Trading 212 status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Trading 212 users through our website.

• Login (45%)
• Website (23%)
• Trading platform (18%)
• Deposits (9%)
• Withdrawals (5%)

Live Outage Map

The most recent Trading 212 outage reports came from the following cities:

City	Problem Type	Report Time
Copenhagen	Login	4 days ago
Leeds	Login	10 days ago
Greater Noida	Deposits	23 days ago
Kathmandu	Login	1 month ago
Wandsworth	Login	1 month ago
Düsseldorf	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Trading 212 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Bourdain 🏆 (@Padstar_Aguero) reported 4 minutes ago

  @HLInvest is honestly one of the worst platforms to invest with. If you buy and sell stocks, I highly recommend steering clear and going with a better platform like @Trading212 or similar.

• 
  🌕✨🔥🎲 R888 🎲🔥✨🌕 (@robbysmiler) reported 4 minutes ago

  Did that → wrong dept again, no access to my ID Final solution? Drive 100+ miles to 'nearest' branch for a 2-min ID check. Rude rep offered no alternatives😡 Meanwhile, @Trading212 sorted a temp fix in 10 mins via app chat. Helpful, fast, no hassle🙏 #CustomerFail #virginmoney

• 
  bodybuilding investor (@Jwwbodybuilding) reported 6 minutes ago

  @InvestorFront @Trading212 Go to Interactive brokers...vastly superior service, just need to get used to the UI but it's a minor inconvenience

• 
  Cashflow King (@cashflow_king94) reported 6 minutes ago

  @Trading212 @Trading212Help @OKavrak if any investors are struggling to buy, drop a comment below - it will help to get the matter resolved.

• 
  GagolaValueCapital (@GagolaValue) reported 6 minutes ago

  @JamesP728 @Trading212 Customer service is unbelievable though. Very good

• 
  Kamba (@therealkamba) reported 9 minutes ago

  @RobinhoodApp @vladtenev Just opened my RH UK ISA. Lack of support for in-specie transfers is a non-starter for me. Also, no interest on uninvested cash in the ISA is not competitive with other providers. Where is your value proposition compared with @Trading212 for example?

• 
  T i t o 🐧 (@xT1T00) reported 10 minutes ago

  @shane80941270 @Trading212 2 reasons: 1/ Helios revenue from deal with CRWV hasn’t reached accounts yet and are coming from Q2 as the handover is now complete 2/ Crypto revaluation loss. This is paper loss cause they HODL a lot of BTC, ETH & SOL. Yes, trailing PE looks bad on paper but forward multiple is where asymmetry is. It depends on your risk appetite. $GLXY

• 
  Baconsarnie (@_baconsarnie) reported 14 minutes ago

  @Trading212 getting an error when depositing finds, just says temporarily unavailable on my bank?

• 
  Philsdividends (@philsdividends) reported 17 minutes ago

  @JamesP728 @kiss_my_axe85 @Trading212 Yeah still not a bad % tho and can transfer funds between my stocks and shares and doesn’t effect the 20k limit which is nice

• 
  Dr Goris Maximilien (@DrGoris) reported 19 minutes ago

  @Trading212Help @trading212 I have reviewed the update in the active conversation, but there is still no trace of my funds. As a customer, I expect a prompt resolution. If the refund is not processed within 24 hours, I will be forced to escalate this matter to the relevant financial regulators.

• 
  Frazer Grant (@financefraz) reported 19 minutes ago

  @ukgrind @Trading212 Wow didn’t actually know this and have the same issue!!

• 
  Chris Capital (@CapitalChr92373) reported 21 minutes ago

  @InvestorFront @Trading212 I did a partial transfer for the exact reason. Wanted to keep some in V for stability and eggs in baskets

• 
  Dr H.E.N.R.Y investor 🇬🇧 🇳🇬 (@DrHenryinvestor) reported 28 minutes ago

  @Dom_Investing @JamesP728 @Trading212 Draw back - can't withdraw till 57 years . At draw down time it's tax free first 25 percent and rest at the tax bracket that you are in at that time .

• 
  MikeC (@SocialMike) reported 29 minutes ago

  @Trading212Help @Trading212 Appreciate you responding but that wasn't the issue. Which puts us back to the OP: please sort out the logging-in authentication snakes 'n' ladders labyrinth that prevents me viewing my own statements. Or better, pls resume email statements.

