WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 5 |
| Guadalajara, JAL | 5 |
| Madrid, Comunidad de Madrid | 3 |
| Paris, Île-de-France | 2 |
| Lima, Provincia de Lima | 2 |
| Mexico City, CDMX | 2 |
| Berlin, Land Berlin | 2 |
| Georgetown, Demerara-Mahaica Region | 2 |
| Mérida, YUC | 2 |
| London, England | 2 |
| Coyoacán, CDMX | 1 |
| Barcelona, Catalunya | 1 |
| Torgau, Saxony | 1 |
| San Pedro Garza García, NLE | 1 |
| Ambato, Provincia del Tungurahua | 1 |
| Ciudad Apodaca, NLE | 1 |
| Leeds, England | 1 |
| Rosario, SF | 1 |
| Montpellier, Occitanie | 1 |
| La Troncal, Provincia del Cañar | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Barlestone, England | 1 |
| South Shields, England | 1 |
| Edenvale, Gauteng | 1 |
| Santiago de Compostela, Galicia | 1 |
| Stoke-on-Trent, England | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Göttingen, Lower Saxony | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Hacienda Ubillús, Provincia de Pichincha | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Dhoni Zustiyantoro
(@dhonizus) reported
WhatsApp beta version on Mac browser and app runs slow. Apps have to download messages before they can be used, and that can take a long time. Please fix @WhatsApp. Thanks.
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Vatsal #BleedBlue 🇮🇳
(@vatsalpokarr) reported
@thepratikuday @WhatsApp Nope...need help from someone
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Trad-Slation (Traducteur indépendant Fr En Es Pt)
(@SlationTrad) reported
@WhatsApp Where could we find some help to get back a whatsapp account since a phone has been stolen? thanks
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Rachael Chew
(@real_chew) reported
@WhatsApp my account just got banned! Pls help! Need to reply my messages urgently! 😭😭
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Aaliyah
(@Aaliyah83941214) reported
@roojuta @WhatsApp I made multiple reports to the support team about my banned account and nothing came out of it till i got to know about cyberking_consultant0 on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you
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Leona 🤓☀️🌻❤️
(@leona_exowanjai) reported
HEY ! @WhatsApp can you read comment at apps store about your problem ??!! Cause right now android user have problem after we updated our phone , we cannot download pic video or send voice & this give hard time to some user so please kindly check the comments from your users
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Dharmendra Mishra
(@Dharmen84051453) reported
@WhatsApp Kindly check what is the problem my Whatapp business is not working of this no. 9424547697
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دیمیتری مورفی
(@john_wik4) reported
@WhatsApp send someone an image on whatsapp. After the image is attached i am unable to crop that image neither edit it. The crop and the coloring pencil goes below the notch and cant be pressed.Restarted my phone as well but issue is not getting resolved My device is Iphone X. I
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Haron Oga
(@HaronOga) reported
@john_wik4 @WhatsApp @WhatsApp not working at all on iPhone X after the update!!! Pls do something it is annoying
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Aristos
(@AristarqueTABA1) reported
@WhatsApp a friend has a problem with her whatsap account. They banned her number from using whatsap. +250787962884. Why would this happen? Would u help her?
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Nandurup
(@nandurup_) reported
Hello @WhatsApp we have an issue with our account. It automatically logged out when we tried to log in on WA Web. We ran it on Safari for iPad Pro. Can you fix it?
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Het Kotadia
(@hetkumark) reported
@WhatsApp what kind of updates you give? Your app shows online for 1-2 minutes even after closing whatsapp. Due to this their are trust issues on me and I too have now. 😒😑
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Risma
(@RismaIP) reported
@WhatsApp hello please tell why my WA get banned? Please help me how to recover my WA
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Юлия
(@jayJuliaa) reported
@WhatsApp unable to open whatsappweb after update. please help. tq
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Pierre
(@pkerchner) reported
@WhatsApp win64 client makes some trouble. Always says webcam is already used by another application 😑