Vodafone Australia Outage Report in Saint Leonards, Greater Geelong, State of Victoria

I just would like to study, however @VodafoneAU doesn’t want to help with this task. Poorly connection, unstable in the past 1h. I’m worried if I’ll have problems during my presentation tomorrow morning 😤

@VodafoneAU is there a network problem. Can’t make calls. SOS only

Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

@VodafoneAU terrible! Bought nbn in late April. Still no FTTC box after three weeks! After enduring hours of waiting on the phone, the kid could only say “it’s pending” then cut off! This is really quite ridiculous!

It's sad to experience poor customer service. This year's award goes to Christian at @VodafoneAU Chadstone.

@DaveJ1738 @VodafoneAU I’ve only ever had issues with those two.

@Mumdeep @VodafoneAU That is outrageous! Toll should be ashamed of their poor service and Vodafone better make things right.

@VodafoneAU I’ve charged my pre paid plan today and the internet is not working. I’ve trying to fix it for more than 1 hours in the chat and it was unsuccessful, and the chat became instantly offline

I have not seen mobile network as bad as @VodafoneAU and the charges are just too much.. no value for money

@mrgnarchr @VodafoneAU I doubt they would. Sounds like something customer support would say to appease angry customers. The truly sad part is they probably have plenty who would demand someone get fired over it.

@VodafoneIN I am in Australia not sure @VodafoneIN provide service here for @VodafoneAU

@Mumdeep @VodafoneAU Poor form.

@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

@VodafoneAU claims to have the best 4G network within & around the Melbourne CBD. Probably the best shittiest. Took me hours to load a page on Facebook. 😒

@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

@VodafoneAU Don’t worry. It’s my phone. Not your network

@VodafoneAU My husband has received such appalling service. He has a phone on a 36 month plan, which is still under contract. The phone battery swelled up and Vodafone is refusing to cover the cost $109 of repair. Seems like a break of Australian consumer law @checkouttv

Is anyone in #Australia having problems on the @VodafoneAU network

I have reported to @BelongAU service issue in porting my number from @VodafoneAU as I am not getting calls from Landline numbers but still no update on that, not sure where to escalate further. Last resort will be #TIO

@jbugs14 @NBN_Australia @VodafoneAU Well then that’s poor service by NBN

@captainfez @NBN_Australia @VodafoneAU Ugh! I even anticipated this being an issue and double/triple checked that vodafone had the correct address and they ended up hijacking the poor doc's office connection - and they're a small practice with mostly elderly patients and we cut them off for 4 days and counting 🤬

@VodafoneAU what a stupid login system.. how do I login from my computer when the only way to authenticate is by receiving an SMS? How do I use the login link in SMS on the computer- email the link to myself?? 👏 worthy??

@VodafoneAU If you enjoy seeing me having the best possible connection you should do something about your unreliable network rather that posting a "positive" message as it's social media. The outage will be all day 7am to 5pm on a Saturday which affects so many people.

Which one is worst @TPG_Telecom Or @VodafoneAU #HelpMe2decide

@VodafoneAU Your app won't let me login, your number to call hung up on me when I selected 1 for I am the account holder, with the automated system saying it doesn't recognise my choice. My account will get a late fee all because you guys still have fixed anything.

@VodafoneAU Unbelievable another outage in northern beaches. No network in Newport again for the x time this month. Fix your issues.

@stilovemen @DarkViperAU @VodafoneAU Sadly, the connection on them is often unstable(if I can phrase it that way?). Like I would get packet loss on games, so I doubt they'd be a good option for streaming.

@VodafoneAU you're emailing me someone else's bills, I'm not a customer. Hit me up.

Looks like it’s time to say goodbye to @VodafoneAU after being a customer since 13 years (including 3 mobile ) 😞

@VodafoneAU @vodafoneservice how do I escalate an issue? Apparently the only thing Vodafone can do to fix the no signal at me new house is to transfer me to the Cancellations Team??