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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (67%)
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Online Play (20%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Łódź |
Sign in | |
 Zacatecas |
Online Play | |
 Verona |
Sign in | |
 Ajaccio |
Online Play | |
 Delhi |
Online Play | |
 Campo Grande |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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GamezWithDad TTV
(@GamezWithDad) reported
@Raizer_Wolf @Ubisoft Yeah man I was pretty upset. I heard it was just a stage 1 glitch if you played multiplayer but apparently that’s not the case
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fats;
(@zufats) reported
UBISOFT ****** CANNOT GO OUTSIDE WHY IS THIS GAME NOT WORKING??? ******** ARE Y'ALL DOING?????
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Luvstagrind
(@luvstagrind) reported
@TheDude1979 @Ubisoft @EngineSoftware Had the same issue
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🌸 Sheffy 🌸
(@MrsAsians) reported
Okay @Ubisoft its been months and my siege is still broken. I play on pc with a controller and I can't turn my drone or cameras, only can move forward and back. Already uninstalled the game and tried every solution online but nothing works. Please help, I already dm'd support.
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Matthew Snyder
(@MatthewPSnyder1) reported
@imranzomg IGN is pretty mainstream, and likes to turn a blind eye to Ubisoft's problems so they can continue their relationship. Love Polygon though.
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Chris Richards
(@crichards_1981) reported
@Ubisoft cloak glitch is still not fixed. I want a refund on the cosmetic pack I purchased since I’m unable to use it
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Asuna Yuuki
(@LordAlijah23) reported
@Banderas501 I don't see the problem with Ubisoft lol
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Stephen Lansing
(@Steakstix) reported
@Ubisoft please fix your Scott Pilgrim game. It is unplayable on PlayStation. It crashes on the first level every time
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Nova🐉🐔💀
(@HiNu_Nova) reported
It's extremely upsetting to hear that the scott pilgrim online is broken Ubisoft has once again managed to **** every up anything with online
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Engine Software
(@EngineSoftware) reported
@Its_Oscar2004 We'll have to discuss any patches with our client, so make sure any issues you find are reported to Ubisoft Support please 🙏
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Trueblue243
(@trueblue2432) reported
Well I enjoyed Scott Pilgrim. For about the 5 min I played before it crashed multiple times when I was playing online with friends. @Ubisoft fix your ****.
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Methodicalmadness #IndyHatGang
(@exponential2020) reported
@Ronin_Samurai47 I believe it'll only be a matter of time until it happens. Gaming is moving towards a subscription service future and services like uplay and EA won't be able to compete on the same level as services like Game pass, so they'll need to partner up and get royalties etc instead.
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Jacob
(@Jacob03158488) reported
@Rainbow6Game @Ubisoft @UbisoftConnect UR GAME IS SOO DOWN BAD IM TIRED OF LAGGING OUT LAST SECOND AND GETTING BANNED THIS IS MY 5 TIME TODAY AND NOW IM BANNED FOR A DAY COME ******** ON
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Spooder
(@spiderbenb1) reported
@Jaymonius @ShadeSixteenONo There's gonna be a Steam release? I only heard that it was available on the Ubisoft store (and they have Knives Chau only available behind a login wall) and the Epic Games Store?
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Benedict Donald and the Treason Finale of 2020
(@picolotight2def) reported
DO NOT BUY! Haven't tried single player yet, but the online multiplayer is just as busted as it was on 360/ps3. I have yet to complete the first level cause of one glitch after another. What a ******* cash grab @Ubisoft #ScottPilgrimvsTheWorldTheGameCompleteEdition
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Plasmaticjewel
(@plasmaticjewel) reported
@NVIDIAGeForce @Rainbow6Game @Ubisoft What if instead of the visuals. Ubisoft worked on the hit registration and problems with mouse and keyboard on console
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Kunio
(@KunioFox) reported
@Ubisoft If you guys are embarrassed enough that you keep taking down my clips of a funny glitch in Scott Pilgrim Vs. The World, maybe it's about time you fix the game maybe? I dunno!
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Fractured Fissure
(@FracturedDivide) reported
Hey @Ubisoft , forcing us to sign in to Ubisoft Connect as the only method to unlock Knives Chau in the Complete Edition of Scott Pilgrim is a REALLY crappy thing to do... It's advertised as being a part of the game. Paying for the game alone should be all that's required...
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ToastyMann
(@MannToasty) reported
@ClementJ64 I bought it on PC so I have to sign in to PLAY THE ******* GAME THANKS UBISOFT
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Beavwa
(@CannonFodderJnr) reported
@FreezeSPreston @AlexAndHisPants @TheCracks1 Doesn't this one need an Ubisoft login to download the rest of the content despite being a physical Switch game?
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Luvstagrind
(@luvstagrind) reported
@Ubisoft @PlayStation why is Scott Pilgrim crashing and having online issues? This game came out 10 years ago
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failurebydesign93
(@failurebydesig3) reported
@Ubisoft What a disappointment. Did anyone even bother to play test the first level of the game? The game is literally unplayable on PlayStation with constant crashes, broken doors, and invisible enemies. I’ve tried local and network play and it’s just ****.
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james
(@james28091118) reported
@Ubisoft FIX YOUR AUDIO YOU THREW ME THE GAME
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ToastyMann
(@MannToasty) reported
@customzaku @Ubisoft Even if it was on Steam, I'd still recommend getting it through Ubisoft's own launcher. You have to sign in to play regardless so having it on Steam/Epic is essentially adding another layer of DRM. And on lower-end machines, having all this crap running can kill your performance.
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Maruigi2
(@Maruigi21) reported
(2/6) In the game, so if you want to play network game witch is online multiplayer you have to get yourself a Ubisoft connect to do it. I mean if people had Ubisoft connect for years won't have a problem with it but keep in mind that most/some people really don't want to go out
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phil
(@phil1p7) reported
I literally cannot finish the Asgard and Jotunheim storyline because after another story inhibiting glitch, Ubisoft traps you in a bubble without triggering any of the attacks...so you sit there forever...with nothing. And because of this the ****** ending makes zero sense to me.
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Luvstagrind
(@luvstagrind) reported
@ubisoft @playstation why is this game crashing and having server issues?
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Shasta 🎮⚔️🦞
(@ShastaGaming) reported
Stuck with a Halloween mask on Valhalla and I'm unable to find a fix. Not a super major issue, but ruins the look of your character. WTH @Ubisoft
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Velral
(@VelralGaming) reported
@Romudeth Cyberpunk has a lot of bugs, and other problems, but at least it has some good content too. Watch Dogs 1 had just open world stuff in it, and poor main quests, nothing else. Also Ubisoft never offered refounds for it. I still have it on Uplay, won't ever play it again.
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Bob O'Hara
(@rwohara) reported
@Ubisoft fix the fenrir bug!!!