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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (38%)
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App Crashing (31%)
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Connection (23%)
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Sign in (4%)
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Multimedia (3%)
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Glitches (1%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Denis |
Connection | |
 Banja Luka |
Multimedia | |
 Zürich |
Messaging | |
 Rockville |
Messaging | |
 Chaumont-en-Vexin |
Glitches | |
 Genoa |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Arabic For All
(@ArabicAll) reported
@Viber Hi, I have purchased 5.99 pounds credit yet I can not see I in my account. I paid for it but I can't use it. Can anyone help. Thanks
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp Did you manage to get this resolved? I’m having same issue
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buntong-hininga
(@sigh_nako) reported
@Viber r u okay we can't see pics rn pls fix
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zakaria
(@zakarial21) reported
@Viber @TechCrunch I found that viber blocked my account! I was registered for plan for international call! And the problem they never give me the reason!
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PinknoymomARMY 🌈 💜💚
(@pinoymommy) reported
Guys, is there a problem with @Viber ? I can’t seem to open media files on my phone & laptop.
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Ajinkya Deshmukh
(@ajinkya600) reported
@ViberHelp You guys are totally ignoring my issues. I have raised 2 token ticket regarding not receiving activation code. Waited for more than 24 hrs.Sent you screenshots.Requested you to send me code. But you guys keep ignoring. Shame on @ViberHelp Ticket Number - #634201901
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RedRock
(@RedRoccck) reported
Hey @WhatsApp and @Viber, I don’t get any msg or call notifications since updating to iOS 16. Anyone else having the same issue? Notifications setting is fine, background refresh on, restarted, updated apps, to no avail.
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Danielle Glewwe
(@mrsglewwe) reported
Hi @Viber! I’ve been emailing about being locked out of my account, but I’ve been left on read 😢 help a girl out? I miss my group chats.
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san
(@san93472794) reported
@ViberHelp is viber down? My messages on chat groups won't load
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seen kit 😒🌸🌷
(@leaypikit) reported
@Viber you're acting up again. please fix your issues. can't download files as of now
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.
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Khant
(@MMK200990) reported
@Viber @TechCrunch Can't download photo Is there any issue today?
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Araya Rosei 💸 Odd Jobs Monktuber (Debut Oct. 30!)
(@ArayaRosei) reported
@Viber Been trying to sync my phone with my laptop, and it's been failing non-stop. Your website won't even let me DL the installer so I can uninstall and reinstall to troubleshoot. Are you guys having server issues rn?
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𝓳ꫀ𝓲-ꫀꪑ ⚯͛ △⃒⃘ 🎀
(@jei3m11) reported
@ViberHelp please fix your viber notifications on iphone. It’s not receiving notifications. Messages will only go through, if the app is opened! If I use an android phone, there’s notif, but the pics are blurry, if I receive or sent a photo to an iphone user.
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kerbae
(@kerbibal) reported
hi @ViberHelp @Viber, need help with my account. when i tried reinstalling viber, it only says ‘activation failed’ as error what’s out workaround here huhu helppp
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Mila
(@LYCOICAT) reported
@ViberHelp hi can you help I added credit to account can you refund me as I can’t use it. Thanks
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Zaizen
(@Zaizen01242038) reported
@Viber tell me why a request to unblock a number is turned down by your customer support regardless of how much I request it. I've explained the situation countless of times but it seems to me that they're ignoring my requests now
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PTD
(@PC_Mechanic) reported
@ViberHelp I have and you said my number is blocked for span which it isn't as it's only ever used to contact family members. Your support team did nothing to help. Do I have to report the same thing again ?
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vtails
(@vtails) reported
@Viber OMG what is wrong with your app?? We’ve updated our apps, our phones and our apps again… even deleted and reinstalled… still, we’re not getting notifications and having to text eachother to look at viber before the messages go through! Please help! @uglytoy
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Katya's Compass (Dreamtime Aquarium) ⚖
(@Katya_Compass) reported
@ViberHelp Viber claims: "For activation or technical issues, open a support ticket for the best possible service". I've never had such an appalling customer service in my life. Usually, a reputable company tries to please its customers.
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Leojendary
(@leojendary) reported
@Viber has issues? Can send data but cannot download or view 😵
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Lyle van der Merwe
(@Lyle_vdMerwe) reported
Green app people problems #whatsappdown @Viber
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Nguyen Vu Thanh
(@thanhvms3) reported
@Viber @TechCrunch Cannot send/receive photo on Viber now, any problem ?
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Tori Y Bai
(@tori_bai) reported
@ViberHelp hi I changed number and Viber account has been blocked with ‘The account has been automatically added to a block list and can not be unblocked’ can someone help?
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp @jei3m11 @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.
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Araya Rosei 💸 Odd Jobs Monktuber (Debut Oct. 30!)
(@ArayaRosei) reported
@Viber @ViberHelp Been trying to sync my phone with my laptop, and it's been failing non-stop. Your website won't even let me DL the installer so I can uninstall and reinstall to troubleshoot. Are you guys having server issues rn?
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Jonny Fraser
(@jpearla2) reported
@ViberHelp @Viber @ViberHelp I've opened support tickets through both online forms with no response. Can someone please get back to me and help me with my number being blocked? My number is not spam, it's a mistake. It's urgent.
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.
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Abhishek K
(@Abhikumar199) reported
@AppleSupport , @Viber @ViberHelp , trying to move Viber app from one iphone to another iphone but unable to do so, taken backup of data on icloud but still it's not working. Apple & Viber are clueless in that case please update your website, help forum that it's not supported.
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radler
(@Ridwan38206152) reported
@mrsglewwe @Viber Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue