TPG Telecom Outage Report in Parramatta, New South Wales

Problems in the last 24 hours in Parramatta, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Parramatta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (84%)
• Phone (7%)
• Wi-fi (5%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Parramatta, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	3 days ago
Sydney	Phone	10 days ago
Sydney	Internet	14 days ago
Sydney	Internet	16 days ago
Sydney	Internet	19 days ago
Sydney	Internet	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Parramatta, New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

• 
  Alexander Swift (@alexanderswift) reported 2 minutes ago from Sydney, New South Wales

  @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

• 
  R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported 3 minutes ago from Sydney, New South Wales

  @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

• 
  Yu Dan Gu (@YuDanGu1) reported 4 minutes ago from Sydney, New South Wales

  @TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 5 minutes ago from Sydney, New South Wales

  @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

• 
  sachi (@sachi_sam) reported 9 minutes ago from Sydney, New South Wales

  @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

• 
  Thomas Nguyen (@ThomasHNguyen) reported 12 minutes ago from Sydney, New South Wales

  Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

• 
  💧Jamie (@scibidoo) reported 15 minutes ago from Sydney, New South Wales

  @TPG_Telecom - Any known issues with internet in Como?

• 
  Brett Flower (@ELCA_Brett) reported 17 minutes ago from Sydney, New South Wales

  Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

• 
  Sacha Fernandez (@sacharules) reported 21 minutes ago from Sydney, New South Wales

  @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

• 
  Yu Dan Gu (@YuDanGu1) reported 24 minutes ago from Sydney, New South Wales

  @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 27 minutes ago from Sydney, New South Wales

  Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

• 
  Tj 📷👨🏽‍💻 (@Tj__Edwards) reported 29 minutes ago from Sydney, New South Wales

  @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

• 
  Baleen Recruitment (@baleenrecruit) reported 29 minutes ago from Sydney, New South Wales

  @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

• 
  Pelli69 (@pelli_69) reported 34 minutes ago from Sydney, New South Wales

  @TPG_Telecom internet is down in collaroy?

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 35 minutes ago from Sydney, New South Wales

  Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

• 
  Sacha Fernandez (@sacharules) reported 39 minutes ago from Sydney, New South Wales

  Internet NBN connection down on the weekend. Again! @TPG_Telecom

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 44 minutes ago from Sydney, New South Wales

  @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

• 
  Sacha Fernandez (@sacharules) reported 51 minutes ago from Sydney, New South Wales

  @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

• 
  Alexander Swift (@alexanderswift) reported 56 minutes ago from Sydney, New South Wales

  @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

• 
  Sacha Fernandez (@sacharules) reported 58 minutes ago from Sydney, New South Wales

  @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob O’Connor (@catachretical) reported 4 minutes ago

  @thehistoriann @TPG_Telecom Alas, this is has been my experience too. I had an excellent NBN provider with top-notch customer service. Then it was bought up by TPG. Six weeks after I first notified them I'm still waiting for them to acknowledge a DNS problem, or offer any advice beyond 'reboot the modem'.

• 
  Andy Yap (@andyyapwh) reported 5 minutes ago

  @TPG_Telecom The escalation to the NBN management only occurred after a heated conversation with your engineering support. This should already been done on day two rather than waiting for 6 days later. Given the efficiency level of NBN, escalation should be done sooner rather than later.

• 
  Scott Bailey 🌱🌈 (@Scotty_Bails) reported 6 minutes ago

  @TPG_Telecom is there an outage in Rutherford NSW? Our internet is gone.

• 
  Nigel Richardson (@NigelRichardson) reported 11 minutes ago from Melbourne, Victoria

  Serious question - does anyone else have @NBN_Australia dropouts every time it rains ? I don’t think I’m imagining it - it’s almost like my internet stability in my house is based on a barometer. Anyone else got this - or just me ? @TPG_Telecom

• 
  Rick Nunez (@ricknunez_) reported 15 minutes ago

  @benkimber I’m all for automating processes & targeted use of bots, but sometimes a real in-person reply is needed. Definite #fail @TPG_Telecom

• 
  Adam Vinning (@adamvinning) reported 16 minutes ago from Canberra, ACT

  @TPG_Telecom is there an issue in Barton, ACT? There seems to be no internet available?

• 
  pseudomorph (@pseudomorph) reported 17 minutes ago

  ******* @TPG_Telecom's cancellation process is bullshit. How is anyone possibly meant to be able to give 30 days notice of a cancellation when changing service provider?

• 
  Dr Kristie Flannery (@thehistoriann) reported 18 minutes ago

  Terrible service from @TPG_Telecom today. We are new customers, sent an incomplete set up kit, no solution from a useless tech support, only putting us on hold for 60 min! What a disappointing experience. #nbn #internet

• 
  Alex Thornton (@Skymasterfunk) reported 22 minutes ago from Sydney, New South Wales

  Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

• 
  SMG Studio: Buy Moving Out 📦 (@smgstudio) reported 22 minutes ago

  @DumbparameciuM @TPG_Telecom I'm trapped in the "if I change i'll be relocked into a multi-year contract" problem.