Vodafone Australia Outage Report in Glen Iris, Stonnington, State of Victoria

@mrgnarchr @VodafoneAU I doubt they would. Sounds like something customer support would say to appease angry customers. The truly sad part is they probably have plenty who would demand someone get fired over it.

@VodafoneAU I’ve charged my pre paid plan today and the internet is not working. I’ve trying to fix it for more than 1 hours in the chat and it was unsuccessful, and the chat became instantly offline

I just would like to study, however @VodafoneAU doesn’t want to help with this task. Poorly connection, unstable in the past 1h. I’m worried if I’ll have problems during my presentation tomorrow morning 😤

Is anyone in #Australia having problems on the @VodafoneAU network

@DaveJ1738 @VodafoneAU I’ve only ever had issues with those two.

@VodafoneAU My husband has received such appalling service. He has a phone on a 36 month plan, which is still under contract. The phone battery swelled up and Vodafone is refusing to cover the cost $109 of repair. Seems like a break of Australian consumer law @checkouttv

@jbugs14 @NBN_Australia @VodafoneAU Well then that’s poor service by NBN

@VodafoneAU Don’t worry. It’s my phone. Not your network

@Mumdeep @VodafoneAU That is outrageous! Toll should be ashamed of their poor service and Vodafone better make things right.

@VodafoneAU is there a network problem. Can’t make calls. SOS only

@VodafoneAU claims to have the best 4G network within & around the Melbourne CBD. Probably the best shittiest. Took me hours to load a page on Facebook. 😒

Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

I have reported to @BelongAU service issue in porting my number from @VodafoneAU as I am not getting calls from Landline numbers but still no update on that, not sure where to escalate further. Last resort will be #TIO

@VodafoneIN I am in Australia not sure @VodafoneIN provide service here for @VodafoneAU

I have not seen mobile network as bad as @VodafoneAU and the charges are just too much.. no value for money

@VodafoneAU terrible! Bought nbn in late April. Still no FTTC box after three weeks! After enduring hours of waiting on the phone, the kid could only say “it’s pending” then cut off! This is really quite ridiculous!

@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

It's sad to experience poor customer service. This year's award goes to Christian at @VodafoneAU Chadstone.

@Mumdeep @VodafoneAU Poor form.

@VodafoneAU Definite problem for those of us who need access to our phones to work and we're losing upwards of $50 per hour offline. Any plans on supporting us in this scenario?

@VodafoneAU what's happening with the network? I cant call anyone.

@ChrisChowShow @VodafoneAU I do hear that the Starbucks at the Rocks have great public wifi! They said it was going to take 3 - 4 hours to fix 😭

@VodafoneAU Because of this I had to cancel all my job coz I don’t have internet and all my address and customers number are in my system and I m a cleaner 😡😡😡😡need to jump on telstra .. 😡😡

@JessHAN14 @VodafoneAU @Keidamn Same here in Brisbane. I had to walk down the street to use wifi outside the hospital to call an uber. I have no phone or texting either

@VodafoneAU It's not working at all, hasn't been for hours. Please provide an update and rush the fix. Unacceptable service to your paying customers.

@VodafoneAU There isn't even 3G available, there is absolutely no mobile data network available at all. What is the ETA on fixing this, as there has been no 3G/4G/anything available since I first noticed it around 11am today?

@nadia_heta @LukeOConnorable @VodafoneAU Thanks for managing to outsmart them into giving some concrete information out...but 3-4 hours?? Are they rebuilding the entire network from scratch? #vodaphonefail #vodafail

@VodafoneAU @Keidamn Hi I have no network at all. Can't make calls, text or use the internet

@VodafoneAU There is no network at all, we can’t even make calls