TPG Telecom Outage in Maclean, Logan, State of Queensland

@TPG_Telecom It’s OK now. Don’t know what the problem was.

@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

@TPG_Telecom Yep was 2 phs and 2 computers that were not working

@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

@TPG_Telecom My customer no is 6955053

@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.

Why is @TPG_Telecom is increasing its #nbn price while the service and quality is the same????

@TPG_Telecom What’s not sustainable is companies exploiting everyday people for profit! Feels like maybe it’s time for a change considering the amount of drop outs for “emergency work” when your service is that unstable how can you justify this?

@TPG_Telecom How can a customer auto forward their TPG email to another email address? Your "post office" doesn't have an option for this.

@TPG_Telecom If that's the case then I will be advising this and future customers to avoid your email service and use the far superior a more secure @gmail or @Outlook and just redirect their tpg mail to that address. No IMAP, my Gods! You know it's the 2020's right?

@TPG_Telecom how can you bump the prices when I’m on a contract for a set time frame and set amount. I would have thought you could only raise the prices once the contract had ended. Also when I’m constantly getting outage notices how can you

@TPG_Telecom Hi guys. What are your IMAP settings? I'm trying to set up a customer and it's rejecting their login details. Please don't tell me you only offer POP.

@slpng_giants_oz @Aushiker @TPG_Telecom That would mean for a company to write down a list of excluded websites. They couldn't possibly write down every website where their advertisement is excluded. I don't blame the company for not having a list of right-wing websites.

@TPG_Telecom Hi, my NBN service is down from morning. I didn't get any notification for planned outage. Can you pls check and advice.

Gave up on my previous providers #NBN speed and moved over to @TPG_Telecom #5G 8mths ago. Paid every bill on time and then missed one payment, called for a 6 day payment extension and was told you couldn't help! Working from home using mobile hotspot because TPG_Telecom #failed😠

Hey there @TPG_Telecom! I need to cancel my internet subscription and I cannot, for the life of me, find a way of doing it online, via my account settings. Is it phoning you really the only way? That can’t be right! Please, send help! 🛟