TPG Telecom Outage Report in Morisset East, Lake Macquarie Shire, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Morisset East, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Morisset East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (71%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (4%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Morisset East, State of New South Wales
Latest outage, problems and issue reports in Morisset East and nearby locations:
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Simon H
(@simon300376) reported
from
Central Coast, State of New South Wales
@TPG_Telecom NBN dropouts again, persistently having same problem and now customer service directs to online chat, which is hopeless when your internet is down. Hopeless TPG. Am going to churn.
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Simon Harper
(@simon300376) reported
from
Central Coast, State of New South Wales
@stevetua @TPG_Telecom Thanks for letting me know. Can’t even speak to @TPG_Telecom , dumped off tech support line! Hopeless.
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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clybes
(@howtoleaveamark) reported
@TPG_Telecom our NBN keeps dropping out but the site does not show any planned issues in Melbourne.. I'm in Fitzroy. Is this a known issue?
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DC
(@DCAU7) reported
@TPG_Telecom So, to be clear: If there is a viable alternative of accessing extra data at a reasonable price AND being able to access it when required, this would be very helpful. I’m sure this would be very helpful to many people in the same situation. I know it would help me.
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Al Bendall
(@AlBendall) reported
@TPG_Telecom After spending a further 30 minutes on hold only to be told you're "still waiting for an update". Its about time @TPG_Telecom get off their arses and drive this issue to resolution. Ive been waiting for nearly a week while your people to bugger all. Unacceptable.
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DC
(@DCAU7) reported
@TPG_Telecom Except, they aren’t. TPG escalated it to the NBN Co, NBN Co have escalated it to a third party. I was told they won’t look at it until the 11th. The problem started at 2 PM (ish) yesterday and affects others as well. If they look at it on Monday, that will be 5 days down.
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Al Bendall
(@AlBendall) reported
@TPG_Telecom Unfortunately you're again incorrect Daisy, I'm the one thats been making these calls - is your outbound phoneline out of order? Additionally you people committed to having this issue resolved by 8.00am on 12 January. Only 4 days late. I's still not done. #crapservice #tpgfail
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DC
(@DCAU7) reported
@TPG_Telecom As an example, I was told earlier today that the problem was resolved yesterday. It was not. Whoever decided that it was resolved did not speak to me. Instead, the escalation process was delayed (again). This has happened previously as well, and was raised with the ombudsman.
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Al Bendall
(@AlBendall) reported
@TPG_Telecom Unfortunately your app doesn't reflect this nor did you contact me. I've now spent the better part of today chasing this up. A crap customer experience? Absolutely!! The 'active connection' you mentioned is not my concern, and furthermore with iiNet - a company YOU OWN!!
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c money
(@cycycychry) reported
@TPG_Telecom cannot make a call using your telecommunications tower. Fix this issue ASAP pls or I will switch providers and make calls 2 the Ombudsman using my HOME PHONE which will charge u $600 each complaint and I got time 2day
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Karen #WaywardForever
(@CharmedKaren6) reported
@TPG_Telecom every since midnight i have had no internet. i have tried multiple times to restart my modem and nothing. why is a planned outage causing this? i have stuff i need to get done.
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Robert Aynsley
(@robertaynsley) reported
@TPG_Telecom @NBN_Australia Is there a problem with the NBN in Leichhardt NSW? My connection has cut out 4 times tonight. This has never happened before. Thanks