WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Pichincha | 6 |
| Guayaquil, Guayas | 35 |
| Niangoulame, Togo | 1 |
| Township of Evan, KS | 4 |
| Jiutepec, MOR | 1 |
| Oaxaca, OAX | 1 |
| Paris, Île-de-France | 9 |
| Chone, Manabí | 1 |
| Cotacachi, Imbabura | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Luján de Cuyo, MZ | 1 |
| Amiens, Hauts-de-France | 1 |
| Piedras Negras, COA | 1 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 2 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 3 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 1 |
| Orizaba, VER | 1 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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ZU of the goodlife🍸❤️ (@_omozusi) reportedThis WhatsApp glitch is really annoying. It’s been like this for weeks and no solution!? @WhatsApp please what is going on??
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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الشريان (@AS7SHR) reported@WhatsApp I need to solve a problem in WhatsApp
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li la (@linaalcookie) reported@WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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Mason paul (@oscar_paul41836) reported@urCloudbread @WhatsApp My WhatsApp was suddenly blocked without warning it’s tied to my business line. Support was no help. Thankfully, @Drezfixx here on Twitter stepped in and got it fully restored. Lifesaver!
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Lisa Stanger Stan Account 🍉🍉 (@TheDylanHeta) reportedNot @WhatsApp blocking me 5 hours out from the game bc I was making too many group chats DIVA DOWN!!!! WHATSAPP WTF
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Chris 🇵🇸 (@soulenergy777) reported@WhatsApp a few days out of nowhere, I can no longer receive any calls, video or phone, I changed no settings, no one is blocked, but friends can't call me, I uninstalled then reinstalled, still won't work, is this a system wide issue?
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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Luke Morgan (@LukeMorgan94501) reported@hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago
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