The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellflower, CA 4
Djelfa, Wilaya de Djelfa 3
Paris, Île-de-France 3
Sydney, NSW 3
New York City, NY 2
Lexington, KY 2
Madrid, Comunidad de Madrid 2
Adelaide, SA 2
Manchester, England 2
Hartlepool, England 2
Shimla, HP 2
Montréal, QC 1
Ballwin, MO 1
Grasse, Provence-Alpes-Côte d'Azur 1
Seattle, WA 1
Philadelphia, PA 1
Velen, NRW 1
Carrières-sur-Seine, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Saverne, ACAL 1
Münster, NRW 1
Vendat, Auvergne-Rhône-Alpes 1
Larrey, Bourgogne-Franche-Comté 1
London, England 1
Temple, TX 1
Woodbridge, VA 1
Juiz de Fora, MG 1
Columbus Junction, IA 1
Wokingham, England 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JSYOUNG571 James S. Young Jr. (@JSYOUNG571) reported

    @TheDivisionGame Your NPC's are walking through fire without catching fire. Fix your broken game. It is really out of hand now.

  • thealphaknown [REDACTED] SHD agent (@thealphaknown) reported

    @TheDivisionGame Downloaded the update and keep running into issues, Ubi Connect can't locate the downloaded game and keep telling me the verified the files. 😠

  • sdhorton63 Stuart Horton a.k.a Out26etya XB1 (@sdhorton63) reported

    @TheDivisionGame. @jgerighty. Just an FYI I'm over here playing stranded tanker aiming rocket launcher in Vivian Conley with rockets and it will not fire I'm close enough so that's not the problem& stuck when nothing is there is really old,nothing was to why I couldn't move

  • bazhero bahzero (@bazhero) reported

    @TheDivisionGame are you ever going to fix viewing linked items in chat, it's always "being look into" and yet 7 months have gone by and nothing.

  • GeorgiTheRaven The Sagittarius (@GeorgiTheRaven) reported

    @TheDivisionGame I tried restoring licenses, logging in and out from the accs, reinstaling the game from the main acc and, the main PS4 option is acctivated. But nothing worked. Any ideas how can i fix it?

  • x_YourMajesty_x Your Majesty (@x_YourMajesty_x) reported

    @TheDivisionGame @TheDivisionGame - so I'm guessing you will not fix my issue. After we spent money on Season 4 and somehow it didn't unlock the pass BUT took the credits. So does that mean I have to buy it twice??? Come on now fix this please. I'm very unhappy customer.

  • B_thys Bjorn Thys (@B_thys) reported

    @TheDivisionGame I am missing the part...fixed the “when your skills cannot be deployed anymore in conflict after being jammed by a jammer pulse, so your only option is to leave bcs changing loadouts or skills doesnt solve the problem” issue ??

  • Notta_Democrat Comrade-Elect Notta Democrat 🇺🇲 (@Notta_Democrat) reported

    @UbisoftSupport Server👏lag @TheDivisionGame U.S. on Xbox.

  • x_YourMajesty_x Your Majesty (@x_YourMajesty_x) reported

    @TheDivisionGame Please fix this, I want ALL my Season 4 Pass Rewards which we paid for.

  • IIIWolfShot David Alexander (@IIIWolfShot) reported

    @TheDivisionGame Was looking through the patch notes and didn't see anything relating towards "fragile armor". How when you do have broken armor an you use a kit to remove the state it doesn't work so still have the affected but you've just wasted a armor kit.

  • MastermindSsa SSA Mastermind (@MastermindSsa) reported

    @Cirbir @MARKOFBLADEZ @TheDivisionGame Have you played division 1 and 2. Division 2 does not have nearly as many bugs. Div1 bugs were so bad they couldn't fix 50% of them. I love both game but I always know reality div2 is a big improvement just the PvP is seriously behind

  • countryboytru 👑 KinG Trubek 👑 (@countryboytru) reported

    @TheDivisionGame FIX. DIRECTIVE. BUGS. PLEASE... smh

  • mistryman007 david mistry (@mistryman007) reported

    @TheDivisionGame To many issues. Tried to purchase the season pass and nothing happened. Cannot open apparel chest .

  • steveflinger Steve (@steveflinger) reported

    @TheDivisionGame Wonder how bad you'll **** up this update? "Unscheduled maintenance" later this week? Always beinging out new crap but mever fixing whats broken. Money hungry pricks 🖕

  • davies9320 Jonathan Davies (@davies9320) reported

    @TheDivisionGame Is the pentagon mission still broken ????

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