TPG Telecom outages and service status in Darwin, Northern Territory

Problems in the last 24 hours in Darwin, Northern Territory

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Darwin, Northern Territory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sahil kamboj (@SAHILKAMBOJJ) reported 8 minutes ago

  @TPG_Telecom 2022/01/02177 that's my complaint number have a look I can't be any clear then that

• 
  Myckael Mahe (@MyckaelMahe) reported 10 minutes ago

  @TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?

• 
  🍄👑.♡peachy♡.👑🍄 (@pwncess_peach) reported 10 minutes ago

  @TPG_Telecom guys I desperately need some help. My account is a mess somehow and has incorrect info and I cannot access my email. I was disconnected after being transferred around 4 different departments and could not hear the last employee at all because of their mic.

• 
  Luke Giles (@lukegilesADL) reported 15 minutes ago

  comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

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  Rajesh Sarin (@Rajesh_Sarin) reported 15 minutes ago

  @TPG_Telecom Tpg Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

• 
  Eileen 🌈 (@BellaBaby74) reported 20 minutes ago

  @TPG_Telecom That is quite ok. Ignore my question. It was my new provider setting up the modem to connect me. I will contact TPG to cancel my account. Thanks for all the help in the past. Appreciate it. 👍

• 
  Julian Lee (@SaberNodoka) reported 27 minutes ago

  @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.

• 
  HYE PRIDE (@thelifeofhye) reported 27 minutes ago

  @TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem

• 
  UnfilteredThoughts (@lunaticindarwin) reported 33 minutes ago

  @TPG_Telecom hey hey. On an internet outage. Been on hold for almost 30 minutes with no indication of length of wait time etc. Do you have average wait time available?

• 
  Skarfigo (@Skarfigo) reported 35 minutes ago

  @TPG_Telecom Your best just got worse. I work from home and you’ve just updated that internet will be out until 6pm! It went dead yesterday at 10:30 pm. Same thing happened last month. Expensive, slow, unreliable internet: WTF happened Australia? @NBN_Australia #auspol