Vodafone Australia outages and service status in Wondai, Queensland

Problems in the last 24 hours in Wondai, Queensland

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Wondai, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cryptojunkie101 (@Cryptojunkie101) reported 7 minutes ago

  @VodafoneAU I don't know what is happening with vodafone but this month they have made me have the worst customer experience ever, I have never been through so much crap that I srill haven't sorted, your calling automation is horrible and your customer support is useless 🤮🤯

• 
  JoshAtticus (@joshatticus) reported 8 minutes ago

  @VodafoneAU has banned all minors from accessing their accounts, with no way to contact them or cancel your service. With their "new login" system, it asks for a date of birth, and if you're under 18, you can't access your account at all.

• 
  rick (@DuhraR) reported 9 minutes ago

  @VodafoneAU why am I having to call for the third time to speak to the third person in regards to the international minutes that I was promised - each time I have called I have been told the problem is sorted and then I get another message saying more charges have been added.

• 
  Sarah (@Saritabegood) reported 10 minutes ago

  @VodafoneAU part 2. Vodafone cancelled my number. Spoke to multiple customer service team members, saying that the account was deleted by accident and I did have credit in the account. (Confirmed by visa) I mentioned I couldn’t login. Gave them my Spanish contact number.

• 
  Paul K | @paulk_@mastodon.social (@paulipaulyk) reported 11 minutes ago

  If @VodafoneAU actually were proactive in communicating outages as soon as they happened it would reduce the customer rage by 50%!!! But they’ve never actually been good at that imo.

• 
  Benji James (@benjivoices) reported 11 minutes ago

  As we speak, @Optus, @VodafoneAU, and @Aussie_BB are all down, with no signs of news as to why all 3 are all down at once. I’m calling it - there’s been a massive hack of some sort. #australia #geelong #internet

• 
  engeniero_ako (@engeniero_ako) reported 11 minutes ago

  @VodafoneAU im trying ro recharge my crwdits but your app is so buggy that I need to log in several times even if Im in the app. Im into this endless cycle of logging in and then i gave up due to frustration. Hope u fix your app. U are increasing ur plans but the service is poor!

• 
  Preeti Gupta (@PreetiG66281049) reported 13 minutes ago

  @VodafoneAU I have requested to please waive off my international roaming only for the period of my stay in Qatar. As I was stuck there and needed to use roaming. When I spoke to one the customer care and she confirmed that it would be one time waive off but now it’s not the case

• 
  5star (@fumesniffer) reported 19 minutes ago

  @VodafoneAU This has been going on for hours now. Cannot login to multiple work or personal sites/functions due to 2 step authentication texts not being received. Any indication of how long we will not be able to send or receive SMS?

• 
  dilemma (@StroppyTits) reported 21 minutes ago

  @VodafoneAU enduring a kafkaesque circular virtual tour of your offshore call centres today and the treatment I received, both the original issue and my attempt to rectify it lead me to the conclusion to reward me for nearly 20 years loyalty you say f$&k you sucker Gross 🤮