The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Cwmbran, Wales 1
Malvern, PA 1
Denham Springs, LA 1
Sioux City, IA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ElitesSalty The Salty elites (@ElitesSalty) reported

    @TheDivisionGame So what else is going to be broken? Like the time you lost everyone’s striker knee pads after an update?

  • mach1sm0 Dan G (@mach1sm0) reported

    @TheDivisionGame We know you won't sign deep into code to fix the annoying stuff but help us help you... Get some decent cosmetics. Can't spend money on the game even if we wanted to

  • sheriffbiker1 Sheriffbiker (@sheriffbiker1) reported

    @TheDivisionGame Regarding this fix about not having items equipt how do you do this if your characters are missing had memento equipped but had btsu gloves and wave format on builds in save

  • g_xire Audi♊︎philifix (@g_xire) reported

    @SgtGreyBeard @TheDivisionGame Is this the patch for the fix?

  • Invader_DooMest Invader Doomest #blacklivesmatter #Losers (@Invader_DooMest) reported

    @Darren_Davies87 @jamie2609 @TheDivisionGame You're playing a game, not working a ******* job, chill out

  • truth18611699 truth (@truth18611699) reported

    @TheDivisionGame LMAO, my both characters gone missing and they are still testing their test tube fix. Idiots

  • lli_Itachi_lli llI_Itachi_llI (@lli_Itachi_lli) reported

    @TheDivisionGame Fix the lost of characters?

  • DarthSarka Darth_Sarka (@DarthSarka) reported

    @TheDivisionGame Fix incoming? Keep up the good work!

  • Lady_Yldrilth Yldrilth (@Lady_Yldrilth) reported

    @TheDivisionGame how about fix the lag when boot up division 2? it's always running like below 10 fps using direct x12, I have to restart PC to boot the game first in order to avoid the lag

  • shillin87 Dave (@shillin87) reported

    @HananShakeel2 @TheDivisionGame Yeah hopefully this doesnt get fix

  • j00130316 j (@j00130316) reported

    @TheDivisionGame What did u fix

  • HananShakeel2 Hanan Shakeel (@HananShakeel2) reported

    @TheDivisionGame Stinger hive is broken now. If u place it in front of the safe room in dz. It loses it charges before the agent can come out

  • templar_is_back 🛡🛡Templar III🛡🛡 (@templar_is_back) reported

    @UbisoftSupport @TheDivisionGame PC users; If you have any issues try verifying your files. This latest update corrupted a bunch of files and caused havoc with my game. Anyone in DC had certain abilities suppressed [hide in cover] while NYC was fine.

  • Damicohall Genieofthelamp6816 (@Damicohall) reported

    @TheDivisionGame I am not sure WTF you have doing the maintenance updates and all...but you need to REALLY sit that person down and chew them a new *******! We get our characters back, but NOW there is a lag time with a damn all white screen when I change loadouts and make gear

  • Kaz107032 かずっちょ (@Kaz107032) reported

    @TheDivisionGame Just in time for weekend raid tour, raid junkies! Really hope this fix properly work! Otherwise, I need to see my doctor!

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