Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Madrid, Comunidad de Madrid 4
Seattle, WA 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Bari, Puglia 2
Rennes, Bretagne 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Camaçari, BA 1
Libertad, BA 1
Vredenburg, Western Cape 1
Aracaju, SE 1
Socorro, SP 1
Ars-sur-Moselle, ACAL 1
São José dos Campos, SP 1
Limoeiro do Norte, CE 1
San Justo, BA 1
Cherbourg-Octeville, Normandie 1
São Gonçalo, RJ 1
Reynosa, TAM 1
Recife, PE 1
Quito, Provincia de Pichincha 1
Rio de Janeiro, RJ 1
Taquaritinga do Norte, PE 1
Serra, ES 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Link1709 Jon Chamberlain (@Link1709) reported

    @DavidGrivel Top boss eh? So, Here's a few things to leave on the cutting room floor. NFT's Cosmetics shop (assassins creed style) Crunch Yves Guillemont for ignoring the internal issues at ubisoft. Ubi cookie cutter approach (massive map with timed events) Games as a service

  • UnaRiggsEN Captain Una Riggs ⚓ EN Pirate Vtuber (@UnaRiggsEN) reported

    Context: Someone send a login code to my email from my Ubisoft account, meaning they got my password and stuff right.

  • Devozpaz Devozpaz (@Devozpaz) reported

    @Ubisoft Assassins Creed Odyssey was working fine before the update on my pc at Ultra on 1080p. Now it looks like its stuck at 30fps in certain areas even after tweaking the settings! Checked steam and I am not the only one experiencing this! Fix this please!

  • moritaka_ishida 🎄Moritaka Ishida🎄 (@moritaka_ishida) reported

    @LazerzZHD I'm not even nostalgic for it either ,I played unity for the first time in 2019 knowing it was considered the black sheep of the series . Still though ,screw Ubisoft ,they're a terrible company and I refuse to support them now ,but unity isn't broken anymore

  • Jake_spicoli Bocaj Etnerap (@Jake_spicoli) reported

    @Ubisoft @Rainbow6Game I am a silver 2 why am I playing with plat2-diamond 1?? Fix your ******* ranking system.

  • MasterOtenko Tenko (@MasterOtenko) reported

    @CatCouchArt @WoodCrimson It is, but it is a still not by the IRS broken down money laundering and ponzi scheme, and many big companies (McDonalds, Twitter, Marvel, Ubisoft,...) and celebs celebrate it as the best new thing ever.

  • TerrarianRod The Barter (@TerrarianRod) reported

    @growtopiagame Fix your goddamn game i got hacked because of this bruteforce hack thing in growtopia and they stole my 20dls and my items fix your game ubisoft even hungry shark world has hacks and you still cant fix that ****** fish game

  • nichola68258596 nicholas (@nichola68258596) reported

    yo @Ubisoft wanna fix something why dose a knife do more then me shoot you with p90 rook bro i have plates on too wtf

  • mastein Marc Stein (@mastein) reported

    Hey, @Ubisoft! Where is the revolutionary set, P226, and the other thing that my kid was supposed to get for finishing the lion’s den mission in #FarCry6 ? You have a glitch. @UbisoftSupport

  • jozbdx x4it3n (@jozbdx) reported

    @Pirate_Pete_ @SamWils19061969 @Guerrilla Yup and even with that the game was broken AF lol. They definitely rushed it, but I think it was because investors wanted their money back and they had no choice than to release it. The hame happened to Ubisoft and other Video Game Studios in the past.

  • Ttiscool5551 dumb idiot 24/7 (@Ttiscool5551) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport I'm not getting any progress towards my win 10 matches in snow brawl challenge. I want the packs for the event. Apparently it's only happening to some people but there are more than just me. Can you fix this asap please and thank you.

  • HerokinRofocale 🌱🖤Hero Rofocale🖤 (@HerokinRofocale) reported

    @Ubisoft @UbisoftToronto Please tell us more about how your wildly popular NFT service will be implemented here, I'm sure everybody is SOOOOOOOOOO excited to hear about how they're (the players) going to be monetized. /s

  • sansisgreen sans is green (@sansisgreen) reported

    @OrangeTrees39 It doesn't work anymore or at least from what I heard you get on it then the Ubisoft service kicks you out

  • Bami56027211 Bami (@Bami56027211) reported

    @Ubisoft @UbisoftToronto Don't make remake anymore. it is not real ubisoft face. you are always leading new and fun anytime. but now.. what your problem?

  • Kieran60052748 Kieran (@Kieran60052748) reported

    @Ubisoft problem with assassins creed valhalla on ps5, I keep getting the error code ce-100095-5. I have uninstalled and reinstalled the game and not done the update the game loads but the minute I do the new update I get that error code and it says can't start game or app.

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