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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 8
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 3
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • theRNGangryfox
    foxfrompalaven (@theRNGangryfox) reported

    @TheDivisionGame Refund the game and all dlc or fix determined

  • oOo_IAN_oOo
    Ian (@oOo_IAN_oOo) reported

    @UbisoftSupport @TheDivisionGame im new to Division 2 (2 weeks) it all started off so well but now i find the game has audio bugs where the sounds of the guns & being shot are silent. Apparently this issue has been in since almost day 1. Will you be addressing this issue ?

  • Fate_Of_Nines
    Fate Of Nines - Construction Hiatus (@Fate_Of_Nines) reported

    @TheDivisionGame No big deal. We're used to audio issues by now. Most of the time we don't even notice it anymore. That said can we go ahead and just get the Retaliation buff event going today instead of waiting for it to start? In fact, make it a thing for the entire season. No sarcasm.

  • DavidBa49461151
    David Barnard (@DavidBa49461151) reported

    @TheDivisionGame i say fix the game-breaking bugs first before you start nerfing (i mean fixing unintended behavior) ****.

  • _MaxiTB
    MaxiTB (@_MaxiTB) reported

    @TheDivisionGame Listen, your audio stack is crap, there's no way to sugarcoat this. It's busted. It's broken. It was the reason why I stopped playing the game years ago and coming back it's still in this "state". This doesn't need a bugfix, rip that thing out, make it from scratch.

  • Susan96397867
    Kelso_Division (@Susan96397867) reported

    I dont bout all of you but during my play time on the game the screen gets so dark that I cant see where My character is running(and yes I turned it on before ask) I M PS 5 anymore else having this issue? @TheDivisionGame

  • brettbeckman15
    Brett Beckman (@brettbeckman15) reported

    @TheDivisionGame Delta errors all morning can't even finish one bounty

  • Nico_2k19
    Nico_2k19 (@Nico_2k19) reported

    @TheDivisionGame Fix the sound .. cant hear lmg's, helicoptors or enemy footsteps etc.. it's a mess. Fixing sound should be #1 priority

  • the6thlineman
    💎JPJOwns💎 (@the6thlineman) reported

    @WatchNAS @TheDivisionGame The only issue for me has been lmgs. Everything else has sound in terms of weapons. My issue was not hearing footsteps, notifications etc

  • Imzumaaa
    zu✿ (@Imzumaaa) reported

    @TheDivisionGame Please fix the tombs in warlords of ny

  • DeMarsh1003
    DeMarsh1003🍅⛷🎿 ⭕️ |-/ (@DeMarsh1003) reported

    @dzdnconfused_ @Orkanos @TheDivisionGame I have had no issues with the difficulty in the PVE Dark zone. What was your alert level? I found if it’s anything higher than two, you need to be running with a group.

  • oOo_IAN_oOo
    Ian (@oOo_IAN_oOo) reported

    @TheDivisionGame im new player to this game(2 weeks)it all started off so well but now i find the game has audio bugs where the sounds of the guns & being shot are silent. Apparently this issue has been in since almost day 1. Will you be addressing this issue ?

  • Voice_at_3am
    Your inner voice (@Voice_at_3am) reported

    @TheDivisionGame Thank you so much, it seems to be working. No further issues since then, please keep it that way. Now, please fix the interior settings so they retain their appearance and don't always change color even when not selected 😒. I like my expensive items to be original!

  • iceqube16
    iceqube.ron (@iceqube16) reported

    @TheDivisionGame When is the fix coming? This game is unplayable. I just came back to this game and when the recent update comes, the game audio is a mess.

  • XxxVIKZENxxX
    💥XxxVIKZENxxX💥 (@XxxVIKZENxxX) reported

    @Kevc4d @Elfviing @TheDivisionGame Do you believe the current team is capable of creating *** 3 to a state that is actually playable? Look at current situations. Maintenance deletes our gear, they have been aware and looking into things for years and have never fixed them. Audi has been an issue forever

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