TPG Telecom outages and service status in Albury, New South Wales

Problems in the last 24 hours in Albury, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Albury, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anon2611 (@AnonymouSS_2611) reported 3 minutes ago

  @TPG_Telecom I’m trying to update my credit card with you guys and it’s impossible, spent 2 hours on the phone, have gone through every possible online step, have had test transactions hit my card and we’re still not there, can someone useful help me?

• 
  sahil kamboj (@SAHILKAMBOJJ) reported 10 minutes ago

  @TPG_Telecom I made that complaint 3 months ago 2023/01/02177,but I'm still waiting. I lost an exam worth 800$ and took the day off from work and your internet play up speed was 10 Mbps despite my plan was 100mbps. And you still denied to compensate.

• 
  🍯 (@jjjadedx) reported 11 minutes ago

  @TPG_Telecom I submitted my cancellation request THREE TIMES 3 weeks ago via your website & you told me you never received it. Am i to be penalised for your faulty website? Do I now have to pay an extra month because of that?

• 
  aseem seth (@aseemseth08) reported 13 minutes ago

  @TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232

• 
  Matt Clements (@dfc005) reported 13 minutes ago

  @TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.

• 
  andy cheadle (@WesleyTokolosh) reported 15 minutes ago

  @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

• 
  Julian Lee (@SaberNodoka) reported 16 minutes ago

  @TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.

• 
  andy cheadle (@WesleyTokolosh) reported 16 minutes ago

  @TPG_Telecom mobile services for standalone accounts in southern Tas have been out since 3pm yesterday. No comments from you about the cause or when service will be restored. Poor.

• 
  Paula Boardman (@PaulaBoardman) reported 17 minutes ago

  @TPG_Telecom is there a system outage?? I’d been experiencing temporary/short outages but it’s not connecting at all now

• 
  guseyk (@guseyk) reported 19 minutes ago

  Hey @TPG_Telecom why had my internet gone so bad?