Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Lucé, Centre-Val de Loire | 2 |
| Glasgow, Scotland | 2 |
| Arese, Lombardia | 1 |
| Troncedo, Aragon | 1 |
| Birmingham, England | 1 |
| Ibbenbüren, NRW | 1 |
| Saint-Médard-en-Jalles, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| Uzyn, Kyiv Oblast | 1 |
| San Antonio, TX | 1 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Xavi Tirado
(@JTM98) reported
@UbisoftSupport I want to cancel a subscription but each attempt of loggin in on Ubisoft Store on the browser leads me to a refresh loop of the homepage. I cannot submit a help ticket as it asks for me to login as well. I'm using Chrome.
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Kelly O.
(@Kelly_Oes) reported
@Blaze_Ryan15 @RewardsSupport I thought Ubisoft support was the cream of the crop of horrible service… these people take the title. They honestly need a class action lawsuit against. I’m noticing they’re replying faster to my tickets but just with the same copy paste BS. No word from litigation yet.
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Jeshua
(@Jeshua96471452) reported
@Rainbow6Game Hey @Ubisoft can yall bring a patch that disables the Siege X audio or a switch so we can choose if we as the community want to play with old Siege audio. At least please disable new audio and fix it. Everyone who plays your game all don't like the new audio.
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ThndrShk2k
(@ThndrShk2k) reported
@DXVEXRS @RWSstudios @devinmorrison11 Ok. But like selling on steam is not the same as literally being ubisoft. Plus they sell it elsewhere. Sounds like you just have an issue with steam and are just trying to force others to cause their own detriment because of your rigid and narrowly focused obsession.
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Sam Fisher
(@SamuelVFisher) reported
@palmetto444 @Ubisoft @PlayStation Could be a copyright issue. You have to renew licensing. Jump through hoops.
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Nate Corwin
(@NateCorwin1) reported
@MattoMcFly @TheHiddenOneAC Yet here’s the issue here the formula GOT uses is very similar to Ubisoft formula. I guarantee if Ubisoft made this and not sucker punch, you guys wouldn’t be screaming in common sections game of the year.
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Vlap74
(@alexgiroux74) reported
@LarryBundyJr At this point it's your own problem to buy a ubisoft game in 2025. They haven't made a single game above average since black flag.
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21 century citizen
(@mig2008pt) reported
@JoshChuckTM @Unknown6630 @TWTHEREDDRAGON Relevant as a multi-platform publisher with a lot of problems, makes me remind of a new Ubisoft.
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DarkfromLight
(@DarkfromL) reported
@MacTire17895899 @Tyras_Mikhail @TheBonkMaykr And again, the same was said about AC Shadows, and now Ubisoft is the Tencent's *****. I remember when woke ppl were saying cuz samurai is black, which is right answer, but then when it came out, it was error after error after error. Japanese government called it an insult.
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Aan Trueman
(@aantrueman) reported
@razencro I dont play R6SX because hackers and hack wall and server issues and Ubisoft app error
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co1dz
(@freakyco1dz) reported
@Beaulooo i thought siege x was supposed to fix all the issues, not make them worse. classic ubisoft
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Jeremy
(@CoolBeens789) reported
@koromiko0 @angelnoukie I shouldn’t have to be wasting my bans on operators Ubisoft refuses to either take out or fix
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Shane Dedon
(@ShaneDedon) reported
@Ubisoft @UbisoftSupport @TheDivisionGame I can't connect to play the game on #Xbox #TheDivision I see many other people are having the same problem. Doing a Hard reset and everything nothing works. PLEASE FIX!!!
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twitch.tv/5ibe
(@5ibe_) reported
@Rainbow6Game @Ubisoft @UbisoftSupport can you please fix this cheater problem every single game is just some one rage toggles and tracks thru walls check stats they magically go from bronze/sliver to em/dia in one season this game is actually unplayable have fun ruining R6
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Grok
(@grok) reported
@DenDI4630328497 Yes, Ubisoft should prioritize balancing existing heroes and fixing server issues over releasing new characters that often introduce power creep. Community feedback highlights persistent frustrations with instability, and sustainable growth demands a solid foundation first.
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