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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in | |
| Aubière |
Glitches | |
| Lampertswalde |
Game Crash | |
 West Valley City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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SNEEEEP
(@sheepucel) reported
@Marids_Gift @LRH_Superfan The problem woth all ubisoft games is that the first 5 hours are fun and then it's downhill from there 😭
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Mischief
(@MischiefsYT) reported
@_Miller_o7 @masterdragon421 Siege is so poorly constructed to the point where Ubisoft literally gave up on fixing hit detection. The game has been broken for years and no it isn't a more complex CSGO. Sneako IQ level take 💀
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Jed Reinhardt
(@JedReinhardt) reported
@UbisoftSupport I have a case open on the Ubisoft website case number 18032400. I hope that you guys can help fix this issues because I would love to be able to enjoy ALL of the game.
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Rafario
(@rafario448) reported
@Ubisoft @VGC_News your npcs all give the impression that were created by machines due to how generic they are you want to make them feel even more generic? Please understand the core problem of your games ffs ubi
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Aaron Edwards
(@KeyDragoVader17) reported
@Ubisoft @Rainbow6Game FIX YO DAMN GAME! XIM AND MNK ON CONSOLE IS CONSTANT. EVERY GAME MULTIPLE PEOPLE ARE ON MNK/XIM AND ITS SO OBVIOUS WHEN THEY CROUCH SPAM SO FAST AFTER A KILL AND JITTER THERE MOUSE AROUND! BAN THEM! I DOUBT ANYONE WILL EVEN RESPOND BUT ITS DISGUSTING.
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Just A Dude
(@justagamerxxyy) reported
@f_joe123 @EdwinZeelen @PlayStation i guess they have a point, die hard fans have been supporting the game since assassin's creed 1, if ubisoft would've made it warriors creed or Spartans creed, no one would have a problem
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bæ grylls AKA Vax Payne
(@TheAuracl3) reported
@j_swinbanks That has been the consistent issue with Ubisoft games.
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Cristiano Pettarin
(@CP_Pettarin) reported
@UbisoftSupport playing AC Unity and I can’t connect to Ubisoft servers Error Code [0xb0050002] I tried the troubleshooting what should I do???
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Zenitsu_Sama
(@Simple_Simperr) reported
@Rainbow6Game @Ubisoft Cant play Siege in any modes, getting Matchmaking error in SEAS servers, whats happening !!
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Bishx 🇱🇧♠️
(@Bishx961) reported
@UbisoftSupport @Rainbow6Game Fix yo ****... we can't accept or invite people on ubisoft connect on console it is taking forever to send a single invite or to join a squad this is insane
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Phillip Graves
(@JamesBo71213600) reported
@Solidrev1 Get the M60 or Buzzsaw as those guns wipe the enemies and should fix some of that sponginess. As far cry 3 and 4, lmgs were the best DPS weapons. Far Cry 6 ****** it all up by making it the standard Ubisoft rpg mechanics so gun but gun level mattered etc.
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Lewis Davidson
(@DehdLock) reported
Hi @UbisoftSupport I'm having a problem with Just Dance 2017 I hopped on to do the online trophies on PlayStation and it came up with "Cannot connect to the Ubisoft Servers at this time" did you shut down the servers early or is it a server problem? #JustDance2017
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עוֹלָם שָׁלוֹם
(@Shalomwerld) reported
@UbisoftSupport The platform is Xbox One. I am convinced more than ever that this problem is intentional because of your consistent need for more information. The idea that I need to record a clip in order for you to understand is ridiculous. This is why Ubisoft is going out of business!
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Lewis Davidson
(@DehdLock) reported
@UbisoftSupport The problem is I hopped on to do the online trophies for PS4 and when I went to "world video challenge" it came up with "Cannot Connect to the Ubisoft Servers at this time." But they said the servers would close on June 30th this year is there a problem with the connection or is
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ChiGodd
(@ChiGodd) reported
@hibjpsh99 @ChiGodd2 @Rainbow6Game Meanwhile it happens to me and all my friends on PS5. No it’s a Ubisoft problem.
