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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (66%)
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Online Play (20%)
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Glitches (5%)
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Matchmaking (4%)
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Game Crash (4%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jeumont |
Glitches | |
 Mainz |
Sign in | |
 Fléron |
Glitches | |
 Umbaúba |
Sign in | |
 Andover |
Sign in | |
 Phoenix |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@JackNI_) reported
@IxTekk @Ubisoft fix this now
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just_your_boy_Colin
(@ColinvanVugt) reported
@Ubisoft please fix match loading😴
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Cameron Rochambeau
(@CameronRochamb1) reported
@JessGOAT Damn. You know when the top echelon creators of your game are complaining of a toxic gaming environment, you know the problem is bad. Ubisoft needs to get a handle on this
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Hyper Scape
(@HyperScapeGame) reported
@Coyote8004 Have you tried verifying your game files through Ubisoft Connect? Take a screenshot of your error message if it is still showing and reach out to @UbisoftSupport for assistance!
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Joe Schmo
(@JMC8919) reported
@Ubisoft @Ubisoft_UK @assassinscreed I appreciate the free Valhalla DLC, but please fix all the little bugs that make it unfinishable. Specifically the widely listed prophecy pig & bear ballocks world events. Both are glitched & can’t be completed. At least give option to restart
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ljncoln
(@lincolnLFT) reported
@Ubisoft I just want to let you know that surrender glitch is back out, but this time I lost elo instead of the game being canceled. I was playing EU servers and lost elo due to the enemy team surrendering at 2-1 (us). Please fix this immediately
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Damion Adams
(@DamionAdams14) reported
@Ubisoft Am I the first person to get Excalibur at power level 45, I didn’t use a glitch or god mode, so I’m curious if anyone has done it lower, currently power level 75 with a max Excalibur!
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MAURICE
(@bloedlord) reported
@Jorraptor after ubisoft fix the last order meber bugg i got my platina trophy
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XELDIRIOUS
(@XELDIRIOUS2) reported
@assassinscreed @Ubisoft Fenrir boss fight still lagging, please fix it
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Charles Lai is on The Grid
(@comtar) reported
@Ubisoft @primegaming Please fix the bug where a character dying, arrested, or simply changing characters resets progress on 100,000 spent on clothes and spray locations back to zero.
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Zen
(@_Z13N_) reported
@UbisoftSupport Ubisoft me angy, fix
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rockman262 on PS4
(@rockman282) reported
@Ubisoft @assassinscreed Did you guys fix pig of prophecy mission with this patch? Been waiting for 2 months now
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Austin (Double_K_A) #BLM
(@Double_K_A) reported
@Radshyguy Normally, I'd say Crash is more likely over Ray-Man, however... 1. When all those Ubisoft Mii costumes were revealed (AC and Rabbids), Ray-Man was weirdly absent. 2. Nintendo and Ubisoft have been buddy-buddy lately. 3. We now know that spirits don't deconfirm.
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Karas
(@Karassnowblind) reported
@Jorraptor Is this going to fix the clues and riddles bug tho?? I’m an ultimate edition customer at full price day one and @ubisoft has been utter ***** about updates
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U
(@s4ytr) reported
Ubisoft just fix the ******* game
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yKyro-
(@yKyroR6) reported
just slapped a full champ stack just too do the new surrender glitch and lost over 200elo from it. @Ubisoft pls fix your game and give me my elo back **** game
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Athish Sudarshan
(@AthishSudarshan) reported
@assassinscreed @domvgt @dirtychocobo Multiple issues with Ubisoft Connect challenges not being properly tracked and stats not displaying the correct information Does this include the progression tracker getting stuck at 94%?
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Rico$uav
(@wockhardtpapi) reported
Ubisoft, you need to seriously do something about rainbow 6 console cheaters, it is more abundant with hackers and ddossers than it ever has been, its horrible especially at higher ranks and is ruining the game and community, fix this **** #Ubisoft
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Tales of Vesperia Enemy Heavy Bottom
(@LordKazuya1) reported
And it's not like the abuse is new, it's bee going on for decades. That's the problem. It's been since the 70s and 80s and yet corporations and companies are just allowed to and encouraged to abuse people. Look at ******* UbiSoft.
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Thomas Schubert
(@Photo__Gamer) reported
@rockman282 @Ubisoft @assassinscreed What was the issue?
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Standby75
(@Standby_75) reported
9 packs, 3 dupes. Also the stupid ubisoft drops website said I should have 18 packs. Double what I actually had. @UbisoftSupport please fix the drop site thanks.
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The Grey Guy
(@TheGreyGuyArt) reported
@Delzethin Im seeing a lot people saying that "Crash is likely". Although I wouldn't mind Crash in Smash, I feel people are taking this a bit too far. Like, Activision relationship with Nintendo pales in comparison of Ubisoft, Microsoft and even Universal.
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CoruptPsycho
(@CoruptP) reported
@Ubisoft @assassinscreed FIX THE GLOWECESTRESCIRE HOOD!!!!!!!!
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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DankVPN Owner.
(@httpfloods) reported
@loppyloosa @Ubisoft Message me for a way to solve this issue regarding being ddosed.
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Clyky 888
(@Clyky888) reported
@yKyroR6 @Ubisoft Is the glitch only on playstation?
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Josh
(@joshuakaidavis1) reported
@Ubisoft learn to fix you **** please, people playing with mouse and keyboard on your game is stupid you need to fix this it ruins it for everyone else!!!!?
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AC0607
(@AC06071) reported
Hey @Jorraptor it would be great if you could just highlight a bit about broken detection rate in Valhalla. I am sure if you highlight it Ubisoft will notice it.
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bubonic.r6
(@jolen651) reported
@Ubisoft When there’s a console banwave do people who encountered ddos attackers get their mmr like pc players
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Mr.E
(@hisnherscomics) reported
@Ubisoft @coalabr14 @assassinscreed Fix your ****** game or give me back my money or I'll do a class action lawsuit