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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (60%)
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Online Play (20%)
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Glitches (8%)
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Matchmaking (7%)
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Game Crash (6%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Online Play | |
 Juárez |
Sign in | |
 Ivry-sur-Seine |
Sign in | |
 Odessa |
Online Play | |
 La Plata |
Sign in | |
| Ivry-sur-Seine |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Richplease
(@Richplease1) reported
@UbisoftSupport @Ubisoft i have an urgent issue, just bought ubisoft+ 2 hours ago and it was successfully then an hour ago they said your payment method is suspended, please renew or please add another payment method!!? what does that mean i now can't play anything!!
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DR-INSANE95
(@DRINSANE95) reported
@Ubisoft So you release a patch for AC Valhalla fixing a few bugs then make one that is even more game breaking then the last? How are you still in business?Fix your games and roll them out with little bugs. 120 hours gone to waste. Vinland chest needs fix.
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Kil
(@sirchivvi) reported
@CarlNerney @Ubisoft Wait for a month. Theyll fix everything. That's why I get my games around Christmas
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Shawbucks
(@danishshaw1) reported
@assassinscreed Guys im having technical issues with lerion daughter mission. Unable to interact. Im not able to reach anyone on ubisoft nor via forum. Please help here.
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Kyle Nichols
(@landynsdad42) reported
@assassinscreed @Ubisoft So I went to play “the big finish” mission and it’s still not working after the patch please fix this ASAP
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murray
(@the_Dude993) reported
@assassinscreed @Ubisoft Any chance you can fix the fact that the game didn’t include any one handed swords. It’s the only thing stopping it being a good game
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KuRoGaMer382
(@KuRoGaMer382) reported
@RichIsland21 @assassinscreed Yep my Asgard Quest: Big finish is still not working. I made my decision. Valhalla was the last proof i needed to stay away from Ubisoft Titles in the Future.
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Myuu
(@Dark_Shadow1301) reported
@justdancegame Guuys what's up with your servers? Getting the error can't connect to Ubisoft servers on my ps4 since I bought it an hour ago :/
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Paul
(@paulw) reported
@UbisoftSupport I've been waiting over a week now for the free PS4 > PS5 entitlement for the physical UK copy I own of Valhalla. On the forum there's been messages from Ubisoft support staff saying fixing this issue is a top priority since Monday. Has there been any progress?
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Buttons 💀🖤
(@KatieButtons_) reported
@GamingArchov alright. i don’t know what to tell you. i never had issues playing Odyssey on steam, but i’m constantly having the game not open with ubisoft connect.
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Justin Osborn
(@norseman_loki) reported
@assassinscreed @Ubisoft your update didn’t fix ******* anything this game is trash now. Last 100$ you get from me
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Leftover_Pizza
(@TheBestSlice) reported
@TheLordMarvel @Ubisoft I killed Eanbhert, in Glowecestre. I think I got the hint fro Hrothgar. Hmmm, free skill points are never a problem, me thinks. :D
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Eivor-Wolf-KissedN7
(@RogueLavellan93) reported
@assassinscreed @Ubisoft @UbisoftSupport will the next update fix the bug so Hytham can give me the last clue to reveal the final order member?? Update didn't fix it..
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Ulalaaaaă
(@Ulalaaaa17) reported
@Ubisoft Hi i have a problem, i play just dance 2021 and in 1 second the network dont work. Now game say "We could not reach The Ubisoft server. It may be due to an issue on our side A report Will be sent.Try again in few minute .Help me!
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Geoffrey Kuntz
(@BrokenBridgeGXB) reported
@G_Assassin90 @UbisoftSupport Wow. I don't know how to say this. This looks really weird. Hope Ubisoft corrects this little glitch.
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Tania Lugardo
(@tania_lugardo) reported
@UbisoftSupport Are the servers down for Just Dance 2021? I keep getting the Ubisoft Server Error message.
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Archov
(@GamingArchov) reported
@KatieButtons_ It did require uplay on every game for years. It's why I stopped buying Ubisoft games on steam, because I had to run uplay along side it. I haven't had any any activation issues with it ever though.
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Mark Mcallister
(@McAllister452) reported
@Ubisoft when you going to fix the glitch in “The Big Finish” where you collect the paint an nothing happens???
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Nester99
(@Nesterp99) reported
@assassinscreed @Ubisoft Game breaking bug in Main story quest "BLOOD FROM A STONE" not fixed in this patch. Stuck Movable objects make this game completely broken. Can no longer progress in main story on PC. PLEASE FIX ASAP
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It's Vig
(@ItsVigYT) reported
@assassinscreed @Ubisoft I still have tearing! Your patch fix nothing!!!
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Teresa Lara, Zhyna
(@ZhynaTV) reported
@Ubisoft Getting server error for jd pls fix!
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TP23 Productions
(@TP23Productions) reported
Hay @watchdogsgame & @Ubisoft YOUR GAME IS STILL BROKEN! I have liberated Battersea, recruited a few more people to my team & GUESS ******* WHAT? IT DIDN'T SAVE AGAIN!!! Love the game but HATE HAVING TO REDO MISSIONS!!!
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Alice S.
(@fluffileinalice) reported
@Ubisoft Server down... :(
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Justin
(@Khaotik85) reported
@Ubisoft why patch any glitch in a solo player game? It's for solos. Not multiplayer. Don't do it.
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🎮Shawn🎮
(@ShawnTheNoob69) reported
Gotta love that Ubisoft pushed out a patch to fix the screen tearing in Assassin's Creed Valhalla and that it doesn't appear to fix it at all. #AssassinsCreed #Ubisoft @Ubisoft
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~ 𝓌𝒪𝓁𝒻ℒℯℯxX 🎃🍭
(@putsskpiy) reported
@Ubisoft server down
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East_Coast_Gamer
(@E_CoastGamer) reported
Please fix this issue @Ubisoft @SonyCEA #WatchDogsLegion #Ps5 Simulation of Real Trigger Pulling for weapons is not okay and makes for poor game play experience. I’ve done all the troubleshooting. It’s not the controller buttons or triggers. But the simulation software used.
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hannah 🌻
(@hannahj4y) reported
@assassinscreed @Ubisoft do you want to fix achievements being given on xbox? i've plugged 50 hours into valhalla and only recieved a handful of achievements.
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Ella Farrell
(@EllaFarrell15) reported
@assassinscreed @Ubisoft Game is saying data corrupt is there an issue and the symbol on the bottom right corner has been constantly spinning for about 3 hours
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Scott Graham
(@_ScottGraham) reported
@AskPS_UK Hey, what's the deal with some of us still not being able to upgrade PS4 versions of Ubisoft games to the PS5 versions? Ubisoft seem to be ignoring the issue completely.