XM status: trading issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (38%)
- Website (32%)
- Login (20%)
- Withdrawals (7%)
- Deposits (3%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Website | 3 days ago |
|
Greater Noida
|
Website | 4 days ago |
 Zapopan
|
Trading platform | 6 days ago |
 Tokyo
|
Login | 8 days ago |
 Brampton
|
Website | 8 days ago |
 Singapore
|
Withdrawals | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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obiDIENT personified (@KelvinUzomah) reported@XM_COM You guys in tech should find solution or a medium which can be use in selling all this **** coins. I don't see reasons a project liquidity will be locked, the token will appreciate but you can't sell it cos of insufficient liquidity. In Nigeria where can entrol 4 Blockchain tech?
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. You scammed me my R8000 withdrawal
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jamie brown (@Jame_Foden) reported@rkay_786 @XM_COM sorry about the ban… it was the help of LEXTECHZ on Insta who got my account fixed up. you should check him out
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obiDIENT personified (@KelvinUzomah) reported@XM_COM Please recommend the best Blockchain technology training center, I want to find solution to by pass insufficient liquidity protocol to sell any crypto currency either via Ethereum, polygon and Bep20.
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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Kingsley Ikechi (@KDTrader1999) reported@Nickl83529564 @XM_COM You facing same issue?
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Aziz Hussain (@AzizHussai20038) reported@XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration
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• સંકેત • (@1amsnkt) reportedFacing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM
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NEIL ACAL (@cake247) reported@XM_COM CAN I ASK FOR SOME HELP...NEED SOME CASH becauze of the pandemic... youtube channel...KENTO ninjaz...plz send in paypal...paypal.me/GZDSRGHGFNN,,,,thanks
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assad (@assad60513789) reported@XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset please help me I am blind please help me
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assad (@assad60513789) reported@XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset please help me
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CryptoMusic.eth (@crypto_muzic) reported@XM_COM Please help
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MR.X (@user_m0m) reported@XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it
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Mariana Lemes (@mariana_le2010) reported@XM_COM @kajiulim Coul)d someone link me to that defi money glitch method[ people have been using to generate profits???;}] "
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Raj Kumar Bhardwaj (@rkay_786) reportedmy trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM
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Deepanshu saini (@ManishaSin23870) reportedDear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM
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Dorothy Chaz (@antwansmith0) reported@TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(
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AgathaSun (@Agatha_Sun_) reported@Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.
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BOHR（歪了古德） (@BOHR147258) reported@XM_COM bohrweb.Meta universe construction, Sandyuan candy has been online, the main network in the first quarter of 2023
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Super_Sachin (@sachinbstwd) reported@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.
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Kamran (@kimz00071) reported@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
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Tech Builder (@TechBuilder_ZEN) reported@XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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Md. Yusuf Hasan (@MdYusufHasan13) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Tumelo (@ClarenceKeys2) reported@XM_COM please fix the error
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elwtha (@elwtha) reported@XM_COM It IS the important point. Remember him in 2019 on the campaign trail shoving candidates out of the way if they actually started to say something? Winning the election is the worst thing that could have happened toscotty. Tipped him over the edge.
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Ernesto #AshArmy🇷🇼 (@Ernesto_bcz) reported@XM_COM Depositing is not working 🙄🙄
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Nek (@Mysplendor) reported@XM_COM can i trade boom and crash here?
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.