Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
London, England 3
Sydney, NSW 3
Minneapolis, MN 2
Paris, Île-de-France 2
Nottingham, England 2
Rennes, Bretagne 2
Seattle, WA 2
Châlons-en-Champagne, ACAL 1
Chesterfield, MO 1
Clinton, CT 1
Toronto, ON 1
Las Vegas, NV 1
Cupertino, CA 1
Melbourne, VIC 1
Newcastle upon Tyne, England 1
Breteuil, Hauts-de-France 1
Lusaka, Lusaka Province 1
Pouilly-sous-Charlieu, Auvergne-Rhône-Alpes 1
Saint-Jean-de-Braye, Centre-Val de Loire 1
Rotterdam, zh 1
Cerritos, CA 1
Irvine, CA 1
Brisbane, QLD 1
Lavaur, Occitanie 1
Valencia, Comunitat Valenciana 1
Mühlhausen, Thuringia 1
Sudbury, MA 1
Bristol, England 1
Toulouse, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • lshiift Henrique Freitas (@lshiift) reported

    @UbisoftSupport @Ubisoft Where is the patch to fix the freeze every 10 sec? Practically an entire Season with this bug

  • ColinWomack Colin Womack (@ColinWomack) reported

    @ApexJTV He said Ubisoft was indie too, why didn’t he say EA and ABK were also indie. That means MS is just trying to buy an indie dev, where is the issue

  • RadicalGamingN1 Jonathan (@RadicalGamingN1) reported

    @Rainbow6Game @Ubisoft your game is a broken piece of **** on Xbox fix YOUR ******* GAME

  • clawdius_ Aditya (@clawdius_) reported

    "Great, now slap that bolt catch." ___________ M4 by Ubisoft Hand Rig by Ghost1664637 "Glitch" by Kwon Eunbi

  • Skyzi96 IDK. (@Skyzi96) reported

    @UbisoftSupport Ubisoft this is not a game or xbox bug its just ddos repair this servers

  • Josh73776882 Jake Joshston (@Josh73776882) reported

    @UbisoftSupport My support ticket was the day October 13-14 after waiting many days I have not received a update I hate to bother you guys on here but I’m really worried I been with Ubisoft for 6 years and recently lost 600 Ubi coins to some error my case number is (17157723) :(

  • radlerul Eduard Pițurlea (@radlerul) reported

    @Ubisoft @Ubisoft @UbisoftSupport well, not received as a gift, but bought. AC Syndicate which i cannot play on my PS5, cuz it’s broken, and you know it. When are you fixing it?

  • EEnnZZyy EnZy (@EEnnZZyy) reported

    @GavRunnin @Ubisoft @Rainbow6Game fix the ******* game lmao every one is quitting because you take so ******* long to fix simple bugs like theses

  • transperth1592 Jesse Bennett (@transperth1592) reported

    @Rainbow6Game Oh look another ******* game ruined by someone hacking. ARE YOU @Ubisoft ever going to ******* fix the hacking in your games, or do you just roll in the money that hackers give you to continuously hack in your games? IT IS A ******* JOKE HOW YOU LET IT HAPPEN

  • JohnH___ZFG John Hager (@JohnH___ZFG) reported

    @WyldGade @Rainbow6Game @UbisoftSupport Oh it’s not dosing it much worse, it’s happens bc Ubisoft can’t manage their servers so when there are too many games going at once it slows down the servers creating lag

  • RealTurniplord Rob Pitt (GamePitt) (@RealTurniplord) reported

    @MarcoPlayS07 Yup, those doing this probably think it's interesting and fun, but it just means that Sony will begin to lock down features and processes if they see that people can potentially use them to get around things I'd rather them find a fix for games like Syndicate then show Ubisoft

  • DesperateUnuf Desperate_unuf (@DesperateUnuf) reported

    @Ubisoft fix up your servers you dog *****

  • RIPPxRustzZz Eric (@RIPPxRustzZz) reported

    @UbiSupportDE @Ubisoft Fix your game People stressing since y6 and still not banned

  • transperth1592 Jesse Bennett (@transperth1592) reported

    @Rainbow6Game How do I get killed by a Fuze puck that's over 20m away from me, going the opposite direction? HOW **** IS YOUR ******* GAME UBISOFT, THAT IT IS THAT BROKEN?!? Hacking at an all time high, bugs at an all time high, and the fixing at an all time LOW. ******* FIX IT

  • hoorayfortodd27 Todd Chavez (@hoorayfortodd27) reported

    @robinshue18 @IGN Yeah, the problem with modern Ubisoft games is they’re too woke, not that they’re all huge empty spaces filled with 100s of hours of repetitive side quests

Map Check Current Status