TPG Telecom outages and service status in Penola, South Australia

Problems in the last 24 hours in Penola, South Australia

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Penola, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rajesh Sarin (@Rajesh_Sarin) reported 8 minutes ago

  Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

• 
  Raymond Fitzpatrick (@RaymondFitzy) reported 9 minutes ago

  @TPG_Telecom @simon40031934 The issue is everyone through TPG/iinet is having routing issues we connect to asia which means were all getting 150ms on games

• 
  Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported 10 minutes ago from Sydney, New South Wales

  WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.

• 
  bumpyroadtobubba 👩‍👧🐶🐶🌱 (@princessmaryjo) reported 11 minutes ago

  @TPG_Telecom how is it that my elderly mother has had no service for almost 24 hours and no response from you? Customer service at its worst!

• 
  Prateek Nayak (@pnyak_) reported 11 minutes ago

  @TPG_Telecom @LynnD_1401 So service restoration by 7AM tomorrow? 😓

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 11 minutes ago

  My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 13 minutes ago

  @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

• 
  brad kitschke (@BradKitschke) reported 14 minutes ago

  when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

• 
  AvSteR (@AviOrski) reported 16 minutes ago

  @NBN_Australia @n_c_oz @TPG_Telecom Joining nick on here! 2 properties are causing all this mess for so many of us!? Break in if you have to. We have had no ability to work, had to pay for extra child care costs and unable to manage basic life requirements. Every time estimate you push comes and goes! Fix it!!!

• 
  Nic A (@n_c_oz) reported 18 minutes ago

  @jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend