WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuautitlán Izcalli, MEX | 2 |
| San José, San José | 2 |
| Stockholm, Stockholm | 1 |
| Oviedo, Asturias | 8 |
| Épinal, ACAL | 1 |
| Puebla, PUE | 3 |
| Brussels, Brussels Capital | 1 |
| Ciudad Jardín, MEX | 8 |
| Lomé, Maritime | 2 |
| Paris, Île-de-France | 23 |
| La Bazoge, Pays de la Loire | 1 |
| Tegucigalpa, Francisco Morazán | 2 |
| Montierchaume, Centre | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 2 |
| Saint-Dié-des-Vosges, ACAL | 2 |
| Fatima, San Pedro | 1 |
| Combs-la-Ville, Île-de-France | 2 |
| Malimbo, Centre | 1 |
| Givors, Auvergne-Rhône-Alpes | 1 |
| Guayaquil, Guayas | 11 |
| Souk Lahad, Qibilī | 1 |
| Andernos-les-Bains, Nouvelle-Aquitaine | 1 |
| Surco, Lima region | 1 |
| Reynosa, TAM | 2 |
| El Progreso, Yoro | 1 |
| Suresnes, Île-de-France | 1 |
| N'Djamena, Chari-Baguirmi | 1 |
| Sousse, Sūsah | 2 |
| Salta, SA | 1 |
| Ouagadougou, Centre | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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香港 (@esim8888) reported@Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.
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WhatsApp Rubbish (@esim8888) reported@facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.
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WAZZY (@WAZZY244) reported@WhatsApp Hi pls my WhatsApp was banned few hours ago and i didnt go against the community rules Kindly help with it
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Mayor Of Gbi-Ʋɛgbɛ(Amerika Town). (@Dzid3fo_Kl3) reportedThis @WhatsApp status glitch that has still not been fixed after a month is really disturbing.
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Successful (@Drealsuccessfu1) reported@anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Narendra (@Narendra3105198) reported@WhatsApp Dear WhatsApp Business Support Team, I am writing to request assistance regarding my WhatsApp Business account, which I am currently unable to access or use. The phone number associated with the account is: +91-9619665522. I have recently encountered issues
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Lipton Pherka (@Liptonferka) reported@Stonezzy3 @WhatsApp You can dm, so that i show you how to fix it
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MSM (@Oldtimes_camp) reported@_MAliSyed @WhatsApp Hi Muhammad, I just had same issue, was your issue resolved?
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Chris 🇵🇸 (@soulenergy777) reported@WhatsApp a few days out of nowhere, I can no longer receive any calls, video or phone, I changed no settings, no one is blocked, but friends can't call me, I uninstalled then reinstalled, still won't work, is this a system wide issue?
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香港 (@esim8888) reported@WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.
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Amitabh Thakur (@ThakurAmitabhji) reportedHey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded
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