Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lisbon, Distrito de Lisboa 1
Strasbourg, ACAL 1
Umeå, Västerbottens län 1
Caloocan City, National Capital Region 1
Chantilly, VA 1
Munich, Bavaria 1
Trento, Trentino-Alto Adige 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • ismath_a_rashyd Ismath Ali Rasheed (@ismath_a_rashyd) reported

    @ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp I have already raised here +919036741667 I am from rakuten operations team and really frustrated with these happening not sure what is viber problem here.escalaed this with mikita san already

  • geospot23 Geo's Spot 🌱 (@geospot23) reported

    @ViberHelp do we have issues for iOS? Can't send messages and pics.

  • exxpplloorreerr explorer (@exxpplloorreerr) reported

    @ViberHelp @Viber I really dont get it what is the problem with viber?I contacted you and you said 6 months ago that serbian language will be available soon and is 6 months soon? Come on everybody here uses viber and no serbian language on iphone shame

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp 9036741667 is number n I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp It's getting blocked n blocked being a rakuten team I will be using it only for official purpose but even you are blocking it with out pasting the reason I need a permanent fix

  • SAnjuJuno SAnju Juno (@SAnjuJuno) reported

    @ViberHelp hi, viber is not working on mobile data suddenly from few hours, it's working fine with wifi but net is not connecting the app through mobile data, I also have raised a ticket, can you sort this issue out asap?

  • Itsenoughbro Melih (@Itsenoughbro) reported

    @RachitGod @Viber @ViberHelp Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • mdodig Mladen Dodig (@mdodig) reported from Belgrade, Central Serbia

    hey @Viber, literaly this morning I marked the ad for some bank cash loans as irrelevant and now in the afternoon I see it again among my conversations… can you fix this?

  • yokohama_al coxy (@yokohama_al) reported

    @ViberHelp hiya. I’ve started on the Viber out plan and made a couple of calls but I’m suddenly getting a no connection message when I go to check my plan. I’ve restarted my phone and the same error message is coming up. Any immediate thoughts?

  • harpreetmailbox Harpreet Singh (@harpreetmailbox) reported

    @ViberHelp My account is getting blocked as a spam again n again. Kindly help me to resolve this issue. Share the precautionary steps to avoid this issue in near future.

  • 7akeit1 7akeit (@7akeit1) reported

    @ViberHelp I still can't access my Account. No code being received. Please help Asap

  • airabugna Aira (@airabugna) reported

    Omg is it just me or I can't seem to attach files or send/view media files on viber??? pls help me get through this week @ViberHelp

  • ViberHelp ViberHelp (@ViberHelp) reported

    @pablokrugman @Viber Hi, Unfortunately, we don’t have such a service as Viber Local Number available on Viber.

  • ismath_a_rashyd Ismath Ali Rasheed (@ismath_a_rashyd) reported

    @ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber

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