Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Chicago, IL | 2 |
| Minneapolis, MN | 2 |
| Seinäjoki, Etelä-Pohjanmaa | 1 |
| Pune, MH | 1 |
| Lens, Hauts-de-France | 1 |
| Ruse, Oblast Ruse | 1 |
| Laatzen, Lower Saxony | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Reedsport, OR | 1 |
| Huntsville, AL | 1 |
| Letchworth Garden City, England | 1 |
| Honolulu, HI | 1 |
| Vouziers, ACAL | 1 |
| Stockholm, Stockholm | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Richmond, CA | 1 |
| Lautertal, Hessen | 1 |
| Ulan Bator, Ulaanbaatar Hot | 1 |
| Inverness, Scotland | 1 |
| Springdale, AR | 1 |
| Lima, Provincia de Lima | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| North Las Vegas, NV | 1 |
| Zacatecas, ZAC | 1 |
| Round Rock, TX | 1 |
| Orem, UT | 1 |
| Elgin, Scotland | 1 |
| Brockville, ON | 1 |
| Cuauhtémoc, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Matic
(@NilahkMatic) reported
@itssanman @Pirat_Nation Adobe is a strawman for charging you for not using the service? PayPal is a strawman for banning you without returning your money? Ubisoft is a strawman for taking away your games without reimbursement? It feels more like you're just avoiding engaging with the argument.
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Hamzah 🍉
(@AlphaMunky01) reported
@sw_holocron Taking accountability is a hard pill to swallow. This sounds like a Ubisoft problem. The battlefront 2 resurgence earlier this year, complexly debunks this ridiculous statement.
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Unity
(@UnityBlues) reported
@Pirat_Nation Don't make **** games then Ubisoft and you won't have this issue.
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Lawrence Hall
(@LawrencePFCHall) reported
@FrattonFaithful Genuinely don’t know when Ubisoft last put out a game which wasn’t awful on release, that’s their issue and the fact they think otherwise is laughable, nobody is preordering games because they come out like bags of shite
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Ginger_in_4K
(@Ginger_in_4K) reported
@Pirat_Nation @Ubisoft @Ubisoft_UK Also doesn't help your UI constantly push Ubisoft+ and fill the screen with micro transactions. Then there's alot of issues with AC shadows that caused controversy but yeah definitely sensitive gamers.
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Yababa | Content Creator
(@YababaVideo) reported
@CyberSwift12 I was told to contact you about an Ubisoft issue. I purchased an ubisoft+ subscription, but wasn't given access to any of the games. They took my money and now say the subscription has expired and I just purchased it. any tips?
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Yababa | Content Creator
(@YababaVideo) reported
@CyberSwift12 I was told to contact me about an issue. Right now, I subscribed to Ubisoft+, but can't access the games. Do you know a fix for this? Ubisoft support isn't answering any of my replies.
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Nate-Wines38
(@NateWines4) reported
Hey @Ubisoft and Yves. The reason the Star Wars game was a luck luster is because y'all didn't make a GOOD star wars game. The Jedi series still sold a crazy amount. Battlefront 2 has broken it's own record on steam MULTIPLE times this year. #StarWars #JediSurvivor Part 1
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Hayris Bask 💫
(@StarWarsEnergy) reported
@Zazeronofshadow Very true. I just find it silly for Ubisoft to make this somehow Star Wars' problem instead of accepting that maybe they mishandled the game
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Jairo Rojas
(@takuguy) reported
@IGN Nothing really to see here. Just an excuse ubisoft makes. I mean . The problem is not that it was an open world stars wars game. The problem was it was an open world star wars game made by ubisoft.
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ᴇʏᴇ ᴏꜰ ᴛʜᴇ ʀᴇᴘᴜʙʟɪᴄ
(@eye_ot_republic) reported
@BromTitus @sw_holocron Obviously pawning their own issues off on Star Wars and playing to the tune of the outrage junkies who trashed their game before it came out. This is one of the reasons I can't stand Ubisoft and why I'll never pick up another game from them again.
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DJ
(@DJSpankalot) reported
@IGN Ubisoft, you are the problem.
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Tommy
(@ThomasMeads10) reported
@scramblestax @EpsilonEagle_ Its not about what I like its that if you keep producing something that begins to oversaturate the market, interest is lost, and sometimes so are the companies. **** look at ubisoft, live service games, its just a fact of business that you need to be fresh and stop copy pasting
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Scotty McG
(@ScottyMcGaming) reported
Ubisoft calls microtransactions “fun” like a mugger calling the robbery a surprise party. It’s not about cosmetics. It’s about the manipulation underneath. You want me to believe the grind’s natural, but I see the duct tape. When you start charging me to skip your own content, you’ve admitted the game’s broken, and you built it that way.
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Fancy Overture
(@fancyoverture) reported
@IGN Look I'm not gonna pretend that current Star Wars is perfect or anything, but dawg the game didn't met your sales expectations because it didn't met our fun expectations. Ya made a bad game, that's on you tho Ubisoft. Fix that **** and stop blaming others for your incompetence
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