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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Nezahualcoyotl, MEX 1
Guayaquil, Guayas 25
Luján de Cuyo, MZ 1
Amiens, Hauts-de-France 1
Piedras Negras, COA 1
Paris, Île-de-France 15
Catania, Sicily 1
Barcelona, Catalonia 3
Tepic, NAY 1
Oviedo, Asturias 4
Ambato, Tungurahua 1
Damelevières, ACAL 1
Morelia, MIC 2
Tultitlán de Mariano Escobedo, MEX 1
Overland Park, KS 1
Cuauhtémoc, CDMX 2
Quito, Pichincha 7
Orizaba, VER 2
Chihuahua, CHH 1
Bamako, Bamako 1
El Carmen, JY 1
Cancún, ROO 2
Houston, TX 1
Ji Paraná, RO 1
Quezon City, Metro Manila 1
Guadalajara, JAL 4
Zapopan, JAL 2
Lomas de Zamora, BA 1
Monterrey, NLE 1
Dallas, TX 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174

  • mjd20335731
    Majed Al-Jubaili (@mjd20335731) reported

    @SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.

  • BigBoss_0_1
    Muktar (@BigBoss_0_1) reported

    @WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp

  • AbhishekKasana0
    Abhishek Kasana (@AbhishekKasana0) reported

    @WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport

  • Oldtimes_camp
    MSM (@Oldtimes_camp) reported

    @_MAliSyed @WhatsApp Hi Muhammad, I just had same issue, was your issue resolved?

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?

  • shasky16
    Jesse (@shasky16) reported

    @WhatsApp @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status

  • GiSR_Platform
    GiSR (@GiSR_Platform) reported

    @WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response

  • muhammadimbron7
    muhammadimbron (@muhammadimbron7) reported

    @WhatsApp Pls help i can't using my whatsapp, the status is spam,

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • kdeep06
    kuldeep prajapati (@kdeep06) reported

    @WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.

  • BabaTukaz
    I Know It All (@BabaTukaz) reported

    @WhatsApp Fix your verification issue I have been trying for hours now

  • TomBurcher27027
    Tom burcher (@TomBurcher27027) reported

    @gunasekhar_vt @WhatsApp I had similar problems @webfixxer on twitter X resolved mine! Reach out for assistance

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.

  • OlawaleOla92
    Olawale Olaseinde🐐 (@OlawaleOla92) reported

    @WhatsApp kindly help. My number has just been blocked on WhatsApp business which is impacting my daily transactions. #Help #08154796699

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