WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
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Multimedia
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juárez, CHH | 7 |
| Guadalajara, JAL | 6 |
| Quito, Provincia de Pichincha | 5 |
| Madrid, Comunidad de Madrid | 4 |
| Cancún, ROO | 3 |
| Central, Central and Western District | 2 |
| Cardiff, Wales | 2 |
| Dresden, Saxony | 2 |
| Ciudad Apodaca, NLE | 2 |
| Morelia, MIC | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Cali, Departamento del Valle del Cauca | 2 |
| London, England | 2 |
| Lima, Provincia de Lima | 2 |
| Mexico City, CDMX | 2 |
| Berlin, Land Berlin | 2 |
| Mérida, YUC | 2 |
| Ville-d’Avray, Île-de-France | 1 |
| Northampton, England | 1 |
| Dubai, Dubai | 1 |
| Constanţa, Constanța | 1 |
| Johannesburg, Gauteng | 1 |
| Kuala Lumpur, KUL | 1 |
| Christchurch, England | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Xalapa de Enríquez, VER | 1 |
| Tarragona, Catalunya | 1 |
| Manta, Provincia de Manabí | 1 |
| Philadelphia, PA | 1 |
| Tromsø, Troms Fylke | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈Moa🇧🇷
(@ApenasMoacyr) reported
Hey @WhatsApp, what's going on with the beta app for Android? It isn't able to load older messages. I tried updating/reinstalling, but still the same problem.
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Srashti Namdeo
(@NamdeoSrashti) reported
@WhatsApp I can't see my messages more than one day.... If there is some issue with it please fix it as sooner as possible.... It's been very difficult since I can't see my old messages as they are really very important for me..... Or else suggest us solution for it.
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azis bakhtiar
(@azisbakhtiar) reported
from
Laweyan, Provinsi Jawa Tengah
@WhatsApp hi! last 4 days I get difficulties to reach the old chat , even last 6 hours ago.... can you help me ?
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Vineet Anand
(@Vineet_Anand21) reported
@WhatsApp Please help. i tried to backup 10GB of whatsapp data to google drive. but i cancelled it around 90%. and when i reinstalled the whatsapp i didn't even get that 90% data i uploaded. is there any way i can get it? if yes, then how?
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Vineet Anand
(@Vineet_Anand21) reported
@WhatsApp Please help. i tried to backup 10GB of data to google drive. but i cancelled it around 90%. and when i reinstalled the whatsapp i didn't even get that 90% data i uploaded. can i get it? if yes, then how?
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Maxwell Ivey
(@maxwellivey) reported
@WhatsApp #TheBlindBlogger @maxwellivey needs help activating the app on his tablet. your method of scanning qr code is not all that friendly to blind users in my opinion.
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Harsha.N
(@PioneerHarsha) reported
@WhatsApp I am unable to access chats older than 26th July it's just continuously keep showing as loading and loading and never loads Please help on this
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Andrew Searles
(@andrewsearles) reported
@WhatsApp for some reason, my WhatsApp is no longer automatically backing up at 2am, but wants to backup the second I'm up in the morning and left the wi-fi. Is something preventing it from backing up, and if so, how can I fix this?
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Derk Jan Eshuis
(@DerkJan) reported
More people having problems with #whatsapp since updating to iOS 14.7.1? @WhatsApp @Apple
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Drnadeem ANSARI
(@Drnadee77802255) reported
@jaggyjadhav @WhatsApp @WhatsApp please fix this issue
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Pencaripikiranide
(@Pencaripikiran1) reported
@WhatsApp hello, please help why I can't get the verification code via message and call when I want to enter my whatsapp? even though the number entered is correct and there are no problems with my phone number. I really beg you to help me deal with this problem ASAP.
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PHILIP🇱🇷
(@Gen6730) reported
@Nobody7076 @WhatsApp I had a similar hacked problem with my account until thomas_jack02 on Instagram helped me recovered my account
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Yung Hurt
(@YungHurt420) reported
@EniadeYomi @WhatsApp I had the same issue ..I never taught of getting my account back …massive appreciation to @enriam_wichit on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or #lord_teq on Instagram
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diego caradecaballo
(@DCaradecaballo) reported
@wcathcart @WhatsApp Yes, of course, I remember it took more than 5 weeks to shoot down that type of pages after reporting to your sister company facebook
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Mordechai
(@Mujahid90) reported
@WhatsApp Dear team, chats older than 4th of Aug doesn't load. Kindly help.
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