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Michael Vermylen
(@MichaelVermylen) reported
@Ubisoft When trying to start Anno1800 on Steam, I get a Ubisoft server connection error, clicking the "go offline" button redirects to a window to log in before I even can play... And a message to go online first to register, before I even can play offline?? So I am locked out!
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Adam Rouse
(@rouster2) reported
@Meg_Atron_X @krizzybot @GemBearGaming I can play the prime games, so that's definitely not the issue. It indicates it's linked to rouster2 (ubisoft), and when I log on using ubisoft connect it also says rouster2. Same for GFN - says rouster2, and GFN syncs 21 games to my GFN library.
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f
(@shamiiima) reported
Anyone know how to fix my ubisoft connect just not working ?
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billstreezy
(@onatshii09) reported
@UbisoftSupport @Ubisoft @ForHonorGame hey guys I have a question. Is that fat **** at the warriors den making all of the decisions for what happens in For Honor. The game is broken. If your not playing the meta you cant ******* compete. FIX IT!
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Luna
(@ebleghbeb) reported
I'm so tired of having to deal with the incompetence of Ubisoft support. It's down constantly no replies no interaction no understanding of issues. I'm just so done. I guess I can't play any Ubisoft games anymore. Love this stupid ******* company
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Alecfisher🐬
(@alecfisher01) reported
@ac_landmarks @66Days99 Gta 6 isn’t available to purchase in any form. Assassins creed mirage has an $150 collectors edition and absolutely no gameplay. I wouldn’t be so sure about confident, Ubisoft is always confident in practically everything they put out and most of the time it’s broken.
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Angel With The Scabbed Wings
(@TaigasRevenge) reported
@Andre_Lewis420 @Rainbow6Game Good luck if you think these idiots at ubisoft will ever fix their own game and the countless problems that have plagued this game for ages. The laggy servers and the broken hit registration won’t ever be fixed. I’ve gotten countless headshots that don’t even count as kills.
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Lucid00.com
(@Lucid00) reported
I'm never one to take an issue with the word "content" I get that it's a catch-all for whatever the hell goes up on the internet, but Ubisoft games play like they go around the office saying "We need content" and nothing else.
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Aexus
(@MrLiaXy) reported
then you get hit with the ****** "account suspended you've tried to login way to many times because our system is dogshit & we want you to create a new password so you can forget it :) get your stupid *** **** together ubisoft
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Mangzx
(@Mangzxlmao) reported
does anyone know whats up with @Ubisoft ? It hasn't been working properly on my PS4 and PS5. I literally swapped from my PS5 to my PS4 because it wasnt working ant it had the same exact issue. (@UbisoftSupport)
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Johnson mark
(@Johnson23107) reported
@CV_Mafia @Ubisoft @UbisoftSupport You are not facing this only got this problem yesterday but was referred to EDWARD_TECHS on Instagram and he was helpful
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pc gamer
(@PatientGamer2) reported
@GamingFirefigh1 @danno_omen What if the game wasn't on a subscription service and then no one bought/played it... I've got ea play, uplay+, gamepass and ps+ and still buy games - subscription services allow me to try more games and buy the ones I like.
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Bryce
(@TheFearI95) reported
@JillJVF96 I remember Ubisoft implementing a **** female texture for Watch Dogs 2, but when people found it via ragdoll poses, they said "oops, that was a glitch, apologies, we removed that bug" but then left all the **** male appendages lol idk what exactly these things are protecting.
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Leo Schenk
(@leo_schenk) reported
@UbisoftSupport The launcher yall require for no good reason opens up, tells me I don't have any games, then tells me it has trouble connecting to Uplay service, which I don't use. I can't even get to the point where I'm trying to play the games because of this anti-consumer software layer.
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Zenitsu_Sama
(@Simple_Simperr) reported
@Rainbow6Game @Ubisoft Cant able to start matchmaking, facing matchmaking error from ap-southeast-1 region, what is happening !! #RainbowSixSiege #Ubisoft