WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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whatsapp-messenger Hero Image

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Juárez, CHH 6
Quito, Provincia de Pichincha 5
Guadalajara, JAL 5
Madrid, Comunidad de Madrid 4
Culiacán, SIN 2
Bogotá, Distrito Capital de Bogotá 2
Paris, Île-de-France 2
Mexico City, CDMX 2
Cuauhtémoc, CDMX 2
Guayaquil, Provincia del Guayas 2
Cancún, ROO 2
Central, Central and Western District 2
Cardiff, Wales 2
Dresden, Saxony 2
Ciudad Apodaca, NLE 2
Marseille, Provence-Alpes-Côte d'Azur 2
Cali, Departamento del Valle del Cauca 2
Lima, Provincia de Lima 2
Milagro, Provincia del Guayas 1
Belgrade, Central Serbia 1
Zagreb, Grad Zagreb 1
Quevedo, Provincia de Los Ríos 1
Nottingham, England 1
Chicago, IL 1
Morelos, ZAC 1
Queens, NY 1
Hallstadt, Bavaria 1
San José del Guaviare, Departamento del Guaviare 1
San Pablo, Departamento de Bolívar 1
Posadas, MN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • fahmad88 Faisal Ahmad (@fahmad88) reported from Patna City, State of Bihār

    @WhatsApp HELP!! My whatsapp Account has been banned due to some unauthorised access. Please look into this. I have mailed to support but didn't got any response there..

  • PragyeshG Pragyesh Gour (@PragyeshG) reported from Indore G.P.O., Madhya Pradesh

    @WhatsApp me and my friends are not able to share media on whatsapp, even with high speed internet connection. Please take a look at this problem #whatsapp

  • jamsola02 Olabode Dambola (@jamsola02) reported from Lokoja, Kogi State

    @WhatsApp Pls 2348067331602 was just been hacked pls help out urgently

  • gauravsawant619 Gaurav Sawant (@gauravsawant619) reported from Mumbai, State of Mahārāshtra

    @AkhyKanoj @reliancejio Yes it's @WhatsApp problem

  • mastertheseo Bitu Rauth (@mastertheseo) reported from Jalpāiguri, West Bengal

    @hv_harshita @WhatsApp Yeah my friend is having this problem in miui 11 in his note 7pro

  • TTohaniya #TinkuTohaniyaZeroTimeProductions (@TTohaniya) reported from Gurgaon, State of Haryāna

    There's problem with @WhatsApp it's not taking #Ankh word after #First #Frame #LoveLoveLove #Love

  • RajendraGunjal_ Rajendra Gunjal (@RajendraGunjal_) reported from Mumbai Suburban, State of Mahārāshtra

    Hello Team @WhatsApp @z My whats app number +919545564769,@Facebook and @instagram all the these has been banned and disabled same time. Stating some issue like messaging to known person, spaming, violation of rules of whatsapp.i am not done any thing wrong with this account(/1)

  • cadsalovere AR Rash Eedzwan (@cadsalovere) reported from Sungai Buloh, Selangor

    When the phone screen turned total blackout. I’m lost. Any help to connect @WhatsApp to other devices 🤔

  • RajeevB1979 Rajeev Bhardwaj (@RajeevB1979) reported from New Delhi, National Capital Territory of Delhi

    @WhatsApp for this I hv cleared WhatsApp cache, even reinstalled it, yet problem still not solved. My Internet connection is also working nicely. Please sort out my problem.

  • opeadelani Adelani Opeyemi (@opeadelani) reported from Abuja, Federal Capital Territory

    @MakuyaLalu @WhatsApp I am experiencing the same problem

  • agabrielmelo Andres Gabriel (@agabrielmelo) reported from Pasto, Departamento de Nariño

    @WhatsApp Hi Team! I’m unable to perform a backup, got stuck in loading 4%. And I have enough iCloud space (more than 100Gb) Chat backup is less than 4Gb. Appreciatte your help

  • JasseR__4 جاسر الماضي (@JasseR__4) reported from Ḩarmah, Minţaqat ar Riyāḑ

    @WhatsApp whats problem we can’t send picture or video on app

  • 21kaju Manish Karsh 🇮🇳 (@21kaju) reported from Gondiā, State of Mahārāshtra

    @WhatsApp in my area no one can send any photos through your app kindly fix the problem. #WhatsAppDown

  • VersedTech Versed Tech (@VersedTech) reported from New Delhi, National Capital Territory of Delhi

    @bach_im_gras @WhatsApp Oh that’s bad. I hope @WhatsApp team resolve this issue asap.

  • PCLouw Poppy Cynthia Louw (@PCLouw) reported from Kimberley, Province of Northern Cape

    @mritsurgeon_ian @WhatsApp @MTNza @FNBSA @MTNzaService That's also what I want to find out. They forget that they are the service provider.

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