xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 14 |
| Bry-sur-Marne, Île-de-France | 1 |
| Quito, Pichincha | 1 |
| Mannheim, Baden-Württemberg | 2 |
| Hamburg, HH | 1 |
| Ramstein-Miesenbach, Rheinland-Pfalz | 1 |
| Simmern, Rheinland-Pfalz | 1 |
| Frontignan, Occitanie | 1 |
| Cluj-Napoca, Cluj | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Arrecife, Canary Islands | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Montreuil, Île-de-France | 1 |
| Döbeln, Saxony | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Carcassonne, Occitanie | 1 |
| Athens, Attica | 1 |
| Genlis, Bourgogne-Franche-Comté | 1 |
| London, England | 1 |
| Noyarey, Auvergne-Rhône-Alpes | 1 |
| la Garriga, Catalonia | 1 |
| Berlin, Berlin | 2 |
| Trier, Rheinland-Pfalz | 1 |
| Aurillac, Auvergne-Rhône-Alpes | 1 |
| Saint-Brice-sous-Forêt, Île-de-France | 1 |
| Saint-Cloud, Île-de-France | 1 |
| Hunedoara, Hunedoara | 1 |
| Gelnhausen, Hesse | 1 |
| Amsterdam, nh | 1 |
| Gaillon, Normandy | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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David23 (@Rendezvous2332) reported@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
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Rob (@possiblydefinit) reported@xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.
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Cristian Faúndez (@cfaundezc) reported@Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedA small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK
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Rob (@possiblydefinit) reported@XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker
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Moi Meme (@marc762714) reported@Greg08099243 @xtbfr seems to be down in all countries...
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kathleen brooks (@KATHLEENBROOKS) reportedIf there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
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FlickyThaCreator 🎥 (@Flicky2k) reported@Matix_VE @xtbpl Damn let’s go broski
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kathleen brooks (@KATHLEENBROOKS) reportedBOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUs strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedWhat goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
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guigui (@guigui_dusud) reported@xtbfr what happen with server ! No connections ! 5 min before news !