TPG Telecom outages and service status in Sanctuary Point, New South Wales

Problems in the last 24 hours in Sanctuary Point, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sanctuary Point, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported 1 minute ago

  @TPG_Telecom Internet, Phone down in Epping whole day. No reported outage but your technical support line is also unreachable for past 45 minutes. TPG sucks!

• 
  Theo 🛠 (@TheoKyrillidis) reported 6 minutes ago

  @TPG_Telecom you had a planned outage for my area on the 17th, it's the 19th today. NBN website indicates no outage. Please explain. Yes, I've rebooted the modem and reset the NBN.

• 
  Wonderosities (@Wanderosities) reported 7 minutes ago

  @TPG_Telecom how much longer will the NBN be disconnected in Rydalmere, NSW? It's been off since 11am this morning! Are u going to reimburse me for the extra data I have had to use from mobile hotspotting so i can work. Service has been terrible lately!! Might be time to change

• 
  David Fogarty (@davejem) reported 7 minutes ago

  @Craig_Zimmerman @TPG_Telecom Hot tip - call their help desk - provider will likely need to book a nbn tech for replacement. Longer you wait, the lower in the queue...

• 
  Surin Sam (@Persian_Lioness) reported 9 minutes ago

  If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent

• 
  Aussie Tech Guy (@NetworkDevOps) reported 10 minutes ago

  @TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

• 
  Bree Wyatt (@breebreerocks) reported 10 minutes ago

  @TPG_Telecom unsure why you requested to use my tpg email for info re my new home connection when you CANCEL AND CLOSE that email to move the account. Thanks for cutting my connection to all my moving services the day before I move.

• 
  Matt Clements (@dfc005) reported 10 minutes ago

  @TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.

• 
  brad kitschke (@BradKitschke) reported 11 minutes ago

  when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

• 
  OffensiveUnicorn.bat (@bookabull) reported 11 minutes ago

  @ozniki @TPG_Telecom TPG a good they'll still shout you gotta give him a buzz tho ...you gota call them.. their customer service is actually pretty decent..