Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Rennes, Bretagne 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Aubière, Auvergne-Rhône-Alpes 1
Lampertswalde, Saxony 1
West Valley City, UT 1
Asunción, Asunción 1
Marília, SP 1
Hénin-Beaumont, Hauts-de-France 1
Tepic, NAY 1
Chía, Departamento de Cundinamarca 1
Arujá, SP 1
Caçador, SC 1
Kampung Teluk Gadong Kecil, SGR 1
Santa Maria, RS 1
Unión de Crédito Agrícola de Hermosillo, SON 1
Brasília, DF 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PaRa_Troop3r Troop3r (@PaRa_Troop3r) reported

    @Ubisoft fix your servers before letting free downloads play the game. Your ruining it for everyone.

  • YanValentim5 ¥∆π (@YanValentim5) reported

    Fix the crash bug in r6 (xbox) @Ubisoft

  • Phriitz Phritz (@Phriitz) reported

    @Ubisoft FIX UNO FOR THE PPL THAT BOUGHT IT

  • fanaticalr6s Fvnny. (@fanaticalr6s) reported

    @VarsityGamingTV When you get the uplay error just manually quit uplay and then start siege up again. ( works for steam and uplay)

  • YanValentim5 ¥∆π (@YanValentim5) reported

    Fix the crash bug @Ubisoft please

  • OkieTony34 Tony Miller (@OkieTony34) reported

    @ztlaidlaw The channels allow you to bundle your other subscriptions into the service and could make Luna a one stop shop. If companies do like Ubisoft has you could have one place where you can access all your subscriptions and then still buy games a la carte through Amazon.

  • sp0rts89 Ph1llySp0rts89 (@sp0rts89) reported

    @Rainbow6Game Ubisoft cant do anything correct. just like EA. money hungry for battle pass but servers are junk all the time. people cheat all the time. fix your game. you guys are lazy

  • stoopiddumdum Fabi (@stoopiddumdum) reported

    @VarsityGamingTV Anyone else getting the matchmaking error? Had to keep restarting the game and making sure that ubisoft conect was closed.

  • YanValentim5 ¥∆π (@YanValentim5) reported

    @Ubisoft @CCOCAS2 Fix the crash bug in r6 (xbox) @Ubisoft

  • VaibhavVishnuP2 Vaibhav Vishnu Patil (@VaibhavVishnuP2) reported

    @PatrickEHarris Just follow the troubleshooting procedure mentioned on the Ubisoft's website that also helps. Because 1st I had the login issue, then i figured it out from youtube and then I had game downloading issue that fixed from Ubisoft support page.

  • shinuki22 🌊⛩Shinuki🔴🥋 (@shinuki22) reported

    @UbisoftConnect @assassinscreed Can't get all of the pieces of "Lughs Armour." Completed River Erriff many times over and can't get the final piece. Another day, another patch, another ten problems to fix. I can't recall ever playing a Ubisoft game that didn't break or get worse everytime a patch gets released.

  • punished_dyl dylan (@punished_dyl) reported

    @Jorraptor @UbisoftConnect @Ubisoft stop releasing broken “live service” content

  • gabriel_nad3r realfatal–G (@gabriel_nad3r) reported

    @Ubisoft Fix your servers

  • Azzric Azzric (@Azzric) reported

    @assassinscreed Luckily, it seems like the update was not the problem. Ubisoft's servers were having connection issues yesterday and without a connection to their servers the game would close after loading my saves. Today everything seems fine. 😌

  • YanValentim5 ¥∆π (@YanValentim5) reported

    @Ubisoft Fix the crash bug in r6 (xbox) @Ubisoft

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