xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (57%)
• Website (23%)
• Withdrawals (7%)
• Login (7%)
• Deposits (7%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Trading platform	7 days ago
Marinilla	Trading platform	17 days ago
Mondeville	Website	21 days ago
Township of Evan	Login	23 days ago
Saint-Malo	Withdrawals	25 days ago
Paterna	Trading platform	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JustKickingOff (@JustKickingOff1) reported 2 minutes ago

  @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

• 
  Detesto admitir que (@odeioadmitirque) reported 2 minutes ago

  @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

• 
  Rob (@possiblydefinit) reported 6 minutes ago

  @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  Stefanos (@stefan6490) reported 13 minutes ago

  @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 15 minutes ago

  EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

• 
  John Stepek (@John_Stepek) reported 15 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 16 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  Datrader (@Andbcoin) reported 21 minutes ago

  Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

• 
  johannes (@yohanne56859746) reported 22 minutes ago

  @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

• 
  SigmaStonkGrindset (@SigmaStonkGrind) reported 23 minutes ago

  @D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 24 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Grünspan (@LodzermenschXIX) reported 25 minutes ago

  @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

• 
  John (@JohnHopkins_) reported 25 minutes ago

  @XTBUK 79% lose money? **** that ****!

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 26 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  kominkus (@kominkus) reported 27 minutes ago

  Do you have any problems with the app because it doesn't work? @XTBUK

• 
  Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 34 minutes ago

  @XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!

• 
  kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago

  Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 38 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  kathleen brooks (@KATHLEENBROOKS) reported 42 minutes ago

  30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago

  If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago

  There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago

  The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

• 
  David23 (@Rendezvous2332) reported 53 minutes ago

  @LodzermenschXIX @Damian911753581 @xtbpl must fix it!

• 
  johannes (@yohanne56859746) reported 54 minutes ago

  @KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  kingscrown (@kingscrownBTC) reported 57 minutes ago

  @xtbpl 4,1 not bad

• 
  kathleen brooks (@KATHLEENBROOKS) reported 59 minutes ago

  A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK