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XM

XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashbourne, Leinster 1
Çankaya, Ankara 1
Chennai, TN 1
Bengaluru, KA 1
Shah Alam, SGR 1
Frankenthal, Rheinland-Pfalz 1
Morādābād, UP 1
Kuala Lumpur, KUL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • Sachindeshm1989
    sachin Deshmukh (@Sachindeshm1989) reported

    @XM_COM My account no 335072560, I have made two deposit on 10 april and 19 April each 8000 INR. But Many, many days have passed but I haven't received any response from your team. Please solve the problem as soon as possible.

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money

  • Atulmishra7888
    Atul (@Atulmishra7888) reported

    Its been 20 days no concrete response by @XM_COM pls help

  • a98034549
    Hamada Ali (@a98034549) reported

    @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

  • CeoOfMeowrth
    Mr. Cat (@CeoOfMeowrth) reported

    It’s been 90+ days since i haven’t got my deposit of Rs 40k bank has refused to refund funds and it was credited into your merchants account. Given all the proof to account manager she ghosted me two weeks ago. Worst service ever. Refund my funds right away. @XM_COM

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • iam_hamidsheikh
    Hamid Sheikh (@iam_hamidsheikh) reported

    Don’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM

  • shivender01
    SHIVENDER SINGH (@shivender01) reported

    @XM_COM what kind of service is this? I deposited ₹10,000 into my XM wallet 72+ hours ago and the amount is still not credited. Sent multiple follow-up emails, yet no proper resolution from your support team. For a first-time user, this experience is absolutely disappointing.

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

  • SuryanshPariha7
    Suryansh Parihar 💫 (@SuryanshPariha7) reported

    @XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

  • GezanaMeshack
    Gezana Meshack Sithole (@GezanaMeshack) reported

    @XM_COM Xhose falls down in Phomolong Thembisa today.

  • Shortvideo19
    SUKANTA PRADHAN (@Shortvideo19) reported

    @XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.

  • Huncho051
    Huncho05 (@Huncho051) reported

    @XM_COM **** you XM wtf

  • manumadhav3625
    Manu (@manumadhav3625) reported

    🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

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