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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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7akeit
(@7akeit1) reported
@ViberHelp I still can't access my Account. No code being received. Please help Asap
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Glory Thomas
(@GloryTh29852113) reported
@ViberHelp @Imkhushi_12 @Viber Don't wait for support team because they we never respond. Ihappened to me,but now I'm happy I get it recover with the help of (dan_tech872) on Instagram
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Filipe TIM BETA
(@filipegutemberg) reported
@ViberHelp Whatttt?!!! I've opened two tickets already!!! The service is back today, but was two days down!! My subscription must be extended two days more!!
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Melih
(@Itsenoughbro) reported
@RachitGod @Viber @ViberHelp Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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NIMIT VIRVADIA
(@NimitVirvadia) reported
@Viber my account get blocked by your side. I am not a spammer. I talk and send my business products to all my clients. Please look forward , you block me create communication problems with my client
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momie_rhei
(@momie_rhei) reported
@ViberHelp @Viber how do you use the enter key in keyboard while using viber in an ipad? been looking for this for ages. there used to be a setting to configure this on old viber versions but not on the latest one. help!
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ViberHelp
(@ViberHelp) reported
@Imkhushi_12 @Viber Hey, unfortunately, we can't disclose here the reasons your account was blocked due to privacy issues. Please refer to the replies in your support ticket.
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SAnju Juno
(@SAnjuJuno) reported
@ViberHelp hi, viber is not working on mobile data suddenly from few hours, it's working fine with wifi but net is not connecting the app through mobile data, I also have raised a ticket, can you sort this issue out asap?
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp 9036741667 is number n I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues
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ViberHelp
(@ViberHelp) reported
@Imkhushi_12 @Viber Hey, please describe your issue in more detail.
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Harpreet Singh
(@harpreetmailbox) reported
@ViberHelp My account is getting blocked as a spam again n again. Kindly help me to resolve this issue. Share the precautionary steps to avoid this issue in near future.
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Harpreet Singh
(@harpreetmailbox) reported
@ViberHelp @ViberHelp I hv raised the ticket but still my account blocked.. Pls help to unblock my account
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harika bandaru
(@harika_b) reported
@ViberHelp my account was blocked. Got an email saying that due to suspicious activity my account was blocked. I use Viber just to be in contact with my immediate family members. I have created customer ticket but got an automated response. Need help.
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Jack Aranda Ting
(@jackarandating) reported
Is @Viber down?
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explorer
(@exxpplloorreerr) reported
@ViberHelp @Viber I really dont get it what is the problem with viber?I contacted you and you said 6 months ago that serbian language will be available soon and is 6 months soon? Come on everybody here uses viber and no serbian language on iphone shame
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Anousch Dabaghchian
(@MrAnouschD) reported
@Viber Hello, i got an issue with this voice message. When i listen to one or many, my phone consider all the voice messages like a call. In my car or my phone, it's the same issue and i can't control the volume of the voice message... Do you have a solution about that ? Thank you !
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Rachit Gaur
(@RachitGod) reported
@Viber @ViberHelp unable to buy paid plan but money deducted from my account, please connect with me to help resolve this on priority
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RandomGuy
(@obicnoneobican1) reported
@ViberHelp Hello @ViberHelp i got an email where this was supposedly solved and advised to re-install app, which i did. But the issue is still present. Can we escalate this?! This is taking way too long!!
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Geo's Spot 🌱
(@geospot23) reported
@ViberHelp do we have issues for iOS? Can't send messages and pics.
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Alyce
(@Alyce68663774) reported
@ViberHelp Hi, just can't use Viber out on my android phone and shows no connection and a button of 'try again'. I reinstalled the app, but the issue is the same. Can you help, Thx
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coxy
(@yokohama_al) reported
@ViberHelp hiya. I’ve started on the Viber out plan and made a couple of calls but I’m suddenly getting a no connection message when I go to check my plan. I’ve restarted my phone and the same error message is coming up. Any immediate thoughts?
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eldhose
(@ldoscherady) reported
@Viber Viber not working for me? Anyone there to sort this out?
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Zay Yar
(@kozayyartun) reported
@ViberHelp I wait 12 hours passed. But I still facing activation failed problem. Myticket #1910498370 . After 12 hours passed, I try activate my viber but activation failed message still occur. please help asap. my phone number is,+959250440154 .
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Digital Nomad
(@digitalnomad21) reported
@Viber Could someone look into this and help me? I have been a customer of Viber for long time and this is really frustrating. Just notifying couple of members of my family about the new number should not be the reason to block someone's number permanently on Viber
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William
(@trekker_william) reported
@Viber Now I realize why so many don’t use Viber! I tried to activate it and it won’t let me. I have three different phones that I’m switching SIM cards with. No issues with Telegram or WhatsApp. Never again!
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp mobile9036741667 I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues
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Zay Yar
(@kozayyartun) reported
@ViberHelp I wait 12 hours passed. But I still facing activation failed problem. My ticket #1910498370 . After 12 hours passed, I try activate my viber but activation message still occur. please help asap. my phone number is,+959250440154 .
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Nathan Macale
(@nathanmacale) reported
@ViberHelp hey viber! My girlfriends viber has been permanently banned for “spamming” when she was actually just contacting her regular contacts! (We have screenshots) they are casual back and forth conversations but apparently she was aggressively banned for this??! Help pls!!!
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Lubna
(@LubnaZahir) reported
Hello @Viber . Why don’t you allow the spam that is entered by spammers in viber community group to be removed by group admins ? This is causing major problems Becos even **** pics are posted . You identify it as spam too . However group admins do not have the right to remove !
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Ja sam novi lik ovde
(@Genaro__Gatuzo) reported
@Viber Can you fix a ******* bug on iPhones?