WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gustavo Adolfo Madero, CDMX | 1 |
| Ciudad Jardín, MEX | 6 |
| Paris, Île-de-France | 7 |
| Combs-la-Ville, Île-de-France | 1 |
| Mexico City, CDMX | 7 |
| Ica, Ica | 1 |
| Loja, Loja | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Heroica Matamoros, TAM | 1 |
| Cuenca, Azuay | 1 |
| Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine | 1 |
| Charpey, Auvergne-Rhône-Alpes | 1 |
| Girardot City, Cundinamarca | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Oaxaca, OAX | 1 |
| Santo Domingo, Nacional | 2 |
| Ahome, SIN | 1 |
| Salta, SA | 1 |
| Trujillo, La Libertad | 1 |
| Ascain, Nouvelle-Aquitaine | 1 |
| Campeche, CAM | 1 |
| Bogotá, Bogota D.C. | 7 |
| Buenos Aires, CF | 1 |
| Guayaquil, Guayas | 6 |
| São Paulo, SP | 2 |
| Lille, Hauts-de-France | 1 |
| Ciudad del Este, Alto Paraná | 1 |
| Quito, Pichincha | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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WhatsApp Rubbish (@esim8888) reported@facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.
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Olori of GA👸🏽👸🏽 (@olorikennymiles) reported@WhatsApp when do you intend to fix this status glitch?
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Bhavya (@bhavyaxoxo) reported@WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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RAHUL TURKIYA (@TurkiyaRahul) reported@WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser
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Nwa_oni (@Onitsha_son) reported@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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Thommas (@jlevi53) reported@Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks
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Lavinia Russo (@M_Y_L_01) reported@myson44503 @WhatsApp @Irina_Tech1 can address your issue.
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sapta007 (@PLUSULTRAGAMIN1) reported@Shivi_09 @WhatsApp The same issue happened to me
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Suriyamani TVK (@saranmaniya) reported@WhatsApp Hi Team without valid reason my whatsapp got blocked even not sent any message Kindly assist to clear the issue
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Naresh Motwani (@naresham) reported@WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔
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الشريان (@AS7SHR) reported@WhatsApp I need to solve a problem in WhatsApp
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WALEXHIMO (@OG_XHIMO) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?