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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aubière |
Glitches | |
 Lampertswalde |
Game Crash | |
 West Valley City |
Sign in | |
 Asunción |
Sign in | |
 Marília |
Sign in | |
| Porto Alegre |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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low battery
(@babloidvevo) reported
@DexterityShow @IGN If you lose your keys to "your" NFT, you lose "your" NFT. If you lose your Steam, Ubisoft, EGL, GOG, etc. account password or email, you can change it or get it back. The problem is when you need to verify your purchase every time you launch a game on some launchers.
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Muhammed
(@SergiOIiveira) reported
Most of the stuff that @Ubisoft is delisting from their online service isn't a big deal. The real issue is if we can't access 'said games' after September 1, 2022. If it's just the online component, that's fine. If we can't even play the game itself then that's ****** up
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Anders Liljeblad 💥
(@AndersLiL) reported
@CheekyBoinc @iiWarlike @Ubisoft Let's not get dragged down in semantics. What I meant was that Stadia is their go-to cloud streaming service. Stadia is what they are advertising and recommending through their user portals. I'm a GFN user and I'm well aware that Ubisoft titles are available on there lol.
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Shoddy
(@Shoddy92) reported
@JesterFesLo @Ubisoft @EA You right they release unfinished games. Or they mess games when they release extensions or fixes and still want to do full sales and let modders fix the mess
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Parallax Abstraction
(@PXAbstraction) reported
Between their Quartz NFT scam, shelving or indefinitely delaying what isn't a live service wallet gargler and now taking away access to games people paid for to save what amounts to a pittance on server maintenance, I can confidently say, **** Ubisoft. They're off my radar now.
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none
(@Jymfisburk) reported
@ChaosBahamut As I said on a skull and bones post, Ubisoft is slowly eating itself to rot, from trying to make everything into live service to abandoning games, nft and games that no one wants, yeah it does seems to be a bright future
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♋️ Helmuth
(@Cystmon) reported
@Ubisoft @skullnbonesgame @TheDivMobile NFTs, unplayable purchased single-player games, AC as a service… Sony doing the same with digital media Governments need to regulate this stuff for real
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HAZΛRD
(@Hazard_sys) reported
@kylel0519 If I had to guess (which is why I think Liberation is having an issue on Steam) is always having to authenticate with Ubisoft servers before being able to be accessed. No server access = no authentication = no playing. It's only my assumption, but it's definitely stupid as hell.
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GamerAssassin098
(@GameAssassin098) reported
@Clouded_Nomad @ChaosBahamut This one is different. They're terminating servers for many of the older titles. Which in and if itself wouldn't be a problem- just lose access to multi-player. The problem is with the insistence @Ubisoft has with requiring online connectivity for updates and DRM,
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Hiccup H. Haddock
(@ChiefOfBcrk) reported
@ReviewsPossum Reminds me of the time I ATTEMPTED to play AC Syndicate lately. Couldn’t get past the first mission. All the cutscenes were broken. All the sound effects would play while it’d show a random section of the unloaded map. Folks, never play Ubisoft games. Besides Black Flag.
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Korathias
(@korathias1) reported
@depressedpov @TooDarkPark @Nors3 It is the point. Shows that ubisoft is ******* over there steam users like origin did. Most probably to try and shift people over to there platform only. We are seeing the same issue with places like disney+ and Netflix where we basically going back to cable tv
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Dry_Cereal • ドライシリアル
(@DryCereal4) reported
@kindoftilted @ChaosBahamut From what I can tell this is an Ubisoft problem, not a Steam problem. Ubisoft requires you to use their launcher and online services regardless of where you actually bought the game.
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Vice City Sage
(@idisrespectfiat) reported
@Sony @PlayStation @Ubisoft displaying why I hate DRM and Software (or Games) as a service. You never truly own or have control over the thing you purchased.
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海のワーカンナ (Worcanna)
(@Worcanna) reported
@SuperBunnyBun Yea. But the reason why is for a long time, Ubisoft had their games ping a server to even start. They got **** then, but now it'***** people. It's fixable. Ubisoft just are refusing to fix it. That's my thing I'm mad about.
