Vodafone Australia outages and service status in Bundaberg, Queensland

Problems in the last 24 hours in Bundaberg, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Bundaberg, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris BGoodV2 (@bgoodv274830) reported 3 minutes ago

  @VodafoneAU my next bill better be halved after the network outage. Don't insult loyal customers with anything else. An apology from a corporation means absolutely nothing, at all.

• 
  Jason Penglase (@penglase) reported 6 minutes ago

  @VodafoneAU Hi. Thanks for reply. Account 955368460 I realise I have an overdue amount. I’m trying to work out a solution to pay of bill but have my device available for use I’ve just taken a second job to stay on top of living costs and need internet connection for this role.

• 
  Ryan Emery (@ryanremery) reported 10 minutes ago

  Signed up with @VodafoneAU 2 weeks ago for FTTP. My internet then stopped working. @VodafoneAU customer service claimed existing FTTN had been canceled. @NBN_Australia says no. Got FTTP today. Now receiving my "cancelled" FTTN and not FTTP 500MBS I requested 2 weeks ago.

• 
  Alan Mackenzie (@alanmackenzie76) reported 10 minutes ago

  @VodafoneAU when is the migration to the new logins occurring ? The app is limited to the new logins and I can’t create a new one because I’m an old customer and your workflow is broken.

• 
  Sarah Clacherty (@ClachertySarah) reported 11 minutes ago

  @VodafoneAU why do I have to have a link sent to me via SMS to login to my account. No one should be clicking on links in SMS. just because it says Vodafone, doesn’t mean it is. Do you not care about your customers at all?

• 
  Saurabh Vir (@vir_vir29) reported 12 minutes ago

  Humble request to @VodafoneAU pls stop harassing me and pls resolve the issue I have without any harassment

• 
  Dimi (@DimitraMano) reported 12 minutes ago

  Hey @Kogan @VodafoneAU what is the issue that my NBN hasn’t worked for 5 days and now I’m being told I have to wait another 24hrs for someone to press the right button to get my connection back up and running #useless

• 
  Benji James (@benjivoices) reported 13 minutes ago

  As we speak, @Optus, @VodafoneAU, and @Aussie_BB are all down, with no signs of news as to why all 3 are all down at once. I’m calling it - there’s been a massive hack of some sort. #australia #geelong #internet

• 
  J (@Jakie_1993) reported 15 minutes ago

  Hey @VodafoneAU I’m assuming issues with your network when sending texts ? Everything else is working.

• 
  C (@coryidau) reported 15 minutes ago

  I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov