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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (26%)
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Game Crash (9%)
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Matchmaking (3%)
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Glitches (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Monterrey |
Sign in | |
 Adelaide |
Game Crash | |
 Schwedt (Oder) |
Sign in | |
| Canberra |
Sign in | |
| Leverkusen |
Sign in | |
 Béziers |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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to which I blinked aggressively
(@rebelnpeace) reported
Listen, I celebrate Yule, but I absolutely cannot wait for this Yule event to disappear so the being-drunk-glitch HOPEFULLY goes away whenever I fast travel or respawn 🙄 @Ubisoft @assassinscreed #AssassinsCreedValhalla
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KingAmy🐶
(@amypopsbubbles) reported
Hello. Please add a difficulty setting to the cairns. Or fix how difficult they are. Please. Please. Please. @Ubisoft @UbisoftSupport @assassinscreed #AssassinsCreedValhalla #AssassinsCreed
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Justen Holstein
(@justenholstein) reported
@JezCorden Seems extremely unlikely considering the service isn’t even on consoles yet. I don’t think Ubisoft wants it on consoles either with so many of their games selling 10 million plus
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HAYS HALLMAN
(@46martinD18) reported
@Ubisoft @ubisoftstore Don’t buy their stuff I have bought it for the last time I get no help from support except yes we are aware of the problem but nothing gets done. Legion was minimal but assassins Valhalla is pathetically ridden with bugs and glitches and support dies nothing.
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-I-Play-for-fun-not-for-Reputation
(@Sceaser1788) reported
@Jorraptor @Ubisoft Dear @Ubisoft Also please fix the Mari Lwyd bug
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CRY
(@dat_cry) reported
@ForHonorGame Came back to the game after 3 months. It's good to see that this game is still a broken trash. Shitty servers and new unbalanced hero. Typical Ubisoft
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Kudi
(@c_137ismydad) reported
@Ubisoft Ive had 4 ******* saves just magically disappear playing Valhalla. This game is so glitchy plz fix this!!!
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Minime
(@dime_na) reported
@Jorraptor @Ubisoft I thought only I was having this glitch
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FTWRiotzZ
(@PzKpfws) reported
Fix the game or il cough on your children @Ubisoft
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Matthew Klawitter
(@HazzMatt19) reported
@Jorraptor @Ubisoft Meditate, it will fix it.
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Waved
(@WavedXX) reported
@Jzggzrnaut That’s Ubisoft’s problem , they should be getting banned instantly
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Sam Snowy
(@SamSnowy1) reported
@Ubisoft so fed up of loosing progress on assassins creed Valhalla! Sort it out, game continually crashes and you lose an hours game time. And your fix of restarting the console doesn’t work!
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ThiccMustard
(@ThiccMustard) reported
@Ubisoft Please fix Eivor’s drinking problem...every time I log in since getting hammered in the Yule festival I am in a constant state of drunkenness also I broke up with Tarben and regret it. He’s the only one that can knead this cold heart #AssassinsCreedValhalla #ACValhalla
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CodedCrusader
(@CodedCrusader) reported
@Jorraptor @Ubisoft This has been super annoying. Fast travel as soon as you spawn in seems to fix it for me.
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♠Cuitobarru♠
(@Cuitobarru) reported
@Lyloun @redbullgaming My wish for this year it’s that Ubisoft fix their AntiCheat.
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Sam💫
(@DonJorginhoV2) reported
@Saadiqftbl10 That's a Ubisoft problem tbh, repetitive game design, wish they took longer to make their games as they could innovate them more. Far Cry remains the best stuff that Ubisoft put out.
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Cinderace for Smash!
(@ChallengerPack9) reported
@elliotduby Yup, Crash definitely is likely to join! I'm just curious which relationship will hold true, Activision and Nintendo, Ubisoft and Nintendo, or both 🤔
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Benjones2356
(@benjones2356) reported
@Ubisoft @ubisoftstore Lol I’m not sure if this bug is intentional or if it is a bug but every time I load up Valhalla eivor is drunk how do I fix that
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Ryan Pilcher 💀🖤
(@RelentlessRyan) reported
When is Ubisoft going to get off their *** and fix this ******* drunk spawning problem?
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Hela
(@Hela_R6) reported
@FleakyR6 @PretzelR6 Anti cheat is probably the biggest issue in there. Hopefully Ubisoft takes the matter seriously and we see improvement in our Anti Cheat.
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YURBOIDRAVEN
(@draven_dawson) reported
@Jorraptor @Ubisoft I’ve had this glitch for about 2 weeks
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Colm
(@CoIm_YT) reported
@Ubisoft why is it everytime I log in you reset all my controls and my loadouts fix this **** rn!
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Marcus
(@ThePigeoneBoi) reported
@ASSASSIN_EIVOR @Jorraptor @Ubisoft I thought it was a glitch
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FluX
(@_FIuX) reported
@Lyloun @DareVish_R6 @redbullgaming I wish for every1 to be cured of C-19 and Ubisoft to fix the cheater problem so I can enjoy this skin in ranked🙃
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Sarfraz The Scapegoat
(@Raven__Punk) reported
@draven_dawson @Jorraptor @Ubisoft they fixed so many exploits that actually benefit the players like using the DOV to open barred doors and nerfed so many **** but can't fix 2 simple annoying bugs that torment the players
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CRY
(@dat_cry) reported
@ForHonorGame Came back to the game after 3 months. It's good to see that this game is still a broken trash. Garbage servers and new unbalanced hero. Typical Ubisoft. My ears are bleeding from listening to that shitty christmas theme music. Devs are you like 12yo?
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Matthew DelleCamelie
(@fTrizzy) reported
@Ubisoft can you fix this damn bug. Everytime you load in, im drunk. Wtf man. Damm mead is to strong!
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Waved
(@WavedXX) reported
@ZackkV3 Ubisoft’s problem , they should be banned instantly if they cared about the game
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Justin
(@biggier6) reported
Cant hit diamond on console for ******* weirdos hitting servers @Ubisoft @Rainbow6Game fix your game please