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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Crit Fail
(@moraven116) reported
@PlayerEssence Yeah with exception of the collaboration with Nintendo Ubisoft has squandered their ips and that doesn’t even touch the gross culture they’ve failed to truly address. Some of those same issues are present with the other two and especially crunch periods with Rockstar.
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SamJones41 🪐🗽
(@samjones411) reported
@Launchpad2065 @RidersRepublic No problem username is all I need for your Ubisoft account
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demon
(@poloboyjuan) reported
ubisoft connect doesn't let me reset my password and when i try to login with the correct password it says its incorrect @UbisoftSupport
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Subzer0o-23
(@Subzer0o2) reported
@watchdogsgame @Ubisoft can you please fix the Watchdogs Legion trophies. I have purchased 5 different weapon skins now for the trophy to pop and still nothing.
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Fio!
(@Fio_Fio_Fio) reported
@UbisoftSupport been trying to login to Uplay for hours now and cannot reset my password, no solutions working
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Shiv Ramdas
(@nameshiv) reported
Sucker Punch released the best game of 2020(Ghost of Tsushima) during the peak of pandemic with almost no major bugs but we're still out here pretending Ubisoft and EA have no choice but to release their broken husks of crapola tambola at full price & then do their QC as patches
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RedHyperion🇺🇲
(@TheRedHyperion) reported
Not going to lie. I'm not going to buy any @Ubisoft games that run Battle-eye until they either fix battle-eye or find a new anti-cheat.
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Burger cat
(@Burger___cat) reported
@GalleryOfPLAY @Assxult99 @RidersRepublic Sorry I don't know what to do with this problem. One suggestion if you have alt accounts, make a new ubisoft account and link it to your alt and redeem it that way with a unregistered account
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Quizerno (クイザーノ）
(@Avisch_) reported
@HappyMantShrimp @ChristinaTasty I didn't meant to imply that you were saying that. I'm saying that the work environment is not the issue being discussed in this context. I absolutely agree with you that Ubisoft is the worst offender in the context of workplace environment. KFC REALLY should have read the room
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Reanimate
(@Reanimate19) reported
@UbisoftSupport Pretty sure your DDOS systems are messing with game downloads in Ubisoft Connect. Not capping DL speed to a max of ~12.5mbps will cause downloader to spike up and then trail down to 0 for a waiting period. Cap it at ~12.5mbps and it downloads without interruption.
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Owen
(@Stxtches__) reported
Unfortunately not going to be able to play the new Seige of Paris DLC in @assassinscreed until the corrupt save issue is dealt with...super disappointing, just not really interested in losing 180hrs of gameplay @Ubisoft @UbisoftSupport
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OS-LIVE
(@oslive2575) reported
@Ubisoft I would love to be able to sign in to my account and confirm my beta access, but yalls got got me messed up. Help an OS out.!
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Connor Strange
(@connor_strange) reported
@UbisoftSupport Hi Ubisoft, I'm trying to change my password but when I enter my email address on the Forgot Your Password screen it comes up with an error message 'An error occurred while trying to send your request. Please try again later.' Would you be able to help please?
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Jayden Briceno
(@RedsaintRoyal) reported
@truegloom @Ubisoft @Xbox Sadly this has been a problem for about a year or so. I even have some buds who got a hold of customer support and they never did anything to fix the game
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Vinicius
(@ViniciusonK) reported
Hey @UbisoftSupport i can't recover my ubisoft connect password, when i try submitting the recovery form it says "An error occurred while trying to send your request. Please try again later" are the auth servers down?
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Mathu 🏴
(@qMqthu) reported
@Laxing The game is 6 years old at this point and the fact that it has a lot of problems as you said is just embarrassing for the game and Ubisoft the game is dead/dying and will continue to die just a matter of time
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Cakey C
(@ItsCakeyC) reported
@Kirbymania_ that would be awful. I mean, I love Rayman and Crash but...**** Activision and Ubisoft
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JJ
(@zouwop_) reported
@Declan49613642 @aidan_burnss @RidersRepublic Sign in to ubisoft connect or make an account
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UMamaNoice
(@Umamanoice) reported
@OrdinaryGamers Do we really want current ubisoft to make a new splinter cell tho? Can already see the live service game role in...
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Gabe 🤘🏽
(@FatalOTS) reported
@sheriniann When I had that problem I just did it thru the Ubisoft website
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Toxic T-Rexx
(@RexxToxic) reported
@UbisoftSupport @Ubisoft Instead of adding new Valhalla stuff can y’all fix the bugs first? Isn’t the first time I’ve had this kind of issue in the game, collecting 30 Ymir stones and doing all the other alters, Fenrir’s cave is blocked so I can’t get the last one. Annoying af.
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Mandolino Laser
(@SpaceCowboyKen) reported
@Buffy_Sketch As someone who's played Rainbow Six Siege for three years straight and basically all Far Cry games, I gotta go with Ubisoft. They got extremely lazy with their games, and their customer service is laughable. I stopped playing Siege specifically because of the way they balance it
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Cameron✨
(@cxmerooon) reported
@Stradiwhovius Bethesda comes in after Ubisoft for me, with their gross mishandling of harassment allegations. Bethesda the games studio certainly has issues, but the studios under the Bethesda publisher umbrella have plenty of great things going for them imo
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Mr. Josh Glenn Moore
(@jmoore2010_) reported
@assassinscreed How much do you guys at Ubisoft have to fix before you realize this game sucked at launch? Like I don't mean to be a **** but literally everything good about every single game could go into one game and be perfect, but somehow, somewhere whoever is calling the shots need to be...
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Needless
(@Needless_RL) reported
@kfcgaming I choose Ubisoft, they made great games that i loved growing up, but that company isn't the same anymore. I miss AC Brotherhood, as do many of the series' fans. I'd pick Bethesda, but at least I'm looking forward to ES:VI… I'm not looking forward to live service AC.
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daggerfreak47
(@DaggerFreak47) reported
@Ubisoft fix your ******* uno game crashes you ****** *** company
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Adam
(@RaymanFan1995) reported
@ThePhoenixKev Ubisoft won't do it with Rayman and Microsoft won't do it with Banjo, so I don't see Activision doing it with Crash or Spyro any time soon, especially since they never did when they were dormant for so many years between the reboot games and N. Sane/Reignited Trilogy.
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IAmEgarXD
(@jeremy_hVeen) reported
@Ubisoft fix your goddamn games... i wasted time on an achievement that i didnt get in the end🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻
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Neddy
(@neddyonline) reported
@htowen97 In particular WIFI issues, especially with Ubisoft Connect.
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Izbiski Free Hong Kong
(@Izbiski_) reported
@DSR_Joker I mean, any studio has a habit of getting high off of their own farts when they reach a certain size, look at Blizzard, look at Ubisoft, look at Bioware, look at Bethesda. I wouldn't say that reminding the company that they are making a service instead of a money printer is bad.