Vodafone Australia outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brent Johnson (@BrentJo56408314) reported 6 minutes ago

  @VodafoneAU called service to get address 4 legal action they wouldn't comply just get sheriff to serve you dumb *****

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  Brent Johnson (@BrentJo56408314) reported 7 minutes ago

  @VodafoneAU Vodafone customer policy is to threaten customers to pay a week early or be fined. This is fraud but Vodafone doesn't care because they have government support to committ fraud

• 
  Dave (@DavyPistons) reported 13 minutes ago

  @vodafoneau your service and support are absolutely terrible!! 118 drop outs in 90 days! In suburban Sydney!!!

• 
  C (@coryidau) reported 16 minutes ago

  Just tried to call @VodafoneAU to find out why my SIM card flicked between No Service and SOS and intermittently on 5G. I tried to call and it from an Optus network phone and the message, "Optus wishes to advise that the number you have called is not connected". That number, the Vodafone Australia 1300 number

• 
  Sarah (@Saritabegood) reported 16 minutes ago

  @VodafoneAU part 3. Voda said they sent link to my Spanish number. Nothing received. My account will permanently be deleted by 7th May 2026! This is absolutely unacceptable! Team members saying they had all notes on system, lies, had to explain all details every time. Bad service

• 
  Javaid Iqbal (@javaidleo) reported 17 minutes ago

  @VodafoneAU I am using a Pakistani number (Ufone) on roaming in Australia. For the first few days, roaming worked fine, but for the past week, it has stopped working. I am no longer receiving SMS messages. Please help.

• 
  The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported 19 minutes ago

  @Celicagirl6 @johncurtin @VodafoneAU You are smart. I restarted once and then I was going through every single network and connectivity config on my phone. I was in a rush as I was expecting a phone call.

• 
  Ziggy the 3rd (@3rd_ziggy) reported 20 minutes ago

  Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU

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  C (@coryidau) reported 20 minutes ago

  I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov

• 
  Turkish (@fiveminsturkish) reported 24 minutes ago

  @JulianBurnside Where is their Call Centre based? Been having a lot of issues with @VodafoneAU, their system is horrendous.