WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 2 |
| Lille, Hauts-de-France | 1 |
| Ciudad del Este, Alto Paraná | 1 |
| Quito, Pichincha | 7 |
| Tepatitlán de Morelos, JAL | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Medellín, Antioquia | 4 |
| Luján, BA | 1 |
| Guayaquil, Guayas | 6 |
| Paris, Île-de-France | 3 |
| Municipio Falcón, Falcón | 1 |
| Dallas, TX | 1 |
| Santiago, Santiago Metropolitan | 1 |
| New York City, NY | 1 |
| Ayacucho, Ayacucho | 1 |
| Lima, Lima | 3 |
| Mexico City, CDMX | 7 |
| Juárez, CHH | 2 |
| Veracruz, VER | 1 |
| Santo Domingo, Nacional | 1 |
| Basel, BS | 1 |
| Burgdorf, BE | 1 |
| Bogotá, Bogota D.C. | 6 |
| Guadalajara, JAL | 5 |
| Oviedo, Asturias | 2 |
| Cali, Valle del Cauca | 1 |
| Třebíč, Vysočina | 1 |
| Marigot, Saint Martin | 1 |
| Newbury, England | 1 |
| Ciudad Jardín, MEX | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
-
MSM (@Oldtimes_camp) reported@_MAliSyed @WhatsApp Hi Muhammad, I just had same issue, was your issue resolved?
-
Cynthia Kabel (@CKabel25713) reported@HakimeTakouke @WhatsApp Hey you got your account banned too for no reason right That happened to me also yunno And I texted support they replied but didn't fix it until @webfixxer here on X did help me and got my account back
-
DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
-
Rajdeeprmishra (@rajdeeprmishra) reported@WhatsApp Unable to use my what'sapp account please help
-
Akshay Doshi (@aksdoshi93) reported@WhatsApp Hi Team, Please help check on the Ban that has been put on my number +91 9035197793 We are a GST Registered Business following all legal regulations and also following WhatsApp business Guidelines. We have tried to reach WhatsApp support multiple times in vain.
-
VANA | Energy Labs asterai.xyz (@allinonevana2) reported@WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422
-
Francesca Moore 💉💉💉 (@francescalmoore) reportedAnyone else having issues with @WhatsApp today?
-
D1g1t@l©0d3® (@edeiller) reported@WhatsApp @WhatsApp Please allow group admins to disable or delete accidental voice chats. After the first use, there’s no confirmation anymore, and it often confuses older users. This can cause real disruption. An option would really help. Thank you!
-
WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
-
WALEXHIMO (@OG_XHIMO) reported@novathaOG @TomisinWhyte @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
-
fulanix (@modibbofulani) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?
-
Nitin Deshpande (@nitingdeshpande) reported@sewrie @WhatsApp Thanks. That works well if you want to send only one contact. But if you want to attach more than one, it is still an issue.
-
ED❕〽️U (@edimu256) reported@WhatsApp But whatsapp update has been crashing kindly support fix it.
-
LwandoManingi (@LwandoManingii) reported@WhatsApp My whatsapp keeps saying my number is not verified how do I fix that??
-
Mohamed mohey (@mohamedmohey89) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.