Vodafone Australia outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brent Johnson (@BrentJo56408314) reported 5 minutes ago

  @VodafoneAU Vodafone customer policy is to threaten customers to pay a week early or be fined. This is fraud but Vodafone doesn't care because they have government support to committ fraud

• 
  Aussie Hindu (@aussie_hindu) reported 6 minutes ago

  @VodafoneAU No mobile network in Deanside - 3336. By when will the services be restored?

• 
  Tiffany (@msstraighty180) reported 8 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  Reasonably Angry (@PenelopePPop) reported 9 minutes ago

  So about an hour ago someone called my @VodafoneAU number saying they just missed a call from my number, they said they just hit call back. I had not even touched my phone since before midday. With other recent issues I wonder is something is wrong with the network

• 
  C (@coryidau) reported 10 minutes ago

  I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov

• 
  Eddie Redcliffe (@fictillius) reported 10 minutes ago

  @sylmobile @VodafoneAU No carriers in Aus support RCS on iPhone

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  Ritesh Chakraborty (@riteshcruise) reported 11 minutes ago

  @amitkacker @VodafoneAU Aah ok so it’s home broadband .. m sure there may be some issue - try to call and get a complaint number so you can use it to escalate further ..

• 
  God (@God2pointOoh) reported 12 minutes ago

  @VodafoneAU I am Wondering what you are going to grant all my children who literally lost a days work/ socialising/support/contact/productivity because of your outage?

• 
  Al Canavan (@barefootgreek) reported 18 minutes ago

  @VodafoneAU what is happening with your app? I have not been able to sign in for days. It just says technical issues. When is this fling to be fixed?

• 
  Ryan Emery (@ryanremery) reported 18 minutes ago

  @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.