Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Amane Aït Oussa	Sign in	60 minutes ago
Lorient	Sign in	21 hours ago
Paris	Online Play	2 days ago
Dieppe	Sign in	4 days ago
Tours	Sign in	4 days ago
Salvador	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  InPassing (@InPassing222) reported 4 minutes ago

  I have to say this is harsh by @X @Support This group is a well-known team that dedicated a hell of a lot of time to the Assassins Creed community. Very passionate people who also are on speaking terms with ubisoft. The fact their account is SUSPENDED is ridiculous. Fix it.

• 
  HEXiT (@HEXiT___) reported 5 minutes ago

  @Pirat_Nation try playing a ubisoft game on xmas day and you get the same result. its been a problem since before they released hawx in 2009.

• 
  Iván Marcelo (@ivanroman999) reported 5 minutes ago

  @haderax1 Game was good, not great. But the disastrous launch just uncovered the problems at Ubisoft, they wanted to be an annual franchise so bad, they didn't even finish their games properly. And the unbelievable thing is that they didn't learn anything about that mistake

• 
  Rob Vasey (@bloodmoon666) reported 7 minutes ago

  @Ubisoft The lag in this game is absolutely shocking. It’s an utter disgrace that you release a game with this amount of lag have you ever heard of a thing called playtested?

• 
  azazin (@ragnarth_) reported 7 minutes ago

  @TheHiddenOneAC BF was never the issue. the problem was ubisoft desperately trying to chase that success with vikings, greek demigods, and samurai without understanding why AC4 actually worked, ultimately just diluting the core AC fantasy, mechanics, themes, and relevance.

• 
  ✨The Dark Tyrant✨ (@TheDarkTyrant96) reported 9 minutes ago

  It’s important to fight back. Especially when companies like Ubisoft purposefully slow down your games so you want to buy boosters or play into people’s gambling habits and ****. It IS a problem, saying “just don’t buy it” isn’t a good argument.

• 
  marie jayne (@mariejayne1972) reported 13 minutes ago

  @TheChancellorBR Hello Leo Sorry to bother you I’m having an issue I’ve messaged Ubisoft many times about my accidental deleted character I have a ticket number but I’ve heard nothing back from them. Is there anything that you can help me with?

• 
  Wojciech (@WojciechBrejnia) reported 13 minutes ago

  @NikTek One good thing doesn't fix everything, and unfortunately, their dogshit practices are here to stay. It's not even just about the DLC costing more than the base game, or cramming live-service mechanics into a single-player game; Ubisoft went ahead and laid off the very developers who made the game. They are beyond saving at this point.

• 
  Game Net Corp (@GameNetCorp) reported 16 minutes ago

  🚨 Ubisoft Connect Outage Prevents Players from Launching Assassin's Creed Black Flag Resynced A Ubisoft Connect outage is reportedly preventing hundreds of players from launching Assassin's Creed Black Flag Resynced-despite it being a single-player game. According to player reports, the issue stems from Ubisoft Connect being unavailable, leaving many unable to access the game. The situation has sparked criticism from the community, as Black Flag Resynced requires authentication through Ubisoft's servers even for single-player gameplay. This means that if Ubisoft Connect goes down, players can temporarily lose access to a game that doesn't require online multiplayer. It's another reminder of the ongoing debate surrounding always-online DRM and game ownership. Have you been affected by this issue? Let us know in the comments. 👇 @GameNetCorp

• 
  All-Father - 🇵🇸 (@AllFatherMedia) reported 17 minutes ago

  @Ubisoft @assassinscreed please fix the shoulder cape physics

• 
  k1z4cz3k (@k1z4cz3k_) reported 21 minutes ago

  @Kayhotic_Games @haderax1 It wasn't fixed quickly at all. It was a broken mess for its entire run. The revisionism only happened because Ubisoft added 60fps on Xbox Series X, and this made a snowball effect, which led to PS5 also getting one. It's still a junky mess, but at least it works well now.

• 
  MisterBlitzer79 (@MisterBlitzer79) reported 23 minutes ago

  @Ubisoft can you fix that stupid *** Ubisoft connect loader so I don't have to reinput the ******* password every few days; either when I use yours directly or via Steam's connection to ya'll. I hate loading a ****** game and have to dilly dally **** with it every goddamn time. Like kick it once a month or some **** but not every few freakin days. #TheBlitzNation #FartingAroundWithPasswords

• 
  LearningTheLaw ✝️ (@Mangalawyer) reported 31 minutes ago

  It's insane that Black Flag Resynced literally reused the original Black Flag's 3D collision boundaries, modified some animations, took assets from Skull and Bones, and slapped it all into the Anvil engine. The claim that They rewrote the entire game from scratch is absolute BS. Normies are saying, "Wow, this is a great game." Of course it is. It's literally the original Black Flag censored, built on the work of the original Ubisoft team—which doesn't even exist anymore—with some new minor additions slapped on top. That's why you can find the exact same bugs from the original, like the famous "Ghost Ship" glitch It's a cash grab at its absolute peak. They'll never be able to create a new game with this level of character development and world-building again, even if they copy every single thing the game did right.

