Is Viber down?

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 09/30/2023 15:40

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • Messaging 33.33%


  • Multimedia 25.40%


  • App Crashing 17.46%

    App Crashing

  • Connection 12.70%


  • Sign in 7.94%

    Sign in

  • Glitches 3.17%


Live Outage Map

The most recent Viber outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
SerbiaBelgrade App Crashing
PhilippinesSan Pablo Multimedia
PhilippinesQuezon City Messaging
PhilippinesQuezon City Sign in
PhilippinesMakati City Multimedia
PhilippinesCarmona Connection

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • jhady_aka_shady Junaid Ashraf (@jhady_aka_shady) reported

    @Viber iPhone 14 pro max iOS 16.1.1 . I'm not getting notifications for new msgs/calls and some msgs I just don't receive . It's been like this for a while . Updated the app. Deleted and reinstalled the app . Need help .

  • vmitakos Vangelis Mitakos (@vmitakos) reported

    @ViberHelp please help to unblock my account, have been blocked and don't know why... only a general description of spam reported or unusual activity, thank you

  • zouzounakis ls -l /dev/null (@zouzounakis) reported

    @ViberHelp Hey! Thanks for your response. My problem has been solved. My best guess is that for some reason your Linux app triggers some kind of security alert to your anti spam system. As a result the number is flagged as spam

  • limaila Aila Lim (@limaila) reported

    @Viber Can not seem@to send Viber message, is the App currently down?

  • FrancesAlarilla Frances Alarilla (@FrancesAlarilla) reported

    @ViberHelp hi! Please help me reactivate my viber account. I have sent support request for 3 days but there is no reply yet

  • Pridget22 Pridget (@Pridget22) reported

    @BlackGlassesGuy @Viber The same thing happened to me but I got no help from them thanks to gus_techgramm on I.G who was able to fix it for me I can highly recommend him

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @ViberHelp hello having issues with the "Activation Failed"

  • Maksim9889 Maksim Mykhailov (@Maksim9889) reported

    @ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!

  • SWEETGIN_97 silver and green (@SWEETGIN_97) reported

    @ViberHelp Please help

  • JaweQwe Jawe qwe (@JaweQwe) reported

    Hey @Viber my account created a group that i didn't make. I did nothing it just created itself. How do i fix? And also what probably caused this? It has now stopped @ViberHelp

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp why am i blocked even though i just re-installed because the app doesn't work. Please help

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp hi My Viber has been blocked, how do I fix it, thank you

  • limaila Aila Lim (@limaila) reported

    @Viber hi can not send and load photos again, is viber down again?

  • web3chain ³chain 🫶🏼 leiden•eth 🫶🏼 fren•earth•eth (@web3chain) reported

    @Viber still can't use a gif together with the reply function. wen fix

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp Your service is very bad and does not provide any solution. How come the number that just registered is already on the block list and can't be opened. How strange

  • Recover89751925 Recovery_Team (@Recover89751925) reported

    @vmitakos @ViberHelp I will help you fixed your account

  • jlsreyes José Luis Reyes (@jlsreyes) reported

    @BlackGlassesGuy @Viber My number is also blocked and I’m trying to connect with @ViberHelp! They keep telling me to reopen a new ticket and so far no help. Such a shoddy service.

  • other_me4 Mary4 (@other_me4) reported

    @ViberHelp My account has been blocked and Viber customer service replied they‘ll contact me as soon as possible. But 15days have passed. How long to wait?

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • ACM_Alexandre Alexandre Mendonça (@ACM_Alexandre) reported

    @GdoubleU92 @Viber The same happened to me yesterday. Did you succeed in solving the issue?

  • jlsreyes José Luis Reyes (@jlsreyes) reported

    @ViberHelp So @ViberHelp when am I going to get a reply about this issue? This is extremely frustrating as I use this to communicate with my family.

  • Recover89751925 Recovery_Team (@Recover89751925) reported

    @vmitakos @ViberHelp It’s a free service we don’t charge

  • other_me4 Mary4 (@other_me4) reported

    @odycsd @Viber @ViberHelp Same problem , no support. 15days passed and Viber customers service reply on my ticket was more or less We know you are blocked don’t send us any further ticket. You are blocked.

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.

  • FrancesAlarilla Frances Alarilla (@FrancesAlarilla) reported

    @Viber please help me reactivate and unblock my number. I have sent multiple tickets with no replies. I need it for my work

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    @notactuallyagod @Viber Block them as I’m sure it’s a scam. In other matters my Viber app works, but each call I make shows a different foreign number to the recipient. Reported to @Viber but so far no fix. It’s very annoying & May mean I need to cancel my account.

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks

  • zouzounakis ls -l /dev/null (@zouzounakis) reported

    @ViberHelp Trying to register my phone number after the re-installation of your app on moto g pro and i' m getting the "activation failed" message. According to the troubleshooting, there' s a possibility that your anti-spam system has blacklisted my phone number. Can you help?

  • odycsd Odysseus Georgoudis (@odycsd) reported

    Be careful with Viber. My account blocked for no reason. Their support doesn’t help and keeps replying with the same template. This is very disappointing, I have lost all my message history, my account was never used for spam. I don’t recommend viber to anyone. @Viber @ViberHelp