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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 30
Santander, Cantabria 1
Poplar, England 1
Corbas, Auvergne-Rhône-Alpes 1
Hamburg, HH 2
Copenhagen, Capital Region 1
Schwerte, NRW 1
Hoogerheide, nb 1
Lille, Hauts-de-France 4
Brest, Brittany 1
Voiron, Auvergne-Rhône-Alpes 3
Le Marillais, Pays de la Loire 7
Toulouse, Occitanie 2
Cangas do Morrazo, Galicia 1
Djelfa, Djelfa 5
Monthyon, Île-de-France 1
Lattes, Occitanie 4
Sorocaba, SP 1
Zürich, ZH 1
Antibes, Provence-Alpes-Côte d'Azur 1
Osijek, Osječko-Baranjska 1
London, England 4
Tegucigalpa, Francisco Morazán 1
Township of Evan, KS 1
Limoux, Occitanie 1
Schoos, Mersch 1
Ormskirk, England 4
Verden, Lower Saxony 1
Austin, TX 1
Melbourne, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nDmm79
    هوس. (@nDmm79) reported

    It has been 13 days with no resolution to my issue in The Division 2. This level of delay is completely unacceptable for a technical support case. I expect a definitive update and an immediate fix. @UbisoftSupport @Ubisoft @TheDivisionGame

  • BloodEdge_xD
    BloodEdge_xD (@BloodEdge_xD) reported

    @jen621 @TheDivisionGame Basically, anyone who logged in between the update completion and the server closure for maintenance to fix said instability should receive compensation.

  • BlkBadger1
    Eric (@BlkBadger1) reported

    @TheDivisionGame hey, is there something I can do to fix the inventory glitch that doesn’t allow for new things to be picked up?

  • Orkanos
    Beeerzi (@Orkanos) reported

    @Walsall_Ram @TheDivisionGame Is it the "no interact" at the console bug? I've just heard of it just now. Rushing through the turrets might cause it from what I understand. In any case, we're aware and we're going to work on a fix

  • Baxy1776
    SeventeenSeventySix (@Baxy1776) reported

    @TheDivisionGame Escalation. Invisible enemies in runs, making it impossible to progress. Can’t pickup drops—flat out not working for some drops, but is for others!? Logged out to try and rectify…lost all the gear already in my inventory that I picked up from the last run (Proto gear)

  • DavidJOrtiz34
    Dave Ortiz 🇵🇷 (@DavidJOrtiz34) reported

    @TheDivisionGame Maybe delay the “celebration” til you fix the server instability. It’s like you’re loosing all the momentum you built from the 10th Aniv stream slowly but surely. Better wake up.

  • oddb1ts
    eddie readie (@oddb1ts) reported

    @TheDivisionGame MAINTENANCE ?. still losing tokens still deltas, WTF is going on did you do anything ? Why do i play this 💩. How can we play a game that does not work, And why not fix it before unpgrade ? Running DCD second run and delta lost tokens ?

  • DarkDustinh
    Dustin Holmes (@DarkDustinh) reported

    @TheDivisionGame MONEY HUNGRY COMPANY Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

  • Amitsaksena
    Amit Saxena (@Amitsaksena) reported

    @TheDivisionGame Not only on Tuesdays, but Ubisoft servers always have poor connectivity issues.

  • Callsign_Prism
    ⭕️Evelyn Keener (@Callsign_Prism) reported

    @TheseusBadger7 @TheDivisionGame @divisiongameHQ The key point is that it simply won't be fixed. It's not a matter of time or where you submit feedback.🙃 (They told me that translation issue in The Division 1, which has been there for 10 whole years, would never get fixed.)

  • icomplexcarbs
    Adrian Gonzalez (@icomplexcarbs) reported

    @GrenadeQueen23 @TheDivisionGame What's the graphics issue? I'm on PC and haven't had any issues personally

  • alphakenebody
    Mike (@alphakenebody) reported

    @TheDivisionGame Whoever program changing global modifier while global event active during escalation and triggering a reset without warning is an idiot!!! Fix it dev!!!!

  • bladeruin8295
    LJBon 🏳️‍⚧️ (@bladeruin8295) reported

    @TheDivisionGame Tried to login and play and it immediately said I was banned c:

  • xpcmania
    César - X PC (@xpcmania) reported

    @BlackNW24422742 @TheDivisionGame The game director already working on this problem @Orkanos

  • Shockandawe31G
    S.A (@Shockandawe31G) reported

    @TheDivisionGame tnx but : why some esc loot are doubled ? yesterday :shotgun today : shotgun !! fix this pls

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