TPG Telecom

TPG Telecom Outage Report in Stanmore, Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Stanmore, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Stanmore, Gold Coast, State of Queensland 04/18/2024 18:30

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stanmore, Gold Coast, State of Queensland

The most recent TPG Telecom outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Stanmore, State of Queensland

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Yep was 2 phs and 2 computers that were not working

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

  • macdj86 James Macdougall (@macdj86) reported from Brisbane, State of Queensland

    @TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

  • fourdarklines Aidan Gavin (@fourdarklines) reported from Brisbane, State of Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    @No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom It’s OK now. Don’t know what the problem was.

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no internet .. all day .. wtf ?

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom My customer no is 6955053

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    @TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • thatmouthywoman That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸 (@thatmouthywoman) reported

    The other day, my bank account got hacked so had to call the bank, who then proceeded to cancel my card. Last night, my mobile phone company sent me an email, they tried to take payment but couldn't. Since 11pm I've received 3 emails and 2 texts. @TPG_Telecom

  • JasminAyles Jasmin Ayles (@JasminAyles) reported

    @TPG_Telecom @emmalouisewalls It is after 4:30 and the internet is still down, do you have a realistic ETA?

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • FrankBe69416019 angelina reigns (@FrankBe69416019) reported

    @thatmouthywoman @TPG_Telecom My account had exactly the same issue as yours, was also hacked I was referred to #tech_louis on Instagram he recovered my account for me contact him I'm sure he'll help you

  • indolentdandy Brian Ward BA (Hons) PhD (@indolentdandy) reported

    I get my @NBN_Australia through @Internode in Fitzroy. On 13 March my IPv6 connectivity (set up correctly in my router and working since June 2020) stopped. I suspect a back-end problem with parent company @TPG_Telecom. Anyone with the same problem?

  • brisbinchicken Michael (@brisbinchicken) reported

    @TPG_Telecom Have checked all of these things, this isn’t my first rodeo. Is there no outage on your end or what? Could do without the pointless run around.

  • StanGoodvibes Stan Goodvibes (@StanGoodvibes) reported

    @TPG_Telecom I'm in Bexley North, Sydney. Ever since the big rainstorm 2 weeks ago the internet has been terrible. We get 24mbs at best, and then it drops off completely and kills netflix/Prime/laptop. Worse in the evenings. What happened?

  • jacquiplath Jacqueline (@jacquiplath) reported

    @FinancialReview @TPG_Telecom @Maxepmason There is a lot more to protest about. Paying for a service that you don’t get. Being passed around like a ball when trying to call. One can spend the day on the phone & still not resolve anything. Unbelievable!

  • SabirJay Jibran (@SabirJay) reported

    @TPG_Telecom have you shutdown your services? No mobile signals since morning. I am expecting some important calls this morning. No network outage communication, no notification! Definitely going to change my network soon!!

  • benoit_hamet Benoit HAMET (@benoit_hamet) reported

    @TPG_Telecom @networkoutage Since about 6:30 no NBN and no phone; modem restarted multiple times Please fix