xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lyon, Auvergne-Rhône-Alpes 3
Paris, Île-de-France 3
Berlin, Land Berlin 2
Villejuif, Île-de-France 2
Lille, Hauts-de-France 2
Porto, Distrito do Porto 1
Lisbon, Distrito de Lisboa 1
Marl, NRW 1
Uppsala, Uppsala 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Saint-Ouen, Île-de-France 1
Figeac, Occitanie 1
Le Havre, Normandie 1
Andover, England 1
Coublevie, Auvergne-Rhône-Alpes 1
Hanoi, Thành Phố Hà Nội 1
Medellín, Departamento de Antioquia 1
Quito, Provincia de Pichincha 1
Arles, Provence-Alpes-Côte d'Azur 1
Igualada, Catalunya 1
Sant Cugat del Vallès, Catalunya 1
Ponta Delgada, Azores 1
Poznań, Województwo Wielkopolskie 1
Sevilla, Andalucía 1
Hamburg, HH 1
Wertheim, Baden-Württemberg Region 1
Neu Isenburg, Hessen 1
Maintenon, Centre-Val de Loire 1
Bogotá, Distrito Capital de Bogotá 1
Quimper, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • yohanne56859746 johannes (@yohanne56859746) reported

    @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

  • pawelkwiatek97 PKwiatek 🪬 (@pawelkwiatek97) reported

    @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

  • Rendezvous2332 David23 (@Rendezvous2332) reported

    @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

  • why_abhishek Abhishek Singh (@why_abhishek) reported

    @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

  • kingscrownBTC kingscrown (@kingscrownBTC) reported

    @xtbpl 4,1 not bad

  • JedFrankowski Jed Frankowski (@JedFrankowski) reported

    Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK

  • MiaSanAlucard14 Alucard14 (@MiaSanAlucard14) reported

    @XTBUK is the worst piece of **** you could ever imagine.

  • MarkDampier Mark Dampier (@MarkDampier) reported

    @FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

  • VladimrB3 Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

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