xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bry-sur-Marne, Île-de-France | 1 |
| Quito, Pichincha | 1 |
| Mannheim, Baden-Württemberg | 2 |
| Paris, Île-de-France | 13 |
| Hamburg, HH | 1 |
| Ramstein-Miesenbach, Rheinland-Pfalz | 1 |
| Simmern, Rheinland-Pfalz | 1 |
| Frontignan, Occitanie | 1 |
| Cluj-Napoca, Cluj | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Arrecife, Canary Islands | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Montreuil, Île-de-France | 1 |
| Döbeln, Saxony | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Carcassonne, Occitanie | 1 |
| Athens, Attica | 1 |
| Genlis, Bourgogne-Franche-Comté | 1 |
| London, England | 1 |
| Noyarey, Auvergne-Rhône-Alpes | 1 |
| la Garriga, Catalonia | 1 |
| Berlin, Berlin | 2 |
| Trier, Rheinland-Pfalz | 1 |
| Aurillac, Auvergne-Rhône-Alpes | 1 |
| Saint-Brice-sous-Forêt, Île-de-France | 1 |
| Saint-Cloud, Île-de-France | 1 |
| Hunedoara, Hunedoara | 1 |
| Gelnhausen, Hesse | 1 |
| Amsterdam, nh | 1 |
| Gaillon, Normandy | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks (@KATHLEENBROOKS) reportedThe AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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kathleen brooks (@KATHLEENBROOKS) reportedThe entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK
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Vladimír B (@VladimrB3) reported@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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Moi Meme (@marc762714) reported@Greg08099243 @xtbfr seems to be down in all countries...
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
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kathleen brooks (@KATHLEENBROOKS) reportedManaged Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
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John Stepek (@John_Stepek) reported@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
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kathleen brooks (@KATHLEENBROOKS) reported30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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kingscrown (@kingscrownBTC) reported@xtbpl 4,1 not bad
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kathleen brooks (@KATHLEENBROOKS) reportedBPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk
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kathleen brooks (@KATHLEENBROOKS) reportedEBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible