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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (75%)
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Online Play (13%)
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Matchmaking (5%)
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Glitches (4%)
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Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ustka |
Sign in | |
 Vielha |
Game Crash | |
 Jarny |
Glitches | |
 Bologna |
Sign in | |
 Findlay |
Sign in | |
| Arlington |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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name
(@Stunnaz84) reported
@Ubisoft It's nuts how blindsided you guys are, you guys are chasing tooth and nail for a games as a service title when you have (or had) this. This could've been your COD but ya gave up on it smh. I enjoy COD but the Division is a different league of its own
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Crustee-
(@Crustee1) reported
Ubisoft fix your servers u gay *** @Ubisoft @UbisoftSupport
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Taiwan Tsmc NO1
(@USApower666) reported
@Ubisoft Far Cry® 5 I come from Taiwan, Asia, and I can't understand English. I need the game team to fix this bug. Map editor window is always offset to the screen border causing many functions The bug that the button cannot be clicked has not been fixed
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MiniGamer
(@Jan91671671) reported
@UbisoftSupport @ImDumDum21 Hi Ubisoft, for me a reboot of my router has helped so far. Have to test if the problem persist over the days. Does this possible fix match with your knowledge so far?
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Braden Jarvis
(@bjarv44) reported
@UbisoftSupport keep getting an error saying Ubisoft connect services are down and cannot get in to games.
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Boba Smith
(@ClownShoesZomg) reported
@OhDoShutUpSteve @TheTrollingQ Even when the games were on Steam you still needed the UPlay launcher. So you'd open Steam, find your game, launch it... Nope the launcher only launched UPlay so then you'd sign in, find your game, and finally be able to launch it for reals. So them being off Steam is no big.
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lolsupboi
(@lolsupboi2) reported
@Ubisoft U realize the launcher is broken for ghost recon right??
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shatt
(@saiint97) reported
@83DNAR @Doki_R6 @Ubisoft skill issue?
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Kerchak
(@CallMeKerchak) reported
@sephjnr @UbisoftConnect Same, the psn account linked to my Ubisoft isn’t my account and I can’t fix it. It’s dumb
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Billy Flynn
(@Billy_flynn1234) reported
@Ubisoft Fix your ****
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Cosme Junior
(@ccsjuniors) reported
@Ubisoft I can’t connect to Ubisoft servers playing ghost recon breakpoint, PS4 I heard that some users may lose their account, I hope that’s not happening with mine. I’ll try again tomorrow but today, not working 😒
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leblackdematrix
(@leblackdematrix) reported
@TheDivisionGame The game sucks ! It crash on PC, and it crashes on GforceNow 🔴ERROR CHARLIE 03 ! I want to play the game but it's so bugged.. @Ubisoft
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Ole Donsen
(@Netrunner99O) reported
@HappyCloudGamer Ubisoft releases mostly unfinished games to the point I don’t trust them anymore,I won’t take a chance so yeah maybe Sony could fix Ubisoft,assassin’s creed number 65 could be a great game
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Jason D
(@xxCNBeardxx) reported
@Ubisoft @Rainbow6Game any fixes for the issue of having bought the year 8 pass and I still have Brava and the battle pass locked. Would love to play with new op.
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Baltimore's DJ Legacy (SanityLostStudio)
(@DJLegacy23) reported
@pasjc2001 @EleganceFTH @BungieHelp Everything else? Infinite Hologram Invisibility in Crucible? Exotics so broken they've been removed from end game content & Gambit? A matrix storyline & a single cutscene cut into 2 parts to book end the campaign? A few unbalanced guns? A Ubisoft/Activision style map? I'm lost...
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PsykoRobot
(@PsykoRobot) reported
@dave_warhammer @FOSSpatents They are also heavily invested in by Tencent (the largest shareholder). If Tencent wanted Ubisoft they would outbid Sony anyways. Don't forget Ubisoft has internal issues that make ABKs look very mild by comparison. And they have 20K+ employees. That is more than Xbox + ABK.
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stephen davis
(@Steve_Davis_UK) reported
@oogravyoo @GTS_Tweets No, they released some sort of DLC, then after the DLC was released people started saying the game wasn't saving properly. I think it was across all platforms, and Ubisoft never bothered to fix it.
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u dont know
(@AlexDeG03383077) reported
@thecatgamerd @Ubisoft @Rainbow6Game I have the same problem with almost every challenge
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jayden.davies7
(@JaydenD02522266) reported
@Ubisoft fix your ******* game ,anytime I swing or get in a gunfight on siege my game freezes for a second
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0nLyXanz
(@heritage867) reported
@Ubisoft @Rainbow6Game why do i lag everytime i see and enemy???????????
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milk
(@degenLord_) reported
@OrdinaryGamers Bro how is ubisoft going to have a steam sale and far cry 5 servers are broken I can't even play with my friend Co op what a ******* waste ubi is of a company
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Dillon
(@fs_dillon) reported
@CloudDosage The Luna+ channel is 95% of the service now since the channels merged. You can stream Ubisoft games you own w/o Ubisoft+. Adding the channels up, to include $17.99 for Ubisoft+, is misleading. These definitely fall in to the category of 'addons'. I pay $5.99/mo for legacy Luna+.
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MJose
(@f_mjose) reported
@matthewgann24 @UbisoftSupport I have several friends who have had the same thing happen to them. Ubisoft knows the problem is theirs but they won't acknowledge it and keep advising to open ports and all these useless stuff. They have been letting the game die for years. It's shameful what they are doing.
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F2 Symbol
(@kxnjyy1) reported
@UbisoftSupport @Ubisoft how many times is your game going to crash for me it’s crashed at least 20 times since the new season and I’m on Xbox my username is Symbol F2 can you give me an idea what could be going wrong to fix it
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John Caldero
(@_IamDarthVader) reported
@Ubisoft you need to change the ranked 2.0 system on r6 Siege! There's absolutely no reason I should be playing ranked against a champion when the highest I've gotten is Plat 4. This ranked system is not working and is worse than ranked 1.0
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Ray
(@BowsBackInDayZ) reported
@UbisoftSupport Just checking to see if there is any update on a fix I commented and made a request at ubisoft help 2 days ago but haven't heard anything back on either end I've tried redownloading the game and resetting my Xbox and wifi multiple times but nothing has fixed it yet.
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Chris Marasky
(@DarkGyraen) reported
@opinioniates All VERY solid points that I can't really speak to given we don't know what the financials look like for a sub service like GP. It's certainly a possibility, I'm just not super concerned yet as we haven't seen a lot of evidence of it starting on GP. Ubisoft on the other hand...
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Senggy
(@SenggyYT) reported
@UbisoftSupport Hey Ubisoft! I bought the year 8 pass on xbox. I have brava but not the premium battle pass. Are you working on a fix or did i just get scammed of $30?
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J Quintero🇨🇴🇺🇸🇦🇷
(@JQuintero16058) reported
@Ubisoft The new season messed up ps4 horribly, I can’t shoot my gun because my game freezes. its like rust. I am not xim but I have a wireless mic? maybe thats it? pls fix have lost all gunfights because i can only shoot one bullet before my game goes sicko mode #r6 #R6
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Modz🔱
(@0xModz) reported
@UbisoftSupport if i refund my Y8 pass on steam and get it on ubisoft store will I get the content I paid for? I don't get why me and others don't get the content because of your issue. The ppl responding to the ticket have just kept pushing the ticket "higher"