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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 7
Paris, Île-de-France 7
Imphal, MN 1
Guadalajara, JAL 6
Washington, D.C., DC 1
Cuautitlán Izcalli, MEX 1
Zapopan, JAL 1
Bogotá, Bogota D.C. 7
Quito, Pichincha 8
Celaya, GUA 1
Guatemala City, Guatemala 1
Guadalupe, NLE 2
London, England 1
Cuautla, MOR 1
Iztacalco, CDMX 3
Estación Poanas, DUR 1
Ciudad Nezahualcoyotl, MEX 1
Gustavo Adolfo Madero, CDMX 1
Ciudad Jardín, MEX 6
Combs-la-Ville, Île-de-France 1
Mexico City, CDMX 7
Ica, Ica 1
Loja, Loja 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Delegación Cuajimalpa de Morelos, CDMX 1
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Girardot City, Cundinamarca 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • absingh1429
    Abhisheksingh❤ (@absingh1429) reported

    My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code +919569435879 number] I request a review and reactivation. This account is important for my communication. 🙏

  • CamilaJone1747
    Camila Jones (@CamilaJone1747) reported

    @kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.

  • King_RichieFx
    King ☥ Richie (@King_RichieFx) reported

    @WhatsApp @WhatsApp yesterday I also made an ads yesterday same thing happened it's usually takes 24hr to review it now mine is different 50hrs now no way to reach you guys am about to loose my money again pls help this is totally unacceptable it's fraud 😪😪😪😪😪😪

  • prafullpitale
    prafull pitale (@prafullpitale) reported

    @WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.

  • WAZZY244
    WAZZY (@WAZZY244) reported

    @WhatsApp Hi pls my WhatsApp was banned few hours ago and i didnt go against the community rules Kindly help with it

  • PaulHowell63570
    Paul Howell (@PaulHowell63570) reported

    @bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue

  • ChillerDom58200
    Dome Chiller (@ChillerDom58200) reported

    @Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

  • morgraxe
    stephen johnson (@morgraxe) reported

    @shakiltajak2013 @WhatsApp Honestly I suggest you try out @Borristech on X he was able to fix mine when I had the same issues few hours back.

  • KhaidFahd31699
    Khaid Fahd (@KhaidFahd31699) reported

    @ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back

  • NGGFXOFFICIAL
    NIKUL GFX (@NGGFXOFFICIAL) reported

    @WhatsApp Hello, I’m Deep. My WhatsApp Business account has been banned. The reason mentioned is using broadcast for business marketing. I rely on WhatsApp for my business and didn’t intend to violate any rules. Please help me resolve this issue. 🙏

  • kdeep06
    kuldeep prajapati (@kdeep06) reported

    @WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @finkd @WhatsApp WhatsApp looks alive on your phone, But once you try to register — it's a corpse. No code. No help. No pulse. Just silence and a giant company pretending it doesn’t hear you.

  • GiSR_Platform
    GiSR (@GiSR_Platform) reported

    @WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response

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