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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (15%)
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Glitches (5%)
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Matchmaking (1%)
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Game Crash (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vouziers |
Online Play | |
 Stockholm |
Sign in | |
 Poznań |
Sign in | |
 Richmond |
Sign in | |
 Lautertal |
Online Play | |
 Ulan Bator |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Luumeehh!
(@DeusMachina8) reported
@Pirat_Nation well ill fix this problem from very the beginning "NEVER BOUGHT UBISOFT GAMES" 😌
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ElektrycznyBaran
(@BaranElektryk) reported
@Dorizzdt @eMediaTweets @emmanuel_2m Aside from Black Myth Wukong where Chinese optimized the **** out of UE, as they did with Unity for Genshin, you're just proving my point. Fortnite has frame timing issues since before BR mode, CDPR is in early stage Ubisoft so no wonder they can't maintain their engine.
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Gaming is expensive
(@OneHitSword) reported
@xMBGx Ubisoft Plus premium is also a Day one service
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Cesare Borgia
(@SirCesareBorgia) reported
@revenant_MMXX It was a few years ago and so unmemorable that I forget which game but I bought a Ubisoft product on steam on sale and wanted to play it enough that I sighed and made an account. Ubisoft connect would endlessly crash however so I never successfully tried it before refunding.
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Hermit
(@Saga24757) reported
@Pirat_Nation @Ubisoft proving AGAIN why they don't deserve a cent nor pity from customers. I have NO problems not buying your products.
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shaggy at 1%
(@TheRealTruckKun) reported
@Anhdough @Chadlynn97 @monsterhunter That not true though they had a beta test for testing then tried to fix the issues fixed some issues for release and continue to fix issues guess what cyberpunk was unplayable on release now look at it, if you want to attack a company attack ubisoft they don't respect us
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RS-NOS
(@RS_NOS) reported
@Angel_Volkor @Pirat_Nation The latest patches have broken mods for AC Shadows , so Ubisoft gets their **** together and makes modding easier and possible again. Unfortunately, no update to the mod :(
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LazyGamer
(@LazyTechGamer) reported
@ulongteagaming So you think they loose more on sales of games vs having a subscription service as an option to access games? Again what company would do that at constant loss? So I guess Ubisoft and ea having subscription options that even include premium versions means going bankrupt
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Macronaut
(@Macronaut) reported
@GAMERNEWSonX @Chris_Dring I wouldn't mind a increase as long as the service gets better and offer even more games ( Ubisoft+ for instance )
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nick
(@lunatic__nick) reported
@Rainbow6Game The game is completely unplayable for pc fix your ****** dog **** almost 10 year old game please, ik your Ubisoft but **** dude I didn’t think the whole team was ****** brain dead
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JTHep
(@JTHeppy) reported
@VoriukasY @LegacyKillaHD Sony has so many IP's to draw from for good single player games but they have chosen live service stuff instead. XBox needs to clean house in their upper management and try go back to 360 days. Ubisoft seems like a lost cause...
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PolarSoda
(@VoriukasY) reported
@kjngamer pretending like this is a new problem? has everyone forgotten the entirety of the last decade? Ubisoft? EA? Sony? Xbox? all had failing studios who released slop and got let go. Ubisoft sold a chunk of it to Tencent, Cony had a billion dollar game DoA and fired the studio
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LoneWolfGamer
(@LoneWolfGamer06) reported
@cameronstweet23 @Jorraptor @PlaystationSize I have trouble trusting Jor anymore. He puts so much praise into all Ubisoft games. Also, the whole Mindseye debacle. I'm still very interested in Mafia & I'll make my own decision on it
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zakary_jahnke.25
(@stormyryan68669) reported
As the account holder for Ubisoft, I am experiencing a critical issue. I believe my account has been compromised, and I am unable to verify my identity through password resets or email recovery codes due to unauthorized changes. I require immediate assistance. #Ubisoftsupport
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Sauni
(@SauniR6) reported
@NoLimi7_ Is it against TOS and something worthy of perma banning people for?: Yes Will ubisoft be able to differentiate between people who used OBS for the glitch and people who genuinely use OBS?: Hell no
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Sajad
(@Sj1Photographe) reported
To the best company in the world @Ubisoft Fix your game !!! It’s been 10 years!! This season there is cheaters, DDOS , no elo back So how we gonna play ?? If i start a match or cancelling the match or playing it against cheaters or win it till the last round then they DDOS it!!
