The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellflower, CA 4
Djelfa, Wilaya de Djelfa 3
Paris, Île-de-France 3
Sydney, NSW 3
New York City, NY 2
Lexington, KY 2
Madrid, Comunidad de Madrid 2
Adelaide, SA 2
Manchester, England 2
Hartlepool, England 2
Shimla, HP 2
Montréal, QC 1
Ballwin, MO 1
Grasse, Provence-Alpes-Côte d'Azur 1
Seattle, WA 1
Philadelphia, PA 1
Velen, NRW 1
Carrières-sur-Seine, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Saverne, ACAL 1
Münster, NRW 1
Vendat, Auvergne-Rhône-Alpes 1
Larrey, Bourgogne-Franche-Comté 1
London, England 1
Temple, TX 1
Woodbridge, VA 1
Juiz de Fora, MG 1
Columbus Junction, IA 1
Wokingham, England 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MonarkMN007 Monark Chauhan (@MonarkMN007) reported

    @TheDivisionGame I am not seeing the striker set issue as well as picaro's holster issue fix in TU16.1 bcz they are the same as PTS and they both are useless in PTS. I hope u guys deploy a fix on those 2 issues as soon as possible bcz striker can be game changer for lots of players.

  • MolinaLpez3 Lester (@MolinaLpez3) reported

    @TheDivisionGame the store is broken as f***!! I was spending the Textiles earned with the season pass and instead it took all my Premium Credits for the next season... Nice done again... duudes :((

  • Hana_kooh Hanakooh (@Hana_kooh) reported

    @TheDivisionGame Hi @TheDivisionGame is it okay if I report an issue here directly? Or I have to use the forum? There is a small issue that I have encountered, which is very likely to be missed coz very few ppl use it besides me: Mark all as Junk doesn't work.

  • DavidKantr EfLix (@DavidKantr) reported

    @TheDivisionGame You could've have just come out & said "Hey *** Agents we got some issues with the season & some fixes need to be made & the season needs some patching up it'll be delayed to *INSERT DATE HERE*, Thank you for understanding" 2/2

  • go4kyle kyle lo (@go4kyle) reported

    @TheDivisionGame What about the issue of trying to deconstruct gear? It was an issue as of last night?

  • _Saxon217_ Saxon217 (@_Saxon217_) reported

    @TheDivisionGame My god where is @UbiMassive Q & A Teams? Another season riddled with bugs and errors. Is this just the new status quo for new seasons? Exotic gloves are non existent, Ongoing Directive doesn't share Ammo as it should among all the other issues listed by others here.

  • dark_warrior321 dark_warrior321 (@dark_warrior321) reported

    @TheDivisionGame Known issues - lack of content for 2 years

  • Derpnutz ZenBent ᕦ(ò_óˇ)ᕤ (@Derpnutz) reported

    @TheDivisionGame Good lord y’all messed up th AR damage and crash during fast travels

  • jorgesanjuanm Jorge Sanjuán M. (@jorgesanjuanm) reported

    @ThePatriot117 @TheDivisionGame Do you really think that if with "The Division 2" which is paid and at its launch was expensive, and which has had and has so many problems, both gameplay and technical, that "Heartland" which is free, will not have any problem? Do you really think so?

  • rafaelnypd Rafael Ramos (@rafaelnypd) reported

    @TitaniumNA @aleighclark @TheDivisionGame He's right. TU16.1 is ready to fix in couple hours, days or so.

  • MzNicole_ox sweetFPS (@MzNicole_ox) reported

    @TheDivisionGame Anybody else having problems with title basin with final boss with the turret sponge bags ? It’s impossible on console!!! Takes more then the bosses on zoo 😡🤬

  • fredo_raymond Fredo Raymond (@fredo_raymond) reported

    @TheDivisionGame No, I don't have what it takes since all my gear weapons, etc.. aren't working the way they're supposed to. I've been messaging you guys since last night no response or even a reaction to show that I was acknowledged. The things I'm reporting are real game-breaking issues in ps5.

  • AModestMouseful AModestMouse(ful) (@AModestMouseful) reported

    @Melancholia_TN @sepq @TheDivisionGame Just cuz it didn't fix it for you doesn't mean it didn't fix it for others. I know of at least 11 fixes that have been applied to help stop the crashing for the majority of us. When u can't nail down the exact issue/cause.. you think it's any easier for them to repair!? 🍷er

  • ronsk8rr Ron lyonnais (@ronsk8rr) reported

    @TheDivisionGame Yesterday I went to purchase vanity items with my textiles and was charged premium credits that I have for the new seasons. Please fix this ASAP

  • Viking_liam92 Liam (@Viking_liam92) reported

    @TheDivisionGame I’ve got an issue for you… sort your games damage calculation out. Telling me a hyena dude can take 6 close range headshots with a shotgun at 1.6 million damage a shot but yet it’s okay for enemies to 1 shot a player down? Nah fam. Sort it out.

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