Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marlton, NJ 4
Paris, Île-de-France 3
Perth, WA 3
Homécourt, ACAL 2
Alcantarilla, Región de Murcia 2
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre-Val de Loire 1
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1
Brest, Bretagne 1
Neufchâtel-en-Bray, Normandie 1
Limoges, Nouvelle-Aquitaine 1
Köln, NRW 1
Tremblay-en-France, Île-de-France 1
Dinan, Bretagne 1
Buzançais, Centre-Val de Loire 1
Brugge, Flanders 1
Dubai, Dubai 1
Chatou, Île-de-France 1
Carpentras, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Halifax, NS 1
Newark, NJ 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • shaboop Helly (@shaboop) reported

    @HiVizHomo @XboxANZ I’m considering Gamepass. Ubisoft has a subscription service but I think I’ve had enough of their customer service to consider going elsewhere.

  • Ch3gst3r190 Rag1ngW3lshman21 (@Ch3gst3r190) reported

    @Ubisoft can you please fix the error code for Ridge riders on the PlayStation platform? Because it keeps crashing every time I try and play it and I’m not having fun in the slightest (CE-34878-0).

  • DatBoii80941230 Dat Boii. (@DatBoii80941230) reported

    @UbisoftSupport Are you able to reset my game save? Yesterday I contacted you about the issue, but I thought reinstalling fixed the it. Apparently not. Ubisoft connect username: DatBoiyo Epic games username: Dat Boii. Thanks for the help! Hope you patch this soon!

  • chazlee222 JustARandomPerson (@chazlee222) reported

    @UbisoftSupport Im having this problem with farcry 6, whenever I logged on to ubisoft connect today It download the patch for the danny trejo mission and ever since The patch downloaded Whenever I load into farcry 6 it loads for about 10 seconds and then crashes with no prompts or anything.

  • ArouetA A-Arouet (@ArouetA) reported

    @BenjiSales Ultimate Team is scary successful. But these stats always worry me because I feel like other companies will try to find their own Apex etc (like Ubisoft) or games with live service elements (we’re seeing some of this in the AC games), even if it comes at the expense of the game.

  • PhantomOfBrain Brain (@PhantomOfBrain) reported

    I don't know what Ubisoft did with GR: Breakpoint but the new DLC runs without issues so far. Havent tried the base game after the new patch but idk if I should scared or not. Ubisoft redemption arc or no? Thats a very good question. If so then it took too long to fix the game..

  • TheMontyR6 ⚪️ Brayden ⚪️ (@TheMontyR6) reported

    @novvhere6 @thecoreross Ubisoft fixes problems? I thought they just create new ones :)

  • lol_justjoshin Joshua (@lol_justjoshin) reported

    @Ubisoft weapon wheel in farcry 6 is broken since the latest update

  • ludovic_youmbi ludo_ym (@ludovic_youmbi) reported

    @Sliider3 @Ubisoft @UbisoftSupport Yeah me too i have the same problem maybe we have to wait till the 9 nov for update

  • RememberShroud Wednesday (@RememberShroud) reported

    @UbisoftSupport Yeah so the game just crashes at startup with these drivers. No problem with 20.4.2 drivers. I did manage to fix it though. I uninstalled Uplay Connect and then restarted my PC and validated the game files and then installed Uplay Connect again and it worked

  • SwagKiller9000 Black (@SwagKiller9000) reported

    @SwervyR6 @BanLogger @crapcho Such a broken system. Cheaters use aimbot on body with damage multiplier and have a very low headshot % so never get banned while legit players with good crosshair placement get banned after a few games Such an easy solution but Ubisoft will pretend their current solution works

  • NostalgicOne86 The Nostalgic Gamer 🌐 (@NostalgicOne86) reported

    @ricard_1st @Ubisoft Bruh ghost recon has never been an online only game. This live service model is stupid.

  • Axelums Sam (@Axelums) reported

    Can't wait for Ubisoft to fix Valhalla

  • Sliider3 BΞN 🎮 (@Sliider3) reported

    @Justen25 @Ubisoft @UbisoftSupport sorry to hear that. so this obviously is not an isolated incident for me. it must be a known issue at this point.

  • HuntPls PlsHuntMe (@HuntPls) reported

    I changed my email but I don’t get any notifications from ubisoft notifications when I try to verify my email can I just put my old email back on my account because the email I’m trying to verify the account on is not working @Ubisoft @UbisoftSupport

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