WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Pichincha | 7 |
| Tepatitlán de Morelos, JAL | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Medellín, Antioquia | 4 |
| Luján, BA | 1 |
| Guayaquil, Guayas | 6 |
| Paris, Île-de-France | 3 |
| Municipio Falcón, Falcón | 1 |
| Dallas, TX | 1 |
| Santiago, Santiago Metropolitan | 1 |
| New York City, NY | 1 |
| Ayacucho, Ayacucho | 1 |
| Lima, Lima | 3 |
| Mexico City, CDMX | 7 |
| Juárez, CHH | 2 |
| Veracruz, VER | 1 |
| Santo Domingo, Nacional | 1 |
| Basel, BS | 1 |
| Burgdorf, BE | 1 |
| Bogotá, Bogota D.C. | 6 |
| Guadalajara, JAL | 5 |
| Oviedo, Asturias | 2 |
| Cali, Valle del Cauca | 1 |
| Třebíč, Vysočina | 1 |
| Marigot, Saint Martin | 1 |
| Newbury, England | 1 |
| Ciudad Jardín, MEX | 2 |
| Asheville, NC | 1 |
| Madrid, Madrid | 2 |
| Dortmund, NRW | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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WhatsApp Rubbish (@esim8888) reported@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
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Jesse (@shasky16) reported@WhatsApp @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status
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ENGR S O (@KSOLO4SURE) reported@WhatsApp Hello there, my main Whatsapp line was blocked. How can you be of help to unlock me. As I have that Whatsapp as to converse with my business associate
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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Donald Paul (@PaulDonald380) reported@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.
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Nwa_oni (@Onitsha_son) reported@China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible
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Olori of GA👸🏽👸🏽 (@olorikennymiles) reported@WhatsApp when do you intend to fix this status glitch?
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Micheal moore🇺🇸📱 (@moore_mich67290) reported@rayflects @WhatsApp 8 years with this number. Suddenly banned. No spam. No bulk messages. No help from support but @Drezfixx on X recovered it fast.
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Camila Jones (@CamilaJone1747) reported@hamraz071 @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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Thommas (@jlevi53) reported@Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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Marshalll lawi (@Marshalll_lawi) reported@WhatsApp Those people who their accounts got banned let's gather here and create a group or have a meeting an x pace meeting about this issues of banned WhatsApp accounts
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Dome Chiller (@ChillerDom58200) reported@Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out