Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Colorado Springs, CO 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Saint-Malo, Bretagne 1
Gouvieux, Hauts-de-France 1
Laon, Hauts-de-France 1
Ellensburg, WA 1
Rosharon, TX 1
Parker, CO 1
Chicago, IL 1
Albuquerque, NM 1
League City, TX 1
Las Cruces, NM 1
Alvin, TX 1
Seabrook, TX 1
Medellín, Departamento de Antioquia 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Zürich, ZH 1
Metz, ACAL 1
Trichūr, KL 1
Samsun, Samsun 1
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Embu, SP 1
Phoenix, AZ 1
Dronfield, England 1
Austin, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • vlw_flw Daniel Bandeira (@vlw_flw) reported

    can you help me? @UbisoftSupport @UbisoftBrasil Ubisoft service is currently unavailable. Please try again later"

  • honfonkon . (@honfonkon) reported

    @Skywlkr66 @OfficialPCMR And it's frustrating to deal with it. With a centralized singular system in which you can invite your friends to any games, this is not an issue. And I don't even have to go on about how Ubisoft's launcher can't remember your initials and it asks you to accept 3 UAC's, Rockstar+

  • _Barbwyre 🌹BarbieCat (@_Barbwyre) reported

    Hey @Ubisoft fix your ****** ubisoft connect NOW. I can't play my ******* game that I PAID for!

  • caron_jeremi Jeremi Caron (@caron_jeremi) reported

    @Reanime2k @Ubisoft I wanted to 100% all of them too but online on unity not working anymore so… can’t get the achievements

  • PlayboiArii El Floppo (@PlayboiArii) reported

    I need a people to be consistent with their "morals" cause I've seen so many people say they won't play OW2 cos it's made by Blizzard with all their many issues behind the scenes but they go and play games by Riot, Ubisoft, Nintendo, etc. Just some level of consistency pls

  • AggressiveMayo AggressiveMayo (@AggressiveMayo) reported

    @Ubisoft Got excited to jump in and play division 2 with my friends and stream it out today. Place the order, credit card charged, ubisoft cancels the order as potential fraud. No possible way around it. Cannot verify its me to keep the purchase. Same issue present for any other purchase

  • HashTagTM Hash (@HashTagTM) reported

    Has there been an official post about Ubisoft connect not working properly most of the time?

  • dch0552 D Har (@dch0552) reported

    @DeekeTweak EA, Ubisoft, Nvidia all have PC services of some sort. Nintendo and Sony won't do a like for like service not because they can't but because they choose not to. Business decision.

  • deeznutzmachine Ur mom (@deeznutzmachine) reported

    @UbisoftSupport any update on when the ubisoft connect issue will be fixed? I have done every potential work around including multiple password changes and still haven't been able to log in for 4 days now

  • Anvil_R6 Anvil (@Anvil_R6) reported

    coming today on R6 got ddos on the server comeback get one round on the ***. Get another one because one of my teammate leave. Then on the ubisoft team someone (genius) think let's go on this new season with ****** map like favela and stadium.

  • aeromintgum masteraero (@aeromintgum) reported

    @detnias Not too difficult to get other stores running with Lutris which you can get installed via the Discovery app. Currently running Origin, Ubisoft, Epic, GOG, and Humble Bundle through Lutris. Only storefront I had issues with in Lutris was itch but they have a native Linux app

  • paxtonholley Pax Wolf (@paxtonholley) reported

    @crookedninja @Ubisoft SO. TRUE. Every game needs a goddam login I have to remember when it gets logged out. Ugh.

  • GamingGuru1986 Gaming Guru1986 (@GamingGuru1986) reported

    I wish that @Ubisoft would fix the lighting issues For AC Syndicate. (PS5) Alas looks like I won't be able to play it on my PS5. Thanks for nothing @Ubisoft

  • mittonn DM (@mittonn) reported

    @UbisoftSupport can you please reply to my DM? Getting error message logging in. "A Ubisoft service is currently unavailable. Please try again later". I messaged you this morning, had no reply and still having same issue.

  • PoizenJam PoizenJam (@PoizenJam) reported

    @JBWBaron @rocksmithplus The laws governing the distribution of media through subscription-based streaming services are different than one-off sales such as CDLC It sucks, but the issue is licensing and distribution rights. That is not Ubisoft's fault.

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