The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellflower, CA 4
Djelfa, Wilaya de Djelfa 3
Paris, Île-de-France 3
Sydney, NSW 3
New York City, NY 2
Lexington, KY 2
Madrid, Comunidad de Madrid 2
Adelaide, SA 2
Manchester, England 2
Hartlepool, England 2
Shimla, HP 2
Montréal, QC 1
Ballwin, MO 1
Grasse, Provence-Alpes-Côte d'Azur 1
Seattle, WA 1
Philadelphia, PA 1
Velen, NRW 1
Carrières-sur-Seine, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Saverne, ACAL 1
Münster, NRW 1
Vendat, Auvergne-Rhône-Alpes 1
Larrey, Bourgogne-Franche-Comté 1
London, England 1
Temple, TX 1
Woodbridge, VA 1
Juiz de Fora, MG 1
Columbus Junction, IA 1
Wokingham, England 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • grimmyxx grimmy  (@grimmyxx) reported

    @TheDivisionGame hello, could you please look into why the game is crashing often? it seems that many people have this problem other than me, and i'd really love to play the second game after finishing the first one.

  • DaveyGrave1 SHO'NUFF (@DaveyGrave1) reported

    @LtBuzzLitebeer @TheDivisionGame Not surprised you guys are having issues. That’s their MO. Hope they fix it soon and don’t mess it up anymore than it is.

  • MaxMkmramstein Max (@MaxMkmramstein) reported

    @TheDivisionGame maybe this isn’t a issue but i doesn’t seem right to me that when running 100% resistance to pulses someone is still able to get HB stacks off of you which doesn’t seem right

  • Danny50915932 Death999 (@Danny50915932) reported

    @TheDivisionGame What about the infinite load screen that's twitching after you beat the power plant on X/S and getting delta error @TheDivisionGame ???

  • HAMMUDE90 Heyo! 🐝 (@HAMMUDE90) reported

    @jat0rz @TheDivisionGame And the biggest evidence for that, is the game starting crashing frequently only after having that big crash about a year ago and their "fix" for it. It was a Uplay connect client issue back then. So I'm saying it's a software issue, not Hardware.

  • CheshireCat71 Cheshire Cat (@CheshireCat71) reported

    @TheDivisionGame Yesterday 4 hour session without single crash. Today 4 crashes in 30 minute. I change nothing. Congratulations.

  • agradipta Agradipta M. Bintang (@agradipta) reported

    @TheDivisionGame @Ubisoft @UbisoftSupport greetings. I have issues in Division 2 where the open-world activity "Target Practice" is bugged. My character cannot talk to the trainer, and the activity cannot be done, at all. Can you guys look into it?

  • SGCaprii Caprii (@SGCaprii) reported

    @Unknown1Z1 @CHAPO2K__ @TheDivisionGame Best play is range now with any build until they fix HB.

  • jat0rz jat0rz (@jat0rz) reported

    @HAMMUDE90 @TheDivisionGame Thing is... crashes are not consistent across the board for every person that plays. Determining crashing issues for specific set ups is one of the far more difficult things to do. Especially for a team that literally just got back to work on an almost dead game.

  • HAMMUDE90 Heyo! 🐝 (@HAMMUDE90) reported

    @jat0rz @TheDivisionGame Hell, I even had a fresh WIN-10 installed formatting my SSD. That solved the issue for about 11 hours and then back to it. Crashes happen to people with low/mid/high end PCs. I doubt Hardware is the answer for it. It's mostly software.

  • BruceWalker1234 BKDUBz (@BruceWalker1234) reported

    @bela_bronsky @Crashcrane991 @TheDivisionGame Yea if you press O or hold it during the loading screen it seems to fix it

  • Unknown1Z1 Unknown1Z1 (@Unknown1Z1) reported

    @SGCaprii @CHAPO2K__ @TheDivisionGame The fact that it spreads means that 1 out of 8 pellets hit the target. The issue was the body shot link lazer pointer hitting 8 pellets a shot stacking the bonus armor faster. Now it's 1 pellet to the head. System medkit gives me heartbreaker bonus 100% armor every 15s.

  • NONEsoJIVE NONEsoJIVE (@NONEsoJIVE) reported

    @Maverick__CW @TheDivisionGame They are working on a fix. In the meantime pressing and holding the back button (b on xbox) will get you through it

  • AtlasRuins Chase Schultz (@AtlasRuins) reported

    @TheDivisionGame Started this morning and I haven't been able to claim my rewards. I watched all 4 hours of a twitch stream with the drops enabled and I still haven't been able to claim anything. I've looked in my ubisoft "inventory" and theres nothing to claim and I have everything linked. FIX??

  • EliteSyndicate4 Elite Syndicate (@EliteSyndicate4) reported

    @GamrInsanity @TheDivisionGame Will be fix I next maintenance

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