Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 06/15/2024 15:50

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (57%)

    Sign in (57%)

  2. Online Play (20%)

    Online Play (20%)

  3. Matchmaking (8%)

    Matchmaking (8%)

  4. Game Crash (8%)

    Game Crash (8%)

  5. Glitches (7%)

    Glitches (7%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRandallstown Sign in
United StatesLancaster Sign in
United StatesRiverbank Sign in
CanadaCarleton Place Sign in
United KingdomAuchterarder Sign in
BrazilBarueri Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RPrat20 RanggaAditPrat20 (@RPrat20) reported

    @growtopiagame Hello Ubisoft I beg you to fix the server

  • SpiritWolfo Spirit (@SpiritWolfo) reported

    Uplay won't let me sign in. Hecc

  • Dunkle420 Dunkly (@Dunkle420) reported

    @Ubisoft me. ANGY. FIX

  • Micdali5 Micdali (@Micdali5) reported

    @Dencoil @keyguardian9475 @HMKilla Nintendo already has a Capcom character in smash and they had ubisoft make an entire mario game, which means they're relationship with these companies are probably good enough that it's no trouble to get miis in smash, where as with Disney it would probably be much more of a pain

  • BryanBl87187101 Bryan Blackwell (@BryanBl87187101) reported

    I don’t care what backlash I get from this I’m tired of it. @Ubisoft @UbisoftSupport I play this game you made a while ago. For honor. One of the many problems I have with the game is one hero called “Hitokiri” and this character is the most broken thing in the game please fix it

  • YunhoThatsWut Yunho wut? 🏴 (@YunhoThatsWut) reported

    @jerrymmoss @UbisoftSupport @Ubisoft On release it didn't have many bugs but the first wave of dlc brought some. I still haven't had too many issues on PC

  • FableIm Im_fxyble (@FableIm) reported

    @bayelrey80 @james53009390 @BenjiSales Wut that doesn't make sense if valve makes a subscription service that makes sense but till then idk wut u even mean the only gamepass competition is like ps now Amazon's ****** luna service and like ubisoft plus which don't really count like that

  • tubag313 tubag313 (@tubag313) reported

    @LawrenceLaffer @Ubisoft To play the game using a cloud gaming service, I.e. Google Stadia or Amazon Luna

  • jawsgallors El Carumba (@jawsgallors) reported

    @KhaymanRed @GhostRecon Ah no ... Ubisoft create bugs not fix them

  • megmazzle m.gaebler(🦇) (@megmazzle) reported

    Ubisoft seems to make games for the sole purpose of funneling users into their gaming service and their games are infinitely worse for it

  • OMGitsHara2 Rasmus Hara (@OMGitsHara2) reported

    @Rainbow6Game @Ubisoft The replay system is so broken. Every time when I try to skip backwards the game crashes. How can this be so broken still, It's been so long fix your **** game

  • qwakero 6̵͕̯̱̞̓̔͛́̏͝3̵̪̓͠3̵̜͇͓̄̕̚͝$̸̪͉͙̗̦̌͐͝͝,̸̗̩̊͜ (@qwakero) reported

    @OrdinaryGamers Everyone after siege update: Ubisoft am angy fix game bad name no like.😠

  • replicant2097 🎃 Replicant, Host of the Videogame 🎃 (@replicant2097) reported

    @DoWhatYouDo6 @kidsmoove @emberlab The dev gets paid no matter how the game is consumed. The narrative that playing a game via subscription service, be it GP, PS Now/Plus, Ubisoft Plus, or EA Play equals developers not being "paid" is absurd.

  • longwoodjklcdn1 longwoodjklcdn (@longwoodjklcdn1) reported

    @ASTROGaming Walls and shadows main storyline mission for Valhalla. Broken and couldn’t progress in the game. Emailed and emailed Ubisoft for months, no fix. Spent good money for a broken *** game. Done with assassins creed and Ubisoft for ever.

