Vodafone Australia outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al Canavan (@barefootgreek) reported 4 minutes ago

  @VodafoneAU what is happening with your app? I have not been able to sign in for days. It just says technical issues. When is this fling to be fixed?

• 
  Stu_downunder (@StuZ3) reported 5 minutes ago

  @VodafoneAU any updates on what appears to be a huge network outage in the Port Stephens area. All Mobile and 5G Home Broadband services down since 8am.

• 
  sandro tarazi (@SandroTarazi) reported 8 minutes ago

  @VodafoneAU Thanks for your reply. But honestly, I’ve been hearing the same message since 4th of June, and no one has contacted me to fix the issue. I'm really sorry, but at this point, I can’t trust Vodafone or the Vodafone team anymore. Too many promises, no action.

• 
  5star (@fumesniffer) reported 9 minutes ago

  @VodafoneAU This has been going on for hours now. Cannot login to multiple work or personal sites/functions due to 2 step authentication texts not being received. Any indication of how long we will not be able to send or receive SMS?

• 
  The silly Oracle (@SillyOracle) reported 11 minutes ago

  @VodafoneAU 'hey...We can give you a better @NBN_Australia deal: 'Come in, cancel current account & we'll rejoin you straight back up.& 2 hours in store....finally get new modem. 'plug & play' Another 45m on the phone...cos we now have no internet. & They have no clue when.

• 
  Sargon Kay ♔ (@Luv_ChelseaFC) reported 14 minutes ago

  Hi @VodafoneAU unable to send txt messages this morning are you having problems?

• 
  Swadesi (@pockingliberals) reported 14 minutes ago

  Pathetic NBN service @VodafoneAU and pathetic customer care to talk to.

• 
  Paul Wadey (@wadeypaul25) reported 14 minutes ago

  @VodafoneAU Has got to have THE worst customer service I have ever come across! Do not do what they say and never help! Useless.

• 
  Brent Johnson (@BrentJo56408314) reported 14 minutes ago

  @VodafoneAU Vodafone likes sending threatening messages to its long term customers demanding payment a week early or they will be fined.Its their new customer policy threaten their loyal customers of 20 years

• 
  C (@coryidau) reported 15 minutes ago

  I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov