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Service-wide status: WhatsApp

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Problems in the last 24 hours

WhatsApp signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at WhatsApp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by WhatsApp users through our website.

  • 33% Messaging (33%)
  • 19% Multimedia (19%)
  • 15% Connection (15%)
  • 11% Glitches (11%)
  • 10% App Crashing (10%)
  • 7% Sign in (7%)
  • 5% Video (5%)

Live Outage Map

The most recent WhatsApp outage reports came from the following cities:

CityProblem TypeReport Time
Barquisimeto Multimedia 3 minutes ago
Guayaquil Glitches 1 day ago
Quito Connection 3 days ago
Guayaquil App Crashing 5 days ago
Guayaquil Messaging 6 days ago
Guayaquil Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    I’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915

  • shasky16
    Jesse (@shasky16) reported

    @WhatsApp @wa_status @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status. It’s very annoying!!!!

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @finkd @WhatsApp WhatsApp looks alive on your phone, But once you try to register — it's a corpse. No code. No help. No pulse. Just silence and a giant company pretending it doesn’t hear you.

  • CKabel25713
    Cynthia Kabel (@CKabel25713) reported

    @HakimeTakouke @WhatsApp Hey you got your account banned too for no reason right That happened to me also yunno And I texted support they replied but didn't fix it until @webfixxer here on X did help me and got my account back

  • TurkiyaRahul
    RAHUL TURKIYA (@TurkiyaRahul) reported

    @WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible

  • StephaneRBG
    Stephane (@StephaneRBG) reported

    Hey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!

  • Fouzdar_piyas
    ¶iyas Fouzdar (@Fouzdar_piyas) reported

    @WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.

  • jan_jan_ki_baat
    Kishan (@jan_jan_ki_baat) reported

    @WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.

  • Raj_ksr1
    Rajkishor Chaudhary (@Raj_ksr1) reported

    @WhatsApp @wa_status Hate the WhatsApp Status feature. Used to block it by denying contact access, but seems broken on iOS now. WhatsApp, before you meet Facebook’s fate, please give us an option to disable Status completely. Thanks!

  • allinonevana2
    VANA | Energy Labs asterai.xyz (@allinonevana2) reported

    @WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422

  • AbhishekKasana0
    Abhishek Kasana (@AbhishekKasana0) reported

    @WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    @whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • Chinaar90
    Malik Sarfaraz (@Chinaar90) reported

    @WhatsApp all of a sudden whatsapp not working on my number... kindh resolve the issue at the earliest

  • 9546999999a
    sami ali (@9546999999a) reported

    @WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999.

  • muhammadimbron7
    muhammadimbron (@muhammadimbron7) reported

    @WhatsApp Pls help i can't using my whatsapp, the status is spam,

  • mian_moemoe
    moe★ (@mian_moemoe) reported

    @JeniKeegan @WhatsApp I happen to have seen a handful of recommendations about this guy @aaronsavetech01 whom I contacted regarding my account issue and didn’t regret doing so

  • _omozusi
    ZU of the goodlife🍸❤️ (@_omozusi) reported

    This WhatsApp glitch is really annoying. It’s been like this for weeks and no solution!? @WhatsApp please what is going on??

  • real22april
    RealApril (@real22april) reported

    @sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.

  • linaalcookie
    li la (@linaalcookie) reported

    @WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???

  • ANosh33456
    Anwer Nosh (@ANosh33456) reported

    @WhatsApp @JimmyButler @CLINT419 Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346

  • mjd20335731
    Majed Al-Jubaili (@mjd20335731) reported

    @SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.

  • naresham
    Naresh Motwani (@naresham) reported

    @WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔

  • LHORDMHONEY01
    LHORD MHONEY (@LHORDMHONEY01) reported

    @WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why

  • Anthony61361873
    Anthony (@Anthony61361873) reported

    @MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help

  • Quduma2all
    Ogbeni Olaguro Qudus (@Quduma2all) reported

    @Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do

  • PilarGa96981901
    Pili G. 2.0🇪🇸 (@PilarGa96981901) reported

    @WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.

WhatsApp detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (160 minutes)
  • Detected:
    Detection ended: (54 minutes)
  • Detected:
    Detection ended: (37 minutes)
  • Detected:
    Detection ended: (31 minutes)
  • Detected:
    Detection ended: (110 minutes)

What to do if WhatsApp is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting WhatsApp; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works