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TPG Telecom

TPG Telecom Outage Report in Turramurra, Ku-ring-gai, New South Wales

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 85% Internet (85%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)

Live Outage Map Near Turramurra, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Phone 6 days ago
Sydney Internet 10 days ago
Sydney Internet 13 days ago
Sydney Internet 15 days ago
Sydney Internet 19 days ago
Sydney Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

  • paola_rojas
    Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • IainBrewSydney
    Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • choox75
    #Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • Taylorville29
    Neil Taylor (@Taylorville29) reported from Sydney, New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

  • emersoncmartins
    Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • _Musie10
    Musie Elongo (@_Musie10) reported from Sydney, New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • parisba
    Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South Wales

    Stupid TPG FTTB.

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • Bazzio101
    Bazzio101 (@Bazzio101) reported from Sydney, New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • parisba
    Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South Wales

    Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

  • Social_Sunny
    Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • NickTrebla
    💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_huffer
    matt huffer (@matt_huffer) reported

    @TPG_Telecom what is happening in Bayswater 3153? Been out all afternoon with no comms what’s happening besides there’s an issue. Need to plan for rest of the week if it’s a long term issue

  • LunarDarkling
    𝕷𝖚𝖓𝖆𝖗 ~ 𝕿𝖍𝖊𝔂 /𝕿𝖍𝖊𝖒 (@LunarDarkling) reported

    It's illegal to manipulate a customer into paying for something by denying them a credit on the account for the service they paid for @TPG_Telecom I paid for internet. I didnt have internet for 3 weeks. You dnt then get to trick me to pay for a modem I said I wouldnt pay for.

  • Ci3l5
    Ci3l (@Ci3l5) reported

    @TPG_Telecom my internet is down I'm Melbourne

  • Plasma_06
    Troy Smith (@Plasma_06) reported

    @TheyCallMeObZen @TPG_Telecom I had an issue like that last year. It's most likely an issue in the pit or powerline. Normally caused by bad wiring or water damage.

  • emanuelgold3
    _emanuelgold (@emanuelgold3) reported

    @TPG_Telecom My NBN has been cutting in and out constantly the past 24 hours, Leichhardt 2040. Can you support please?

  • TheyCallMeObZen
    ObZen 🇺🇦 (@TheyCallMeObZen) reported

    @TPG_Telecom I restarted my router again a couple hours ago, and I'm back to stable connection, but I also had this same problem yesterday, having to restart then, too. This router has had no problems in the 6 months I've had it.

  • SaiLakkaraju
    Dr.Sai K Lakkaraju PhD (@SaiLakkaraju) reported

    @TPG_Telecom my nbn connection became jumpy since an nbn technician tried to fix a problem on our street a week ago. Could you please raise a ticket.

  • aedanr
    Aedan Roberts (@aedanr) reported

    @TPG_Telecom Hi, I had a text and email last week about an NBN outage, but for an address that is not mine. How can I check whether my contact details are incorrectly associated with someone else's account?

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported

    day 4 with NO internet because @TPG_Telecom refuses to send someone urgent to fix the connection. friday is the next 'available' appointment. Thank you @TPG_Telecom !!!! 😡😡😡

  • aimee_maree
    Aimee Maree (@aimee_maree) reported

    Ok wow @TPG_Telecom never ever use this service I am trying to lodge a complaint and I have been passed between four people none located in Australia and not one understands how they are breaching consumer rights