Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Ambato, Provincia del Tungurahua | 1 |
Los Angeles, CA | 1 |
Székesfehérvár, Fejér megye | 1 |
Barcelona, Catalunya | 1 |
Harrisburg, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Ajinkya Deshmukh (@ajinkya600) reported
@ViberHelp Nothing working out. Still not receiving activation code neither via SMS nor via Call. What kind of service are you providing? It's been more than 24 hours. Still my issue has'nt solved.
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Jinnie green chonky seelie (@lordkamisato69) reported
Viber @ViberHelp send help please.
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Helen (@chronicknitting) reported
@viber Since I installed iOS 16 on my iPhone 12 I can’t see whether the person I’m chatting with is online or not. There is a tiny icon for a drop-down menu but nothing I do makes it drop down. Is this a mistake or is it a new feature? I really liked it the way it was 🤞🏻
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Angry Leader (@angry_leader) reported
. @Viber can you please make bug fix for new iOS 16 for iPhone( in chat conversation is not possible to see status of contact). Thanks 🙏🏻
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Aleksandar (@dasistalexander) reported
@Viber @kulotissima since I updated to 16 I can't see online contacts, when do you think you can fix it
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ViberHelp (@ViberHelp) reported
@wouldithelp123 @gujral002 @Viber Hey! We will gather information and try to reproduce the bug. If we're able to, our developers will begin working hard to find a fix and hopefully release it in one of our future versions. We apologize for any inconvenience caused.
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tushargujral (@gujral002) reported
@ViberHelp @ChampagneWappy Its been long due please try to update on this ASAP and let us know if we could help with anything we can @ViberHelp
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Bob Maveric (@solaris1347) reported
@gujral002 @ViberHelp It is still the same. I reported the bug. They asked to re install the app but id didn’t help either. I still have the same issue.
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Aido🌵🌅 (@Aido40356785) reported
Chat not working, call center not working. Had to pay @Viber to pay less but same story, no one is responding<3
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EnZed85 🇳🇿 (@pranay_nz) reported
@Viber please release a update to fix the alignment in the app of the contact name when you open a chat.
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Giulia 💛💙🌻🌻 (@legsturdyprog) reported
@JamesTu21286596 @ViberHelp When will you fix the problem? I can't unhide a key conversation for my job because of that bug!!!
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Matt Marenic (@MattMarenic) reported
@Viber @ViberHelp when will you fix iOS 16 bug. Name of contact is placed to low under conversion
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Candice Esmino (@cjaemd) reported
Deleted @Viber @ViberHelp to try fixing the bug!! But nahhhh nothing happened!! Still same!! Yeah i did back up and restore but whoaaaa all my crush's reacts to my messages were all gone! 😩 If only I knew, i wouldn't install lalo na it didn't fix naman the bug!! 😭
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Pravnica (@wouldithelp123) reported
@gujral002 @Viber @ViberHelp Do you still have that problem?
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Ines Susan (@InesSusan4) reported
@denys_zaitsev @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you