The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 5
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
Wasquehal, Hauts-de-France 2
Charlotte, NC 2
Yeovil, England 2
Essen, NRW 2
Springfield, IL 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 2
Taboão da Serra, SP 2
Santafé, Andalucía 2
Zagreb, Grad Zagreb 2
Fresno, CA 1
Bordeaux, Nouvelle-Aquitaine 1
Arles, Provence-Alpes-Côte d'Azur 1
Barnet, England 1
Agropoli, Campania 1
Sainte-Marguerite, ACAL 1
Kuala Lumpur, KUL 1
Sligo, Connaught 1
Louisville, KY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Astrozombiecat AstroZombieCat (@Astrozombiecat) reported

    @TheDivisionGame So... when is the update to fix this broken update? I log in everything runs smooth... I enter the Whitehouse game freeze BOOM!! instant lock up and crash. Reload come back, go into the Whitehouse game freeze BOOM!!! crash.

  • TheAntiTrumper Thomas Abt (@TheAntiTrumper) reported

    @TheDivisionGame FIX IT!! Tired of getting Delta'd out.

  • GMade73329333 G-Made (@GMade73329333) reported

    @TheDivisionGame I want to get refunded, imagine how much time i spend for getting the Ressources. Who can solve this issue ?

  • aalkhater1 Ali Al-Khater (@aalkhater1) reported

    @TheDivisionGame Is it still out of service?

  • ErnestasDro Ernestas Dro (@ErnestasDro) reported

    @TheDivisionGame Crash on pc still not fixed , crashed after 2 mins

  • AlphonseXIV Alphonse Verdont (@AlphonseXIV) reported

    @TheDivisionGame I thought this was delayed so that the clipping issues can be fixed why is it still the same as apparel event 1 few weeks ago? It’s still clipping

  • driessen_wouter Wouter Driessen (@driessen_wouter) reported

    @TheDivisionGame Knows issues on pc are fixed aswell?

  • mariejayne1972 marie jayne (@mariejayne1972) reported

    @TheDivisionGame Is there no apparel event mines not working

  • jkipp John Kipp (@jkipp) reported

    @TheDivisionGame Any chance we might get a DZ-focused update? Fix targeted loot, etc? Long list of problems in there, maybe can't get them all, but...something, anything would be appreciated.

  • chanhyandy03 魔帝 (@chanhyandy03) reported

    @TheDivisionGame before update: I crash every 1 hour after update: I crash every 15 minutes or less great update…ubi…

  • chiroho Rob (@chiroho) reported

    @TheDivisionGame Unfortunately the PC crashing that I experience hasn't been completely resolved. I encountered a crash right after logging in! Thank you for all the hard work though. Very much looking forward to the apparel event and Golden Bullet.

  • sinner6k Monsoon of the Sussy Imposters (@sinner6k) reported

    @TheDivisionGame Guys, I only got 1 key and the LED outfit doesn’t have the blue hoodie available to be unlocked. It literally doesn’t show in the game at all. Please fix this

  • Dr_Survival_23 Dr_Survival_23 (@Dr_Survival_23) reported

    @Dahlis00 @TheDivisionGame They are not making a division 3. They already have plans for year 5. Plus, why would you want a division 3 when they can’t even get division 2 running properly without going to bug city, items not fitting properly, crash after crash and everything else.

  • bigdawgfm Brennan_UGA (@bigdawgfm) reported

    @UmaineMark72 @TheDivisionGame @yannickbch Ever thought about how ot might be Windows 11, DirectX 12 or your GPU drivers, and not the fault of Massive? Either way, insults aren't going to get anything done about crashing. They are aware of the issues and working hard with a small team. Try and be positive and constructive

  • UmaineMark72 MarkM (@UmaineMark72) reported

    @samson_fraser @TheDivisionGame Usually when they extend they have taken something out. The PC crash fix is supposes to be in this. In all likelihood that's what got taken out because these guys don't know WTF they are doing.

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