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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (34%)
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Messaging (26%)
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Connection (23%)
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Multimedia (11%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging | |
 Calvisson |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Mauro
(@Mauro63475414) reported
@Viber vibers messages are late, there is a big deelay. Calls are late too, deelayed too long and is not calling the person everytime even both on network. Please resolve this problem, the app is about communication, and temporarly is impossible to send messages or call...
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Clara Mario
(@PhenomenalMari1) reported
@Khonki4 @Viber I will kindly recommend you to #toolzcracker on Instagram he fixed mine when I had similar issues
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(@carlosapurco) reported
@ShieldVoC can you help me send across the message to @Viber @ViberHelp for blocking my number again? I just forwarded messages to 8 of my clients because of their phone enquiries and now they blocked my number again. #BadExperience #WorstCustomerService #InconvenientViber
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sweet_girl19
(@sweetgirl1914) reported
@ViberHelp i have a concern but email reply is automated it did not solved my problem
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Bogo 💚
(@bogomep) reported
from
Prague, Hlavní město Praha
I just clicked the "MANAGE AD preference" button on @Viber it's the living hell. Consider leaving this service even if your life depends on it.
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Anu
(@Anu82711032) reported
@ViberHelp i cannot activate my viber account on my dekstop. It says error when i scan the qr code. can u please provide me with some help.
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(@carlosapurco) reported
I need help @ShieldVoC to get my @Viber +9609765475 unblocked. @ViberHelp you did it again. I was just forwarding requested messages to 8 clients and you blocked me! #InconvenientViber #WorstCustomerService #UnblockMyAccount
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💚m💚
(@jaedowook) reported
@ViberHelp @Viber Kindly unblock my viber number. I have only sent less than 10 messages which were not spam messages but you tagged me as a spammer. Please help me fix my account as I really need this for my work. Thank you!
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(@carlosapurco) reported
@ShieldVoC can you kindly help me in alarming @Viber @ViberHelp on how inconsiderate and bad their customer service is? They deleted my messages to which I had to send messages again that lead to eventually blocking my number. This is the most unfriendly and inconvenient app ever
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Ростислав Салабай
(@rostyslav999s) reported
@ClioVip @ViberHelp Do you still need help?
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Simon Gillespie, Anjin Games 🌟
(@anjin_games) reported
@diegomoore I have the same problem @Viber
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Useless Tweets
(@H_SfagiTwnAmnwn) reported
@ViberHelp After activating my new phone number , i sent 4 messages to people i know about deleting my old number. After that my account got blocked for spam. I am trying 4 days now to resolve the issue, opening tickets asking what i must provide for the issue to be solved. I get
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Wali
(@walitweet) reported
@Viber No excitement for users as you are not working properly
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私はJoelです (He/Him/His)
(@egosumJoel) reported
@Viber you need to allow users to select which cloud service to use for back-ups. Forcing the use of iCloud should be categorized as predatory/anti-trust.
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David
(@UpstartCoffee) reported
from
Wellington City, Wellington
@Viber I use your service and I pay for calls out. Why do I see advertisements in the app?
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Lambros Petrou
(@LambrosPetrou) reported
@Viber Viber Out is broken in the UK. No connection goes through...
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Clara Mario
(@PhenomenalMari1) reported
@KusmiRamzeet @Viber I will kindly recommend you to #toolzcracker on Instagram he fixed mine when I had similar issues
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🕊️
(@Khonki4) reported
@Viber Hello, where can tell my problem to be solved? I can make any text edition in my beta app. Please help me. I use Viber a lot but it keeps crashing. Help me please.
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FRED
(@FRED32806206) reported
@ViberHelp I have problem continued with screen get black full or white when I try to open or call sting till 3 min every time and all another apps stings also. My mobile is old Samsung Galaxy 5 this is the folt maybe? Please awnser me at soon as possible.
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anakareng.
(@anakarengr) reported
@Viber I am having trouble activating my new Mexican phone on viber. I do not get SMS nor call and thus cannot use Viber app 😭 I tried to resend, reinstall the app, etc.. nothing works. The number is correctly written and still no progress.
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Posaidon
(@PosaidonX) reported
@ViberHelp This is the question and answer link. I can't do a ticket. I swear you got the shittiest service in the world 😡
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Ростислав Салабай
(@rostyslav999s) reported
@WhatsApp @Viber you guys are behind your competitors in security regards. Please add end to end encrypted backups, and 2fa for login, that you have promised to add for a while now
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Questioning
(@whyonhere) reported
@ViberHelp forgive me my abruptness. Is anyone working for Viber any more? Does it exist? Or is it that you don't like ex customers, but continue to charge them for a service that is cancelled. Then do not respond to emails/online tickets? Thank you
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Nashiu Naeem
(@NashiuNaeem) reported
@shamoosharyf Yeaaah and there’s something wrong with @Viber . They aren’t even sending me the verification code to login to my viber! And boomers keep messaging me on it.
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Robs
(@guill97_wiwi) reported
How good me and some of my friends decided to give a shot to @Viber ! Being abroad & having had Viber installed on my friends phones allow us to still communicate even tho whatsapp, messenger en Instagram are down. #instagramisdown #whatsappdown #Messengerdown
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🧛🏻♀️Vampir-essa 🦇👻 | 🇻🇪🇺🇸🌹
(@vcmarcano) reported
WhatsApp is down and a bunch of us have gigs soon, you know what nightmare this is. @Viber or @signalapp ✅🥺
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Useless Tweets
(@H_SfagiTwnAmnwn) reported
@ViberHelp Thanks for the help. My account got unblocked this morning. However after sending a few messages to my wife and a person from work it got blocked again for no reason again.
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sweet_girl19
(@sweetgirl1914) reported
@ViberHelp No case number given. The person i am talking is not solving my problem
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Karishma Sharma
(@karrysmatic) reported
Is @Viber down? @ViberHelp msgs are not getting delivered .. when I launch the app it says waiting for network then it says updating but the msgs are not going through.. pls help !
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ViberHelp
(@ViberHelp) reported
@carlosapurco @Viber @ShieldVoC Hello, we are sorry to hear that you are facing this issue. Please send us a message so that we can assist you further.