TPG Telecom outages and service status in Bells Creek, Queensland

Problems in the last 24 hours in Bells Creek, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Bells Creek, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

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  Oooh ****** it's DaveHPT 💉💉💉💉 (@DaveHPT) reported 3 minutes ago

  @TPG_Telecom I moved my mobile number to a different provider last month as I finally realised I had no coverage in the area I live and was paying for nothing since you moved to the Vodafone network. I just got charged again all the same. What gives?

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  Aussie bloke - who loves dogs (@rob29bennett) reported 5 minutes ago

  @TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think

• 
  HYE PRIDE (@thelifeofhye) reported 6 minutes ago

  @TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem

• 
  Surin Sam (@Persian_Lioness) reported 10 minutes ago

  @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

• 
  Sara Waguih (@SaraWaguih) reported 11 minutes ago

  @TPG_Telecom I have exteremly slow internet, Twitter, browsing and everything just doesn’t load on Wifi. I use 4G and they all load normally! Been trying to call customer service since the morning, long waiting time, I asked for a call back that was meant to happen an hour ago!

• 
  FilaMelody (@FilaMelody) reported 17 minutes ago

  @TPG_Telecom NBN is down

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  🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported 21 minutes ago

  @TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.

• 
  OffensiveUnicorn.bat (@bookabull) reported 22 minutes ago

  @ozniki @TPG_Telecom TPG a good they'll still shout you gotta give him a buzz tho ...you gota call them.. their customer service is actually pretty decent..

• 
  Luke Giles (@lukegilesADL) reported 22 minutes ago

  comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

• 
  Aussie Tech Guy (@NetworkDevOps) reported 24 minutes ago

  Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain