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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vidauban, Provence-Alpes-Côte d'Azur 1
Independence, KY 1
Dieppe, Normandy 1
Lunéville, ACAL 2
Paris, Île-de-France 12
Lille, Hauts-de-France 2
Lys-lez-Lannoy, Hauts-de-France 1
Bristol, England 1
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 1
Wasquehal, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tigs74
    Sandy Nicholls (@tigs74) reported

    @TheDivisionGame Oh and fix the bloody projects…. Named, activities etc in the daily, weekly and season projects not wiping off… did 3 ctrl points 7 diff activities and 2 missions yesterday for nothing…… same today…. Losing exotic cache rewards…. WOT A JOKE!!!

  • GdudleyTB
    Gary (@GdudleyTB) reported

    @TheDivisionGame Problem is drop rate is crap! 2nd you want returning players not saying they need prototype but exotic drops should be more. I came back few weeks ago im 30 with cores no exotics!

  • AGale1957
    A Gale (@AGale1957) reported

    @TheDivisionGame It's going sh*t thanks to continual server drops causing the loss of time and tokens. I won't be playing escalation until they fix this

  • MaximooX23
    **** (@MaximooX23) reported

    @TheDivisionGame Remove or fix the prototype system before it is too late. You're already losing valuable players! Whoever came up with the prototype idea should be fired ASAP!

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @UbisoftSupport @TheDivisionGame We still have problems on ps5!! Textures wont load why??

  • Zilio
    Zilio (@Zilio) reported

    @SimonSaid13 @TheDivisionGame the "fix" is to cancel all active retalations you may have before validating the bounty

  • RisingRedStorm
    Ben Af Rothenberg #🟦 (@RisingRedStorm) reported

    Also should do something like the Countdown Vendor @Daria_General @TheDivisionGame where we can buy prototypes that come up for sale to fiddle with if you aren’t going to fix the drop rates. System needs to be changed. It ain’t working. #TheDivision2

  • brocken2464
    Brocken (@brocken2464) reported

    @TheDivisionGame What's the status of the daily and weekly tasks that can't be completed through Ubisoft? It's not a problem for players using Steam. It's been like this since Thursday, but there's no mention of anyone working on it.

  • dquiaios2430
    David Quiaios (@dquiaios2430) reported

    [PC - BAN] Banned without any reason and only get automate messages. (Ticket ID: #25791466) I am writing regarding my account ban, which I strongly believe has been applied in error. @UbisoftSupport @TheDivisionGame @UbiMassive

  • UmaineMark72
    MarkM (@UmaineMark72) reported

    @Qzzz84 @TheDivisionGame Dont worry, in 3 days they'll announce that they are aware that it's not dropping and are working on a fix. Even though we've wasted hours farming. Then they'll say they'll have a fix in 2 weeks.

  • KTramm2
    Fackletard (@KTramm2) reported

    @TheDivisionGame Packed with problems. But you didn’t have a problem taking my money on all 4 accounts. Bravo, kids. Bravo.

  • biggg6xlt
    Jay Bell (@biggg6xlt) reported

    @TheDivisionGame Fix that donate all junk option on xbone. That would be helpful.

  • Leonid3r
    Leonid3r (@Leonid3r) reported

    @TheDivisionGame Forcing group play / raids and legendary difficulty missions to complete your seasonal journey is just ***. Whoever came up with this idea doesn't know about the amount of solo players in this game. So far the worst season in years with a ton of stuff not working correctly. 🤦

  • FrankFlowerz1
    FrankFlowerz (@FrankFlowerz1) reported

    @GamerGrl73 Stop It U've Been Around As Long As I Have,@TheDivisionGame They're Gonna Fix The Minor Not The Major,If Anything @ All.

  • ThaWinston1
    DedSec (@ThaWinston1) reported

    @Maverick__CW @TheDivMobile @TheDivisionGame As someone semi new to the *** 2 even with like 75 hours, Im still so lost in so many aspects because it is impossible to play so many of the modes and stuff with broken matchmaking . Sad the anniversary did nothing about that. Meanwhile Res feels like the good ol days

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