WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 6
Puebla, PUE 4
San Nicolás de los Garza, NLE 3
Karagandy, Qaraghandy Oblysy 3
Singapore, Central Singapore Community Development Council 2
Culiacán, SIN 2
Zapopan, JAL 2
Paris, Île-de-France 2
Madrid, Comunidad de Madrid 2
Medellín, Departamento de Antioquia 2
Monterrey, NLE 2
Gustavo Adolfo Madero, CDMX 2
Torreón, COA 2
Chicago, IL 2
Hamm, NRW 2
Southampton, England 2
Valencia, Comunitat Valenciana 2
Tijuana, BCN 2
El Pueblito, QUE 2
Oviedo, Principality of Asturias 2
Juárez, CHH 2
Tel Aviv, Tel Aviv District 2
Steinsel, Luxembourg 1
Teoloyucan, MEX 1
Atitalaquia, HID 1
Northbrook, IL 1
Nürnberg, Bavaria 1
Albufeira, Distrito de Faro 1
Munich, Bavaria 1
Naucalpan de Juárez, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • _sajalmittal Sajal Mittal (@_sajalmittal) reported

    @WhatsApp why your customer support system is so worst? why cant’ your employees understand customers problem?

  • Deku36661203 Del (@Deku36661203) reported

    @WhatsApp Hey i mailed you guys to delete my acc because it got hacked and i dont have my number with me anymore. Been waiting for reply since ages. Provide a bter customer service pls

  • hergorgeousmess Ɍϵd (@hergorgeousmess) reported

    @WhatsApp please help re issue..please dm

  • BlueNabwire nabwire (@BlueNabwire) reported

    @WhatsApp hi my account has been hacked, what do I do? Please help

  • ShivAroor Shiv Aroor (@ShivAroor) reported

    Sudden problem today. My @WhatsApp desktop only works if the app is open on my phone. As soon as phone sleeps, WA desktop says 'Phone not connected'. Never faced this before. Anyone have a fix? (iPhone.)

  • BLR_Raja Raj Reddy (@BLR_Raja) reported

    @ShivAroor @WhatsApp Just checked. No issues with Apple iPhone.

  • michapaul17 technoid **** (@michapaul17) reported

    @mosesmukisa @WhatsApp Hello Just saw your complain about your account been hacked, do you remember the email or username linked to the account? I can help... kindly send a direct message

  • Afif_Farooqui Afif Farooqui (@Afif_Farooqui) reported

    Team @WhatsApp #WhatsAppDown My Whatsapp Business is lagging a lot .. It hangs on splash screen and after few seconds it throughs me out of the application kindly solve this problem as soon as possible. The device I'm using is Realmi 7i Other apps are working perfectly fine.

  • hergorgeousmess Ɍϵd (@hergorgeousmess) reported

    @WhatsApp @whatsapp i have an issue with my account that cant be solved using the tools through app, please dm x

  • OliverLucas83 OliverLucas (@OliverLucas83) reported

    @RaiqalMd @WhatsApp When my account got hacked, I contacted the support service but they wouldn't reply me...not until I got referred to @hack_solution911 on Instagram and they helped me.

  • mody510333 Mohamed (@mody510333) reported

    @WhatsApp My account is hacked and the hacker is stealing money from my contacts can you please help me stop the account, I’m contacting you from 4 hours and no replies through the email

  • unknownLMob Lmob (@unknownLMob) reported

    @WhatsApp hei i got a weird bug, when i receive/making call/vcall it just blank screen. after that whatsapp begin not responding. ive installed lattest version. its only fix it when i reboot my phone.

  • 71_joanna Joanna Koumouris (@71_joanna) reported

    @WhatsApp hi you need to help me I have left several messages as I was hacked Saturday morning and you banned my number .Now I am a cancer patient and I need my communication with docs etc .. this is ridiculous you are not replying to any of my messages and you need to rectify

  • x7ussamx1 حسام آل جحـلان (@x7ussamx1) reported

    @WhatsApp I would like to get call ASAP because my account hacking and I cannot verify my account and get the code to login

  • mahpatel Mahesh Patel (@mahpatel) reported

    @ShivAroor @WhatsApp restart iPhone. I had the same issue,

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