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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
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Login (48%)
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Trading platform (26%)
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Website (11%)
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Deposits (11%)
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Withdrawals (4%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fortín de las Flores |
Trading platform | |
 Singapore |
Login | |
 Mandach |
Deposits | |
 Benguela |
Deposits | |
 Pune |
Login | |
| Singapore |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Close Combat
(@CloseCombat16) reported
@XM_COM How do I open an EE account for a minor and what are the requirements, on the Easyequities platform, please help
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Azanian people/🇵🇸የአዛኒያ ሰዎች
(@gm_mhlongo) reported
@XM_COM hi my name is Goodman... I have difficulties funding my real account using Capitec bank account... and I even the bank just to find out what was the issue and I was told Capitec has block their clients not to find it... can you guys assist.
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Okex recovery team
(@TeamOkex) reported
@ashjal714 @XM_COM Kindly send me a direct message request I can help you recover your account
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mbizo s
(@mbizos1) reported
@XM_COM Hi, I have a bit of a problem with my account. I have changed my bank account for some personal reasons, will it be possible for me to access my xm global account and change my bank details? If that’s possible, my second question is: what will I need to send you guys?
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CasaRevel
(@MediMillionaire) reported
@XM_COM there's some issue in the platform?
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kiara🤎
(@NdlovuGajen) reported
@XM_COM Everyone am kindly asking for funding to finish my degree am currently studying at university of venda 🇿🇦🇿🇦🇿🇦the less you can help can make a difference 🙏🏿🙏🏿🙏🏿
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ThabangMankurwane
(@ThabangMankurw2) reported
@XM_COM hi how do I open a trading account? I downloaded the app, but I find problems.
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عینک والا جن
(@Ainak786) reported
@XM_COM Why your app is slow?
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Doga Dayı
(@DogaDay1) reported
@XM_COM You were told that my account was hacked, I made big loss. Now you said it wasn't hacked, everything is normal.If you do not compensate for my loss, be aware that I will constantly bring this up on all social media platforms, forexfactory and other complaint pages.
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Muhammad Anwar
(@customsyndicate) reported
@XM_COM Strip malls are needed to be improved in quality and services. Big hotels and malls doest serve the purpose. A walkable tourist place is better than remotely furnished 5* resort.
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DIRCEU ALVES DA COSTA
(@DIRCEUALVESDAC1) reported
@XM_COM steal my wallet currency scam I went to ask for support and they stole what currency is this that steals who wants to invest can only be a scam and they keep blocking me because I'm telling the trut
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AM
(@ashjal714) reported
@XM_COM I am facing problems with my withdrawal. Since yesterday, I have requested my account manager to call but till now no response. Please help on this asap.
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MENDO
(@Mendo_Trading) reported
@XM_COM Join to MOBOX AIRDROP on BINANCE 1. Open Binance app 2. On the main screen drag down 3. In popular click "MOBOX Games" 4. Draw your Avatar, click go and on click PLANET at the left bottom of the screen 5. To get 2 TICKETS enter my referral code # 11178508
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Azanian Kcane 🇿🇦
(@Kcane_Bungela) reported
@XM_COM Y'all are fxcking scammers man. Your platforms is smooth as **** but customer support is shxtty as ****. Customers on the TL are complaining about withdrawals and other technical issues and you don't even have the decency to respond. Get your shxt together.
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Hope❤💋
(@Hope60282439) reported
@XM_COM Good Morning my name is Hope I was asking for help with anything to eat I'm hungry living with my grandma we dnt have nothing please help us with anything here are my numbers 0842031272 💔😭😭
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McCain
(@cain_rolex) reported
@xm_com I'm failing to download XM for mt4 pls help. Its saying not supported download the mt5 version
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Crook
(@Crook_gooch) reported
@XM_COM Hi, I have lost my old phone which had all my trading accounts and together with my email. I kindly need help getting access to my xm account
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Politicstoday by mxolisi myaka
(@Politic27998676) reported
@XM_COM Jobs and money are real issues at people's minds. Also the smart city of free money in your bank account at least 1 million rand each month. Money is paper, forget the World Bank and its associates G7 and G20 summit nations. We are serious like Mars One and Nasa astronauts
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najeebsafi
(@axara123) reported
@XM_COM I want to invest anyone to help me
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_GoOcH_
(@Ndhav_nyiko) reported
@XM_COM Hello i need tour help recovering my trading account. The problem is I changed emails and lost the login details
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Susanta Kumar Das
(@Susanta04893511) reported
@XM_COM Without providing any fair honest sincere impartial cooperative public service oriented administration for the ordinary poor people,establishing a rule of law or under the laws of the land,with unbearable suffering, mental torture, false harassment and humiliation to the people.
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Doga Dayı
(@DogaDay1) reported
@XM_COM You were told that my account was hacked, I made big loss. Now you said it wasn't hacked, everything is normal.If you do not compensate for my loss, be aware that I will constantly bring this up on all social media platforms, forexfactory and other complaint pages.
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Arshad Sattar
(@asattar1) reported
@XM_COM Since morning I am sending messages on Jazz WhatsApp with option #4 “Balance and usage details” and it says “Your desired information is not available …” What’s the issue and when it will be resolved? Regards,
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Indi.m
(@Indim17556039) reported
@XM_COM Hi,I'm interested in making money through trading but I don't want to know how to trade..I want like someone to trade for me... and also since we're testing the MX offer without initial deposit I was wondering if you could help me?
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R.Ahmed
(@INFORSFX) reported
@XM_COM Why doesn't support tablet Samsung
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DigitalBogota 💎
(@DigitalBogota) reported
@XM_COM I will report every week to the company @xm_com until they return my money ... Do not invest with these people, you will see that nobody comes to answer my request, they place thousands of problems to return the profits and they try to keep your capital
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MATHWASA JR RSA
(@GMathwasa) reported
@XM_COM I didn't get my $30 bonus they said I haven't met the requirements when I asked they did not help me can u help plz
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Stephen Weightman
(@WizardOfTheNthC) reported
@XM_COM Be careful. If your account is inactive for a length of time, they will slowly but surely drain your account until you have no money left! It happened to me, I put in a formal Complaint. It is unethical, unprofessional, and simple theft.
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DigitalBogota 💎
(@DigitalBogota) reported
@XM_COM I will report every week to the company @xm_com until they return my money ... Do not invest with these people, you will see that nobody comes to answer my request, they place thousands of problems to return the profits and they try to keep your money on their accounts
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_GoOcH_
(@Ndhav_nyiko) reported
@XM_COM Hello, I need help getting back my trading account. I have lost my phone together with the email I used to register with but still using the same number