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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Disobedient Engineer
(@boki_peric) reported
Now there’s an issue with not beeing able to select a smiley in @Viber because it automatically returns you to the start of the list, because of both horizontal and vertical scrolling possibility. How to ruin the app in 2 weeks - Viber showed it clearly. Will switch to WhatsUp.
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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megamoonflake
(@megamoonflake) reported
@ViberHelp My account is blocked… activation failed??! Please help to reactivate my account
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Cold War
(@ColdWar80561113) reported
@ERICP071571 @Viber PHIXCYBER on INSTAGRAM can help you get it fixed okay
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tim marsh
(@timmymarsh) reported
@Viber can you please unblock my number, you say I have spammed, but I haven't sent 1 message yet. I have emailed you 3 times and twice on webform. Your customer service is poor.
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Sead Kraja
(@kraja_sead) reported
@ViberHelp i am blocked from viber for spam which i never spammed anyone. i have been trying to email viber to get the problem resolved and i get no reply. when will i be unblocked ?
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Ann Clariz Yap
(@everfabulossa) reported
@ViberHelp Hi! Please help. I cannot see anymore the names of contacts in my group that are not saved in my phone.
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Olga Tsyganenko
(@TsyganenkoOlga) reported
@ViberHelp @Viber How long does it take you to stop causing trouble for people in Ukraine???
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andy
(@andy68738792) reported
@ViberHelp Hi i really need help please dm asap
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Maybelle 🌷
(@maybeitsmaybs_) reported
@ViberHelp @Viber what's going on? Senders name aren't showing just numbers. How to restore their names? Please fix asap.
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Troller 21
(@troller2101) reported
@Viber @TechCrunch You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Olga Tsyganenko
(@TsyganenkoOlga) reported
@ViberHelp I don't know who you help and on what occasions but all you do is interfering people in occupation with getting access to education. You blocked the number of the admissions office of the Kherson State Maritime Academy for the 3rd time in 2 weeks. Unblock 0987008044 immediately!
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Kunteper
(@Kuntepe59885575) reported
@ViberHelp 2. and later you get the message from your bank that says "Look that we paid" this amount, one expects to have the service .. I'm wrong?. Grazie.
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Saghar EM
(@Saghar_EM) reported
@Viber The internet is broken in Iran. The regime is using all force/weapons against the protesters and filtering the common communication apps. Could you stand by the people in Iran and support them with the free call option in this case? @ViberHelp #Mahsa_Amini #مهسا_امینی
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Cattlya
(@Cattlya8) reported
@Viber @TechCrunch Internet is down in Iran, people of Iran need help. The last time they did this, they killed over 1,500 people. Help Iran, be their voice, don't let these bastards kill the people of Iran #مهسا_امینی #Mahsa_Amini #mahsaAmini
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Ana Šur. Nikolovski
(@Ana_Surdilovic) reported
@Viber What about fixing the issue with Viber on iOS 16???
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John ingram
(@jighost22) reported
@Viber I’m having a problem I have all your notifications turned on. But I seem to be having a problem with receiving message notifications I’m not getting any so I’m. Missing urgent messages.
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ViberHelp
(@ViberHelp) reported
@Ana_Surdilovic @Viber Hello, our latest version release addresses and corrects this issue. Please go to the App Store to download the most recent version of Viber. If the new version is not available to you yet, you should check it again later.
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Olga Tsyganenko
(@TsyganenkoOlga) reported
@ViberHelp @Viber I did. I posted the reply. Are you blind? There are no real people working at your customer service. It's automatic reply within 5 minutes. The number you continuously blocking, 0987008044, is the number of the admissions office of the Kherson State Maritime Academy.
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tim marsh
(@timmymarsh) reported
@ViberHelp can you please unblock my number, you say I have spammed, but I haven't sent 1 message yet. I have emailed you 3 times and twice on webform. Your customer service is poor.
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Toni Angeline 💋
(@toni_angeline) reported
@ViberHelp @Viber, there’s NO Notifications. I must open the app to get my messages. Please fix this. It’s been going on for 2 days already.
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ViberHelp
(@ViberHelp) reported
@TsyganenkoOlga @Viber Please provide your phone number and ticket number to the Viber support service
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Giannis Ploutetski
(@ploutetski) reported
@ViberHelp I have an issue .. my viber crashes when I try to restore my back up file !! At the same phone with the same number
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Micoi Aguilar
(@micoiaguilar) reported
@ViberHelp viber app on mobile seems to have a problem. All of a sudden, all contacts doesn't show their names?
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Olga Tsyganenko
(@TsyganenkoOlga) reported
@ViberHelp @Viber The problem is not solved yet
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Pravnica
(@wouldithelp123) reported
@ViberHelp I must open Viber aplication to recive a message. There is no notifications. Whats the problem?
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Kunteper
(@Kuntepe59885575) reported
@Viber what are the steps to take. 2 days ago I had the same problem with Skype .. and I got my money back. Today same thing with of Viber. Can anyone kindly explain why I can't call? thank you
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Lucas Jordan
(@LucasJo34485612) reported
@megamoonflake @ViberHelp I advise you contact Tec4ord via Instagram through him i got mine reactivated when i had same issues, he’s a professional and I’m sure he’ll also help you out