Vodafone Australia outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Emery (@ryanremery) reported 2 minutes ago

  Signed up with @VodafoneAU 2 weeks ago for FTTP. My internet then stopped working. @VodafoneAU customer service claimed existing FTTN had been canceled. @NBN_Australia says no. Got FTTP today. Now receiving my "cancelled" FTTN and not FTTP 500MBS I requested 2 weeks ago.

• 
  C (@coryidau) reported 2 minutes ago

  I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov

• 
  Ajay Walia (@ajwalia) reported 3 minutes ago

  I have seen incompetence but @tpg @tpgaustralia is a different level @VodafoneAU , been with both TPG and Vodaphone for 11 Years , hope Vodaphone is able to fix them

• 
  Preeti Gupta (@PreetiG66281049) reported 6 minutes ago

  @VodafoneAU I have requested to please waive off my international roaming only for the period of my stay in Qatar. As I was stuck there and needed to use roaming. When I spoke to one the customer care and she confirmed that it would be one time waive off but now it’s not the case

• 
  Samantha Ioannidis (@sioannidis20) reported 6 minutes ago

  Wtf @VodafoneAU this is all I've seen for fkn 7 hours 🚫! Why don't we have a fkn network? Own your **** and tell your customers why they can't communicate with the outside world! This is absolute bullshit #VodafoneAU #AdelaideSA

• 
  Lachlan 888 (@Lachlan_Mc) reported 14 minutes ago

  @VodafoneAU having to call to do a phone upgrade = lost customer

• 
  The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported 14 minutes ago

  @johncurtin Yes. Vodafone network down. Wish i had checked twitter first before wasting 30 mins of my time trying to figure out if it was something to do with my phone config. #VodaFail @VodafoneAU

• 
  Ariadna Arantes (@AriadnaArantes) reported 16 minutes ago from Westfield, Western Australia

  Vodafone @VodafoneAU you are the worst operator in Australia🤮

• 
  Preeti Gupta (@PreetiG66281049) reported 16 minutes ago

  @VodafoneAU you sucks

• 
  Peter Watts (@PeterWatts1980) reported 18 minutes ago

  @VodafoneAU having issues sending SMS in Perth, WA. Is there any issues in the area?