WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Monterrey, NLE | 1 |
| Dallas, TX | 2 |
| Township of Evan, KS | 6 |
| Cancún, ROO | 1 |
| Latacunga, Cotopaxi | 2 |
| Paris, Île-de-France | 28 |
| Ciudad Apodaca, NLE | 2 |
| Oranjestad, Aruba | 1 |
| Barcelona, Catalonia | 3 |
| Poza Rica de Hidalgo, VER | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Comuna 1, CABA | 2 |
| Ananindeua, PA | 1 |
| Bogotá, Bogota D.C. | 4 |
| Mexico City, CDMX | 4 |
| Mérida, YUC | 4 |
| Thiruvananthapuram, KL | 1 |
| Azcapotzalco, CDMX | 1 |
| Gloucester, England | 1 |
| Abidjan, Abidjan | 3 |
| Colombes, Île-de-France | 1 |
| Vitória, ES | 1 |
| Jonquerettes, Provence-Alpes-Côte d'Azur | 1 |
| Raleigh, NC | 1 |
| Obernai, ACAL | 1 |
| Casablanca, Casablanca-Settat | 3 |
| Quito, Pichincha | 16 |
| Porto Alegre, RS | 1 |
| Guaíba, RS | 1 |
| León de los Aldama, GUA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Emmanuel (@gemmanu1313) reported@WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp
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Stephane (@StephaneRBG) reportedHey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!
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Paneado (@Kelvinchuks367) reported@WhatsApp WhatsApp is just terrible this days, logging out my account without doing anything wrong is a joy to you guys what a new level of shame 😭
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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Mohamed mohey (@mohamedmohey89) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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Mighty pixels (@PixelsMighty) reported@WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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DR_MUSTY (@AdoAlmustapha) reportedResole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Ogbeni Olaguro Qudus (@Quduma2all) reported@Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do
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Olori of GA👸🏽👸🏽 (@olorikennymiles) reported@WhatsApp when do you intend to fix this status glitch?
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Mayor Of Gbi-Ʋɛgbɛ(Amerika Town). (@Dzid3fo_Kl3) reportedThis @WhatsApp status glitch that has still not been fixed after a month is really disturbing.
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J Merm (@merm29) reported@WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!
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Khaid Fahd (@KhaidFahd31699) reported@ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back
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