WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Libreville, Estuaire | 1 |
| La Flèche, Pays de la Loire | 1 |
| Medellín, Antioquia | 2 |
| Melun, Île-de-France | 1 |
| Vallejo, CA | 1 |
| San Luis Potosí, SLP | 2 |
| Tena, Napo | 1 |
| Casco Urbano, Boquerón | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Duque de Caxias, RJ | 1 |
| Quito, Pichincha | 12 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Ambato, Tungurahua | 1 |
| Fort-de-France, Martinique | 1 |
| Paris, Île-de-France | 16 |
| Panamá, Panamá | 1 |
| Pornic, Pays de la Loire | 1 |
| Williamsburg, VA | 1 |
| Guayaquil, Guayas | 7 |
| Pereira, Risaralda | 2 |
| San Pedro Sula, Cortés | 1 |
| Prescott, AZ | 1 |
| Gravataí, RS | 1 |
| Oaxaca, OAX | 2 |
| Ciudad Jardín, MEX | 9 |
| Berlin, Berlin | 1 |
| Longwy, ACAL | 1 |
| Strasbourg, ACAL | 1 |
| La Paz, La Paz | 1 |
| Chihuahua, CHH | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp looks alive on your phone, But once you try to register — it's a corpse. No code. No help. No pulse. Just silence and a giant company pretending it doesn’t hear you.
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sapta007 (@PLUSULTRAGAMIN1) reported@Shivi_09 @WhatsApp The same issue happened to me
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rajesh kanoi - I am Chinmoy...arrest me Yunus (@SwaskoshShuddhi) reported@OversightBoard @WhatsApp @Meta oversight board Dear Meta Oversight Board... My whatsapp account number 7003092539 got flagged and withheld for no understandable reason. I contact people responsibly It's distressing to get banned or flagged for minor mistakes Help!
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Nwa_oni (@Onitsha_son) reported@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
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justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported@WhatsApp plz help me ?
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Tired Mummyyy (@Tiredmummyy) reported@WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please
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Tom burcher (@TomBurcher27027) reported@gunasekhar_vt @WhatsApp I had similar problems @webfixxer on twitter X resolved mine! Reach out for assistance
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virus (@anandvirus) reported@WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??
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Paul Howell (@PaulHowell63570) reported@bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue
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WhatsApp Rubbish (@esim8888) reported@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
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香港 (@esim8888) reported@Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.
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DR_MUSTY (@AdoAlmustapha) reportedResole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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WAZZY (@WAZZY244) reported@WhatsApp Hi pls my WhatsApp was banned few hours ago and i didnt go against the community rules Kindly help with it