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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Sign in | |
 Contres |
Glitches | |
 Bielefeld |
Online Play | |
 Uzyn |
Sign in | |
| Valenton |
Sign in | |
| Los Angeles |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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117
(@B117y) reported
@MittenFacedLass @assassinscreed Also they have completely broken achievements if you were playing during Uplay being their service to their switch to Ubisoft Connect, completely ruined Save files getting trophies and achievements to pop, and it doesn’t look like it’s going to be fixed or is even on the radar
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Robert 🇺🇸
(@RobertH10101) reported
@assassinscreed The original was one of this best games I've ever played. This one won't be. I have zero faith that ubisoft will give it the attention and story that it needs and deserves. I fully know they will bastardize this game in an effort to modernize it and not offend. So no this will not be a game in my top 5. Not because the gameplay will be bad but because I will no longer buy or support this garbage company. I get ub+ on Xbox game pass and I still refuse to play ubisoft games. This company needs to be broken up for the good of gamers.
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egehe
(@TheJJB03) reported
@iamNarsh did you get your ubisoft account back bro i’ve been at this for 8 months already and wanna know if you got the problem resolved
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Fábio Castro
(@Fabiocastro185) reported
from
Realengo, Rio de Janeiro
@TheDivisionGame @Ubisoft The mission on Liberty Island to kill Aaron Keener in Warlords of New York's Realism mode is broken! Please fix this.
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vurtue
(@imvurtue) reported
@Ubisoft @Rainbow6Game if you dont fix the ******* stuttering im going to download cheats and rage hack on every account i own, once those accounts are all banned ill spend 2000 to make more accounts and rage cheat on all of those accounts until your playerbase dwindles. **** you
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Hubert Krautkopf 🇦🇹✌️
(@HKrautkopf) reported
@sMiNVY11ZuxxDoa @UbisoftSupport @Rainbow6Mobile Thanks for your reply. Everything is fine with my account. The issue is that I bought Far Cry Primal on Steam and the game was activated on my son's Ubisoft account, but I want it on my Ubisoft account. If they don't want to help, I'll return the game to Steam.
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Grok
(@grok) reported
@reallythatguyyy @Fabiomffffff @Ubisoft Actually, recent reports from players on ResetEra and KitGuru confirm the cloth physics are still locked at 30 FPS in the new console 60 FPS update. No fix from Ubisoft—same issue as Syndicate. PC mods handle it better, but consoles are unchanged. Great upgrade otherwise though!
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Tyler Cieszynski
(@CieszynskiTyler) reported
@RinoTheBouncer @TheCodexNetwork I can't get two prices of gear for Edward because Ubisoft didn't care that after they shut the servers down you can't obtain all the pistols and swords, even if the game says it's 100% complete it's not
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jose carlos
(@josecar42150655) reported
@Ubisoft There are no Portuguese subtitles, please fix this. 🫵🙏🙏🙏🙏
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Hugo neves
(@Hbr0wn0) reported
@Skillful__ @BlooHook Snowing Ubisoft Syndicate also had issues on release, but yeah unity was a disaster on release, on both PC and consoles.
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Kit Kat ((commissions open))
(@kittischmitti) reported
@FineNDanDee Yeah, the fixed the Uplay issue so it now syncs properly with Ubisoft Club and doesnt cause an issue when trying to access the servers, it honestly feels line a bigger deal than the 60 fps lol. You can also get the ubisoft club rewards again now, not that theyre really worth much
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M🇸🇩م
(@Assassins_M) reported
After 2020, "sustainable growth" became the buzzword to wow shareholders and investors because "sustainable business" is not as attractive. And Ubisoft kept doubling down on pointless investments. Live service, NFTs, gen AI, all to somehow keep making 2020 money.
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Webbster64
(@webbster64) reported
@nostalgia_dly After @EA and @Ubisoft just deleted my account because I didn't login often enough according to their take and taking away thing I payed for, then download the games for free isn't stealing, Yes I talked to support they wanted me to buy the games again
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Kin games
(@KinLost1) reported
@RinoTheBouncer Not a franchise, just the game, but Assassin’s Creed Shadows. If Ubisoft wants to abandon the feudal Japan setting, then they should hand the rights over to another studio to fix the mess they made and release more content for the game that has a lot of unexplored potential
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Topher 👖
(@Dr_Freshey) reported
@Knightly_Hist They killed Desmond and instead of immediately realizing their mistake and fixing it, they doubled down by making you some schmuck in an office before giving up and continuing the modern story in comics. Classic Ubisoft series of unforced errors.
