xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Fürth, Bavaria | 2 |
| Valencia, Comunitat Valenciana | 2 |
| Deville, ACAL | 1 |
| Bratislava, Bratislava | 1 |
| Val-d’Isère, Auvergne-Rhône-Alpes | 1 |
| Nürnberg, Bavaria | 1 |
| Tournay, Occitanie | 1 |
| Guargacho, Canary Islands | 1 |
| Siechnice, Województwo Dolnośląskie | 1 |
| Olten, SO | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Bagnolet, Île-de-France | 1 |
| Bucharest, București | 1 |
| Widensolen, ACAL | 1 |
| Málaga, Andalucía | 1 |
| Darmstadt, Hessen | 1 |
| Gignac, Occitanie | 1 |
| Lauf an der Pegnitz, Bavaria | 1 |
| Frankfurt am Main, Hessen | 1 |
| Aubusson, Nouvelle-Aquitaine | 1 |
| Vincennes, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Ebern, Bavaria | 1 |
| Carei, Satu Mare | 1 |
| Amsterdam, nh | 1 |
| Mülsen, Saxony | 1 |
| Cottbus, Brandenburg | 1 |
| Regensburg, Bavaria | 1 |
| Bramsche, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
-
kathleen brooks
(@KATHLEENBROOKS) reported
Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
-
Rob
(@possiblydefinit) reported
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
-
Rob
(@possiblydefinit) reported
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
-
kathleen brooks
(@KATHLEENBROOKS) reported
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
-
Rob
(@possiblydefinit) reported
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
-
kathleen brooks
(@KATHLEENBROOKS) reported
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
-
kathleen brooks
(@KATHLEENBROOKS) reported
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
-
kathleen brooks
(@KATHLEENBROOKS) reported
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
-
Omar
(@TheAghaSays) reported
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
-
Rob
(@possiblydefinit) reported
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
-
Rob
(@possiblydefinit) reported
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
-
Stefanos
(@stefan6490) reported
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
-
Rob
(@possiblydefinit) reported
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
-
kathleen brooks
(@KATHLEENBROOKS) reported
Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
-
Axel F 🤠
(@BoabSideshow) reported
@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