
xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 2 |
Bramsche, Lower Saxony | 2 |
Barcelona, Catalunya | 1 |
Madrid, Comunidad de Madrid | 1 |
Duisburg, NRW | 1 |
Sevilla, Andalucía | 1 |
Miguel Pereira, RJ | 1 |
Raleigh, NC | 1 |
Jarville-la-Malgrange, ACAL | 1 |
Esmeraldas, MG | 1 |
Munich, Bavaria | 1 |
Medellín, Departamento de Antioquia | 1 |
Toulouse, Occitanie | 1 |
Saint-Laurent-de-la-Salanque, Occitanie | 1 |
Vydrany, Trnava | 1 |
Pilsen, Plzeňský kraj | 1 |
Colindale, England | 1 |
Buffalo, NY | 1 |
Halle (Saale), Saxony-Anhalt | 1 |
Bucharest, București | 1 |
Lisbon, Distrito de Lisboa | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Don the Donut (@DonTheDonut) reported
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
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Sky (@Sky_uaa) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Mateus Amélio💻 (@MateusAmelio) reported
@PeterSchiff @xtbpl The support!
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PePerShots (@pepershots) reported from Zaspa-Rozstaje, Województwo Pomorskie
. @xtbpl is down, hope this is not a second #ING
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zeshan joseph (@JosephZeshan) reported
@XTBUK - False Support / resistance breakout (advanced level)
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guigui (@guigui_dusud) reported
@xtbfr what happen with server ! No connections ! 5 min before news !
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Backdoormaster (@backdooormaster) reported
@XTBUK system down?
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Dirinkano T-Shirts (@DirinkanoStore) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Reda likes to trash talk (@redatrashtalks) reported
@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
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David (@DGrushchenko) reported
@xtbes Charts down and consistently getting logged in and out please fix ASAP
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Datrader (@Andbcoin) reported
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
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tfanget (@tfanget) reported
@xtbfr down ?
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Antonio (@ANTONIO_JALIL) reported
Xtb Mexico @XTBLatam @xtbes is down. Not working
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jnbianco (@jnBianco) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Pawel (@Pawel90325690) reported
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?