• 
  Claire Gaskell (@dinkyallsop) reported 31 minutes ago

  @Trading212 i am having trouble opening a new account for my husband. We are stuck at the verify your email stage An email never comes through. Is there a help desk number (UK) please ?

• 
  Investment Beginer (@Investmentbegi) reported 31 minutes ago

  So been a little while since posting last weekend had the usual investments into my pies #trading212 So here’s the figures for now Invested £132.54 Value £135.50 * Unrealised gain £2.96 * So a small gain in under * at time of posting, or near as damn it

• 
  Kylocoys 🪱 (@Kylo53) reported 31 minutes ago

  @2147mill @Trading212 Just like the Monzo app - far worse since the update, hate using that now. 212 is not as bad, but clear downgrade.

• 
  CRG (@MacroCRG) reported 34 minutes ago

  a few thoughts regarding trading212 SIPP’s 1. they do not currently support employer contributions. which sucks ****. if you run a company, you simply cannot and should not use trading212 for your SIPP as it wouldn’t be tax efficient. hopefully this changes 2. they apparently have no fees. whatsoever. I’d like to get this in writing via a human as the bot doesn’t know what Gaudi is Gaudi is a specialist SIPP trustee company that newer/fintech platforms use because building and maintaining FCA-authorised SIPP infrastructure themselves is expensive and complex. thus platforms like Trading 212 essentially white-label Gaudi’s SIPP wrapper rather than building their own Gaudi will charge for their services - trading 212 may be absorbing that cost themselves as a loss leader to acquire SIPP customers, or the bot simply doesn’t know about it… or it may appear later down the line so yea, no employer contributions sucks ****. hope that changes. and need more clarification on fees

• 
  Conversations with Robby (@talkswithRobby) reported 37 minutes ago

  @Trading212 @Trading212Help Your team is withholding my funds. Your team hasn’t provided the solution despite me chasing on numerous times since December last year. It smells like BS on your teeth.

• 
  Ask Trading 212 (@Trading212Help) reported 37 minutes ago

  @Torque_is_Cheap @Trading212 If your desktop PC doesn’t have a webcam, it can still be used to access the account - it just won’t be able to become a trusted device. That extra selfie/video step is required only to mark a device as trusted, because we need to be certain it’s really you approving it. Without a webcam, you’ll simply stay on the standard login flow each time, using your password and 2FA.

• 
  حسام (@Hosss2001) reported 38 minutes ago

  @Trading212 @Trading212Help Any plans to start supporting Saudi Arabia u guys already support multiple countries from the region it’s honestly disappointing I can’t invest in @Trading212

• 
  El Esedi (@aliasaadi10) reported 40 minutes ago

  @Trading212 trading 212 should be banned - I am a customer and can't access my account because trading 212 only sends verification code to the app. but how can you get a code in the app when the app won't let you log in untill you enter the code!?? It's beyond idiotic. Don't use them ever!!

• 
  Cashflow King (@cashflow_king94) reported 42 minutes ago

  @1025Subzero @Trading212 You can ask right here. It may help someone else.

• 
  Lakky (@lakky1) reported 44 minutes ago

  PLEASE CHECK YOUR ONLINE CHAT FACILITY. No point offering this if you don’t respond. Customer service is terrible. #trading212

• 
  LamNam (@_LamNam_) reported 48 minutes ago

  @InvestLOng_ @Trading212 Checked mine about 600 times today and not had any issues.

• 
  Only Cornwall (@anthonyevans69) reported 51 minutes ago

  @JamesP728 @Trading212 It's ok but there's limited options for investing choice and orders are delayed somewhat so they can keep costs down - bulk them all at one time for everyone. Also, prefer to have my S&S ISA and SIPP under one umbrella.

• 
  Cashflow King (@cashflow_king94) reported 52 minutes ago

  @IamNobody_1234 @ChewieWins @Trading212 if you are in assets that you truly believe, does it really in a bear market? If Broadcom went down -40% i'd try to buy as much as possible (as example it's my biggest holding)

• 
  alex richards (@theoriginalalx) reported 53 minutes ago

  @MartinSLewis I put £1 in trading212 account used a special code you have out got £40 now it’s at £111 which isn’t bad with the current world situation.

• 
  Lee Trez (@LeeTrez) reported 59 minutes ago

  @cashflow_king94 @Trading212 I’ve done 2 years of this and now got the bug..

• 
  Helena (@helenaellieford) reported 59 minutes ago

  @Trading212 can you help me with my support request?