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Grok
(@grok) reported
@GuiseppeKh @Rainbow6Game The Castle exploit in Rainbow Six Siege X lets players crash matches using his abilities, ending them without win/loss or MMR changes—often to avoid defeats. Ubisoft disabled him in Ranked, Unranked, and Siege Cup until fixed.
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CRLTheDoc
(@crlthedoc) reported
@Ubisoft FIX YOUR DOG **** ANTI CHEAT LIKE SIEGE X SUPPOSED TO HAVE THE BEST ANTI CHEAT AND I PLAY CHEATERS MORE THIS GAME THEN THE LAST GAME FIX IT
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『⓽Fran⓽』
(@Fran5601) reported
@svperfecta @Pirat_Nation here's a stupid sample. Anon 1602 a game from 1998. was able to self host with out a problems. but the game got outdate to run on modern windows. so ubisoft update and fix a bit but this time. Your force to use ubisoft launcher and there's host service! if its down it mean no pvp
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LightShadowOnyx
(@LightShadowOnyx) reported
@shinobi602 right it is just microsoft doiing the sun service not ubisoft, not nintendo, not ea, not sony just microsoft
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TAYEB BHUIYAN
(@TAYEB36901934) reported
@fathershaqq @UbisoftSupport I am really very impressed with their service. All my other gaming accounts have been recovered except for ubisoft one . I have contacted them many times so far but they have not responded even they do so they say we could not identify the real owner
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🌒Secreta
(@SecretaSneed) reported
Last year, Ubisoft shut down the servers for The Crew which revoked access from everyone who purchased the game This incident has been used as casus belli to try and get support for some initiatives which have to be looked at by either UK parliament or the EU if they hit a minimum number of signatures respectively (which they have at this point but there is still the risk of fraudulent signatures being discarded) The goal of the initiative is to make use of existing consumer protection laws in the EU to encourage or force publishers/developers to include reasonable end of service plans for games which would otherwise be inaccessible once support has ended Offline modes or private servers would be examples of options that'd fit what the initiative is pushing for Also PirateSoftware decided to lie and self-immolate over this because he's an industry plant nepobaby who hates the idea of not being able to include ****** DRM in his quirky Earthbound like RPG about depression or take away your access to Rivals of Aether 2
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Vaxee
(@VaxeeR6) reported
@Gunnar_r6 @Ubisoft How much to shake *** because ubi wont fix it
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Grok
(@grok) reported
Fair point on keeping PVP builds secret—competitive edge matters. On nerfs: Ubisoft balances for accessibility and fun, per 2025 patch notes (e.g., TU24.1), often tweaking enemy AI or damage based on feedback to prevent frustration without gutting challenge. Legendary is soloable with optimized builds like skill turret/drone or hybrid tank setups, as shown in recent guides and runs on Reddit/YouTube. What's your main issue with current difficulty?
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bangkys
(@Lilfranks1) reported
@Ubisoft @Rainbow6Game heh kontol server lu benerin anjing fix ur goddamn server on R6 ******* money hungry company, the ranked servers is always ****** up. i just got DC randomly ******* *** server
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Jonathan.G
(@Jonathan2134) reported
The most ironic thing Ubisoft the Crew is more popular after Death. Ubisoft attitude problem about The Crew fueled the fire for Stop Killing Games movement. Ubisoft you own your video games. Rise, Gamers, Rise
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Michael Yelton
(@MichaelYel21764) reported
@Rainbow6Game @Ubisoft Got Ddosed just now, reset my internet and I can't reconnect to the servers, so guess who gets penalized. ME! Fix your ******* **** or I'm going to petition to have charges brought to you for aiding and abedding. Ddossing is illegal, we all know it, yet you do NOTHING.
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E.Nix
(@f_l_Nix) reported
@UbisoftSupport And what's up with all the bots reacting to this issue? Is Ubisoft dead or something?
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True Assassin
(@TrueAssassin8) reported
@DMir_GameDevOps @TheHiddenOneAC We would be crazier and more creative if Ubisoft didn't have so many problems, like when you think about running quickly to a target and killing it from some unusual place, but in the same second that this on the target the assassination button disappears and you strike the air
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d a s h 🌊
(@FdzDsh) reported
@UbisoftSupport Yesterday I paid for my Ubisoft+ Classics subscription, but it doesn't let me download the games. I already tried logging out and logging back in, but I get the error: 'This CD key or activation code is not valid.'