Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marlton, NJ | 4 |
| Paris, Île-de-France | 3 |
| Perth, WA | 3 |
| Homécourt, ACAL | 2 |
| Alcantarilla, Región de Murcia | 2 |
| Uzyn, Kyiv Oblast | 2 |
| Lucé, Centre-Val de Loire | 2 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
| Dreux, Centre-Val de Loire | 1 |
| Villefontaine, Auvergne-Rhône-Alpes | 1 |
| Cesena, Emilia-Romagna | 1 |
| Nantes, Pays de la Loire | 1 |
| Angers, Pays de la Loire | 1 |
| Troyes, ACAL | 1 |
| Brest, Bretagne | 1 |
| Neufchâtel-en-Bray, Normandie | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Köln, NRW | 1 |
| Tremblay-en-France, Île-de-France | 1 |
| Dinan, Bretagne | 1 |
| Buzançais, Centre-Val de Loire | 1 |
| Brugge, Flanders | 1 |
| Dubai, Dubai | 1 |
| Chatou, Île-de-France | 1 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Edinburgh, Scotland | 1 |
| Halifax, NS | 1 |
| Newark, NJ | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Birruhm
(@B1rruHM) reported
@vamzpj @UbisoftConnect More laggy than if it was not spamming me no spam =smooth close to full vram Ubisoft connect spam = lag unnecessary lag. Do you need to install 5 different applications of Ubisoft connect just to play your game and if you lose connection you cannot play your offline single player
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Weeb_guy
(@Weebguy18) reported
@SAU_SIEGE thats how I feel too sau siege! we should beat up the ubisoft connect login screen
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Rangga Nibos
(@rangganibos) reported
@Ubisoft ubisoft why does my email account always error yes I know my grow id or my growtopia password but why when I m
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TheBlackSheep
(@AughneyMichael) reported
@EJWoodgates Classic Ubisoft trying to avoid dealing with the actual problems going on in the company
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Jordan Palmer
(@jccpalmer) reported
Steam and GOG don't have this problem. Luckily, those are the two I use far more often than Origin, Uplay, Rockstar, and Epic. Just a further reminder that all of this is a mess.
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Skyler Carr
(@PnF_Jeez) reported
@Ubisoft So are you guys ever gonna fix Uno? Coming up on a year since I bought my Series X. And still can't play Uno (a game that I PAYED for) with my friends on it.
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JorRaptor
(@Jorraptor) reported
Valhalla update video is almost done! First world problems, but wish Ubisoft would not release all the content for their biggest game on the same day. Someone has to think of the content creators covering both games ;)
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iam16bit
(@iam16bit) reported
@Bolverk15 Ubisoft is doing this **** too. The industry deserves to crash and burn.
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ً
(@behroon) reported
@Ravens_R6 @Mannu12m @TheChowderhead You can’t just implement an anti cheat as a hot fix. You don’t know anything about the topic so I don’t know why you’re talking. First of all, they already have an anti cheat. It’s Battleye, something that isn’t made by Ubisoft.
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Samantha J. Foster Composer
(@sjfostersound) reported
@IGN Social elements - as in some of those live service elements - kinda like the direction that a lot of the Ubisoft games are headed in lately?
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TheScottishFud
(@TheScottishFud) reported
So Ubisoft ya ****** hafwits wasnt the point of droppin to 1 op a season to allow for more content elsewhere. So why ******** has this season got the least amount of content and changes out of any season thus far like when the biggest change is the UI there’s a serious issue
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🍂Sdanwolf🍂
(@sdanwolf) reported
I have to shoutout @Fanatical support. I ordered some Anno 1800 DLC but there was a glitch on the Uplay side of things not activating but they were on the ball & emailed me back QUICK like, we’re on it and the next day I was good to go. Big shoutout to Ollie & Steve! 🙌
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🇮🇹 Gheo.
(@GheoR6s) reported
@Get_Flanked franchise alive. Ubisoft on the other hand sees R6 as one of the bunch of games they produced and really wouldn't (shouldn't idk the income r6 makes) ever spend that much more than what it's already doing. We see issues addressed in years when should be high priorities.
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Spoopy Chubbzii
(@Chubbzii) reported
Xbox also couldn’t download Assassins creed origins so I thought “maybe it’s the disc drive having trouble reading the disc so I tested Fallout 4 and Cyberpunk and they both installed flawlessly so I guess my Xbox is biased towards Ubisoft games.
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Michael B. Herron
(@michaelb_herron) reported
@Ubisoft @UbisoftSupport Is anyone else having problems getting @UbisoftConnect to start on their PC? It's refusing to update and I had to get on my phone to claim Assassin's Creed Chronicles Trilogy, and I'm trying to start the PC software just to check and see my library?
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