Vodafone Australia Outage Report in Lisbaun, Casey, State of Victoria

@VodafoneAU Don’t worry. It’s my phone. Not your network

@Mumdeep @VodafoneAU That is outrageous! Toll should be ashamed of their poor service and Vodafone better make things right.

I just would like to study, however @VodafoneAU doesn’t want to help with this task. Poorly connection, unstable in the past 1h. I’m worried if I’ll have problems during my presentation tomorrow morning 😤

@Mumdeep @VodafoneAU Poor form.

I have reported to @BelongAU service issue in porting my number from @VodafoneAU as I am not getting calls from Landline numbers but still no update on that, not sure where to escalate further. Last resort will be #TIO

@VodafoneIN I am in Australia not sure @VodafoneIN provide service here for @VodafoneAU

It's sad to experience poor customer service. This year's award goes to Christian at @VodafoneAU Chadstone.

@VodafoneAU @jamie_casas Really? Its slow as a turtle at my house!

@VodafoneAU When is outage going to be fixed in West Melbourne

@DaveJ1738 @VodafoneAU I’ve only ever had issues with those two.

Hi @VodafoneAU. Just a tech issues regarding SMS from 1 Vodafone customer to another. DM sent.

Is anyone in #Australia having problems on the @VodafoneAU network

@VodafoneAU My husband has received such appalling service. He has a phone on a 36 month plan, which is still under contract. The phone battery swelled up and Vodafone is refusing to cover the cost $109 of repair. Seems like a break of Australian consumer law @checkouttv

@VodafoneAU I’ve had no NBN, mobile coverage or mobile data since last night (I’m located in Lilydale, Vic) When might service be returned?

@VodafoneAU terrible! Bought nbn in late April. Still no FTTC box after three weeks! After enduring hours of waiting on the phone, the kid could only say “it’s pending” then cut off! This is really quite ridiculous!

@VodafoneAU After being a customer for over a decade dealing with your useless overseas call centers over yet another voda bill stuff up giving me a $1300 bill, restricted phones and many attempts trying to get help including passed to 6 depts hung up on twice bill paid & bye 🤬

I have not seen mobile network as bad as @VodafoneAU and the charges are just too much.. no value for money

@VodafoneAU is there a network problem. Can’t make calls. SOS only

@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

@VodafoneAU are there problems with the app? Tried restarting phone, reinstalling app, but won't go past fingerprint / login. Can you advise?

Hey @VodafoneAU is your network down in Lightsview South Australia? I can’t currently make calls, little bit frustrating in my last few days of recovering from Covid and being stuck in my house.

shitpost #2 - @VodafoneAU tells you they will send you an SMS - never arrives. Try getting an email and the page goes to an "Oops.. something went wrong" page. Fair dinkum - @VodafoneAU about as much use as @DanielAndrewsMP

Kingston in Australias Capital City must have the worst cellphone reception. Unable to make or receive calls. That’s not something one can expect or tolerate in a nations capital! @Optus @VodafoneAU @Telstra Do better!

@VodafoneAU have been on call for more than 35 mins and still going, my issue is still not resolved, getting transferred...fix your customer service 👎

@turna23 @VodafoneAU but 5 months is a long time for the problem to persist, and yes - if they can't sort it out properly then perhaps i will move providers. but claiming i have stockholm syndrome for communicating what is quite a balanced (good and bad) experience with voda is v strange of you

@thomaselliotthk @VodafoneAU I've been with them for like 15 years or something and never had this problem but yeah - if it doesn't get sorted in the next two bills, I'm out and that it a plenty generous grace period

@VodafoneAU I have probably spent over 8 hours on the phone getting these bills sorted - all always the result of Vodafone's error. each time I am strongly assured that it will be resolved and I will /not/ need to call about the issue again. please resolve it with finality

@VodafoneAU all I can say is what a joke your customer service and service has become. After 19 years with you guys and I am now done after today. 45 minutes on the phone to get no where!

@VodafoneAU Lying ***, scamming service! It’s a shame to put Australia next your services name as you definitely don’t represent anything good