Viber

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 06/19/2024 10:00

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. Connection (28%)

    Connection (28%)

  2. Messaging (26%)

    Messaging (26%)

  3. Sign in (15%)

    Sign in (15%)

  4. Multimedia (13%)

    Multimedia (13%)

  5. Glitches (9%)

    Glitches (9%)

  6. App Crashing (7%)

    App Crashing (7%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLüdenscheid Messaging
IndiaDelhi Multimedia
BangladeshDhaka Messaging
Bosnia and HerzegovinaKakanj Connection
United StatesKingsport Connection
IndiaDelhi Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • mrlmaa_ Marla (@mrlmaa_) reported

    Wow. Got blocked out of my @Viber account for suspected spamming even though it never happened. Sent a ticket to the customer service about it and was told not to reply back and was offered no solution. No wonder people are switching to Telegram 😔

  • FAphril Aphril F (@FAphril) reported

    @ViberHelp Talk to me please. I am going to loose my job for doing this to me. help me understand why can't a human being talk to me and just sending me an automated message.

  • JasonMengLy Jason (@JasonMengLy) reported

    @ViberHelp I can’t sign in to Viber without the app said activate failed, can you help me please?

  • naydenovstoyan Stoyan Naydenov (@naydenovstoyan) reported

    @Viber your product is horrible. After trying to move my chats to a new device, I lost most of the images associated with them. I had to go back and forth between devices to solve the issue. That was UNTIL you blocked my number from getting auth codes. WTF?!

  • RaphunzeLOVE Arci Buganan (@RaphunzeLOVE) reported

    @ViberHelp What’s the next step? I badly need to get it activated. Im using it for work. Please help me

  • Pixiusie Ῥυγχίνοι / Rhynchinoi / Runčini 4 💉💉💉💉 (@Pixiusie) reported

    Hey @ViberHelp, Why I cannot register on a new phone with my number? I have tried 2 different numbers ( where I have an account) and one completely NEW never used. Activation failed error - and no I am not a source of a spam as I could not register the never-used number

  • MaheshPoudel13 Mahesh Poudel (@MaheshPoudel13) reported

    @Viber it seems for the past few days message specific emojis are removed in private chat group for all android devices. Is there a fix in sight?

  • vajessryll Jessryll Ann Margaret Batac (@vajessryll) reported

    @Viber hello please help me. I cant send message or make a call .Thank you

  • tatyanashishka Татьяна (@tatyanashishka) reported

    @Viber @ViberHelp a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked

  • tatyanashishka Татьяна (@tatyanashishka) reported

    @ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked

  • tatyanashishka Татьяна (@tatyanashishka) reported

    @ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation

  • 98Mondr Mondr.98 (@98Mondr) reported

    @ViberHelp @Viber Hello, my problem is not resolved 

  • varfrog Arnoldas Grigutis (@varfrog) reported

    @Viber problem on iOS 15.1: messages arrive only after Viber is opened, until then they do not arrive (sender sees 1 checkmark near messages). Seems like push notifications not arriving? All notifications are on. #viber

  • navarajkharal :) नवदिप🇳🇵 (@navarajkharal) reported

    i am facing problem on log in @Viber . kindly request to assist me.

  • hashtagtega Tega. (@hashtagtega) reported

    @ViberHelp I'm trying too activate My viber account again after resetting My phone but I'm getting "Activation Failed" please help

  • toniadams100 Ahmad Mady (@toniadams100) reported

    Hey @Viber @ViberHelp Please resolve this problem quickly because my account was blocked for absolutely no reason!

  • Mudasir74287148 Mudasir Hussain🇵🇰 (@Mudasir74287148) reported

    @ViberHelp Who can me i need help how to activate package to another person in another country

  • akpanraphael2 Mars (@akpanraphael2) reported

    @Viber I have an active plan but I can't call out. What might be the issue?

  • tanbonokusa 加藤さとし (@tanbonokusa) reported

    @easyos2000 @Viber I also experienced this, i contacted support service and they didn’t do anything about but @mahajersey2 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:

  • 1Alex_King 👑 (@1Alex_King) reported

    @ViberHelp could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.

  • RaphunzeLOVE Arci Buganan (@RaphunzeLOVE) reported

    @ViberHelp Hi, im having a problem with activating my Viber. I was able to download it but messages are not sending. So, I uninstall and reinstall the app when I tried to log back in. The app says to get help. Can you help me?

  • akpanraphael2 Mars (@akpanraphael2) reported

    @ViberHelp @Viber I just did. It appears I was blocked..pleae help investigate why. Thank you

  • Emina_Co Emina (@Emina_Co) reported

    @Viber hi! My account got blocked whilst I was on the phone with my grandma - unclear as to why. I only use it to call her and she’s hard of hearing so you need to call 5-7 times before she picks up. Any chance you can help me unblock?

  • mmladesma17 Marlon Manzano Ladesma (@mmladesma17) reported

    @ViberHelp @Viber kindly help me unblocked my number. i need it in my work. i was able to use it then suddenly it was blocked. thank you

  • 1Alex_King 👑 (@1Alex_King) reported

    @Viber could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.

  • Hermanolupus Hermano Lobo🐺 (@Hermanolupus) reported

    @Viber can’t see images until wifi connect. can help? iphone user

  • mmladesma17 Marlon Manzano Ladesma (@mmladesma17) reported

    @ViberHelp please help. my number is blocked. I dont know why.

  • Ayush71833894 Ayush (@Ayush71833894) reported

    @Viber I can't login my viber account

  • LeniRoCZ Leni Rožková (@LeniRoCZ) reported

    @ViberHelp Hi, I wrote to you via the form and also by email. But the support does not respond for long. I can not login. When I enter my number, activation fail. My number is reportedly spam, but why? Thanks to you, I have a problem with passing on important work information in my new job.

  • toniadams100 Ahmad Mady (@toniadams100) reported

    Hey @ViberHelp My viber account got blocked for spam/unusual activity. I don’t even use it that much but still use it for a couple of contacts. I’ve also filled out a ticket but got an autogenerated email saying my account cannot be unblocked. Please help resolve this issue.