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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kongossou-Koidiokro, Vallée du Bandama 1
Andenne, Wallonia 1
San José, San José 1
Sarreguemines, ACAL 1
Pontault-Combault, Île-de-France 1
Medellín, Antioquia 2
Jalhay, Wallonia 1
Trappes, Île-de-France 1
Les Abymes, Guadeloupe 1
Quito, Pichincha 12
Arrondissement de Poitiers, Nouvelle-Aquitaine 2
Acapulco de Juárez, GRO 1
Cuenca, Azuay 2
Ibarra, Imbabura 1
San Luis Potosí, SLP 3
Piura, Piura 2
Nantes, Pays de la Loire 1
Sevilla, Andalusia 1
Genève, GE 1
Guayaquil, Guayas 8
Saint-Pierre-du-Perray, Île-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Bierbeek, Flanders 1
Dax, Nouvelle-Aquitaine 1
Township of Evan, KS 3
Atuntaqui, Imbabura 2
Rabat, Rabat-Salé-Kénitra 1
Paris, Île-de-France 15
Cardiff, Wales 1
Barranquilla, Atlántico 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • frazert999
    Twitch 990 (@frazert999) reported

    @WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!

  • IamCalcox
    I am a Tweep 🇨🇦 (@IamCalcox) reported

    @Dr_GodfreyTerry @WhatsApp Oh I gerrit! I hope they fix it

  • PaulHowell63570
    Paul Howell (@PaulHowell63570) reported

    @bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue

  • modibbofulani
    fulanix (@modibbofulani) reported

    @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    Under my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago

  • atulp721
    Atulpandey (@atulp721) reported

    @WhatsApp I am unable to login to my account please help me .

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • KhaidFahd31699
    Khaid Fahd (@KhaidFahd31699) reported

    @ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back

  • rajdeeprmishra
    Rajdeeprmishra (@rajdeeprmishra) reported

    @WhatsApp Unable to use my what'sapp account please help

  • ojhapraveens
    Praveen Ojha (@ojhapraveens) reported

    If any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta

  • naresham
    Naresh Motwani (@naresham) reported

    @WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔

  • TapanPhayel
    justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported

    @WhatsApp plz help me ?

  • RashidKhatttak
    Dr Rashid Khattak (@RashidKhatttak) reported

    Hello @WhatsApp For What reason You Banned my WhatsApp Account? I need Help Support, Already Emailed you.

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    @WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.

  • M_Shobaily
    محمد الشبيلي (@M_Shobaily) reported

    Why voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least by needle @AppleSupport @WhatsApp #apple #whatsapp

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