Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	6 days ago
Mexico City	Sign in	7 days ago
Cehegín	Online Play	11 days ago
Weimar	Sign in	11 days ago
Pessac	Online Play	11 days ago
Escalquens	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🫣😤🥹 (@Robbib3ar) reported 5 minutes ago

  @capcanelita @Wooshkrach @desm0ndbane Pretty sure it has more to do with increased focus and moneys spent on repetitive live service cycles through ultimate card purchases, VC, and how that effected the add-on market and their prices across the board. Ubisoft almost directly stole the VC model from 2k lol.

• 
  Howard the Axel: Foley Artist™ 🔫🍹🍌 (@HowardtheDuck95) reported 12 minutes ago

  It was a rash decision to try and force the issue even though it will benefit no one but the only 2 remaining triple a publishers (2K and Ubisoft, because EA is about to get mulched by the Saudis)

• 
  Emma the Emerald (@Emma_Swirl) reported 12 minutes ago

  @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

• 
  Alex (@Alex_the_ru) reported 14 minutes ago

  @UbisoftSupport Problems with orichalcum. Missions do not appear with him, and the merchant has a timer of 00:00:00. The Internet is available, the account is connected, the Ubisoft overlay is working, the Helix store is working. But the problem persists in Steam natively, and even in GFN

• 
  . (@i_sema24) reported 14 minutes ago

  @UbisoftSupport I can’t create a Ubisoft account. Every time I try I get an error and after several attempts I was temporarily blocked! I don’t have a Ubisoft account I also can’t submit a support ticket. Could you please advise me on how to proceed?

• 
  killerfirerage (@Anthony98900536) reported 15 minutes ago

  @regwithtehswag @pokopakku Honestly to me this whole things just sounds like a company using the legal system to it's advantage to get what they want and ignore the problems that one of their higher-ups caused we seen this before with other companies like Ubisoft but unlike them this company is not thatbig

• 
  🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported 17 minutes ago

  @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

• 
  Utherverse.io - $UTHR LIVE! (@Utherverse) reported 18 minutes ago

  📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.

• 
  Pouët (@Pouet2) reported 20 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Chris Rivera (@ChrisdotRivera) reported 20 minutes ago

  @SamuelPGonzales @XBOX @XBOXSupport This and my Ubisoft plus subscription I couldn’t use due to their issues

• 
  R4nd0mUs3r (@A_R4nd0mUs3r) reported 35 minutes ago

  .@UbisoftSupport my account recovery ticket has been closed despite it being escalated and providing crucial proof of ownership (such as CD Keys, Steam receipts, Ubisoft receipts, welcome emails that showed the old username, Steam errors that showed the hacker's email).

• 
  MikeyDfromTN (@MichaelCuzzort) reported 36 minutes ago

  @Ubisoft why is your PC launcher still garbage? I canceled my membership because of crashing issues and compatibility issues. I came back for Black flag. And literally every 5-6 mins the game CRASHES! You all have to much money to be this ******

• 
  Synth Potato🥔 (@SynthPotato) reported 39 minutes ago

  Assassin's Creed's current modern day plot is not working. I do not know a single person who's invested in this plot so far and as someone who has read every single file in both AC Shadows and Black Flag Resynces alongside all the rifts, the writing so far has been incredibly uninteresting and poor. The current 2096 animus EGO storyline needs to go. Modern Day in Assassin's Creed was in a strange limbo for years after Desmond up until the Layla story during Origins-Odyssey-Valhalla which was a genuinely exciting breath of fresh air and it really felt like in Valhalla, Ubisoft had finally figured out an exciting path forward for the franchise. The ending of Valhalla's modern day, setting up this Basim plotline was genuinely awesome and I was excited to see where it goes. Of course, Ubisoft abandoned it. In its place is this live service animus hub storyline that has entirely failed to grab anyone's attention. There is just nothing going on here, there are no characters, no events, no real plot. It's just this animus war against an evil abstergo AI. It has entirely failed to capture the original adventure tone of the Desmond games, or the mystery of the Layla storyline, and instead settled in this awkward spot where it feels like Ubisoft desparately wants to remove modern day from the franchise and landed on the most ignore-able plot possible instead in an attempt to satisfy the fan base while basically removing modern day. I think this plot needs to be abandoned. No one is invested, no one wants this. Ubisoft needs to decide either to keep modern day and actually invest proper work into it, continuing the Basim plotline from Valhalla. or to simply let go and remove modern day for good. This awkward middle spot they've landed on where modern day is just a front for live service content is for no one.

• 
  KillerZ x Ace (@ChesronKocsis) reported 40 minutes ago

  @digitalfoundry The problem is the fact that you still have to use Ubisoft Connect (which is a terrible launcher which does not even remember your login details). I want to play those game using the Xbox PC app so I can earn Xbox achievements and benefit from cross saves and Play Anywhere.

• 
  WizDev (@WizardlyDev) reported 43 minutes ago

  @SlayzieVII Mostly due to Ubisoft crunch time leading to that specific issue. The pacing has more of a finished and cohesive start middle and end. Origins lingers so much and you have to find an alternative motivation to force yourself to engage.

