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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 2
Wasquehal, Hauts-de-France 1
Lille, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Paris, Île-de-France 13
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
Palm Bay, FL 2
Ormskirk, England 2
Besançon, Bourgogne-Franche-Comté 1
Valencia, Valencia 1
Quirinópolis, GO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • crnbread
    Ramon Powell (@crnbread) reported

    @TheDivisionGame Getting messages about being locked out for multiple attempts, when I did just one attempt to sign in. I even changed my password, I have 2 factor authentication setup prior.. still locked out of my account.

  • Indigo3737
    Indigo (@Indigo3737) reported

    @TheDivisionGame I receive a prototype in incursion, but I don't get it? Can you fix your game, please?

  • patarstor2
    PatrickStar (@patarstor2) reported

    @Zeokor @TheDivisionGame it was a ubisoft error thing, it's fixed

  • Magici1956
    Karen (@Magici1956) reported

    @TheDivisionGame The outcast project is broken not counting the killing of named outcasts thank you

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @AlphaBravoOne1 @TheDivisionGame You say this like the devs fix stuff. Do you play the same game as me lol

  • mrahdreegez
    Rowdy Roddy Rodriguez (@mrahdreegez) reported

    @TheDivisionGame The store is broken. I can’t buy season pass.

  • konedj
    Koneworld (@konedj) reported

    @UbisoftSupport @TheDivisionGame Hi @UbisoftSupport, I’ve tried multiple times through support tickets and Discord to get help with two issues I’m having, but I haven’t received any response. Is there any other way to contact you?

  • brettbeckman15
    Brett Beckman (@brettbeckman15) reported

    @SaVaGeDaTMaN @TheDivisionGame Not working on Xbox either

  • ahmetlsait
    Ahmet Sait Külçeler (@ahmetlsait) reported

    @TheDivisionGame These fixes shouldn't take 3 weeks to fix, they should have been fixed by now if not in a few days.

  • AngryEman11
    Eman 🇵🇭 (@AngryEman11) reported

    @TheDivisionGame I want you guys to sit on your game and spend thousands of hours. You will see the problem.

  • FrankFlowerz1
    FrankFlowerz (@FrankFlowerz1) reported

    @GamerGrl73 Stop It U've Been Around As Long As I Have,@TheDivisionGame They're Gonna Fix The Minor Not The Major,If Anything @ All.

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @TheDivisionGame How about the ps5 issue?? Still texture missing after 20 minutes pf gameplay, i have a ps5 pro is not possible play and have this problem, it s been 4 weeks with these problem

  • maurerbua
    Alessandro Maurer (@maurerbua) reported

    @TheDivisionGame Liberty Island Mission is buggy. If you die in the boss fight after destroying the missile, Keener will not spawn anymore. Please fix this. It is annoying!

  • stricklyutama
    Mr. Achmed Zankou 🇮🇩 republiek 🇳🇱 😏 DYOR (@stricklyutama) reported

    @TheDivisionGame you should really fix the game slaved for prototype finally able to roll 3 pieces i do a bounty all my rolls changed weapdmg into armor lower rolls on crits and its not a visual glitch it remains after closing and logging out just garbage 🤬

  • ThaWinston1
    DedSec (@ThaWinston1) reported

    @Maverick__CW @TheDivMobile @TheDivisionGame As someone semi new to the *** 2 even with like 75 hours, Im still so lost in so many aspects because it is impossible to play so many of the modes and stuff with broken matchmaking . Sad the anniversary did nothing about that. Meanwhile Res feels like the good ol days

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