The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Djelfa, Wilaya de Djelfa 4
Bellflower, CA 4
Paris, Île-de-France 3
Sydney, NSW 3
New York City, NY 2
Lexington, KY 2
Madrid, Comunidad de Madrid 2
Adelaide, SA 2
Manchester, England 2
Hartlepool, England 2
Marseille, Provence-Alpes-Côte d'Azur 2
Shimla, HP 2
Montréal, QC 1
Ballwin, MO 1
Grasse, Provence-Alpes-Côte d'Azur 1
Seattle, WA 1
Philadelphia, PA 1
Velen, NRW 1
Carrières-sur-Seine, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Saverne, ACAL 1
Münster, NRW 1
Vendat, Auvergne-Rhône-Alpes 1
Larrey, Bourgogne-Franche-Comté 1
London, England 1
Temple, TX 1
Woodbridge, VA 1
Juiz de Fora, MG 1
Columbus Junction, IA 1
Wokingham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AllericEnslin Alleric Enslin (@AllericEnslin) reported

    @faithcloth @TheFinnPool @TheDivisionGame And these are problems since TU15, while the devs have been saying theres fixes for the crashes coming every patch, while literally nothing changes each patch. They dont even reply to crash reports on the forums anymore or anything. This is why people complain.

  • ShaneMulryan Shane Mulryan ☘️ (@ShaneMulryan) reported from Galway City, Connaught

    Any of my @TheDivisionGame friends still having issues with shrapnel traps in the DZ. Being Instakilled by players just running up, throwing it and going rogue. They are skill tier 0 as well. Last few weeks we've seen our fair share of these type players @division_uk 😬😪

  • jshockeyFMT Omnigul's bath water 💦 (@jshockeyFMT) reported

    @TheDivisionGame Boy I had nothing but constant crashes in game everytime I went to the map over to the right side. Everytime. Any fix for this? I know this isnt the right place for this proly but I'm desperate. I've looked around and tried a couple things. No avail.

  • jmadden43 Joey Madden (@jmadden43) reported

    @TheDivisionGame What's going on with the pc crashing issues? Stop posting this garbage and address the problems

  • RUBBERGLOVE1975 Tony Crawford (@RUBBERGLOVE1975) reported

    @SgtGreyBeard @MBCloete @TheDivisionGame It is just disheartening, especially from a day 1 player, to see the faults getting more numerous. Every Tuesday there are a new set of issues. Things that I’ve paid actual money for aren’t showing up, in game rewards aren’t dropping etc, it is getting worse instead of better

  • uptown_zir here making a livin (@uptown_zir) reported

    @TheDivisionGame Is y’all gonna fix the bug where y’all drop the doctor home rifle and immediately take us in cut scene cause I seen it on the floor for 1 sec and poof I’m in a cut scene

  • Kdoggkdp 🕶Kdoggkdp👓 (@Kdoggkdp) reported

    @LtBuzzLitebeer @TheDivisionGame So many great game modes from *** 1 that the fan base wanted in *** 2 but alas we can’t correct pc crashing issues going into year 5.

  • BlackedGold BlackedGold Produkttests #Werbung (@BlackedGold) reported

    @IDunno_IDC @TheDivisionGame @UbisoftSupport Hope you solve the problem. I skip today after 6 crashs in 1 hour today :D

  • speedy21d Andre Munford (@speedy21d) reported

    @TheDivisionGame Are the servers down for The Division?

  • UmaineMark72 MarkM (@UmaineMark72) reported

    @TheDivisionGame Herees another tip when using the new exotic Dr. Home...Dont use it, it's broken, the armor kits dont apply to anyone in the part. I guess I didn't need to say it's broken, that should be implied since its a Division 2 item.

  • thefout15 Keith Fout (@thefout15) reported

    @TheDivisionGame any thoughts about re-releasing manhunt Target comms? I had a glitch on 4th character that wouldn't show 100% completion, so deleted the character and then realized now I can't get all the manhunt comms.

  • ERuken91 Jose moreno (@ERuken91) reported

    @TheDivisionGame Hey Ubisoft division... I'm having trouble getting the doctor home exotic gun my inventory was full in the general Anderson mission and I left my doctor home before I was evacuated how do I get the exotic gun again????

  • taka9222_JP taka9222 (@taka9222_JP) reported

    @TheDivisionGame You guys should extend this event until crashing issues in PC has been completely fixed

  • DSC666DSC DSC666DSC (@DSC666DSC) reported

    @MBCloete @TheDivisionGame I left before the latest round of problems arose. I'd had enough. I love the game, just hate the never-ending loop of problems & annoyances that seem to follow every single update. Maybe Heartland won't be a complete fuster-cluck.

  • pcampos10 Paulo Campos Chaves (@pcampos10) reported

    @TheDivisionGame What are the daily login bonuses, because since maintenance I have not received any

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