• 
  Sabrecobra (@Sabrecobra) reported 34 minutes ago

  @Pirat_Nation Has anyone actually sat through the end credits of a Ubisoft game? They're insanely long {sometimes more than 20 mins} because of how many people are credited. Does having that many people on a project actually help the quality… cause it seems to be a main part of the problem. Too many cooks in the kitchen.

• 
  GeneticSpore (@EDC40iykyk) reported 34 minutes ago

  @assassinscreed Yeah, if only I can load into the actual ******* game. 10 YEARS of Ubisoft+/Connect, and now the game sits on the splash screen, and won't push forward with the load. I have to disable **** to get it to go forward. You FORCE us to use your **** *** launcher, so ******* fix it.

• 
  al3xfvv (@wydgoat1x) reported 38 minutes ago

  @Sw1ft_FN @Ubisoft It’s not working for me 😭😭😭😭

• 
  Leonis (@Leonisofficial) reported 40 minutes ago

  Like there’s so so so many examples of Ubisoft doing mass layoffs and closing down entire studios for no reason, yet everyone seems to focus on something else that’s not even slightly a real problem😭😭😭

• 
  McJunegrand🔞 (@McJunegrand) reported 41 minutes ago

  @Pirat_Nation Despite all Ubisoft has done in the last couple decades people immediately fold for a remake of an old game they liked only to immediately be struck by another Ubisoftism. We deserve a new industry crash.

• 
  Stroke (@iluvh8speech) reported 42 minutes ago

  @JZN0More @Pirat_Nation That wouldn’t fix the problem lol you have to boot Ubisoft connect to get past the title screen

• 
  Gaming Amigos (@gamingamigos24) reported 43 minutes ago

  On July 11, many PC players reported that Black Flag Resynced crashed as soon as Ubisoft Connect launched. Several users said offline mode also failed, despite Ubisoft stating the game is fully playable offline after its initial activation. Some reported they were unable to access the game even after several hours of previous playtime. The outage also affected other Ubisoft titles, including Immortals Fenyx Rising, according to player reports. Not every player was impacted, suggesting the issue may have affected specific authentication scenarios.

• 
  🅁🄴🅃🅁🄾 🏳️‍🌈🇺🇦 (@totallynotretro) reported 43 minutes ago

  @DailyDreg Nah, I'm not defending Ubisoft, but the dumbest people are complaining about non-existent issues in Black Flag. There are definitely things to criticize, but the graphics definitely are not one of them.

• 
  Kottpota (@PS2Apostle) reported 45 minutes ago

  @ymnis_v1 @GOGcom You could get better taste, plenty of current games on GOG, barring that you’ll have to be susceptible to other storefronts to play your Ubislop. Lack of availability is probably because Ubisoft is restricting their crap to storefronts that get along with their live-service crap.

• 
  ☆🌙 LunaaBeanz🌙☆ (@lunaabeanz) reported 48 minutes ago

  @Ubisoft Can you please patch "The Other Brother" questline. I was able to fix it myself but had to spend over 30 mins on reddit trying to fix it. For such a big quest - being locked like that & not knowing a clear path forward made that frustrating.

• 
  Rob (@HiddenWumpus) reported 51 minutes ago

  @Ubisoft Your game is ******* broken. I cannot sail the Jackdaw, totally soft locked my game. I try to load onto the boat and I get forever loading screen. Incredibly pissed off rn. I want a refund

• 
  jhonny dayz (@JhonnyDayz) reported 53 minutes ago

  @UbisoftSupport I'm having trouble linking my current PlayStation account to my Ubisoft account. They have the same email and everything, but it's still linked to a PS3 account that I don't even have access to. I bought Just Dance 2026 and I can't play it.

• 
  joe randone (@joe_randone) reported 54 minutes ago

  @Ubisoft HEY LOOK AT US WE HAVE DYNAMIC WEATHER SO NOW WERE JUST GONNA MAKE IT RAIN 97 PERCENT OF THE ******* TIME. FIX THIS ****

• 
  Nlykia (@nlykiaa) reported 55 minutes ago

  @Mangalawyer What's the problem my *****? @Ubisoft

• 
  doppelronii ⏳🎲 || The Dream Ending (@dopeowlsimp) reported 58 minutes ago

  @Hollowfun1 I think it's very good! Not in Resident Evil remake level good for ubisoft who had massive Ls for a while now, they really stepped up. It still has the ubi soul unfortunately with the microtransactions and bugs that existed in the og and didn't bother to fix lmao

• 
  Matthew Herlitz (@HateMonger1991) reported 58 minutes ago

  @KindredBlade Yeah it's something ive seen with alot of ubisoft games. They're known for strict drm and they usually require a mandatory account login when u boot up the game the first time

• 
  Nose (@NoseOfDeath) reported 59 minutes ago

  @casey_Payne23 @IronGalaxy I knew there were issues but I did not know that. Ubisoft suck.