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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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hacktechspy
(@emmanue36370740) reported
@parkar_fahim @ViberHelp the only Help contact us on tiktok@hacktechspy
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Seldy Maulana Putra
(@SelDeath) reported
from
Pademawu, Jawa Timur
@ViberHelp hello I'm having trouble activating failed when activating viber on number 081132243742
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ZenscapePhoto
(@ZenscapeP) reported
from
Edinburgh, Scotland
@ViberHelp I have not received any case numbers apart from that automatic email I screenshot. Would my phone number help? Thanks for looking into this btw.
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Jameh.
(@jamieannerxx) reported
@Viber hi, can someone help me re: my viber account/number? it always pop up, “activation failed” and I cant use my viber. Hope someone can help me with this.
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Travel
(@eybb_aasm) reported
@ViberHelp Hello, Viber Team I don't know why, my Viber account is not working, can you help me to solve it?
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robynsussel
(@robynsussel) reported
Hi again @ViberHelp and @Viber I opened a ticket on this & received the same reply about being blocked even though I'm *not* blocked. My husband is (different number). This is my ticket number #178675065. Can you please help us with this issue?
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Дніпро, BestAlex 🇺🇦✌️
(@BestAlex) reported
@Viber @ViberHelp My Viber +38068414xxyy on Android phone don't work since May, 20, 2022 - activation error. Please unlock my number and let me use Viber.
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𝕭𝖔𝖆 𝕳𝖆𝖓𝖈𝖔𝖈𝖐
(@boahancxck_) reported
@ViberHelp why my viber is down. The group chat new messages can't load
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Kapoios Katitis
(@KapoiosKatitis) reported
@Viber Viber updated itself and i lost all the converasations. Why did this happen? Is there a way to restore them if i never backed them up? Please someone answer because viber support site is very difficult to handle and my problem is not mentioned anywhere .#viber
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Adnan
(@Adnanisherenow) reported
@Viber I can’t find information about viber-in calls and texts. Any help please
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jose k
(@jo_se_k) reported
What's wrong @viber? Your latest update cannot open in windows 10. Is there some kind of a glitch? @ViberHelp
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robynsussel
(@robynsussel) reported
@ViberHelp Hi again @viberhelp and @Viber please let me know how to resolve this issue. If your ticket process rejects mistakenly blocked accounts, it’s not a valid resolution. What else can you do? Your international users need to be warned of this issue if a resolution is impossible.
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Paul Carter
(@PaultheCarter) reported
@Viber messages were failing to send and, after reinstalling app got an 'Activation' Failed error on registration. Help page suggests I contact you for help with this?
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Richie Marquez
(@r13hie) reported
@ViberHelp is Viber having issues today? I'm not getting any images.
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c_bibi
(@c_bibi) reported
There is something wrong with the latest update of @viber for windows 10. It keeps shutting down. Please check on this @ViberHelp.
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D J P A U L
(@djpauldb) reported
@ViberHelp @viber Fatal error in the application! Contacts cannot be added to the block list! I need immediate repair! (Version 17.6.1)
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Jason gunn
(@siberian280) reported
@ViberHelp I seem to be having difficulties after trying to reinstall. Can anyone help me please?
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Bal krishna Phadera
(@BalPhadera) reported
@ViberHelp Please help me to recover my old message and phone number. Old phone is lost and now connected to new phone.
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Khurram
(@Khurram_EPM) reported
@ViberHelp hi, I am unable to use viber out calls (country code+92) for past few days. Is there an issue that needs to be resolved. Pls let me know.
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Jeff Salazar
(@jtsalazar_) reported
Is @Viber down? I can’t send images.
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Sardukar 🇺🇦 #StandWithUkraine
(@cryogenster) reported
I just love how @Viber treats their customers. Being loyal to them since the beginning of their existence they can't solve my issue with a new device registration. Basically, chatting back and fouth with a support team ends-up with a "wait for another 12hrs to try again". #viber
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Manapalayafah
(@manapalayafah) reported
@viber why did you need to cut off so-called independent republics of Lugansk and Donetsk? You do understand, that there are plenty connections, still, between the western and eastern Ukraine? That relatives live by both sides, that mobile connection is not working between them?
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Bharat 🐬
(@kedarnath108) reported
@Viber down
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Aung Myo Kyaw
(@amkbkk) reported
@Viber What's going on? Server down or something wrong??
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Phil Williams
(@p_williams__) reported
@ViberHelp seems like sending images on the windows desktop client is broken. Started having issues Friday the 6th.
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mapdevil 🇬🇷🏴
(@mapdevil) reported
@ViberHelp @Viber Nice you've labelled my problem as solved. All I got was a lecture on backups, which had nothing to do with my problem as I said I don't care about the content. It's your platform and you can't restore your own contact? Good that Zoom has a similar facility. I'll use that.
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Athena Eleftheriou
(@Athena_E_) reported
@ViberHelp Please can someone help me, I believe my number has been blocked due to it being spam, but it's not spam its me. How can I get this resolved?
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Rahul Harchwani
(@rahulharchwani) reported
@ViberHelp i a m using viber call out i am facing some issues can I get help to resolve it
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Jeff Salazar
(@jtsalazar_) reported
@ViberHelp I can’t send photos. Is there an ongoing issue?
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Kapoios Katitis
(@KapoiosKatitis) reported
@Viber Viber updated itself and i lost all the converasation. Why did this happen? Is there a way to restore them if i never backed them up? Please someone answer because viber support site is very difficult to handle and my problem is not mention anywhere .#viber