Is Viber down?
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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@Viber I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it.
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love, rosie
(@traansient) reported
@PLDT_Cares @ViberHelp @Netflix_PH — viber & netflix have been down since yesterday using pldt but works when using mobile data, please fix this!!! I need viber for work!!! 😭
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Lauren
(@peachycordelia) reported
@ViberHelp still waiting for the great service you advertise
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Tiffany🧜🏼♀️
(@itsiceequeen) reported
@PLDT_Cares @Netflix_PH @ViberHelp system is down since yesterday amd cant opened them. Please fix it.
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Christina
(@55krissi55) reported
@Skype & @Viber cannot be used for calling emergency services (routing, location problems). In some regions of #Bulgaria people have cable internet, but no telephone service. Thus thousands of people have no way of telephoning emergency services. #survival
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Mutya Chua
(@iamchachachua) reported
@ViberHelp @Viber Is there a Viber problem going on when connecting to WIFI both desktop and mobile app? When using mobile internet viber is working.
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Mutya Chua
(@iamchachachua) reported
@ViberHelp Sent. Hoping for a quick response regarding this issue. Thanks
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I got ZERO help from suport, am writing tickets 2 days but no one help me. Ur forceing me to switch to Signal or telegram.
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?
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Lauren
(@peachycordelia) reported
@ViberHelp @Viber how do you not have a contact number?!?! I need help ASAP and I am not being responded to. Please please read my emails as soon as possible. This is so important
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Lauren
(@peachycordelia) reported
@ViberHelp I have just downloaded Viber on my new phone, logged in with the same details but the local number I purchased isn't there? I have restored purchases but it hasn't been restored? Please help ASAP.
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🌸
(@aetheahana) reported
@Viber there’s some issues with viber now because when my relatives call me, it keeps on connection lost
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GeoX_23 🎮
(@GeoX_23) reported
@ViberHelp @parabelummm This is not a problem with certain phone numbers, it is a general issue with everyone on iOS that activated the account in the last 2 or 3 days.
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Ant Vidalis
(@AntVidalis) reported
@Viber Hi! I recently purchased an iPhone and whenever somebody sends me a photo or a video it won't open or download. In addition no contact picture is shown. I uninstall and reinstall the app several times but the issue persists. Looking forward to hearing from you.
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Himlesh Yadav
(@HimleshYadav) reported
@ViberHelp It is a chance to beat what's app and other app ,viber has all features except two way theme feature ,now hike app is shut down there is opportunity to attract all hike user and make viber more famous
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Lauren
(@peachycordelia) reported
Hi @ViberHelp @Viber still waiting for a solution to the problem I reported about 7 hours ago 👋🏻👋🏻👋🏻
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The Art Behind
(@changingcompass) reported
@ViberHelp @iamchachachua Hi, I have the same problem but both laptop and mobile say no internet connection. Hoping for your immediate response, thank you!
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Ma. Princess Nacepo
(@BLGprincess) reported
Is @Viber down? Can't send a message.. ☹
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Ronni Ron the Bonbon
(@LovesTheWords) reported
Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this
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Lauren
(@peachycordelia) reported
@ViberHelp @Viber This is not the 'best possible service' is it
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Carissa Inez
(@carissainez) reported
@ViberHelp @Viber Until now, there isn’t. I’m having issues sending messages coz its laggy.
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GeoX_23 🎮
(@GeoX_23) reported
@Viber Any updates about the issue that we can't send or receive media and profile pictures not loading?
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egg / morgan (as baptized by @grabph)
(@OlaMrgrta) reported
@ViberHelp need help on my viber account pls.
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LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK
(@LadyTremainee) reported
Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.
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cEeJBeYBi
(@cEeJBeYBi1) reported
@arkynn_adriel @Viber Yeah. I called PLDT and they told me that they had technical problems in connecting with @Viber.
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I cant activate viber for 2 days,i need it for my job. Ppl from support send me same mail over and over. Thay say that my viber is activated but its not. I send them screenshot and screen record of it but they still send me same respond. Where can i send mail for actual help.
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karen chua
(@karen54chua) reported
@ViberHelp my 2 viber accounts from 2 different phones has been intermittently down yesterday
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Carissa Inez
(@carissainez) reported
@Viber my viber is having some issues it keeps on lagging, hanging up after the recent update 🥺 i already sent a ticket however until now no response
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Jane Prendergast
(@JanePrenderga15) reported
@Viber hi there, I have recently started receiving very odd calls and texts from the Viber app giving me an access code but I haven't use this for years and years now. and I'm currently not using it at the moment. What is the cause for this? Could you please help? Regards Jane.
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Joan Stacy Andrade
(@dyoan_esteysi) reported
Seems like @Viber is having an issue right now 😩