WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rouans, Pays de la Loire | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Manta, Manabí | 2 |
| Isola Maggiore, Umbria | 1 |
| Soacha, Cundinamarca | 1 |
| Arnage, Pays de la Loire | 1 |
| San Luis Potosí, SLP | 5 |
| Liège, Wallonia | 1 |
| Comuna 1, CABA | 1 |
| Ontario, CA | 1 |
| Ouagadougou, Centre | 2 |
| Township of Evan, KS | 5 |
| Guadalupe, NLE | 1 |
| Biars-sur-Cère, Occitanie | 1 |
| Paris, Île-de-France | 25 |
| Zaragoza, Aragon | 1 |
| Chartres, Centre | 1 |
| Montpellier, Occitanie | 1 |
| Port-au-Prince, Ouest | 2 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Mexico City, CDMX | 3 |
| Montréal, QC | 1 |
| Saint-Astier, Nouvelle-Aquitaine | 1 |
| Tláhuac, CDMX | 3 |
| Tulsa, OK | 1 |
| Maracay, Aragua | 1 |
| Algiers, Algiers | 3 |
| Dijon, Bourgogne-Franche-Comté | 1 |
| Oviedo, Asturias | 9 |
| Ciudad Jardín, MEX | 6 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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kuldeep prajapati (@kdeep06) reported@WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.
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WhatsApp Rubbish (@esim8888) reported@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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rajesh kanoi - I am Chinmoy...arrest me Yunus (@SwaskoshShuddhi) reported@OversightBoard @WhatsApp @Meta oversight board Dear Meta Oversight Board... My whatsapp account number 7003092539 got flagged and withheld for no understandable reason. I contact people responsibly It's distressing to get banned or flagged for minor mistakes Help!
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stephen johnson (@morgraxe) reported@shakiltajak2013 @WhatsApp Honestly I suggest you try out @Borristech on X he was able to fix mine when I had the same issues few hours back.
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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Francesca Moore 💉💉💉 (@francescalmoore) reportedAnyone else having issues with @WhatsApp today?
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J Merm (@merm29) reported@WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!
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Sanaullah Gh (@ishaqsanaullah9) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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Emmanuel (@gemmanu1313) reported@WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp
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Dome Chiller (@ChillerDom58200) reported@Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp
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Sparky (@tbc0) reported@waynerad Ah sycophancy! I've started prompting bots to dial theirs down to zero. Just did it to the @perplexity_ai bot in @WhatsApp. It got the message no problem haha. But, hwy, that ChatGPT lying thing. Wow. I don't know Black Mirror. No matter. Truth is stranger than fiction!