Vodafone Australia outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kristina Main (@miss_main) reported 3 minutes ago

  @VodafoneAU whats the go with the network outage?

• 
  C (@coryidau) reported 3 minutes ago

  I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov

• 
  Jean-Paul Bartolomei (@ultimablackmage) reported 3 minutes ago

  Thanks to @Optus & their ongoing "upgrade" to my tower, killing my @VodafoneAU mobile service on top of my 5G Home Broadband... I found out my sister spent an hour trying to call me about a family death! I literally got a call AFTER leaving the cell tower covered area! 🤬

• 
  Javaid Iqbal (@javaidleo) reported 4 minutes ago

  @VodafoneAU I am using a Pakistani number (Ufone) on roaming in Australia. For the first few days, roaming worked fine, but for the past week, it has stopped working. I am no longer receiving SMS messages. Please help.

• 
  Tiffany (@msstraighty180) reported 5 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  Jacqui Baker-Stubbs (Jacqui George) (@JBStoyou) reported 8 minutes ago

  Hey @VodafoneAU What was wrong with your service today? 5 devices on 3 different accounts all running Vodafone sims, yet we could not get any data service for hours at the @ausgrandprix. Luckily someone had a @Telstra wifi we could hit spot off. Will this continue all weekend?

• 
  Samantha Ioannidis (@sioannidis20) reported 9 minutes ago

  @VodafoneGroup what's the issue in Adelaide SA? NO NETWORK FOR OVER 7 HOURS AND AS USUAL NO COMMS TO YOUR CUSTOMERS OWNING YOU HAVE SERIOUS PROBLEMS! This is all I see 🚫🚫🚫🚫🚫🚫 #VodafoneAU

• 
  Evans Electric (@tsport100) reported 10 minutes ago

  @VodafoneAU network maintenance in 2151 has not been resolved… constant drop-out makes your service unusable.

• 
  Ryan Emery (@ryanremery) reported 11 minutes ago

  So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

• 
  John Hair (@jhair97002) reported 15 minutes ago

  @VodafoneAU Why wouldn’t you email your customers regarding the outage? Incredibly poor standards.