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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 1
Mannheim, Baden-Württemberg 2
Paris, Île-de-France 13
Hamburg, HH 1
Ramstein-Miesenbach, Rheinland-Pfalz 1
Simmern, Rheinland-Pfalz 1
Frontignan, Occitanie 1
Cluj-Napoca, Cluj 1
Gap, Provence-Alpes-Côte d'Azur 1
Arrecife, Canary Islands 1
Marseille, Provence-Alpes-Côte d'Azur 1
Montreuil, Île-de-France 1
Döbeln, Saxony 1
Toulon, Provence-Alpes-Côte d'Azur 1
Carcassonne, Occitanie 1
Athens, Attica 1
Genlis, Bourgogne-Franche-Comté 1
London, England 1
Noyarey, Auvergne-Rhône-Alpes 1
la Garriga, Catalonia 1
Berlin, Berlin 2
Trier, Rheinland-Pfalz 1
Aurillac, Auvergne-Rhône-Alpes 1
Saint-Brice-sous-Forêt, Île-de-France 1
Saint-Cloud, Île-de-France 1
Hunedoara, Hunedoara 1
Gelnhausen, Hesse 1
Amsterdam, nh 1
Gaillon, Normandy 1
Bruyères-sur-Oise, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • kellylouisemoo
    kelly-louise herbert (@kellylouisemoo) reported

    @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.

  • kominkus
    kominkus (@kominkus) reported

    Do you have any problems with the app because it doesn't work? @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • stefan6490
    Stefanos (@stefan6490) reported

    @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

  • Flicky2k
    FlickyThaCreator 🎥 (@Flicky2k) reported

    @Matix_VE @xtbpl Damn let’s go broski

  • MrSaturnTweets
    Travis (@MrSaturnTweets) reported

    @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

  • VladimrB3
    Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK

  • marc762714
    Moi Meme (@marc762714) reported

    @Greg08099243 @xtbfr seems to be down in all countries...

  • pepershots
    PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania

    . @xtbpl is down, hope this is not a second #ING

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