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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
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Website (41%)
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Trading platform (40%)
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Deposits (10%)
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Login (7%)
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Withdrawals (1%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Trading platform | |
 Trier |
Trading platform | |
 Madrid |
Trading platform | |
 Viña del Mar |
Website | |
| Valencia |
Trading platform | |
| Potsdam |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Abdullah Bassam
(@abdbassam) reported
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
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kathleen brooks
(@KATHLEENBROOKS) reported
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
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FlickyThaCreator 🎥
(@Flicky2k) reported
@Matix_VE @xtbpl Damn let’s go broski
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kathleen brooks
(@KATHLEENBROOKS) reported
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
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Jed Frankowski
(@JedFrankowski) reported
Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
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Vladimír B
(@VladimrB3) reported
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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kathleen brooks
(@KATHLEENBROOKS) reported
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
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kingscrown
(@kingscrownBTC) reported
@xtbpl 4,1 not bad
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kathleen brooks
(@KATHLEENBROOKS) reported
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
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Alucard14
(@MiaSanAlucard14) reported
@XTBUK is the worst piece of **** you could ever imagine.
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FlickyThaCreator 🎥
(@Flicky2k) reported
@Matix_VE @xtbpl Damn let’s go broski
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kathleen brooks
(@KATHLEENBROOKS) reported
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
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Omar
(@TheAghaSays) reported
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
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kathleen brooks
(@KATHLEENBROOKS) reported
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
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Abhishek Singh
(@why_abhishek) reported
@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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kathleen brooks
(@KATHLEENBROOKS) reported
Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
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Cristian Faúndez
(@cfaundezc) reported
@XTBUK When the global issue will be resolve? muchos traders affected....
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kathleen brooks
(@KATHLEENBROOKS) reported
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
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PKwiatek 🪬
(@pawelkwiatek97) reported
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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Axel F 🤠
(@BoabSideshow) reported
@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
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FlickyThaCreator 🎥
(@Flicky2k) reported
@Matix_VE @xtbpl Damn let’s go broski