Vodafone Australia Outage Report in St Albans, Brimbank, State of Victoria

@jbugs14 @NBN_Australia @VodafoneAU Well then that’s poor service by NBN

It's sad to experience poor customer service. This year's award goes to Christian at @VodafoneAU Chadstone.

@glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.

I have reported to @BelongAU service issue in porting my number from @VodafoneAU as I am not getting calls from Landline numbers but still no update on that, not sure where to escalate further. Last resort will be #TIO

@VodafoneAU I’ve charged my pre paid plan today and the internet is not working. I’ve trying to fix it for more than 1 hours in the chat and it was unsuccessful, and the chat became instantly offline

Is anyone in #Australia having problems on the @VodafoneAU network

@VodafoneAU claims to have the best 4G network within & around the Melbourne CBD. Probably the best shittiest. Took me hours to load a page on Facebook. 😒

I have not seen mobile network as bad as @VodafoneAU and the charges are just too much.. no value for money

Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

@Mumdeep @VodafoneAU Poor form.

@VodafoneAU is there a network problem. Can’t make calls. SOS only

@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

Any reason why @VodafoneAU 4G is so slow tonight other than that it’s a day ending with Y

@VodafoneAU Don’t worry. It’s my phone. Not your network

@mrgnarchr @VodafoneAU I doubt they would. Sounds like something customer support would say to appease angry customers. The truly sad part is they probably have plenty who would demand someone get fired over it.

@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

@VodafoneAU Internet is not working!

@Mumdeep @VodafoneAU That is outrageous! Toll should be ashamed of their poor service and Vodafone better make things right.

@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

@VodafoneIN I am in Australia not sure @VodafoneIN provide service here for @VodafoneAU

@Okayiyamasitaka @VodafoneAU having same issues and have being trying to email the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Pyratespy on Twitter and I give it a Trial in less than an hour my account was restored peacefully.

@VodafoneAU Waste of time. Anything from your doesn't work. Its being 28hrs my number got deactivated from other carrier but not yet activated on vodafone. Worst ever seen support and technical team.

@VodafoneAU @VodafoneAU I had issue with your NBN connection from day one.. I tried to resolve the problem through online chat support and by calling 1300 801 122, but problem is still not resolved..I have been told that typical evening speed will be 50 mbps but I’m getting less than 10mbps

@Optus Why do telecommunications companies make it so hard to report issues? I was with @VodafoneAU for over 15 years when I moved to a location they couldn’t cover, they gave me the run around for months. Making me stand in the store on the phone for 2 hours at one point.

@VodafoneAU Is there any outage in eastern Suburbs in Sydney ? Been getting no service or 3G, that’s all

@VodafoneAU No service @ 2141 yesterday, SOS only

@VodafoneAU Looks like phone outage in the 2017 postcode. Nothing reported on maintenance schedule. @downdetectorau has some reports.

@alexmakin @Telstra @VodafoneAU There was a time when the support was on-shore and provided by actual Telstra employees. All outsourced and off-shored now.

I eventually left all @VodafoneAU gear on the counter and walked out. Walked into @Telstra who provided a service which cut out one day and was without service for TWO MONTHS!!!

@tommarmstrong @developerjack @VodafoneAU Could this be a weird “denial of service” style ‘attack’? End goal to make the receiver change number so it’s free to claim and reuse?