Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clark Bayshore, MI 2
Paris, Île-de-France 2
Monterrey, NLE 1
Adelaide, SA 1
Schwedt (Oder), Brandenburg 1
Canberra, ACT 1
Leverkusen, NRW 1
Béziers, Occitanie 1
Ibbenbüren, NRW 1
Seclin, Hauts-de-France 1
Békéscsaba, Bekes County 1
Tacoma, WA 1
Homestead, FL 1
Lusciano, Campania 1
Wiesbaden, Hessen 1
Strelcha, Pazardzhik 1
San Leandro, CA 1
Kyosai, Gyeongsangnam-do 1
Brampton, ON 1
Göppingen, Baden-Württemberg Region 1
Newport News, VA 1
Waynesville, MO 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Antwerpen, Flanders 1
Tampa, FL 1
Jeffersonville, OH 1
Seattle, WA 1
Schleswig, Schleswig-Holstein 1
Cocoa, FL 1
Clarksville, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LanceFPS Lance (@LanceFPS) reported

    @Saethus There are multiple issues. You need an org to be able to participate and not alot of orgs are interested in siege atm from what I have noticed. Imo if orgs want to keep the spot for next season they have to show Ubisoft (or ubisoft forces them) to have a minimum salary.

  • nazar1328 NAZAR (Play Death's Door & Psychonauts 2) (@nazar1328) reported

    @ChakladarSutanu @Butterbeau1 @Ubisoft Infinite is a live service 🤡

  • budgiesmuggle45 budgiesmuggler45 (@budgiesmuggle45) reported

    @UbisoftSupport On PC since i bought the game first then asked for a refund. Then i bought the game again. It's been a constant stream of problems but i'm confident you guys know that as i've read post after post of people having the same crashing issues. Worst Ubisoft release or any release.

  • Simthemean Simon (@Simthemean) reported

    @JeremyPenter My biggest problem with Ubisoft games is just how painfully boring and long they are, they used to have 8 to 10 hours quality games before they converted everything they have to open world.

  • rainbow6_dvc 🤍 callmedeeznuts 🤍⛷🫂 (@rainbow6_dvc) reported

    @FragzR6 @Rainbow6Game Ubisoft: there exists no chat crash bug that destroys user experience.

  • arronecho ArronEcho (@arronecho) reported

    Let Ubisoft and EA and Activision chase that GTA dragon at their own risk. Stop framing the conversation as if the customer refusing to accept a price increase is the problem. If they buy or don’t then the market will adjust. Ask EA how that $70 Battlefield is going.

  • NoGoodYesBad1 NoGoodYesBad (@NoGoodYesBad1) reported

    @dark1x @ELahti @JeffGrubb But, doesn't that thinking come from game companies now using engagement as the main data to determine if they feel a game is "successful". I would imagine, more so in the eyes of Ubisoft and Xbox, as they appear more focused on Games as a Service.

  • rumblebee2144 Rumblebee2144 (@rumblebee2144) reported

    @traveldanielle It blows my mind, the reaction of people. Like, it's bungie.... look at all the charity they do, year round. Now, compare it to every other game studio. When is the last time u heard of a Activision charity? Or ubisoft? Or ea? Like, your exactly right... the problem is ,

  • sergiosol600 Saabito🇲🇽 (@sergiosol600) reported

    @Ubisoft FIX UR FUCKIGN GAME HOLY ****

  • Jhunkake1 Jhunkake (@Jhunkake1) reported

    @Ubisoft @assassinscreed I just updated AC Odyssey for the new story mission, but post update all back ground sound has disappeared.. I played 2 hours before the update now problems.. updated drivers, restarted pc.. no change.. any one else face the same?

  • LJD_Millar L.J.D. Millar (@LJD_Millar) reported

    @freitajo94 @miloscosovic11 @BenjiSales Playing and being listened too are different. Yes, millions play it but their interests aren’t taken into account. It’s why Odyssey’s worst problems exist and are STRONGER I’m Valhalla. Ubisoft can’t take criticism. They listened, and did it again anyway, but worse. Happens often

  • GlitchLagz Glitch_Lagz (@GlitchLagz) reported

    @CoconutBrah @TheGodlyNoob Cause Ubisoft benefits from leaks because it causes hype on there sorry excuse for a game, while a problem they can’t be bothered to deal with is bad publicity for them

  • AstralWarGod LiftedDreamz (@AstralWarGod) reported

    @assassinscreed @Ubisoft All of you complaining , The Serious Problem Is them Not MAKING THE DLC IN MARCH AVAILABLE FOR SEASON PASS HOLDERS.

  • grecianlion пøсейдонида (@grecianlion) reported

    @tynovalik @assassinscreed yeah, on PC, Steam version, same here. at first thought there was something wrong with my drivers or something else, but it seems the problem is on the ubisoft side

  • serenitynowplze Dylan (@serenitynowplze) reported

    @LegacyKillaHD Ubisoft don't even know what it is.....This next "live service" AC will be the final nail in the coffin sadly.

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