WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 8 |
| Monterrey, NLE | 2 |
| Dakar, Dakar | 1 |
| Zapopan, JAL | 3 |
| Township of Evan, KS | 1 |
| Babahoyo, Los Ríos | 2 |
| Quito, Pichincha | 8 |
| Balneário Camboriú, SC | 1 |
| Chalco, MEX | 1 |
| Ciudad Jardín, MEX | 7 |
| Saint-Dizier, ACAL | 1 |
| Lima, Lima | 4 |
| Pereira, Risaralda | 1 |
| Cantón Quito, Pichincha | 1 |
| Atuntaqui, Imbabura | 1 |
| Guadalajara, JAL | 8 |
| Mexico City, CDMX | 6 |
| Mérida, YUC | 2 |
| Cali, Valle del Cauca | 2 |
| Ecatepec de Morelos, MEX | 1 |
| Santo Tomás Chiconautla, MEX | 1 |
| Puerto Vallarta, JAL | 1 |
| Chihuahua, CHH | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Río Gallegos, SC | 1 |
| Glasgow, Scotland | 1 |
| Delhi, NCT | 1 |
| Guayaquil, Guayas | 4 |
| Imphal, MN | 1 |
| Washington, D.C., DC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code +919569435879 number] I request a review and reactivation. This account is important for my communication. 🙏
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ᴹᴵˢˢ𝒫𝐻𝒜𝒯A⃒s⃒s⃒ (@Varnersah__) reported@WhatsApp I can’t login to my account do something!!!!!!
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Vairav (@UnluckyTrader11) reported@fleshsimulator Yeah, crazy times What's funny is all data about me to target me for ads are saved in terminator movie level security vault But @WhatsApp application deleted my entire whatsapp folder due to glitch and I have no way of recovering it and my 10 years of memories are swiped clean
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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香港 (@esim8888) reported@Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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JHOSH ✨️ (@_SMB_Jhosh) reportedI had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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Micheal moore🇺🇸📱 (@moore_mich67290) reported@rayflects @WhatsApp 8 years with this number. Suddenly banned. No spam. No bulk messages. No help from support but @Drezfixx on X recovered it fast.
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Mason paul (@oscar_paul41836) reported@urCloudbread @WhatsApp My WhatsApp was suddenly blocked without warning it’s tied to my business line. Support was no help. Thankfully, @Drezfixx here on Twitter stepped in and got it fully restored. Lifesaver!
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?
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GiSR (@GiSR_Platform) reported@WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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