Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Drew M. Loewe
(@drewloewe) reported
@zoom_us Consider adding an audio notification when breakout room participants ask for help? I try to track the on-screen notifications, but when I am bouncing around screens and groups, audio would reinforce the notification and avoid possibly overlooking a student. Thanks.
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David Cumin
(@KiwiDaveC) reported
@JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.
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Tariq ☕
(@rzeta0) reported
@ASBO_Allstar @zoom_us Yep - I guess it comes down to trust Given @zoom_us previous behaviour I don't trust them. Remember when they installed a listening web server as part of their client.....
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Mark Galpin
(@markgalpin) reported
@MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device
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Bethany Turner
(@BethanyT_23) reported
@zoom_us No, it isn’t saying there is an error it is just automatically taking her to a different class meeting.
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Kathryn A. Ostrofsky
(@K_Ostrofsky) reported
The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."
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Ad Astra
(@AsAstraAby) reported
@zoom_us I already contacted your support but it states that ERROR CODE 1003 & 1001 are not on the lists. 🙄😔😔
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Juan David Serrano
(@jdsermu) reported
@zoom_us @JharnaPariani Had the same issue and fixed it by running the installer as administrator (right click + run as administrator)
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omkhulu ibhanana
(@omkhuluibhanana) reported
My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom
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Wicked Math Nerd
(@WickedmsL) reported
@sassmouther @UncorkedMama @zoom_us Thanks! I do check those, but still have the issue! They can hear it fine, but just see a black screen. Idk.
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KenjiiscoolYT
(@TechKenji) reported
@Google @zoom_us please add a way to turn down video call audio without turning down all audio im tryna edit some videos not listen to some asmr yoga with laggy *** punk rock playing in the background
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Ma. Cristina Lopez M
(@Crismas2017) reported
@zoom_us I can not it, so I need your help to recover my account because just pay the annuity. My email changed of google to microsoft so I cann`t enter to zoom.
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Simon Poulton 🐙
(@SPoulton) reported
Does @zoom_us suck for anyone on a Macbook else after upgrading to Big Sur 11.2? It takes me like ~4 mins to join any call (via desktop app) & I don't have this issue with any other platforms.
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David Jennings
(@mrdaj78) reported
Dear @zoom_us, Your service is GREAT. It's made remote learning a truly viable possibility. But I have one request: can I please stop having to see my own dumb face while I teach? I want my kids to be able to see me, but I am tired of seeing this goofy mug. Let's do this. dj
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others
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