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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 15
Lille, Hauts-de-France 2
Lys-lez-Lannoy, Hauts-de-France 1
Bristol, England 1
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 2
Wasquehal, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
Palm Bay, FL 2
Ormskirk, England 2
Besançon, Bourgogne-Franche-Comté 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Zeokor
    zeo (@Zeokor) reported

    @TheDivisionGame Did you fix the store/season pass yet?

  • Pnadooool
    Pnadoool (@Pnadooool) reported

    @TheDivisionGame Some friends and I are having trouble counting the individuals mentioned and ending the pursuit; it's not being counted for us.

  • ThaWinston1
    DedSec (@ThaWinston1) reported

    @GamerGrl73 Like they see the game get a HUGE amount of new players but matchmaking is STILL broken @TheDivisionGame

  • deepsix0069
    Deepsix0069 (@deepsix0069) reported

    @TheDivisionGame i get your trying to fix all the bugs but the huge issues to most are token problems and escalation drop rates and you said nothing about that at all. between tokens being taken & the fact that loot drop is horridly low & you know this you ,most have complained about drop rate.

  • mrshuttleworth
    Russ Williams (@mrshuttleworth) reported

    @bigbadkezza219 @UbisoftSupport @TheDivisionGame Same issue for me

  • HallamMark42429
    MARK HALLAM (@HallamMark42429) reported

    @TheDivisionGame This is a pay service and you’re given us I’ve been playing for 6 1/2 years and the prototype gear is way too expensive and reroll talents. Probably have to re-roll about eight times and that’s gonna cost a bloody fortune.

  • GoldenGenma
    House of Ribs (@GoldenGenma) reported

    @TheDivisionGame Why are outcast activities broken for the daily? 2nd day in and another issue. Fix your game before I fight for a refund.

  • coreyhc87
    corey (@coreyhc87) reported

    @TheDivisionGame When you gonna fix this graphical issues????

  • JohnnyRico87
    Johnny Rico (@JohnnyRico87) reported

    @TheDivisionGame Yeah gotta fix the drop rates. And the expertise grind is crazy

  • Zephyr192
    Zephyr19 (@Zephyr192) reported

    @TheDivisionGame Graphics and textures lately on the ps5 are horrible. Is there any fix for this in a future update?

  • Ali_AlAbbas
    علي آل عباس (@Ali_AlAbbas) reported

    @TheDivisionGame @divisiongameHQ I am experiencing a persistent graphics issue where the visual quality drops significantly, making it look like a weak internet connection or texture streaming delay. However, my internet connection is perfectly stable. This issue triggers mostly when I join a group or start matchmaking. The only temporary solution I've found is to completely close and restart the game, which fixes the graphics until it happens again.

  • Alli_Costello
    Alli Costello (@Alli_Costello) reported

    @TheDivisionGame can we get a fix on all these tracking issues been over a week where things won’t complete. Dailies; weeklies, scout missions… you know the gameplay loop.

  • SoulStereo81
    GJ G-Man Martinez (@SoulStereo81) reported

    @AJ_TheeJetPlane @TheDivisionGame I'm only Expertise level 16 and after seeing this whole mess with Prototype Gear I'm not in a hurry to reach level 30 Expertise. The developers need to fix everything that's wrong with this new system of Prototype Gear. My priorities are to reach Expertise 30 for the time being.

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @AlphaBravoOne1 @TheDivisionGame You say this like the devs fix stuff. Do you play the same game as me lol

  • brocken2464
    Brocken (@brocken2464) reported

    @TheDivisionGame When will you finally address all the problems with the unfulfillable quests? It works for me if I cancel all current retaliations, but that's not the point of the game!

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