The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Copenhagen, Region Hovedstaden 1
Essen, NRW 1
Caen, Normandie 1
Athens, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EliLope46488049 Eli Lopez (@EliLope46488049) reported

    @TheDivisionGame Issues on pc need working on glitches alot knocking me off and lagging...

  • UkininamSubas Renz sebastian (@UkininamSubas) reported

    @UbisoftSupport @TheDivisionGame another sticky bomb glitch has been found , looks a like an infinite sticky

  • ACPMcr A Chaudhary (@ACPMcr) reported

    @TheDivisionGame Game is crashing on PC. is this a known issue ?

  • SamChestermann Sam (@SamChestermann) reported

    @TheDivisionGame Did u fix characters getting deleted? I lost my characters 3 days ago and im still waiting.

  • ZpawnBax zpawnbax (@ZpawnBax) reported

    @steven_elvins @SgtGreyBeard @TheDivisionGame from start I used DX12 because more contrast, in 2020 used DX11 for short time because of similar problem with big update but back to DX12, start yesterday switch to DX11 again, after today update, just play it a while, no crash yet so far.

  • glennpittaway glennpittaway (@glennpittaway) reported

    @Aposematix @TheDivisionGame Lots of Discord servers out there with groups who'll run you through the raids and help you get the guns. We don't even look at your build unless it's apparent during the raid that there are severe problems. Even then we won't kick you

  • HykCraft HykCraft (@HykCraft) reported

    @SamChestermann @TheDivisionGame There were not deleted. If your characters had the BTSU gloves or Waveform exotics equipped, due to a shader issue, the characters became invisible. This as already been fixed. File a ticket with Ubisoft support if you are having an issue.

  • jimsayshi_Xbox Jim (@jimsayshi_Xbox) reported

    @UbisoftSupport Is anyone else getting repeated, major lag in Division 2? @TheDivisionGame Am in the UK.

  • SkifterOk Oleg Martynov (@SkifterOk) reported

    @TheDivisionGame Is so called tu13 crashing issue will be addressed at all? Can't keep chasing worlds first leaderboard for the raid when half of our team can't escape tarmac without crashing. Started just this week,with the last update. #division2 #tu13

  • ecfv2637 Eugenechao (@ecfv2637) reported

    @TheDivisionGame @AgentStageWorks Cool, how about fixing the crash problem.

  • GilSnake Snakegil (@GilSnake) reported

    @TheDivisionGame The games still crashes frequently for no reason... Maintenance shutdown was useless as usual, fix the game ffs :/

  • mejiblets matt b (@mejiblets) reported

    @TheDivisionGame have you guys seen the new glitch doing the rounds. It's where you can shoot your decoy to go anywhere including the sky and also another 1 where you can have sticky bullets. It's the worst glitch the game has had. Are you working on a hotfix

  • Moh19221222 MohSkinner I Virtual Photography (@Moh19221222) reported

    @TheDivisionGame Hi After updating the program this morning, It has become a game with a lot of Crash Games , Every 3 minutes a game comes out, It was a good game before and now it's a failed game

  • bgame19697139 bgame (@bgame19697139) reported

    @ShdHornet @TheDivisionGame What is the decoy glitch?

  • HBKSeanMichael_ Sean (@HBKSeanMichael_) reported

    @TheDivisionGame Series X have been powering down while playing NBA 2K22 for a month now. Where's that fix? @XboxSupport

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