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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chihuahua, CHH 1
Bamako, Bamako 1
El Carmen, JY 1
Cancún, ROO 2
Houston, TX 1
Guayaquil, Guayas 15
Ji Paraná, RO 1
Quezon City, Metro Manila 1
Guadalajara, JAL 4
Zapopan, JAL 2
Oviedo, Asturias 6
Lomas de Zamora, BA 1
Monterrey, NLE 1
Dallas, TX 2
Township of Evan, KS 6
Latacunga, Cotopaxi 2
Paris, Île-de-France 23
Ciudad Apodaca, NLE 2
Oranjestad, Aruba 1
Barcelona, Catalonia 3
Poza Rica de Hidalgo, VER 1
Annecy, Auvergne-Rhône-Alpes 1
Comuna 1, CABA 2
Ananindeua, PA 1
Bogotá, Bogota D.C. 4
Mexico City, CDMX 4
Mérida, YUC 4
Thiruvananthapuram, KL 1
Azcapotzalco, CDMX 1
Gloucester, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • boycircumcision
    Hibbert Circumcision -Dr David (@boycircumcision) reported

    @WhatsApp please please please help me. I am a medical clinic and my account has been blocked for 24hrs. This is critical! It is a live situation. I did nothing to cause this. I was changing from iPhone to android and back up chats and moving from WhatsApp business. Help

  • Dimitri_iivanov
    Dimitri🇬🇷 (@Dimitri_iivanov) reported

    @Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

  • gemmanu1313
    Emmanuel (@gemmanu1313) reported

    @WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    Resole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • akaashbhat
    Akash bhat (@akaashbhat) reported

    @WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .

  • austinchuks224
    El Leon 🦁 (@austinchuks224) reported

    @WhatsApp Please I want to plead with your organization, my account has been banned and I don't remember going against your policies please fix this 😡😡😡😡

  • Anthony61361873
    Anthony (@Anthony61361873) reported

    @MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help

  • ElizabethTom127
    @Elizabeth (@ElizabethTom127) reported

    @mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • VasudevSeth
    VIKRANT (@VasudevSeth) reported

    @WhatsApp Help Help Help Please don't torture a senior retired person from India

  • Marshalll_lawi
    Marshalll lawi (@Marshalll_lawi) reported

    @WhatsApp Those people who their accounts got banned let's gather here and create a group or have a meeting an x pace meeting about this issues of banned WhatsApp accounts

  • shasky16
    Jesse (@shasky16) reported

    @WhatsApp @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status

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