WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Bogota D.C. | 2 |
| Celaya, GUA | 2 |
| San Luis Potosí, SLP | 4 |
| Maracaibo, Zulia | 1 |
| Quito, Pichincha | 15 |
| Santo Tomé, SF | 1 |
| Lima, Lima | 2 |
| A Estrada, Galicia | 2 |
| Villa Victoria, MEX | 1 |
| Khartoum, Khartoum | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Guadalajara, JAL | 4 |
| Chhindwāra, MP | 1 |
| Santiago de Querétaro, QUE | 1 |
| San José, San José | 3 |
| Township of Evan, KS | 5 |
| Chambly, QC | 1 |
| Barcelona, Catalonia | 1 |
| Bry-sur-Marne, Île-de-France | 1 |
| Rosny-sous-Bois, Île-de-France | 1 |
| Mississauga, ON | 1 |
| Centro, TAB | 1 |
| Toronto, ON | 1 |
| Oviedo, Asturias | 9 |
| Madrid, Madrid | 2 |
| Guayaquil, Guayas | 12 |
| Algiers, Algiers | 2 |
| Rincón de la Victoria, Andalusia | 1 |
| Saint-Just-Saint-Rambert, Auvergne-Rhône-Alpes | 1 |
| Cuautitlán Izcalli, MEX | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Mighty pixels (@PixelsMighty) reported@WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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VANA | Energy Labs asterai.xyz (@allinonevana2) reported@WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422
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Anwer Nosh (@ANosh33456) reported@WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
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kuldeep prajapati (@kdeep06) reported@WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.
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justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported@WhatsApp plz help me ?
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cream pie (@purplesystem) reported@WhatsApp Hi, my number +972 54-441-4678 was banned suddenly. I rely on WhatsApp for my healing work with clients. I’ve emailed support but haven’t heard back. Can you please help review my case? 🙏🏼 Thank you!
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Amitabh Thakur (@ThakurAmitabhji) reported@WhatsApp @wa_status Urgent: My account logged out suddenly (no SIM/device change). Is this a bug or security issue? Please investigate ASAP! #WhatsApp #Privacy #HelpNeeded [1931292146247594042]
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Sandra Dan (@SandraDan353078) reported@junaidzidu @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @gramfixx23 here on twitter he helped me unban my account am sure he can also help you out
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Micheal moore🇺🇸📱 (@moore_mich67290) reported@rayflects @WhatsApp 8 years with this number. Suddenly banned. No spam. No bulk messages. No help from support but @Drezfixx on X recovered it fast.
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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