WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 9 |
| Quito, Pichincha | 12 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Andenne, Wallonia | 1 |
| San José, San José | 1 |
| Sarreguemines, ACAL | 1 |
| Pontault-Combault, Île-de-France | 1 |
| Medellín, Antioquia | 2 |
| Jalhay, Wallonia | 1 |
| Trappes, Île-de-France | 1 |
| Les Abymes, Guadeloupe | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 2 |
| Acapulco de Juárez, GRO | 1 |
| Cuenca, Azuay | 2 |
| Ibarra, Imbabura | 1 |
| San Luis Potosí, SLP | 3 |
| Piura, Piura | 2 |
| Nantes, Pays de la Loire | 1 |
| Sevilla, Andalusia | 1 |
| Genève, GE | 1 |
| Saint-Pierre-du-Perray, Île-de-France | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Bierbeek, Flanders | 1 |
| Dax, Nouvelle-Aquitaine | 1 |
| Township of Evan, KS | 3 |
| Atuntaqui, Imbabura | 2 |
| Rabat, Rabat-Salé-Kénitra | 1 |
| Paris, Île-de-France | 15 |
| Cardiff, Wales | 1 |
| Barranquilla, Atlántico | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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BRUNO__MUFC (@Divineekene12) reported@WhatsApp @ESPNFC You guys should fix your glitch in the status please it’s becoming annoying
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sami ali (@9546999999a) reported@WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999.
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Mirza Faizan Ali (@MirzaFaizan26) reported@legaldruglordzw @WhatsApp Same issue😓
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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Fundikkk #turkishwomenareindanger (@Fundikkks) reported@WhatsApp Why don't you respond properly to people's problems? My account has been closed for days and I have been trying to open it for almost two weeks. But no one cares and no one hears!
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Donald Paul (@PaulDonald380) reported@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.
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Anwer Nosh (@ANosh33456) reported@WhatsApp @JimmyButler @CLINT419 Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
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Sandra Dan (@SandraDan353078) reported@junaidzidu @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @gramfixx23 here on twitter he helped me unban my account am sure he can also help you out
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香港 (@esim8888) reported@WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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mr rikooba (@MRikooba11143) reported@WhatsApp My account ([+252634675557]) was recently banned. I believe this may have been a mistake. I kindly request a review of the ban. I am happy to comply with all WhatsApp’s terms of service. Thank you for your time and assistance. Best regards, [Amiinyare]
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Tom burcher (@TomBurcher27027) reported@gunasekhar_vt @WhatsApp I had similar problems @webfixxer on twitter X resolved mine! Reach out for assistance
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