Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • StefanW Stefan Wolpers (@StefanW) reported

    @zoom_us How often do I have to cancel a package before sales replies? You suck at service…

  • Neno56 hana (@Neno56) reported

    @zoom_us I need help i wanna cancel this month how can i ?

  • JacobGAlvarez Jake A (@JacobGAlvarez) reported

    @zoom_us you seriously need to fix your chat function. Panelist, audience, and DM should not be all in one box and one thread. So confusing and very risky. Not hard to split them up. Thanks.

  • OhHeyAde BIG BODY ADE🇳🇬 (@OhHeyAde) reported

    I’ve decided @zoom_us is trash. Because who honestly makes the decision to relegate all support to a web portal and chat bot that can’t fix login issues caused by failure to receive a reset email? Zoom. Zoom does.

  • BIBBI02374449 Bobbi Peitsch (@BIBBI02374449) reported

    hacked out by zoom, they set up about 15 access points and login when I am on my computer. @zoom_us any suggestions?

  • bloodytea_ Efe (@bloodytea_) reported

    @zoom_us @AppleSupport when I turn my virtual background on, my MacBook pro starts working really slow. I saw there are lots of people having this issue. Most of them reported that they start having this problem after updating to Big Sur 11.0.1 like I did. How can I fix this?

  • jackfoust Jack Foust (@jackfoust) reported

    @zoom_us apologies if this already exists, but it would be great for teachers if they could login to an app on their phone/tablet (secondary device) that just shows a list of participants with a mute/unmute all button and a mute/unmute per student.

  • loki76947159 loki (@loki76947159) reported

    @zoom_us @Twitter Like ur service

  • birdgirl1001 Dr. Melissa Bird (@birdgirl1001) reported

    Dear @zoom_us "So just don't do it" isn't customer service. AGENT (Biboy Bidayan): What brings you to Zoom today? USER: I can't copy and paste links into the chat when I am in zoom meetings Can you help me fix this problem? 1/2

  • stskeeps Carsten Munk (@stskeeps) reported

    @Theeylon @zoom_us @dydxprotocol Chrome second monitor issue?

  • ericwhte Eric White (@ericwhte) reported

    @zoom_us when editing an audio and video track from a meeting, both recorded by Zoom as separate files, why do I have to speed up the video to 104% to get the two files to sync? Is this a settings issue or a platform issue?

  • sbingner Sam Bingner (@sbingner) reported

    @ethanarbuckIe @zoom_us I’m not actually sure, I’d need to try to go through logs - I don’t usually check my spam for who was sending it I just happened to notice this one because I wondered why I was getting a spam asking me to sign up for a service I already have.

  • TrevorBoller trevor boller (@TrevorBoller) reported

    . @zoom_us S’il vous plaît. Is it normal for your customer service to take over five days to get back to the inquiry? #zoom

  • kittenthology 7 (@kittenthology) reported

    is the zoom down? I have a viva I need to present just now! @zoom_us

  • _StopItEli_ eli #BLM (@_StopItEli_) reported

    @zoom_us @Twitter just like your service!!

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