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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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رێبواری کەریم
(@MaJUhryJ5O1LcBc) reported
I can't contact anyone for five hours. I don't know what the reason is. How can we solve this problem for me @Viber
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Alexei Khodosevich
(@AlekZ87) reported
@ViberHelp I think I am not the only one who telling u this. Until these two problems would not be fix, u will stay popular only in a few countries. Another matter Telegram, doesn’t have any of these problems: fast, crossplatforming and secure.
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Christopher Pernice
(@studiopsyclone) reported
@Viber Viber keeps crashing and freezing on my MacBook Pro... Slows my machine to a crawl when screen sharing... MBP16 / 64Gb ram should not be having issues.
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received this automatic response many times! I need human help and support! My vibber account has been around for many years! This number is not used for sending spam! I can throw off screenshots of correspondence! Help unblock the number! I am not a spammer😭😭
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Taya
(@Taya54544549) reported
@Viber I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help😰
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Taya
(@Taya54544549) reported
@Viber HELP ME! I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767
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Taya
(@Taya54544549) reported
@Viber HELP ME! I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767
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Alex381
(@SasaErceg) reported
@Viber Profile photo is extremely hard to set up to be visible whole. I spent 15 minutes on cropping, resizing and got nearly what I want. Please fix this asap.
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义سعودي义
(@DMD502) reported
@ViberHelp i need help
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Taya
(@Taya54544549) reported
@Viber HELP ME I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767
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Taya
(@Taya54544549) reported
@ViberHelp @Viber Hello I already wrote several times - but all the time there comes an automatic answer about blocking the number! But I really really ask for help from @Viber support! It is very important for me! I promise to abide by all Viber mailing rules. I do not send spam! Please help me!
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Jinan sharyf - Genie
(@Jinansharyf) reported
@ViberHelp My account is blocked. Can you please unblock my account +960 7669934 as soon as possible. I got blocked when i share too many people to advertise my business. When i send an email to support team they said my account cant be unblocked. Please help me out
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Serhii Andrieiev
(@SerhiyAndryeyev) reported
@Viber Do you know that about 70% cant use Desctop Viber on Ubuntu 20.04 LTS? Desctop Viber just doesn't accept your mobile number and that's all. Will you plan to fix it?
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Kennedy Niva
(@kennedy_niva) reported
@ViberHelp @UNmigration @Viber My issue is with IOM . Are you going to help get in contact with them ?
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Taya
(@Taya54544549) reported
@Viber I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help unblock😰
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Ivan Nikoloff
(@IvanNikoloff) reported
@ViberHelp The issue is getting worse and worse with all your updates... Just try to make it more stable! I don't care about the emojis or gifs... just make it stable as it once was!
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years This is some kind of mistake! I ask you for human unders help
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Taya
(@Taya54544549) reported
@Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years This is some kind of mistake! I ask you for human help
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Alexei Khodosevich
(@AlekZ87) reported
@ViberHelp I knew the answer to this question. The main reason why I’ve asked: is when does it change?! You know that the year is 2021, not 2010! Why u don’t fix it? You r don’t care about your clients? This and sending message much time, I see one check mark for and hour some times.
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years .. This is some kind of mistake !! I ask you for human help!
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Taya
(@Taya54544549) reported
@Viber HELP ME! I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767
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🎶Lea🦄😷DragonSlayinSoothSayinVaxinatedLib🇿🇦🏁
(@LeeZee_Bee) reported
@ViberHelp Hi Viber Help! How do I add somebody that I previously removed from a community back into the community? Giving them the invite link results in them getting the message that they cannot join as they are blocked. I have checked my blocked contacts, they are not blocked
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Andy Watt
(@Andy_Watt) reported
@Viber My Q's: Why should someone/groups/organisations use Viber instead of Signal, Threema or other secure alternatives? Is it GDPR compliant and how does the service compare to alternatives including WhatsApp and what data does the app collect from users's devices.
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iNisiotissa
(@iNisiotissa) reported
@Viber After the last update, we cannot text while seeing each other on full screen? I wander what's the use of it?Additionaly, the size of the small window of the interlocutor is not adjustable and that makes the whole communication difficult. It would be great if you could fix it!
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Philip Hsinh
(@XiongHsinh) reported
@Viber @ViberHelp I need help switching from android to ios, the viber app is glitching so bad, after putting my phone number, the app would proceed and then bounce back to the login page. Your tech support email helped reset my account, I also redownloaded multiple times.
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Taya
(@Taya54544549) reported
My viber number is +380501016767 I already wrote several times - but all the time there comes an automatic answer about blocking the number! But I reallyask for help from Viber support! It is very important for me! I promise to abide by all Viber mailing rules Help me @ViberHelp
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Sanyi Magyar #dogeusa
(@lokisanyi) reported
from
Brooklyn, New York
@ViberHelp @Viber you guys take the money for the subscription and minutes later the Viber out not working why? Don’t play with customers. It’s gonna cost you a lot more
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Taya
(@Taya54544549) reported
@ViberHelp I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help
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义سعودي义
(@DMD502) reported
@ViberHelp I just want to change number Can you help
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received this automatic response many times! I need human help and support! My viber account has been around for more 10 years! This number is not used for sending spam! I can throw off screenshots of correspondence! Help unblock the number! I am not a spammer 😭