WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
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Multimedia
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juárez, CHH | 6 |
| Quito, Provincia de Pichincha | 5 |
| Guadalajara, JAL | 5 |
| Madrid, Comunidad de Madrid | 4 |
| Paris, Île-de-France | 2 |
| Mexico City, CDMX | 2 |
| Cuauhtémoc, CDMX | 2 |
| Guayaquil, Provincia del Guayas | 2 |
| Cancún, ROO | 2 |
| Central, Central and Western District | 2 |
| Cardiff, Wales | 2 |
| Dresden, Saxony | 2 |
| Ciudad Apodaca, NLE | 2 |
| Morelia, MIC | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Cali, Departamento del Valle del Cauca | 2 |
| London, England | 2 |
| Lima, Provincia de Lima | 2 |
| Nottingham, England | 1 |
| Chicago, IL | 1 |
| Morelos, ZAC | 1 |
| Queens, NY | 1 |
| Hallstadt, Bavaria | 1 |
| San José del Guaviare, Departamento del Guaviare | 1 |
| San Pablo, Departamento de Bolívar | 1 |
| Posadas, MN | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
| Tapachula, CHP | 1 |
| Velbert, NRW | 1 |
| Dammam, Al Minţaqah ash Sharqīyah | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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hanumesh yadav
(@hanumeshyadav79) reported
@WhatsApp HELP! My account (+91-9663411130) is blocked by your team is reason is not known. I am unable to access my account since 1 month. Please unblock my account as soon as possible.
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SinO
(@SinoMorph) reported
@WhatsApp Status doesn't work anymore, can you help? Device is a Galaxy S23Ultra. Updated, Force stop & cache clean wipe already done, not worked...
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David
(@Yung_Marshal) reported
@WhatsApp I'm having issues with my WhatsApp account, can't receive messages and I've got a good network... Please help
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🌎 Cʏɴᴛʜɪᴀ Cʜᴇʀɪsᴇ Mᴜʀᴘʜʏ ✌
(@angelicjuicer) reported
@AppleSupport I have a new iPhone 14 ProMax and numerous times when recording a voice message my recording doesn’t record and ends up lost. 😖Please send this to support to fix this, it’s very frustrating… Your customers might as well use @WhatsApp now for voice recordings! 🫣
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Bimbola ✨
(@AlagbeAbimbola) reported
@Viv_Royal @WhatsApp I’m having the same issue too.
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Elayaraja E
(@Ppl_call_young) reported
@WhatsApp Unable to login for my number +916382479577 Not receiving otp in both SMS & Call Showing waiting time 5 mints & after that waiting time otp not receiving in both SMS & call Not showing any waiting time more than 5 mints like 24/48 hrs I have an active prepaid service
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Anuj Pal
(@AnujpalBJP) reported
@WhatsApp please help me my important document image delete which my boss send me. He send me it after 12 jan . I am backup WhatsApp but document image is not in the backup . I am need it . please help
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Katherine Mojica
(@AgentKatherine) reported
@WhatsApp @karolg I would love to see a post of @WhatsApp doing a BIG effort trying to help people to recover their account when It's been stolen or hacked! That's more important than anything. A week passed and I haven't been able to recover my account, this people is helpless, what a frustration
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Hussain mandliwala
(@_hussain7866_) reported
@WhatsApp I having a trouble to call in WhatsApp it tells me ‘unable to initiate call please try again later’ please help it very hard to contact for me please help me as soon as possible.
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alakesh dutta
(@alakeshdutta20) reported
Dear @WhatsApp we're facing a problem on whatsapp . the problem is when we write something on status , if the sentence is wide than the lines become narrow . This has never happened before , we irrited for the problem . so please solve it @WhatsApp #WhatsApp #whatsapperror
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Btc20bnb
(@bitbnb20) reported
@WhatsApp Hello Camp Charitable Union Association Turkey's earthquake victims Please help. Thank you Crypto address BNB BEP 20 0x0a36B1b14e1ADe1007CA2F21C0097B3aFC311d68 USDT BEP 20 0x0a36B1b14e1ADe1007CA2F21C0097B3aFC311d68 TRC20 TTHwVYA8PmHaH31WUjkH1BXPPDuhYtRgVs
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Sheetal Raj
(@_SheetalRaj) reported
@WhatsApp I used 'MovetoiOs' app to import from android to iPhone and being unable to import WA. Your help centre is giving automated, irrelevant responses. Can you help and assign a human for my issue? Unable to use WA 4 a week now. Thanks.
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honey kumar
(@honeykumar90) reported
What's your problem WhatsApp? My mother's no. was first banned without any reason so we bought another no. Now the new number is banned too. She is 55 year old lady who hardly uses the phone. May i know what unlawful activity was done by her. @WhatsApp @MarkZuckerbeg
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Kanika Manchanda
(@KanikaManchan11) reported
Please resolve my issue asap @WhatsApp @wcathcart
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Mahaveer Kothari
(@mahaveer2407) reported
@bhaumikkothari @WhatsApp It won't help them earn money so probably not
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