Vodafone Australia Outage Report in Caulfield South, Glen Eira, State of Victoria

@jbugs14 @NBN_Australia @VodafoneAU Well then that’s poor service by NBN

I have not seen mobile network as bad as @VodafoneAU and the charges are just too much.. no value for money

@VodafoneAU I’ve charged my pre paid plan today and the internet is not working. I’ve trying to fix it for more than 1 hours in the chat and it was unsuccessful, and the chat became instantly offline

Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

It's sad to experience poor customer service. This year's award goes to Christian at @VodafoneAU Chadstone.

@skybus_aus has probably got the shittiest free WiFi. You guys might need to think over providing a decent service for your customers at all times. Also, @VodafoneAU leading the race among the worst WiFi providers in Australia. #WiFi

@OzGoofyPrincess @lilithia @VodafoneAU It’s like they don’t want your money. How stupid

@VodafoneAU Don’t worry. It’s my phone. Not your network

@mrgnarchr @VodafoneAU I doubt they would. Sounds like something customer support would say to appease angry customers. The truly sad part is they probably have plenty who would demand someone get fired over it.

@glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.

Any reason why @VodafoneAU 4G is so slow tonight other than that it’s a day ending with Y

@VodafoneAU claims to have the best 4G network within & around the Melbourne CBD. Probably the best shittiest. Took me hours to load a page on Facebook. 😒

@VodafoneAU just wondering if there is network issue in 3013 I’ve got full signal but 4G has extremely high latency and slow speeds.

I have reported to @BelongAU service issue in porting my number from @VodafoneAU as I am not getting calls from Landline numbers but still no update on that, not sure where to escalate further. Last resort will be #TIO

@VodafoneAU is there a network problem. Can’t make calls. SOS only

Is anyone in #Australia having problems on the @VodafoneAU network

@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

@VodafoneAU Internet is not working!

@VodafoneAU Experiencing some service issues today, can't see any planned outages and yes, I've turned it off and on again 😅 Victoria, 3178 area

@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

@VodafoneAU Still very bad service at Hillcrest 4118 Queensland can’t check email

@VodafoneAU missing starter pack on arrival. Phone support took forever, 2 transfers, and then disconnects without a callback. Will it get any worse? Chat support not available after timeout?

@mimmette @VodafoneAU Support service sucks 🤮🤮.. I got tired of complaining too..thanks to Storm_webs on Instagram

@mrgnarchr @VodafoneAU That's right. But good yours got resolved.. I feel like some corporations really don't seem to get the power of good vibes around their customer experience.

@VodafoneAU Hi, I just had the most baffling experience ordering online. It said my order had been partially approved and to phone Vodafone. The customer service person said I had been approved a SIM but not approved a handset, which is no use to anybody! Can you please advise?

@VodafoneAU Had to stop pre-orders? Becaauuussseee you don't like making money?? That's a shame. I'm a long term vodafone customer, but now I'll have to go to @Optus or @Telstra and pre-order with them now. Oh well.

@VodafoneAU Your customer service sucks. My account was debited over $1000 after I was reassured my direct debit will be suspended because my bill was wrong. The reason it was wrong was because you accidentally disconnected my number. I asked to reinstate everything back to… 1/2

@HeyHelmar @VodafoneAU It’s a priority for me these days. So many companies inflating their profits by cutting their customer service. You couldn’t pay me to use Telstra

@VodafoneAU I have been a loyal member with VodaAU for almost 4 years now and I have had so much issues with inconsistent data and phone connectivity all across Sydney and also international calling! Feel like switching, not worth 50 bucks pm!

@VodafoneAU … how it was originally which was a payment plan with discounts and I had to call 3 times to have it sorted and they never did! After I was reassured they’ve corrected it. I’ve wasted a day of my life on this ****. Sort it out.