The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Malvern, PA 1
Denham Springs, LA 1
Sioux City, IA 1
Copenhagen, Region Hovedstaden 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter201382 Peter Bentson (@Peter201382) reported

    @TheDivisionGame Ever since the update and server maintenance the game has been very laggy and buggy. Also still getting server issues. Worked perfectly before the update. I’ve even lowered my settings and doesn’t help. Please fix! @Ubisoft @UbisoftSupport #TheDivision2

  • over2khrs Sillik (@over2khrs) reported

    @MajorRespect @TheDivisionGame @UbiMassive This was me a year ago or so until they couldn't fix bugs in their game and decided to roll back players accounts 2 weeks with no way of appeal. My account was fine but I had a freind who just started and his account was reset to a level 4 character when he spent 2 weeks grinding

  • uw415 Dean (@uw415) reported

    @TheDivisionGame @AgtMorganCreed FIX THE TERRIBLE POP INNNNSSSS

  • DrParamonos Paramonos (@DrParamonos) reported

    @MuttleyGriffin @Bigukdaz @TheDivisionGame Same same. The problem with many of these games as a service games is that a gamer with a job can realistically play half of one!

  • pipeshaveears Mylo (@pipeshaveears) reported

    @TheDivisionGame @AgtMorganCreed Probably going to get a lot of crap for saying this but don’t u think there are way too many gear items? There’s a problem when I’m spending more time in inventory screens than playing the actual game

  • MajorRespect Major Respect 🐲 (@MajorRespect) reported

    @over2khrs @TheDivisionGame @UbiMassive If someone if I remember right was using a dmg glitch they got rolled back. If it was accident or on purpose by the player.

  • DuoMaxwell003 𝙳𝚞𝚘 𝙼𝚊𝚡𝚠𝚎𝚕𝚕 (@DuoMaxwell003) reported

    @TheDivisionGame latest update did fix crashing to desktop at startup of game play. It now happens 10 minutes into game play. Files are verified. Drivers are up to date. Nothing shows up in the error/crash logs. Please advise.

  • Kiky4O KIKYO_KK (@Kiky4O) reported

    @TheDivisionGame The software down soon when OBS is recording the game playing.Please fix it....

  • Code_Ocelot Ryan Davis (@Code_Ocelot) reported

    @TheDivisionGame Can we get an update that will actually fix the game??? Is that too much to ask for? Can't even get in long enough to change my loadout until it crashes with an update that was meant to address crashes. I thought EA was bad, for the money they take you can play the game at least

  • TheMilkViper Milk Viper (@TheMilkViper) reported

    @TheDivisionGame Since the update the crashing has gotten worse. So much for a "fix".

  • BosAnon1 STOP DEFENDING THE GOVERNMENT! (@BosAnon1) reported

    @TheDivisionGame Guess you didn't fix the crash to desktop like you said 🙃

  • BLACKHAZE702 FERG330 (@BLACKHAZE702) reported

    @TheDivisionGame why does the mission reset when backup arrives after you die?.....it wasn't always like that and you guys have to fix that part it's b.s.....I was literally at the end of a mission and died called for backup and when backup arrived the mission reset....smh...

  • Peter201382 Peter Bentson (@Peter201382) reported

    @TheDivisionGame The update and maintenance screwed up my game. Tons of lag and glitches. 💔

  • MrkLechman Mark Lechman (@MrkLechman) reported

    @TheDivisionGame WTF is wrong with the game since that last update. You had such a great game, smooth sailing and you push a 5gb update that f**** it all up without adding anything. Come one @Ubisoft !!! #outage

  • Meeeeows PurrsMeows (@Meeeeows) reported

    @R81V @TheDivisionGame yep.. unplayable atm :/ ***** sake.. waited this fix a month

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