Ubisoft Connect Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported 32 seconds ago

  @Ubisoft @UbisoftSupport I assume your aware of the glitch linking premium accounts to ghost recon wildlands and breakpoint? I can't access definitive editions of either game on Xbox or pc.

• 
  Jack🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purchase_jack) reported 2 minutes ago

  @UbisoftFR @GhostRecon any plans to fix some of the bugs that have been introduced through the latest 60fps patch, for ghost recon wildlands?

• 
  FPSBoomerYT (@FPSBoomerYT) reported 4 minutes ago

  @SinfyVibes @WARDOGS I didn’t follow XD closely and I don’t remember all the nuances but the game entered during an absolutely brutal market, had technical and gameplay issues, progression systems lacked and Ubisoft was under tremendous financial pressure.

• 
  BlackWidow (@Blackwidow8163) reported 5 minutes ago

  @BFBulletin @EndersFPS I miss this game every day 😭 My favourite FPS of all time. Ubisoft fumbled so hard. I would genuinely just run and gun, maps were extraordinary. Netcode got improved by season 3, didn’t have much issues.

• 
  lil quiet birl on the creek (@posiinega) reported 10 minutes ago

  well maybe now theyll fix the graphics, why tf does it look like a ubisoft game

• 
  Zephryss⛩️ (@TheRealZephryss) reported 10 minutes ago

  Assassin’s Creed needs the right balance for every type of AC game. Both classic AC and RPG AC games are important for the future of the franchise as there is now a huge fanbase on both sides. But there hasn’t been a pure new Assassins vs. Templars game in the last 10 years since 2016. Mirage was actually good and had that classic Assassin’s Creed feeling but it was too short. Black Flag Resynced is a remake, not a new original game. In the last 10 years we’ve had 4 big RPG games, 1 remake and 1 short classic AC game. This is the imbalance I’m talking about. Now if Ubisoft makes only classic AC games for the next 10 years, I’ll be angry too. The same issue applies here. I also agree that Origins was the perfect RPG game with a good story. But starting with Odyssey, things changed a lot, with bad writing, bad cutscenes, bad stories, bad dialogue, and bad quests becoming a recurring problem. Ubisoft got used to it and didn't care about it as the sales numbers are good. But it became a big problem at a later stage. That's why we’re still getting complaints about the writing and cutscenes. Ubisoft has forgotten the origins of the franchise and changed its direction from one path to another for money and sales numbers. Yes changes are needed and evolution is important but you can’t completely forget the core Assassin’s Creed pillars. If we had gotten 3 big AC RPG games and 3 new classic AC games in the last 10 years, there probably wouldn’t be this level of division and controversy. I’m not gatekeeping anything. I’ve supported both AC RPG fans and classic AC fans from day one on this platform. I started making content with AC Shadows and I have more than 500 hours of playtime in it. I also have over 1000 hours in Odyssey and Valhalla, which is more than my combined playtime from AC1 to Syndicate. Everyone knows I’ve made more content about the AC RPG games than the classic games. But I’m an AC creator. I just want the best for this franchise and I want to see both sides of the fanbase happy and together because of Ubisoft’s future decisions. At the end of the day, it’s all about the fans, what they want to play, and what they enjoy. No one can stop you from enjoying a game. If I’ve unknowingly hurt anyone’s feelings with my previous posts, I’m sorry.

• 
  🐱🔞 Zodin Virzin (@VirzinZodin) reported 11 minutes ago

  I don't trust you Jerome Benzadon, the DEI specialist from Playstation. You work with Sony's Playstation and Ubisoft. They already have the worst reputation. For Ubisoft, they made battle pass for a single player game. Their Assassin's Creed Shadow sold poorly. They keep making attractive characters ugly because of DEI. Their old IPs belong to Tencent. For Sony's Playstation, they made worst DEI life service games like Concord. Shift-Up fans were right when they you like Concord. That same life service game only had 14 days before Sony shut down Concord. Sony decided not to make physical games in 2028. They want gamers to own nothing and be happy. For you, I have doubts that you are a fan of Destiny Child because you like Concord. You should be honest to fans. But no. You tried to hide you're involved with DEI. You didn't earn the fans trust. DEI corrupt and ruined many games. You should have stayed back in Playstation.

