Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 3
Hamburg, HH 2
New York City, NY 2
Cesson-Sévigné, Bretagne 1
Douvrin, Hauts-de-France 1
Pingdu, Shandong Sheng 1
San José, Provincia de San José 1
Mérida, YUC 1
Christchurch, Canterbury 1
As Sulaymānīyah, Muḩāfaz̧at as Sulaymānīyah 1
Brisbane, QLD 1
Kuala Lumpur, KUL 1
Köln, NRW 1
Aiffres, Nouvelle-Aquitaine 1
Seoul, Seoul 1
Windsor, ME 1
Mannheim, Baden-Württemberg Region 1
Oyonnax, Auvergne-Rhône-Alpes 1
Taverny, Île-de-France 1
Perth, WA 1
Birmingham, England 1
Paranavaí, PR 1
Curitiba, PR 1
Bydgoszcz, Województwo Kujawsko-Pomorskie 1
Central, Central and Western District 1
Salt Lake City, UT 1
Nordhorn, Lower Saxony 1
Canoas, RS 1
Frankfurt (Oder), Brandenburg 1
Greensboro, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Asmos_Bitch *****™ :: AR 56 (@Asmos_Bitch) reported

    @LawdStrudel @MiiyaUwU_EN Ah I didn't see you took it back. I feel like the consultants and VA wouldn't have worked with Ubisoft if they had known about the issues in the company. If Ubisoft is using her to "cover" up their issues then that is on them. But it doesn't need to be tied with the character -

  • Demsey28 Slick (@Demsey28) reported

    @UbisoftSupport Your guys' entire uplay service sucks

  • camdaugherty69 cam (@camdaugherty69) reported

    @Ubisoft FIX THE ******* SERVERS I WANNA PLAY MONOPOLY

  • skullarmy17 Skull17 (@skullarmy17) reported

    @PixelTree_ its not like its never coming to begin with. its being added at a later date as a free update. this is microsoft we are talking about not ubisoft, 2k or even EA. and personally, i'd rather have them release a stable game rather than a broken one.

  • jonnynacho Jon Mellentine (@jonnynacho) reported

    @Ubisoft @assassinscreed any timeline for a repair patch for #AssassinsCreedVallhalla the saving issue and crashing due to runes seems to be getting worse #PS5

  • SnipingForDom Sniping For Dom (@SnipingForDom) reported

    @JBeardoh @Ubisoft @RidersRepublic I get that but everyone knows or should understand these are betas for a reason and to expect issues. I just don’t see this good from a marketing standpoint

  • Mario54479725 Mario (@Mario54479725) reported

    @Rainbow6Game When is the bug where everyone is shown as: "in MENU" on Ubisoft Connect and Discord (basically both Rich Presence don't update) going to be fixed? This has been an issue for 1 year now. Multiple R6Fix issues have been created but none of them were considered unfortunately.

  • Wabble_Dee Wabble Dee (@Wabble_Dee) reported

    @Ubisoft @primegaming amazon has a gaming service?

  • BadandBrokeGee VΣПӨMӨЦƧ (@BadandBrokeGee) reported

    @Outriders being honest, I downloaded the demo and immediately uninstalled it after finding out I had to sign in, just to play it. It's the main reason I don't play Ubisoft games. That's just me. Waiting for a game to download is bad enough

  • SeveredAstro Astro (@SeveredAstro) reported

    Ubisoft is literally the WORST service. Can't login. Can't reset password. System sucks.

  • aymanjanpc bruh (@aymanjanpc) reported

    @UbisoftSupport can’t play far cry 3 without the login prompt opening and when i login it says a ubisoft service isn’t available so did you shut down far cry 3’s servers or something

  • _iiEpic David (@_iiEpic) reported

    @UbisoftSupport Your guys Ubisoft service is unavailable therefore I can't play any games I've bought.. (I don't save my login because I play on a computer shared with others) Any updates?

  • ClosetPS5 яσмαιη (@ClosetPS5) reported

    SOIL.LFT I CBA THIS GAME. @UbisoftSupport HOW A CHEATER CAN MAKE CRASH YOUR GAME @UbisoftFR. HOW IS THIS POSSIBLE

  • neqoxec ←fog (@neqoxec) reported

    thee trans r6s lady discourse was so weird. her design fits in perfectly w thee game she's not a caricature but there's actual problems 2 b had like. she's a Diversity character in Cop Game and also ubisoft definitely did this 2 try n avoid their workplace harassment allegations

  • boriallis1 Katie A (@boriallis1) reported

    @Ubisoft @PlayStation when and how can I play my seasons pass on #AssassinsCreedValhalla? Is there a fix? Or a patch? I tried what #redit said, to go to @PlayStationStor to re-download no dice.

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