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TPG Telecom

TPG Telecom outages and service status in Lowood, Queensland

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Lowood, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Lowood, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • howtoleaveamark
    clybes (@howtoleaveamark) reported

    @TPG_Telecom our NBN keeps dropping out but the site does not show any planned issues in Melbourne.. I'm in Fitzroy. Is this a known issue?

  • cycycychry
    c money (@cycycychry) reported

    @TPG_Telecom cannot make a call using your telecommunications tower. Fix this issue ASAP pls or I will switch providers and make calls 2 the Ombudsman using my HOME PHONE which will charge u $600 each complaint and I got time 2day

  • JayWright23
    James Wright (@JayWright23) reported

    @TPG_Telecom Wtf going on with my internet here in Melbourne? My wifi not working and I can’t watch my sport??

  • howtoleaveamark
    clybes (@howtoleaveamark) reported

    But I can't get any help because @TPG_Telecom have done nothing about it. So we're forced to use the service but can't actually get any support if the provider is incompetent?

  • AlBendall
    Al Bendall (@AlBendall) reported

    @TPG_Telecom Unfortunately your app doesn't reflect this nor did you contact me. I've now spent the better part of today chasing this up. A crap customer experience? Absolutely!! The 'active connection' you mentioned is not my concern, and furthermore with iiNet - a company YOU OWN!!

  • DCAU7
    DC (@DCAU7) reported

    @TPG_Telecom So, to be clear: If there is a viable alternative of accessing extra data at a reasonable price AND being able to access it when required, this would be very helpful. I’m sure this would be very helpful to many people in the same situation. I know it would help me.

  • AndrewDG05
    Andrew (@AndrewDG05) reported

    @TPG_Telecom Where did I find tpg username or customer I’d

  • DCAU7
    DC (@DCAU7) reported

    @TPG_Telecom All good now, Daisy. Also, I sincerely apologise for being rude. The internet is fundamental to a few projects that I provide (for free), and loss of internet is a major thing and prevents a lot of things from happening. Cheers.

  • Mushfiqur851
    Md Mushfiqur Rahman (@Mushfiqur851) reported

    @TPG_Telecom what the f**k tpg..your service is ****..internet is down and no one is answering phone?

  • DCAU7
    DC (@DCAU7) reported

    @TPG_Telecom As an example, I was told earlier today that the problem was resolved yesterday. It was not. Whoever decided that it was resolved did not speak to me. Instead, the escalation process was delayed (again). This has happened previously as well, and was raised with the ombudsman.