @zoom_us Have there been any issues with the Surface and Zoom. The camera works fine in other apps but not in Zoom.

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