Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:


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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gummersbach, NRW 4
Berlin, Land Berlin 4
Halle (Saale), Saxony-Anhalt 3
Paris, Île-de-France 3
Lindlar, NRW 2
Warsaw, Województwo Mazowieckie 2
Glasgow, Scotland 2
Norwich, England 2
Euskirchen, NRW 2
London, England 2
Vienna, Wien 2
Liège, Wallonia 2
Loughborough, England 2
Charleville-Mézières, ACAL 2
Benidorm, Comunitat Valenciana 2
Thiruvananthapuram, KL 1
Cheltenham, England 1
Rosny-sous-Bois, Île-de-France 1
Dunkerque, Hauts-de-France 1
Lucca, Toscana 1
Croydon, England 1
Araranguá, SC 1
Lévis, QC 1
Karlskoga, Örebro län 1
Gerpinnes, Wallonia 1
Novara, Piemonte 1
Kettering, England 1
Zwolle, ov 1
Riga, Rīga 1
Redondo Beach, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex93678213 A (@Alex93678213) reported

    @UbisoftSupport My apologies @Ubisoft, idk if its an actual issue inside r6s but the reason was of a faulty controller, we didn't recognise this earlier as the controller worked on other fps games. Apologies for using your time but the issue is resolved

  • rhyswebster1693 Rhys 👨‍🔧 (@rhyswebster1693) reported

    Why does siege on the ps5 always crash!!!! @Ubisoft

  • PeePanJ Pierre Jacquet (@PeePanJ) reported

    @New_DawnGames I was wondering the other day if you could have any copyright issues with Ubisoft. Is this something under control or is it "wait & see" ?

  • DBerezowski Dustin Berezowski (@DBerezowski) reported

    Day 1 of asking a new question for @Ubisoft @Rainbow6Game When you going to fix it so the scoreboard isn't stuck open at the end of a game on Playstation? Can't give people accolades if my scoreboard won't go away.

  • rockstarspeedy speedy (@rockstarspeedy) reported

    @Rainbow6Game @Ubisoft can you fix your game there’s been a lot of connection issues lately on ps5 a lot of people get kicked out of the the game and can’t reconnect at all

  • toff_861 Chris Jones (@toff_861) reported

    @UbisoftConnect yo, can’t login to Uplay - says a Ubisoft service is currently unavailable. What’s the go?

  • KieronKn KieronKN (@KieronKn) reported

    @AfDepressing @Pudinn__ @growtopiagame Idiot, Ubisoft clearly knows there's a problem with the gameplay but they aren't doing anything about it. They basically made it worse

  • Alexm03112k20 Alex (@Alexm03112k20) reported

    @Rainbow6Game why have I been sitting in an unranked loading screen in the middle of the game for the past 45mins!? becuz I don't want to get an hour ban! Fix you ******* **** @Ubisoft

  • Gurkengames Salatgurke (@Gurkengames) reported

    This week 🤡: - Lost 400-500 Elo because of cheatergames - Ban for restarting the game at match start bc the uplay overlay would not close, battleye crash on connecting to servers and after restarting AGAIN the randoms canceled the match - MMR reset for "fluctuation" in my MMR?

  • ElQuintoJuanda JD (@ElQuintoJuanda) reported

    @UbisoftSupport Hi! im trying to sing in at my ubisoft account, but i get the message that "ubisoftt services are unavailable at this moment" is there any problem at servers or is it me?

  • krovi_vrc Krovi (@krovi_vrc) reported

    @UbisoftSupport Consistent server issues, bad anti-cheat system, and game-breaking bugs (mouse bug, still not fixed), this is why you're losing users to other competitive FPS games like Valorant. I know me saying this isn't going to change anything, but we're tired Ubisoft.

  • DavidWa52438452 David Ware (@DavidWa52438452) reported

    @watchdogsgame The people running this game are ain’t got a clue fix the damn bugs that’s been in the game since the game launched giving us 40gb update for f..k all Ubisoft get a new team who own what they are doing and listen to players about bugs

  • DylanReader1 CroissantBoi (@DylanReader1) reported


  • GhostheadNebula Elemmírë Sáralondë (@GhostheadNebula) reported

    @AssassinsDLC you need to check an issue with the connection. My BF purchased the game for Xbox Series X and had problems opening game because it requires to connect to an Ubisoft account, and Everytime he tried to do that form just closed. He did it after several attempts 😶

  • LiveReaperz LiveReaperz (@LiveReaperz) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game for the love of all that’s holy fix the sound bug. You guys Cost me my plat bc you can’t fix a bug that has existed for over a year. And then I get banned bc of it.

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