Vodafone Australia

Vodafone Australia Outage Report in Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Australia Outage Chart in Mackay, State of Queensland 01/28/2026 17:15

January 28: Problems at Vodafone Australia

Vodafone Australia is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (27%)

    Phone (27%)

  3. E-mail (11%)

    E-mail (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. Wi-fi (6%)

    Wi-fi (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • jccrealdeal jcc (@jccrealdeal) reported

    @VodafoneAU do you have service in Birdsville qld

  • Synbios_ Synbios (@Synbios_) reported

    @VodafoneAU any plans to fix the Android Vodafone app? Have never been able to log in once since the new version launched, and judging by the countless number of 1 star reviews I'm hardly the only one who thinks an app that can't even log you in is functionally broken and poor.

  • kate_raindrops KateRaindrops (@kate_raindrops) reported

    @kentparktweet @VodafoneAU Been happy with TPG. Also find I get notified of potential issues (which rarely eventuate) but a friend in same apartment block never hears anything from her provider. So communication has been decent.

  • GsSaurabh Saurabh Sharma (@GsSaurabh) reported

    @VodafoneAU Worst customer service ever. I did not receive any internet service for last 15 day and Vodafone unable to fix the problem, all ways give me 72 hours of time frame & after finish 72 hours then another 72 hours after 15 days without internet and being compromised

  • kentparktweet Kent Parkstreet, Laird of ****** (@kentparktweet) reported

    @kate_raindrops @VodafoneAU When I asked why I wasn’t notified of the potential outage they told me I could look up their maintenance program any time. Even sent me a link. I’m not sure how this was supposed to help.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported

    Hi @VodafoneAU What’s your most parable service to Telstra’s 40gb service?

  • kentparktweet Kent Parkstreet, Laird of ****** (@kentparktweet) reported

    @JustAnotherCat_ @VodafoneAU I’ve been complaining all week, been offered a $30 refund, spent more than $30 of my time trying to work out the problem they caused. I’m out of the patience they’ve been thanking me for.

  • kentparktweet Kent Parkstreet, Laird of ****** (@kentparktweet) reported

    A week ago @VodafoneAU began “improvements” in my area. Since then there has been limited coverage in my apartment, internet too slow to be useful and no useful phone service. For a week I’ve been told it will come good tonight. Which new telco do you recommend?

  • favaloresposa caciocavallo (@favaloresposa) reported

    @kentparktweet @VodafoneAU We changed to IINET after years of problems with OPTUS. So far (2 years) not one single issue, better speed and if you do have a problem there is a human on the line.

  • OomPol Uncle Pol (@OomPol) reported

    @VodafoneAU Vodafone's going downhill.Both my vodafone apps/internet browsers site doesn't work. My direct debitcard has been rejected,although it has not been changed. Plenty fund & expiry date.Maybe time changing providers.Hears many bad services of Tpg.