WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Amiens, Hauts-de-France | 1 |
| Guayaquil, Guayas | 23 |
| Piedras Negras, COA | 1 |
| Paris, Île-de-France | 15 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 4 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 5 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 2 |
| Quito, Pichincha | 7 |
| Orizaba, VER | 2 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 4 |
| Zapopan, JAL | 2 |
| Lomas de Zamora, BA | 1 |
| Monterrey, NLE | 1 |
| Dallas, TX | 2 |
| Township of Evan, KS | 4 |
| Latacunga, Cotopaxi | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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RAHUL TURKIYA (@TurkiyaRahul) reported@WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser
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D1g1t@l©0d3® (@edeiller) reported@WhatsApp @WhatsApp Please allow group admins to disable or delete accidental voice chats. After the first use, there’s no confirmation anymore, and it often confuses older users. This can cause real disruption. An option would really help. Thank you!
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp looks alive on your phone, But once you try to register — it's a corpse. No code. No help. No pulse. Just silence and a giant company pretending it doesn’t hear you.
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DR_MUSTY (@AdoAlmustapha) reportedResole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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VANA | Energy Labs asterai.xyz (@allinonevana2) reported@WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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Fundikkk #turkishwomenareindanger (@Fundikkks) reported@WhatsApp Why don't you respond properly to people's problems? My account has been closed for days and I have been trying to open it for almost two weeks. But no one cares and no one hears!
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Disha Panda (@disha31_panda) reported@nibirhhazarika @WhatsApp @Meta Has the issue been resolved?
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Donald Paul (@PaulDonald380) reported@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.
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Be a helping Hand (@pintumaurya88) reported@WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐
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ENGR S O (@KSOLO4SURE) reported@WhatsApp Hello there, my main Whatsapp line was blocked. How can you be of help to unlock me. As I have that Whatsapp as to converse with my business associate
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𝗘𝗺𝗲𝗸𝗮 (@its_nnaemeka) reported@Meta and @WhatsApp, what is there no meta AI, and the music feature for WhatsApp business? The music feature is quite alright there but it's inefficient as that of the regular WhatsApp app. Please fix up. We too deserve to use those features.
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ED❕〽️U (@edimu256) reported@WhatsApp But whatsapp update has been crashing kindly support fix it.
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