Viber

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 11/25/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. App Crashing (36%)

    App Crashing (36%)

  2. Connection (25%)

    Connection (25%)

  3. Messaging (23%)

    Messaging (23%)

  4. Multimedia (9%)

    Multimedia (9%)

  5. Sign in (5%)

    Sign in (5%)

  6. Glitches (2%)

    Glitches (2%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ArmeniaYerevan Messaging
GermanyThüngersheim Messaging
FranceCalvisson Multimedia
United KingdomPlymouth App Crashing
United StatesSanta Clarita App Crashing
United StatesChicago Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • PBBNewsAccess PBB News Access (@PBBNewsAccess) reported

    @EdMahfuz @ViberHelp Hi, stumbled into this tweet because I have the same problem 😫 did this get solved? If so, how? :(

  • JuliGofni GofnismePourLesNuls (@JuliGofni) reported

    @ViberHelp Thanks but I already opened two tickets here and got zero answer. I really need help, could we solve this through DM please?

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp I know, I have this service and will have it until it ends in September but I’m asking you to reconsider your decision to stop offering this service!

  • eadeath Conejoide (@eadeath) reported

    @AlekZ87 @ViberHelp Same issue with @WhatsApp after several years in use, is incredible we still unable to do cross platform back up. First of all I can not activate again ugh

  • AliothZenteno Alioth Zenteno (@AliothZenteno) reported

    @Viber need help ASAP

  • ViberHelp ViberHelp (@ViberHelp) reported

    @atuka @Viber Hi, At the moment, we’re no longer offering the Viber Local Number service. You can continue using your local number until the end of your subscription, however, you won’t be able to renew. Thank you for understanding.

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp please pleeeease reconsider stopping your local number service in September! Your app is the most reliable out there for a local number, there are no alternatives!

  • bojiesouth Bojiesouth (@bojiesouth) reported

    @ViberHelp Why is answering  inquiry getting tag as spamming? Spamming is randomly sending messages to people. In my case. I am being asked,i am not sending randomly they are inquiring for my service. That, i need to reply..  Its not random. . . Can u help? Its crazy.

  • atuka Atuka (@atuka) reported

    @Viber @ViberHelp please, don't end the service of VNL…

  • JuliGofni GofnismePourLesNuls (@JuliGofni) reported

    @ViberHelp hi 👋 We’re stuck in a situation where the number is considered as blacklisted, and our many requests have been left unanswered. Please help

  • DuhaLopez Duha (@DuhaLopez) reported

    @ViberHelp @Viber Answer did not help

  • pinitrius Pinitrius Petrekas (@pinitrius) reported

    @ViberHelp Hi, @Viber! My... Viber has reached 17GB on my phone! Any help reclaiming some of that space? Maybe an easy way to delete all of the media in a certain conversation without having to delete the text messages? It is getting out of control!

  • rajaramnagudi Rajaram Ganesan (@rajaramnagudi) reported

    @Viber what's happened Viber app not working last 1/2hours

  • OhWomaniyaaa Oh Womaniyaa (@OhWomaniyaaa) reported

    @ViberHelp @Viber I am not able to activate viber on my tablet. didn't receive any code. please help

  • AliothZenteno Alioth Zenteno (@AliothZenteno) reported

    @ViberHelp need help ASAP

  • Mert81873785 Mert (@Mert81873785) reported

    @FCBarcelona @Deco20oficial @Viber I borrowed money to buy a house for my kids but a thief killed my wife and stole all my money....everyone wants her money..they say they will hurt my kids if i don't give it..please help I'm begging you. If I don't pay the money they will kill my childrens😔😔😔

  • fatdog123ty Fatdog123ty (@fatdog123ty) reported

    @reyynerp @Viber Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • Zhenyu13 Zhenyu (@Zhenyu13) reported

    @Viber I have pay a viber out, but it can not work !!! I can not see the service.

  • TopcamBurak Burak Topçam (@TopcamBurak) reported

    @Viber hi there. When I try to make or pick up International viber calls, after answering the call it hangs up automatically. It doesn’t allow me to speak. Can you help with this issue? I am not sure if it’s a setting issue. I have an iPhone if that makes a difference.

  • merkle_tree Merkle Tree (@merkle_tree) reported

    @Viber App not working on Ubuntu 21.04

  • CaboverPeter Cabover Pete (@CaboverPeter) reported

    @E_CoffeeCocoa2 @Skype @Viber And of course the Windows tech media never mentions crucial issues like these, and care more about rounded corners and icons.

  • YettaWood Yetta Wood (@YettaWood) reported

    @ViberHelp I haven’t been able to send messages all morning. And I deleted the app and reinstalled it then EVERYTHING was deleted! Please help.

  • PBBNewsAccess PBB News Access (@PBBNewsAccess) reported

    Hello, no replies on my email yet. I can't restore my bavkrd up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber

  • ABDURRAZZAKKST ABDUR RAZZAK (@ABDURRAZZAKKST) reported

    @Viber I made a viber to talk for free for 7 days but after some time the block is showing. What is the solution? What if you unblock? plz help me

  • Blosu5 Prashant (@Blosu5) reported

    @ViberHelp I have opened ticket but your support staff didn’t resolve my problem. Now nobody will even reply to my question so help me asap. Your ticket #149986189

  • pmtw0 . (@pmtw0) reported

    @ViberHelp You blocked my number and account. This is unfair. The reason why I changed number and account is because I want others to see my number for professional or business use only, not my personal number. I'm disappointed with your service.

  • kaitlynk98 Kaitlyn Kennedy (@kaitlynk98) reported

    @ViberHelp I did that already and it got me nowhere. It's been the worst possible service I could've asked for.

  • hussenkko Hussain Anan (@hussenkko) reported

    @ViberHelp @Viber @Viber4Business NO THANKS, THIS DOESN'T HELP.

  • Blosu5 Prashant (@Blosu5) reported

    @ViberHelp I can’t receive activation code on my phone. Your ticket #149986189 help me

  • DuhaLopez Duha (@DuhaLopez) reported

    @Viber Hi, I purchased the International package and all my calls to Indonesia fail.Please help!