Vodafone Australia Outage Report in Dandenong West, Greater Dandenong, State of Victoria

Any reason why @VodafoneAU 4G is so slow tonight other than that it’s a day ending with Y

@mrgnarchr @VodafoneAU I doubt they would. Sounds like something customer support would say to appease angry customers. The truly sad part is they probably have plenty who would demand someone get fired over it.

Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

@VodafoneAU Internet is not working!

I have not seen mobile network as bad as @VodafoneAU and the charges are just too much.. no value for money

It's sad to experience poor customer service. This year's award goes to Christian at @VodafoneAU Chadstone.

Is anyone in #Australia having problems on the @VodafoneAU network

@VodafoneAU Don’t worry. It’s my phone. Not your network

@VodafoneAU claims to have the best 4G network within & around the Melbourne CBD. Probably the best shittiest. Took me hours to load a page on Facebook. 😒

@glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.

@skybus_aus has probably got the shittiest free WiFi. You guys might need to think over providing a decent service for your customers at all times. Also, @VodafoneAU leading the race among the worst WiFi providers in Australia. #WiFi

@VodafoneAU Experiencing some service issues today, can't see any planned outages and yes, I've turned it off and on again 😅 Victoria, 3178 area

@VodafoneAU is there a network problem. Can’t make calls. SOS only

@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

@OzGoofyPrincess @lilithia @VodafoneAU It’s like they don’t want your money. How stupid

@VodafoneAU I’ve charged my pre paid plan today and the internet is not working. I’ve trying to fix it for more than 1 hours in the chat and it was unsuccessful, and the chat became instantly offline

@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

I have reported to @BelongAU service issue in porting my number from @VodafoneAU as I am not getting calls from Landline numbers but still no update on that, not sure where to escalate further. Last resort will be #TIO

@VodafoneAU just wondering if there is network issue in 3013 I’ve got full signal but 4G has extremely high latency and slow speeds.

@jbugs14 @NBN_Australia @VodafoneAU Well then that’s poor service by NBN

@serealy @VodafoneAU Oh no. That’s so bad! They were saying it should be fixed by the end of the day.

@VodafoneAU I did. Was told will be all up and running this afternoon. NBN website shows no issues with my address. Your online chat person told me everyone all over Melbourne is having this issue - except they aren’t! I’d just like to know when I can expect to have internet again please.

Honestly @VodafoneAU you've made it impossible to get support. The android app won't login as it keeps requesting a fingerprint login and a PIN won't work either. I can't access support via website because it only points to the app or a phone # and I can't get on a long call atm.

Yesterday I lost @VodafoneAU phone signal while on George st Sydney CBD. The app has frozen over and can't be accessed. And now, for some reason some are receiving SMS from me from a different phone number to others, indicating that the phone # transfer possibly hasn't worked.

when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

@VodafoneAU Melbourne CBD, mobile network not working at all, multiple down detector sites reporting problems with Vodafone network in Melbourne. Can we get a public statement?

@VodafoneAU hi I'm on a holiday here in Broadmeadows VIC. I keep getting bad reception here. I'm on 5G with 2 bars and nothing loads quick enough. What gives?

Hi @VodafoneAU there is planned network disruption/outages for 9 days of my 28 day prepaid recharge. Are these days being added back on to compensate?

@VodafoneAU has anyone else had a terrible time with offers

@VodafoneAU My samsung trade id with Asurion in August 2021, which I never completed is SA12B627. I can't contact Asurion but you can.