Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Palm Bay, FL | 1 |
| Sydney, NSW | 2 |
| La Garenne-Colombes, Île-de-France | 1 |
| Vizille, Auvergne-Rhône-Alpes | 1 |
| Cape Town, Western Cape | 1 |
| Saultain, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Johannesburg, Gauteng | 1 |
| Milton Keynes, England | 1 |
| Beauvais, Hauts-de-France | 1 |
| Hackney, England | 1 |
| The Beaches, ON | 1 |
| Frankfurt am Main, Hesse | 1 |
| Helsinki, Uusimaa | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Katzweiler, Rheinland-Pfalz | 1 |
| Freyming-Merlebach, ACAL | 1 |
| Prescott, AZ | 1 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
| Dreux, Centre | 1 |
| Paris, Île-de-France | 2 |
| Villefontaine, Auvergne-Rhône-Alpes | 1 |
| Cesena, Emilia-Romagna | 1 |
| Marlton, NJ | 4 |
| Nantes, Pays de la Loire | 1 |
| Angers, Pays de la Loire | 1 |
| Troyes, ACAL | 1 |
| Brest, Brittany | 1 |
| Neufchâtel-en-Bray, Normandy | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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the honorable notorious hrt🏳️⚧️ gnu/kimberly (@plscallmekimi) reported@Nors3 not limited to a steam related issue sadly- there is no more assassins creed liberation HD- ubisoft is shutting it off
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EffKarl (@karl_eff) reported@Ubisoft @skullnbonesgame @TheDivMobile Fix your servers idiots
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****** Sloth (@SchizoSloth) reported@Ubisoft @UbisoftSupport PLEASE FIX FAR CRY 6 TREASURE HUNTS. I’ve done two so far that haven’t given me the firearm rewards (a little birdie told me, cache money) I tried reloading, tried in a co’op game, nothing. Short of starting a whole new game, i can’t fix it.
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Frank Easton (@RealFrankEaston) reportedUbisoft really just needs to release a patch that ties the online stuff for the singleplayer to your computer's clock, problem solved.
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Denys Drapoi (@superdrap) reported@tech_gaming I was pretty sure it hadn't been sold standalone but only as a part of AC3 Remastered. The latter has no such message. So it must somehow related to this weird packaging. And yeah, if you've bought it on Steam and registered through UPlay/UbisoftConnect, there shoulb be no issue
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Sep (@Sepioth) reported@snoptic1231 @UbisoftSupport Just get used to the fact they have no actual plans to fix Wildlands. This has been an ongoing issue for several months now and all they aver say is the same old canned messages over and over. Ubisoft.. seriously get your **** together.
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JBizza 🇮🇹 (@jbizzar6) reportedHow is possible play every game with 200 of ping ? @UbisoftSupport @Ubisoft fix plz
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Skye L.L. (@skye_ty36) reported@harugaminguwu Like this just suddenly went from highly concerning to whatever I have a good number of games on Uplay and not being able to run them ever again would've sucked but guess what I have 0 DLC or desire to play them online so now it's suddenly not my problem Still veery ****** tho
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Imconfuse (@DreamStepbro1) reported@Ubisoft please fix far cry 5 I’ve been in a cutscene for 15 mins and can’t do anything please fix this
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Gibz @ Home Chillin' (@Mega_Gibz) reportedI'm just waiting for Ubisoft to pull the "we'll fix it" play from the book to try making themselves look good but charge you for a new version of each title If they do this, don't fall for their ****. They're never the "good guys" in anything they do
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🇺🇦 Snake (@SnakeUA) reported@Nors3 I ******* hate Ubisoft's Uplay. That service is so ******* bad and their games aren't Rockstar level of polish to forgive them that. Seriously, you cannot even properly delete a game unless you enter your Uplay account.
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v_jakemcdee_hd (@Jakemcd76594681) reportedactually fix your game I get. A message from a person saying I’m Elo trapped go into another game lost it says I only lost 40 Elo when I actually lost 80 and I have gone down worth two games in one I have all the proof to prove it #ubisoft @UbisoftSupport @Ubisoft #fixyourgame
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Ken; Joker Arc 🦂⚰️☠️ (@kenpachi_elric) reported@MaemaeKitsuhime @ambrosia_bubble @Ubisoft Oh ubisoft connect is ****... one of the worst servers ive seen and i was there opening day for WoW when it first came out... just about as bad for queue times and lag and getting dropped out of things
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sakesan (@BBokTroy) reported@Ubisoft support is the worst I’ve ever dealt with. I keep getting sent in circles and the number just tells me to go online which is where I’m having problems. Just want to play the games I payed for but no one is around to help. Thanks Ubisoft 👍🏿
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Da Bowza (@mayrokratt) reported@Win98Tech Online login DRM is why you should never buy Ubisoft games anywhere near MSRP. Or just get them for “free”.
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