xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 4
Frankfurt am Main, Hessen 4
Marseille, Provence-Alpes-Côte d'Azur 4
Paris, Île-de-France 3
Alfortville, Île-de-France 3
Kassel, Hessen 3
Madrid, Comunidad de Madrid 3
Fürth, Bavaria 3
Lyon, Auvergne-Rhône-Alpes 2
Lille, Hauts-de-France 2
Munich, Bavaria 2
Rudolstadt, Thuringia 2
London, England 2
Rösrath, NRW 2
Villepinte, Île-de-France 2
Karlsruhe, Baden-Württemberg Region 2
Bucharest, București 2
Portimão, Distrito de Faro 2
Quimper, Bretagne 1
Villiers-le-Bel, Île-de-France 1
Brno, Jihomoravský kraj 1
Wasquehal, Hauts-de-France 1
Lüdenscheid, NRW 1
Bogotá, Distrito Capital de Bogotá 1
Toledo, Castilla-La Mancha 1
Nice, Provence-Alpes-Côte d'Azur 1
Wendlingen am Neckar, Baden-Württemberg Region 1
Dublin, Leinster 1
Montpellier, Occitanie 1
Auvillar, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • LodzermenschXIX Grünspan (@LodzermenschXIX) reported

    @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

  • kingscrownBTC kingscrown (@kingscrownBTC) reported

    @xtbpl 4,1 not bad

  • yohanne56859746 johannes (@yohanne56859746) reported

    @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

  • VladimrB3 Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

  • pawelkwiatek97 PKwiatek 🪬 (@pawelkwiatek97) reported

    @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

  • Rendezvous2332 David23 (@Rendezvous2332) reported

    @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

  • abdbassam Abdullah Bassam (@abdbassam) reported

    @XTBUK the application not working. I can not anmend or close open XAUSAD positions

  • Rendezvous2332 David23 (@Rendezvous2332) reported

    @LodzermenschXIX @Damian911753581 @xtbpl must fix it!

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

  • why_abhishek Abhishek Singh (@why_abhishek) reported

    @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

  • MarkDampier Mark Dampier (@MarkDampier) reported

    @FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!

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