WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Juárez, CHH 7
Guadalajara, JAL 6
Quito, Provincia de Pichincha 5
Madrid, Comunidad de Madrid 4
Cancún, ROO 3
Central, Central and Western District 2
Cardiff, Wales 2
Dresden, Saxony 2
Ciudad Apodaca, NLE 2
Morelia, MIC 2
Marseille, Provence-Alpes-Côte d'Azur 2
Cali, Departamento del Valle del Cauca 2
London, England 2
Lima, Provincia de Lima 2
Mexico City, CDMX 2
Berlin, Land Berlin 2
Mérida, YUC 2
Ville-d’Avray, Île-de-France 1
Northampton, England 1
Dubai, Dubai 1
Constanţa, Constanța 1
Johannesburg, Gauteng 1
Kuala Lumpur, KUL 1
Christchurch, England 1
Bordeaux, Nouvelle-Aquitaine 1
Xalapa de Enríquez, VER 1
Tarragona, Catalunya 1
Manta, Provincia de Manabí 1
Philadelphia, PA 1
Tromsø, Troms Fylke 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • ApenasMoacyr 🏳️‍🌈Moa🇧🇷 (@ApenasMoacyr) reported

    Hey @WhatsApp, what's going on with the beta app for Android? It isn't able to load older messages. I tried updating/reinstalling, but still the same problem.

  • NamdeoSrashti Srashti Namdeo (@NamdeoSrashti) reported

    @WhatsApp I can't see my messages more than one day.... If there is some issue with it please fix it as sooner as possible.... It's been very difficult since I can't see my old messages as they are really very important for me..... Or else suggest us solution for it.

  • azisbakhtiar azis bakhtiar (@azisbakhtiar) reported from Laweyan, Provinsi Jawa Tengah

    @WhatsApp hi! last 4 days I get difficulties to reach the old chat , even last 6 hours ago.... can you help me ?

  • Vineet_Anand21 Vineet Anand (@Vineet_Anand21) reported

    @WhatsApp Please help. i tried to backup 10GB of whatsapp data to google drive. but i cancelled it around 90%. and when i reinstalled the whatsapp i didn't even get that 90% data i uploaded. is there any way i can get it? if yes, then how?

  • Vineet_Anand21 Vineet Anand (@Vineet_Anand21) reported

    @WhatsApp Please help. i tried to backup 10GB of data to google drive. but i cancelled it around 90%. and when i reinstalled the whatsapp i didn't even get that 90% data i uploaded. can i get it? if yes, then how?

  • maxwellivey Maxwell Ivey (@maxwellivey) reported

    @WhatsApp #TheBlindBlogger @maxwellivey needs help activating the app on his tablet. your method of scanning qr code is not all that friendly to blind users in my opinion.

  • PioneerHarsha Harsha.N (@PioneerHarsha) reported

    @WhatsApp I am unable to access chats older than 26th July it's just continuously keep showing as loading and loading and never loads Please help on this

  • andrewsearles Andrew Searles (@andrewsearles) reported

    @WhatsApp for some reason, my WhatsApp is no longer automatically backing up at 2am, but wants to backup the second I'm up in the morning and left the wi-fi. Is something preventing it from backing up, and if so, how can I fix this?

  • DerkJan Derk Jan Eshuis (@DerkJan) reported

    More people having problems with #whatsapp since updating to iOS 14.7.1? @WhatsApp @Apple

  • Drnadee77802255 Drnadeem ANSARI (@Drnadee77802255) reported

    @jaggyjadhav @WhatsApp @WhatsApp please fix this issue

  • Pencaripikiran1 Pencaripikiranide (@Pencaripikiran1) reported

    @WhatsApp hello, please help why I can't get the verification code via message and call when I want to enter my whatsapp? even though the number entered is correct and there are no problems with my phone number. I really beg you to help me deal with this problem ASAP.

  • Gen6730 PHILIP🇱🇷 (@Gen6730) reported

    @Nobody7076 @WhatsApp I had a similar hacked problem with my account until thomas_jack02 on Instagram helped me recovered my account

  • YungHurt420 Yung Hurt (@YungHurt420) reported

    @EniadeYomi @WhatsApp I had the same issue ..I never taught of getting my account back …massive appreciation to @enriam_wichit on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or #lord_teq on Instagram

  • DCaradecaballo diego caradecaballo (@DCaradecaballo) reported

    @wcathcart @WhatsApp Yes, of course, I remember it took more than 5 weeks to shoot down that type of pages after reporting to your sister company facebook

  • Mujahid90 Mordechai (@Mujahid90) reported

    @WhatsApp Dear team, chats older than 4th of Aug doesn't load. Kindly help.

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