The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Lens, Hauts-de-France 1
Brisbane, QLD 1
San Lorenzo, CA 1
Cwmbran, Wales 1
Malvern, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shillin87 Dave (@shillin87) reported

    @HananShakeel2 @TheDivisionGame Yeah hopefully this doesnt get fix

  • jaeschke_jordan Jordan jaeschke (@jaeschke_jordan) reported

    @TheDivisionGame what is the plan to address those abusing the invisibility glitch in the DZ. I don't wanna see or hear about a fix in progress because I already know. That. I want to know what's the fix to those abusing the current glitch

  • Ramzy02678726 Ramzy (@Ramzy02678726) reported

    @TheDivisionGame Some infos when the fix is dropping? Don’t tell me we have to wait 3-6 weeks like we had with Dilemma, True Patriot and so on.

  • DavidBowserRuns David Bowser (@DavidBowserRuns) reported

    @Ubisoft After playing and beta testing @TheDivisionGame for years, I got my first taste of 'we simply don't care about you'. Publicly known game crash issues cause me to lose my character and "we are unable to restore hard core characters". k thx bye

  • Kaz107032 かずっちょ (@Kaz107032) reported

    @TheDivisionGame Just in time for weekend raid tour, raid junkies! Really hope this fix properly work! Otherwise, I need to see my doctor!

  • ChrisTheTwinDad Chris The Twin Dad (@ChrisTheTwinDad) reported

    @d_thejohngates @HananShakeel2 @TheDivisionGame Crap like that is why I don't bother with the DZ as much. Hopefully they don't fix that one.

  • Piotr96802571 BiegunPL (@Piotr96802571) reported

    @TheDivisionGame @UbisoftSupport Due to a recent character issue, are you going to extend the golden ball?

  • GinoUSAF Gino Mejia (@GinoUSAF) reported

    @TheDivisionGame Maintenance in 50 minutes may be the fix to our poison

  • Darren_Davies87 darren davies (@Darren_Davies87) reported

    @j00130316 @TheDivisionGame What didn't they fix more like

  • truth18611699 truth (@truth18611699) reported

    @TheDivisionGame LMAO, my both characters gone missing and they are still testing their test tube fix. Idiots

  • estahl43 Eric Stahl (@estahl43) reported

    @TheDivisionGame @UbisoftSupport If the problem is related to the Waveform and the BTSU gloves, why did my character disappear? I had neither equipped. The only exotic I was running was the Memento backpack.

  • DarthSarka Darth_Sarka (@DarthSarka) reported

    @TheDivisionGame Fix incoming? Keep up the good work!

  • sheriffbiker1 Sheriffbiker (@sheriffbiker1) reported

    @TheDivisionGame Regarding this fix about not having items equipt how do you do this if your characters are missing had memento equipped but had btsu gloves and wave format on builds in save

  • templar_is_back 🛡🛡Templar III🛡🛡 (@templar_is_back) reported

    @UbisoftSupport @TheDivisionGame PC users; If you have any issues try verifying your files. This latest update corrupted a bunch of files and caused havoc with my game. Anyone in DC had certain abilities suppressed [hide in cover] while NYC was fine.

  • KeithPerren Keith Perren (@KeithPerren) reported

    @ZaBlazeBlue @TheDivisionGame I have the same problem with my second character. He doesn’t show on the character screen and when I try to load him anyway it locks up on 9%. I’m hoping I didn’t lose that character. That would be a lot of grind lost.

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