Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Belgrade, Central Serbia | 2 |
Charlottetown, PE | 1 |
Oradea, Bihor | 1 |
Vårsta, Stockholm | 1 |
Sydney, NSW | 1 |
Houston, TX | 1 |
Taipei, Taiwan | 1 |
Brisbane, QLD | 1 |
Monmouth, Wales | 1 |
Milan, Lombardia | 1 |
Makati City, National Capital Region | 1 |
Guangzhou, Guangdong Sheng | 1 |
Manahawkin, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Princess Alba (@_princessalba) reported
@ViberHelp Hi do you have any technical support I can speak or have a chat? I need to fix some issues about my app. Thank you!
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Zoran Gavric (@gavricz) reported
So I pressed the backup button, got a error message (generic one they use for all errors), during the time I’m writing this I can se that my latest backup date changed and I have a fresh backup. Either way if the backup went through it still shows that @ViberHelp does not care.
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Waki Boo (@DonciscO564) reported
@Viber Hi my activation is failing can you please help as I never had this problem before?
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John Hinz (@TheRealJohnabis) reported
@ViberHelp I was recently added to a group chat that was a scam, I tried warning multiple people about the scam. Unfortunately looks like the scammer reported me as a spammer as they had multiple accounts posing as real people and now I can't use Viber anymore. Please help!
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Abhijit Debnath (অভিজিৎ) 🇮🇳 (@abhijit1732) reported
@Viber_India @Viber @ViberHelp Hello, Viber India. I am currently on a business trip in Greece. Since max people's here using Viber. I started using it from yesterday. But my Indian number has been blocked since yesterday saying it's a spam. Kindly help me to restore my account.
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RoshanM (@roshanM_14) reported
@Viber @ViberHelp Viber technical issue of viber out credit cost me over 100$ as it asking me try again after some time, as money debited from my account & never credited in viber out. after i write viber support they credited me with 19.42 $ & wot about the rest amount of 80$?
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Suzanne Olsen (@suzannelolsenau) reported
Wonder if @Viber is having some issues with it's chat feature?
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Shiva Shankar (@mssb0707) reported
@ViberHelp @Viber my account is blocked. Not able to send messages! Help
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Zoran Gavric (@gavricz) reported
@ViberHelp Yes I have a ticket number. Not sure I want to post it here. I did manage to do backup, but as I wrote I pressed the button > got a error message > left the phone open > 15 minutes later the latest backup date was changed. So you clearly have a bug.
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YuriRblx (@rblx_yuri) reported
@Viber hello i.need help pls.
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Mohamed A. (@AzkerM) reported
Is @Viber down? Or is it just me?
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vishal (@vishalmoliya__) reported
@Viber @ViberHelp i have purchased a 1 month unlimited calling plan but after a week my account automatically blocked by viber i contact you so many times but there is no one response me. Help me 1 month time is clocking I loss my 2 week on account block. Who pay for 2week?
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Vintage8 (@JoaoEngracio78) reported
@ViberHelp hello there, I’m trying to make calls all morning but I get a voice message saying that you are experiencing system problems. When can I expect to be able to use my Viber again? I’m in England if that helps
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طارق السلماني (@tarek_alslmany) reported
@Viber I have the problem of not sending media in chat
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dnd (@adindajd) reported
@Viber Hi. My viber can't send messages. I have uninstalled the app and installed it again, hoping that it can be fix. But it's not. Viber blocked my number. And then I registered with other number. But I still can't send the messages. Pls advice what should I do to get that fix