• 
  DisabledBrandon (@DisabledBrandon) reported 13 minutes ago

  @UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER

• 
  Yizus 🇻🇪 (@YizusOh) reported 14 minutes ago

  @Ubisoft Yeah, so when are they going to fix the accessory bug in Wildlands where equipping a helmet switches it to night-vision goggles?

• 
  Nick Vilims (@Nick_Vilims) reported 15 minutes ago

  @UbisoftSupport hello Ubisoft I am trying to reach out because my account got falsely ban. I was able to play last night and then the next day my account was ban. I have never once cheated on this game nor in any other game for that matter. My username is Timmy.3 please fix this!

• 
  Joseph Borgella (@TheeJoeBorgella) reported 15 minutes ago

  As much as I love the game yeah if EA or Ubisoft did something to that scale no one would trust them again, then again they probably wouldn’t have even tried to fix it like CDPR did but that’s besides the point.

• 
  anna_world (@WorldAnnia47936) reported 21 minutes ago

  @seralorneauthor I remember there was a problem at Ubisoft with a character whose costume was a different color than what was shown in the trailer, or the actor portraying the character was injured and the new character's clothes didn't fit properly, something like that... If you're referring to problems adding or removing characters... there was a game, I think it was by a Japanese company (I don't remember the name), where the character was supposed to be featured because she was very popular in the game and had her own DLC added. However, there were technical issues with the display screen, which necessitated expanding the display area to include the event screens... I didn't understand what you meant by spread boyond the booth! Could you explain further?

• 
  Dr. Urby-G (@UrbyG92) reported 22 minutes ago

  @MichaelPonte10 @Assassins_UK Sadly Ubisoft acts as if this issue is not widespread. There are multiple tickets, reddit posts, etc.. about it yet they haven't fixed it since launch! Underwater exploration is a core part of the experience, but this bug ruins it!

• 
  Gaim Ready (@GaimReady) reported 27 minutes ago

  @Iron_Will07 @NerdyAttorney88 Yes, but if you have a disc you still have access. It's like an antique, things with age go up in price because it becomes priceless. Especially if the game is delisted. Like, a long time ago you could buy fine china for pennies, but now it's extremely expensive because they don't make it anymore and it's considered and antique. From your logic, you'd have a problem with that price as a bar to entry, without considering the priceless nature of the artifact. It's not complicated. You can't do anything about the pricing with a game this old. Digital Games aren't going to lower the price, especially when you are using an older delisted game as an example. And that access is not guaranteed. People lost access to the crew when Ubisoft took it offline and people paid for that game. So it's not outside the realm of possibility when you allow Sony or Xbox to retain a monopoly over their store. It will not go in your favor, and it hasn't before.

• 
  Dhaval Solanki (@dhavuhikari) reported 27 minutes ago

  Guys I’m really stuck with Assassin’s Creed II on Steam 😩 ​I bought and played it a long time ago. At that time I logged in with my Google account. I only have around 2.5 hours of playtime, and that Google account is completely gone now. ​Whenever I try to launch the game, Ubisoft Connect shows this error: ​“Game activated on a different account This Steam user ID activated this game on a different Ubisoft account: 4*********@g****.c***” ​I’ve already submitted the Ubisoft account recovery form, but honestly this feels unfair. The game is clearly in my Steam library. I paid for it. Why should I be locked out just because the old email I used years ago is no longer available? ​Has anyone successfully recovered an old Ubisoft account that was linked to a Google login they lost? Any tips that actually worked? ​Steam username: 42dontpanicx ​Any help would mean a lot 🙏 ​#AssassinsCreedII #UbisoftConnect #UbisoftSupport @UbisoftSupport