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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Combs-la-Ville, Île-de-France 1
Paris, Île-de-France 6
Mexico City, CDMX 8
Ica, Ica 1
Loja, Loja 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Delegación Cuajimalpa de Morelos, CDMX 1
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Ciudad Jardín, MEX 5
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Santo Domingo, Nacional 2
Ahome, SIN 1
Salta, SA 1
Trujillo, La Libertad 1
Ascain, Nouvelle-Aquitaine 1
Campeche, CAM 1
Bogotá, Bogota D.C. 7
Buenos Aires, CF 1
Guayaquil, Guayas 6
São Paulo, SP 2
Lille, Hauts-de-France 1
Ciudad del Este, Alto Paraná 1
Quito, Pichincha 7
Tepatitlán de Morelos, JAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • olorikennymiles
    Olori of GA👸🏽👸🏽 (@olorikennymiles) reported

    @WhatsApp when do you intend to fix this status glitch?

  • TapanPhayel
    justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported

    @WhatsApp plz help me ?

  • naresham
    Naresh Motwani (@naresham) reported

    @WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔

  • jan_jan_ki_baat
    Kishan (@jan_jan_ki_baat) reported

    @WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • morgraxe
    stephen johnson (@morgraxe) reported

    @shakiltajak2013 @WhatsApp Honestly I suggest you try out @Borristech on X he was able to fix mine when I had the same issues few hours back.

  • _omozusi
    ZU of the goodlife🍸❤️ (@_omozusi) reported

    This WhatsApp glitch is really annoying. It’s been like this for weeks and no solution!? @WhatsApp please what is going on??

  • Oldtimes_camp
    MSM (@Oldtimes_camp) reported

    @_MAliSyed @WhatsApp Hi Muhammad, I just had same issue, was your issue resolved?

  • AgostinhoR54225
    Agfox (@AgostinhoR54225) reported

    @WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,

  • SwaskoshShuddhi
    rajesh kanoi - I am Chinmoy...arrest me Yunus (@SwaskoshShuddhi) reported

    @OversightBoard @WhatsApp @Meta oversight board Dear Meta Oversight Board... My whatsapp account number 7003092539 got flagged and withheld for no understandable reason. I contact people responsibly It's distressing to get banned or flagged for minor mistakes Help!

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    @WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.

  • Quduma2all
    Ogbeni Olaguro Qudus (@Quduma2all) reported

    @Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do

  • nitingdeshpande
    Nitin Deshpande (@nitingdeshpande) reported

    @sewrie @WhatsApp Thanks. That works well if you want to send only one contact. But if you want to attach more than one, it is still an issue.

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