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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (60%)
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Online Play (24%)
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Glitches (8%)
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Game Crash (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Online Play | |
| Nanterre |
Glitches | |
 Bengaluru |
Sign in | |
| Ahmedabad |
Sign in | |
 Düsseldorf |
Sign in | |
| Pont-Sainte-Marie |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Austin Duke
(@AustinD77602518) reported
@UbisoftSupport is there something going on with ghost recon wildlands on Xbox series s I cannot connect to the Ubisoft servers? Error code Ribera-40002
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İsmail Aldemir
(@ialdemir92) reported
@UbisoftSupport Yeah its not working when i click that ubisoft connect box also. Its happening after latest update. Before update it was working normally
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WOLF231
(@Wolf23169) reported
@JapanQC @SnapBlastPLAY Yep! The one and only problem. Its not too late to drop a patch @Ubisoft
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Miggy C.
(@miguelhonrada) reported
@KingGeorge Riot is a subsidiary of @TencentGames. I'd rather not have Ubisoft owned by a Chinese company whose notoriety comes from their huge imprint on blatantly copy-pasting games and marketing them as their own creations, something that Ubisoft went up against on the Area F2 issue.
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Anoki
(@xAnoki) reported
@JamieMoranUK I legit picked the worst time to start up Fenyx Rising and Nexomon (a Pokémon clone). 1st Watch Dogs 2 drops onto GP and now Wildlands. Both games I've wanted to play. But I can only pay so many Ubisoft games in a short timeframe. 1st world problems as a GP subscriber. 😭
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The BryPie
(@TheBryPie) reported
@cbelial45 i am such a **** for ubisoft game tho....my real problem is that I never bought a One, so I went from the 360 to an Series X and now there are 10 years of games I want to play
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son_sn
(@Crazy55445493) reported
@Ubisoft and @GhostRecon I would like your help to fix an error when using Ghost recon Wildlands online services. The error: Ribera-40002 this error occurs when I try to play online with my friends on xbox one we all get that message.
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Let's Talk Assassins Creed
(@ACLetsTalk) reported
@Ubisoft Ok here me out Ac syndicate, you would have the sibling banter. Episodes were Jacob is getting in trouble qnd evie ends up baling him out. It would be perfect
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DOES IT HAVE OFFLINE BOTS?
(@offlinebots) reported
@Ubisoft Any ubisoft game that is live service, and has forced online only DRM, because they are a joke. Ya know like 95% of your game catalog now Ubisoft. Make offline single player games again please.
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playonmystation.mp4
(@S0M3E0N3) reported
@Ubisoft is ghost recon servers down? only getting error messages
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Filthy
(@STUDxNINJA) reported
@Ubisoft HOW ABOUT A FIX FOR WILDLANDS????
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VizualWizard
(@VizualWizard21) reported
@UbisoftSupport @R6AnalystApp “Let’s just get the community to help fix the problem for us” - Ubisoft
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deathknight4841
(@JamesYa05293010) reported
@Ubisoft Maybe for the inconvenience of waiting years for an update to fix that maybe you should give out the dlc for free cause you guys are so damn lazy that you can’t fix a server issue for what like 5 years now
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Pantry
(@pnatryy) reported
why ******** should i get a 24 hour ban on unranked and ranked because ubisoft brings like 15 bugs that crash my game every new season
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a
(@AseterR6S) reported
@w0rld_ leave it up to ubisoft to have the shittiest customer service after rockstar, never use any funds on game health and then expect us to buy whatever they try to sell us
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Taikyoo
(@taikyoo_) reported
**** siege I went 10-3 it was 4-4 ot and I get connection error and get 1 hour abandon sanction, @Ubisoft fix your ******* game
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Slightly Talonted
(@Talon_Almese) reported
I don't know what it is with the fight I've been having with game clients lately. "No Connection" errors from Steam, UPlay, and the XBox app. Reverified files 3x for each. I'm stressed, I'm tired, and it's honestly wearing me down. I just want to game with friends.
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DORIANGRÆ λ 🇫🇷 🇯🇵 🇰🇷
(@TheDORIANGRAE) reported
@CASXGS @Rand_al_Thor_19 @Nick_Marseil Thank you. All I hear about is how talented and how amazing Sony studios are. Apparently not if they can't even male a simple shooter. Every company on that list. Google, Ubisoft, Riot etc had no problem cause they have a game. Why doesn't Sony? Pure stagnation.
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b9009b
(@belial0214) reported
@Ubisoft @UbisoftSupport I changed my password and then verified with a sms code. Then you suspend my account for a failed login attempts.. You ******* suck!
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JerryD7556
(@JerryD7556) reported
@Ubisoft Broken Sword series
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Itchy
(@Itchy55503599) reported
I just connected to Ghost Recon Wildlands servers on xbox, the way I did it was I restarted my console then pressed squad privacy then I got connected to ubisoft servers, I hope @UbisoftSupport will soon fix Tom Clancy's Ghost Recon Wildlands servers, please.
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Chad Chiaki enjoyer (Rando)
(@rando9292) reported
@Edward_Kenny @dake_wo @NikoMueller I mean, financially they all pretty well off except maybe Ubisoft. Hell while ABK was going though a lot of drama their year over revenue and year over profit was actually going up so they were finanicially in really good shape so I don't think that is an issue at all.
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deathknight4841
(@JamesYa05293010) reported
@Ubisoft Your a multi-billion dollar company and you can’t fix a connection issue in Tom Clancy’s Ghost Recon Wildlands. Like really this has been a problem for years now. Maybe if you get off your asses and actually work to fix the problem you’d make some profit off this game.
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ODSTerrific
(@ODSTerrific) reported
@TheMoosicLady I remember when my Farcry map got broken in a patch by Ubisoft and was mad they lowered the budget after launch. I just hope the budget in forge stays the same now as launch because it’s really good right now.
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🤷♂️😶🌫️
(@EVoq0) reported
@Rainbow6Game @Ubisoft FIX YOUR ******* SERVERS🖕🏼🖕🏼
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Jim
(@ETERNALxDARKNES) reported
@Ubisoft please give Ghost Recon Wildlands #60fps and fix the Karambit Animations on the Sam Fisher gloves.
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ReForce
(@ReForce) reported
@Red047JJ I jut hope, with the influx of new users, Ubisoft bothers enough to fix the bugged 'complete all missions' achievement
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goat & esport Athlete
(@disco_dejvid) reported
R6S cheaters are now able to steal your device IP and ddos you. Ubi sleeping @Ubisoft @Rainbow6Game
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MessupJessup
(@jessupfyc) reported
@Ubisoft From other games and devs, and you guys let that ship go straight down, and guess what? Captain jumped ship. Your GR Frontline was an absolute failure before it even came out, R6 Siege has a cool lag spike/disconnect mini game, and Wildlands has been having the
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Wyatt Logan
(@wyl0w) reported
disregard this i’m DM’ing Ubisoft Support about a glitch lol #GamerMoment