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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oviedo, Asturias 3
León de los Aldama, GUA 1
Nouakchott, Mauritania 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Santander, Cantabria 1
Paris, Île-de-France 8
Monterrey, NLE 2
Dakar, Dakar 1
Zapopan, JAL 3
Township of Evan, KS 1
Babahoyo, Los Ríos 1
Quito, Pichincha 7
Balneário Camboriú, SC 1
Chalco, MEX 1
Ciudad Jardín, MEX 7
Saint-Dizier, ACAL 1
Lima, Lima 4
Pereira, Risaralda 1
Cantón Quito, Pichincha 1
Atuntaqui, Imbabura 1
Guadalajara, JAL 7
Mexico City, CDMX 4
Mérida, YUC 1
Cali, Valle del Cauca 2
Ecatepec de Morelos, MEX 1
Santo Tomás Chiconautla, MEX 1
Puerto Vallarta, JAL 1
Chihuahua, CHH 1
Meylan, Auvergne-Rhône-Alpes 1
Río Gallegos, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • Narendra3105198
    Narendra (@Narendra3105198) reported

    @WhatsApp Dear WhatsApp Business Support Team, I am writing to request assistance regarding my WhatsApp Business account, which I am currently unable to access or use. The phone number associated with the account is: +91-9619665522. I have recently encountered issues

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.

  • oscar_paul41836
    Mason paul (@oscar_paul41836) reported

    @urCloudbread @WhatsApp My WhatsApp was suddenly blocked without warning it’s tied to my business line. Support was no help. Thankfully, @Drezfixx here on Twitter stepped in and got it fully restored. Lifesaver!

  • WAZZY244
    WAZZY (@WAZZY244) reported

    @WhatsApp Hi pls my WhatsApp was banned few hours ago and i didnt go against the community rules Kindly help with it

  • TomBurcher27027
    Tom burcher (@TomBurcher27027) reported

    @xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago

  • PilarGa96981901
    Pili G. 2.0🇪🇸 (@PilarGa96981901) reported

    @WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.

  • ElvisNnawuihe
    Dove Cameron (@ElvisNnawuihe) reported

    @WhatsApp pls unlock my account whats the problem. +2347070266792

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • anandvirus
    virus (@anandvirus) reported

    @WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??

  • PaulHowell63570
    Paul Howell (@PaulHowell63570) reported

    @bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue

  • nitingdeshpande
    Nitin Deshpande (@nitingdeshpande) reported

    @sewrie @WhatsApp Thanks. That works well if you want to send only one contact. But if you want to attach more than one, it is still an issue.

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

  • TheDylanHeta
    Lisa Stanger Stan Account 🍉🍉 (@TheDylanHeta) reported

    Not @WhatsApp blocking me 5 hours out from the game bc I was making too many group chats DIVA DOWN!!!! WHATSAPP WTF

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • AS7SHR
    الشريان (@AS7SHR) reported

    @WhatsApp I need to solve a problem in WhatsApp

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