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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 11
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TubbyJ95
    Santiago ✞ (@TubbyJ95) reported

    @TheDivisionGame Can we get an update fix on collectibles not popping up? I have some comms that I’ve collected and haven’t been rewarded for it. So when I go back to the location where the comm is location it doesn’t show on the app. This has been ongoing for months and nothing has been said

  • IPH33NIX
    IPH33NIX (@IPH33NIX) reported

    @TheDivisionGame Please fix the audio. The game is borderline unplayable because of it

  • iceqube16
    iceqube.ron (@iceqube16) reported

    @TheDivisionGame Please fix it. It was not like this before update. It's much much worst

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @SHDdispatch @TheDivisionGame Why no maintenance? You have much to fix…..SOUND being the most important. Nobody wants to play a game with no sound or intermittent sound. You need a complete new Engine.

  • jefazokbron
    JefazoKbron (@jefazokbron) reported

    @TheDivisionGame Fix the damn audio bug, this **** is unplayable

  • F1RaJEX
    Илья Герасименко (@F1RaJEX) reported

    @TheDivisionGame Fix sound 🔊 plz!

  • Whitelion1970
    WhiteLion (@Whitelion1970) reported

    @TheDivisionGame Fix the audio problem asap. Fully Annoying, I can not play with my striker build. (LMG s) And also journey is bugged. There is a claim your reward notification but when I check it nothing is there to claim.

  • NoMockery
    Mock (@NoMockery) reported

    @TheDivisionGame Not only audio issues but the graphics be messing up. I rather have audio issues than graphics messing up. I should not have to reset my game everytime the graphics mess up. I can take my headphones off when the sound is messing up, but I can't take my eyes off for the graphics

  • LucianBastier
    Grand General Bastier (@LucianBastier) reported

    @TheDivisionGame FIX THE DAMN AUDIO ISSUES! DON'T WAIT FOR THE WHOLE ******* SEASON TO END TO GET TO IT!

  • Fate_Of_Nines
    Fate Of Nines - Construction Hiatus (@Fate_Of_Nines) reported

    @TheDivisionGame No big deal. We're used to audio issues by now. Most of the time we don't even notice it anymore. That said can we go ahead and just get the Retaliation buff event going today instead of waiting for it to start? In fact, make it a thing for the entire season. No sarcasm.

  • ProtheanTexan
    TheSkepticalProthean (@ProtheanTexan) reported

    @TheDivisionGame Everytime Massive goes to fix anything, the Division community below behave like children crying over nothing.

  • David_Aitken07
    Dave 🇦🇺🥷 (@David_Aitken07) reported

    @TheDivisionGame When is this audio problem getting fixed. Its literally worse ever day, there is no sound from any weapon, any ambient sounds, enemies, not a thing.

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @TheDivisionGame I know your working on the audio fix but hurry up and fix it please, the game is starting to be unplayable one minute there’s sound then there’s not and you get liked because couldn’t hear them it’s making me feel like I do want to play it at the moment 😕

  • Spriggz_z7z
    Spriggz (@Spriggz_z7z) reported

    @Vatoslo26149470 @Thokisback @TheDivisionGame Game is still fun, I don’t need audio to enjoy it. It is annoying though but I just turned off game audio and listen to music or have a YouTube video playing. Still want a fix either way

  • iceqube16
    iceqube.ron (@iceqube16) reported

    @TheDivisionGame Still no fix? Do something. It's getting annoying to play with no gun sounds. Did you guys even tested this update before releasing? @TheDivisionGame

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