Viber

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 10/19/2025 05:30

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. Connection (42%)

    Connection (42%)

  2. App Crashing (33%)

    App Crashing (33%)

  3. Multimedia (17%)

    Multimedia (17%)

  4. Sign in (8%)

    Sign in (8%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BulgariaStara Zagora Connection
MontenegroPodgorica App Crashing
MontenegroPodgorica App Crashing
MontenegroPodgorica Connection
Bosnia and HerzegovinaBanja Luka App Crashing
GermanyEssen Multimedia
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • FDPascual Federico Pascual🇵🇭 (@FDPascual) reported

    @ViberHelp Which issue are you talking about? Please tell us so we would know how to respond.

  • Irynka_ua saudade (@Irynka_ua) reported

    @ViberHelp Hi Viber, your team blakclisted my nephew again.she is a schoolgirl and use your app for study. She doesn't do suspicious activity, i double checked all her contract. Could you please help?

  • EssinPeace Essin Peace (@EssinPeace) reported

    @Viber I've raised several tickets already describing the problem

  • ulaneslluvia Rain (@ulaneslluvia) reported

    @Viber Is it possible that you could help me with removing a specific ad in my Viber account?

  • FDPascual Federico Pascual🇵🇭 (@FDPascual) reported

    @ViberHelp Won't relaunching Viber set me back to zero -- meaning I would have lost all my files? Only Viber on my laptop was hit. My iPhone's Viber still works. If I relaunch Viber won't my iPhone's Viber go down with the problem of starting all over again from zero?

  • of__lagos OF LAGOS (@of__lagos) reported

    @ViberHelp Please kindly note this doesn't help. All the calls I placed failed. I still have an active plan.

  • AGVelez4 Angel Velez (@AGVelez4) reported

    @ViberHelp can anyone help? When I opened my @Viber all chat messages are gone except groups. All other chats with 1 or more persons gone or No Messages

  • roxsalud Roxanne Bradley (@roxsalud) reported

    @ViberHelp having issues with my account. Requesting for immediate assistance.

  • PaunovicOliver Oliver Paunovic (@PaunovicOliver) reported

    @ViberHelp Dear friends, I sent messages to viber friends informing me about my new job. Now viber has blocked me and I can't use it. Please help.

  • sas_the_agency SAS The Agency (@sas_the_agency) reported

    @ViberHelp Hello my number is 07534971655 - every time I open a private ticket I get the same automated response back. Can you please help?

  • NeuKnowledg Naked Truth & The Well Dressed Lie (@NeuKnowledg) reported

    Viber is down @Viber

  • RitamThapa Ritam Thapa (@RitamThapa) reported

    @Viber Viberout is not working and all calls are getting call failed in viberout. Can you please help

  • Masters4Rock_V Donald Masters (@Masters4Rock_V) reported

    @ViberHelp You have already disabled Viber on the old phone and moved the service to my new phone. If I re-enable (i.e. move back to) my old phone, will it wipe my existing chats? Also, there is no restore option under settings on my new phone Viber install.

  • DanielBigeat French69 (@DanielBigeat) reported

    @Viber It seem that your app stopped working, I can’t call or text. Anyone got the same issue

  • miofli Eleni (@miofli) reported

    @Viber Hm am I the only one having that problem?

  • ugwupreciousozy Precious Ozioma (@ugwupreciousozy) reported

    @ViberHelp pls how do I lodge a complain. I'm having issues with my app I can't make calls and I just downloaded the app still on one week free trial

  • Julia20069379 askbout_julia (@Julia20069379) reported

    @sas_the_agency @Viber This issue is very frustrating, contacting support is worthless cause you will get no reply,you should check out @HELPSERVER_ ,they helped me recover mine, just trying to help.

  • phdee_ Dorothy Zbornak (@phdee_) reported

    @ViberHelp hello I am still trying to receive help. I cannot make calls to The BAhamas. It says call failed.

  • eeetidonski Michelle Tidon (@eeetidonski) reported

    @ViberHelp I all of a sudden lost chat history for some of my contacts and group chats without doing anything. Already tried restoring, no luck. 😫 What do I do, please help. Thanks!

  • macaraigalyssa 𝗮𝗹𝘆 💗🎀 (@macaraigalyssa) reported

    @ViberHelp hi my number has been reported for spam😩I’ve sent a ticket(5 times to be exact)to viber support and they only emailed me same response that my number cannot be unblocked, given that I’m a first time user here😩help I need my viber accnt back😩I think @Viber was hacked

  • SuIvan6 Su Ivan (@SuIvan6) reported

    @Viber Hi @ViberHelp @Viber I found my message sent to others in personal cannot be sent out, but I can send in viber group channel. Is there any help you can give to me?

  • MariaMindfold ReyEnigmaMarija🎁 (@MariaMindfold) reported

    @Viber .After that, I can sleep/breathe again, gain more fuel and help even more to there is nothing left of me cause I just put all jobs aside now to focus totally on refugee relief for at least two months ahead.

  • fab_lizz Lezel Fabiana (@fab_lizz) reported

    @Viber how to fix download error on photos please. Thank you

  • MariaMindfold ReyEnigmaMarija🎁 (@MariaMindfold) reported

    @Viber .So Viber as encrypted service with so many functions is abs vital under circumstances where connection is so difficult already on internet-losses or whatever is happening of cruelty in the world. All i ask for is to know my giving is wellreceived & then all ‘Seen’ gotta turn ON.

  • gaveem Ahmed Gaveem Ali (@gaveem) reported

    @ViberHelp help! my Viber number has been automatically flagged for spam twice while trying to run a tuition center, specifically while trying to add students to groups! The help site says that the block is permanent. Please help! 😭

  • sas_the_agency SAS The Agency (@sas_the_agency) reported

    @Viber Hello. Please can somebody help. You have mistaken me for ‘spam’ and have blocked my account. I need this rectifying immediately, please can someone contact me directly? Thank you

  • Masters4Rock_V Donald Masters (@Masters4Rock_V) reported

    @filipino_chino @ViberHelp Telephone # (i.e. caller ID) spoofing is a big problem. Telcos claim they cannot stop the fraud, but their digital networks carry the data. It would be an easy comparison of outgoing and caller ID data they can block from traversing their system. We get those calls all the time/1

  • D_Great_ABe ABe (@D_Great_ABe) reported

    @Viber can you help me? I'm trying to log in using my number but it says activation failed.

  • solaris1347 Solaris (@solaris1347) reported

    @viber is not working in #wayland environment in @kdecommunity Plasma!

  • Viber Viber (@Viber) reported

    @dumuluung We are currently in the process of removing this ad. Please note that you can also report an ad at anytime and it will not be shown to you. Please reach out to Viber support or @ViberHelp if you encounter any issues.