• 
  werewookiee (@werewookiee) reported 45 minutes ago

  @HighNGamingNews @PaulsGamingLive @klobrille I can't believe how stupid you have to be that after I agreed it was a Ubisoft issue and that I don't blame Xbox, you still said that I blamed Xbox. Is it reading comprehension or do your issues go far deeper than that?

• 
  Pouët (@Pouet2) reported 47 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Jack (@Smurfgotbeat) reported 48 minutes ago

  @michael_ba21764 Unfortunately some of them just aren’t given an choice, this is Ubisoft they have lost that credibility and identity they had for a very long time but I than think they lost majority of it due to their own actions and stubborn attitude to be unaware they were creating problems for themselves and between and for consumers of the brand.

• 
  RogueBully Gaming (ならず者いじめ) (@RogueBully) reported 48 minutes ago

  @TheDivisionGame Constantly getting Delta 3 error!! Game is unplayable!! Come on Ubisoft!!! This **** is unreal, unplayable.. what is going on today!!! @TheDivisionGame

• 
  Mosso (@MossoLaa) reported 48 minutes ago

  @RalphyyR6 Mate this games finished learn to accept it la. Ubisoft seriously don’t give a **** cos the issues would of been sorted years ago

• 
  Onyx. (@Onyx_R6S) reported 48 minutes ago

  Bro... @Ubisoft @Rainbow6Game @UbisoftSupport Please fix the match replay! I can't even VOD review with my team because the game keeps crashing and stuttering. How do you expect teams to get better if they can't even VOD properly...smh

• 
  MR3D-Dev (@MR3Dev) reported 49 minutes ago

  @ac_daily_news The problem was Ubisoft Quebec.

• 
  Alex (@Animator_Alex) reported 49 minutes ago

  My huge glaring main issue is the writing of any new content. Ubisoft Singapore needs new writers, or they never need to write a piece of dialogue again. They come dangerously close to full and total character assassination of Edward in any of the new content.

• 
  Dagger 323 (@dagger323) reported 51 minutes ago

  @RubenHaramorim @CiaranOM4 @XboxArchives The average player doesn't give a **** about esports. That was never a focus of the series. And R6V2 being a completely different game is precisely the issue. It was the last REAL Rainbow Six game. Siege is just a cash cow made to pacify a mainstream crowd and rake in the dollars since Ubisoft is too lazy and greedy to develop a game like the cancelled Patriots, which would've been a far more authentic and complete Rainbow Six title.

• 
  Pouët (@Pouet2) reported 52 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Tôryk BirdThrowa (@Torykbirdthrowa) reported 54 minutes ago

  @HashionDiscord @HMBohemond two things can be true at once the model RANGE can be selling well, but that term is so vague that as long as it sells just above verage it's true. and with the tanks, it's probably true. at the same time, GW can be lying that the entire range isnt selling well, and can easily get away with it because they're never "entirely" lying. stock holders dont ask for specifics. they just get their good news and move along we've been seeing this with, namely, sony and ubisoft with Marathon and AC:Shadows respectively "OH THEY'RE DOING SO WELL GUYS REALLY WE'RE HONEST! THEY HAVE SO MUCH RETENTION!" and then you take a peak at the actual numbers and it's just plain false. i used an allegory before; "our summer catalog is selling well" summer catalog can encompase many things; shirts, shorts, swimwear, snorkels, sandals, hats, sunblock, ect ect ect ect. lets say some of the merch is only 20 bucks but the swimwear and snorkels are 80. lets say that behind the curtain, the swimwear isn't selling but everything else is. you can still say "the catalog" is doing well and not get in trouble. it's not a lie. you're just not being descriptive. in Warhammer terms; "The Custodes Range" can be selling well! but that includes bikes, tanks, dreadnaughts, heroes, infantry, ect ect. and is available for more than one setting (it's like how KT does well numbers wise because someone buying in invests into 2 games, or Demon collectors too.) even if the new infantry wasn't being well received/sold, everything else can cover the loss on that, and GW can still say its "selling well" again they're not lying...but they're not entirely honest. and why would they be if they said anything they wanted to do or keep doing was doing bad, as a public shared company they'd be strongarm'd to stop doing it anyway. this is the normal state of business. you tell just enough of the truth to keep your shares from flying off.

• 
  Prophet of providing providence (@Telepathic_hman) reported 54 minutes ago

  The cutscenes need to be locked 60fps, film grain and chromatic aberration disabled and then you got an INCREDIBLE beautiful game then, Ubisoft and EA have fixed these issues or had them on toggles at launches even

• 
  publius (@realGorillaTape) reported 59 minutes ago

  @trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else

• 
  Queen Mordred (@QueenMordred360) reported 1 hour ago

  @JezCorden I’ve been enjoying Assassins creed odyssey through gamepass and Ubisoft connect on my Xbox Ally X unlucky it’s not working for you

• 
  Kj Superstar(OKARUN) Vacation Mode on (@kjcole0811) reported 1 hour ago

  @StWDavis That’s a GAAS title. Things like this and Concord rely heavily on the servers. However, Ubisoft did get into some legal trouble with one of their online games so they were required to make an offline mode but then again it’s Concord and I don’t think Sony cares about it.