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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Marian Plakmeijer
(@plakmeijer1973) reported
@ViberHelp Can you help me can not op my mobile every time say the same and not code
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Brian 🏴
(@BIM_Scot) reported
@Viber Hi Is there a viber service status page? Past hour been trying to send some photos as part of message & just getting scrolling wheel.
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ʟɪᴢᴀɴɴᴇ ᴄᴏ
(@lizanne_co) reported
@ViberHelp i csn’t receive or send images anymore after the viber app update. How can i fix this issue? Thank you.
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Madman with a box
(@crovster) reported
@ViberHelp @Viber How exactly to do that? I dont see option to open ticket, just some help topics with instructions on various topics
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ViberHelp
(@ViberHelp) reported
@sayimanohar @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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polarka77
(@polarka77) reported
@BIM_Scot @Viber I have the same problem with sending photos after upgrading the app today 26.2.2022. Viber# what's going on?
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Eleanor Rudge
(@ElleRudge) reported
@ViberHelp Hi, I have two questions. 1. Can you still email yourself a message history on version 17.0.1? I can’t find this option in settings. 2. When I try to back up to iCloud (iPhone 7 operating on IOS 15.3.1) I get the following ‘error in back up process’. Why is this?
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ViberHelp
(@ViberHelp) reported
@akosikel123 @sayimanohar @Viber We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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ViberHelp
(@ViberHelp) reported
@BIM_Scot @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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Rufus
(@RufusBatman) reported
@Viber After the 2 latest updates, all iPhone users we have serious issues: msgs are delivered if we don’t open the app, cannot send or receive photos. Check the app store for the comments and fix the app.
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I’m 一人了
(@RajkoKljajic) reported
Is @Viber @ViberHelp down?
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Teresa Hernandez
(@mtghernandez) reported
@ViberHelp can you help me? I got blocked
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polarka77
(@polarka77) reported
@Viber I am reporting a problem with sending photos after today's application upgrade in the App Store 2/26/2022. What's up Viber?
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Kel Reyes
(@akosikel123) reported
@ViberHelp Hey. Still no fix even after the new update? Still cant play all the voice messages in my threads
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Robert Bratter
(@RobertBratter) reported
@ViberHelp when I click on the location icon the map doesn’t show up. Just started a few days ago. I uninstalled and reinstalled the app and same thing. The heart icon flashes if I tap the location icon a few times. Help please.
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nana⁷ 🍒🌸 | 🌈🐿
(@iddonthavethink) reported
@ViberHelp will you actually help me or anyone else?
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ViberHelp
(@ViberHelp) reported
@sayimanohar @WallyBambasi @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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Nani
(@sayimanohar) reported
@ViberHelp @WallyBambasi @Viber Version 17.0.2 have some issues in ios app, please check 🙏🏾 no media is loading cannot send or receive
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Ákos Farkas
(@kosFarkas10) reported
@ViberHelp Please help! I accidently made "secret chat" from a normal chat. Its a very very important chat. Please help! Its a big problem to me. (Sorry, my english knowledge is not the best...)
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𝙍𝙖𝙡𝙡𝙞𝙖 𝘾𝙝𝙧𝙞𝙨𝙩𝙞𝙙𝙤𝙪
(@Ral_Christidou) reported
@ViberHelp @BIM_Scot @Viber I have had the same problem since yesterday. From Greece.
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Broobies™
(@artbrilesboobs) reported
@Viber FIX THE BEACON FOR IPHONE USERS !!!!
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𝓙𝓾𝓰𝓦𝓲𝓽𝓱𝓓𝓪𝔁
(@JUGwithDAX) reported
@ViberHelp having an issue with sending messages by pressing"enter key". Instead of sending messages, the cursor moves down. Thanks
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slotfi
(@tofa311) reported
@Viber Hi,i have a problem with your in my blackberry classic, many times i download the app he still don’t working please give me a solution.Thx.
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AngstyJew🎶
(@That_Musician) reported
@Viber I have constant issues using my @AppleSupport AirPods Pro with my iPhone 12 Pro Max. I have to put them in the case and quickly whip them out to get the audio to connect. Is there anything I should be doing?
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Marija2003
(@Marija20034) reported
@Viber Hello this is a really frustrating problem! Doenloaded viber 2021 and its not activating the viber and constantly saying its a wrong number when its not! 414 275 2195 If you know of any solution how to help please let me know
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Zai is Evil
(@iamZaiEvil) reported
@ViberHelp I need help. My previous number was blocked last Monday. Now, my new number os blocked again. What's happening?
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ViberHelp
(@ViberHelp) reported
@Vaa21a @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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ViberHelp
(@ViberHelp) reported
@johnverp1 @Viber Hey, this number may have been transferred to another person by provider and the issue could happen on your side. Please just delete this number in order to avoid misunderstanding.
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katherinekayet
(@katherinekaye) reported
@ViberHelp @Vaa21a @Viber Still not working!
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Wally Bambasi
(@WallyBambasi) reported
@sayimanohar @Viber @ViberHelp Same issue here