Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Connection (47%)
• Multimedia (12%)
• App Crashing (12%)
• Messaging (12%)
• Sign in (12%)
• Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Hamburg	Messaging	12 days ago
Athens	App Crashing	16 days ago
Budapest	Multimedia	19 days ago
Ramat Gan	Connection	21 days ago
Lefkáda	App Crashing	22 days ago
Belgrade	Glitches	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MegaBoss (@Mega_Halifax) reported 11 seconds ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  denixx baykin (@denixxbaykin) reported 7 minutes ago

  @Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.

• 
  Photis Constantinou (@photiscon) reported 7 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  MegaBoss (@Mega_Halifax) reported 8 minutes ago

  @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  jimerca (@mercyjinuy) reported 11 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  Pulkit Atray (@PulkitAtray) reported 16 minutes ago

  @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  Daniel Howard (@DanielH98598446) reported 19 minutes ago

  @Viber Good Evening. I'm trying to reinstall Viber and every time I enter my mobile number I receive an activation error failed message that my phone number has been blocked from using Viber.

• 
  Jovana Halvorson (@JBStojakovic) reported 20 minutes ago

  @Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.

• 
  Zoey Samuel (@zoey_samuel) reported 23 minutes ago

  @RiforceTrade @Viber i was really pissed when i had similar issues, support did not even consider my complains i wrote them so many time and many tickets were left unattended I was recommended to #tech.hackpro on instagram He got mine perfectly fixed fast with everything safe

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 27 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  MegaBoss (@Mega_Halifax) reported 29 minutes ago

  @Viber @Microsoft Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  Токсоносецот 2.0 (@buturipol2) reported 32 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  euphor_G (@euphor_G) reported 33 minutes ago

  @daddyblondlegs @Viber I had same issues days back but,with the help of @Webtooncoin90 company they helped me recovered my hacked account back and I can now access my account back as normal you can message them for help

• 
  Temmy Haryono (@temmyharyono) reported 38 minutes ago

  @huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues

• 
  Elvis (@Elvis_cyberspy) reported 39 minutes ago

  @araDaraBlue @ViberHelp Message me directly for help

• 
  Elvis (@Elvis_cyberspy) reported 43 minutes ago

  @araDaraBlue @ViberHelp Message me directly for help

• 
  NYOle (@NYCOMch) reported 44 minutes ago

  @Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.

• 
  Cryptocrat (@coinprof) reported 46 minutes ago

  @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

• 
  Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported 47 minutes ago

  Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

• 
  Іван (@Kovalchuk081076) reported 49 minutes ago

  @Viber Good day! this is not the first time there is a problem with sending!!!! What is the problem?

• 
  Charles Galang (@chuck__md) reported 49 minutes ago

  @ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks

• 
  Mahmoud (@Mahmoud74865338) reported 53 minutes ago

  @ViberHelpHello, Viber, what happened to you, and this failed employee does not solve any problem for us, and that is why no the program develops because of this failed employee Amine Khadir @Viber @DjamelAgaoua

• 
  evelyn lewis (@evelyn23657) reported 54 minutes ago

  @000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io

• 
  Kynder Bueno (@JerryMostlySad) reported 54 minutes ago

  @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

• 
  Alaska (@alaskaaaaaaA13) reported 54 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  Sasa (@ES_mastertrader) reported 55 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  Ivan Ivanov (@funkyuname) reported 55 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  AaMaldives (@Al_Maldives) reported 56 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  Alaska (@alaskaaaaaaA13) reported 56 minutes ago

  @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

• 
  Amar (@djamarp1978) reported 59 minutes ago

  @ViberHelp are your services down ? Unable to send or receive messages. Only single tick.