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WhatsApp status: messaging issues and outage reports

Some problems detected

Users are reporting problems related to: messaging, connection and sign in.

Full Outage Map

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Problems in the last 24 hours

The graph below depicts the number of WhatsApp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 23: Problems at WhatsApp

WhatsApp is having issues since 02:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by WhatsApp users through our website.

  • 30% Messaging (30%)
  • 22% Connection (22%)
  • 17% Sign in (17%)
  • 13% App Crashing (13%)
  • 12% Glitches (12%)
  • 5% Multimedia (5%)
  • 2% Video (2%)

Live Outage Map

The most recent WhatsApp outage reports came from the following cities:

CityProblem TypeReport Time
Mexico City Messaging 10 minutes ago
Juárez Messaging 5 hours ago
Veracruz Sign in 11 hours ago
Santo Domingo Sign in 12 hours ago
Quito Video 19 hours ago
Basel Connection 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • _furnx
    Furnace  (@_furnx) reported

    @WhatsApp Fix your app and stop asking silly questions

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184

  • pintumaurya88
    Be a helping Hand (@pintumaurya88) reported

    @WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐

  • morgraxe
    stephen johnson (@morgraxe) reported

    @shakiltajak2013 @WhatsApp Honestly I suggest you try out @Borristech on X he was able to fix mine when I had the same issues few hours back.

  • GiSR_Platform
    GiSR (@GiSR_Platform) reported

    @WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response

  • ChukwudumOnyed1
    Chukwudum Onyedika (@ChukwudumOnyed1) reported

    @WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.

  • merm29
    J Merm (@merm29) reported

    @WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    @whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • jabezivanj
    Jabez Ivan Joshiraj (@jabezivanj) reported

    @WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?

  • StephaneRBG
    Stephane (@StephaneRBG) reported

    Hey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • ojhapraveens
    Praveen Ojha (@ojhapraveens) reported

    If any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta

  • naresham
    Naresh Motwani (@naresham) reported

    @WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔

  • mraayush11
    Mr. Aayush Sharma (@mraayush11) reported

    Why older iphone getting slow after launching new one? My 14 Pro Max getting super slow after launch of 16 Series while my phone run on latest software. I also don't share files directly @WhatsApp i didn't get option there. Who will help @AppleSupport @Apple #apple #iphone

  • _SMB_Jhosh
    JHOSH ✨️ (@_SMB_Jhosh) reported

    I had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign

  • TurkiyaRahul
    RAHUL TURKIYA (@TurkiyaRahul) reported

    @WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • ChillerDom58200
    Dome Chiller (@ChillerDom58200) reported

    @Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • prafullpitale
    prafull pitale (@prafullpitale) reported

    @WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834

  • Fouzdar_piyas
    ¶iyas Fouzdar (@Fouzdar_piyas) reported

    @WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.

  • absingh1429
    Abhisheksingh❤ (@absingh1429) reported

    My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan

  • allinonevana2
    VANA | Energy Labs asterai.xyz (@allinonevana2) reported

    @WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422

  • TomBurcher27027
    Tom burcher (@TomBurcher27027) reported

    @LwandoManingii @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.

  • PilarGa96981901
    Pili G. 2.0🇪🇸 (@PilarGa96981901) reported

    @WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.

  • ThakurAmitabhji
    Amitabh Thakur (@ThakurAmitabhji) reported

    @WhatsApp @wa_status Urgent: My account logged out suddenly (no SIM/device change). Is this a bug or security issue? Please investigate ASAP! #WhatsApp #Privacy #HelpNeeded [1931292146247594042]

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.