The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Houston, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Essen, NRW 2
Adelaide, SA 2
Zürich, ZH 1
Troyes, ACAL 1
Elk Grove, CA 1
South Shields, England 1
Northeim, Lower Saxony 1
Město Albrechtice, Moravskoslezský kraj 1
Mansfield, England 1
Revel, Occitanie 1
Powder Springs, GA 1
Telford, England 1
Rotherham, England 1
Le Marillais, Pays de la Loire 1
Richmond, VA 1
Rimouski, QC 1
Paderborn, NRW 1
Évry, Île-de-France 1
Glasgow, Scotland 1
Nottingham, England 1
Dublin, Leinster 1
Fort Worth, TX 1
Croydon, England 1
Delmenhorst, Lower Saxony 1
Rayleigh, England 1
Ealing, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NekcaNaon Nekca Na'on (@NekcaNaon) reported

    @TheDivisionGame Beside the usual "to the desktop with you" crash that after many verified files,might've solved something and fixed that one(for now),the game has a new issue,it completely freezes and dies after 5-15 mins everytime you try to play it,after the random "update" that happened today

  • JonasHansson86 Jonas Hansson (@JonasHansson86) reported

    @TheDivisionGame I thought you guys would've fixed the crashing problems at this point, first crash occured during the video coming to NY, now inside first building 2 crashes within 10 minutes, it really sucks the fun out of playing it again, at least cyberpunk didn't crash.........

  • _KURO_421 KURO (@_KURO_421) reported

    @TheDivisionGame @mragapigc My game was running completely fine yesterday and now I open the game and 5 minutes in the game just freezes and I have to force quit with task manager. This is getting ridiculous now I just wanna play the game but it seems everyday there is a new issue. any fixes?

  • IanFree0007 Ian Barniskis (@IanFree0007) reported

    @UbisoftSupport @TheDivisionGame Do we have any update? This issue has been going on for over 7 hours now.

  • CharlesVfx2 CharlesVFX2 (@CharlesVfx2) reported

    @UbisoftSupport @TheDivisionGame Literally crashed 12 times in the last 10 mins, never had any crashing problems like this before today. I'm on PC

  • _KURO_421 KURO (@_KURO_421) reported

    @TheDivisionGame @mragapigc my game was running completely fine yesterday and now I open the game and 5 minutes in the game just freezes and i have to force quit with task manager. This is get ridiculous now i just wanna play the game but it seems everyday there is a new issue. any fixes?

  • subhojit141 Subhojit Roy (@subhojit141) reported

    @UbisoftSupport @TheDivisionGame No mood to play this game anymore... Nowadays this game is just a garbage...This issue is happening from last month... Bt the support team doesn't care about this

  • sosage007 simon hornby (@sosage007) reported

    @TheDivisionGame any idea on a fix time for pc?

  • Rudy_Rotten Rudy (@Rudy_Rotten) reported

    @FrickinRico @UbisoftSupport @TheDivisionGame I only got the game a few weeks ago and have had no issues until today. I'm guessing today's issue after the update is widespread to almost ALL pc players, while the one you're referring to is more sporadic

  • DemonhuntrO DemonhuntrOfficial (@DemonhuntrO) reported

    @UbisoftSupport @TheDivisionGame That explains why I can't get anything done. Itll either crash or freeze completely

  • JamesMemery James Memery (@JamesMemery) reported

    @TheDivisionGame Game keeps crashing. Not just me. Is it broken?

  • EdwardGamingCh1 Edward Gaming Channel YT (@EdwardGamingCh1) reported

    @UbisoftSupport @TheDivisionGame With this I confirme the problem is not the game, it is the company that sucks , the company is an incret garbage

  • skoopsro Skoopsro (@skoopsro) reported

    I got my division2 hard-core character to level 500 this morning. Still need to do the 30-40grind and that has be a bit concerned. It's so easy to get burned to death. Gotta wait for the crash to desktop bug introduced today to get fixed tho @TheDivisionGame

  • Astrozombiecat AstroZombieCat (@Astrozombiecat) reported

    @Neuroisdelish @TheDivisionGame They are full of **** as to the cause, It's the EAC anti-cheat that keeps tripping the crash. It worked for some for a short while then would kick in. For the past month if I wanted to stream *** 2 I had to stream the desktop display capture, game capture will crash it.

  • KiwiBreadexe KiwiBreadexe (@KiwiBreadexe) reported

    @TheDivisionGame your game is literally unplayable right now because I crash within 5 minutes of getting on, this **** has been out for an entire year and this is a problem?

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