TPG Telecom outages and service status in Forbes, New South Wales

Problems in the last 24 hours in Forbes, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Forbes, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kandy Cube (@KandyCube) reported 5 minutes ago

  @TPG_Telecom thank you for the reply, the service came back after 5 hours

• 
  Myckael Mahe (@MyckaelMahe) reported 5 minutes ago

  @TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?

• 
  Paul Wood (@pauljwoodau1) reported 9 minutes ago

  @TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.

• 
  Matt Clements (@dfc005) reported 18 minutes ago

  @TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 22 minutes ago

  My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers

• 
  Julian Lee (@SaberNodoka) reported 23 minutes ago

  @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

• 
  brad kitschke (@BradKitschke) reported 23 minutes ago

  when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

• 
  Deathmatch Police (@ObzenCSGO) reported 24 minutes ago

  What did you actually "fix"? Because I'm still getting these goddamn ******* dropouts, man. @TPG_Telecom tell NBN to get their **** together, holy ****.

• 
  Yukinori Hiroe (@yuki_0_yuki) reported 28 minutes ago

  @tpgaustralia @TPG_Telecom I simply asked them for the specific numbers causing the slow speed, but they haven't provided any information at all.

• 
  andy cheadle (@WesleyTokolosh) reported 29 minutes ago

  @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?