WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vallejo, CA | 1 |
| San Luis Potosí, SLP | 2 |
| Tena, Napo | 1 |
| Casco Urbano, Boquerón | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Duque de Caxias, RJ | 1 |
| Quito, Pichincha | 12 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Ambato, Tungurahua | 1 |
| Fort-de-France, Martinique | 1 |
| Paris, Île-de-France | 16 |
| Panamá, Panamá | 1 |
| Pornic, Pays de la Loire | 1 |
| Williamsburg, VA | 1 |
| Guayaquil, Guayas | 7 |
| Pereira, Risaralda | 2 |
| San Pedro Sula, Cortés | 1 |
| Prescott, AZ | 1 |
| Gravataí, RS | 1 |
| Oaxaca, OAX | 2 |
| Ciudad Jardín, MEX | 9 |
| Berlin, Berlin | 1 |
| Longwy, ACAL | 1 |
| Strasbourg, ACAL | 1 |
| La Paz, La Paz | 1 |
| Chihuahua, CHH | 3 |
| Wasquehal, Hauts-de-France | 1 |
| Madrid, Madrid | 2 |
| Champlan, Île-de-France | 1 |
| Baie-Mahault, Guadeloupe | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony (@Anthony61361873) reported@MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help
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Luke Morgan (@LukeMorgan94501) reported@hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?
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GiSR (@GiSR_Platform) reported@WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response
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mr rikooba (@MRikooba11143) reported@WhatsApp My account ([+252634675557]) was recently banned. I believe this may have been a mistake. I kindly request a review of the ban. I am happy to comply with all WhatsApp’s terms of service. Thank you for your time and assistance. Best regards, [Amiinyare]
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neetu sharma (@NeetuSharma168) reported@WhatsApp im unable to restore my backup please help
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Be a helping Hand (@pintumaurya88) reported@WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?
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Jesse (@shasky16) reported@WhatsApp @wa_status @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status. It’s very annoying!!!!
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Bhavya (@bhavyaxoxo) reported@WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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Micheal moore🇺🇸📱 (@moore_mich67290) reported@rayflects @WhatsApp 8 years with this number. Suddenly banned. No spam. No bulk messages. No help from support but @Drezfixx on X recovered it fast.
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Disha Panda (@disha31_panda) reported@nibirhhazarika @WhatsApp @Meta Has the issue been resolved?
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Sanaullah Gh (@ishaqsanaullah9) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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Nitin Deshpande (@nitingdeshpande) reportedAnyone else facing issues while attaching a contact in a WhatsApp message? Started a few days back for me. @WhatsApp
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