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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (74%)
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Online Play (14%)
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Glitches (5%)
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Game Crash (5%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Socorro |
Sign in | |
 Ars-sur-Moselle |
Sign in | |
| São José dos Campos |
Sign in | |
| Limoeiro do Norte |
Sign in | |
 San Justo |
Sign in | |
| Cherbourg-Octeville |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Valkyries
(@Valkyriedown) reported
Honestly thinking about how Outbreak was handled so poorly just annoys me. People were so skeptical of a zombie mode in muh realistic tac shooter. When it hit and everyone realized it banged, Ubisoft chose to forever sunset it and release a live service slog fest 5 years later.
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Catnip202X
(@Catnip202X) reported
@Rainbow6Game Battlepass Tokens? Its been a few days already, why do I still have 0 battlepass tokens? I've even leveld up my BP twice. Still 0.Ubisoft pls fix
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Fun Gaming
(@FunGaming44) reported
@assassinscreed @UbisoftSupport Why is Reda's shop now always empty in #Valhalla #acvalhalla ?? Nothing ever in there anymore to buy. Please fix this. @Ubisoft
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Diogenes
(@GrumpyDiogenes) reported
@UbisoftSupport Can we fix Ubisoft connect because the invite system barely functions
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Flash, Guardian.
(@FlashedPlays) reported
i love these dogshit servers where ************* rubberband ******* everywhere and just hit bullets because ubisoft takes our money and doesn’t put it into its servers to support its playerbase, because surprise ubi doesn’t care about us. @UbisoftSupport FIX YOUR ******* ****. ty
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Sleep FTG
(@Sleepgoated) reported
@osaphh @MX7_VitaI @UbisoftSupport it says it on the error code ubisoft/support or sum ****
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Nightalon 🇧🇷 🎮 △◯X▢
(@Alonvenger) reported
@GOGGalaxy playstation network and ubisoft dont connect please fix this
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Tyler hams
(@Airxout) reported
@Ubisoft @Ubisoft Can ya fix ya monopoly plus game for pc, it’s bug city on that game, when we go into auctions for last house it won’t let us bid then will kick us from the game, don’t make me pay $14 for a game that doesn’t work, don’t waste my time.
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Powers
(@Pxwerss) reported
@UbisoftSupport i don’t know if this is a Sony issue or Ubisoft… but I go to turn on my ps5 and notice so she was deleted when I never deleted it. I’m very confused
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Stefan99
(@Stefan7389) reported
Hi @ubisoft, @UbisoftSupport and @Rainbow6Game I have a problem and I want to help me, o dont recive my diamond charm from the past season and I work hard for them, when I will recive my diamond charm?
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American Fox603
(@SHDRedacted) reported
Does anyone have a idea when consoles are getting their daily login rewards from Ubisoft?
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Cedant
(@Cedantarmatogae) reported
@HelgardNortje @SXCV666 @ANNO_EN Oh crap :( I assumed it was a general fix since I didn't do anything since yesterday and this morning it just worked again, via Ubisoft Connect
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Derringer🔞
(@DerringerNSFW) reported
@CidPsych @KrisWolfheart That's fine especially if you keep it in the context that the Animus can be modded The real issue imo is FFXIV went so far as to have a whole game event, new dialogue, outfit, a boss, gear, and characters sucking the skim off of ubisoft's **** And ubi just 4 legged chocobo
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Marinero Mocasin
(@MarineroMocasin) reported
@ANNO_EN let us know if you fix it so I might renew my Ubisoft+ 3 days and not a word on it... so bad.
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Jacob
(@Jacob46893231) reported
@DumDum45433336 @Ubisoft I was so depressed after my account got banned for no reason but thank God I met him #Sucretech_ on Instagram he got mine unbanned permanently... thanks to him their service are fast and legit
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xerrati
(@LaughIast) reported
@UbisoftSupport @UbisoftSupport I'm still getting the error. My username is enragedLaughh in Ubisoft and xerrati on Xbox. My region is south central us. I can play on other accounts except mine.
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Ric Stepper
(@RicStepper) reported
@M8sin @Ubisoft @UbisoftSupport Zero support and convoluted communication from the support service. Got my account back through the help of #Gitsecuriti on Instagram after trying to get help from the support team. Haven't had any problems with my account, my account runs smoothly, you should contact them
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Tyler hams
(@Airxout) reported
@UbisoftSupport @Ubisoft Can ya fix ya monopoly plus game for pc, it’s bug city on that game, when we go into auctions for last house it won’t let us bid then will kick us from the game, don’t make me pay $14 for a game that doesn’t work, don’t waste my time.
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ASmolBread
(@Breaaaddyyy) reported
@UbisoftSupport Any idea when the Ubisoft Connect login issues will be fixed ? seems like me and other people are having issues trying to login on the Ubisoft connect launcher ever since there was the R6 crossplay patch this friday-saturday I already tried a lot of stuff,no rslt
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Domenico De Rosa
(@Domenic34479114) reported
@UbisoftSupport I am very disappointed with Ubisoft, it has been 3 days since I can play rainbow six siege due to error [8-0x00003700]. And I've also been trying to contact you for 3 days and you don't answer me total disappointment!!!
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♠︎
(@mafioso17hunnid) reported
@Ubisoft FIX FAR CRY 6
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🌱
(@grass50676905) reported
@Ubisoft since 7.12（new season update and small update), I couldn’t play r6s any more. Always I got server connection error 8-0x00003700. Recently, I really enjoyed playing this video game. I really wanna play this game. Please fix this error.
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Spookiifyy
(@itzmatiiiz) reported
@UbisoftSupport Hey I’m trying to connect my Ubisoft account to another title you guys have I think I’m having connection issues also
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Valkyries
(@Valkyriedown) reported
Honestly thinking about how Outbreak was handled so poorly just annoys me. People were so skeptical of a zombie mode in much realistic tac shooter. When it hit and everyone realized it banged, Ubisoft chose to forever sunset it and release a live service slog fest 5 years later.
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trex42kop One
(@trex42kop) reported
@Ubisoft @RollerChampions fix your servers, i can´t play the ******* ac4 (IN OFFLINE MODE) because you ******* mission requieres access to the damm kenway fleet and the fleet requieres access to your **** servers
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Sixgunr
(@sixgunr) reported
@TheDivisionGame I've ran into every error known to man trying to play on @Ubisoft @UbisoftSupport . This has not been a fun experience to justify #ubisoftplus in the last 48 hours.
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Tyler hams
(@Airxout) reported
@Ubisoft Can ya fix ya ******* monopoly plus game for pc, it’s big city on that game, when we go into auctions for last house it won’t let us bid then will kick us from the game, don’t make me pay $14 for a game that doesn’t ******* work don’t waste my time.
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DexyYoungBoy🇮🇹🇬🇧
(@DeexyNBA) reported
@UbisoftSupport @Ubisoft @UbisoftFR Where are the rank charms i got champ and there is no charm fix it give us charms
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SteamDeckHQ
(@SteamDeckHQ) reported
@Liamte88 @sck8182 Still trying to. The Ubisoft Connect version is having some issues loading.
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Raph
(@LFCRaph) reported
@UbisoftSupport Fix your stupid platform, troubleshooting your dumb app is the last thing I want to do on a sunday afternoon. Please never let your developers touch a keyboard again, releasing something as error prone as Ubisoft Connect should be a crime.