The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Houston, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Essen, NRW 2
Seattle, WA 2
Adelaide, SA 2
Troyes, ACAL 1
Elk Grove, CA 1
South Shields, England 1
Northeim, Lower Saxony 1
Město Albrechtice, Moravskoslezský kraj 1
Mansfield, England 1
Revel, Occitanie 1
Powder Springs, GA 1
Telford, England 1
Rotherham, England 1
Le Marillais, Pays de la Loire 1
Richmond, VA 1
Rimouski, QC 1
Paderborn, NRW 1
Évry, Île-de-France 1
Glasgow, Scotland 1
Nottingham, England 1
Dublin, Leinster 1
Fort Worth, TX 1
Croydon, England 1
Delmenhorst, Lower Saxony 1
Rayleigh, England 1
Ealing, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • G_M_Koutsis Γεώργιος Κούτσης (@G_M_Koutsis) reported

    @MortenRyberg @V1rtualzZ @TheDivisionGame What happened is your problem. Do not mess with things you cannot fix. People have paid for this so no childish excuses are enough. Just close the servers for the players and fix the game if you can.

  • Universal_Ken Hard Reality (@Universal_Ken) reported

    @TheDivisionGame Fix PC desktop crashes while you are it.

  • xIndica_xHigh xIndicaxHigh (@xIndica_xHigh) reported

    @TheDivisionGame I dont understand how they managed to corrupt and destroy the database with no logic backups and even a copy before proceeding the update. Now, They have to rebuild it from scratch. Why wasnt there a backup created before the rebuild? This franchise is one problem after another.

  • M1nKsTeR Julius Gribovskis (@M1nKsTeR) reported

    @TheDivisionGame But how about fixing your dogshit customer support been waiting over a month still no answer my dark zone is glitched and cant progress tru it it need developer intervention cause ive tried every possible fix

  • WayneHui5 Wayne Hui (@WayneHui5) reported

    @TheDivisionGame i litterally just bought the game on steam, 2 weeks ago. bought the expansion and then bought 30 bucks in premium credit. didnt know what i got myself into and now the game is basically a broken mess...

  • Amywhere Amywhere (@Amywhere) reported

    @TheDivisionGame Sending only love to the devs working to solve this. Just wish Ubi let there be a whole lot more of you. Idea for ingame compensation should, though, absolutely involve a ***-orange version of the S10 Error helmet. Just for the heck of it. Gotta laugh about it all, after all.<3

  • thethiny thethiny 🐰 (@thethiny) reported

    @TheDivisionGame I can't figure out a way in which this is possible. I really don't understand how a system goes down beyond repair because of a fix. Did you tie the language files to the build code and if the translation is wrong an AI would personally corrupt your hard drive?

  • EricClark Eric in NoVA (@EricClark) reported

    @conspiracee @TheDivisionGame That's the problem here. There's ZERO language letting us know they're aware of it. I know they are, but no one is communicating it. It's in my opinion perhaps one of the biggest bugs this game has ever had, and we only hear crickets.

  • CKruszen CJK (@CKruszen) reported

    @TheDivisionGame hey might wanna look into a new camera/walking issue occuring

  • MarineVeteran06 MV (@MarineVeteran06) reported

    @TheDivisionGame If this was R6 Siege, Ubi Support would have sent additional help and funding to resolve this issue

  • t_tezza tezza t (@t_tezza) reported

    @TheDivisionGame With everyone patting the division ➗ n the back proves how much brown nosing there is , yet as soon as there is problems,the brown nosers are the first to cry

  • _giovalore Giovanni Lorecchio (@_giovalore) reported

    @TheDivisionGame Despite all I still love the game. @TheDivisionGame team hope you can fix all the problems soon.

  • trollgdor Trollgdor the Burninator (@trollgdor) reported

    @LtBuzzLitebeer @TheDivisionGame For me it made the game crash when I opened up the map and scrolled over to see if Kenly College was open this week. Twice. Then I decided maybe I should take a *** 2 break until they figure **** out.

  • mohammedaliu989 mohamed mohmud ali (@mohammedaliu989) reported

    @TheDivisionGame A problem with the game, the game is stopped in the middle of playing

  • CarV_Bald CarVal (@CarV_Bald) reported

    @TheDivisionGame Don't give a **** about this; I have give up long time ago since your devs can't even correct a crash issue that persists since launch; release the next Division and burn this one.

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