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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bry-sur-Marne, Île-de-France 1
Quito, Pichincha 1
Mannheim, Baden-Württemberg 2
Paris, Île-de-France 13
Hamburg, HH 1
Ramstein-Miesenbach, Rheinland-Pfalz 1
Simmern, Rheinland-Pfalz 1
Frontignan, Occitanie 1
Cluj-Napoca, Cluj 1
Gap, Provence-Alpes-Côte d'Azur 1
Arrecife, Canary Islands 1
Marseille, Provence-Alpes-Côte d'Azur 1
Montreuil, Île-de-France 1
Döbeln, Saxony 1
Toulon, Provence-Alpes-Côte d'Azur 1
Carcassonne, Occitanie 1
Athens, Attica 1
Genlis, Bourgogne-Franche-Comté 1
London, England 1
Noyarey, Auvergne-Rhône-Alpes 1
la Garriga, Catalonia 1
Berlin, Berlin 2
Trier, Rheinland-Pfalz 1
Aurillac, Auvergne-Rhône-Alpes 1
Saint-Brice-sous-Forêt, Île-de-France 1
Saint-Cloud, Île-de-France 1
Hunedoara, Hunedoara 1
Gelnhausen, Hesse 1
Amsterdam, nh 1
Gaillon, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • Esq_Rosina
    Rose (@Esq_Rosina) reported

    @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

  • TheAghaSays
    Omar (@TheAghaSays) reported

    Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

  • Sky_uaa
    Sky (@Sky_uaa) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

  • JosephZeshan
    zeshan joseph (@JosephZeshan) reported

    @XTBUK - False Support / resistance breakout (advanced level)

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

  • pepershots
    PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania

    . @xtbpl is down, hope this is not a second #ING

  • Dee_Mirage
    DaaViiD (@Dee_Mirage) reported

    @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

  • Greg08099243
    Greg (@Greg08099243) reported

    @xtbpl Xtb France also down , seem whole Europe xtb is non working

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