WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lomas de Zamora, BA | 1 |
| Monterrey, NLE | 1 |
| Dallas, TX | 2 |
| Township of Evan, KS | 6 |
| Cancún, ROO | 1 |
| Latacunga, Cotopaxi | 2 |
| Paris, Île-de-France | 28 |
| Ciudad Apodaca, NLE | 2 |
| Oranjestad, Aruba | 1 |
| Barcelona, Catalonia | 3 |
| Poza Rica de Hidalgo, VER | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Comuna 1, CABA | 2 |
| Ananindeua, PA | 1 |
| Bogotá, Bogota D.C. | 4 |
| Mexico City, CDMX | 4 |
| Mérida, YUC | 4 |
| Thiruvananthapuram, KL | 1 |
| Azcapotzalco, CDMX | 1 |
| Gloucester, England | 1 |
| Abidjan, Abidjan | 3 |
| Colombes, Île-de-France | 1 |
| Vitória, ES | 1 |
| Jonquerettes, Provence-Alpes-Côte d'Azur | 1 |
| Raleigh, NC | 1 |
| Obernai, ACAL | 1 |
| Casablanca, Casablanca-Settat | 3 |
| Quito, Pichincha | 16 |
| Porto Alegre, RS | 1 |
| Guaíba, RS | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Proud Indian (@DurFitteyMuh) reported@WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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Lavinia Russo (@M_Y_L_01) reported@myson44503 @WhatsApp @Irina_Tech1 can address your issue.
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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Nora Wood (@Norawoodson1255) reported@Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.
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Tejas Kulkarni (@Tejas1616) reported@WhatsApp how to fix dear teams this account can no longer use whats app problem solve
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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Chris 🇵🇸 (@soulenergy777) reported@WhatsApp a few days out of nowhere, I can no longer receive any calls, video or phone, I changed no settings, no one is blocked, but friends can't call me, I uninstalled then reinstalled, still won't work, is this a system wide issue?
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Olori of GA👸🏽👸🏽 (@olorikennymiles) reported@WhatsApp when do you intend to fix this status glitch?
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Amitabh Thakur (@ThakurAmitabhji) reportedHey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded
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Successful (@Drealsuccessfu1) reported@anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174
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Jesse (@shasky16) reported@WhatsApp @wa_status @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status. It’s very annoying!!!!
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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