Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Carmel, IN 5
Hamburg, HH 5
Gummersbach, NRW 4
Lyon, Auvergne-Rhône-Alpes 4
Berlin, Land Berlin 4
Prague, Hlavní město Praha 4
Zionsville, IN 3
Rennes, Bretagne 3
Toulouse, Occitanie 3
Belo Horizonte, MG 3
Les Mureaux, Île-de-France 3
Essen, NRW 3
Helsinki, Uusimaa 3
Genève, GE 3
Milan, Lombardia 3
Vienna, Wien 3
Madrid, Comunidad de Madrid 3
Tourcoing, Hauts-de-France 3
Brussels, Bruxelles-Capitale 3
Colchester, England 2
Recife, PE 2
Augsburg, Bavaria 2
Croydon, England 2
Toronto, ON 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
Angers, Pays de la Loire 2
Munich, Bavaria 2
Las Palmas de Gran Canaria, Canary Islands 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SagiDreams Sagittarius Dreams (She/Her) (@SagiDreams) reported

    Hey @Ubisoft in far cry 6, the correct tense to put on the picture of each of the villains should be Muerto (masculine) Muerta (feminine) to say Muerte is to personify death. You may want to fix it so that spanish speakers don't laugh at you guys for butchering Spanish

  • FighterFPS FighterFPS (@FighterFPS) reported

    @soy_conrado @ZhugeEX You don't need trust in the gaming industry to make billions of dollars. Look at EA, Ubisoft, Activision, etc. EA released these broken unfinished games and still make billions of dollars every year: BF5, Battlefront 2, ME Andromeda, Anthem, Battlefield 2042, etc.

  • GerardArellanoo Gerardo Wick (@GerardArellanoo) reported

    ubisoft gotta have the worst customer service fr

  • Crusader3456 Crusader, Lord of the Realm (@Crusader3456) reported

    @RealArbiter @xbox_chief @JezCorden Based on the sheer amount of employees at Ubisoft and the fact they already have a streaming service, it would also raise significant anti trust issues when combined with their current holdings/ABK

  • LetsJink Jink 🎃 (@LetsJink) reported

    bro @Ubisoft never lets me log into Ubisoft connect always says service is unavailable

  • SkerrettJoshua Joshua Skerrett (@SkerrettJoshua) reported

    @ForHonorGame I've tried everything but trying to load the game just gives me a "disconnected from Ubisoft servers" error. I can play all other online games just fine, so what's the issue?

  • AndresRGuevara Andres R. Guevara (@AndresRGuevara) reported

    @tauriqmoosa I meant to say, should i get the game now or wait to see if the game is part of Ubisoft plus when that service comes to xbox? I am very very interested in Unity and dont know if I should buy or if it will soon be part of ubisoft’s game streaming service

  • natsuto1115 Carlos Mendoza (@natsuto1115) reported

    @Ubisoft fix the MnK in console. It literally is ruining the game

  • CBreach007 ChaosBreach007 (@CBreach007) reported

    @UbisoftSupport Yo ubi I can't connect to r6 servers and ubisoft achievment,there are no error codes,just as soon as i get in the game the error sign pop up"an error has been ocured"

  • Blanq17 Jan Marco Pérez B. (@Blanq17) reported

    @Strangelove7777 @SwordOrWhip @Ubisoft It used to be awful. Now its okay. Like a 6/10. Runs a lot better, but is still the lesser version. Also, it can crash at random. Not super often, but you might want to save any chance you get.

  • TheEpicElite EpicElite (@TheEpicElite) reported

    @TjGuyver i dont know, even ea and ubisoft is doing it i think Ea play pro is releasing games day one on their service same for ubisoft+

  • devilishxdave Devilish Dave (@devilishxdave) reported

    A quick Google enlightened me, that this is an issue that several of your users have expressed, some of the threads are older than 5 years and you still have not given a damn to fix it? Seriously @Ubisoft? What are you doing? It is 2022, English is used worldwide. (2/4)

  • MNgt2000 Mr.ngt2000@gmail.com (@MNgt2000) reported

    @Rainbow6Game @zironicdk HOW ABOUT FIX YOUR ******* **** GAME UBISOFT INSTEAD OF PUTING THIS ****, IF IT WAS A SHOP PROBLEM FIXED INSTANTLY OR IN LIKE A DAY THIS **** IS UNPLAYABLE IN CONSOLE

  • HarleyDGregory HDG (@HarleyDGregory) reported

    @TBagGamingYT A: Unreal is owned by Ubisoft - a competitor to EA. B: The game engine isn't as much of an issue with BF, it's the crappy content and lack of imagination. #shippingcrate C: So much needs to be fixed - and I have no faith in DICE/EA to fix it now that @VinceZampella is in charge.

  • Maziu27190 .. (@Maziu27190) reported

    @ModernWarzone Similar things happend before with ubisoft games. It is a glitch

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