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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (61%)
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Online Play (20%)
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Matchmaking (10%)
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Glitches (6%)
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Game Crash (4%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bridgetown |
Sign in | |
 Guapimirim |
Sign in | |
 Puchong Batu Dua Belas |
Sign in | |
 Lyon |
Sign in | |
 St Helens |
Sign in | |
 Calgary |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Absolute Retro Q
(@Retro_Q_Gaming) reported
@EpicFunnyName @Actually_Tina "They outted themselves as pirates" but in reality it was Uplay being down because it's such a **** service he couldn't update. Was really funny when he posted his copy of his reciept and the dev instantly 180'd to "we're sorry for the inconvenience and doing our best" 2/2
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🔥🎮 Failed Pyromancer🎮 🔥 🇩🇴🇵🇷
(@FailedPyro) reported
@XcloudTimdog Don't Ubisoft games game tons of money at full price tho? I don't see the value for them to add it to Microsoft Gaming service other than Microsoft giving them straight cash. Seems like a big hit in revenue for Ubisoft. But it's a win for subscribers.
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Pickle Rick
(@PickleRick05) reported
@Ubisoft @UbisoftSupport @assassinscreed hello. I’m unable to get the final clue for “the father” so I’m unable to get the “disorder of the ancients” achievement even though I’ve done everything possible in the game. Is there a fix coming for this bug?!
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𝔠𝔶𝔯𝔞 ☀️🔥 BLACK LIVES MATTER - saw Betrayal!!!
(@lognsmed) reported
So Ubisoft doesn’t have a customer service phone line and their website won’t load. Cool. @UbisoftSupport A little help?
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Imamomo
(@Imamomo9) reported
@Rainbow6Game what kind of bs is this. Ubisoft servers disconnect me while in queue for a game not even made it to lobby, I reset game and uconnect, requeue into ANOTHER game, make it into the lobby and i get an abandon penalty?
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Matroidvania
(@matroidvania) reported
@22_marcus_22 @JezCorden It will be interesting to see how a console Uplay + service will differ to the PC version. The PC version is £12.99pm and features new games at launch and all their DLC. EA play on console didn't feature new titles and you had to get EA Play Pro on PC for new titles at £15pm
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Michael Fahrner
(@FahrnerMichael) reported
@assassinscreed @Ubisoft @UbisoftSupport 49 days of a broken quest . 49 days...
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Klobrille
(@klobrille) reported
@XcloudTimdog Ubisoft+ is not coming to Game Pass as the service includes all Ubisoft games day one. So ... Obviously not. And the problem is that people keep calling it like that. That already builds wrong expectations for what is much more likely a cloud (+ maybe 'vault') deal, if anything.
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🔥
(@CurtisJxnes) reported
@Ubisoft you bum holes, fix monopoly plus, we all want refunds, making the game freeze right at the end, waste of an hour and half @UbisoftSupport @MonopolyUK
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Trey Turpin
(@donnytr3s) reported
If the Ubisoft service truly is coming to #XboxGamePass I’d say a price increase will take affect by the end of 2021. Unless it replaced EA Play in November of next year. #Xbox
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Saburo Arasaka
(@Saburo_Arasaka) reported
@GameSpot Just bought AC Valhalla and it is FAR more broken than Cyberpunk is on PS5. So many more bugs. I’m so angry. How have Ubisoft got away with this but CDPR get sued?
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#JusticeForJohnnyDepp
(@johnway14296756) reported
@Azix30 @xMBGx After how bad valhalla is for me I won't be buying another ubisoft game at launch, I still cannot play valhalla and I encountered the glitch on the 14th of November
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Hibonbon
(@Hibonbonn) reported
@Ubisoft @Catukoi1 @FenyxRising I’ve crashed 3 times. 3 times. I just wanna play rainbow six siege but I can’t because I crashed 3 TIMES. O and to top it off I got tked right before it crashed. Fix this broken *** community and this stupid game.
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K1nglyBOB
(@k1ngly) reported
@Ubisoft @ubisoftstore Imagine being ubishit and can't even manage the service on No honor
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Phil lost his tacos
(@Ilostmytacos98) reported
@Ashleyscowcroft @gameranx Different uplay this one is a service that includes all ubisoft games and dlc day one
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Joey Sims
(@JoeySimsUK) reported
@Ubisoft why can't I save game or fast travel on VALHALLA? Seen the same issue from alot of people and I'm guessing it's not had a fix yet?
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francisco_🇷🇺_
(@RussoSkyes) reported
@Ubisoft @AlexK0nstantin @assassinscreed Just fix your game
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OneBadMutha
(@mutha_one) reported
@JezCorden I've always thought we'd eventually see premium channels. Like HBO added to basic cable. I'd like to see EA's premium service and the full Uplay become options even as additional expenses.
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Gravitycat
(@GravitycatI) reported
@Ubisoft @ubisoftstore You fix valhalla bug that loses game saves on xbox one yet?
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Contact Tracing’s Mom is a Hoe
(@Browns4Playoffz) reported
Just loaded up Assassins Creed Valhalla for the first time in a while. In about 3 hours of gameplay I’ve experienced more broken quests than my entire Cyberpunk 2077 playthrough. Why isn’t Ubisoft being held to the same standards as CDPR?
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⛩️yoko.🦊
(@miafabienne) reported
@edgarcaleffi @UbisoftSupport i wonder why every ubisoft official is not make sure before answer to users. i know this year was tough for making video games, but they're keep tweeting "yule festival" or "christmas" thing. it's no make sense for pay/buy and play users in the trouble by many bugs.
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Pokehunter1080
(@Wheeler10801) reported
@IGN hey you guys wanna lend a hand with a Watch Dogs Legion Season Pass issue many gamers are having? Ubisoft doesn’t get back to any of us. Watch dogs complete edition never gets installed or unlocked and some of us paid over 100.00 for the gold or platinum editions.
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🌹𝕮𝖆𝖓𝖓𝖎𝖇𝖆𝖑𝕮𝖆𝖗𝖎𝖇𝖔𝖚🌹
(@AlastorsBambi) reported
@Ubisoft @assassinscreed I never had the glitch of always being drunk when the game started, but now I do. Can we fix this please?
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Barry
(@bpgriff) reported
@Ubisoft hey guys any chance of fixing the issues with the Berserker mission on AC Valhalla?
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#JusticeForJohnnyDepp
(@johnway14296756) reported
@Azix30 @xMBGx I loved it while I was able to play it, but ubisoft still hasn't fixed the glitch I got where I cannot complete the quest "pilgrimage to st albanes" I've tried everything including loading old save files.
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evink
(@pevinkarr) reported
@Ubisoft did you guys already give up on fixing Valhalla? This game is broken as hell
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Emre Güney
(@eemregny) reported
Can u fix that’s game anygame in give some connect failure @UbisoftConnect @Ubisoft @UbisoftSupport #RainbowSixSiege On ps4 console
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Keegan
(@K4_Keegan) reported
@GameSpot instead of suing CD Projekt Red, lets first go after @EA and @Ubisoft for all the broken games they put out
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bre @ 5.4
(@endIesswanders) reported
@Ubisoft @ubisoftstore @assassinscreed Are you going to fix your beyond broken game or can I throw it out and start telling others not to play?