Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (31%)
• Connection (31%)
• App Crashing (19%)
• Multimedia (13%)
• Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sofia	Messaging	16 days ago
La Tour-de-Peilz	Connection	27 days ago
Greater Noida	App Crashing	1 month ago
Stuttgart	Messaging	1 month ago
Baguio	Messaging	1 month ago
Blagnac	Multimedia	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sonia ✨ (@LadyCloud95) reported 59 seconds ago

  @ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.

• 
  Alaska (@alaskaaaaaaA13) reported 2 minutes ago

  @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  Rakuten Viber (@Viber) reported 6 minutes ago

  @rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.

• 
  Magadh Tours (India) (@magadhtours) reported 6 minutes ago

  @ViberHelp Dear Sir, Madam It's almost a week, there is no action at all. I have not Violated any law. If so, please do let me know, in that condition I will avoid those activities. But please solve this issue. thank you

• 
  Токсоносецот 2.0 (@buturipol2) reported 6 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  IndiaClarePerry (@IndiaPerry6) reported 8 minutes ago

  @ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.

• 
  George (@George189343130) reported 10 minutes ago

  @ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!

• 
  J.Down (@isitwortharead) reported 14 minutes ago

  @ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.

• 
  Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported 17 minutes ago

  Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

• 
  NYOle (@NYCOMch) reported 20 minutes ago

  @Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.

• 
  George (@George189343130) reported 26 minutes ago

  @Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?

• 
  Alaska (@alaskaaaaaaA13) reported 28 minutes ago

  I didn’t click on the link. I didn’t specify any codes that came to me Your Viber account is not protected!! I want you to know that. I’ll tell you how it happened. @ViberHelp @Viber you need to pay attention to the safety of users. Friends, I need help in spreading🙏🏻 #15013605

• 
  गजेन्द्र वीर खत्री JBR (@gajadhamme) reported 28 minutes ago

  Hello @Viber what's wrong with your calling service??

• 
  rev 🩷 (@goodluckbabey) reported 28 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  Виктория Романова (@viktoria47209) reported 31 minutes ago

  @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

• 
  J.Down (@isitwortharead) reported 32 minutes ago

  @Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 35 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  jimerca (@mercyjinuy) reported 35 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  JMooreBoston (@JMooreBoston) reported 39 minutes ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏

• 
  denixx baykin (@denixxbaykin) reported 44 minutes ago

  @Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.

• 
  myhouseinnice (@myhouseinnice1) reported 45 minutes ago

  @ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?

• 
  Daniel Teichert (@Teichi1811) reported 45 minutes ago

  @ViberHelp I was charged to my CC for an annual subscription but my account was reset to regular. Please contact me asap to fix it.

• 
  CLAUDIA CASILLAS (@CLAUDIA33910716) reported 46 minutes ago

  @ViberHelp I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

• 
  ahmed shaan nazeem (@shaan5806) reported 48 minutes ago

  @Viber @Microsoft i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  NYOle (@NYCOMch) reported 53 minutes ago

  @ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.

• 
  Elvis (@Elvis_cyberspy) reported 55 minutes ago

  @araDaraBlue @ViberHelp Message me directly for help

• 
  SpbAthens (@SpbAthens) reported 58 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 58 minutes ago

  One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.

• 
  Photis Constantinou (@photiscon) reported 59 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 59 minutes ago

  @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.