Vodafone Australia Outage Report in Old Bribie, State of Queensland

@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

Is there a mobile data issue in Brisbane @VodafoneAU

@VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

@VodafoneAU Reception is slow as buggery since 1pm today. Location is Stafford Qld. Reasons why?

1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

@VodafoneAU After being a loyal Vodafone customer for over 15 years I am changing carriers. I am very disappointed after only ever ONCE making a claim and there is nothing you can do to help and reject my claim after my phone was stolen. Vodafone sucks. #Vodafone #vodafoneboykot

@VodafoneAU Blocking the call will only block that one number for me. And with an incomprehensible volume of phone numbers that won’t help in the slightest. Reporting the number to scam watch will have about the same effect as removing one grain of sand from a beach.

@VodafoneAU Hi nurse here trying to apply with aphra number, tried multiple times saying invalid email... it’s the email I use and you have on record. Been on hold 1555 number going on 30 minutes please help

Hey @VodafoneAU 👋 How can I cancel additional phone number without waiting for hours and without talking to your unhelpful staff?

@SteveMolk @VodafoneAU What? I have to check mine. That's dodgy. And now I feel awful because I recommended you to voda NBN didn't I??

Pretty much decided I'll be extending my relationship with @VodafoneAU. Other than a 3 year stint elsewhere I've been happy with their mobile service since 1998.

Am I the only one experiencing issues with @VodafoneAU this morning?

@VodafoneAU Back finally Others tell me issues since 1am and not a peep from @VodafoneAU My work relies on mobile data I could have had 3 hours sleep in

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

Why no service for me in Waterford Qld @VodafoneAU? What’s going on?

@jarvok01 @twtrrr @RBJRON @prudinx @Espy1aj71 @RobsonKeeli @motorcymick @BA_Hore91 @kristy17439316 @melanchomical @out_of_my_ass @CandiceJodrell @dotrat @iDGiam @brisbane_parent @jimmicbreeze @MondayIdas @Karmageddon67 @WhistlingWhist @fdsfifi @14RRMS @JackRussell74WA @shibz_1989 @Sha27102911 @vjerkov @GingerpussRcng @carolemorrissey @Narjen53 @2nann @Duck47658613 @Max_Gross @WoJiangYou @FlyIngenuity @3canary @FilesOfDresden @dottigee @peacockpub5 @JohnnyMalc @UndaSthnXiStand @MargaretClark12 @ChrisEl01263292 @Patrice35632323 @kim_b_best @CatPurry9 @friendlykitties @Im0ftenWrong @TJ00000001 @callralstonsaul @Russ_E_Kan @VodafoneAU I haven't had a credit card for decades. I have a Visa debit card instead, it works and looks like a credit card but uses my money. I use it for everything, have some accounts linked to it for regular payments, never had any problems, never been knocked back. Highly recommended

@VodafoneAU @PaigeCockburn This is nuts. Poor form vodafone!

@VodafoneAU Nah. I think I might just cancel my service. Your website is showing an address i've never lived at. Don't think I trust Vodafone anymore. Cheers.

@VodafoneAU one of the great frustrations with dealing with your customer service is that it’s a 50/50 bet to get world class customer service one who’s worse than an ai chat bot, unable to understand your actual questions & can only supply answers from pasted from the website.

@VodafoneAU The ‘Scheduled network maintenance and upgrades’ page you linked to provides the same generic response to every instance. Most unhelpful.

@VodafoneAU has to be literally the worst company I’ve ever dealt with. Smhhhh you tell them not to cancel your NBN. & what they do. Cancel your NBN! I can’t even count how many people I’ve spoken with now. **** go when you work from home !

@VodafoneAU Total nonsense. I can’t access my account. Have spoken to you people multiple times and you are no help. Vodafone is the worst telecommunications company in Australia. #vodafail

@VodafoneAU The fact it took you this long to reply shows me you dont give a **** about ya customers... The fact this has always been happening... The fact you send a copy and pasted reply... The fact WR ARE ALL SICK SND TIRED OF YOUR **** SERVICE... ITS AUSTRALIA... ALL THE POSTCODES...

Man @VodafoneAU is the worst and most painful company ever to deal with. Send me an email "Access your bill here" but I am not able to login. Contact their help centre and they say they can't give me access. Then they just blindly charge me money every month.

@VodafoneAU What about Melbourne? Im 10km from the cbd and only have one bar with lagging internet? Why am I having this problem! Restarted phone a dozen times, and still no good? I'll bet I will be charged full price on the bill using half the service

@VodafoneAU Spent an hour yelling at one useless support staff member. Finally was able to speak to a manager who contradicted everything the support person said. Sort your support out. Worst company ever. Can’t wait to get out the #vodahell I am in.

@VodafoneAU Forcing me to use my phone to manage my account is super annoying. Please add an easy way login in my browser. You can have good security there too. Just having a unique way to login by sending an SMS link is a bad experience.

@VodafoneAU can't stand your automated telephone customer service, its terrible to use and can't believe it was commissioned by vodafone, secondly what's going on with the service, I have one bloody bar were we had full service??????