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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Chathu Vishwajith
(@iamchathu) reported
Dear @Viber, Since #Viber for Mac had issue I deactivate it and connect it again,asked for Sync to get history. While sync the iOS app crashed. Then when open the app had to recreate the account, ask to restore then. Then it seems all my recent messages disappeared. @ViberHelp
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Bowman Shelly
(@BowmanShelly1) reported
@clairedmalanta @ViberHelp This happened to me few days back only thankful to cyberpro101 on Instagram who recovered my account after i reached out to him once. While i wrote to support team for weeks without any replyor help on getting my hacked account back.
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Diana Laura
(@_lalalau) reported
@ViberHelp Hi, I tried to purchase a World Credit plan for Mexico but after introducing my debit card info and confirm the payment, the site shows me a purchase error message. Only until the third intent I was able to hire the service and a charge was made in all my tries. 1/2
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Vahuthaan
(@Vahuthaan1) reported
Is there a @Viber Web service?
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riribee⁷ 🧈✨
(@bngtnbubs) reported
btw, i lost that phone so now, I got the same number and it does not work (account blocked). hoping you can help @Viber @ViberHelp
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Тех-Климат
(@QaGKJ4HpKoshMB8) reported
@ViberHelp I am very upset please return the activation of my number as this is a catastrophic error I use the number all the time and have never abused the rules +380681067520
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riribee⁷ 🧈✨
(@bngtnbubs) reported
@ViberHelp One of my accounts was tagged as spam, once. But for some reason, i got automatically included in the blocked list. I need that account as i have many important contacts there. I have tried sending a ticket but it would not address my problem. Hoping you can help.
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haseul birthday celebrant
(@yeojinpopper) reported
@Viber is this a glitch or what 🤨🤨
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Nika Revazishvili
(@n1kza) reported
@Viber even on iPhone 12 Pro Max, when you start typing and if the text is slightly bigger than usual, it starts glitching and when you type text is delayed like you are using $50 Chinese budget phone (same problem with XS, not only on one device)
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Peter Collier
(@pscollier) reported
@ViberHelp i have an unlimited plan to the uk but am constantly getting call failed. I can call other countries from my credit. Is there an issue?
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Тех-Климат
(@QaGKJ4HpKoshMB8) reported
@ViberHelp please unblock my number I can’t live without it I need it to get information there was an error in your blocking system please unblock this number since this number has been in use for more than 10 years, 380681067520
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Тех-Климат
(@QaGKJ4HpKoshMB8) reported
@ViberHelp a big request to unblock and I will no longer contact you with these problems, since I have studied your conditions in detail and will not add new contacts in general, I need to communicate with those contacts that have already been added, thank you. +380681067520
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kento #OustDuterteNOW
(@srndp3e) reported
hi @ViberHelp. I can't turn off 'seen' feature. I disabled it but I'm still seeing two tick marks whenever I send messages. Can you pls help me out?
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Master Hanz Cua
(@masterHanz168) reported
from
Mandaluyong City, National Capital Region
@Viber pls help me recover my account..viber number was blocked..please help me unblock it
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Nika Revazishvili
(@n1kza) reported
@Viber I have two Macbooks M1 and Intel one with latest MacOS on both, and even first day when I installed it on this new M1 mac, it had same problem, I miss notifications from company members, because I think it is working, but no it's frozen.
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Γάλα καρύδας χωρίς λακτόζη
(@koutelitis) reported
@Viber several contacts after the update on iOS are not shown by their name but I see only the contact number. Uninstalled, deactivated account, please fix it!!!!
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Futureburneraccount
(@Plutofreebands) reported
@warriors @Viber We want to know when are you actually making a move to get Steph some help and stop playing this games. The mentality should be to win a chip now not years from now. Where is Myles Turner or a good 2 way player??! STOP PLAYING GAMES!
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Торговый Дом Каховка
(@TDKahovka) reported
@Viber This is not a messenger - This is the bottom broken in 2021 - Spambots, post every 5 minutes 24/7 - photos and links to sites with prostitutes and scammers, but the community system can just Close! Rename the messenger to SPAM!
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Praise
(@pryzburondi100) reported
@warriors @Viber Bob Myers talked of aggression towards the All Star break. 4 months in, No shooting help for Curry, an even bigger wag bill/luxury tax, a bigger pointless Wiggins contract, No real Center, No Vets added & no sign of winning. @StephenCurry30 , you deserve a better front office!
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Тех-Климат
(@QaGKJ4HpKoshMB8) reported
@ViberHelp my registration in Viber is more than 5 years old, please, due to a system error, do not reconcile such strict conditions to my number +380681067520.Please unblock my number, your messenger is the best in the world and I would like to continue to communicate friends
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Nika Revazishvili
(@n1kza) reported
@Viber Just ask people, they would have the same problem, because everyone with MacOS reports having the same problem, how the hell did you not fix this problem, it's almost a year and a half since this problem happened, and even after tons of updates, it still exists.
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Nikola Svitlica
(@TheCelavi) reported
@AppleSupport I think that it is not issue with OS per se. there were no notifications fired, however, during the meeting I heard new message sound from both @Viber and @SlackHQ (applications were running in the background). So I guess that vendors of applications should get info from OS 1/2
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Claire Dimalanta
(@clairedmalanta) reported
@ViberHelp Please help me to unblock. Please.
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Kate
(@kate_v28) reported
@ViberHelp @Viber Yes, I've submitted the ticket via the website help section. Thanks.
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KarrieTweeting
(@TweetingKarrie) reported
@Viber Hi, can you please help me? How do I back up my chat history FROM Desktop, so I can restore it TO my phone after reinstalling Viber on there?
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i s a b e l
(@isaberabera) reported
Hey @Viber I used to be able to backup my messages on Google Drive. I can't even choose where to backup now. What the hell Fix this
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Тех-Климат
(@QaGKJ4HpKoshMB8) reported
@Viber I am very upset please return the activation of my number as this is a catastrophic error I use the number all the time and have never abused the rules +380681067520
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Claire Dimalanta
(@clairedmalanta) reported
@Viber @ViberHelp please help me to unblock my account 😭😭😭
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Claire Dimalanta
(@clairedmalanta) reported
@Austriariz @ViberHelp @Krish72580980 Same issue with me. Were they able to unblock your account?
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Nemanja Djukic
(@NemanjaDjukic20) reported
@Viber Other huge problem is can't switch between phone number to not notify contact. Just think about that.