xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 28
Paris, Île-de-France 10
Berlin, Land Berlin 8
Lisbon, Distrito de Lisboa 8
Barcelona, Catalunya 7
Hamburg, HH 6
Warsaw, Województwo Mazowieckie 6
Prague, Hlavní město Praha 6
Bucharest, București 6
Cluj-Napoca, Judeţul Cluj 5
Lyon, Auvergne-Rhône-Alpes 4
Porto, Distrito do Porto 4
Sevilla, Andalucía 4
Bratislava, Bratislava 4
Bordeaux, Nouvelle-Aquitaine 4
Vienna, Wien 3
Castelló de la Plana, Comunitat Valenciana 3
Oradea, Bihor 3
Santander, Cantabria 3
Kraków, Województwo Małopolskie 3
Marbella, Andalucía 3
Valladolid, Castilla y León 3
A Coruña, Galicia 3
Maia, Distrito do Porto 3
Valencia, Comunitat Valenciana 3
Munich, Bavaria 3
Huelva, Andalucía 2
Dortmund, NRW 2
Calafell, Catalunya 2
Alcorcón, Comunidad de Madrid 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • SigmaStonkGrind SigmaStonkGrindset (@SigmaStonkGrind) reported

    @D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer

  • DonTheDonut Don the Donut (@DonTheDonut) reported

    @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

  • JustKickingOff1 JustKickingOff (@JustKickingOff1) reported

    @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

  • ANTONIO_JALIL Antonio (@ANTONIO_JALIL) reported

    Xtb Mexico @XTBLatam @xtbes is down. Not working

  • DGrushchenko David (@DGrushchenko) reported

    @xtbes Charts down and consistently getting logged in and out please fix ASAP

  • pepershots PePerShots (@pepershots) reported from Zaspa-Rozstaje, Województwo Pomorskie

    . @xtbpl is down, hope this is not a second #ING

  • jnBianco jnbianco (@jnBianco) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • Pawel90325690 Pawel (@Pawel90325690) reported

    @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

  • guigui_dusud guigui (@guigui_dusud) reported

    @xtbfr what happen with server ! No connections ! 5 min before news !

  • tfanget tfanget (@tfanget) reported

    @xtbfr down ?

  • JosephZeshan zeshan joseph (@JosephZeshan) reported

    @XTBUK - False Support / resistance breakout (advanced level)

  • Sky_uaa Sky (@Sky_uaa) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • TheSpursExpress The Spurs Express (@TheSpursExpress) reported

    🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS

  • StarlingMoss Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported

    @XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!

  • redatrashtalks Reda likes to trash talk (@redatrashtalks) reported

    @BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix

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