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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (67%)
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Online Play (24%)
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Glitches (6%)
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Game Crash (3%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manaus |
Sign in | |
 Copenhagen |
Game Crash | |
 Essen |
Online Play | |
 Caen |
Online Play | |
 Athens |
Online Play | |
| Brandenburg an der Havel |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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FatSauusage
(@FSauusage) reported
@Sughabare @Dante8016 @TheDivisionGame The fix some players do is they restart the game. Worked for me on pc. Annoying though so i'll wait it out before they fixed it
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natan Levy
(@vqSsFBqRtBb4G0E) reported
@mircea78 @TheDivisionGame Game reset again after you get a key. yes an old problem that was broken again lol
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Anderson Menatto
(@Amenatto) reported
@TheDivisionGame The agent levels up but doesn't gain keys?? Please fix this!!!
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Jakub Havel
(@HAVEKKH1) reported
@TheDivisionGame Idk if its only me, but i still cannot update my game - Download failed due to a disk write error :/
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DYSTOP14
(@DYSTOPIA_GR) reported
@TheDivisionGame We dont get apparel keys 💀 any plans to fix that?
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Ghost 31B
(@Ghost31b) reported
@TheDivisionGame Getting really sick and ******* tired of NPCs getting stuck behind walls and can’t finish the mission. Fix the real ******* problems.
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svindler
(@svindlerr) reported
@Archangel5090 @TheDivisionGame They need to fix the game before pushing paid content, things like that pisses off communities
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Vylna
(@Vylnation) reported
@TheDivisionGame I havent got any more keys past 8 out of 27 on the apparel event .... what is going on ?! i did bunch of extra levels and according to the game I WAS supposed to get the keys, i have lost over 4-5 keys right now as i type this.. seriously guys, fix ur damm game !!!
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Mircea Lucian
(@mircea78) reported
@mackemsrule @TheDivisionGame I got the same problem...and it's the first time I'm encountering it contrary to what the others are saying,I'm playng on XBL and Series X if it counts for anything.
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madBANGORLAD
(@FREEDOM09307473) reported
@TheDivisionGame Since I logged in this morning I’ve had the error message on bottom of the screen saying’poor connection to server ‘ it’s not my connection it’s fine with other games and my speed is good it’s this ****** up game 3 deltas in one day that’s a first for me
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Mircea Lucian
(@mircea78) reported
@Big_BProd @TheDivisionGame You should get one every 4 levels and they are not that hard to do with 3-4 directives activated and with the world set at challenging at least...the problem right now it's that you don't get any keys due to an annoying bug,hopefully it'll get fixed soon.
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Deantwon
(@Tweezydak1d) reported
@YouKnoDaVibes @TheDivisionGame Fix the game then give us new clothes!
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madBANGORLAD
(@FREEDOM09307473) reported
@TheDivisionGame I’ve just noticed I i to am not getting any apparel keys the only way to get keys ATM is to buy premium credits unintentional I’m not so sure but if this is the case I won’t be spending another penny on this **** game again please fix this
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Lugiano Rubio
(@knightz78) reported
@TheDivisionGame invisible glitch still there.. what a joke
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NamorSubmariner
(@NamorSub) reported
@TheDivisionGame Both Apparel normal and event box keys do not show whenntgey are collected. This has been happening sin TU16. The suddenly you get 4 keys to appear. Please fix. Platform PS.
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Harley xx
(@m_rockchick) reported
@TheDivisionGame I've done 11 control points today and not had a single exotic component drop thought this issue had been fixed
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Florian
(@NeoFox01041987) reported
@TheDivisionGame Fix the crash to Desktop on PC on dx 11 and 12 -.-*
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AttilaWSH
(@AttilaWSH) reported
@mircea78 @Big_BProd @TheDivisionGame Logout, login that will fix it
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Suga Suga 🇨🇦
(@Sughabare) reported
@vgbati69 @TheDivisionGame Only if you don't mind all the issues that are presently plaguing the game. Can't break down items, can't add the new weapon talent to any of the guns, missing apparel keys to name a few.
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nounounou
(@Nounew887) reported
@JasonB52161134 @TheDivisionGame @PoopyPants75 Bug - fix - another bug - fix - old bug reappear - fix - unplayable - fix
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Cameron Stewart
(@TNN_King_Leo) reported
@RockstarEL82 @mircea78 @TheDivisionGame This fix doesnt work for PS5
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Calderón
(@89seven89) reported
@TheDivisionGame Please fix keys issues, even if I level up 20 times I don't get any keys!
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Mircea Lucian
(@mircea78) reported
@EVPResearch @TheDivisionGame I've just tried logging in and out and it's not working for me neither,I'm on XBL if that counts for anything.
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Mircea Lucian
(@mircea78) reported
@TheDivisionGame The loot box it's broken,it's not giving anything every 4 levels as it should,i've tried twice with the same result for the last hour or so,you might wanna look into that!
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Josh
(@KingTulip59) reported
@johngant86 @TheDivisionGame Log out and log back in,or restart. All collected Keys will appear,been an issue for a while now
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Deantwon
(@Tweezydak1d) reported
@YouKnoDaVibes @TheDivisionGame Uhhhh fix the game the. Give us new clothes
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Never Say Kekko Until You’ve Seen Nikko
(@Nickkholodeon) reported
@TheDivisionGame So exotics weren’t dropping from CP, so where are these “we are the elite defenders and deniers squad,” and their “Oh? I ain’t experiencing that! So that ain’t happening and you want—” ah, the silence of stfu is a better spiel. Picaro ain’t fix, majority wanted to be fixed.
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Never Say Kekko Until You’ve Seen Nikko
(@Nickkholodeon) reported
@TheDivisionGame 2 weeks, aaaand—crash. Oh, a apparel event? Could this issue cause PC players unable to idk… be able to obtain keys to—money scheme. If keys ain’t dropping, restart the game, agents.
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Mircea Lucian
(@mircea78) reported
@Brujo5 @TheDivisionGame Same problem on my Series X...
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Takeshi Kibagami
(@TKibagami) reported
@mackemsrule @TheDivisionGame you are not alone here. I have seen a bunch of players complaining about this and I have seen it first hand with 2 of my teammates. This issue needs to be sorted.