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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oranjestad, Aruba 1
Barcelona, Catalonia 3
Poza Rica de Hidalgo, VER 1
Annecy, Auvergne-Rhône-Alpes 1
Comuna 1, CABA 2
Ananindeua, PA 1
Bogotá, Bogota D.C. 4
Mexico City, CDMX 4
Mérida, YUC 4
Thiruvananthapuram, KL 1
Azcapotzalco, CDMX 1
Gloucester, England 1
Abidjan, Abidjan 3
Colombes, Île-de-France 1
Vitória, ES 1
Jonquerettes, Provence-Alpes-Côte d'Azur 1
Raleigh, NC 1
Obernai, ACAL 1
Casablanca, Casablanca-Settat 3
Quito, Pichincha 16
Porto Alegre, RS 1
Guaíba, RS 1
León de los Aldama, GUA 1
Nogales, SON 1
Paris, Île-de-France 27
Ponte de Lima, Viana do Castelo 1
Medellín, Antioquia 3
Madrid, Madrid 4
Township of Evan, KS 5
Guayaquil, Guayas 16
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • ARPIT4150
    Arpit (@ARPIT4150) reported

    @WABetaInfo @WhatsApp latest beta android update 2.25.18.16 has bug,after updating,chat themes disappeared. Please fix and release another update.

  • itz_bashir_ne
     BASH NE  (@itz_bashir_ne) reported

    @WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me

  • NepalShops
    Shopsnepal shops Nepal (@NepalShops) reported

    @WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403

  • Chinaar90
    Malik Sarfaraz (@Chinaar90) reported

    @WhatsApp all of a sudden whatsapp not working on my number... kindh resolve the issue at the earliest

  • kdeep06
    kuldeep prajapati (@kdeep06) reported

    @WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.

  • TheRealTeza_11
    Teza (@TheRealTeza_11) reported

    @WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.

  • Marshalll_lawi
    Marshalll lawi (@Marshalll_lawi) reported

    @WhatsApp Those people who their accounts got banned let's gather here and create a group or have a meeting an x pace meeting about this issues of banned WhatsApp accounts

  • PLUSULTRAGAMIN1
    sapta007 (@PLUSULTRAGAMIN1) reported

    @Shivi_09 @WhatsApp The same issue happened to me

  • 9546999999a
    sami ali (@9546999999a) reported

    @WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999.

  • naresham
    Naresh Motwani (@naresham) reported

    @WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔

  • MbreOfGad_
    Victoria Play (@MbreOfGad_) reported

    Please who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible

  • Dzid3fo_Kl3
    Mayor Of Gbi-Ʋɛgbɛ(Amerika Town). (@Dzid3fo_Kl3) reported

    This @WhatsApp status glitch that has still not been fixed after a month is really disturbing.

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    Under my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago

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