xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Frankfurt am Main, Hessen | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Bucharest, București | 4 |
| Alfortville, Île-de-France | 3 |
| Kassel, Hessen | 3 |
| Fürth, Bavaria | 3 |
| Berlin, Land Berlin | 3 |
| Rudolstadt, Thuringia | 2 |
| London, England | 2 |
| Rösrath, NRW | 2 |
| Villepinte, Île-de-France | 2 |
| Karlsruhe, Baden-Württemberg Region | 2 |
| Portimão, Distrito de Faro | 2 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Wendlingen am Neckar, Baden-Württemberg Region | 1 |
| Dublin, Leinster | 1 |
| Montpellier, Occitanie | 1 |
| Auvillar, Occitanie | 1 |
| Ansbach, Bavaria | 1 |
| Ariana, Gouvernorat de l’Ariana | 1 |
| Melilla, Melilla | 1 |
| Monheim am Rhein, NRW | 1 |
| Gasteiz / Vitoria, Euskal Autonomia Erkidegoa | 1 |
| Leutenbach, Baden-Württemberg Region | 1 |
| Las Palmas de Gran Canaria, Canary Islands | 1 |
| Rennes, Bretagne | 1 |
| Annemasse, Auvergne-Rhône-Alpes | 1 |
| Le Havre, Normandie | 1 |
| Fürstenfeldbruck, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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johannes
(@yohanne56859746) reported
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
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kathleen brooks
(@KATHLEENBROOKS) reported
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
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Abdullah Bassam
(@abdbassam) reported
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
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Alucard14
(@MiaSanAlucard14) reported
@XTBUK is the worst piece of **** you could ever imagine.
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David23
(@Rendezvous2332) reported
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
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kathleen brooks
(@KATHLEENBROOKS) reported
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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David23
(@Rendezvous2332) reported
@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
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Pawel
(@Pawel90325690) reported
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
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jnbianco
(@jnBianco) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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PKwiatek 🪬
(@pawelkwiatek97) reported
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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kathleen brooks
(@KATHLEENBROOKS) reported
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
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Vladimír B
(@VladimrB3) reported
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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kingscrown
(@kingscrownBTC) reported
@xtbpl 4,1 not bad