WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Imphal, MN | 1 |
| Guadalajara, JAL | 6 |
| Washington, D.C., DC | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Zapopan, JAL | 1 |
| Bogotá, Bogota D.C. | 8 |
| Quito, Pichincha | 8 |
| Celaya, GUA | 1 |
| Guatemala City, Guatemala | 1 |
| Guadalupe, NLE | 2 |
| London, England | 1 |
| Cuautla, MOR | 1 |
| Iztacalco, CDMX | 3 |
| Estación Poanas, DUR | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Ciudad Jardín, MEX | 6 |
| Paris, Île-de-France | 6 |
| Combs-la-Ville, Île-de-France | 1 |
| Mexico City, CDMX | 7 |
| Ica, Ica | 1 |
| Loja, Loja | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Heroica Matamoros, TAM | 1 |
| Cuenca, Azuay | 1 |
| Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine | 1 |
| Charpey, Auvergne-Rhône-Alpes | 1 |
| Girardot City, Cundinamarca | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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RealApril (@real22april) reported@sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp
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Marshalll lawi (@Marshalll_lawi) reported@WhatsApp Why should a ban last for 2 months surly....solve this issues of banned 🚫 accounts and they should last for only 1 week ...not 2 months surly change your systems
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VIKRANT (@VasudevSeth) reported@WhatsApp Help Help Help Please don't torture a senior retired person from India
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Malik Sarfaraz (@Chinaar90) reported@WhatsApp all of a sudden whatsapp not working on my number... kindh resolve the issue at the earliest
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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Dome Chiller (@ChillerDom58200) reported@Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out
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I am a Tweep 🇨🇦 (@IamCalcox) reported@Dr_GodfreyTerry @WhatsApp Oh I gerrit! I hope they fix it
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Anwer Nosh (@ANosh33456) reported@WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
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DR_MUSTY (@AdoAlmustapha) reportedResole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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Muktar (@BigBoss_0_1) reported@WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan
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Camila Jones (@CamilaJone1747) reported@kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.
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Donald Paul (@PaulDonald380) reported@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.