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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Problems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Login (38%)
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Trading platform (29%)
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Website (23%)
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Deposits (8%)
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Withdrawals (3%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Athens | Login | |
Genève | Website | |
London | Login | |
Buffalo | Trading platform | |
Leeds | Trading platform | |
Ho Chi Minh City | Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Tubb
(@NobbyTubb) reported
@1RookieInvestor @Trading212 I've managed to grab another 250k this afternoon no issue? 15-20k at a time on limit buy at price current
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mathew o'leary
(@TheMrOleary) reported
@tuitolipe @Greg33908090 @Trading212 He couldn’t fit on the bandwagon. FYI Greg, all platforms have struggled/been plagued with issues over the last couple weeks
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korky buchek
(@kwabzz) reported
Cancel my buy orders you little rodents wtf... it’s been cancelling for nearly an hour @Trading212
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Dan S.
(@houserhythm) reported
@Trading212 I registered last Wednesday, you stopped new registrations on Thursday; it’s been 5 business days with no new registrations and I’m still waiting on that ID verification… I get that it’s an unusual time, but it’s still a bad way to start a business relationahip…
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MHAsker_
(@MHAsker_) reported
I love how @Etoro sends me an automated email saying 'Begin trading by making a deposit!' but won't solve my problem I've been asking them too for *2-DAYS* now... To think, I left @Trading212 in favor of them and have gotten nowhere because of an account problem.
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Scott Lawrence
(@slawrence10) reported
@Trading212 Would be great if you could answer customer support - I can't withdraw from account and tried to update address with verification docs. Still waiting response from 19 Jan
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Khanvict
(@Allure_interior) reported
@Amy_Trades @Trading212 It is soo annoying! Add to thos their serviers been constantly down at the start 😓
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Alex Crawshaw
(@alex_crawshaw) reported
@Trading212 Hi, I noticed you have been replying to some tweets today. Still not had any further reply to my support ticket re: 2FA issue. Now 2 days effectively locked out of mobile app. Does it really take that long to deactivate 2FA once ID has been provided?
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Sam Shelley
(@SamShel37102727) reported
@Trading212 hey - I’m still waiting on a true layer payment from Sunday. Can you DM me please? Support agent said to monitor a thread on 212 community. Thread now says issue resolved but still no payment into my acc.
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ania2020
(@ania20203) reported
@Trading212 Hi, I'm wondering why PEIX (Alto Ingredients) doesn't work? I've got this in my portfolio and your platform doesn't show current chart or price? It's been like that nearly a week now? This is not acceptable. I'm looking to sell it within upcoming days. Can you please help. Thanks
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Damon
(@Damon95505280) reported
@Trading212 hi, I am having an extremely poor experience with your customer support, I would love a response, I am an existing customer.
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Tom Wilson 🇬🇧
(@_WilsT) reported
Would LOVE to be able to login to my @Trading212 account this week. Sort out your ******* servers!
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Aron Clementi
(@AronClementi) reported
@1RookieInvestor @Trading212 I have sand the question at the client service. Write me for the answer
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🥊
(@bookthatfight) reported
@Trading212 when is arkk wtf available on your platform?
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Buffetterian
(@buffetterian) reported
@Trading212 I have not any Problems with that App. I win mostly, sometimes i lose money.
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Khanvict
(@Allure_interior) reported
@Trading212 been trying to sell a stock on limit order it wont sell. Sell it on market order which is like 5-10% steeper it sells, wtf!? Sort yourself out ******* penchods 🤬
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Ioan Danuta
(@IoanDanuta) reported
@Trading212 Maybe it’s the most downloaded trading app in the UK but when comes to customer support you guys are -100, something went wrong with my login details and I needed your help and guess what I got 2 weeks since I send you the email and I still didn’t receive any response from you.
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Ioan Danuta
(@IoanDanuta) reported
@Trading212 First of all, 212 Training doesn't have customer support. I got almost 2 weeks since I'm waiting for an answer and nobody reply to my ccountless emails
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Chris Hanson
(@CHanson1986) reported
from
Ashton-under-Lyne, England
@Trading212 any reason I’ve not been able to log in via the app all day? Terrible service and can’t wait to change platform
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Mr Unknown
(@jack02956319) reported
@MichaelCoffey__ @coachbce @Trading212 Same. It’s annoying as hell. I’ve been having an issue this week where my selll executions have been less than what was on my screen. Disgraceful
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Zara
(@ZakNaksTrade) reported
@Trading212 @Gire75667549 I deposited £1000 on the 18th of January via your instant bank transfer service (truelayer). Money left my account but still not deposited. I have provided all evidence and waiting for a response. You can't keep ignoring me. It is unacceptable. ISSUE 567872
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CharlieW
(@charliejwoolley) reported
@Trading212 lost money problem now resolved, money found and credited to my trading account plus small compensation received. Should not have happened but it’s resolved . Thanks guys.
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jonas do universo paralelo
(@tuitolipe) reported
@DavidBrent21 @Greg33908090 @Trading212 at the end of the form I get internal server error 500
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Zara
(@ZakNaksTrade) reported
@Trading212 @stoykov_mariyan I deposited £1000 on the 18th of January via your instant bank transfer service (truelayer). Money left my account but still not deposited. I have provided all evidence and waiting for a response. You can't keep ignoring me. It is unacceptable. ISSUE 567872
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Zara
(@ZakNaksTrade) reported
@Trading212 I deposited £1000 on the 18th of January via your instant bank transfer service (truelayer). Money left my account but still not deposited. I have provided all evidence and waiting for a response. You can't keep ignoring me. It is unacceptable. ISSUE 567872
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punktech
(@thepunktech) reported
@Trading212 Why don't you have a customer support telephone number?
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Loots
(@Loots_McGee) reported
@1RookieInvestor @Trading212 Because **** the retail investors, that's why. I bet if we staged short ladder attacks to raise price we would be all be facing serious legal problems.
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Jiping
(@Jiping76598918) reported
@Trading212 it happens a lot that I can't log in and receive a message saying cannot connect to server. how do I get support on such problem?
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Michael Jacob
(@MickdRealist) reported
@Trading212 @Trading212 I need an urgent response on an issue I'm having on the platform. Can I send a DM?
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irfan Younis
(@iyounis2012) reported
@Trading212 That means a big disaster is on the way, like market crash etc