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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (42%)
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App Crashing (33%)
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Multimedia (17%)
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Sign in (8%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stara Zagora |
Connection | |
 Podgorica |
App Crashing | |
| Podgorica |
App Crashing | |
| Podgorica |
Connection | |
 Banja Luka |
App Crashing | |
 Essen |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Federico Pascual🇵🇭
(@FDPascual) reported
@ViberHelp Which issue are you talking about? Please tell us so we would know how to respond.
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saudade
(@Irynka_ua) reported
@ViberHelp Hi Viber, your team blakclisted my nephew again.she is a schoolgirl and use your app for study. She doesn't do suspicious activity, i double checked all her contract. Could you please help?
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Essin Peace
(@EssinPeace) reported
@Viber I've raised several tickets already describing the problem
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Rain
(@ulaneslluvia) reported
@Viber Is it possible that you could help me with removing a specific ad in my Viber account?
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Federico Pascual🇵🇭
(@FDPascual) reported
@ViberHelp Won't relaunching Viber set me back to zero -- meaning I would have lost all my files? Only Viber on my laptop was hit. My iPhone's Viber still works. If I relaunch Viber won't my iPhone's Viber go down with the problem of starting all over again from zero?
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OF LAGOS
(@of__lagos) reported
@ViberHelp Please kindly note this doesn't help. All the calls I placed failed. I still have an active plan.
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Angel Velez
(@AGVelez4) reported
@ViberHelp can anyone help? When I opened my @Viber all chat messages are gone except groups. All other chats with 1 or more persons gone or No Messages
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Roxanne Bradley
(@roxsalud) reported
@ViberHelp having issues with my account. Requesting for immediate assistance.
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Oliver Paunovic
(@PaunovicOliver) reported
@ViberHelp Dear friends, I sent messages to viber friends informing me about my new job. Now viber has blocked me and I can't use it. Please help.
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SAS The Agency
(@sas_the_agency) reported
@ViberHelp Hello my number is 07534971655 - every time I open a private ticket I get the same automated response back. Can you please help?
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Naked Truth & The Well Dressed Lie
(@NeuKnowledg) reported
Viber is down @Viber
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Ritam Thapa
(@RitamThapa) reported
@Viber Viberout is not working and all calls are getting call failed in viberout. Can you please help
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Donald Masters
(@Masters4Rock_V) reported
@ViberHelp You have already disabled Viber on the old phone and moved the service to my new phone. If I re-enable (i.e. move back to) my old phone, will it wipe my existing chats? Also, there is no restore option under settings on my new phone Viber install.
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French69
(@DanielBigeat) reported
@Viber It seem that your app stopped working, I can’t call or text. Anyone got the same issue
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Eleni
(@miofli) reported
@Viber Hm am I the only one having that problem?
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Precious Ozioma
(@ugwupreciousozy) reported
@ViberHelp pls how do I lodge a complain. I'm having issues with my app I can't make calls and I just downloaded the app still on one week free trial
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askbout_julia
(@Julia20069379) reported
@sas_the_agency @Viber This issue is very frustrating, contacting support is worthless cause you will get no reply,you should check out @HELPSERVER_ ,they helped me recover mine, just trying to help.
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Dorothy Zbornak
(@phdee_) reported
@ViberHelp hello I am still trying to receive help. I cannot make calls to The BAhamas. It says call failed.
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Michelle Tidon
(@eeetidonski) reported
@ViberHelp I all of a sudden lost chat history for some of my contacts and group chats without doing anything. Already tried restoring, no luck. 😫 What do I do, please help. Thanks!
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𝗮𝗹𝘆 💗🎀
(@macaraigalyssa) reported
@ViberHelp hi my number has been reported for spam😩I’ve sent a ticket(5 times to be exact)to viber support and they only emailed me same response that my number cannot be unblocked, given that I’m a first time user here😩help I need my viber accnt back😩I think @Viber was hacked
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Su Ivan
(@SuIvan6) reported
@Viber Hi @ViberHelp @Viber I found my message sent to others in personal cannot be sent out, but I can send in viber group channel. Is there any help you can give to me?
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ReyEnigmaMarija🎁
(@MariaMindfold) reported
@Viber .After that, I can sleep/breathe again, gain more fuel and help even more to there is nothing left of me cause I just put all jobs aside now to focus totally on refugee relief for at least two months ahead.
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Lezel Fabiana
(@fab_lizz) reported
@Viber how to fix download error on photos please. Thank you
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ReyEnigmaMarija🎁
(@MariaMindfold) reported
@Viber .So Viber as encrypted service with so many functions is abs vital under circumstances where connection is so difficult already on internet-losses or whatever is happening of cruelty in the world. All i ask for is to know my giving is wellreceived & then all ‘Seen’ gotta turn ON.
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Ahmed Gaveem Ali
(@gaveem) reported
@ViberHelp help! my Viber number has been automatically flagged for spam twice while trying to run a tuition center, specifically while trying to add students to groups! The help site says that the block is permanent. Please help! 😭
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SAS The Agency
(@sas_the_agency) reported
@Viber Hello. Please can somebody help. You have mistaken me for ‘spam’ and have blocked my account. I need this rectifying immediately, please can someone contact me directly? Thank you
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Donald Masters
(@Masters4Rock_V) reported
@filipino_chino @ViberHelp Telephone # (i.e. caller ID) spoofing is a big problem. Telcos claim they cannot stop the fraud, but their digital networks carry the data. It would be an easy comparison of outgoing and caller ID data they can block from traversing their system. We get those calls all the time/1
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ABe
(@D_Great_ABe) reported
@Viber can you help me? I'm trying to log in using my number but it says activation failed.
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Solaris
(@solaris1347) reported
@viber is not working in #wayland environment in @kdecommunity Plasma!
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Viber
(@Viber) reported
@dumuluung We are currently in the process of removing this ad. Please note that you can also report an ad at anytime and it will not be shown to you. Please reach out to Viber support or @ViberHelp if you encounter any issues.