WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Abidjan, Abidjan | 3 |
| Mexico City, CDMX | 4 |
| Le Petit-Quevilly, Normandy | 2 |
| Dar es Salaam, Dar es Salaam | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Lille, Hauts-de-France | 1 |
| Puebla, PUE | 1 |
| Auxerre, Bourgogne-Franche-Comté | 1 |
| Paris, Île-de-France | 18 |
| Arrondissement de Charleroi, Wallonia | 1 |
| Palma, Balearic Islands | 1 |
| Saint-Jory, Occitanie | 1 |
| Seyne-les-Alpes, Provence-Alpes-Côte d'Azur | 1 |
| Ablis, Île-de-France | 1 |
| Guayaquil, Guayas | 8 |
| Quito, Pichincha | 12 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Andenne, Wallonia | 1 |
| San José, San José | 1 |
| Sarreguemines, ACAL | 1 |
| Pontault-Combault, Île-de-France | 1 |
| Medellín, Antioquia | 2 |
| Jalhay, Wallonia | 1 |
| Trappes, Île-de-France | 1 |
| Les Abymes, Guadeloupe | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 2 |
| Acapulco de Juárez, GRO | 1 |
| Cuenca, Azuay | 2 |
| Ibarra, Imbabura | 1 |
| San Luis Potosí, SLP | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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RealApril (@real22april) reported@sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.
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Ravi kumar (@Ravikum17617042) reportedWhy this no 7317329200 is not working in what's app @WhatsApp @WhatsApp
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Amitabh Thakur (@ThakurAmitabhji) reportedHey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded
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prafull pitale (@prafullpitale) reported@WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Amitabh Thakur (@ThakurAmitabhji) reported@WhatsApp @wa_status Urgent: My account logged out suddenly (no SIM/device change). Is this a bug or security issue? Please investigate ASAP! #WhatsApp #Privacy #HelpNeeded [1931292146247594042]
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Tom burcher (@TomBurcher27027) reported@xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago
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Cynthia Kabel (@CKabel25713) reported@HakimeTakouke @WhatsApp Hey you got your account banned too for no reason right That happened to me also yunno And I texted support they replied but didn't fix it until @webfixxer here on X did help me and got my account back
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Ogbeni Olaguro Qudus (@Quduma2all) reported@Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do
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JHOSH ✨️ (@_SMB_Jhosh) reportedI had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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Luke Morgan (@LukeMorgan94501) reported@hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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Rajkishor Chaudhary (@Raj_ksr1) reported@WhatsApp @wa_status Hate the WhatsApp Status feature. Used to block it by denying contact access, but seems broken on iOS now. WhatsApp, before you meet Facebook’s fate, please give us an option to disable Status completely. Thanks!
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Hibbert Circumcision -Dr David (@boycircumcision) reported@WhatsApp please please please help me. I am a medical clinic and my account has been blocked for 24hrs. This is critical! It is a live situation. I did nothing to cause this. I was changing from iPhone to android and back up chats and moving from WhatsApp business. Help
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