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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Ciudad Jardín, MEX 5
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 4
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Santo Domingo, Nacional 2
Ahome, SIN 1
Salta, SA 1
Trujillo, La Libertad 1
Ascain, Nouvelle-Aquitaine 1
Campeche, CAM 1
Bogotá, Bogota D.C. 8
Buenos Aires, CF 1
Guayaquil, Guayas 6
São Paulo, SP 2
Lille, Hauts-de-France 1
Ciudad del Este, Alto Paraná 1
Quito, Pichincha 7
Tepatitlán de Morelos, JAL 1
Kongossou-Koidiokro, Vallée du Bandama 1
Medellín, Antioquia 4
Luján, BA 1
Municipio Falcón, Falcón 1
Dallas, TX 1
Santiago, Santiago Metropolitan 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • Tejas1616
    Tejas Kulkarni (@Tejas1616) reported

    @WhatsApp how to fix dear teams this account can no longer use whats app problem solve

  • OG_XHIMO
    WALEXHIMO (@OG_XHIMO) reported

    @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?

  • Chinaar90
    Malik Sarfaraz (@Chinaar90) reported

    @WhatsApp all of a sudden whatsapp not working on my number... kindh resolve the issue at the earliest

  • Dzid3fo_Kl3
    Mayor Of Gbi-Ʋɛgbɛ(Amerika Town). (@Dzid3fo_Kl3) reported

    This @WhatsApp status glitch that has still not been fixed after a month is really disturbing.

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.

  • naresham
    Naresh Motwani (@naresham) reported

    @WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔

  • NeetuSharma168
    neetu sharma (@NeetuSharma168) reported

    @WhatsApp im unable to restore my backup please help

  • modibbofulani
    fulanix (@modibbofulani) reported

    @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    @WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.

  • RashidKhatttak
    Dr Rashid Khattak (@RashidKhatttak) reported

    Hello @WhatsApp For What reason You Banned my WhatsApp Account? I need Help Support, Already Emailed you.

  • saranmaniya
    Suriyamani TVK (@saranmaniya) reported

    @WhatsApp Hi Team without valid reason my whatsapp got blocked even not sent any message Kindly assist to clear the issue

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.

  • _SMB_Jhosh
    JHOSH ✨️ (@_SMB_Jhosh) reported

    I had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign

  • rajdeeprmishra
    Rajdeeprmishra (@rajdeeprmishra) reported

    @WhatsApp Unable to use my what'sapp account please help

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