TPG Telecom Outage in Maclean, Logan, State of Queensland

@TPG_Telecom It’s OK now. Don’t know what the problem was.

@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

@TPG_Telecom Yep was 2 phs and 2 computers that were not working

@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

@TPG_Telecom My customer no is 6955053

@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.

@TPG_Telecom Are y’all having issues on your end? Our NBN is cactus and when I try to load up the Service Status page on your website it times out. Eastern suburbs of Melbourne.

@TPG_Telecom what is happening with your support? I keep getting dropped on my phone calls and progress nowhere with my issue. I've tried calling 4 times in the past week now. Starting to regret switching over to you. DO BETTER!

@TPG_Telecom It just never works I’m paying for nbn and apparently I have the best that yous have to offer. But yeah never works I’ll be leaving and finding another internet provider

Seriously @TPG_Telecom you need to fix your goddamn connection infrastructure or figure out how to detect faults better, cause your **** right now ain't ******* cutting it.

@TPG_Telecom the app is where i am supposed to lodge issues and when it gave me the opportunity it just suddenly closed and removed the messages - it's been progressively getting slower since july last year but app hasn't worked properly since October

@TPG_Telecom haven’t had service all day. No support on helpline and told to use app. Registered a fault eight hours ago and no response. Will I have to wait till Monday for a response?

No one else in the street has these issue except for us. We are also the only ones in the street with TPG. Looks like it’s all their fault as usual. They will lie and their service is terrible trying to help resolve issues.@TPG_Telecom

@TPG_Telecom Another day, another internet issue at our residence. TPG is by far the most unreliable service provider in Australia. Constant drop outs, constant outages and their response is they can’t see anything on their end. Terrible service. Change now while you can.

@TPG_Telecom the app times out and won't give me the speed but last few days my speed is terrible and constant buffering - what gives. It's gone downhill for the last 6 months and i am paying for speed !

So, is @TPG_Telecom internet down? Because...you know...nothing happening here.