WhatsApp status: messaging issues and outage reports
Some problems detected
Users are reporting problems related to: messaging, connection and sign in.
Full Outage Map
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Problems in the last 24 hours
The graph below depicts the number of WhatsApp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at WhatsApp
WhatsApp is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by WhatsApp users through our website.
- Messaging (40%)
- Connection (18%)
- Sign in (13%)
- Glitches (10%)
- Multimedia (8%)
- App Crashing (8%)
- Video (3%)
Live Outage Map
The most recent WhatsApp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Connection | 34 minutes ago |
 Madrid
|
Multimedia | 9 hours ago |
 Bath
|
Messaging | 10 hours ago |
 Ocotlán
|
App Crashing | 10 hours ago |
|
Cuauhtémoc
|
Multimedia | 13 hours ago |
|
Orizaba
|
Multimedia | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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cream pie (@purplesystem) reported@WhatsApp Hi, my number +972 54-441-4678 was banned suddenly. I rely on WhatsApp for my healing work with clients. I’ve emailed support but haven’t heard back. Can you please help review my case? 🙏🏼 Thank you!
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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Anthony (@Anthony61361873) reported@MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help
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neetu sharma (@NeetuSharma168) reported@WhatsApp im unable to restore my backup please help
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Cynthia Kabel (@CKabel25713) reported@HakimeTakouke @WhatsApp Hey you got your account banned too for no reason right That happened to me also yunno And I texted support they replied but didn't fix it until @webfixxer here on X did help me and got my account back
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Camila Jones (@CamilaJone1747) reported@kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.
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Naresh Motwani (@naresham) reported@WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔
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virus (@anandvirus) reported@WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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Anwer Nosh (@ANosh33456) reported@WhatsApp @JimmyButler @CLINT419 Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?
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Paneado (@Kelvinchuks367) reported@WhatsApp WhatsApp is just terrible this days, logging out my account without doing anything wrong is a joy to you guys what a new level of shame 😭
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ED❕〽️U (@edimu256) reported@WhatsApp But whatsapp update has been crashing kindly support fix it.
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LHORD MHONEY (@LHORDMHONEY01) reported@WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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Francesca Moore 💉💉💉 (@francescalmoore) reportedAnyone else having issues with @WhatsApp today?
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q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp I don't know what you guys are doing anymore if you people can't handle the app anymore sell it out or shut it down why would you just log someone out for no reason
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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Disha Panda (@disha31_panda) reported@nibirhhazarika @WhatsApp @Meta Has the issue been resolved?
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Donald Paul (@PaulDonald380) reported@ivankayima606 @WhatsApp Just send @Borristech a direct message, they will help.
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Tired Mummyyy (@Tiredmummyy) reported@WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please
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Dove Cameron (@ElvisNnawuihe) reported@WhatsApp pls unlock my account whats the problem. +2347070266792
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Marshalll lawi (@Marshalll_lawi) reported@WhatsApp Those people who their accounts got banned let's gather here and create a group or have a meeting an x pace meeting about this issues of banned WhatsApp accounts
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Khaid Fahd (@KhaidFahd31699) reported@ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back