Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:


uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Brisbane, QLD 3
Genoa, Liguria 2
Rome, Lazio 2
Vienna, Wien 2
Milan, Lombardia 2
Essen, NRW 2
Kolkata, WB 2
London, England 2
Adelaide, SA 2
Melbourne, VIC 2
Ivry-sur-Seine, Île-de-France 1
Chhindwāra, MP 1
Sucy-en-Brie, Île-de-France 1
Erfurt, Thuringia 1
Novara, Piemonte 1
Fort Wayne, IN 1
Koblenz, Rheinland-Pfalz 1
Los Angeles, CA 1
Ubatuba, SP 1
Goslar, Lower Saxony 1
Dubai, Dubai 1
Wetzlar, Hessen 1
Tower Hamlets, England 1
Oronoco, MN 1
Gig Harbor, WA 1
Freiburg, Baden-Württemberg Region 1
Jarnac, Nouvelle-Aquitaine 1
Cognac-la-Forêt, Nouvelle-Aquitaine 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DaltonVega10 Dalton Vega (@DaltonVega10) reported

    @Ubisoft can y’all fix the mousing issue Fr. It’s not fair to controller players , like a whole team MnK vs a whole of controller players. How is that fun to compete against in ranked . Please fix this 🙏🏽

  • GreatestR6 H the great (@GreatestR6) reported

    @Ubisoft when are you gonna add skill based matchmaking and fix damage??

  • Nnenna_BooBoo Nnenna (@Nnenna_BooBoo) reported

    @UbisoftSupport Well I was gifted Just dance 2023 and it is UNPLAYABLE! No matter what I do I cannot connect! This is a "Ubisoft server error" And the Support lines are closed! HELP

  • xderdobbyx xDerDobbyx (@xderdobbyx) reported

    @UbisoftSupport Hello. I got a serious problem with Ubisoft Connect in the last weeks. The program itself and my installed games suddenly got disappeared from my computer. If I install everything again, after 5-7 days it's removed again (that's the time window I checked). 1/2

  • AriGold08 CryptoGoblin (@AriGold08) reported

    @myunclesmemes @Ubisoft How incompetent can a developing studio be? These guys introduced a MASSIVE crash problem in Division 2 with an Update months before and STILL they didnt find any solution for it. This was m last ubisoft product, thats for sure. Zero quality control measurements.

  • SargithVyspir Sargith (@SargithVyspir) reported

    @Aoraix @happyjunki3 @Wario64 I don’t think so. It runs on steam deck. If it tried installing Ubisoft it would crash.

  • pAnGiLaJaYaHyA Muhammad Yahya (@pAnGiLaJaYaHyA) reported

    @growtopiagame the spirit of growtopia/ubisoft, hopefully I can solve the server overload problem as soon as possible, because I want to play the game growtopia smoothly without lag and discount and of course play legally

  • boxmooryoga Maria Oliver 🧘‍♀️📚 (@boxmooryoga) reported

    @ubisoft we can’t connect our phones to justdance 2023 and when I look online it seems this is an enormous problem with no fix. Very disappointed!

  • masspelle Mass (@masspelle) reported

    Thanks to @Ubisoft @UbisoftSupport @Rainbow6Game I got a ******* 24 hour ban because of the stupid ******* mouse glitch and loose some MMR. ******* ridiculous.

  • AriGold08 CryptoGoblin (@AriGold08) reported

    @Ubisoft I cannot recommend to ANYONE to buy Division 2 right now. Its buggy beyond control. Big parts of the player base are crashing every 5-30 minutes - for MONTHS. The problem was introduced with an update MONTHS ago and there is STILL no solution. They simply cannot fix it. Its sad.

  • jpshadowman JPShadowMan (@jpshadowman) reported

    @BEN25485 I know it's not. I posted more tweets, since, stating that the game is still broken. 2 years later, and Ubisoft still hasn't been able to get it to work.

  • KeanuDKotze Keanu Dylan Kotze (@KeanuDKotze) reported

    @Boosteroid_main @YatoWait can you please explain the issue holding the game back from your servers? why is the challenge when adding a ubisoft game if Geforce Now has every single one

  • TheSonyPunk69 sonypunk (@TheSonyPunk69) reported

    @UbisoftSupport We are are aware and have no plans to fix it Thank you Ubisoft Support

  • memerinoto Presti (@memerinoto) reported

    @headassbtw You think that checkbox doesn't work? You missing out on the checkbox that is being used in the Ubisoft Connection Login

  • xderdobbyx xDerDobbyx (@xderdobbyx) reported

    It only happens with Ubisoft Connect and no other programs. Do heard about something like that and have a solution for the problem? I appreciate all help to get rid of this problem. Thanks.

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