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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vidauban, Provence-Alpes-Côte d'Azur 1
Independence, KY 1
Dieppe, Normandy 1
Lunéville, ACAL 2
Paris, Île-de-France 12
Lille, Hauts-de-France 2
Lys-lez-Lannoy, Hauts-de-France 1
Bristol, England 1
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 1
Wasquehal, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ThaWinston1
    DedSec (@ThaWinston1) reported

    @GamerGrl73 Like they see the game get a HUGE amount of new players but matchmaking is STILL broken @TheDivisionGame

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @chrisje2727 @TheDivisionGame The fix for this is you have to cancel a retaliation. If you have 3 saved up it breaks the projects 👍👍

  • GosutoShinobi
    Brian D (@GosutoShinobi) reported

    @TheDivisionGame logged in to play today, only to find out my Stack Broker is gone! I had that thing locked, and it was in multiple load outs. Since there seems to be no way to get it to drop in game, I’m hoping it’s a glitch and can be fixed.

  • deepsix0069
    Deepsix0069 (@deepsix0069) reported

    @TheDivisionGame i get your trying to fix all the bugs but the huge issues to most are token problems and escalation drop rates and you said nothing about that at all. between tokens being taken & the fact that loot drop is horridly low & you know this you ,most have complained about drop rate.

  • drakkon4440
    Drakkon (@drakkon4440) reported

    @TheDivisionGame You got bigger issues than just fixing gear values and progression. How about now allowing this stupid garbage casino random rolls bullcrap!? 250 Extoic cores lost and not ONE single All Red Investor’s Mask roll. You gonks really mucked up this update and it’s disgusting. Smh.

  • NateBarman1
    Nate Barman (@NateBarman1) reported

    @TheDivisionGame Fix the 100 tier Agiator skin “Constellation .” This won’t give apply skin this Agiator skin. I just already got tier 100 is done. H.E.L.P

  • coreyhc87
    corey (@coreyhc87) reported

    @TheDivisionGame When you gonna fix this graphical issues????

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @TheDivisionGame What about ps5 texture/lights issue?? Is impossible playing the game after 20 minutes!!! We all are reporting it but no aswer from u.

  • GilSnake
    Snakegil (@GilSnake) reported

    @TheDivisionGame Yup. Bugged talent, as many others in game. Just been crushed in Tier 3 escalation because it just stopped working. Thanks for being fair, with fire immune enemies, auto-regenerating, while aim assist is broken and talents are too. Ask for impossible, done 😒

  • Matteo076427230
    Mr.matt (@Matteo076427230) reported

    @TheDivisionGame Ubisoft, after the latest update, the textures sometimes look like PS1 graphics. Hahaha, since many of us have this problem, is there a way to fix this? I play on PS5.

  • DavidB95451
    Davey.B (@DavidB95451) reported

    @TheDivisionGame I have to ask this and maybe someone can answer even in the community, I’ve just prototyped my Lex and it’s removed killer which I had on it and replaced it with Optimist ? Can anybody explain or is it a glitch and it’s still on but I can’t see it, any advice

  • OMGItsJuba
    Juba (@OMGItsJuba) reported

    @Kabal__81 @TheDivisionGame @deogovakin This is a Ubisoft server issue not a Massive/Division problem

  • bolivarfino
    Dave Pederson (@bolivarfino) reported

    I'm pretty patient with the Devs @TheDivisionGame They want bugs, Deltas or store issues less than I do. If this is the intended drop rate for Augments, they'll lose a devoted player. Saying I've run 70+ Escalations this week would be light, I've had 3 drops. #TheDivision2

  • RealBoneyStark
    Dylan Farnum (@RealBoneyStark) reported

    @TechDoneRight1 @TheDivisionGame Yea @TheDivisionGame fix your game there’s a new damage glitch 😌 I’m burning through content this **** so broken lol

  • _z4ia
    zia (@_z4ia) reported

    @TheDivisionGame Had a weird issue in The Division 2. Tried to upgrade my gear to a new rarity, but since my inventory was full, the item got dismantled instead of upgraded. Anyone ?else run into this? Any fix

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