WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 29 |
| Township of Evan, KS | 4 |
| Cotacachi, Imbabura | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Luján de Cuyo, MZ | 1 |
| Amiens, Hauts-de-France | 1 |
| Piedras Negras, COA | 1 |
| Paris, Île-de-France | 15 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 3 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 4 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 2 |
| Quito, Pichincha | 6 |
| Orizaba, VER | 2 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 3 |
| Zapopan, JAL | 2 |
| Lomas de Zamora, BA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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🔥raz rahul🔥 (@_raz_rahul) reported🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity
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Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported@Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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Lavinia Russo (@M_Y_L_01) reported@myson44503 @WhatsApp @Irina_Tech1 can address your issue.
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الشريان (@AS7SHR) reported@WhatsApp I need to solve a problem in WhatsApp
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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Disha Panda (@disha31_panda) reported@nibirhhazarika @WhatsApp @Meta Has the issue been resolved?
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q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp I don't know what you guys are doing anymore if you people can't handle the app anymore sell it out or shut it down why would you just log someone out for no reason
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Nwa_oni (@Onitsha_son) reported@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
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Jesse (@shasky16) reported@WhatsApp @wa_status @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status. It’s very annoying!!!!
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مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported@WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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Akshay Doshi (@aksdoshi93) reported@WhatsApp Hi Team, Please help check on the Ban that has been put on my number +91 9035197793 We are a GST Registered Business following all legal regulations and also following WhatsApp business Guidelines. We have tried to reach WhatsApp support multiple times in vain.
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Nwa_oni (@Onitsha_son) reported@China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible
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