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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oviedo, Asturias 3
León de los Aldama, GUA 1
Nouakchott, Mauritania 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Santander, Cantabria 1
Paris, Île-de-France 8
Monterrey, NLE 2
Dakar, Dakar 1
Zapopan, JAL 3
Township of Evan, KS 1
Babahoyo, Los Ríos 2
Quito, Pichincha 7
Balneário Camboriú, SC 1
Chalco, MEX 1
Ciudad Jardín, MEX 7
Saint-Dizier, ACAL 1
Lima, Lima 4
Pereira, Risaralda 1
Cantón Quito, Pichincha 1
Atuntaqui, Imbabura 1
Guadalajara, JAL 7
Mexico City, CDMX 4
Mérida, YUC 1
Cali, Valle del Cauca 2
Ecatepec de Morelos, MEX 1
Santo Tomás Chiconautla, MEX 1
Puerto Vallarta, JAL 1
Chihuahua, CHH 1
Meylan, Auvergne-Rhône-Alpes 1
Río Gallegos, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • Varnersah__
    ᴹᴵˢˢ𝒫𝐻𝒜𝒯A⃒s⃒s⃒ (@Varnersah__) reported

    @WhatsApp I can’t login to my account do something!!!!!!

  • nitingdeshpande
    Nitin Deshpande (@nitingdeshpande) reported

    @sewrie @WhatsApp Thanks. That works well if you want to send only one contact. But if you want to attach more than one, it is still an issue.

  • NepalShops
    Shopsnepal shops Nepal (@NepalShops) reported

    @WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403

  • TurkiyaRahul
    RAHUL TURKIYA (@TurkiyaRahul) reported

    @WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.

  • SandraDan353078
    Sandra Dan (@SandraDan353078) reported

    @junaidzidu @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @gramfixx23 here on twitter he helped me unban my account am sure he can also help you out

  • ElizabethTom127
    @Elizabeth (@ElizabethTom127) reported

    @MateusF72023138 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • francescalmoore
    Francesca Moore 💉💉💉 (@francescalmoore) reported

    Anyone else having issues with @WhatsApp today?

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    I’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915

  • allinonevana2
    VANA | Energy Labs asterai.xyz (@allinonevana2) reported

    @WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • esim8888
    香港 (@esim8888) reported

    @Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.

  • mraayush11
    Mr. Aayush Sharma (@mraayush11) reported

    Why older iphone getting slow after launching new one? My 14 Pro Max getting super slow after launch of 16 Series while my phone run on latest software. I also don't share files directly @WhatsApp i didn't get option there. Who will help @AppleSupport @Apple #apple #iphone

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    @WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.

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