WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ciudad Jardín, MEX | 1 |
| City of London, England | 2 |
| Cartagena, Murcia | 1 |
| Hounslow, England | 1 |
| Oak Park, IL | 1 |
| Guadalajara, JAL | 3 |
| Guadalupe, NLE | 1 |
| Mexico City, CDMX | 6 |
| Asunción, Asunción | 1 |
| Church Hill, TN | 1 |
| Guayaquil, Guayas | 5 |
| Wandsworth, England | 2 |
| Lleida, Catalonia | 1 |
| Tegucigalpa, Francisco Morazán | 1 |
| Heredia, Heredia | 1 |
| Lüdenscheid, NRW | 1 |
| Havana, Havana | 4 |
| Gijón, Asturias | 1 |
| La Concordia, Pichincha | 1 |
| Lima, Lima | 1 |
| Trancoso, ZAC | 1 |
| Santiago de Querétaro, QUE | 1 |
| Babahoyo, Los Ríos | 1 |
| Tlaquepaque, JAL | 1 |
| Heroica Guaymas, SON | 1 |
| Zaragoza, Aragon | 1 |
| Mérida, YUC | 1 |
| Manizales, Caldas | 1 |
| Luxembourg, Luxembourg | 1 |
| Quito, Pichincha | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Dove Cameron (@ElvisNnawuihe) reported@WhatsApp pls unlock my account whats the problem. +2347070266792
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neetu sharma (@NeetuSharma168) reported@WhatsApp im unable to restore my backup please help
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Akshay Doshi (@aksdoshi93) reported@WhatsApp Hi Team, Please help check on the Ban that has been put on my number +91 9035197793 We are a GST Registered Business following all legal regulations and also following WhatsApp business Guidelines. We have tried to reach WhatsApp support multiple times in vain.
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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NIKUL GFX (@NGGFXOFFICIAL) reported@WhatsApp Hello, I’m Deep. My WhatsApp Business account has been banned. The reason mentioned is using broadcast for business marketing. I rely on WhatsApp for my business and didn’t intend to violate any rules. Please help me resolve this issue. 🙏
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Lisa Stanger Stan Account 🍉🍉 (@TheDylanHeta) reportedNot @WhatsApp blocking me 5 hours out from the game bc I was making too many group chats DIVA DOWN!!!! WHATSAPP WTF
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Arpit (@ARPIT4150) reported@WABetaInfo @WhatsApp latest beta android update 2.25.18.16 has bug,after updating,chat themes disappeared. Please fix and release another update.
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Mighty pixels (@PixelsMighty) reported@WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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Frances❤️🔥 (@datgurlfrances) reported@access_more look into that account,@WhatsApp can you block someone account on WhatsApp to avoid fraudulent activities? @ms0nigghaz please help me quote this tweet for visibility.
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?
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Nora Wood (@Norawoodson1255) reported@Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported@WhatsApp plz help me ?
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Proud Indian (@DurFitteyMuh) reportedUnder my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago
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