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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 5
Fontenay-aux-Roses, Île-de-France 1
Bogotá, Bogota D.C. 5
Lünen, NRW 1
Dortmund, NRW 1
Frankfurt am Main, Hesse 1
Barcelona, Catalonia 2
Hannover, Lower Saxony 1
Guadalajara, JAL 3
Nice, Provence-Alpes-Côte d'Azur 1
Igualada, Catalonia 2
Oviedo, Asturias 1
Ciudad Jardín, MEX 1
City of London, England 2
Cartagena, Murcia 1
Hounslow, England 1
Oak Park, IL 1
Guadalupe, NLE 1
Mexico City, CDMX 6
Asunción, Asunción 1
Church Hill, TN 1
Guayaquil, Guayas 5
Wandsworth, England 2
Lleida, Catalonia 1
Tegucigalpa, Francisco Morazán 1
Heredia, Heredia 1
Lüdenscheid, NRW 1
Havana, Havana 4
Gijón, Asturias 1
La Concordia, Pichincha 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • atulp721
    Atulpandey (@atulp721) reported

    @WhatsApp I am unable to login to my account please help me .

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    Resole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • pintumaurya88
    Be a helping Hand (@pintumaurya88) reported

    @WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐

  • anandvirus
    virus (@anandvirus) reported

    @WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.

  • kdeep06
    kuldeep prajapati (@kdeep06) reported

    @WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this

  • OG_XHIMO
    WALEXHIMO (@OG_XHIMO) reported

    @novathaOG @TomisinWhyte @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?

  • gemmanu1313
    Emmanuel (@gemmanu1313) reported

    @WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • TurkiyaRahul
    RAHUL TURKIYA (@TurkiyaRahul) reported

    @WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser

  • purplesystem
    cream pie (@purplesystem) reported

    @WhatsApp Hi, my number +972 54-441-4678 was banned suddenly. I rely on WhatsApp for my healing work with clients. I’ve emailed support but haven’t heard back. Can you please help review my case? 🙏🏼 Thank you!

  • Liptonferka
    Lipton Pherka (@Liptonferka) reported

    @Stonezzy3 @WhatsApp You can dm, so that i show you how to fix it

  • ChillerDom58200
    Dome Chiller (@ChillerDom58200) reported

    @Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out

  • rajdeeprmishra
    Rajdeeprmishra (@rajdeeprmishra) reported

    @WhatsApp Unable to use my what'sapp account please help

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