WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| La Flèche, Pays de la Loire | 1 |
| Medellín, Antioquia | 2 |
| Melun, Île-de-France | 1 |
| Vallejo, CA | 1 |
| San Luis Potosí, SLP | 2 |
| Tena, Napo | 1 |
| Casco Urbano, Boquerón | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Duque de Caxias, RJ | 1 |
| Quito, Pichincha | 12 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Ambato, Tungurahua | 1 |
| Fort-de-France, Martinique | 1 |
| Paris, Île-de-France | 16 |
| Panamá, Panamá | 1 |
| Pornic, Pays de la Loire | 1 |
| Williamsburg, VA | 1 |
| Guayaquil, Guayas | 7 |
| Pereira, Risaralda | 2 |
| San Pedro Sula, Cortés | 1 |
| Prescott, AZ | 1 |
| Gravataí, RS | 1 |
| Oaxaca, OAX | 2 |
| Ciudad Jardín, MEX | 9 |
| Berlin, Berlin | 1 |
| Longwy, ACAL | 1 |
| Strasbourg, ACAL | 1 |
| La Paz, La Paz | 1 |
| Chihuahua, CHH | 3 |
| Wasquehal, Hauts-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Nora Wood (@Norawoodson1255) reported@Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.
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Cynthia Kabel (@CKabel25713) reported@HakimeTakouke @WhatsApp Hey you got your account banned too for no reason right That happened to me also yunno And I texted support they replied but didn't fix it until @webfixxer here on X did help me and got my account back
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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ᴹᴵˢˢ𝒫𝐻𝒜𝒯A⃒s⃒s⃒ (@Varnersah__) reported@WhatsApp I can’t login to my account do something!!!!!!
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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fulanix (@modibbofulani) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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JHOSH ✨️ (@_SMB_Jhosh) reportedI had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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ED❕〽️U (@edimu256) reported@WhatsApp But whatsapp update has been crashing kindly support fix it.
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Tom burcher (@TomBurcher27027) reported@LwandoManingii @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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Umar Haruna (@omer_mlf) reported@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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MSM (@Oldtimes_camp) reported@_MAliSyed @WhatsApp Hi Muhammad, I just had same issue, was your issue resolved?
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