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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (25%)
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Connection (25%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Tinseyra
(@tintinseyra) reported
@Viber pictures keep downloading to my mac laptop, can you pls fix it. settings already set for DO NOT DOWNLOAD AUTOMATICALLY. deleted and reinstalled also. what else??? #viberpicsdownloadingautomatically #stopdownloadingpics
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Elena Cheked
(@ECheked) reported
@ViberHelp @Viber Viber 380950968599 is very necessary. I can't work normally. If at least some way to unlock. Work number. I sent information to work. If necessary, I can provide scans of messages. Help me please. Thank you
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dex
(@duke_devs) reported
@ViberHelp This is privacy issue and should be urgent.
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🟢
(@alostath15) reported
@Viber I am traveling and a few days ago someone called me on my phone number from a local number, but I found that the caller turned into a contact via the Viber program?! Is it a new service? Does it have a special cost?
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Dhivehi Gooner
(@DhivehiGooner) reported
@Viber How can I contact your customer service center !!?
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Ifeoma Peace
(@peacenwasor12) reported
@ViberHelp Hello. Please I’m viber calls not going through since yesterday. The message I get is am not connected to internet. Active call1. I’d be grateful if this issue would be resolved as soon as possible
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Elena Cheked
(@ECheked) reported
@Viber Please unblock the number 380950968599. The number is working. I sent information only on work, contacts to which I called back earlier. I can't work for a week. Support can't help. I will be very grateful.
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Judith Brioche
(@Lincompriz) reported
@ViberHelp hello my Viber out is blocked since yesterday, I wrote to the assistance but I got no answer and it is still blocked, could you help me
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Elena Cheked
(@ECheked) reported
@ViberHelp Viber 380950968599 is very necessary. I can't work normally. If at least some way to unlock. Work number. I sent information to work. If necessary, I can provide scans of messages. Help me please. Thank you
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biomax92
(@biomax92) reported
@ViberHelp @Viber Help me please
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Mcnally Vayi ♌
(@mcnallyzzzzz) reported
@Viber Viber out is not working. Why is that??
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Jaydip Kothari
(@kothari_jaydip) reported
@Viber .Msg not reached to friends... No network problem... I tried uninstall and install the viber but problem not solved .. Please solve the problem
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biomax92
(@biomax92) reported
@ViberHelp @Viber I had technical problems with the phone, I went to the application several times. I'm not spamming, please check. What do I need to do to unlock the number?
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Erich Okelmann🏳️🌈
(@okelmann) reported
@ViberHelp hey guys, having a difficult time activating my viber on my Brazilian phone. Number was blocked. Any chance you could help?
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Elena Cheked
(@ECheked) reported
@Viber Help me please. 380950968599 (Vodafone. Ukraine) Spam was not sent. Information only on work and only contacts that are on the phone. The phone is working. I can't work without viber. I don't know why it's blocked. Thank you. If necessary, I can send screenshots of messages.
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Sergey
(@611400) reported
@Viber why did you ban my account after 4 yaers working? your stupid suppurt didn't explain anything! where is your fu..ing spam???? foolish app Viber, spupid online service!
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memehabibi
(@SDr0ugas) reported
@ViberHelp i need help when i change my profile picture on viber my new pictures isnt showing up for other people but only me how can i fix it
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Elena Cheked
(@ECheked) reported
@ViberHelp Help me please. 380950968599 (Vodafone. Ukraine) Spam was not sent. Information only on work and only contacts that are on the phone. The phone is working. I can't work without viber. I don't know why it's blocked. Thank you. If necessary, I can send screenshots of messages.
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王女 💥🥦
(@m9k1ma) reported
@Viber @ViberHelp help me, I can't sent message so i uninstall my app, then reinstall it again, after that when I sign in, it's goes activation failed, I can't even received code on my #, when I submit ticket, it said my # is block and reported as spam 😭😭😭
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Артем
(@artem_kuch) reported
@Viber I tried through the link, and through the link does not go I tried with the old number and it does not go to the old one either. I wrote to the support service, they say to follow the instructions, but the instructions are the same, through a QR code and a link
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biomax92
(@biomax92) reported
@ViberHelp @Viber Does not help ( I have been writing for several days, only I receive an automatic letter from the robot.
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• Maine Eugenio •
(@mastermaine) reported
@Viber Hi how to fix the problem on the ATTACH LOCATION coz it can’t click it now. Past few days i can see the attach location.
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Артем
(@artem_kuch) reported
@Viber Please Help me!!!
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Charlie Brown 🇨🇱
(@_charlie_brown2) reported
@ViberHelp hi, I have problems with the activation of the account, I have not been able to use it for months, the SMS does not arrive, nor does the activation call.
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savemyanmar
(@salaihute) reported
I have problem with @Viber on #macbookair @ViberHelp #viber is not syncing to my MacBook Air. I have M1 MacBook Air.
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GSP
(@iamsupergilbert) reported
Dear @ViberHelp @Viber @Viber4Business our Viber account has been blocked as spam account after sending bulk msg for our accumulated contact numbers tagged as inquiry. Please help us to activate our out going msg features. we've been using this as business account.
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Cozmo Baker
(@Cozmo_Baker) reported
@Viber after a period of time using your app on a desktop I have had to reinstall it. Now I have to download heaps of other **** scanners as well and I still can't get it to work. The help on Google is less than helpful. Unusable now. I quit.
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ViberHelp
(@ViberHelp) reported
@shamsheranjum @Viber Hi, At the moment, we’re no longer offering the Viber Local Number (VLN) service.
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dex
(@duke_devs) reported
@ViberHelp No response for 48hours on ticket now. This is the issue.
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Erich Okelmann🏳️🌈
(@okelmann) reported
@ViberHelp Wow, great service, after more of 12 years using viber. It was one typo. You got to be kidding me… Well done… 🤦🏼