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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Marinilla, Antioquia 1
Mondeville, Normandy 1
Township of Evan, KS 1
Saint-Malo, Brittany 1
Paterna, Valencia 1
Metz, ACAL 1
Girona, Catalonia 1
Bucharest, Bucureşti 1
Buftea, Ilfov 1
Iaşi, Iaşi 2
Le Tampon, Réunion 1
Lyon, Auvergne-Rhône-Alpes 1
Lüdenscheid, NRW 1
Guatemala City, Guatemala 1
Pont-Sainte-Maxence, Hauts-de-France 1
Fürth, Bavaria 1
Gütersloh, NRW 1
Nantes, Pays de la Loire 1
Frankfurt am Main, Hesse 1
Riemst, Flanders 1
Uppsala, Uppsala 1
Aldingen, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • cfaundezc
    Cristian Faúndez (@cfaundezc) reported

    @XTBUK When the global issue will be resolve? muchos traders affected....

  • John_Stepek
    John Stepek (@John_Stepek) reported

    @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

  • JustKickingOff1
    JustKickingOff (@JustKickingOff1) reported

    @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

  • DonTheDonut
    Don the Donut (@DonTheDonut) reported

    @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

  • kellylouisemoo
    kelly-louise herbert (@kellylouisemoo) reported

    @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

  • stefan6490
    Stefanos (@stefan6490) reported

    @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

  • tfanget
    tfanget (@tfanget) reported

    @xtbfr down ?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK

  • abdbassam
    Abdullah Bassam (@abdbassam) reported

    @XTBUK the application not working. I can not anmend or close open XAUSAD positions

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

  • pepershots
    PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania

    . @xtbpl is down, hope this is not a second #ING

  • backdooormaster
    Backdoormaster (@backdooormaster) reported

    @XTBUK system down?

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

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