  • ValiMarcu1 Vali Marcu (@ValiMarcu1) reported

    @dreamc4tch3r1 @UbisoftSupport "A Ubisoft server is curerntly unavailable ..." ... This error pops up for me

  • N2OLA Smock Jr. (@N2OLA) reported

    @4Most_gg @SpartanRS8 @Ubisoft Acting as if, Ubisoft hasn't changed a lot ony the past 5-10yrs and if every company doesn't have their issues.

  • LynnSerani Lynn Serani (@LynnSerani) reported

    @growtopiagame Problems: 1. Server potato. 2. Too many disconnecting due to "too many players are logging in" 3. SDB Ubisoft: "So anyways heres our new event Summer clash. You're welcome."

  • Wrench_Wrecker Wrench (@Wrench_Wrecker) reported

    @Ubisoft @watchdogsgame ubisoft. me angy. fix.

  • SpartanRS8 Rafael Santana (@SpartanRS8) reported

    @N2OLA @4Most_gg @Ubisoft They haven’t. There is no evidence to say they have. And just because “every company” has their issues, doesn’t mean we can’t speak out about one specific company

  • DarkBlade5739 DarkBlade (@DarkBlade5739) reported

    @archer_r6 @Pr1zmR6S Fair enough, but then rules start to get vague, and Ubisoft/orgs can start to get into legal trouble by supporting underage players playing a mature game semi-professionally instead of going to school, work, etc. Not a good look for anyone.

  • JefferyDGordon1 JGAtlas (@JefferyDGordon1) reported

    @UbisoftSupport ongoing issue with Valhalla.Started a new game after losing all my progress from June 2021. Now the new game I started gets a message of "issue with connecting to server" and my saved data is gone, again.I don't have this issues with any other Ubisoft games

  • rzrisupset rzr (@rzrisupset) reported

    It has been over a week since that zofia sound bug has been here. Ubisoft refuses to fix it, when all they have to do is fix the audio. It is not a game breaking, impossible to fix bug. I simply do not understand. How is this game supposed to last 10 years?

  • KezyaStevanie kezya stevanie (@KezyaStevanie) reported

    @Bruvfii @Ubisoft Go inbox #bryanhack22 service provider on Instagram he is fast and Accurate in recovering hacked and suspended account, he recovered my account within 30 minutes, he is the best

  • _Gravvv 𝙂𝙧𝙖𝙫𝙫𝙫 / 𝘼𝙠𝙪𝙢𝙭𝙝 🇮🇹 (@_Gravvv) reported

    Drop me a ******* ubisoft service phone number idc where i just wanna scream at these loosers

  • Bruvfii ██▅▇██▇▆▅▄▄▄▇ (@Bruvfii) reported

    @Ubisoft fix yo damn security **** my account got hacked or some ****

  • Fondajames James Fonda (@Fondajames) reported

    @Consigno10 @4Most_gg @Ubisoft Then take care of your devices better, they can last many years and servers have to be kept at or near top performance so they need constant maintaining. My gamecube still works after 20 years, but no major service is using servers older than 5

  • AussieDingos Aussie (@AussieDingos) reported

    @UbisoftSupport Its happening to everybody in my group. Sometimes it shows one or two, others it shows all, or none at all. we've found a fix through inviting through the Ubisoft connect app instead of the in-game version but still.

  • PixelTheCheetah Pickle Da Cheeto (@PixelTheCheetah) reported

    Ubisoft is literally the WORST game dev out there. Siege is irreparably broken on xbox to the point where I can't install it because it's trying to force an update before the thing is even installed. Get your **** together

  • dreamc4tch3r1 dreamc4tch3r (@dreamc4tch3r1) reported

    @UbisoftSupport Does anybody else's Ubisoft Connect not working on PC?

  • ICrexed crex (@ICrexed) reported

    @_Gravvv Drop me a ******* ubisoft service phone number idc where i just wanna scream at these loosers