Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 3
Rennes, Bretagne 2
London, England 2
Seattle, WA 2
Valencia, Comunitat Valenciana 1
Mühlhausen, Thuringia 1
Sudbury, MA 1
Bristol, England 1
Toulouse, Occitanie 1
Sofia, Sofia-Grad 1
Rheda-Wiedenbrück, NRW 1
Larrey, Bourgogne-Franche-Comté 1
Washington, D.C., DC 1
Dhaka, Dhaka Division 1
Mannheim, Baden-Württemberg Region 1
Cali, Departamento del Valle del Cauca 1
Nottingham, England 1
San Diego, CA 1
Sunnyvale, CA 1
Paris, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Bogotá, Distrito Capital de Bogotá 1
Waterford, MI 1
Zhejiang, Guangxi Zhuangzu Zizhiqu 1
Osaka, Ōsaka-fu 1
Cheyenne, WY 1
Juárez, CHH 1
Plymouth, MA 1
Sunrise, FL 1
Stillwater, MN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • vNeito_ N α ƚ ҽ (@vNeito_) reported

    @Rxrityy @UbisoftSupport false the refund glitch is still a thing, Ubisoft cant patch anything

  • starmarine8474 starmarine8474 (@starmarine8474) reported

    @Ubisoft @UbisoftChina fix the fps glitch

  • NotTheRealDonal Donald Trump (@NotTheRealDonal) reported

    @ubisoftstore @Rainbow6Game **** you Ubisoft, fix the R6 FPS

  • MrTugBoat18 Mark Poole (@MrTugBoat18) reported

    When will @ubisoft @UbisoftSupport make games that do not have “memory corrupt” issues. Two big AAA games in 4 months... 3/4 of way through and no memory. What a waste of down time.

  • KevinKittelmann Kevin Kittelmann (@KevinKittelmann) reported

    @Ubisoft fix your damn game/servers. Been kicked out of a match and as I wanted to reconnect the game crashed. I had to serve a penalty after that. Now we got kicked from the server and as we tried to reconnect we got into a new game. Prob followed by a penalty. @Rainbow6Game

  • TylerPa90161919 Tyler Patterson (@TylerPa90161919) reported

    Ubisoft please fix your game. It’s been so long since I’ve had good FPS on Xbox. I’ve finally been waiting to play r6 this weekend and you break your game. @UbisoftSupport

  • ItsNepIyn Broly 😈 (@ItsNepIyn) reported

    Bruh they still haven’t fix the FPS tf is you doing @Ubisoft

  • Kc_fragile kczp (@Kc_fragile) reported

    @ubisoft @UbisoftSupport when are you going to fix the frames?

  • connorcollins49 Colinflower (@connorcollins49) reported

    @ubisoftstore @Ubisoft yeah that’s cool and all but how about you fix the stupid FPS problem on Xbox instead of dropping this ****

  • TrippyTurtle15 trippy (@TrippyTurtle15) reported

    @assassinscreed When you hunt a fish or an animal on the water , the raven would try to pick up the loot dropped on the water, causing it to go crazy , my bird was so glitched trying to pick up some loot from a fish,I couldnt use it back again until I restarted the game. Ubisoft, fix your game

  • nikoass3 nikoass (@nikoass3) reported

    @Rainbow6Game why your ****** *** game kick me out and i cant get back in and i get PENALTY for it ******* ****** *** game **** you @Ubisoft @UbisoftSupport FIX IT worst game company ever👎

  • Mumoso_YT Mumoso (@Mumoso_YT) reported

    @UbisoftSupport the game is running like **** you ever gonna fix it Ubisoft no motto should be were good a screwing **** up

  • LemmeSmashLma0 bubba (@LemmeSmashLma0) reported

    @Ubisoft FIX YOUR STUPID ******* GAME HONESTLY WE’RE STUCK AT 30-40 FPS ON RAINBOW SIX SIEGE

  • Niqwe8 Niqwe (@Niqwe8) reported

    @Ubisoft @LifeatUbisoft @UbisoftChina Fix the frames for r6 on console god damn

  • GabbingPotrich Gabbing potrich (@GabbingPotrich) reported

    @Ubisoft @Rainbow6Game fix your Xbox servers

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