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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
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Login (64%)
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Trading platform (14%)
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Deposits (14%)
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Withdrawals (5%)
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Website (5%)
Live Outage Map
The most recent XM outage reports came from the following cities:
City | Problem Type | Report Time |
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Trading platform | ||
Login | ||
Login | ||
Login | ||
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Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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ehsan (@ehsan36124449) reported
@XM_COM I mistakenly sent a bnb amount to your address according to the image above, please help me go back to my address
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andziee6582 (@andziee6582) reported
@Shokis_Official @XM_COM What's confusing me is how to withdraw via XM because they say I can't withdraw with my credit card or bank card. Help please.
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Adil (@Adil20551886) reported
@XM_COM I want to best online earning platform Network Marketing/ Direct earning : 1500/ Indirect earning :1500/ So don't waste your time join us serious people contact me ; What's number : 03351660329
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Sbu Siso (@king_Bora1) reported
@XM_COM But your support system is the worst ever. It has been 2 months now I have been asking the support team to help with updating my banking details on the system and still, nothing has happened and I am unable to withdraw my money.
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Asto subroto (@asb5678) reported
@XM_COM how Can I reach XM customer support ?
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andziee6582 (@andziee6582) reported
@thabiso_deepzon @XM_COM I need help on xm withdrawal please
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Minister of Finance 🍥 (@garothedj) reported
@LouisM19583 @XM_COM If I don't see my withdrawal within two days I do the online chat, never had a problem getting my cash since 2016
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Changaiz Zarkoon (@ChangaizZarkoon) reported
@XM_COM Please help me
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Mahlodi (@HlowdeeM) reported
@XM_COM You I know you will see I'm going through no problems 7 but by b
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Arshad Sattar (@asattar1) reported
@XM_COM Since morning I am sending messages on Jazz WhatsApp with option #4 “Balance and usage details” and it says “Your desired information is not available …” What’s the issue and when it will be resolved? Regards,
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lofão (@lillofyz) reported
@XM_COM **** xm dxy trimestral maldito
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Forex Dream Chaser (@Forex12Dream) reported
@andziee6582 @XM_COM What is the problem when withdrawing
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Thirty Eight (@weezybebiey) reported
@XM_COM you are failing to fix my trading account🙄. it's already 5 working days now please Check my email💔
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aesthetic jay (@Jossmogashoa) reported
@XM_COM I didn't get my $30 bonus..what's up? I can't even login now💔💔💔😣
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kiara🤎 (@NdlovuGajen) reported
@XM_COM Everyone am kindly asking for funding to finish my degree am currently studying at university of venda 🇿🇦🇿🇦🇿🇦the less you can help can make a difference 🙏🏿🙏🏿🙏🏿
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What'sApp or phone on this 📲0676824794 ☎ Stop com (@KubekaNokwazi) reported
@XM_COM If you need help just come to me if you need help money wife problem just come to me you gonna get rich any money do you want for this number 07 92 77 38 95 you gonna get money or you have a day bad luck or you need anything just call for that number
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What'sApp or phone on this 📲0676824794 ☎ Stop com (@KubekaNokwazi) reported
@XM_COM I AM OUT TO HELP ANYBODY WHO NEED HELP YOU CAN CALL OR WHATSAPP THIS LINE +27 792773895 (1) INSTANT MONEY (2) BUSINESS IMPORTANT (3) DOCUMENTARY PROBLEMS (4) ACCOUNT MONEY (5) HOUSE MONEY (6) STACK MAGIC MONEY (7) PROMOTION IN WORK (8) LOVE BACK
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Voks_Oliphant (@Voks_Oliphant) reported
@XM_COM I made a withdrawal it's been a month there are still failing to fix that 💔 poor customer service better look for another one my people
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R.Ahmed (@INFORSFX) reported
@XM_COM Why doesn't support tablet Samsung
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I AM (@Omphile808) reported
@XM_COM is really a damn scam, can you believe it that I have a month now since my WITHDRAWAL and to this day, I still haven't received it and they busy saying @FNBSA held my money whilst the bank say they haven't recieved any money from them. Who should I trust mara
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Azanian Kcane 🇿🇦 (@Kcane_Bungela) reported
@XM_COM Y'all are fxcking scammers man. Your platforms is smooth as **** but customer support is shxtty as ****. Customers on the TL are complaining about withdrawals and other technical issues and you don't even have the decency to respond. Get your shxt together.
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Indi.m (@Indim17556039) reported
@XM_COM Hi,I'm interested in making money through trading but I don't want to know how to trade..I want like someone to trade for me... and also since we're testing the MX offer without initial deposit I was wondering if you could help me?
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mbizo s (@mbizos1) reported
@XM_COM Hi, I have a bit of a problem with my account. I have changed my bank account for some personal reasons, will it be possible for me to access my xm global account and change my bank details? If that’s possible, my second question is: what will I need to send you guys?
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andziee6582 (@andziee6582) reported
@Forex12Dream @XM_COM I need help on the withdrawal on xm please
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Stephen Weightman (@WizardOfTheNthC) reported
@XM_COM Be careful. If your account is inactive for a length of time, they will slowly but surely drain your account until you have no money left! It happened to me, I put in a formal Complaint. It is unethical, unprofessional, and simple theft.
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andziee6582 (@andziee6582) reported
@Shokis_Official @XM_COM Nope they help a lot
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Michael Brown (@mluisbrown) reported
@manuelmaly Yep. Pretty much what happened at @XM_COM. The project started out needing to support 12, which was the reason I created the fork in the first place. But now that the app will be launched with iOS 13 min, they have also migrated to official TCA.
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What'sApp or phone on this 📲0676824794 ☎ Stop com (@KubekaNokwazi) reported
@XM_COM I AM OUT TO HELP ANYBODY WHO NEED HELP YOU CAN CALL OR WHATSAPP THIS LINE +27 792773895 (1) INSTANT MONEY (2) BUSINESS IMPORTANT (3) DOCUMENTARY PROBLEMS (4) ACCOUNT MONEY (5) HOUSE MONEY (6) STACK MAGIC MONEY (7) PROMOTION IN WORK (8) LOVE BACK
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Simon (@Simon36186413) reported
@XM_COM I need a help for uploading documents i done registering
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Mashilo_Bopape (motho o Mogolo) (@MasiloBopape3) reported
@XM_COM Hi. I'm struggling to access my viccanation certifite due to incorrect Id #, though it's correct, help