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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (47%)
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Messaging (33%)
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Multimedia (13%)
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Sign in (7%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Connection | |
 Belgrade |
Connection | |
| Belgrade |
Messaging | |
 Monmouth |
Connection | |
 Milan |
Multimedia | |
 Makati City |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Lorenz
(@lorenzbarcelona) reported
I’m so tired of this app crashing every time I use it for duty. Reinstalling the app, wiping app data, leaving all group chats, and factory resetting my phone didn’t help at all so I really don’t know anymore. PLEASE FIX YOUR APP @Viber @ViberHelp
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mapdevil 🇬🇷🏴
(@mapdevil) reported
@ViberHelp @Viber Nice you've labelled my problem as solved. All I got was a lecture on backups, which had nothing to do with my problem as I said I don't care about the content. It's your platform and you can't restore your own contact? Good that Zoom has a similar facility. I'll use that.
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Pranav
(@Pranavona) reported
@ViberHelp Am sorry about your account I had same problem days back. But someone recommended me to (repair_tools) on Instagram for help ..at first I saw it as a waste of time,but I decided to give him a try And he really amazed me by Recovering back my account under some minutes.
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Frenche Peche
(@FrenchePeche) reported
@Viber @ViberHelp So greatful to Minton_Unlock on INSTAGRAM for the help..I got my viber account back so fast..his jobs are garanteed, give him a try he won’t let you down
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MacMac
(@macbalagot) reported
Can someone tell @Viber to fix their app that when you resend unsent pictures they don’t get to the bottom of the chat screen and you need to scroll back up to resend millions of unsent pics!!!
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Sweety Garg
(@SweetyG01201199) reported
@Viber Please help me cancel my subscription. Your app doesn’t allow me to call anywhere, neither allow me to cancel the subscription. The amount is deducted every month from my card. Really unhappy with your services. Please help me cancel ASAP. @ViberHelp
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Frenche Peche
(@FrenchePeche) reported
@ViberHelp So greatful to Minton_Unlock on INSTAGRAM for the help..I got my viber account back so fast..his jobs are garanteed, give him a try he won’t let you down
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Frenche Peche
(@FrenchePeche) reported
@ViberHelp So greatful to Minton_Unlock on INSTAGRAM for the help..I got my viber account back so fast..his jobs are garanteed, give him a try he won’t let you down
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Pranav
(@Pranavona) reported
@imranyazi @Viber @WWF Am sorry about your account I had same problem days back. But someone recommended me to (repair_tools) on Instagram for help ..at first I saw it as a waste of time,but I decided to give him a try And he really amazed me by Recovering back my account under some minutes.
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robynsussel
(@robynsussel) reported
@ViberHelp Hi again @viberhelp and @Viber please let me know how to resolve this issue. If your ticket process rejects mistakenly blocked accounts, it’s not a valid resolution. What else can you do? Your international users need to be warned of this issue if a resolution is impossible.
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𝕭𝖔𝖆 𝕳𝖆𝖓𝖈𝖔𝖈𝖐
(@boahancxck_) reported
@ViberHelp why my viber is down. The group chat new messages can't load
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ViberHelp
(@ViberHelp) reported
@Nakelstreet @Viber @aldrincmusni Unfortunately, we will not be able to look into the issue without your phone number and other information. Can you please let me know what error message you are receiving when you tap on the link?
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Becky loof
(@Becky_loof) reported
@Jinansharyf @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my account. I've tried so many times to get help but they never respond
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nothingisclearhere 🇺🇸 🇺🇦
(@beigegypsy39) reported
@ViberHelp Is there anybody that can help me with my Viber account? I am going around in circles with no solution with the email exchanges. Thank you.
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Avinia The Huntress 💙
(@TheAvinia) reported
@ViberHelp Please, tell your programers to fix Viber for linux and use libssl3 insteal of libssl1 which is deprecated, basicaly app is unusable for anybody if you're not advanced user.
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Bharat 🐬
(@kedarnath108) reported
@Viber down
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Eleni
(@miofli) reported
@Viber @ViberHelp Viber fails to connect to bluetooth speakers. Tried recoupling resetting, nothing worked. Problem started 2 days ago. Any pointers pls? #viber
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snook789
(@snook7891) reported
@ViberHelp I have a friend in Columbia who is trying to use your app. Says that they have too many digits in their #. Can you help?
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Housemaid and The Fear
(@HousemaidFear) reported
For anyone wondering, I use a @Viber call plan which allows me to pretty make all the calls. If something Viber didn't exist I would not be able to do any of the work against Gardaí / cop corruption and fraud, as I've nothing. It's a good service, call quality is good.
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Enam
(@Sibtenishat) reported
@ViberHelp I am not able to send texts on viber.I recieve the text but i cant send the texts.i haven't been blocked by my contacts also. It's really irritating.please resolve the issue
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Frenche Peche
(@FrenchePeche) reported
@ViberHelp So greatful to Minton_Unlock on INSTAGRAM for the help..I got my viber account back so fast..his jobs are garanteed, give him a try he won’t let you down
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Bal krishna Phadera
(@BalPhadera) reported
@ViberHelp Please help me to recover my old message and phone number. Old phone is lost and now connected to new phone.
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dex
(@duke_devs) reported
@ViberHelp there is bug with the iOS - if Viber is opened and phone battery is 1% and it shuts down (due low battery) while Viber app is opened, then Viber deactivate itself and asks for registration! #Viber
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Phil Williams
(@p_williams__) reported
@ViberHelp seems like sending images on the windows desktop client is broken. Started having issues Friday the 6th.
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Pranav
(@Pranavona) reported
@WHO @Viber Am sorry about your account I had same problem days back. But someone recommended me to (repair_tools) on Instagram for help ..at first I saw it as a waste of time,but I decided to give him a try And he really amazed me by Recovering back my account under some minutes.
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robynsussel
(@robynsussel) reported
Hi again @ViberHelp and @Viber I opened a ticket on this & received the same reply about being blocked even though I'm *not* blocked. My husband is (different number). This is my ticket number #178675065. Can you please help us with this issue?
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Pranav
(@Pranavona) reported
@Viber @WWF Am sorry about your account I had same problem days back. But someone recommended me to (repair_tools) on Instagram for help ..at first I saw it as a waste of time,but I decided to give him a try And he really amazed me by Recovering back my account under some minutes.
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Becky loof
(@Becky_loof) reported
@DanikNich @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my account. I've tried so many times to get help but they never respond
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Wolverine!!!
(@wolverineleo97) reported
@Viber you need to improve your video quality . Why is it double sound and loud noise. I have changed my phone countless time and the issues seems to be with Viber not with my phone lol
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Todor Stoyanov
(@TodorStoyanov4) reported
@Viber Can you please review support ticket #1112118923. My mom was left w/o access to her account for over two months. The support agents never understood the issue and then stopped replying. We asked for escalation multiple times, but was ignored. Please help! 10x in advance!