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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lille, Hauts-de-France 1
Ciudad del Este, Alto Paraná 1
Quito, Pichincha 7
Tepatitlán de Morelos, JAL 1
Kongossou-Koidiokro, Vallée du Bandama 1
Medellín, Antioquia 4
Luján, BA 1
Guayaquil, Guayas 6
Paris, Île-de-France 3
Municipio Falcón, Falcón 1
Dallas, TX 1
Santiago, Santiago Metropolitan 1
New York City, NY 1
Ayacucho, Ayacucho 1
Lima, Lima 3
Mexico City, CDMX 7
Juárez, CHH 2
Veracruz, VER 1
Santo Domingo, Nacional 1
Basel, BS 1
Burgdorf, BE 1
Bogotá, Bogota D.C. 6
Guadalajara, JAL 5
Oviedo, Asturias 2
Cali, Valle del Cauca 1
Třebíč, Vysočina 1
Marigot, Saint Martin 1
Newbury, England 1
Ciudad Jardín, MEX 2
Asheville, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulHowell63570
    Paul Howell (@PaulHowell63570) reported

    @bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.

  • muhammadimbron7
    muhammadimbron (@muhammadimbron7) reported

    @WhatsApp Pls help i can't using my whatsapp, the status is spam,

  • ANosh33456
    Anwer Nosh (@ANosh33456) reported

    @WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.

  • Anthony61361873
    Anthony (@Anthony61361873) reported

    @MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • atulp721
    Atulpandey (@atulp721) reported

    @WhatsApp I am unable to login to my account please help me .

  • VasudevSeth
    VIKRANT (@VasudevSeth) reported

    @WhatsApp Help Help Help Please don't torture a senior retired person from India

  • Divineekene12
    BRUNO__MUFC (@Divineekene12) reported

    @WhatsApp @ESPNFC You guys should fix your glitch in the status please it’s becoming annoying

  • PilarGa96981901
    Pili G. 2.0🇪🇸 (@PilarGa96981901) reported

    @WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.

  • gemmanu1313
    Emmanuel (@gemmanu1313) reported

    @WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp

  • MbreOfGad_
    Victoria Play (@MbreOfGad_) reported

    Please who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

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