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DexterityShow🎮
(@DexterityShow) reported
@babloidvevo @IGN Yes, good point, that's part of the ownership of private keys. However you don't own the Steam, Ubisoft, EGL, GOG account you are simply authorizing them to give you a lisence to use that service. They can shut your "account" down at any time without warning.
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dat Guy
(@datGuyOvetThere) reported
@Win98Tech They can easily change how Uplay reads the DRM's. Only things dissappearing is the Online and DLC's that mostly are Online DLC's. Would you like then too waste resources on this or fix they're more current games? Like AC Unity MP that's been down simce January. Lack of resources
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Eyrie
(@eyriewow) reported
@SirArtLovett @MiskTG @JoshStrifeHayes Wrong. You purchased a license to play a game which can be revoked at any time according to the terms of service of basically every single digital storefront. Up to debate if those ToS are illegal, but good luck trying to sue a big *** company like Valve or Ubisoft over it
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Piinkberri 🍓 Reworking some stuff!
(@PiinkberriVT) reported
@LethalLucidity Iirc that's not the first game Ubisoft has done away with on Steam either. I believe they took down another AC title, although I believed it was because of performance issues more than anything. Still sketchy and so very Ubisoft of them
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erin⁷ | star wars brainrot
(@MyLove_OfMusic) reported
@SainttWolf Oh yes, you're right. I don't have zero faith in the quality of the game or the setting, nor the story, but Ubisoft as a company will have completely broken my trust if they actually go through with this and never plan on making the DLCs/games playable again.
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Stefan Dehnert ステファン
(@CheekyBoinc) reported
@AndersLiL @iiWarlike @Ubisoft But it's just wrong what you're saying and that's why you shouldn't do it. This gives a false impression. What defines a "go-to cloud streaming service" for you? It can't be the amount, Stadia only has a small part of the games GFN has. Marketing? 1/2
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El Dingo Goat
(@DingoGoat) reported
@Ubisoft @UbiMassive Don’t shut the servers down for far cry predator, Ty
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Davion Blackwing
(@DavionBlackwing) reported
The real problem with the Ubisoft thing is how it could be avoided simply by Ubisoft spending time and working on actually removing the DRM or implementing another one, anything that removes the dependency of the features on uPlay.
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Tyler Wilson
(@straightedge109) reported
At this point, pirating Ubisoft games is simply a public service.
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PemaleBacon
(@PemaleBacon) reported
@Win98Tech Problem #1: playing Ubisoft games
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Cas Effect
(@Cas_Effect) reported
@JoshStrifeHayes As a long time AC fan I had all the games on Steam its so ****** but sadly unsurprising with Ubisoft having no excuse. Destiny 2 does something similar but I can at least give it a pass for being live service cycling old content in/out making it free for everyone when it returns
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Liatris the Jackalope
(@LiatrisBlossom) reported
@Thecollapse111 @ChaosBahamut what does ubisoft offer you that makes you suck their **** this hard, holy ****, do you ever run out of saliva from licking all those boots? How much ******* money do you have that you have no issue with the fact you can have something you purchased force you to repurchase it?
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Cmdr Dracomenda
(@CmdrDracomenda) reported
@Gronbar @dark1x Steam should *issue* refunds and send ubisoft the bill
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Jimmy Fike
(@TealusLildailye) reported
@thegoodlindo @xdadevelopers Then Ubisoft has a duty to remove the "online" requirements via an update before shutting down service. Otherwise they will have to refund every customer or they'll be facing lawsuits. You didn't rent a license, you bought a license.
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Fetch Quest Journeys
(@fetchquester) reported
@JamesTiddlyQuid @skullnbonesgame Do you think they are trying to set it up so that all titles can be streamed on Uplay and require a subscription instead? Infinity sounds generic, Star Player sounds generic - it's like they want to transition into one homogenous game service. It's the future too soon.
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Martin McNeil
(@martinmcneil) reported
@TrudePerkins @JoshStrifeHayes I suspect there's some third-party license expiry going on behind the scenes; if Ubisoft isn't in a position to fix it, they need to provide a clear statement (regardless) as to why this title is being pulled, rather than letting the rumour mill run rampant.