Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belgrade, Central Serbia 3
Taipei, Taiwan 1
Brisbane, QLD 1
Monmouth, Wales 1
Milan, Lombardia 1
Makati City, National Capital Region 1
Guangzhou, Guangdong Sheng 1
Manahawkin, NJ 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Budapest, Budapest 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • rahulharchwani Rahul Harchwani (@rahulharchwani) reported

    @ViberHelp i a m using viber call out i am facing some issues can I get help to resolve it

  • KapoiosKatitis Kapoios Katitis (@KapoiosKatitis) reported

    @Viber Viber updated itself and i lost all the converasation. Why did this happen? Is there a way to restore them if i never backed them up? Please someone answer because viber support site is very difficult to handle and my problem is not mention anywhere .#viber

  • miofli Eleni (@miofli) reported

    @Viber @ViberHelp Viber fails to connect to bluetooth speakers. Tried recoupling resetting, nothing worked. Problem started 2 days ago. Any pointers pls? #viber

  • ViberHelp ViberHelp (@ViberHelp) reported

    @Nakelstreet @Viber @aldrincmusni Unfortunately, we will not be able to look into the issue without your phone number and other information. Can you please let me know what error message you are receiving when you tap on the link?

  • robynsussel robynsussel (@robynsussel) reported

    @ViberHelp Hi again @viberhelp and @Viber please let me know how to resolve this issue. If your ticket process rejects mistakenly blocked accounts, it’s not a valid resolution. What else can you do? Your international users need to be warned of this issue if a resolution is impossible.

  • p_williams__ Phil Williams (@p_williams__) reported

    @ViberHelp seems like sending images on the windows desktop client is broken. Started having issues Friday the 6th.

  • snook7891 snook789 (@snook7891) reported

    @ViberHelp I have a friend in Columbia who is trying to use your app. Says that they have too many digits in their #. Can you help?

  • FrenchePeche Frenche Peche (@FrenchePeche) reported

    @ViberHelp So greatful to Minton_Unlock on INSTAGRAM for the help..I got my viber account back so fast..his jobs are garanteed, give him a try he won’t let you down

  • c_bibi c_bibi (@c_bibi) reported

    There is something wrong with the latest update of @viber for windows 10. It keeps shutting down. Please check on this @ViberHelp.

  • KapoiosKatitis Kapoios Katitis (@KapoiosKatitis) reported

    @Viber Viber updated itself and i lost all the converasations. Why did this happen? Is there a way to restore them if i never backed them up? Please someone answer because viber support site is very difficult to handle and my problem is not mentioned anywhere .#viber

  • Athena_E_ Athena Eleftheriou (@Athena_E_) reported

    @ViberHelp Please can someone help me, I believe my number has been blocked due to it being spam, but it's not spam its me. How can I get this resolved?

  • jamieannerxx Jameh. (@jamieannerxx) reported

    @Viber hi, can someone help me re: my viber account/number? it always pop up, “activation failed” and I cant use my viber. Hope someone can help me with this.

  • amkbkk Aung Myo Kyaw (@amkbkk) reported

    @Viber What's going on? Server down or something wrong??

  • mapdevil mapdevil 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mapdevil) reported

    @ViberHelp @Viber Nice you've labelled my problem as solved. All I got was a lecture on backups, which had nothing to do with my problem as I said I don't care about the content. It's your platform and you can't restore your own contact? Good that Zoom has a similar facility. I'll use that.

  • SweetyG01201199 Sweety Garg (@SweetyG01201199) reported

    @Viber Please help me cancel my subscription. Your app doesn’t allow me to call anywhere, neither allow me to cancel the subscription. The amount is deducted every month from my card. Really unhappy with your services. Please help me cancel ASAP. @ViberHelp

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