xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 4 |
| Frankfurt am Main, Hessen | 4 |
| Alfortville, Île-de-France | 3 |
| Kassel, Hessen | 3 |
| Marseille, Provence-Alpes-Côte d'Azur | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Fürth, Bavaria | 3 |
| Hamburg, HH | 2 |
| Villejuif, Île-de-France | 2 |
| Bogotá, Distrito Capital de Bogotá | 2 |
| Paris, Île-de-France | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Lille, Hauts-de-France | 2 |
| Munich, Bavaria | 2 |
| Rudolstadt, Thuringia | 2 |
| London, England | 2 |
| Rösrath, NRW | 2 |
| Villepinte, Île-de-France | 2 |
| Karlsruhe, Baden-Württemberg Region | 2 |
| Bucharest, București | 2 |
| Portimão, Distrito de Faro | 2 |
| Medellín, Departamento de Antioquia | 1 |
| Quito, Provincia de Pichincha | 1 |
| Arles, Provence-Alpes-Côte d'Azur | 1 |
| Igualada, Catalunya | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Ponta Delgada, Azores | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Sevilla, Andalucía | 1 |
| Wertheim, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kingscrown
(@kingscrownBTC) reported
@xtbpl 4,1 not bad
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David23
(@Rendezvous2332) reported
@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
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Abdullah Bassam
(@abdbassam) reported
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
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David23
(@Rendezvous2332) reported
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
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kathleen brooks
(@KATHLEENBROOKS) reported
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
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Vladimír B
(@VladimrB3) reported
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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Abhishek Singh
(@why_abhishek) reported
@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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kathleen brooks
(@KATHLEENBROOKS) reported
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
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Alucard14
(@MiaSanAlucard14) reported
@XTBUK is the worst piece of **** you could ever imagine.
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kathleen brooks
(@KATHLEENBROOKS) reported
Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
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Grünspan
(@LodzermenschXIX) reported
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
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kathleen brooks
(@KATHLEENBROOKS) reported
A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK