TPG Telecom Outage in Kensington and Norwood, Burnside, State of South Australia

@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

@TPG_Telecom 4am and right on cue, no WiFi. Happens every night, several times. I work nights until quite late so this is when I relax and watch tv. We have no digital tv signal here so all our news and media comes through the NBN. 😣 So frustrating when it consteantly drops out.

@TPG_Telecom In the email I suggested it was something at street level as white ants ate through the power lines a couple of times causing SA Power & SA Water to repeatedly dig up the street out front. Everyone in our street has issues regardless of who they’re with. We had power outages too.

@dobes @moylecroft I had no end of problem with NBN but not TPG fault

@Telstra Apparently you (Telstra) are having ‘technical issues’ and aren’t giving TPG any indication as to when the issue will be resolved or when I will be connected.. 2 and a half weeks without internet and counting. Dismal service

@TPG_Telecom Hi there - my NBN home internet seems to be having issues this evening. Was running really slowly when I got home, so I reset the NTD and my router. Now I have no internet - seems to be DNS related? Reset both devices a few times without success. Any advice?

@TPG_Telecom I’ve made a total of 16 calls to try and get my internet transferred to my new house. Still no closer to getting connected and you refuse to turn off service and stop charging at the place I left a week ago. Is TPG serious? How many more calls needed? 30? 50?

@TPG_Telecom we've been without internet for a week now and your tech has not shown up to 2 appointments and has had to reschedule 3 days later as 'that was the earliest available time' however my neighbour called up after me with the exact same issue and got his fixed next day

Hey @TPG_Telecom - repeated drop outs, super slow speeds and 5G issues over the last week. What’s going on? Located in Canberra.

@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

@TPG_Telecom Hi...my NBN suddenly died. I am in Willoughby. Is there an outage currently?

@TPG_Telecom This is very irresponsible of TPG to promise call back & no response for over 3 hrs- we are without internet (at no fault of ours) & it seems will have to wait 48 hrs - customer service was pathetic & least bothered abt customer problems - at time very rude & arrogant attitude

@TPG_Telecom u done it again - had to stay on the call 2 hrs - my internet service was stopped today all of a sudden - my account had wrong details - escalated to the manager in charge - promised call back in 20 min - it has been over 2 hrs - no call from TPG- m without internet

@TPG_Telecom one of the pathetic service and Internet provider. This is the last chance I am giving you. If my Internet issues not fix by tomorrow, I am going to cancel your service without paying any exit fees. @NBN_Australia #Internet

Ugh @TPG_Telecom is the NBN down again today? Ryde area?