WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Mexico City, CDMX | 8 |
| Ica, Ica | 1 |
| Loja, Loja | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Heroica Matamoros, TAM | 1 |
| Cuenca, Azuay | 1 |
| Ciudad Jardín, MEX | 5 |
| Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine | 1 |
| Charpey, Auvergne-Rhône-Alpes | 1 |
| Girardot City, Cundinamarca | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Oaxaca, OAX | 1 |
| Santo Domingo, Nacional | 2 |
| Ahome, SIN | 1 |
| Salta, SA | 1 |
| Trujillo, La Libertad | 1 |
| Ascain, Nouvelle-Aquitaine | 1 |
| Campeche, CAM | 1 |
| Bogotá, Bogota D.C. | 7 |
| Buenos Aires, CF | 1 |
| Guayaquil, Guayas | 6 |
| São Paulo, SP | 2 |
| Lille, Hauts-de-France | 1 |
| Ciudad del Este, Alto Paraná | 1 |
| Quito, Pichincha | 7 |
| Tepatitlán de Morelos, JAL | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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li la (@linaalcookie) reported@WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???
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Tom burcher (@TomBurcher27027) reported@xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago
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Lisa Stanger Stan Account 🍉🍉 (@TheDylanHeta) reportedNot @WhatsApp blocking me 5 hours out from the game bc I was making too many group chats DIVA DOWN!!!! WHATSAPP WTF
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RealApril (@real22april) reported@sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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香港 (@esim8888) reported@Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.
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Nwa_oni (@Onitsha_son) reported@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
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🔥raz rahul🔥 (@_raz_rahul) reported🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity
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Nitin Deshpande (@nitingdeshpande) reported@sewrie @WhatsApp Thanks. That works well if you want to send only one contact. But if you want to attach more than one, it is still an issue.
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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Donald Paul (@PaulDonald380) reported@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.
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¶iyas Fouzdar (@Fouzdar_piyas) reported@WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.
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Jesse (@shasky16) reported@WhatsApp @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status
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Successful (@Drealsuccessfu1) reported@WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?
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