Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Lyon, Auvergne-Rhône-Alpes 4
Frankfurt am Main, Hessen 3
Montpellier, Occitanie 3
Prague, Hlavní město Praha 3
Barcelona, Catalunya 3
Madrid, Comunidad de Madrid 3
Berlin, Land Berlin 3
Raleigh, NC 2
Guatemala City, Departamento de Guatemala 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Ankara, Ankara 2
Rome, Lazio 2
London, England 2
São Paulo, SP 2
Munich, Bavaria 2
Brussels, Bruxelles-Capitale 2
Milan, Lombardia 2
Birmingham, England 2
Zürich, ZH 2
Aschaffenburg, Bavaria 1
Saint-Paul, Réunion 1
Ustka, Województwo Pomorskie 1
Vielha, Catalunya 1
Jarny, ACAL 1
Bologna, Emilia-Romagna 1
Findlay, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BadstarFoxArt Lunar Fox🎏 (@BadstarFoxArt) reported

    Its been like 3h already and Ubisoft servers are still down.. How is this a multibillion company LMAO Everyday there are problems..

  • MetroGuyChatOOC 𝕆ｒ𝔱є𝓶 (@MetroGuyChatOOC) reported

    @Metro_C17 I’m play Minecraft on uplay service

  • nicodonte Nicolas Budzko (@nicodonte) reported

    @UbisoftSupport TD1 Survival 8 months later and still has the same issue with pills and medicine. Nobody at Ubisoft care about that...

  • DisturbdParadse DisturbedParadise (@DisturbdParadse) reported

    @Ubisoft FIX MONOPOLY. IT'S BEEN LIKE 7 YEARS.

  • marieannette28 Marie⁷ (@marieannette28) reported

    @Ubisoft @realUNOgame Fix it it's not playing

  • gamepunk12 Gamepunk12 (@gamepunk12) reported

    @UbisoftSupport @chombliss i can log in now but ubisoft+ is not working says its been suspended and when i try to renew it just fails every time

  • JohnApprovedMe Sparky The Commander (@JohnApprovedMe) reported

    @UbisoftSupport I have 441 hours on @Ubisoft don't delete my account dont do me wrong my ps4 name is sparkyrules54 @GhostRecon put alot of money and heart and soul into it I would appericate if u don't delete or we will have a issue thank u

  • MJ13995 MJ (@MJ13995) reported

    @MonkeyDErkpo1 The problem with the Ubisoft games is the fact that there's too much stuff on the map. And a lot of bugs 😬😬😬

  • RandomlyPicked7 Random Rants (@RandomlyPicked7) reported

    @GrayDemonWolf Same here bruh. Weird thing is, ubisoft servers down as well.

  • xHokage_ Hokage 🍥 (@xHokage_) reported

    @JamieMoranUK I asked some other people who play it on Series X as well, they have the same issues. But it seems like Ubisoft is never going to fix the issue with the draw distance...

  • redbaron006 terry beechener (@redbaron006) reported

    @Ubisoft @ubisoftstore What?with all the issues currently?l can't play ghost recon:breakpoint or wildlands.get it fixed ubisoft.

  • JamesRh39594157 opticgamer37 (@JamesRh39594157) reported

    @Ubisoft I having another game breaking glitch the forge and the flame.and the mission where I get the letter won't start.c'mon guys get yur act together.

  • Tmac93x Taylor McKay (@Tmac93x) reported

    @ac_landmarks @assassinscreed @Ubisoft I think they should bring back MP as its own standalone game and make that a live service with MTXs and remove the Helix store from the SP games, but we can dream.

  • CiaranMac999 Ciarán McCabe (@CiaranMac999) reported

    @UbisoftSupport Are you also aware after finally being able to log back on after all the server issues this evening my character and game progress are all completely deleted in ghost recon breakpoint too? Not good enough Ubisoft. Can I get my game progress back please!!

  • marieannette28 Marie⁷ (@marieannette28) reported

    @Ubisoft @realUNOgame Haven't been able to download it and still locked. I purchased it and its not working

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