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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (34%)
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Messaging (26%)
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Connection (23%)
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Multimedia (11%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging | |
 Calvisson |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanne2005
(@Jeanne2005) reported
@ViberHelp hope there will be a fix coming up soon for group or individual chat since the info on the top is not accessible with the ios16 update.
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Ines Susan
(@InesSusan4) reported
@DrHaseeb90 @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp It's a real problem
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Helen
(@chronicknitting) reported
@viber Since I installed iOS 16 on my iPhone 12 I can’t see whether the person I’m chatting with is online or not. There is a tiny icon for a drop-down menu but nothing I do makes it drop down. Is this a mistake or is it a new feature? I really liked it the way it was 🤞🏻
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tushargujral
(@gujral002) reported
@ViberHelp @solaris1347 I was been expecting this long time we users know the things thats why we first troubleshoot steps ourself then only report to you guys. Atleast now you guys replied that you are trying to fix the issue
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EnZed85 🇳🇿
(@pranay_nz) reported
@Viber please release a update to fix the alignment in the app of the contact name when you open a chat.
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ViberHelp
(@ViberHelp) reported
@dasistalexander @Viber @kulotissima Hey! Our developers will begin working hard to find a fix and hopefully release it in one of our future versions. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page
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Dušan Popović
(@dusanp83) reported
Hi @ViberHelp where i can submit bug and problem with the app on the new iOS16?
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Anastas Tarpanov | Little Prince is Live!
(@atphotobg) reported
@ViberHelp You don’t need my number, just find capable developers and fix your Mac app!
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Matt Marenic
(@MattMarenic) reported
@Viber @ViberHelp when will you fix iOS 16 bug. Name of contact is placed to low under conversion
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enzo
(@enzoyanu_) reported
@Viber @ViberHelp Hi, I cannot view or click the profile at the top using my iphone. I think it’s a bug from iOS 16. Kindly fix. Thank you!
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Aleksandar
(@dasistalexander) reported
@Viber @kulotissima since I updated to 16 I can't see online contacts, when do you think you can fix it
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Darlington Ekene
(@Lord__Darl) reported
@Viber My Viber account was blocked. Please what could be the problem and what do I do?
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Señor Jalapeño
(@senyorjalapeno) reported
@nikolaymivanov @Viber @TechCrunch OMG i have the same problem. All the names / group names are not accessible even when being pressed…
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Bob Maveric
(@solaris1347) reported
@ViberHelp @gujral002 So why did you guys told me to reinstall my Viber in the first place while you knew about this problem?
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tushargujral
(@gujral002) reported
@wouldithelp123 @Viber @ViberHelp Yes i do have same problem on different devices checked and verified i dont know whats the issue viber developers didn’t checked it beta version testing.
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Angry Leader
(@angry_leader) reported
. @Viber can you please make bug fix for new iOS 16 for iPhone( in chat conversation is not possible to see status of contact). Thanks 🙏🏻
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Antonio
(@selvetella82) reported
@Viber hi, after IOS 16 update on Viber the contact status no longer appears or rather the page is crushed. How to solve problem?
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tushargujral
(@gujral002) reported
@ViberHelp @ChampagneWappy Its been long due please try to update on this ASAP and let us know if we could help with anything we can @ViberHelp
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ViberHelp
(@ViberHelp) reported
@wouldithelp123 @gujral002 @Viber Hey! We will gather information and try to reproduce the bug. If we're able to, our developers will begin working hard to find a fix and hopefully release it in one of our future versions. We apologize for any inconvenience caused.
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Ines Susan
(@InesSusan4) reported
@denys_zaitsev @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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Ines Susan
(@InesSusan4) reported
@sojainee @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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ethelMEspiritu
(@EthelMEspiritu) reported
@chengtolentino Naku naku @Viber can you help us figure out what happened after updating to iOS16? Why we can’t view members of a group chat? And what happened why our messages got deleted?
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Pravnica
(@wouldithelp123) reported
@gujral002 @Viber @ViberHelp Do you still have that problem?
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Candice Esmino
(@cjaemd) reported
Deleted @Viber @ViberHelp to try fixing the bug!! But nahhhh nothing happened!! Still same!! Yeah i did back up and restore but whoaaaa all my crush's reacts to my messages were all gone! 😩 If only I knew, i wouldn't install lalo na it didn't fix naman the bug!! 😭
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp When will you fix the problem? I can't unhide a key conversation for my job because of that bug!!!
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Bob Maveric
(@solaris1347) reported
@gujral002 @ViberHelp It is still the same. I reported the bug. They asked to re install the app but id didn’t help either. I still have the same issue.
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Doredori
(@yipiyeyeye) reported
@iddonthavethink @ViberHelp Hi! may I know how is the update about your issue? I also experience the same thing😭Thank you
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James Turner
(@JamesTu21286596) reported
@ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals. Few examples.
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Jinnie green chonky seelie
(@lordkamisato69) reported
Viber @ViberHelp send help please.