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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in | |
| Lages |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy M
(@JeremyM88012469) reported
@RonPerillo @Ubisoft @assassinscreed I found out after several crashes, after restarting the game, I start exploring, and Eivor says about finding eggs. At first, I went into another festival game and it would crash too. So I tried finishing the egg hunt and it crashed again.
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Gelo
(@angelo_loya) reported
@Ubisoft fix your ******* for honor servers I’m tired of getting kicked after playing 20 minutes of breach and not getting anything from the match!
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DaBeanGod
(@DaBeanGod) reported
@Ubisoft fix your damn game!
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simp lord 🇮🇷
(@Iamwdzy) reported
@jaggamiquel @LazerzZHD @Ubisoft Why would 360 degree no scoping with hidden guns being an issue 😩
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ImTheScience
(@ImTheScience) reported
@pezastral1 @UbisoftSupport It is awful and frustrating! Was lucky to finish the May Queen, Let's Get Festive, Egg Hunt, and Spiritual Defense before the game keeps crashing. I resolved the issue with the quest giver by reinstalling the game. hope ubisoft fix this ASAP.
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Errick Gregg
(@errick_gregg) reported
@Ubisoft @assassinscreed Be nice if the game didn't crash every 5-10 minutes. Maybe could play the Ostara Festival. But I'm sure you don't care. If it was an issue with the Helix store it would be top priority, don't want to cut into those juicy profits.
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Desi Rosenberger
(@DesiLikeArnaz) reported
@Ubisoft @assassinscreed Don't buy their games. They won't fix them. @UbisoftSupport. They are a terrible company.
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HakunaMatata045
(@jwelburn13) reported
@Rainbow6Game @Ubisoft can you please fix this patch every time I load in I get rainbow six siege server connection error I hit okay and it takes 15 seconds to get me In the game! I get constant lost connection errors! I’ve already uninstalled and reinstalled
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ひ
(@imJentiq) reported
@Syzzzr @Ubisoft @UbisoftSupport bro i can load up the game i click A and it crashes do yk how to fix it
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Most likely a human.
(@KlucsikAkos) reported
@Ubisoft @assassinscreed Glad I was able to get the Synin skin at the start of the event I mean before the Crash Hunt
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ThaSwampDonkey
(@ThaSwampDonkey) reported
Horrible lag as I booted up Valhalla in the SX. Hung for a good 15 seconds. Thought it completely locked up. I wish Ubisoft would stop with the other stuff and just fix the damn game. It has issues.
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ENDANGERED Pelican
(@Endangered_Peli) reported
@Bradley_5314 Because Ubisoft wanna make this a live service game with every month having new content
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Stephen Cody Hughes
(@StephenCodyHug1) reported
@Ubisoft @UbisoftSupport fix your freaking update on Valhalla, since your update today I literally can only play for ten mins and then the game freezes.
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A ＪＡＤＥ ＣＡＲＧＩＬＬ ＳＴＡＮ😎💪🏿𝕋ℍ𝔼🌩𝕀𝕊 ℂ𝕆𝕄𝕀ℕ𝔾
(@tweetysgrandson) reported
even if Ubisoft patches this festival update or not I still won't be partaking in it another crash when I did the light the firepit quest to ward off spirits quest for this guy #AssassinsCreedValhalla
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Jude Shearer
(@shearer_jude) reported
.@Rainbow6Game @Ubisoft @UbisoftSupport gonne 6 is quite terrible. Any chance we can remove it ASAP please or fix it up with some more ammo or have it not be intercepted by Jager? Thanks
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Jared
(@TheBlaze482) reported
@CaliberJacob Yea no I had this error the other day, you're gonna eat an abandon sanction till they find out what's causing this error. I reset steam, uplay, battle eye and siege multiple times. It just boots you and says "GOOD DAY"
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PhantomSage210
(@PhantomSage210) reported
@Ubisoft @assassinscreed Assassin's Creed Valhalla is constantly freezing during this event. Fix it fast!
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Errick Gregg
(@errick_gregg) reported
@assassinscreed WOW imagine that! Ubisoft put out a HOT FIX for a bug. Could it be because it was an issue with there micro transaction system and they simple can't allow a bug to disrupt their profits. Maybe now they'll fix the game crashing non stop.
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crashmartini @ slurpee out a car window
(@CrashMartini) reported
@Ubisoft @assassinscreed Game constantly crashing just wandering about Ravensthorpe now, apparently not an isolated issue because the comments section is flooded with the same problem.
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BurghMurph
(@BurghMurph) reported
@Ubisoft fix your game!! Ac Valhalla is broke yet again!! You just did the festival update and every time I get to round 4 of the fights, my game freezes and needs restarted...you’re better than this
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jc20
(@jc2036127393) reported
@Ubisoft please fix your servers I keep on getting Ddosed and error.Which then lead me to getting abandon sanctions.This season just started I went from plat 3 to gold two in a matter of a day in a half 6/8 games I have played I have gotten an error or ddosed.
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Tabitha Viselli
(@TabithaViselli) reported
@assassinscreed #AssassinsCreedValhalla @Ubisoft problem with brawling tournament in new festival. I was in final round and it crushed down!!! I had to restart over again. 😠🤬
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The Girl Called Bob
(@GirlCalledBob13) reported
Awesome. Just found out my wolf mount is gone too! @Ubisoft Please fix this.
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Andrew Martinez
(@drewmartinezii) reported
@Ubisoft @Rainbow6Game fix the droning on border all my drone does is get stuck in the vent
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Vix Allan
(@DiamondHeartVix) reported
Constant crashes and CE-34878-0 error on PS4 only while playing #AssassinsCreedValhalla Ostara event quests. Please fix @Ubisoft @UbisoftSupport @assassinscreed
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Chewsday.Innit
(@Chewsday_Innit_) reported
@Kosmase123 @Get_Flanked Because JimmyJohn23475 saying the n word while costeaming an official ubisoft sanctioned broadcast would be a problem. There's also the issue with sponsors having to support the costreaming and they likely won't if they don't have the ability to have that costreamers vetted.
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Miguel❁
(@iBeCow) reported
@MrsAsians @Ubisoft @Steam drop $100 on my stream... ez fix
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Jude Shearer
(@shearer_jude) reported
@Ubisoft @Rainbow6Game gonne 6 is quite terrible. Any chance we can remove it ASAP please or fix it up with some more ammo or have it not be intercepted by Jager? Thanks
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PixelJanosz.blend 🇬🇧 🇩🇪
(@PixelJanosz) reported
@0uttaS1TE Er, I should qualify, my main issue with the game is the horrid optimisation. Runs like absolute *arse*. Even for a UbiSoft game it's terrible.
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gabriel.
(@KurenaiR6) reported
@Shatter_r6 @andrewgrimo2_0 @Mackorous Yeah theres some bad bugs atm but all of them have been acknowledged by the ubisoft team. New season = new bugs This isnt a new issue