Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevo_TheSicko KTS_GAMING12 (@Kevo_TheSicko) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game can we please fix the in game voice chat, im so sick of not being able to communicate with random teammates get a ******* grip together and actually fix your game

  • iPlAyBuCkY1 BuffScythe (@iPlAyBuCkY1) reported

    @Swirftyy It'd be nice, since ubisoft n bmg still havent helped me solve my cross progression issue regardless of the amount of proof.

  • alerubioG95 Alejandro Rubio (@alerubioG95) reported

    @UbisoftSupport @assassinscreed Hei, it's impossible to create a Ubisoft account and I can't play Just Dance due to this problem.

  • ZacheryDew ZacheryDew (@ZacheryDew) reported

    @mrsantanaxo @luongas @b0ysbrokenheart The problem came when Ubisoft themselves tout the game as "historically accurate" Doesn't help by the fact some aspect of the game are mish-mash of time period And usage of banners and items without permission from the original owner

  • 22Coolboyo devilsinme (@22Coolboyo) reported

    @TrueGamer1111 Ubisoft almost never disappoint in the graphical department. Sure there might be some glitch but overall, they are one of top player in the industry.

  • obxidion OBXIDION (@obxidion) reported

    @Lain9N Been a common thing lately, I've been knife through my shield probably 10x in the last week. I just stopped using shields, even blackbeards broken. @Ubisoft fix your **** *** game

  • Melon_Chan_45 Melon (@Melon_Chan_45) reported

    @Pirat_Nation I've never tried GOG in general. Do they have games with game launchers? That's a big problem on Steam. You can't even play single player games because of Ubisoft and EA launchers.

  • ASDFGQW12123 lknm merhaba (@ASDFGQW12123) reported

    @TrueGamer1111 Ubisoft almost never disappoint in the graphical department. Sure there might be some glitch but overall, they are one of top player in the industry.

  • gandalfthafool sir dunkaue (@gandalfthafool) reported

    @b0ysbrokenheart We're not pretending, it's just trust issues, it's Ubisoft own fault

  • maxtumin Max Tumin (@maxtumin) reported

    @cmuratori With windows- you just install it and it works With Linux - which distro? That's the question and the problem. Also dies epic games, gog, ea app, ubisoft connect work on your distro? I doubt it

  • DannyOctopu2 Danny (@DannyOctopu2) reported

    @b0ysbrokenheart Even if we grant it the title of most graphically advanced game, there might be myriad other problems like gameplay story etc. furthermore if gamers don't play it because Ubisoft bad, they have non other then themselves to blame.

  • T22Jarrod Jarrod (@T22Jarrod) reported

    @RinoTheBouncer The fact CDPR commit to their games & to fix them! Unlike other game studios just abandoning their games instead of fixing them, like Ubisoft with many of their games like SW Outlaws, Watchdogs & Far Cry 6 ect...

  • Kam_The_Slayer kamvalid (@Kam_The_Slayer) reported

    ubisoft shouldnt be lag switched every round fix this dumb ****

  • Ludvicus Oshbard (@Ludvicus) reported

    @messeduppcs It just shows how the devs are actually extremely competent and passionate in their respective fields, but the problem resides on Ubisoft's management, higher ups, and poor leadership

  • harlequinyosei grape juice (@harlequinyosei) reported

    @ianlohanav @Manga_Kamen It's a problem with games in general. Sega, Nintendo, Nippon ichi, Ubisoft...

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