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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lomas de Zamora, BA 1
Monterrey, NLE 1
Dallas, TX 2
Township of Evan, KS 6
Cancún, ROO 1
Latacunga, Cotopaxi 2
Paris, Île-de-France 28
Ciudad Apodaca, NLE 2
Oranjestad, Aruba 1
Barcelona, Catalonia 3
Poza Rica de Hidalgo, VER 1
Annecy, Auvergne-Rhône-Alpes 1
Comuna 1, CABA 2
Ananindeua, PA 1
Bogotá, Bogota D.C. 4
Mexico City, CDMX 4
Mérida, YUC 4
Thiruvananthapuram, KL 1
Azcapotzalco, CDMX 1
Gloucester, England 1
Abidjan, Abidjan 3
Colombes, Île-de-France 1
Vitória, ES 1
Jonquerettes, Provence-Alpes-Côte d'Azur 1
Raleigh, NC 1
Obernai, ACAL 1
Casablanca, Casablanca-Settat 3
Quito, Pichincha 16
Porto Alegre, RS 1
Guaíba, RS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    @WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.

  • mathslover9
    mathslover (@mathslover9) reported

    @WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number

  • M_Y_L_01
    Lavinia Russo (@M_Y_L_01) reported

    @myson44503 @WhatsApp @Irina_Tech1 can address your issue.

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    I’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915

  • atulp721
    Atulpandey (@atulp721) reported

    @WhatsApp I am unable to login to my account please help me .

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • Tejas1616
    Tejas Kulkarni (@Tejas1616) reported

    @WhatsApp how to fix dear teams this account can no longer use whats app problem solve

  • akaashbhat
    Akash bhat (@akaashbhat) reported

    @WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .

  • soulenergy777
    Chris 🇵🇸 (@soulenergy777) reported

    @WhatsApp a few days out of nowhere, I can no longer receive any calls, video or phone, I changed no settings, no one is blocked, but friends can't call me, I uninstalled then reinstalled, still won't work, is this a system wide issue?

  • olorikennymiles
    Olori of GA👸🏽👸🏽 (@olorikennymiles) reported

    @WhatsApp when do you intend to fix this status glitch?

  • ChukwudumOnyed1
    Chukwudum Onyedika (@ChukwudumOnyed1) reported

    @WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737

  • ThakurAmitabhji
    Amitabh Thakur (@ThakurAmitabhji) reported

    Hey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174

  • shasky16
    Jesse (@shasky16) reported

    @WhatsApp @wa_status @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status. It’s very annoying!!!!

  • hello_vks
    Invincible ~ vks (@hello_vks) reported

    @WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.

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