WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Pichincha | 5 |
| Fontenay-aux-Roses, Île-de-France | 1 |
| Bogotá, Bogota D.C. | 5 |
| Lünen, NRW | 1 |
| Dortmund, NRW | 1 |
| Frankfurt am Main, Hesse | 1 |
| Barcelona, Catalonia | 2 |
| Hannover, Lower Saxony | 1 |
| Guadalajara, JAL | 3 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Igualada, Catalonia | 2 |
| Oviedo, Asturias | 1 |
| Ciudad Jardín, MEX | 1 |
| City of London, England | 2 |
| Cartagena, Murcia | 1 |
| Hounslow, England | 1 |
| Oak Park, IL | 1 |
| Guadalupe, NLE | 1 |
| Mexico City, CDMX | 6 |
| Asunción, Asunción | 1 |
| Church Hill, TN | 1 |
| Guayaquil, Guayas | 5 |
| Wandsworth, England | 2 |
| Lleida, Catalonia | 1 |
| Tegucigalpa, Francisco Morazán | 1 |
| Heredia, Heredia | 1 |
| Lüdenscheid, NRW | 1 |
| Havana, Havana | 4 |
| Gijón, Asturias | 1 |
| La Concordia, Pichincha | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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DR_MUSTY (@AdoAlmustapha) reportedResole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Be a helping Hand (@pintumaurya88) reported@WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐
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virus (@anandvirus) reported@WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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kuldeep prajapati (@kdeep06) reported@WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.
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Nwa_oni (@Onitsha_son) reported@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
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WALEXHIMO (@OG_XHIMO) reported@novathaOG @TomisinWhyte @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
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Emmanuel (@gemmanu1313) reported@WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp
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Nora Wood (@Norawoodson1255) reported@Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.
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RAHUL TURKIYA (@TurkiyaRahul) reported@WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser
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cream pie (@purplesystem) reported@WhatsApp Hi, my number +972 54-441-4678 was banned suddenly. I rely on WhatsApp for my healing work with clients. I’ve emailed support but haven’t heard back. Can you please help review my case? 🙏🏼 Thank you!
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Lipton Pherka (@Liptonferka) reported@Stonezzy3 @WhatsApp You can dm, so that i show you how to fix it
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Dome Chiller (@ChillerDom58200) reported@Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out
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Rajdeeprmishra (@rajdeeprmishra) reported@WhatsApp Unable to use my what'sapp account please help
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