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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Limoeiro do Norte, CE 1
Valencia, Valencia 2
Amsterdam, nh 1
San José, San José 1
Rouen, Normandy 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Edinburgh, Scotland 1
Maracaibo, Zulia 1
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 1
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMan83167101
    The Man (@TheMan83167101) reported

    @NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.

  • TiimoTP
    Timo (@TiimoTP) reported

    I find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?

  • Jonesyspacecat
    Jonesy 👽 (@Jonesyspacecat) reported

    @RgjRunner @Ubisoft_UK @Ubisoft I've had no issues on my Xbox so far

  • benKompeter
    Kompeter (@benKompeter) reported

    @lichqueenie @UbisoftSupport @Steam I tried to play Far Cry 3 but it kept crashing constantly. Ubisoft launcher was the issue and best way to fix it was pirating it because it avoids ubi launcher lol

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • dyivi_
    dyivi (@dyivi_) reported

    Ubisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time 🫩

  • chris14158492
    Chris Baillie (@chris14158492) reported

    @UbiMassive @Ubisoft two years I've been reporting this issue. Two years you've sat around and done **** all to fix it

  • RGOppenheimer
    super Optimus Prime (@RGOppenheimer) reported

    @imbratorX @Ubisoft @UbisoftCanada I'd definitely play it if it were available, but the problem is it's not yet. If the Assassin's Creed Black Flag remake doesn't do well in terms of reviews and sales, I doubt Ubisoft will remake any other Assassin's Creed titles in the future.

  • Damac1214
    mac (@Damac1214) reported

    @Unbound4ss4ssin I played Unity on release and did not like it. I don’t know if I was just tiring of the Ubisoft formula or what but I didn’t like the lean into the RPG mechanics or the story, and I don’t remember being alone. The glitches were bad, but pretending it was the whole issue is silly.

  • Teesside666
    Christopher (@Teesside666) reported

    @UbisoftSupport Hello I can sign in on Ubisoft's site but when I do on Watch Dogs Legion it says email not available. Can you please delete all my Ubisoft account so I can finally play on Watch Dogs Legion

  • unchained_hound
    🔞LORITO ENLOKADO (@unchained_hound) reported

    Spindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.

  • arthur_url1986
    jurídico lilith (@arthur_url1986) reported

    @uppindowners_ @ItsLazBoi fr, AC's biggest issue is how split its fanbase is (specially after the RPGs). Imo its why the quality and features are so inconsistent with every game, because every Ubisoft division working on them is trying to please a different side of the fanbase with each title

  • ElDonte22
    El_Donte (@ElDonte22) reported

    @silvrcore The management was always the no 1 problem and never the devs, that's why the latest franchise manager seem to be getting the franchise on good tracks again Ubisoft Singapour was caught in a mess of a development cycle on S&B unfortunately

  • GamehopperPlays
    🖕Gamehopper🖕 (@GamehopperPlays) reported

    ALLRRRRRIIIIIIGHT! So, I can genuinely manage to get the ubisoft launcher to open so, I can play black flag on Linux without the need to install it with bottles. Thank GOD! That's a problem solved!

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    Assassin’s Creed was never missing a knockout mode. This is the Ubisoft trap: see a big IP, assume it should also be multiplayer, live-service, seasonal, and somehow still fun. If Invictus is getting cooked in playtests, that’s not bad luck. That’s the design bill arriving.

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