Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 3
London, England 2
Seattle, WA 2
New York City, NY 2
Frankfurt am Main, Hessen 2
Washington, D.C., DC 1
Dhaka, Dhaka Division 1
Mannheim, Baden-Württemberg Region 1
Cali, Departamento del Valle del Cauca 1
Nottingham, England 1
San Diego, CA 1
Sunnyvale, CA 1
Paris, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Rennes, Bretagne 1
Bogotá, Distrito Capital de Bogotá 1
Waterford, MI 1
Zhejiang, Guangxi Zhuangzu Zizhiqu 1
Osaka, Ōsaka-fu 1
Cheyenne, WY 1
Juárez, CHH 1
Plymouth, MA 1
Sunrise, FL 1
Stillwater, MN 1
Nice, Provence-Alpes-Côte d'Azur 1
Welkenraedt, Wallonia 1
Coudekerque-Branche, Hauts-de-France 1
Boise, ID 1
Lewisburg, TN 1
Paranavaí, PR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • theuntidycook Untidy Cook (@theuntidycook) reported

    @Ubisoft have started playing watchdogs legion. After many attempts & looking at walkthroughs, i am still stuck trying to get broken spider bot out of the room. Is there a workaround to get it out and move the game on?

  • beggarscoin Ryan B (@beggarscoin) reported

    @Rainbow6Game I’m match overtime @Rainbow6Game imagine losing a ranked match on PlayStation bc my team is all controllers & the other is all on MnK & messages trash talking despite barely winning 5-4 bc @ubisoft is their MVP for not stopping the MnK problem on their platform.

  • ARMasterX ARMaster (@ARMasterX) reported

    Rainbow Six Siege is having a really big smurfing/cheating problem. I think Ubisoft should stop with the free weekends and come up with something tp stop players from smurfing. I don't understand why they would smurf Siege on Quick Match mode.

  • JosephGunny joe (@JosephGunny) reported

    @Ubisoft fix your ******* game y’all are ******* retarded

  • TimoPlaysTP TimoPlays (@TimoPlaysTP) reported

    @jayveeonYT @Ubisoft Fixed? Yeah it’s too late but maybe to get some explanation though I doubt they’d reply lmao. Well they still didn’t get Valhalla fixed so I don’t expect them to fix an 8 year old game.

  • stevefrench242 242 (@stevefrench242) reported

    Not quite sure @Ubisoft had the right idea with a free weekend for @watchdogsgame when it's still not ready. Co-op missions are still pretty broken and I've apparently now had an 20 point builder operative killed during a network crash. SMH.

  • Joseph55585756 Joseph (@Joseph55585756) reported

    @assassinscreed UBISOFT PLEASE FIX THE SPAWNING FOR BIG FLATFISH AND BIG MACKERAL. IM TIRED OF SPENDING HOURS SEARCHING FOR THEM AND NOT FINDING ANY. MAKE IT SO THAT WE CAN BUY THE FISH FROM A MERCHANT. I JUST WANT TO FINISH THE ******* BOUNTIES FOR THE FISHING HUT. FISHING ISN'T FUN ANYMORE.

  • LewJarvis13 Lewis Jarvis (@LewJarvis13) reported

    @UbisoftSupport Fix the ACP on Origins!!! Ever since Ubisoft Connect came out it's not there, only reason anyone plays Origins and you've forgotten about it!

  • largemidi Henry Melville 🌹 (@largemidi) reported

    @Games_Student I had a similar reaction when the forgettable 3DS game I bought during an open house at Ubisoft was going for upwards of a hundred dollars online. Turned out it had a glitch that enabled one of the earlier 3DS hacks. I cashed in right away. 💰💰💰

  • BlackardGage Gage Blackard (@BlackardGage) reported

    @BenjaminFrye17 @CrimsonIncubus Ps plus can’t even run properly. Average games. We Skyrim, doom, the Witcher, and Ubisoft games coming out. You are just a fanboy that lies about the PlayStation. You mention a single problem with ps plus.

  • beggarscoin Ryan B (@beggarscoin) reported

    @Rainbow6Game imagine losing a ranked match on PlayStation bc my team is all controllers & the other is all on MnK & messages trash talking despite barely winning 5-4 bc @ubisoft is their MVP for not stopping the MnK problem on their platform.

  • mohittweets Mohit Goyal (@mohittweets) reported

    @Ubisoft Rainbow six siege game on Xbox can't find a match even for an hour. Guys please uninstall this game and don't ever buy an Ubisoft game who is too arrogant to fix their ****** servers

  • Mi1kyR6 Mi1ky.R6 (@Mi1kyR6) reported

    Ubisoft fix ur ******* game 2 times in a row now we were better than the other team so they cancelled the game in the 2nd round ******* **** game

  • boo44455 Boo44455 (@boo44455) reported

    @Ubisoft please fix your servers ,thanks

  • quacj32 quacj (@quacj32) reported

    ubisoft games either crash or bluescreen my computer

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