Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
| Licata, Sicilia | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Frankfurt am Main, Hessen | 1 |
| Olympia, WA | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Firmi, Occitanie | 1 |
| Adilly, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Litterst
(@matt91582) reported
@Ubisoft @assassinscreed I’m trying to download your game #AssassinsCreed Mirage and I keep getting a Disk Access error message every time when I try to download it. I’ve been able to download other games without any problems or issues. On PC
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Turreks
(@turrekz) reported
@Ubisoft PLEASE FIX YALL SCANS IN SIEGE WHY IS EVERYTHING BROKEN @UbisoftSupport @Rainbow6Game
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Noob
(@TheGodlyNoob) reported
@rasco100 Everyone complains about me complaining so I’m waiting until the others talk about the issues yet they never do, so unless I do, how is Ubisoft going to be aware of these issues and fix them? Hello?
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Anudeep Beera
(@AnudeepBeera) reported
@AskPlayStation @UbisoftSupport Hello Team, On September 9th, I purchased Tom Clancy's The Division 2 – Red Eye Pack (Add-On). Due to a system bug, I was charged the wrong price. I contacted Ubisoft customer care, and they confirmed it was a pricing error
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Centurion
(@aaronqazzimir) reported
@Luiswilkin84959 @UbisoftSupport Honestly, my email got hacked too and I have the same problem as you. But @UbisoftSupport won’t ever do anything. It’s been 3+ months. They’re useless. In my opinion, just move on. Never trust Ubisoft again.
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Sir Dwulfgr
(@Sirnoobwulfgr) reported
@UbisoftSupport Since getting this logout issue(which has been going for years now btw), I have completely reinstalled windows itself and yet Ubisoft connect keeps logging me out randomly without rhyme or reason. The only solution is to restart my pc and log in again when it is unresponsive
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✨Erika | Kaøs.oL✨🔜TCSD💜
(@xKaosR6) reported
@Ubisoft @Rainbow6Game please for the love of god fix the damn servers and anti cheat.
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LazyGamer
(@LazyTechGamer) reported
@ProfNoctis @Ubisoft I wouldn’t say that he system it is “powerful” it just isn’t a demanding game. They actually fixed a lot of the performance issues in that game since launch
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🏳️🌈DedSec Official🏳️⚧️
(@DedSecOfficial3) reported
@SimonViklund @Ubisoft You know, for a company that has constant issues with keeping their servers online, they sure do like making single player games require an Internet connection.
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Onlydisel
(@onlydisel) reported
@VGC_News This reminded me of a scene from the office where Dwight was giving Jim ideas about how to prank Todd Packer. To which Jim responded with " You've got to stop with the hot chocolate". In other words: Ubisoft, you've got to stop trying to turn everything into a live service
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sagacious zu
(@sagaciouszu) reported
@SimonViklund @Ubisoft Ubisoft, the kind of unneeded "live service value additions"
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Jonathon Maldonado
(@TacoPounder407) reported
@jin_sai7041 @UbisoftSupport It's bullshit **** bro, ubisoft sucks with customer service
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Chueybars
(@chueybars) reported
@BuckeyeIntel @Rainbow6Game Nope Ubisoft said we’re aware but not working to fix it pretty much
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meyerpark
(@meyerpark) reported
@ns123abc @Microsoft should acquire Valve (the Steam on Xbox and Microsoft owning Valve too so its all together same merged) and Sega. My 2 favorite choices. Ubisoft not on my list, what does Ubisoft have besides Tom Clancy and live service action games?
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Azreal
(@OffPhak) reported
@Wave2splashy @TheDivMobile @Ubisoft "amazing opportunity" all for getting invited for the same 2 year old build 😭 also anyone can login with vpn so sybau
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