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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (40%)
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Connection (26%)
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Messaging (19%)
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Multimedia (7%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection | |
| Waynesboro |
Messaging | |
 Melbourne |
App Crashing | |
 Stuttgart |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business Every ticket I've submitted says it's "been answered". Even though the reply is the same. I'm still not able to activate my phone. What am I supposed to do? Please help me.
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Doodoo
(@Doodoo07127954) reported
@Viber I have been trying to get in touch with or actually have someone help me and not just keep getting the same automated ticket response. Please help ASAP!!!
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Jack
(@JackPeters80) reported
@ViberHelp Hey Viber, I'm still here - blocked out. PLEASE HELP!
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narek93
(@narek931) reported
@Viber Hello I have a very very big problem, you have to save my life please 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼
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jayakumar kumar
(@jayakum51277807) reported
@ViberHelp Hi, past 3 days my Viber +9607789099 messages was not working it showing activate failed. Several times mail to Viber support, still now there's no responsible. Next what's the solutions for resolve the issue. Waiting for suggestions from anyone.
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Jack
(@JackPeters80) reported
@ViberHelp @roaleonardo No you won't - you're just blocking people's numbers with no chance for an appeal or anything. Same canned response. DO SOMETHING TO HELP US
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museo de namjoon 🖼️ 🌊 Indigo 🌊
(@kwonwoolee07) reported
@Viber Hello can activated Esim # be used to activate on viber? We've tried it and the error still persists. Submitted a ticket as well. Hope you answer ASAP. Thanks.
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Milner
(@sayIcr_) reported
@Viber I have never used Viber before but my phone number says activation failed, please I want you guys to fix this
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Kimberly Wilson
(@Kimwlisom) reported
@fontainenine @ViberHelp Yeah, it's been crappie service for the holidays, mine had to get removed from Viber Spam servers, try a DM to @blaqcybertech77 or DM IG (Crimson Cyber Tech)
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Rider
(@Riderthunder) reported
@ViberHelp Don’t see where to do this in that link. By doing a google search seems most have this issue and Viber has said it’s not supporting Apple watch anymore with the new updates
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Jon
(@j_npol) reported
Is anyone else having issues sending messages on @Viber? All of my messages seem to get stuck on 1 check.
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business Viber us useless! After many attempts to get customer service I get the same automated response that my account was suspected of spam. I haven't spammed anyone. UNBLOCK MY ACCOUNT NOW! Ticket # 311387539
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Jack
(@JackPeters80) reported
@ViberHelp Viber help is literally just automated messages! I can't believe we trust you with our precious/valuable information. Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@ViberHelp I've already contacted them but they are no help. Please unblock my number. I need to use it for work. Please
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Jack
(@JackPeters80) reported
@Viber Viber has wrongly blocked me. How do I appeal this? I've been using Viber for literally years without any issues!
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Jack
(@JackPeters80) reported
@Viber Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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Luke Biggin
(@lbiggin97) reported
@ViberHelp hi my number has been mistakenly blocked on Viber. I've only used viber for family chats so not sure why it thinks I'm spam.. When raising a support case I get an automatic reply that says my number cannot be unblocked, do not reply.. Can you help please?
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🇺🇸🇺🇸fontainenine🇺🇸🇺🇸
(@fontainenine) reported
@ViberHelp hey there. Asking for assistance. My Viber stoped working. I reinstalled and now I get “Activation Failed” which seems like my number got added to spam. I only talk to my family and would like service back. Thanks!
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🇺🇸🇺🇸fontainenine🇺🇸🇺🇸
(@fontainenine) reported
@Viber need assistance. My phone number has been blocked from activation because it’s been identified as spam…I’ve never used it for anything other than messaging family. Would like your service back
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dave
(@dvillishh) reported
Hi @Viber @ViberHelp my phone number was locked out and unable to receive OTP anymore please help
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@Viber @Viber4Business @ViberHelp Please unblock my number. This is my first time registrating to viber but my number was detected as a source of spam. I need to use viber for work. Please fix my problem ASAP. Indonesian number 895610733479
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@ViberHelp Please unblock my number. This is my first time registrating to viber but my number was detected as a source of spam. I need to use viber for work. Please fix my problem ASAP. Indonesian number 895610733479
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DZ
(@CapMamdohsamy) reported
@Viber Welcome Viber I submit a report about an employee of "Viber Support, specifically the Middle East, but this employee "Mustafa Kaddan" does not help any of the users at all. We ask you to change this employee or check with him Thank you very much
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Jack
(@JackPeters80) reported
@ViberHelp I did that multiple times, I get the same response. I cannot activate my phone. Here was my last ticket #832287692 I really don't understand why this is so difficult. Can you please just help me??
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Jack
(@JackPeters80) reported
@Viber This is so infuriating - VIBER HAS ABSOLUTELY NO LIVE SUPPORT You blocked me for no reason and there is no way to get unblocked? Help!
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business If you would actually help me and not just send an automated response then maybe I'd believe you. I once thought Viber was great. Now I'm thinking what he heck? This is your customer support?? You should be reported!
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Salam
(@abdulmassih2) reported
@Viber please help me how to print chat messages form Viber?
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Monika Dovydavičienė
(@dovydaviciene) reported
@Viber @viber your support is useless its been 4 days trying to get help on activating my account with zero help from your side. Dissapointing!
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Rider
(@Riderthunder) reported
@viber @viberhelp myself and my family have used Viber for years. But no longer. Will be deleting Viber and no longer using it due them not working with Apple watch. Will be using other apps. Backward and poor business decision #viber
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Jack
(@JackPeters80) reported
@ViberHelp Please help me. I keep getting the same auto reply response, no one is actually assisting me. Here is my recent ticket # 832287692