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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (25%)
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Connection (25%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandre Mendonça
(@ACM_Alexandre) reported
@GdoubleU92 @Viber The same happened to me yesterday. Did you succeed in solving the issue?
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Carl McGovern
(@mortgagecarl) reported
@notactuallyagod @Viber Block them as I’m sure it’s a scam. In other matters my Viber app works, but each call I make shows a different foreign number to the recipient. Reported to @Viber but so far no fix. It’s very annoying & May mean I need to cancel my account.
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Ray
(@BlackGlassesGuy) reported
@ViberHelp @Viber I have already send help ticket three time but still my Viber out account is blocked. I'm really frustrated, I have recently bought the subscription package but couldn't even used it for 1 day also. Please unblock my Viber out account
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Frances Alarilla
(@FrancesAlarilla) reported
@ViberHelp hi! Please help me reactivate my viber account. I have sent support request for 3 days but there is no reply yet
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panos alexopoulos
(@palexogr) reported
@ViberHelp hello I send customer service claim about my block number and I take this answer Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can
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Pridget
(@Pridget22) reported
@therealdaryl_ @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Pridget
(@Pridget22) reported
@zakarial21 @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Iwa Shaker
(@ShakerIwa) reported
@jpearla2 @ViberHelp @Viber I have had the same issue. I tried to fill out the support form multiple times but it always is rejected and viber say they are unable to unblock my number. Soo frustrating, iv tried to look for help everywhere!
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Odysseus Georgoudis
(@odycsd) reported
Be careful with Viber. My account blocked for no reason. Their support doesn’t help and keeps replying with the same template. This is very disappointing, I have lost all my message history, my account was never used for spam. I don’t recommend viber to anyone. @Viber @ViberHelp
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Aila Lim
(@limaila) reported
@Viber hi can not send and load photos again, is viber down again?
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Marcel Kaiser
(@Marcel_Kaiser) reported
@viber my Viber out calls don’t work, your support doesn’t work (can’t submit my issue, „submit“ button doesn’t submit“) Need help. Thanks.
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Frances Alarilla
(@FrancesAlarilla) reported
@Viber please help me reactivate and unblock my number. I have sent multiple tickets with no replies. I need it for my work
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Carl McGovern
(@mortgagecarl) reported
Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.
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Jawe qwe
(@JaweQwe) reported
Hey @Viber my account created a group that i didn't make. I did nothing it just created itself. How do i fix? And also what probably caused this? It has now stopped @ViberHelp
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silver and green
(@SWEETGIN_97) reported
@ViberHelp Please help
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ls -l /dev/null
(@zouzounakis) reported
@ViberHelp Trying to register my phone number after the re-installation of your app on moto g pro and i' m getting the "activation failed" message. According to the troubleshooting, there' s a possibility that your anti-spam system has blacklisted my phone number. Can you help?
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Iwa Shaker
(@ShakerIwa) reported
@palexogr @ViberHelp I have had the same issue. I tried to fill out the support form multiple times but it always is rejected and viber say they are unable to unblock my number. Soo frustrating, iv tried to look for help everywhere!
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cici
(@ntamutzz) reported
@ViberHelp Your service is very bad and does not provide any solution. How come the number that just registered is already on the block list and can't be opened. How strange
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cici
(@ntamutzz) reported
@ViberHelp why am i blocked even though i just re-installed because the app doesn't work. Please help
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Ray
(@BlackGlassesGuy) reported
@Viber I have already send help ticket three time but still my Viber out account is blocked. I'm really frustrated, I have recently bought the subscription package but couldn't even used it for 1 day also. Please unblock my Viber out account
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cici
(@ntamutzz) reported
@ViberHelp hi My Viber has been blocked, how do I fix it, thank you
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Aila Lim
(@limaila) reported
@Viber Can not seem@to send Viber message, is the App currently down?
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Pridget
(@Pridget22) reported
@BlackGlassesGuy @Viber The same thing happened to me but I got no help from them thanks to gus_techgramm on I.G who was able to fix it for me I can highly recommend him
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Maksim Mykhailov
(@Maksim9889) reported
@ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!
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Tony Peterson
(@TonysMedia) reported
@easyos2000 @ViberHelp @Viber I have the same issue now. Account locked and all I get from the Contact Us page they have, is an email stating...
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jack of all trades
(@JACKOLofall) reported
@ViberHelp your app is not working properly. I cant send messages.
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Carl McGovern
(@mortgagecarl) reported
Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.
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³chain 🫶🏼 leiden•eth 🫶🏼 fren•earth•eth
(@web3chain) reported
@Viber still can't use a gif together with the reply function. wen fix
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ls -l /dev/null
(@zouzounakis) reported
@ViberHelp Hey! Thanks for your response. My problem has been solved. My best guess is that for some reason your Linux app triggers some kind of security alert to your anti spam system. As a result the number is flagged as spam
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Junaid Ashraf
(@jhady_aka_shady) reported
@Viber iPhone 14 pro max iOS 16.1.1 . I'm not getting notifications for new msgs/calls and some msgs I just don't receive . It's been like this for a while . Updated the app. Deleted and reinstalled the app . Need help .