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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guatemala City, Guatemala 1
Guadalupe, NLE 2
Bogotá, Bogota D.C. 8
London, England 1
Cuautla, MOR 1
Iztacalco, CDMX 3
Estación Poanas, DUR 1
Ciudad Nezahualcoyotl, MEX 1
Gustavo Adolfo Madero, CDMX 1
Ciudad Jardín, MEX 6
Paris, Île-de-France 6
Combs-la-Ville, Île-de-France 1
Mexico City, CDMX 7
Ica, Ica 1
Loja, Loja 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Delegación Cuajimalpa de Morelos, CDMX 1
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Santo Domingo, Nacional 2
Ahome, SIN 1
Salta, SA 1
Trujillo, La Libertad 1
Ascain, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • mjd20335731
    Majed Al-Jubaili (@mjd20335731) reported

    @SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.

  • PilarGa96981901
    Pili G. 2.0🇪🇸 (@PilarGa96981901) reported

    @WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.

  • TurkiyaRahul
    RAHUL TURKIYA (@TurkiyaRahul) reported

    @WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible

  • OkonkwoAdaobiM1
    q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported

    @WhatsApp Like it's just very tiring at some point fix Ur app 😡 and stop disturbing with new updates while the app is rubbish

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

  • QuettaBol
    Nicole Joyce (@QuettaBol) reported

    @ginsengbomb @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • nitingdeshpande
    Nitin Deshpande (@nitingdeshpande) reported

    Anyone else facing issues while attaching a contact in a WhatsApp message? Started a few days back for me. @WhatsApp

  • mohamedmohey89
    Mohamed mohey (@mohamedmohey89) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • _furnx
    Furnace  (@_furnx) reported

    @WhatsApp Fix your app and stop asking silly questions

  • AbhishekKasana0
    Abhishek Kasana (@AbhishekKasana0) reported

    @WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport

  • ChukwudumOnyed1
    Chukwudum Onyedika (@ChukwudumOnyed1) reported

    @WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

  • Anthony61361873
    Anthony (@Anthony61361873) reported

    @MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

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