Vodafone Australia Outage Report in Parslows, Yarra Ranges, State of Victoria

@VodafoneAU Yeah, you don't have 'upgrades and maintenance that may affect your service' going for ten years. It's ok, you don't have to make excuses for the council being too spineless to allow the towers to go in.

@VodafoneAU I’ve been trying for 3 weeks to get the truth regarding the delivery of my new iPhone SE 2. After over an hour in chat today the Vodafone app & chat has dropped out & I am still unable to resolve. Very unhappy customer here

@VodafoneAU After being a customer for over a decade dealing with your useless overseas call centers over yet another voda bill stuff up giving me a $1300 bill, restricted phones and many attempts trying to get help including passed to 6 depts hung up on twice bill paid & bye 🤬

@VodafoneAU is there any issues with the 4G network between Northcote & Preston? Nothing this morning or now. Can barely get 3G.

@VodafoneAU It's OK. I worked out Google are having issues. I fixed it

@VodafoneAU @jamie_casas Really? Its slow as a turtle at my house!

@VodafoneAU I’ve had no NBN, mobile coverage or mobile data since last night (I’m located in Lilydale, Vic) When might service be returned?

Just spent 1.5hrs on phone to @VodafoneAU to upgrade phone to find out somehow they had allowed me to be paying for 3 phones for the last 6mths. It's their stuff up & now they won't allow me to get an upgrade until they work out the issue. Thanks for wasting my time and $$$

@VodafoneAU Because of a glitch in ur system. My handset wasn’t charged to my account in 2019 and now because this glitch has been fixed, your expecting me to pay this now? I don’t think that’s correct. Also, I put in a complaint and no one will call me back….sort it out!

@VodafoneAU why does my mobile data signal always get weak when my train is between Caulfield and South Yarra?

Hi @VodafoneAU. Just a tech issues regarding SMS from 1 Vodafone customer to another. DM sent.

@VodafoneAU Better text, the reception here can be pretty poor at times.

@swearyanthony @VodafoneAU @NSWSES Pretty sure I had a cert error using Vodafone via tethering on Thursday or Friday. In Melbs, naturally. Not an issue now but could suggest they’re rolling out certs around the country?

Now I understand how @ScottMorrisonMP feels. The @VodafoneAU network is down and my daughters are blaming me

Have had to find a McDonalds to get onto the internet and make phone calls. Thanks for the wifi Macca’s! Hopefully @VodafoneAU fixes the problem soon!!! 🤬

@VodafoneAU what's going on with your customer service number? Can't connect with that number even though I tried several times

@VodafoneAU When is outage going to be fixed in West Melbourne

@VodafoneAU have you got outage? Texts not going thru?

Is @VodafoneAU down again?

@VodafoneAU They didn't fall back to 3G, we had no data service since lunchtime.

You fill out the stat dec, line up to get a JP to sign it, file a police report etc. What happens next is the “lovely” people at @VodafoneAU will cancel your entire account. Say goodbye to your phone number. Absolutely gone. That’s what has happened with my other half. 2/.

A week ago @VodafoneAU began “improvements” in my area. Since then there has been limited coverage in my apartment, internet too slow to be useful and no useful phone service. For a week I’ve been told it will come good tonight. Which new telco do you recommend?

So if you fall victim of a @vodafoneAU upgrade scam, where they gain access to your account, order 2 new iPhone 13s. But you catch on and have that cancelled. Yet they still try to deliver those phones, and you refuse to accept. You follow the directions from customer service 1/.

hopefully final update: we signed up to @VodafoneAU today and within 1 minute had a working connection. Cant figure out how to cancel with them dodo fellas but I will be sending them my therapy bill

@kentparktweet @VodafoneAU I’m with Telstra and they did the same thing. ‘Improvements’ that meant little to no coverage for weeks. I made a complaint, why should I pay for a service that’s non existent. They gave me a credit on my bill and service was restored the next day.

@kentparktweet @VodafoneAU Vodafone has never had good reception anywhere even in Queensland.

@VodafoneAU No, she was in a store last night, call centre told them that the number is gone "for her safety". A number she had since 2004. They had described it like a credit card, have to cancel it. Phone numbers are not quite like that at all...

@VodafoneAU you’re services are ****

Hi @VodafoneAU What’s your most parable service to Telstra’s 40gb service?

@VodafoneAU absolutely regret signing a plan with you lot. Absolute disgraceful service here in Perth. Horrendous coverage that is so bad I’m lucky to get 2 signal bars in a location those I’m sitting with get 5 bars with Optus. I will forever warn people off your ****** service!