Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Brisbane, QLD 3
Ivry-sur-Seine, Île-de-France 2
Genoa, Liguria 2
Rome, Lazio 2
Vienna, Wien 2
Milan, Lombardia 2
Essen, NRW 2
Kolkata, WB 2
London, England 2
Adelaide, SA 2
Melbourne, VIC 2
Redruth, England 1
Juárez, CHH 1
Odessa, TX 1
La Plata, BA 1
Chhindwāra, MP 1
Sucy-en-Brie, Île-de-France 1
Erfurt, Thuringia 1
Novara, Piemonte 1
Fort Wayne, IN 1
Koblenz, Rheinland-Pfalz 1
Los Angeles, CA 1
Ubatuba, SP 1
Goslar, Lower Saxony 1
Dubai, Dubai 1
Wetzlar, Hessen 1
Tower Hamlets, England 1
Oronoco, MN 1
Gig Harbor, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • neomax170 neomax.loopring.eth (@neomax170) reported

    @IGN What about EA, and Ubisoft ? They’re not bigger or have exclusives but both have a game sub service that’ll suffer from this deal

  • DrAltoClef4 Dr.Alto Clef (@DrAltoClef4) reported

    @VarsityGamingTV Ubisoft’s potato server don’t need to be DDoSed to crash

  • ZenoooR6S Zeno (@ZenoooR6S) reported

    @UbisoftSupport Hey Ubi,I'm trying to connect my Playstation account to my Ubisoft account to use Rainbow Six Siege cross-progression, but it says my playstation account is already linked to an account that I don't own, please help me fix this problem.

  • HatchellJacobi OGKz99 (@HatchellJacobi) reported

    Now also how many times do i half to shoot someone in the head for them to die why im standing dis well bc smiple half of ******* time the headshot dont register and i cant how many times where i shoot someone in the head and there not dead so fix your ******* **** @Ubisoft

  • juampigonnet ! Iggyboys | JG (@juampigonnet) reported

    @Ubisoft In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam

  • Crinlorite Cristobal Ruiz Lorite (@Crinlorite) reported

    @UbisoftSupport I'm trying to contact support, it's supposed to be open right now (from 14.00 Spain Time) and I can't use chat, I'm having a problem activating Eagle Flight on Ubisoft Connect, please help.

  • UnnyBolt Cosmin Ionita (@UnnyBolt) reported

    @UbisoftSupport Hi. I believe there are connection issues with Ubisoft games on Xbox 360, similar to the outage which happened on August 11, 2022. Can you please verify? Thank you.

  • Michael__Mallia Michael mallia (@Michael__Mallia) reported

    @UbisoftSupport i have a problem where my ubisoft connect won't open while I'm in rainbow6siege but I'm able to play perfectly fine. I've had this problem for about an hour with no succession. I've relogged, reinstalled steam, the game and the ubisoft app. What should I do?

  • spoonerfps Spr (@spoonerfps) reported

    @UbisoftSupport AC IV - Black Flag Servers are still not working. Kenways fleet can't be used and results in a soft lock where the only answer is alt+f4 and the Logging into Ubisoft Server screen loads forever with nothing happening. the game are affected for 6 days now. LAS - PC

  • AaronKahraman Aaron Kahraman (@AaronKahraman) reported

    @UbisoftSupport When I try to link my PSN account to my Ubisoft account it says: "ERROR This profile is already linked to another user.". as far as I know it has not been linked to an account. If you can help me out, that would be great. Thank you.

  • constantones ً (@constantones) reported

    @Ubisoft what's the point if you won't fix your servers

  • HatchellJacobi OGKz99 (@HatchellJacobi) reported

    @Ubisoft so now again im tecting u guys again so first i want a response back the game is Tom Clancys Rainbow Six Siege now first question why tfuck u would u guys take out the tigger thing what i mean why cant i change my to shoot 1 time idk understand that stuipd **** fix it

  • iAmPimmiCue Real human beeing (@iAmPimmiCue) reported

    Noticed Ubisoft finally fixed the issues with Farcry6 multiplayer, when me and my brother were 3 missions away from the end lmao. Congrats guys, it only took you nearly a year to fix the issues

  • ByrnzyyXM Sam/BOOSTING ACCS (@ByrnzyyXM) reported

    @ZinoSZN_ Mate my method is unbannable it’s an Ubisoft error they can patch it but aslong as you have progress on it they can’t ban it, don’t you remember the dupe glitch in the shop, they will only release a patch won’t hand out any bans as it’s not a pc thing pal

  • Fennecxorn Fennec (@Fennecxorn) reported

    @growtopiagame Stupid game, I've been waiting for 2 days to being fixed, just fix this bug ubisoft.....please.

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