Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 25: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 06:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (16%)
- Glitches (9%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 6 hours ago |
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Online Play | 14 hours ago |
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Online Play | 19 hours ago |
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Sign in | 1 day ago |
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Online Play | 2 days ago |
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Sign in | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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SK199Z (@SK199Z) reported@Mangalawyer Mods will fix Ubisoft homo tendencies
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Aur'voir (@goldendgun) reported@ligero_miguel @Ubisoft the problem is not the size of the games, Bluray can stock up to 250gb (if i remember correctly) but because we can't read a disk as quickly as an ssd so if you read only from the disk you would have longer load time so no more seamingless open world
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amber (@cocks_ambe22977) reported@_DoOmTiGeR_ @TheDivisionGame Dosen't bother me as half community will leave again you bad players will remain n start crying because theres not enough of you to pay the devil wages then tencent will stop funding ubisoft as just going bankrupt again so yeah bad drop rates bad programming issues breaks game.
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UchihaDareNial (@UchihaDareNial) reported@SWReXG @KdeKercy Publisher can use 2-3 disc to avoid that problem final fantasy 16, 2 disc stop with the dumb reason to backup the bad publisher like Ubisoft
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m (@eternaIIatake) reported@PlayStation there’s no way yall kicked me out in a middle of a ranked rainbow match to accept a terms and service on my ******* rep up game @Rainbow6Game @ubisoft I need my elo back
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. (@Zorklis) reported@SlySinatraa the problem with Ubisoft is that they split up all the cool tech into all the various games, while Rockstar shows it off in one big game
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Choppanara (@Choppanara) reported@maxdeploy @StopKilingGames @Ubisoft "Unisoft gets credit" no they don't. Ubisoft says they listened, but nobody is giving them credit for **** except for getting more eyes on the issue of games being killed.
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Radio New Vegas (@Radio_New_Vegaz) reported@NewEinHara @Pirat_Nation as someone who loved AC4 AC4 is actually when AC and ubisoft as a company began to go downhill, the assassin aspect of the gameplay was completely turned aside for the pirate stuff, its not an actual AC game, a problem the later titles would have today
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Mark (@mgc232) reported@Dexerto But not both?! Please fix this, @Ubisoft
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SAGO (@SAGO_TU) reported@whereisoutbreak @khaliltooshort The problem with supporting ubisoft is that you won’t get a thing in return Literally maniac buying Farcry and AC series while spring sale only to get my Ubiost account banned It’s about owning the game i buy and ubiostf doesn’t want it
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Shoya (@ShamilAidhan) reported@UbisoftSupport Wanna complain about your ******* ubisoft connect, that **** is always stressing me out, whenever i try to log in to play AC it's always says ubisoft connect got problem bla bla and then an hour later when i try to log in again it says "Account Suspended" ******* PIECE OF **** !!
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nk (@upnorth321) reported@SlySinatraa Dude, get over Watch Dogs 1. Ubisoft fixed that issue by 2016.
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Lazar (@randblendguy) reported@TwiceDeadd If this is genuinely the biggest issue for the game so dsr means Ubisoft finally did a good job which is admirable
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Al Seven (@Seven24al) reported@StopKilingGames @Ubisoft @testdrive They still have not addressed this insolvency issue, but this always online game has now become one of the most expensive games to rent.
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freebxlmain (@freebxlmain) reported@SUPERBLOWFLY Yea no thats not the same like at all, literally all of the issues that have been plaguing previous ubisoft games in past year for the most part have been addressed. Story- its a remake of an already iconic story so nothing to worry about there. Mocap- no more weird robotic generated scenes as all scenes are mocapped. Combat- combat has been addressed to not be the rpg health sponge combat while also not being too easy. You gotta watch the reveal
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GameLogIQ (@GameLogIQ) reported@GetFitWithJared I think I’ve lined those points out. Once in this thread. Multiple times in other threads. There are many gaming consumers who do not see any value in a Fortnite subscription, Ubisoft plus, and there’s the added insult of the originally promised day and date being paywalled at the ultimate tier, which is now three dollars more than what they were paying before. Saying “the subscription service got cheaper, so therefore it’s great” it’s just a very flat, lacking in nuance, non-granular way of looking at it. Which is fully justified if there are reasons that support that. You’re an Xbox main, that’s your primary platform, that’s your only platform, you think the subscription service is the best deal in gaming, and you’re not price sensitive to the changes in the price. It hasn’t hit your trigger point yet. I’m that way with Netflix and Disney+. Those prices have increased, but I don’t complain about those prices cause they haven’t hit my magical threshold. What I think is for Internet points, and what I don’t do, is marginalize the people who have complained about the price increases in Netflix and Disney+ on the basis that it doesn’t bother me. People have their own price sensitivity, consumers have their own needs, wants, and requirements and they will have different thresholds of what they complain about. It’s, IMO, not up to people on the Internet to say nobody should complain. And that has been a core, primary, Bonga problem within the Xbox community. It is one of the reasons in my opinion, the platform is so small now. Because no one should ever have a right to complain if they’re on Xbox, everything is great nothing‘s bad and if you complain, then you’re not a fan or you don’t see value in the platform or you’re just a pony. Let people complain about **** that bothers them.
