Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:


Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Lindlar, NRW 3
Montréal, QC 3
Bristol, England 3
Brisbane, QLD 3
Melbourne, VIC 3
Anderson, IN 2
Frankfurt am Main, Hessen 2
São Paulo, SP 2
Amsterdam, nh 2
The Hague, zh 2
Paris, Île-de-France 2
Campo Grande, MS 2
Saint Paul, MN 2
Southampton, England 2
Glasgow, Scotland 2
Berlin, Land Berlin 2
Colombo, PR 2
Rijeka, Primorsko-Goranska Županija 2
Stockholm, Stockholm 2
Terrassa, Catalunya 1
Sydney, NSW 1
Macapá, AP 1
Englewood, CO 1
Cambé, PR 1
Le Gosier, Guadeloupe 1
Cambridge, MA 1
Colchester, England 1
Yekaterinburg, Sverdlovskaya Oblast’ 1
Talange, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ɱօղ૨օse (@monrosemeadows) reported

    @Ubisoft you might wanna fix your collectibles system in #WatchDogsLegion — missing them during specific missions, renders them unaccessible past completion. The text file stored under the map near the palace of Westminster, for one... Now it's an eternal thorn in my sight, thx

  • PlayStation5247 (@PlayStation5247) reported

    @PasadenaPassion Crash and Rayman are who I want to be fighters in SSBU especially Rayman since he's a highly requested character since his leak in SSB4. Not to mention that 2020 was Ray's 25th Anniversary but Ubisoft did absolutely nothing for him all year as if they don't know who Rayman is

  • 👑Mïzz.ÇåñÐïêÐrêåЧ👑 (@MzLadeeSuga) reported

    Imagine calling Horizon Zero dawn a "clone" of a Ubisoft game, just bc you're trying your hardest to defend a broken, half working game? Lmfao. Y'all gettin' mad pathetic now, and going down to the BONE to protect CP2077. What a sadaxx state of affairs, lmao. 💀🤡

  • MNCN マナ繭 (@manacoon) reported

    Don't EVER buy a game from #Ubisoft ! They just sent me a mail that they want to CLOSE MY ACCOUNT because of inactivity. Imagine that day where you just want to play that game from your childhood and you can't login into your account because it's DELETED.

  • Jason nobbs (@NobbsJason) reported

    @dillpickle5775 @Rainbow6Game Hmmm all I hear "Ubisoft fix I mad was" grow ******** up dude

  • 𝕎𝕒𝕣𝕝𝕠𝕔𝕜™ ☾ (@xXPradaPrinceXx) reported

    @NnamierArt Honestly, I totally agree. This just takes be back to the Ubisoft Unity launch. I have no problem waiting for a game for YEARS if it means that the studio will respect its devs and release and sell a polished product.

  • LarZen ➐ 🇳🇴 (@_LarZen_) reported

    A update to this: Ubisoft says it's a Sony problem so I and others with this issue need to contact Sony and file a report in hopes that it get's higher up on the list of things that Sony need to address with the #PlayStation5

  • Brrze Spiegel (@AquaTeenEddie) reported

    @Ubisoft you ************* got all that money and y’all still won’t fix the Asgard bug in Valhalla suck the brown off of my penis you worthless idiots

  • nate (@nate08342480) reported

    @Ubisoft Can you guys fix your servers before you start giving out free ****?

  • MrFuffl (@mr_fuffl117) reported

    If you defend this disaster of a launch, you're part of the problem. If this was Ubisoft/EA/Activision, everyone defending this would be out with pitchforks already. Stop excusing shitty business practices, period.

  • ScxrJo R6 (@jo_scxr) reported

    @KxrmaR6 Canno be asked it’s a pretty dead game for me anyway right now, I’ll just wait until Ubisoft fix their ****

  • Game Poll (@GamePoll1) reported

    @EliskorSakura @corybarlog But you're also not supporting the employees who worked their butts off. This was a mistake made by CEOs and the marketing team, not by the developers. And CDPR are well aware of their mistake, they've apologized and said they will fix it, you never get that from EA or Ubisoft.

  • Chris (@14martinc) reported

    @XboxSupport @Ubisoft @assassinscreed it would be nice to be able to play without the system crashing. Like to know when there is a fix.

  • Veen Sake (@the_saadhu) reported

    @UbisoftSupport @Ubisoft @assassinscreed #AssassinsCreedValhalla After the new update.. there seems to be a MAJOR problem with the arrow quantity. I’ve had to reload HOURS worth playtime. Now the Quiver has max 12 Hunter arrows. From 24.. god you are making the game unplayable..

  • droider (@kartykx) reported

    @UbisoftSupport @Ubisoft Assassin's Creed Valhalla is broken after updating 1.1.0 patch. Game crashes when pressing continue on the main menu. Is this a sign that I should stop buying Ubisoft games?

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