Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Puteaux	Sign in	18 hours ago
Voreppe	Matchmaking	22 hours ago
Brisbane	Sign in	22 hours ago
Épernay	Glitches	22 hours ago
Lillers	Sign in	22 hours ago
La Baule-Escoublac	Sign in	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eA asuno (@asunoaim) reported 40 seconds ago

  @yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding

• 
  Another nobody (@HasanH07290112) reported 3 minutes ago

  @imbratorX @Ubisoft @UbisoftCanada They did a half *** remaster that brought more problems then it fixed why people want a remake from the same company that has ****** the franchise over time a d time again

• 
  Jane Paws (@Janepaws223) reported 3 minutes ago

  **** @Ubisoft for making Avatar Frontiers of pandora, you bastardized a wonderful movie by making a sub par broken *** game just like the others you make, go out back and die like a sick animal and let other people make better games already

• 
  Caffeina (@CaffeinaWeb3) reported 5 minutes ago

  @KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”

• 
  Master of Controversy (@THe0GAmer) reported 6 minutes ago

  @PlayStation Adding a 2 year old broken flop to ps plus is not a win it is ubisoft begging for scraps after their star wars disaster

• 
  Colter Dowdy (@ColterDowd93036) reported 7 minutes ago

  @Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.

• 
  Tristan Vogt (@Damocles1498) reported 10 minutes ago

  @TheDezembro @kambyyy To be fair, Ubisoft has different issues than buggy or unfinished games.

• 
  🖕Gamehopper🖕 (@GamehopperPlays) reported 10 minutes ago

  ALLRRRRRIIIIIIGHT! So, I can genuinely manage to get the ubisoft launcher to open so, I can play black flag on Linux without the need to install it with bottles. Thank GOD! That's a problem solved!

• 
  eskimo (@eskim027) reported 10 minutes ago

  @Ubisoft fix your ******* game you retarded *** inbreds I’m tired of playing a game and every game I get into there’s a ******* cheater

• 
  Kremthing (@kremthing) reported 11 minutes ago

  @LavenderGhast The wost combination of EA and Ubisoft? That's a bit hyperbolic. I don't recall Nintendo purchasing studios only to dissolve them. Nintendo's biggest problem is that their stuff is too expensive.

• 
  Dave (@Dave20561101) reported 13 minutes ago

  @UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help

• 
  PainlessScrub (@PainlessScrub) reported 17 minutes ago

  Yo Ubisoft what the hell man, your game is broken again… @UbisoftSupport @Rainbow6Game

• 
  OCD0006 (@OCD0006) reported 24 minutes ago

  Hey #ubisoft #ubisoftsupport when is someone going to fix my account issues!? Ive filed multiple tickets and even a few reports to the "bug reporter" page. I CAN NOT USE OR PLAY THE CONTENT I HAVE PAID FOR! Its been over a month and nothing is fixed! #tomclancysthedivision2

• 
  Mikael (@mkrnbk) reported 24 minutes ago

  Once again #Ubisoft fails. New client app gets installed, starts up then login no longer works. Btw, login to website also appears down, so probly not just the client app? That's my holiday gaming going to other games.

• 
  The Man (@TheMan83167101) reported 26 minutes ago

  @NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.

• 
  Hakan (@Hakan1630386105) reported 27 minutes ago

  @nachitoochoa1 @Ubisoft Had this issue; TysonNerd on X sorted it.

• 
  Mitten3 (@MittenThree) reported 27 minutes ago

  @TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.

• 
  Dogico (@dogicoats) reported 32 minutes ago

  @Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.

• 
  Ventilator (@V3nti1at0r) reported 33 minutes ago

  @Izelice @Ubisoft EA Desktop launcher is better than this. If EA Servers is down and can't login to the launcher, it will show a menu with all installed games that works offline.

• 
  Gory Ruin (@GoryRuin) reported 37 minutes ago

  @ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.

• 
  BRATOR (@imbratorX) reported 37 minutes ago

  @NikTek The game honestly looks fantastic. It scratches an itch I forgot I had for this game. When it launched, the downgraded visuals from the E3 demo were something I had an issue with. Now it's like Ubisoft delivered on the full vision.

• 
  Balduran (@BalduranG) reported 41 minutes ago

  @TheHiddenOneAC I dont mind, its still worth torrenting at least. But anyone paying 60 bucks for a remaster is truly retarded, especially giving the money to post 2020 ubisoft. Thats some broken cuck ****.

• 
  Dapper_Swindler 2 (@sam566773923209) reported 41 minutes ago

  @MikeyNohMore I have seen other devs do that. Ubisoft will add or remove mechanics and stuff post launch. The vtm b2 devs added expanded melee combat just last months. I respect devs that will fix mistakes

• 
  jurídico lilith (@arthur_url1986) reported 43 minutes ago

  @uppindowners_ @ItsLazBoi fr, AC's biggest issue is how split its fanbase is (specially after the RPGs). Imo its why the quality and features are so inconsistent with every game, because every Ubisoft division working on them is trying to please a different side of the fanbase with each title

• 
  Tatan (@Tatan3392) reported 51 minutes ago

  @sixo24breezo @AnaAnsan3 @Ps5Prophet22345 First party, EA and Ubisoft games, plus Microsoft has like 40 studios so there are tons of first party games, and gamepass essential has like 50+ games you "keep" and most are not random games. (You have to keep paying the service just like PS plus)

• 
  Dustin Holmes (@DarkDustinh) reported 52 minutes ago

  @Ubisoft Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

• 
  Primm_Slim (@Primm_Slim6969) reported 52 minutes ago

  @imbratorX @Ubisoft @UbisoftCanada If they just fix the remaster the game will be fine

• 
  BikiniBodhi 🇸🇪❤️🇺🇦 (@BikiniBodhi) reported 53 minutes ago

  @flawed_has_been Regardless, it boils down to ubisoft to do their due diligence after a report happens, reporting is one thing, actually enforcing something despite lack of evidence is the problem.

• 
  IshayuG (@GIshayu) reported 58 minutes ago

  @thaonlyjonathan @Pirat_Nation They sure aren't very active. I can find several games on Steam that are still for sale right now that don't work due to broken DRM. They've literally revoked my license before I got it! Examples include Might and Magic: Heroes 7 from Ubisoft and Homeworld Remastered Collection Mac version from Gearbox.

• 
  Enstell (@enstell_) reported 60 minutes ago

  @Pirat_Nation Ubisoft is not learning from their mistakes once again. With multiplayer games such as XDefiant and Hyper Scape failing due to various issues, another game will drag them further into the abyss.