Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 5
Paris, Île-de-France 4
Brisbane, QLD 3
Lyon, Auvergne-Rhône-Alpes 3
Riverside, CA 3
Berlin, Land Berlin 2
Prague, Hlavní město Praha 2
Melbourne, VIC 2
Rome, Lazio 2
Temecula, CA 2
Nice, Provence-Alpes-Côte d'Azur 2
Calgary, AB 1
Winter Haven, FL 1
Halifax, NS 1
Créteil, Île-de-France 1
Oakland, CA 1
Tarragona, Catalunya 1
The Hague, zh 1
Bristow, VA 1
Duisburg, NRW 1
Mönchengladbach, NRW 1
Envigado, Departamento de Antioquia 1
Basiano, Lombardia 1
Geelong, VIC 1
Madrid, Comunidad de Madrid 1
Manchester, IA 1
Stockholm, Stockholm 1
Powell River, BC 1
Mansfield, England 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AUTBurstangels Burstangels4k_gaming (@AUTBurstangels) reported

    @Ubisoft I still have the problem that I can still start it fix pls

  • David__Jetta David Jetta 🇨🇦🏳️‍🌈🇨🇦 (@David__Jetta) reported

    @UbisoftSupport It's not working for me or my wife, I'll try changing the password, but on a side note, we have Far Cry 6 on ps5 and there's no issue connecting to ubisoft servers on the ps5.

  • SgtCoconutTV SgtCoconut (@SgtCoconutTV) reported

    Beat a stack of diamonds and champ, and then queued into cheaters. @Ubisoft can the rest of your R6 devs quit as well, it’s not working out

  • chronicron_ chron (@chronicron_) reported

    @Ubisoft also please fix the Kobracon. The damage it does isn't really fitting for a tier 4 weapon.

  • kairo88 Kairo Kitchens (@kairo88) reported

    @Gfinity If this true it would it would be a game changer they could learn a thing from Ubisoft and Rockstar take a year or few years off to make the game the best it can it be with little problems. Franchise with last longer as well without annual releases.

  • XenoDrobot Depressed Veggie 🥬 ♠️⬜️🟪 (@XenoDrobot) reported

    @TheGodlyNoob he thinks us bothering ubisoft about the cheater problem is shitting on the game LMFAO, dude is the biggest brown-nose.

  • josemi_21 José Serrano (@josemi_21) reported

    @BikiniBodhi @AnneMunition I can keep going on; but i don't intend to change your mind; yes, toxicity is bad but so is turning a blind eye on the many different issues this game has; this could be THE BEST SHOOTER OUT THERE, but ubisoft (not devs, higher ups) does not give a flying squirrel about it.

  • snacks_cj CJ (@snacks_cj) reported

    @HardDriveMag Now we just gotta wait for the @Ubisoft live service, season passed year 1 edition game of it.

  • SebAaltonen Sebastian Aaltonen (@SebAaltonen) reported

    @sopyer @richgel999 Depends on studio. At Ubisoft/RedLynx studio we had warnings as errors in C++ and always used debug runtime to validate graphics API usage. We also had good test coverage for our new engine code. Renderer also had tests. Super nice to port renderer to new platform with tests.

  • That_Uwu_Gamer Justin Merrill (@That_Uwu_Gamer) reported

    Is anyone else having issues with far cry 6? I just bought the game today for Xbox series x and it will not load. Bought it brand new and nothing. Black screen. Nothing but that. @FarCrygame @Ubisoft @UbisoftSupport

  • kretzypoo Kretzypoo (@kretzypoo) reported

    Bobby Kotick says he'll leave Activision/Blizzard if he can't fix the issues. He had 30 years to do so so are we suppose to forget he has been CEO for that time? Leave now and take the Board of Directors with you. Also take CEO of Ubisoft with you

  • josemi_21 José Serrano (@josemi_21) reported

    @BikiniBodhi @AnneMunition I can keep going on; but i don't intend to change your mind; yes, toxicity is bad but so is turning a blind eye on the many different issues this game has; this could be THE BEST SHOOTER OUT THERE, but ubisoft (not devs, higher ups) does not give a flying squirrel about it.

  • Niner_Empire91 Daniel Rivera (@Niner_Empire91) reported

    @FatNostril @FarCrygame I keep asking ubisoft to fix their broken Trophies/achievments and all I get ia the same repply like I already have it's been almost a month and I still can't unlock Agua Mala & everything must go achievments for completing mastery Level 3 spec ops on Maceo & Los Tres Santos

  • kingston_guy Scott (@kingston_guy) reported

    Been reading alot about @assassinscreed infinity and I'm concerned. I think if it goes to a live service like "fortnite" it will be the end of that franchise. For the first time I'm not excited for a new AC game from @Ubisoft and I've been here since the beginning with Altäir

  • FateDTaS TaSManiaC88 (@FateDTaS) reported

    @Ubisoft Low flying helicopter. Just wish you'd fix all the bugs

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