The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 5
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
Fort Worth, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Charlotte, NC 2
Yeovil, England 2
Essen, NRW 2
Springfield, IL 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 2
Taboão da Serra, SP 2
Santafé, Andalucía 2
Zagreb, Grad Zagreb 2
Rimouski, QC 1
Paderborn, NRW 1
Évry, Île-de-France 1
Glasgow, Scotland 1
Nottingham, England 1
Dublin, Leinster 1
Croydon, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • myselff34 Özgür Coşkun (@myselff34) reported

    @sinister_tw @UbisoftSupport @TheDivisionGame If they were concerned about the daily income from this game, this problem would be solved in 1 hour. The guys say we need to sleep, of course they are the ones who have to solve this problem, but does anyone care, no.

  • GilSnake Snakegil (@GilSnake) reported

    @Ubisoft @TheDivisionGame your game is broken for a whole day now, will you ever fix it or still looking to waste your corporate identityfor more players 😵 ?

  • MOISESFE11 MOISES (@MOISESFE11) reported

    @UbisoftSupport @TheDivisionGame I think the problem is at the anticheat. I cant play the division because of it and i need to do something in there so he can let me play.

  • AlexandreGuerre Alexandre (@AlexandreGuerre) reported

    @UbisoftSupport The game keeps freezing when you start the session, the maximum freeze time was 4 minutes... Has anyone managed tô fix this problem? @TheDivisionGame @UbisoftSupport

  • ThatAbrax Abrax (@ThatAbrax) reported

    @LtBuzzLitebeer @TheDivisionGame @UbisoftSupport Having the exact same issue at the moment.

  • myselff34 Özgür Coşkun (@myselff34) reported

    @VishousPlays @UbisoftSupport @TheDivisionGame Right now yes because the company that wrote the game is looking for a solution and the previous update did not have this problem.

  • VishousPlays Vishous Plays (@VishousPlays) reported

    @myselff34 @UbisoftSupport @TheDivisionGame They put in so much time to fix their broken game and have the community help. And they did! They learned from their mistakes and The Division 2 is great! They owned up to their mistakes but things break sometimes. Someone typed a wrong line of code. Missed one letter, one number

  • neur0nix_ neur0nix (@neur0nix_) reported

    @AgtMorganCreed @TheDivisionGame And lets face it, the official twitter account isn't the most consistent when it comes to issue reporting/acknowledgements. I remember when Stranded Tanker broke they didn't utter a word :/

  • MichaelFairbur3 Mike (@MichaelFairbur3) reported

    @LtBuzzLitebeer @TheDivisionGame @UbisoftSupport Been a ongoing problem!!!!

  • MijnheerHenk Henk Mijnheer (@MijnheerHenk) reported

    @TheDivisionGame @Ubisoft @UbisoftNL you're fixes are great. First i had no crash/disconnect isseus but after yesterday's (23 march) patch i now crash after a few minut. Game is unplayable.

  • myselff34 Özgür Coşkun (@myselff34) reported

    @VishousPlays @UbisoftSupport @TheDivisionGame Yes I played, the servers stayed off for 1 week while I was playing GTA, but they were informed every hour. My friend, there is a game left unattended. This is the problem here.

  • IDarkArc ُ (@IDarkArc) reported

    @TheDivisionGame Ur stupid game keep crashing on me I tried everything and nothing is working fix ur game dude

  • Onikuma6 Onikuma (@Onikuma6) reported

    @UbisoftSupport @TheDivisionGame Another 60MB didn't fix anything. Game still crashing to desktop.

  • myselff34 Özgür Coşkun (@myselff34) reported

    @VishousPlays @UbisoftSupport @TheDivisionGame What you said is very true, I have 2k hours in this game. The problem is that there are many games at your disposal and you can find solutions to the problems immediately, you know where they made their mistakes, be sure they know here and they are not interested.

  • icarusflyinghig icarusflying (@icarusflyinghig) reported

    @UbisoftSupport @TheDivisionGame Game is not playeable atm. Pls fix it.

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