Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Singapore, Central Singapore Community Development Council | 3 |
| Paris, Île-de-France | 2 |
| Hamburg, HH | 2 |
| Rio de Janeiro, RJ | 2 |
| Delhi, NCT | 1 |
| Magdeburg, Saxony-Anhalt | 1 |
| Liverpool, England | 1 |
| Slough, England | 1 |
| London, England | 1 |
| Baixo Guandu, ES | 1 |
| Neuwied, Rheinland-Pfalz | 1 |
| Fontainebleau, Île-de-France | 1 |
| Cochin, KL | 1 |
| São Paulo, SP | 1 |
| Bexbach, Saarland | 1 |
| Formiga, MG | 1 |
| Berlin, Land Berlin | 1 |
| Strasbourg, ACAL | 1 |
| New Delhi, NCT | 1 |
| Katowice, Województwo Śląskie | 1 |
| Fismes, ACAL | 1 |
| Guatemala City, Departamento de Guatemala | 1 |
| Ho Chi Minh City, Ho Chi Minh City | 1 |
| Rzeszów, Województwo Podkarpackie | 1 |
| Lerrnants’k’, Lorru Marz | 1 |
| Kota Kinabalu, SBH | 1 |
| Naples, Campania | 1 |
| Castres, Occitanie | 1 |
| Jacksonville, FL | 1 |
| Filderstadt, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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phantm-_-predatr
(@phantm_predatr) reported
@Ubisoft your r6 game is been out for 5years but yet you can’t even fix the game properly and why is cross platform a thing console players should play against console players and pc kids play against pc kids no more cross platform please please fix your game
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🦇Tenebris🦇
(@TenebrizDominus) reported
@Ericutz4thewin Try rebuilding the database. I deleted AC after ubisoft’s last update to reinstall it, & was having problems installing back. Prior to that I hadn’t had any other problems with the ps5. Seems to have fix it. It might help w/ whatever is happening to yours. Hopefully nothing major
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Tomek Banasiak
(@atomekk) reported
@Ubisoft @UbisoftSupport when you gonna fix The Sons of Ragnar "Speak with Ubba" quest progress. It's utterly broken.
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MoanyMark
(@MoanyMark) reported
@UbisoftSupport I have just purchased just dance 2021 and every time I go to purchase the ultimate pass it comes up with a UBIsoft connection error ..
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Jamie Jacobs
(@NecroMKE) reported
@Ubisoft why is assassins creed valhalla so broken!! I've played every assassins creed game on launch since the first one and none have been this buggy and glitches with so many crashes out of no where. Many dialogs are gone certain quests and mysteries broke. Why this one of all
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Michael Bolli
(@Totalkaos469) reported
@Ubisoft When is WDL getting an update so we can play it? I spent the whole yesterday playing and when I turned it on today I found out the game has an issue with saving. Thus, there is no point in playing it until it's fixed.
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Ironbeagle17
(@ironbeagle17) reported
@ElGuajeVilla071 @cliveillenden My biggest gripe is having to login every time I want to play. Whether it's Steam, Ubisoft Connect, Epic, ... We need to be able to link accounts with GFN and use tokens to authenticate. That would be a huge quality of life improvement.
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Dimitris
(@dimpoly12) reported
@justdancegame I paid for unlimited 2 days ago and servers are still down. Why you are saying that you fixed it ? You took the money but for services nothing. Ubisoft fix the servers or refund
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car10642
(@Car10642) reported
@Ubisoft hi your uno game is not working on my xbox one when enter the game is star up but freeze up and seed me back at the home on the xbox one. Can you fix uno or update right now please from car10642
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G-Virus
(@GViRuS84) reported
@masteradam69 @Dachsjaeger Yeah that should have been a hotfix in the 1st week. It's clearly a problem with their servers. Thanks for the Tipps, but i think it's too much hassle & i kinda don't want to reward them for this sloppy work. It was definetly the last ubisoft game at launch and fullprice for me.
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Abolish Kafala
(@Becharabear) reported
Hi @Ubisoft, I've been stuck on a main mission for the last week because I can't talk to the NPC. What good is a patch if it can't fix that?
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Hunter MacDonald
(@HunterM94984592) reported
@Rainbow6Game @UbisoftSupport @Ubisoft Just got DDossed in a ranked Rainbow 6 game and 30 mins later my internet still isn’t working so please do something about this and FIX IT
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Hamad
(@SoulRespect) reported
@UbisoftSupport @Ubisoft_UK @Ubisoft ok what i have to do if assassin's creed valhalla save game broken after ur update 1.0.4 on PC where is the fun !! to let us wait without any solution put date or anything i was very existing and this what we got !!
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Leon
(@Leon_The_Human) reported
@Ubisoft @UbisoftSupport @UbisoftR6 How difficult is it to fix sound in a game where sound is almost the #1 tool you have? It was fine until the most recent update, now I’m hearing people from upstairs and getting domed from downstairs
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blooxdres
(@blooxdres) reported
@Ubisoft the game has performance problems on ps5 because they crashed if it worked fine?......--
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