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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lorient, Brittany 1
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Spycey05
    Spycey.R6 (@Spycey05) reported

    @Ubisoft gets a cheater problem on siege and decides to penalize players for trying to avoid playing them?? make it make sens please

  • AkuUkaa
    Conker Reloaded (@AkuUkaa) reported

    @KingSilent7 @PhuzzyBond @Ubisoft I played Ac black flag on launch 2013, it is miles better then sea of thieves, the remake is even better, sea of thieves was a good live service game the first years, but they didnt use the potential to make SoT great with big content updates.

  • HEXiT___
    HEXiT (@HEXiT___) reported

    @Pirat_Nation try playing a ubisoft game on xmas day and you get the same result. its been a problem since before they released hawx in 2009.

  • ivanroman999
    Iván Marcelo (@ivanroman999) reported

    @haderax1 Game was good, not great. But the disastrous launch just uncovered the problems at Ubisoft, they wanted to be an annual franchise so bad, they didn't even finish their games properly. And the unbelievable thing is that they didn't learn anything about that mistake

  • CertifiedOmlet
    Certified Omelette 🏳️‍⚧️ 🩷💛🩵 🏳️‍🌈 (@CertifiedOmlet) reported

    @Nanox19435 @G0ffThew That also is a much more reasonable explanation than LOD issues. To be clear not blaming the devs here, something like that it would be the sort of issue that should be picked up in QA. Poor QA or lack of time to polish is always going to be publisher driven (**** Ubisoft).

  • InPassing222
    InPassing (@InPassing222) reported

    I have to say this is harsh by @X @Support This group is a well-known team that dedicated a hell of a lot of time to the Assassins Creed community. Very passionate people who also are on speaking terms with ubisoft. The fact their account is SUSPENDED is ridiculous. Fix it.

  • techwhipped
    Robert Foster (@techwhipped) reported

    @NBCNews Blu-ray, vinyl, and books have one major advantage over many modern digital games: they do not rely on microtransactions. Physical media gives consumers something they can own, preserve, and enjoy for decades, while many digital games today are built around ongoing monetization systems. We all remember playing older games like Madden 64. Not once did we get spammed with requests to purchase a battle pass, skins, premium currency, or other microtransactions. You bought the game, you owned the game, and you could keep playing it years later. Notice how many of those older games still exist and are playable today. With companies like Sony moving away from physical game releases, it creates more opportunities for publishers and studios to push digital-only models that rely heavily on microtransactions, live-service features, and recurring spending. This also gives companies more incentive to maximize revenue from a game before eventually shutting down its servers, leaving players unable to access parts of the experience they paid for. This is why I hope initiatives like **Stop Killing Games** become law. Publishers such as Sony, Ubisoft, and others should not be able to continue taking people's money and then claim they have no responsibility when they decide to shut down a game. If a company ends support for a game and makes it unplayable, players who purchased the physical or digital version should be entitled to a full refund. Consumers deserve better protection. When we buy a game, we should have confidence that we are purchasing something we can continue to enjoy, not just renting temporary access to a service that can disappear whenever a company decides it is no longer profitable.

  • Wh0AreWeXx0
    WhoCares (@Wh0AreWeXx0) reported

    @Ubisoft For the love of God, fix the sailing. You ruined it by not allowing us to full-sail whenever we want. It's slow as fckin' fck. It's mind-numbing.

  • Ayiba_Benedict
    Ayiba Benedict アイバ🇳🇬🇺🇳🏳️‍🌈🏳️‍⚧️ (@Ayiba_Benedict) reported

    Bullshit I could easily do this on unity when I started making games. I'm pretty sure someone at Ubisoft could do better. It's not nitpicking especially since the problem is that obvious

  • TailOfComet
    Gon⚕️Freecss (@TailOfComet) reported

    @ac_daily_news All time peak of Valhalla is less because steam didn’t release Valhalla back then due to some issues with Ubisoft. It was released late and by then people played already

  • NintyPrime
    Nintendo Prime (@NintyPrime) reported

    **** around and find out, Ubisoft. Game is blowing up, a core team that made it happened got cut, so the rest of the Black Flag team is telling you to shove it. You have abused your highly talented developers for far too long with job insecurity and, none of us forgot all the allegations from your management team of doing terrible things to those below them. Look Ubisoft, I enjoy the games. You clearly have really talented developers. I mean, look what happened when you laid off some and they went and made Expedition 33. On a 10m budget. That's how talented a lot of your devs are. Maybe fix the real issue - mismanagement. AC4 Resynced is a great remake/remaster. Whatever you want to call it. I applaud the teams effort behind it. Now value your talent.

  • Soundwave372814
    B B (@Soundwave372814) reported

    their shirt on this it's on them for cowtowing to Sony. Ubisoft was on top of the world and they phoqued the fans with their DEI slop with AC shadows and refused to back down and fic the problem before release. Now UBI is failing had, is worth nothing

  • 123_vermin
    Verminlord Vernon, Channel 6 News (@123_vermin) reported

    @brobarian_87830 @G0ffThew a minor glitch, due to OP not fixing his graphics setting apparently, is a nothing burger compared to the legit dogshit decisions Ubisoft has made: from microtransactions, forcing their ****** Ubisoft Store on PC, Skull and Bones. Priorities man. Have them.

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @VinVital3 @JohnnyGaming9 Computer management is as easy. Windows 11 literally fixes itself half the time and Steam games never have issues. The others do like Ubisoft, Ea and those other ****** stand alone guys with launchers, trying to keep all the money rather than using Steam.

  • GameNewsDiscuss
    The Gamer Guy (@GameNewsDiscuss) reported

    @lazyjusten I really liked Shadows to a point but it started to suffer from the same old Ubisoft issues of being too big, bloated and repetitive

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