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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 11
Brazzaville, Brazzaville 1
Morlaix, Brittany 1
Chihuahua, CHH 2
Reynosa, TAM 1
Benito Juarez, CDMX 1
Guatemala City, Guatemala 2
Paris, Île-de-France 12
Hamburg, HH 1
Manta, Manabí 1
Pessac, Nouvelle-Aquitaine 2
Al Marsá, Tūnis 1
Cuauhtémoc, CDMX 2
Rio Verde, Tungurahua 1
Tunis, Tūnis 4
Johannesburg, Gauteng 1
Algiers, Algiers 1
Pachuca de Soto, HID 1
Göteborg, Västra Götaland 1
Zapopan, JAL 4
Oviedo, Asturias 6
Tegucigalpa, Francisco Morazán 1
Miguel Hidalgo, CDMX 1
North Bend, WA 1
Ariana, Ariana 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Ciudad Jardín, MEX 8
Guayaquil, Guayas 4
Plouzané, Brittany 1
Calpulalpan, TLA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • mathslover9
    mathslover (@mathslover9) reported

    @WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number

  • Tejas1616
    Tejas Kulkarni (@Tejas1616) reported

    @WhatsApp how to fix dear teams this account can no longer use whats app problem solve

  • WAZZY244
    WAZZY (@WAZZY244) reported

    @WhatsApp Hi pls my WhatsApp was banned few hours ago and i didnt go against the community rules Kindly help with it

  • oscar_paul41836
    Mason paul (@oscar_paul41836) reported

    @urCloudbread @WhatsApp My WhatsApp was suddenly blocked without warning it’s tied to my business line. Support was no help. Thankfully, @Drezfixx here on Twitter stepped in and got it fully restored. Lifesaver!

  • real22april
    RealApril (@real22april) reported

    @sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.

  • M_Y_L_01
    Lavinia Russo (@M_Y_L_01) reported

    @myson44503 @WhatsApp @Irina_Tech1 can address your issue.

  • ElizabethTom127
    @Elizabeth (@ElizabethTom127) reported

    @mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    I’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915

  • ojhapraveens
    Praveen Ojha (@ojhapraveens) reported

    If any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta

  • OG_XHIMO
    WALEXHIMO (@OG_XHIMO) reported

    @novathaOG @TomisinWhyte @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?

  • ElvisNnawuihe
    Dove Cameron (@ElvisNnawuihe) reported

    @WhatsApp pls unlock my account whats the problem. +2347070266792

  • Varnersah__
    ᴹᴵˢˢ𝒫𝐻𝒜𝒯A⃒s⃒s⃒ (@Varnersah__) reported

    @WhatsApp I can’t login to my account do something!!!!!!

  • King_RichieFx
    King ☥ Richie (@King_RichieFx) reported

    @WhatsApp @WhatsApp yesterday I also made an ads yesterday same thing happened it's usually takes 24hr to review it now mine is different 50hrs now no way to reach you guys am about to loose my money again pls help this is totally unacceptable it's fraud 😪😪😪😪😪😪

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

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