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lawliet (@bladesofhanzo) reported@squared_nation Yeah at this point I don't really use it, because I'm sure this is exactly the problem. I just wish Ubisoft hadn't botched the remaster so badly in the first place
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Shorie (@ErsintheNorth) reported@Lonwos @SynthPotato ofc i am not saying all devs they have super talented or good but they definetely have good devs i liked the last Prince of Persia game for example but they punished the team who made this game.. so Ubisoft high leads are just pure trash and biggest problem they have
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LucioVoreno (@El_Che_Nosdrol) reported@Xbox_Series_XS remove this from the service: pc gaming, xcloud, fornite crew, EAaccess and Ubisoft
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Baloo (@iBalu85) reported@SWT_Channel @Ubisoft There are exceptions, like the RE Remakes that I can’t get enough of, but those are remade from the ground up. But these ‘remasters’? No. And that’s before we consider regular performance issues, like with AC3, Dead Space, etc. I wish we had a new, great AC title instead of this.
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𝕳𝖊𝖆𝖗𝖙-𝖀𝖓𝖉𝖊𝖗-𝕭𝖑𝖆𝖉𝖊 (@HeartUnderBladx) reported@stonewall1312 This doesn't apply to ubisoft, specially older games. The stupid login on every launch car randomly **** up your account and you're forced to change your password and wait hours to be able to play again. Always pirate Ubisoft games
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Topher Morris (@Goldenfoxx) reported@SUPERBLOWFLY I have my issues with what was shown, but as an AC fan, getting back to what made AC great to begin with was all most of us have been asking for in the first place. I don't WANT Ubisoft to fail; I want Ubisoft to correct course.
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HalbarusEU (@halbarus) reported@Pirat_Nation Enough stupid people will still buy it, with all it 200 bugs that Ubisoft will never fix, because it's Ubisoft in 2026.
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Epitaph (@dogeisfunny) reported@Rainbow6Game My game never used to crash now it crashes daily thanks Ubisoft 🙏
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Tankahma (@tankahma) reported@Matt_The_Last @BigLipRadio @Ubisoft Bro what modern game that isn’t a LS game isn’t available to play anymore? This is not an issue for sp games. I guarantee you you’ll always be able to down load AC BF from July 9th till you die.
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kit 🫧🍉 (@sonozakiscurse) reported@maxdeploy @Ubisoft i won’t glaze ac4 even though i agree that game is literally the peak of ac games but i’m pretty sure it was next in line for remastering anyways like i don’t think the issue is how soon they’re doing it considering other game companies do this and they do it in less time lol
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Jonathon McCart (@mccartjonathon) reported@BangBangClick I’d also argue games via a service like Ubisoft+ or another direct 1st party subscription service should also be available Day 1 as well bc the revenue is direct in those instances
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Aserback (@Aserback) reported@Rainbow6Game Didnt you announce twice the amount of anti cheat updates? That would mean 2 per week. In the last few weeks afaik there was only one update per week and this week also. Only the uplay outage on tuesday so.. Are you incompetent or just lying?
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K.C. Richards (@thelinedrive) reported@MightyKeef Screwing up lighting direction is a common **** up with remakes. This isn’t a Ubisoft issue, it’s an industry issue
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FJae (@FJFaria92) reported@8TFour @TaskForceNews Network issues, delay on content, balance issues, net code, etc. Plagued the game. However Ubisoft killed it way too quick! Even The Finals had rough seasons and dip in the player base. But they stood around fixing issues and listening to the player base. Ubisoft didnt care.