XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:


xm-trading Hero Image

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 2
Bandar Seri Begawan, Brunei and Muara District 2
San Tan Valley, AZ 1
Pamplona, Departamento de Norte de Santander 1
Royal Oak, MI 1
Nilópolis, RJ 1
Quito, Provincia de Pichincha 1
Villahermosa, TAB 1
Mosquera, Departamento de Cundinamarca 1
Pune, MH 1
Bologna, Emilia-Romagna 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • Voks_Oliphant Voks_Oliphant (@Voks_Oliphant) reported

    @XM_COM I made a withdrawal it's been a month there are still failing to fix that 💔 poor customer service better look for another one my people

  • asattar1 Arshad Sattar (@asattar1) reported

    @XM_COM Since morning I am sending messages on Jazz WhatsApp with option #4 “Balance and usage details” and it says “Your desired information is not available …” What’s the issue and when it will be resolved? Regards,

  • MediMillionaire CasaRevel (@MediMillionaire) reported

    @XM_COM there's some issue in the platform?

  • Forex12Dream Forex Dream Chaser (@Forex12Dream) reported

    @andziee6582 @XM_COM What is the problem when withdrawing

  • INFORSFX R.Ahmed (@INFORSFX) reported

    @XM_COM Why doesn't support tablet Samsung

  • Ainak786 عینک والا جن (@Ainak786) reported

    @XM_COM Why your app is slow?

  • asb5678 Asto subroto (@asb5678) reported

    @XM_COM how Can I reach XM customer support ?

  • ehsan36124449 ehsan (@ehsan36124449) reported

    @XM_COM I mistakenly sent a bnb amount to your address according to the image above, please help me go back to my address

  • king_Bora1 Sbu Siso (@king_Bora1) reported

    @XM_COM But your support system is the worst ever. It has been 2 months now I have been asking the support team to help with updating my banking details on the system and still, nothing has happened and I am unable to withdraw my money.

  • weezybebiey Thirty Eight (@weezybebiey) reported

    @XM_COM you are failing to fix my trading account🙄. it's already 5 working days now please Check my email💔

  • WizardOfTheNthC Stephen Weightman (@WizardOfTheNthC) reported

    @XM_COM Be careful. If your account is inactive for a length of time, they will slowly but surely drain your account until you have no money left! It happened to me, I put in a formal Complaint. It is unethical, unprofessional, and simple theft.

  • NdlovuGajen kiara🤎 (@NdlovuGajen) reported

    @XM_COM Everyone am kindly asking for funding to finish my degree am currently studying at university of venda 🇿🇦🇿🇦🇿🇦the less you can help can make a difference 🙏🏿🙏🏿🙏🏿

  • MasiloBopape3 Mashilo_Bopape (motho o Mogolo) (@MasiloBopape3) reported

    @XM_COM Hi. I'm struggling to access my viccanation certifite due to incorrect Id #, though it's correct, help

  • HlowdeeM Mahlodi (@HlowdeeM) reported

    @XM_COM You I know you will see I'm going through no problems 7 but by b

  • mluisbrown Michael Brown (@mluisbrown) reported

    @manuelmaly Yep. Pretty much what happened at @XM_COM. The project started out needing to support 12, which was the reason I created the fork in the first place. But now that the app will be launched with iOS 13 min, they have also migrated to official TCA.

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