Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliotDorris elliot dorris (@ElliotDorris) reported

    @UbisoftSupport Anytime I try to log into Ubisoft Connect it says: "A Ubisoft service is currently unavailable. Please try again later." I followed the steps posted on the Ubisoft Support website but still can't get logged in. Please help!

  • jaggryan Captain Price (@jaggryan) reported

    @BenjaminFrye17 Ubisoft said they are working on the issue

  • PhoenixRee6 Phoenix.R6 (@PhoenixRee6) reported

    @r4cc02 @Ubisoft @UbisoftSupport I see no problem

  • Bananatree65 Jens Holm Rishøj (@Bananatree65) reported

    @Waterma27911047 @aLcAtyytb @LazerzZHD But does that excuse the fact that he can no longer lead ubisoft anymore, absolute ******* not. He has the funds to step back now but he wants more. He said that they will try to fix the problems but they have not at all tried

  • KnTorture KoKnBallTorture (@KnTorture) reported

    @Ubisoft my siege game crashed on round 9 I went 10-6 and we won but I couldn’t make back it time all because of a sound glitch. Thank you for this bt now I can’t get any rollback

  • Nicshaw88 Nick of the Living Dead (@Nicshaw88) reported

    Well after trying out both Luna and Stadia, I don't recommend wasting any money on either service. Between the terrible games, random latency in games and just overall bullshittery. At least Ubisoft Plus has actual games that people want to play.

  • MrLightningVolt Jack The Ripper (@MrLightningVolt) reported

    @LhameSucks Ubisoft games never look any better even on different platforms the problem is that their engines are still stuck in 2012 and they don't wanna upgrade

  • SpiteSmite Anthony (@SpiteSmite) reported

    @Ubisoft I want my elo back for your crap *** servers making everyone lag #TomClancysRainbowSixSiege

  • MaDMachineGames MaDMachine (@MaDMachineGames) reported

    @FennyTheFoxREAL @CherrytonP4 Its Ubisoft. I suspect it'll be broken as well.

  • JanneSeppanen Janne Seppänen (@JanneSeppanen) reported

    Naturally, you should also be able to buy assets individually if you really want to, or happen to be one of those rare, rare developers not working at Eidos or Ubisoft who subscribe to the whole bundle. Starting at, say 40$ for the tiniest pebbles, yes? Like we do in science.

  • RTWill_ Will Nunn (@RTWill_) reported

    @Carl0sJr267 @FarCrygame @Ubisoft Try calling the company you ordered from in order to change the delivery address. I've had to do this before and calling worked out the issue.

  • cinthia_mendes_ Cinthia Mendes (@cinthia_mendes_) reported

    @VitaDude @Ubisoft Now the server is dead and completely empty so you can't find any random match anymore, and when we get together to play, we got a lot of errors/issues with the connection... Sometimes took more than one hour just to connect... It was tiresome xD

  • ChiScoundrel Tim (@ChiScoundrel) reported from Chicago, Illinois

    I was about to get annoyed that I had to login to Ubisoft even though it’s connected to my Microsoft account and then realized I’m playing on PlayStation.

  • Cali_Railway CaliforniaFr8heaven (@Cali_Railway) reported

    The @realUNOgame servers on @Xbox are trash. Fix yo **** @Ubisoft!

  • RaccoonSandwich RaccoonSandwich (@RaccoonSandwich) reported

    Ok #Ubisoft We already know that you like revolutions and struggles against the system. could you do something new? Or am I the one with the problem. that as Latin the words "revolution" "system" "dictatorship" etc. they make me gag.

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