Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/21/2024 04:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (13%)

    Glitches (13%)

  4. Matchmaking (6%)

    Matchmaking (6%)

  5. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilCuritiba Sign in
PolandBydgoszcz Sign in
Hong KongCentral Online Play
United StatesSalt Lake City Matchmaking
GermanyNordhorn Sign in
BrazilCanoas Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Born_Trouble20 The Anonymous Counselor (@Born_Trouble20) reported

    @Ubisoft I can’t continue playing assassins creed Valhalla. The game is brand new and I can’t continue the mission bc it is “not installed”. I deleted the game and reinstalled but now my prior saved data is corrupt. How can this issue be fixed??

  • Sebasti79150281 Sebastian (@Sebasti79150281) reported

    Nah ubisoft is making seige 10 times worse with the ******* reworks like melusi's gadget can be shot and if you melee maestros evil eye then it's disabled until you fix it again. I mean we are getting a cool operator and all but, ubi is making seige 10x worse and it pisses me off

  • ShawnSkleep Santoryu 🗡🗡🗡😈 (@ShawnSkleep) reported

    Ubisoft plss ffs fix valhalla it shouldnt be crashing this much still after the update 😠

  • BTH_Izuka Izuka (@BTH_Izuka) reported

    @UbisoftSupport It's not an issue with my bank because I contacted my bank and said it wasn't an issue with my bank account. I also tried Paypal, and it still failed. I already submitted a support ticket (Ubisoft Support Ticket: 14173372) and sent DMs. Not a single reply.

  • Jay19727492 Jay (@Jay19727492) reported

    @UbisoftSupport Why are there no solutions to the Ubisoft error. Uyuni-00054 ?

  • laszloquigley Kamiownsf (@laszloquigley) reported

    @Ubisoft please fix the dang matchmaking on r6

  • sa5kush sa5quatch (@sa5kush) reported

    @Ubisoft lag out and still gets suspended😳😳😳

  • Vicker316 Vic (@Vicker316) reported

    @Ubisoft @UbisoftSupport @UbisoftConnect Why can't my friends and I play online UNO on the pc? Is the servers down?

  • HarryShih7 Harry Shih (@HarryShih7) reported

    Instead of fixing the loading glitch, ubi made the timer look ugly in r6. good job ubi #Ubisoft #fixsiege

  • psxplay Darth Mills (@psxplay) reported

    @Ubisoft @watchdogsgame how do I fix the paste up trophy, Ive completed all 47 Paste-Up locations but the trophy has not been given PS5 version.

  • Viveksi85345233 Vivek singh (@Viveksi85345233) reported

    @Ubisoft please fix Assassin's creed Valhalla performance issues

  • n1kkiee Nik (@n1kkiee) reported

    my game does not ******* stop crashing ubisoft fix your ****

  • Raydijay Di Jay (@Raydijay) reported

    @PlayStation5247 @SolidSn36764411 @RaymanTogether Because 2D games where popular in the 2010th and because Ubisoft Montpelier were having issues with BGE2's development, so they've take a break by making the UbiArt Framework and Rayman Origins.

  • 0Glizzy2 Glizzy2.0 (@0Glizzy2) reported

    @Rainbow6Game Ubisoft please, please fix the console ddoss situation. I’m getting hit off every time, I have had to replace my router multiple times. Please work on this ASAP.

  • plexirl1 plexi (@plexirl1) reported

    Ubisoft. What ******** did you do the new attacker is so insanely broken and wtf is the gonne-6 thing is so useless

  • PottermanHans HansPötterman (@PottermanHans) reported

    @Parabelliume @Beckii_FTW @INTERRO But Ubisoft said themselves that they aren't going to focus on realism anymore. If the bodies weren't client sided then there wouldn't be as big of a problem

  • R6Pr1nce Dumbass😎 (@R6Pr1nce) reported

    its so dumb how you need Ubisoft connect open to play the game, and when you close it, it says uplay connection error, like this game is not valorant.

  • TMS_Stoneaxe Stoneaxe Sr. (@TMS_Stoneaxe) reported

    @domlast425 @EKAAfives test servers for literally every game have usually been way harder if not impossible to do for console players this isn't an ubisoft issue or whatever so either take it up with ur console manufacturer or stop bothering devs cuz almost all devs do this

  • GrubyPS4 ً (@GrubyPS4) reported

    honestly, I just hate this game at this point like it's so boring to play cheaters or griefers and Ubisoft is doing absolutely nothing to fix it like lol Fortnite which is f2p got better anti-cheat than siege after 6 years. what's the point of working with battle-eye??????????

  • Protskythechoup Protsky (@Protskythechoup) reported

    Okey @Ubisoft , we didn't get Crash for Smash but we can get Crash Bandicoot Oryx Elite ! Do it @Rainbow6Game

  • BabyGyalSweet Dori Hill (@BabyGyalSweet) reported

    @Ubisoft @UbisoftSupport can you guys resolve the issues with monopoly?? It’s so ridiculous

  • AustinCagle14 Austin Cagle (@AustinCagle14) reported

    @Ubisoft fix your damn game of R6 like it’s not fun anymore

  • atnyrr james (@atnyrr) reported

    @dzlusion oh that's retarded. once again Ubisoft making problem just to fix it to make it seem like they're doing something

  • 1CentHardaway · (@1CentHardaway) reported

    @UbisoftSupport @Ubisoft fix your gahdamn game, just ran into a 4 stacc of cheaters TWICE in ranked - this game will be dead by end of calendar year if y'all don't fix this **** console players don't get jacc **** as it is already & now you're letting the pc rejects ruin it

  • pennstaterz Joy Boy (@pennstaterz) reported

    @Ubisoft THATS CALLED A ****** BROKEN *** "FEATURE". You guys just keep releasing trash heap after trash heap huh? Since I paid for this garbage I have to finish it but never again. Congrats you officially killed your biggest series.

  • MirrorManStan Steve ~ (@MirrorManStan) reported

    One thing I hate about EA that doesn't seem to be such a huge problem with other big developers is the fact that they have no problem abandoning a property. Bethesda, Hello Games, and Ubisoft all have an amazing comeback story. I'm afraid Anthem is dead 😕

  • Nitro_Wavy Black Saints ⚜️🖤⚜️ (@Nitro_Wavy) reported

    @Rainbow6Game @Ubisoft I’m trying really hard to stick with AC Valhalla but the issues as far as combat in this game just really ruin it... Shield Zealots are so unbalanced it’s not even funny, parrying is a waste and too many battles demand a specific skill... fix your game

  • Viveksi85345233 Vivek singh (@Viveksi85345233) reported

    @Ubisoft Assassin's creed Valhalla start lagging after cutscene and after restarting game game become stable again there are lot of bugs in Assassin's creed Valhalla please fix soon as possible #valhalla #AssassinsCreedValhalla

  • Randmlyy Randmly🇱🇧 (@Randmlyy) reported

    @TheRealGioR6 knowing ubisoft , they wont do anything with feedback so its probably going to stay broken if its op

  • JoshMurche Kachowski (@JoshMurche) reported

    @UbisoftSupport Ubisoft website does not let me submit a support case, constantly get "errors processing request". The reason I want to submit one is because, after purchasing For Honor, every time I launch the game it blue screens my computer. For honor will open and freeze