WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 19 |
| Paris, Île-de-France | 23 |
| Oviedo, Asturias | 7 |
| Cuauhtémoc, CDMX | 3 |
| Quito, Pichincha | 11 |
| Orizaba, VER | 2 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 4 |
| Zapopan, JAL | 2 |
| Lomas de Zamora, BA | 1 |
| Monterrey, NLE | 1 |
| Dallas, TX | 2 |
| Township of Evan, KS | 6 |
| Latacunga, Cotopaxi | 2 |
| Ciudad Apodaca, NLE | 2 |
| Oranjestad, Aruba | 1 |
| Barcelona, Catalonia | 3 |
| Poza Rica de Hidalgo, VER | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Comuna 1, CABA | 2 |
| Ananindeua, PA | 1 |
| Bogotá, Bogota D.C. | 4 |
| Mexico City, CDMX | 4 |
| Mérida, YUC | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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𝗘𝗺𝗲𝗸𝗮 (@its_nnaemeka) reported@Meta and @WhatsApp, what is there no meta AI, and the music feature for WhatsApp business? The music feature is quite alright there but it's inefficient as that of the regular WhatsApp app. Please fix up. We too deserve to use those features.
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ED❕〽️U (@edimu256) reported@WhatsApp But whatsapp update has been crashing kindly support fix it.
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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Mason paul (@oscar_paul41836) reported@urCloudbread @WhatsApp My WhatsApp was suddenly blocked without warning it’s tied to my business line. Support was no help. Thankfully, @Drezfixx here on Twitter stepped in and got it fully restored. Lifesaver!
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Thommas (@jlevi53) reported@Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks
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Tired Mummyyy (@Tiredmummyy) reported@WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan
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rajesh kanoi - I am Chinmoy...arrest me Yunus (@SwaskoshShuddhi) reported@OversightBoard @WhatsApp @Meta oversight board Dear Meta Oversight Board... My whatsapp account number 7003092539 got flagged and withheld for no understandable reason. I contact people responsibly It's distressing to get banned or flagged for minor mistakes Help!
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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Praveen Ojha (@ojhapraveens) reportedIf any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta
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🔥raz rahul🔥 (@_raz_rahul) reported🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity
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Mighty pixels (@PixelsMighty) reported@WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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الشريان (@AS7SHR) reported@WhatsApp I need to solve a problem in WhatsApp
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