Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 8 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Faulkner, MA | 2 |
| Diadema, SP | 1 |
| Helsinki, Uusimaa | 1 |
| Floudière, Centre-Val de Loire | 1 |
| Leipzig, Saxony | 1 |
| Herne, NRW | 1 |
| Saint-Jory, Occitanie | 1 |
| Aubière, Auvergne-Rhône-Alpes | 1 |
| Lampertswalde, Saxony | 1 |
| West Valley City, UT | 1 |
| Asunción, Asunción | 1 |
| Marília, SP | 1 |
| Hénin-Beaumont, Hauts-de-France | 1 |
| Tepic, NAY | 1 |
| Chía, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Synthetica🦉🪷
(@neon_tides_) reported
@_goongala it's crazy to me that it took Ubisoft years to fix Doc's portrait but they STILL aren't touching Mute's elite portrait, even after the former dev said they got it wrong
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ナカミチ 🇵🇬
(@ORWeltall) reported
@IStoleAPie @Wario64 being created by ubisoft wasn't the problem since they also made Black Flag and it was amazing the real issue was not making another one like it and trying to add **** no one wanted, like it being multiplayer only
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Obviously Nick-O 🇬🇪🇺🇦
(@TheMadjed) reported
@Lunafaneia Yeah, but with Jack-O I find she's not as desperate to break the wall as some of the others. Sure positive bonus is broken but even wall to walls for others are usually either easier/more damaging The bitching from me out of the blue is kinda cringe. Gotta uplay my 2ndary Sol
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Dr. Cheems Manhattan
(@sv_drcheemz) reported
@lutyrannus Don't buy Facry Prima, even if you buy it in Steam, it send you to Uplay. Also for me the game didn't work at all and it seems to be a common issue in the forums.
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Nivek
(@USANivek) reported
@Grummz Can they do the same thing with Ubisoft and fix Rainbow Six.
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Sora
(@MikaFeetLick) reported
@TheCourier007 problem is these damn Launcher are bloted and look like malware or in the case of Ubisoft asked you to subscribe to Uplay
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Grim Reaper Gaming
(@GrimRprGaming) reported
@UbisoftSupport I downloaded Assasims creed black flag using the Ubisoft app. Is yehre stall and issue with this game running at 4K 60FPS? It kept freezing and I had to force quit. Tried 4 times same issue. Could not play.
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Just An Animal
(@JustAnAnimal47) reported
@Ubisoft I’m getting sick and tired of having to pump 400 ******* bullets into a god damned NPC just to get the ************ to die! Yet he takes 2 ******* shots at me and I drop line a sack of ******* potatoes. Fix this ******* ****. #Division2
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abstract concept
(@MisterSpace3) reported
@iDeNiieD @SuckerPunchProd Whatever ******** are you talking about?? The entire Ghost of tsushima and now yotei are a blatant temu copy of ubisoft's game recipe. Its not only the story they copied. And a/c ghost sits at 81 meta, while the bad copycat sits at 87. See the problem here?
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بسام السلمي
(@1angela_paca) reported
@qAngelOfDeath Uuuuuhhhhhhhhhhhhhh That's my problem with ragebait it's literally a plague to social media believe me I seen that exact same scenario with ubisoft regarding assassin's creed shadows and now, HIGHEST SELLING GAME OF 2025 IN EUROPE! It literally saved ubisoft.
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Darkstorm
(@Meepok1) reported
@GOGcom It'd be nice if you could somehow bring back the GOG connect program. Or start a new digital rights locker service that allows licenses to port in from Steam, Epic, GOG, EA, Uplay, whoever ends up being on board, and is accessible on whichever launcher. Similar to MoviesAnywhere
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Josh
(@ARXGAMING_) reported
@Rainbow6Game What tf are you doing? The game is pretty much on its last legs and your nerfing someone who is literally at best Extremely average. Fix the games actual problems. Then again the problems are Ubisoft in general.
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Earnest 🇧🇩
(@EforEarnest) reported
@Ubisoft thanks for killing @Rainbow6Game . My whole squad is taking a break until you fix it.
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Linux Gamer Life
(@linuxgamerlife) reported
@TheodasonLinux I have been running on fedora 42 kde for about 4 months, and am loving it so far. Just came across my first real issue and that's Ubisoft Connect stopped working in Lutris. I did manage to get it running in Steam though so fingers crossed.
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Amin Zahabi
(@ZahabiAmin36615) reported
@TitaniumRolo @Rainbow6Game Wait but I thought the siege devs weren’t giving us content because Ubisoft isn’t funding the content? Seems like they have no issue nerfing everything in the game. Community asks for buffs to operators? Bet, more nerfs for you!!!
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