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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Rayes
(@jrayes) reported
@Viber - hoping someone can help troubleshoot why my calls aren’t going through with the use of credits …
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Nick Svetachev
(@SvetachevNick) reported
@ViberRus @Viber @Viber4Business PLEASE SOLVE MY PROBLEM Developer lossing clients and money via using your messenger! Unblock the account
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Kevin N.
(@realK4N) reported
@Viber I wasn’t able to use your app on New Years because of an issue no one at your support had responded to me about after multiple attempts to reach out
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Sourav Goldar
(@BaghaGoldar) reported
@Viber When network connection is very good on both the sides, but when we send message, Messe delay to receive by other person everytime . I don't know its a update issue or not but its is really creating problem to use viber ,which forcing me to deactivate it. Hope you get it.
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Ivan Erdodi
(@IvanErdodi) reported
@ViberHelp please help, my viber got blocked because i sent a few same messages for new years eve. Now all my conversations are gone. Is there any way to unblock my viber now?
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sirvic
(@sirvicz232) reported
@Viber Unable to place a call with viber... what is the problem?
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Michael Angelo
(@MikeAngelo2021) reported
@ViberHelp my Viber app on iPhone 13, Pro Max keeps hanging. It started a few days ago even without changing the settings. It is very frustrating because the majority of my communication is via Viber. Please help. Thanks.
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Sukanya singh
(@crazysukku) reported
@ViberHelp Hi, This side sukanya. I've been using Viber for the last 2-3 Years that is an amazing app, but now I'm facing an issue. Please help me to solve that problem otherwise I will lose all my precious moments.
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Jaydip Kothari
(@kothari_jaydip) reported
@Viber .Msg not reached to friends... No network problem... I tried uninstall and install the viber but problem not solved .. Please solve the problem
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Vince Malig
(@Vincent_Malig) reported
@ViberHelp my Phone has been hanging. I am using an iPhone 13 Pro Max with Globe line and my Viber app keeps hanging. It’s been 2 days already. Can someone help me?
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SambaDeJa
(@samba_ja) reported
@Viber hello, your latest version for iPhone overheats it and a lot of force closes. Please fix asap!
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ViberHelp
(@ViberHelp) reported
@brucejank @Viber Please open a support ticket right now. We will assist in resolving this issue.
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MorbidiuS
(@morbidiu5) reported
Hey @Viber @ViberHelp you blocked my account cause I'm a 'spam', and I just sent messages to people to inform them I have new number. And yes, I filled out your 'help' form, and only got an e-mail from your bot, which says that I can't be unblocked, which is stupid!
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Mohd Sajid Khan (محمد ساجد خان)
(@Khan332N) reported
@ViberHelp I'm unable to login in applications.activation failed shown please help.@Viber
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Fousekis
(@Fousekis2) reported
@ViberHelp Sorry. It was unblocked immediately after the first message. An after a few minutes was blocked again. It is really important tool for me. What do I have to do? Please help me
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dex
(@duke_devs) reported
@ViberHelp No response for 48hours on ticket now. This is the issue.
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Ifeoma Peace
(@peacenwasor12) reported
@ViberHelp Hello. Please I’m viber calls not going through since yesterday. The message I get is am not connected to internet. Active call1. I’d be grateful if this issue would be resolved as soon as possible
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BruceyJ
(@brucejank) reported
@viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!
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jeunehomme
(@draza011) reported
@ViberHelp when are you gonna fix embedding tiktok links to show properly with a thumbnail preview?
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Jake Russel Lee
(@JakeRuss8888) reported
@ViberHelp is there a way to back up from secondary device? My primary phone is broken and i need my chat history
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ន៣⩏Ʀƙ
(@kingsmurk001) reported
@DRasstalnoy @ViberHelp I think you check out @global_tech55,they helped me recover mine, just trying to help.
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ITACHI
(@ignorant_king) reported
@ViberHelp why viber isn't working from last night? showing server error?
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Kevin N.
(@realK4N) reported
@Viber I’ve reached out to support and emailed, and I haven’t received any help or even a response
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⚔️
(@AirTonight2) reported
@Viber help
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Dhivehi Gooner
(@DhivehiGooner) reported
@Viber How can I contact your customer service center !!?
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ITACHI
(@ignorant_king) reported
@Viber @YONASMITH3 no it's not working
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Joana Coelho
(@JoanaSalCoelho) reported
@ViberHelp hey my account was suddenly blocked “because you may have violated our terms of service”?!
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::
(@AaryaNiraula) reported
@Viber @ViberHelp it would be really great if my viber account is unblocked. i've not taken part in any kind of spam activity. I just logged into into my acc today. Please look into my issue. Thank you
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Harrytechnology
(@Harrytecks) reported
@brucejank @Viber @ViberHelp Need help? Hit me up with a DM
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BruceyJ
(@brucejank) reported
@ViberHelp @Viber He was having issues making calls to say happy New Years to our family. I tried uninstalling and reinstalling the app, and now he is receiving that.