Vodafone Australia outages and service status in Kiama, New South Wales

Problems in the last 24 hours in Kiama, New South Wales

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Kiama, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brax (@rob_braxton) reported 5 minutes ago

  @VodafoneAU text messages not working today 9:49am

• 
  ☹👻 ЎνẸтⓣ𝐞𝕗２➈ (@_yvettefpb) reported 6 minutes ago

  @VodafoneAU Great service, your customer service website “doesn’t recognise “ my account…….yet I get 7 text messages every month telling me that the same amount of money is coming out of my account every single month, every month 7-8 times, now look at all my coverage on VODAFONE?? Please EXPLAIN!!

• 
  Pse Kicks.. (@pse247) reported 8 minutes ago

  @VodafoneAU why can't I send a msg or get service in a suburb with hundreds of thousands of people. Let me know.. #worstcoverage #shitbox #ripoff

• 
  C (@coryidau) reported 8 minutes ago

  I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov

• 
  Ajay Walia (@ajwalia) reported 8 minutes ago

  I have seen incompetence but @tpg @tpgaustralia is a different level @VodafoneAU , been with both TPG and Vodaphone for 11 Years , hope Vodaphone is able to fix them

• 
  rick (@DuhraR) reported 15 minutes ago

  @VodafoneAU why am I having to call for the third time to speak to the third person in regards to the international minutes that I was promised - each time I have called I have been told the problem is sorted and then I get another message saying more charges have been added.

• 
  Zara (@zazazebra88) reported 17 minutes ago

  @VodafoneAU your app kills me. I’ve come to accept the issues over the past few years, but it’s recently upgraded and now is even worse🥴

• 
  Swadesi (@pockingliberals) reported 18 minutes ago

  Pathetic NBN service @VodafoneAU and pathetic customer care to talk to.

• 
  Sarah Clacherty (@ClachertySarah) reported 18 minutes ago

  @VodafoneAU why do I have to have a link sent to me via SMS to login to my account. No one should be clicking on links in SMS. just because it says Vodafone, doesn’t mean it is. Do you not care about your customers at all?

• 
  Tim Davies (@pwnsnubs) reported 19 minutes ago

  @VodafoneAU getting no network service for about 3 days now. Spoke to cutomer service, they said the network was down and they have had a lot of similar complaints. On Friday, told will be fixed by Saturday. Still no network on Sunday.