Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Glitches	5 days ago
Grenoble	Online Play	5 days ago
Orléans	Online Play	8 days ago
Orléans	Sign in	9 days ago
Chatham	Sign in	10 days ago
Paris	Matchmaking	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jakub (@vthj_) reported 2 minutes ago

  ubisoft fix your ******* game please, 100fps is unplayable

• 
  SomalianGamer (@sharmake25) reported 2 minutes ago

  @Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.

• 
  Clo (@cl0det2e) reported 3 minutes ago

  @alexlimitedart @lus1naut this was an joke edit someone made regarding pamela anderson's upcoming ubisoft game VIP, how is it gonna promote rayman2 if it literally says ''tonic trouble between drugs and prostitution we found him'' ???

• 
  eA asuno (@asunoaim) reported 6 minutes ago

  @shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.

• 
  OhMrZvck (@OhMrZack) reported 7 minutes ago

  @BranielS @BlueThunderReal Literally, a better third person camera (something similar to NFS) body roll and maybe less sensitive steering could help with that issue, but man.. The whole point of Stuntman 1 was those legendary Driver physics such a shame Ubisoft got rid of that IP

• 
  VideoLikePro (@VideoLikePro) reported 8 minutes ago

  Google meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.

• 
  DrFuryWolf (@DrFuryWolf) reported 9 minutes ago

  According to a new Insider Gaming report the next Ghost Recon game codenamed Project OVR is reportedly running into development issues The game recently failed to hit internal alpha targets which has led to management changes behind the scenes Sources also claim developers have been dealing with unrealistic deadlines There are even rumors inside Ubisoft that if things do not improve the project could be rebooted or canceled in favor of a different game

• 
  Just An Animal (@JustAnAnimal47) reported 10 minutes ago

  @UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!

• 
  Shauk Gaming (@ShaukGaming) reported 12 minutes ago

  @PaulTassi Someone needs to find out ubisoft is the goat of long term live service support and simultaneously the reason stop killing games is a thing. Like ffs For Honor is still chugging along with a tiny player count.

• 
  Anthony Howell 🇺🇸 (@theanthonyhowel) reported 13 minutes ago

  @Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.

• 
  Dead Hardware (@deadhardware) reported 14 minutes ago

  @devildog2984 @TheCartelDel @TheMattEffect_ Ubisoft needed it to do those numbers because they have 19,000 employees for some dumbass reason. They need every game to be the biggest hit ever because they won't fix their cost base.

• 
  HunterEatsHunter (@ShadowMaster53) reported 15 minutes ago

  @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

• 
  Beeerzi (@Orkanos) reported 17 minutes ago

  @r4f4sk8 @TheDivisionGame Fair. Could you please check if you both have the Ubisoft Connect in-game overlay setting enabled (and then exit and re-log into Ubi Connect). That error seems to be similar to the overlay error.

• 
  TheDezembro (@TheDezembro) reported 21 minutes ago

  @Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.

• 
  Shadow7Angel (@UEGShadowAngel) reported 24 minutes ago

  @Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc

• 
  kfog (@kfog_official) reported 25 minutes ago

  @Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???

• 
  entwinedspace7 (@entwinedsp71971) reported 26 minutes ago

  @Vara_Dark Not surprised, what did they expect telling their customers not to buy their games. They acted as if they had some infinite money glitch unlocked. Funny thing is Expedition 33 could've been a ubisoft game.

• 
  BoomerBuilds (@BoomerBuilding) reported 31 minutes ago

  @plainoldcj @SebAaltonen Good to know that even professionals run into this problem. It’s sad, because I got the base concept working pretty quickly with the Ubisoft LAFAN1 set, but finding a large enough animation set that is usable commercially seems almost impossible. Maybe a group of indie developers could work together on something.

• 
  Chakaal Starr (@ChakaalStarr) reported 34 minutes ago

  @LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.

• 
  ØØøØØ (@wyaendless) reported 35 minutes ago

  @Joshinken1 @Dexerto Where was this energy when you were accepting the terms of service? You are demanding that Ubisoft be held accountable for a bad TOS, but you get out of jail for free for accepting said TOS? Okay.

• 
  𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported 36 minutes ago

  @assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀

• 
  Bluesheep (@bluesheep100) reported 37 minutes ago

  @weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.

• 
  Achilles, not really it is Charles, unfortunately (@CHARLESLOVESTV6) reported 40 minutes ago

  @TheRealZephryss Ah its ubisoft, but ok, not the same, though, if it was uncharted 5 hell yeah. Or tlou3, also I heard a rumour saying naughty dogs woke trash space game is delayed indefinitely trouble at the former top dog of playstation. Also no more pc releases of ps singleplayer games.

• 
  MasterOfLazyness (@TheLegendaryMoL) reported 41 minutes ago

  @Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft

• 
  Warden-Commander (@KurouPS4) reported 43 minutes ago

  @Albert_Bello1 @Pirat_Nation @Ubisoft This is the logic that got publishers to dive into the live service market in the first place. As far back as 2007.

• 
  RubenVsTheWorld (@RubenDyb1) reported 44 minutes ago

  @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

• 
  sam | 🇳🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sammakesbangers) reported 44 minutes ago

  ubisoft servers r #clapped i need to see them fix the servers immediately and ban dokkaebi forever

• 
  Slayer (@Slayerdps) reported 50 minutes ago

  @Pirat_Nation The game was long af. Nothing the incel troglodytes says matters. The actual issue was ubisoft bloat.

• 
  bum lao (@bum_lao) reported 58 minutes ago

  @LikeToBeBossy You do realize its not just Xbox having to fix itself right? The industry as a whole is in trouble. Sony has closed multiple studios over the last couple years same with Ubisoft and Square sold off some studios and ip etc. Its not just an Xbox problem.

• 
  James Headnail (@Zerocross013XV) reported 60 minutes ago

  @TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.