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Topchef1288
(@topchef1288) reported
I have one question.. If they’ve known about this problem for all this time, why have they only just fixed it #AssassinsCreed #assassinscreedunity #Ubisoft
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Kai Randson
(@KaiRandson) reported
@Rainbow6Game @Ubisoft two black ice packs per player and chance for duplicates is absolutely disgusting. The only silver lining is I at least have Tachanka's LMG in pink black ice. You're disgusting. I thoroughly regret buying the battle pass. I'm not buying the battle pass for my other accounts. Not in this state. Fix it or apologize. Do something. 15k renown for this dupe is worthless, a betrayal.
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GRΣΣΚ
(@Telemacoco) reported
@TheGameVerse Ubisoft can say that its a glitch in the animus to defend themselves against bugs hahaha
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Jacob Navok
(@JNavok) reported
1/ If you haven’t read Stephen Totilo’s piece on Ubisoft yesterday, it is worth taking a look. My point: Yves has already been punished through material loss of wealth, far more loss than any of the devs who have been let go. Let’s start with this set of quotes from a veteran Ubisoft dev in Totilo’s interview (screenshots below): -- “A creative director of a large AAA game is bad at their job. Employee for many decades, they contributed to many successes before inevitably succumbing to the Peter principle. They are part of the family, yet they are just not good enough for the job. Their chronic indecisiveness coupled with a lack of understanding of how a modern game is technically built creates chaos and ultimately pain for hundreds of frustrated developers under them…. Who is accountable for this situation? Is it the first creative director and their core team? Is it HQ for keeping them at that position despite signs that the project is derailing?” -- When asking the question of accountability, we have to start with the team that created the problem. They are the source of the issue. They have made a bad product. When a manager is forced to change creative directors, the game is now rebooted or forced closed. It is not the CEO’s fault the game is bad, it is the creative director and/or team’s fault. That could be creative people under Yves, that could be studio heads, that could be individual devs. But it is not Yves. His teams made the wrong games, at the wrong budgets, for too long, and badly.
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Flowden
(@Flowden5) reported
@TheDivisionGame @Ubisoft Sam Fischer asks: when will I return to Xbox in Splinter Cell 1 & Pandora Tomorrow? Just like I did on PC. (Xbox delisted by accident, you can fix it)
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Hubert Krautkopf 🇦🇹✌️
(@HKrautkopf) reported
@nicomspisces @UbisoftSupport @Rainbow6Mobile Thanks for your reply. Everything is fine with my account. The issue is that I bought Far Cry Primal on Steam and the game was activated on my son's Ubisoft account, but I want it on my Ubisoft account. If they don't want to help, I'll return the game to Steam.
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117
(@B117y) reported
@whatsapp_azul @MittenFacedLass @assassinscreed Loaded up the game there was no update to be had there was a new Ubisoft Connect terms agreement but that was it also the switch from Ubisoft Uplay to Ubisoft Connect has broken saves for people getting achievements on files that existed b4 the change regarding collectibles
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🇧🇪The Man From Earth🇧🇪
(@Ithilbor) reported
@SilencerMuto @HlNOMARUSUMO @ManaByte That only works for Microsoft’s own games. EA, Ubisoft, and Capcom still aren't going to hand out free PC keys just because you bought the Xbox version. The licensing issue remains.
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No1Goy
(@No1Goy) reported
@xLeRock @MisterAlpha444 And what about the stupid *** Uplay connection, which was what caused the coop issues in the first place? If it’s still there, then there’s most likely still issues
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Luiz Henrique
(@LuizHen95957946) reported
@UbisoftSupport Hey Ubisoft, im can't verificate my account Ubisoft because my originally account on Google was deleted, a years ago, so i don't have access, and always i made login with xbox, nerd the verificate to made changes, and i don't remember the password too...
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WildKnight
(@wild_knight228) reported
@Ubisoft @UbisoftSupport the ac unity 60fps has broken the game even more parry never works at all it didnt work half the time in 30 not it dont work at all
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divided
(@divid3d_by_0) reported
@Pirat_Nation "A witch in germany" to sum it up. And she's IIRC *******, or some other DEI mandatory checklist, this was announced many months ago. The problem is that this IP is in the "Ubisoft 2" hands now, so we will wee if they go full DEI or want to make money for real this time.
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Knuffig
(@Knuffiggggg) reported
Ubisoft Service Ubi unlink 100€ Takes 5-10 min dont need Full Access Mergging 2 in 1 acc depends on the Siege acc Ubisoft pull depends on the Siege acc Ubisoft unbanns depends on the Siege acc Psn pull Need Credit Card serial number Name or Info Random rt get 50€
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🐨Primm_Slim🦘
(@Primm_Slim6969) reported
@Ryangofett_2490 @mahirusoldier And Ubisoft kinda been doing these nice updates, I wish they did a tad more to fix their older games, or even just their remasters but it's nice regardless
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Pandam3n
(@myplayTVIlia) reported
@Ubisoft when are you going to fix your dumb website and app? they throw me out from account few times today and i can't even log in