Is Viber down?
No problems detected
If you are having issues, please submit a report below.
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
-
App Crashing (36%)
-
Connection (25%)
-
Messaging (23%)
-
Multimedia (9%)
-
Sign in (5%)
-
Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
-
jeunehomme
(@draza011) reported
@ViberHelp ITS not the issue it’s a feature request.
-
Le jeune président
(@amindidi) reported
Dear @viber why can't you provide a solution for your customers? Why are you always sending standard reply when customer want to find a solution for a critical issue.
-
MarroquinH
(@MarroquinH8) reported
@ViberHelp Thank you I finally got a response after a week, to one of my tickets. To have the agent not understand the problem at all. The issue I am experiencing is that my profile and stickers were not transferred after doing a change number and my sticker market will not load!
-
enewguy
(@ThisIsEdwinN) reported
@ViberHelp can you guys please help unban my phone??
-
ViberHelp
(@ViberHelp) reported
@itzshyam96 @Viber Hi, we have reset your account, you should be able to activate Viber in 24 hours from now. If you have additional issues please let us know.
-
Stiho
(@Stiho5) reported
@ViberHelp Hi, Viber team. I have a problem with one of my numbers. It replies me activation fail in more that 5 devices, also with newest version of viber. Number is 359898315443 Bulgaria. Thanks
-
Kath Berry
(@Kathbez1974) reported
@ViberHelp hi is viber down??
-
Vince
(@scoobert97) reported
@ViberHelp Trying to fix my account as I accidentally added it to another phone and cannot get it working on my current phone. I sent a few emails to support but got the same message back. Please help
-
WB
(@wasaba) reported
Does anyone experience issues with @Viber - you just get missed call alerts when you open the app. No ringing nothing.
-
Max
(@IacovouMaximos) reported
@Viber what is wrong with your app? literally, my phone number is banned because it was reported as a source of spam or as a result of unusual activity? eh hello? , what I did is send some wishes to some friends. Can you please fix this ASAP
-
Le jeune président
(@amindidi) reported
@ViberHelp @Viber My viber is blocked I can't compose any message now. I didn't sent spam messages. I'm a professional lecturer teaching hundreds of students. I sent messages to my students regarding the course they've enrolled. I've logged this issue but in few seconds your bots are answering.
-
Le jeune président
(@amindidi) reported
@ViberHelp @Viber I'm owning a private institute therefore I should contact my students via viber. Please contact me separately to solve this issue. I want to solve soon.
-
Kevin N.
(@realK4N) reported
@Viber I’ve reached out to support and emailed, and I haven’t received any help or even a response
-
Moeyan
(@Moeyan78) reported
@ViberHelp I need help. Please reply me.
-
Le jeune président
(@amindidi) reported
@ViberHelp @Viber Please contact me separately I want to solve this issue urgently. This is a critical issue
-
usineko andaa
(@ekcookerbhaat) reported
@ViberHelp brother either tell my isp to fix my wifi or fix your app or pls study the entire paedi syllabus for me, pls do either of these to keep me sane. please please
-
AymenZ
(@amenZ21) reported
@ViberHelp drag and drop not working on my desktop, I hope this is just a bug?
-
Flibber T. Gibbett .... . ... ...
(@amigammon) reported
@Viber The Coach seems broken.
-
Fousekis
(@Fousekis2) reported
@ViberHelp Sorry. It was unblocked immediately after the first message. An after a few minutes was blocked again. It is really important tool for me. What do I have to do? Please help me
-
BruceyJ
(@brucejank) reported
@viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!
-
kulturekidscreatives
(@inspiredshona) reported
I downloaded @Viber @ViberHelp for an international call. Paid $9:99 what a waste of money. Connection was terrible. However the most bizarre thing, it was doing a replay of the conversation while I was still on the call. I need my money back.
-
Jessica Rayes
(@jrayes) reported
@Viber - hoping someone can help troubleshoot why my calls aren’t going through with the use of credits …
-
Ali
(@Ali73878437) reported
@ViberHelp Hey... they unblocked my account yesterday and blocked again without any reason for spam or etc... In this week my account get blocked and unblocked 5 times.. I can't understand what happened 😕.. plz help... thanks
-
ViberHelp
(@ViberHelp) reported
@amindidi @Viber Hey, we need more details in this regard. Please describe your issue.
-
THAN ZAW HTUT
(@THANZAWHTUT9) reported
@ViberHelp Just now I'm connected email.Please check your email.I reply good service or bad service.Thank you.
-
ViberHelp
(@ViberHelp) reported
@brucejank @Viber Please open a support ticket right now. We will assist in resolving this issue.
-
Ivan Erdodi
(@IvanErdodi) reported
@ViberHelp please help, my viber got blocked because i sent a few same messages for new years eve. Now all my conversations are gone. Is there any way to unblock my viber now?
-
Rumen
(@haimana) reported
Great service you got @Viber! Blocked my number(use it like twice a week) for spam without providing any details. @ViberHelp asks for a case # that your support system doesn't provide?! Then asking for my email, which i have to put publicly on Twitter ... very privacy-oriented!!!
-
Harrytechnology
(@Harrytecks) reported
@brucejank @Viber @ViberHelp Need help? Hit me up with a DM
-
BruceyJ
(@brucejank) reported
@ViberHelp @Viber He was having issues making calls to say happy New Years to our family. I tried uninstalling and reinstalling the app, and now he is receiving that.