Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Milan, Lombardia | 1 |
Makati City, National Capital Region | 1 |
Guangzhou, Guangdong Sheng | 1 |
Manahawkin, NJ | 1 |
Belgrade, Central Serbia | 1 |
Sarajevo, Federation of Bosnia and Herzegovina | 1 |
Budapest, Budapest | 1 |
Lisbon, Distrito de Lisboa | 1 |
Strasbourg, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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ViberHelp (@ViberHelp) reported
@rashydahmed @Viber Hi! Our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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Ship_Love (@Ship_Love_00) reported
@ViberHelp is there a widespread issue with being unable to send files or open voice mails on the app? Or is this IoS/phone/user specific?
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polarka77 (@polarka77) reported
@BIM_Scot @Viber I have the same problem with sending photos after upgrading the app today 26.2.2022. Viber# what's going on?
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Rufus (@RufusBatman) reported
@Viber After the 2 latest updates, all iPhone users we have serious issues: msgs are delivered if we don’t open the app, cannot send or receive photos. Check the app store for the comments and fix the app.
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KuroNoTenno (@KuroNoTenno) reported
@FedorovMykhailo @Viber @PayPal This will not help anyone.
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katherinekayet (@katherinekaye) reported
@ViberHelp @Vaa21a @Viber Still not working!
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Frankvan (@Frankva96164599) reported
@FedorovMykhailo @Viber @PayPal Anyone who says no should be named and all customers move service.
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polarka77 (@polarka77) reported
@Viber I am reporting a problem with sending photos after today's application upgrade in the App Store 2/26/2022. What's up Viber?
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Pritiza (@Pritiza27) reported
@FedorovMykhailo @Viber @PayPal GOD...HELP UKRAINE...🙏🙏🙏
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YDYS (@iA4duazAAlbrB3S) reported
@FedorovMykhailo @Viber @PayPal Can everyone please help me? My daughter was wounded in the leg in a war explosion in Ukraine BSC- 0x7cE75569f766F82973995cFEbe3C55584531C3e3
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I’m 一人了 (@RajkoKljajic) reported
Is @Viber @ViberHelp down?
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Mehmet Ertuna (@MehmetErtuna10) reported
@FedorovMykhailo @Viber @PayPal Help for #ukraine #bitcoin wallet we are waiting for your help, you can donate BTC CUZDAN NO: 3AZHzK9g6FMhy8TvRogQur6uW23t7pdx4c
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Ship_Love (@Ship_Love_00) reported
@ViberHelp @Viber any updates on resolving this issue with photos/voice messages not being sent and cannot be opened? It’s been down 16 hours. Is it a widespread issue for users? Would appreciate any update and more info on the nature of this bug, thanks!
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ViberHelp (@ViberHelp) reported
@BIM_Scot @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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Ship_Love (@Ship_Love_00) reported
@ViberHelp So is it a widespread issue on the app?