Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quezon City, National Capital Region 2
Umeå, Västerbottens län 1
Caloocan City, National Capital Region 1
Chantilly, VA 1
Munich, Bavaria 1
Trento, Trentino-Alto Adige 1
Athens, Attica 1
Trieste, FVG 1
Big Bear City, CA 1
Worcester, England 1
Male, Kaafu Atoll 1
Pomona, NY 1
Siegburg, NRW 1
Miami, FL 1
New York City, NY 1
Canosa di Puglia, Puglia 1
Budapest, Budapest 1
Frankfurt am Main, Hessen 1
Oranjestad, Aruba 1
Nancy, ACAL 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Bonners Ferry, ID 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • dmm_yz Y.Z. (@dmm_yz) reported

    @ViberHelp Hey Viber, can't login my account, can i talk with somebody from support, because i used the contact form and no answer @ViberHelp 🙏🙏

  • Alexand0135 Alexander (@Alexand0135) reported

    @BandelM @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help

  • OliverSmithEU Oliver Smith (@OliverSmithEU) reported

    Meanwhile @Viber said they consider “Viber Pay” to be “a natural evolution” for the brand and “will continue to roll out the service [Viber Pay] to more countries"

  • VeraGalUA Vera Galkina (@VeraGalUA) reported

    @ViberHelp please help with the case #972389491. I’m waiting for payments details for 2 days and loosing a time as I requested data for August. Please send me correct bank details to proceed the payment

  • djvitaminka Ленка (@djvitaminka) reported

    @ViberHelp can I text someone for a help? i have some trouble with you viber

  • Alexand0135 Alexander (@Alexand0135) reported

    @horeesheettt @Viber My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help

  • JoShi0109 Rupesh (@JoShi0109) reported

    @ViberHelp my account got blocked for reasons unknown! I was creating a viber community for my office purpose and got blocked! Can you help with that please! Its the only number i use. 80% of my work is done via viber. #help plzzz

  • VeraGalUA Vera Galkina (@VeraGalUA) reported

    @ViberHelp I did. Please help to proceed @ViberHelp I’m waiting for payment details

  • dmm_yz Y.Z. (@dmm_yz) reported

    @ViberHelp my account it's blocked, ticket says that my account was" blocked for spam or unusual activity". But i didn't do nothing unusual, use this number from years. It's my first blocking plz help

  • danielklimovich Daniel Klimovich (@danielklimovich) reported

    @Viber I barely used your service and your system blocked me and now I can’t contact my aunt. I contacted you on your website and got an automated response that nothing can be done. I was WRONGFULLY blocked!

  • Sarita17407228 Sarita (@Sarita17407228) reported

    @ViberHelp I can login to my viber account . The activation is always failed.plzzzzzzzzz guide me how to solves that. Uninstall ,reinstall already tried

  • vincesev Vincent Sevilla (@vincesev) reported

    @ViberHelp hi viber. Need assistance please with activation problem. Created tickets but just receiving automated replies.

  • michaelbryart Michael Bryan (@michaelbryart) reported

    @Viber I need help restoring my data. I backed up yesterday and now i cannot restore it from new number. So i went back to my old number and tried to restore it but while restoring its getting crash. Please send help and not those crap article saying “is this helpful?” 🤬

  • SanjinMalesevic Sanjin Malesevic (@SanjinMalesevic) reported

    @ViberHelp My grandma accidentally blocked my temp @Viber account while traveling in Europe & even after I helped her to unblock me, I still can’t message her or anyone else for that matter because Viber apparently flagged down my account. That’s beyond dumb.

  • PurpleRain04 Rain (@PurpleRain04) reported

    Dear @Viber please fix your desktop/Windows app. Keeps crashing. Have already installed and reinstalled it several times.

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