xtb status: trading issues and outage reports
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Full Outage Map
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Problems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
- Login (40%)
- Website (27%)
- Trading platform (27%)
- Withdrawals (5%)
- Deposits (2%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulon
|
Website | 9 days ago |
|
Saint-Lys
|
Website | 13 days ago |
 Sydney
|
Trading platform | 14 days ago |
|
Aubervilliers
|
Trading platform | 16 days ago |
|
Aix-en-Provence
|
Trading platform | 16 days ago |
 Hannover
|
Trading platform | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Alucard14 (@MiaSanAlucard14) reported@XTBUK is the worst piece of **** you could ever imagine.
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Rob (@possiblydefinit) reported@xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.
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Rob (@possiblydefinit) reported@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
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kathleen brooks (@KATHLEENBROOKS) reportedA very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
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zeshan joseph (@JosephZeshan) reported@XTBUK - False Support / resistance breakout (advanced level)
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FlickyThaCreator 🎥 (@Flicky2k) reported@Matix_VE @xtbpl Damn let’s go broski
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Jed Frankowski (@JedFrankowski) reportedToday, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
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kathleen brooks (@KATHLEENBROOKS) reportedMicrosoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedLikewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
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Amyk22 (@amy_kunchome) reported@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
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kathleen brooks (@KATHLEENBROOKS) reportedIf there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedEBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedNvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK
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Dirinkano T-Shirts (@DirinkanoStore) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Reda likes to trash talk (@redatrashtalks) reported@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
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JustKickingOff (@JustKickingOff1) reported@BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks
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PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania. @xtbpl is down, hope this is not a second #ING
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kathleen brooks (@KATHLEENBROOKS) reportedBig moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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kathleen brooks (@KATHLEENBROOKS) reportedBPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk
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Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported@XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help
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kathleen brooks (@KATHLEENBROOKS) reportedMarkets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedThe month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK
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Rose (@Esq_Rosina) reported@xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam
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tfanget (@tfanget) reported@xtbfr down ?
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kathleen brooks (@KATHLEENBROOKS) reportedUk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK
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John (@JohnHopkins_) reported@XTBUK 79% lose money? **** that ****!
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kathleen brooks (@KATHLEENBROOKS) reportedIt was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
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guigui (@guigui_dusud) reported@xtbfr what happen with server ! No connections ! 5 min before news !
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken