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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sanctuary Point, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sanctuary Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
Total Blackout (3%)
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TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
@TPG_Telecom Internet, Phone down in Epping whole day. No reported outage but your technical support line is also unreachable for past 45 minutes. TPG sucks!
Don’t even use NBN - have 5G wireless but internet has been down all day. Can’t even contact @TPG_Telecom support. Ughhhhh
You're the worst service in Australia how are you still in business @TPG_Telecom #TPG #telecomservice
@TPG_Telecom guys I desperately need some help. My account is a mess somehow and has incorrect info and I cannot access my email. I was disconnected after being transferred around 4 different departments and could not hear the last employee at all because of their mic.
@TPG_Telecom SIMBA is defrauding people in Singapore. Inspite of S$10 plan per month, they deducted S$10 twice from my account for a month's charge. Also, customer experience is the worst. Save yourself from this telecom operator. @TpgTelecom #Simba #Singapore
@NBN_Australia @n_c_oz @TPG_Telecom Joining nick on here! 2 properties are causing all this mess for so many of us!? Break in if you have to. We have had no ability to work, had to pay for extra child care costs and unable to manage basic life requirements. Every time estimate you push comes and goes! Fix it!!!
@TPG_Telecom hey hey. On an internet outage. Been on hold for almost 30 minutes with no indication of length of wait time etc. Do you have average wait time available?
@TPG_Telecom is there a current issue with email services? I can sign in but no mail will load, just a spinning wheel.
@jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend
@TPG_Telecom how is it that my elderly mother has had no service for almost 24 hours and no response from you? Customer service at its worst!