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Vodafone Australia

Vodafone Australia outages and service status in Mackay, Queensland

Why is my Vodafone Australia service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Vodafone Australia

Vodafone Australia is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  • 41% Internet (41%)
  • 41% Phone (41%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • wrhollingsworth
    William (@wrhollingsworth) reported

    @RecliningPanda @Optus @VodafoneAU I had NBN techs out and they replaced everything but it made no difference. The Optus support acknowledged the problem was on their end but then slammed shut on doing anything about it.

  • 22DanielleM
    Danielle (@22DanielleM) reported

    @VodafoneAU hey team, are we experiencing another issue in Collie 6225? Techs fixed something yesterday, but it seems we’re back to 3g/vodafone au r.

  • sebbiepie
    Gay Weather Balloon (@sebbiepie) reported

    @VodafoneAU why am I getting constant drop outs on 5G and my NBN service in Reservoir. What’s the point of paying for high speed internet if I can’t stream a 30 minute TV show?

  • J_LU91
    J (@J_LU91) reported

    @joelfcbirch @VodafoneAU I have never heard of it, what is that? If need be I can possibly create an account for you?!?

  • 22DanielleM
    Danielle (@22DanielleM) reported

    @VodafoneAU hey team, pretty sure there is a 4g outage in Collie 6225. Had 4g this morning, currently on 3g VodafoneAU R. Please don’t tell me that’s because I’m regional. We get 4g here normally. Any chance your system has a listed outage?

  • rhys_cherry
    Rhys Cherry (@rhys_cherry) reported

    Information for travellers into Australia, NEVER use @VodafoneAU!! We’ve had nothing but trouble since the day we arrived and after being told we can have a refund, they are still refusing to give us our money bank. Countless phone calls and time wasted #awfulservice #vodafoneau

  • itsmitrybitch
    George (@itsmitrybitch) reported

    @VodafoneAU Why does your app never work?

  • RecliningPanda
    Reclining Panda (@RecliningPanda) reported

    @wrhollingsworth @Optus @VodafoneAU Yea it’s becoming real tempting. The drop outs arnt a problem since we got a nbn tech out and they discovered a splitter with one side not connected to anything and was shittly done. Maybe get a non optus cabler to check things out. Ironically I used to have a cabling license.

  • SteveSeymour16
    DankMcChicken. (@SteveSeymour16) reported

    ay @VodafoneAU ya Myvodafone app sucks

  • sam_potts
    Sam Potts (@sam_potts) reported

    @VodafoneAU Please go back to a simple username and password login and allow it to "remember me". This new login via SMS is a pain and seems to kick me out after a few minutes. It's horrible UX, please give that feedback to whoever needs to hear it.