The Division 2 Outage Map
The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
The Division 2 users affected:
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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 5 |
| Houston, TX | 2 |
| Riom, Auvergne-Rhône-Alpes | 2 |
| Wasquehal, Hauts-de-France | 2 |
| Essen, NRW | 2 |
| Seattle, WA | 2 |
| Adelaide, SA | 2 |
| Elk Grove, CA | 1 |
| South Shields, England | 1 |
| Northeim, Lower Saxony | 1 |
| Město Albrechtice, Moravskoslezský kraj | 1 |
| Mansfield, England | 1 |
| Revel, Occitanie | 1 |
| Powder Springs, GA | 1 |
| Telford, England | 1 |
| Rotherham, England | 1 |
| Le Marillais, Pays de la Loire | 1 |
| Richmond, VA | 1 |
| Rimouski, QC | 1 |
| Paderborn, NRW | 1 |
| Évry, Île-de-France | 1 |
| Glasgow, Scotland | 1 |
| Nottingham, England | 1 |
| Dublin, Leinster | 1 |
| Fort Worth, TX | 1 |
| Croydon, England | 1 |
| Delmenhorst, Lower Saxony | 1 |
| Rayleigh, England | 1 |
| Ealing, England | 1 |
| Fresno, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wyatt
(@Just_a_buckinMI) reported
@UbisoftSupport @TheDivisionGame It's not just PC. Xbox is having similar issues.
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Alexandre
(@AlexandreGuerre) reported
@UbisoftSupport The game keeps freezing when you start the session, the maximum freeze time was 4 minutes... Has anyone managed tô fix this problem? @TheDivisionGame @UbisoftSupport
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Vishous Plays
(@VishousPlays) reported
@myselff34 @UbisoftSupport @TheDivisionGame They put in so much time to fix their broken game and have the community help. And they did! They learned from their mistakes and The Division 2 is great! They owned up to their mistakes but things break sometimes. Someone typed a wrong line of code. Missed one letter, one number
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Darryl
(@gfield42k) reported
@UbisoftSupport @TheDivisionGame I just got on this morning an downloaded the update. An I'm having the issue. Not sure if it has been fixed yet. Is there any updates on this issue?
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vac9181
(@vac9181) reported
@Ubisoft @Ubisoft_UK @TheDivisionGame YO fix div2 to work with OBS
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Özgür Coşkun
(@myselff34) reported
@VishousPlays @UbisoftSupport @TheDivisionGame What you said is very true, I have 2k hours in this game. The problem is that there are many games at your disposal and you can find solutions to the problems immediately, you know where they made their mistakes, be sure they know here and they are not interested.
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Özgür Coşkun
(@myselff34) reported
@VishousPlays @UbisoftSupport @TheDivisionGame Yes I played, the servers stayed off for 1 week while I was playing GTA, but they were informed every hour. My friend, there is a game left unattended. This is the problem here.
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Pierruno
(@PierrunoYT) reported
@UbisoftSupport @TheDivisionGame Please fix it asap
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Rodri.Gallego
(@RodriGallego3) reported
@UbisoftSupport @TheDivisionGame Thank you Ubisoft, you broke the game with the new update and still keeps crashing every 10 minutes. The GE is still on, today in day 2. So, what are you doing? how is that the crash is not fix yet? So how long is going to take and how many days of the GE are we gonna lose?
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Özgür Coşkun
(@myselff34) reported
@VishousPlays @UbisoftSupport @TheDivisionGame I did but the problem continues
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MOISES
(@MOISESFE11) reported
@UbisoftSupport @TheDivisionGame How many days you guys going to take to solve the problem?
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Özgür Coşkun
(@myselff34) reported
@VishousPlays @UbisoftSupport @TheDivisionGame My friend, this is to distract us and we give our energy to other games. Excuse to wait a little bit. 24 hours is a very long time and there is still no progress ps, the game is active on the xbox side, all the problems in other games are solved. So here?
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Twist3dM1nd
(@SanitariumPr) reported
Hey @UbisoftSupport and @TheDivisionGame we got anything on the fix? This time I was able to get from one settlement to another and crashed
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Onikuma
(@Onikuma6) reported
@UbisoftSupport @TheDivisionGame Another 60MB didn't fix anything. Game still crashing to desktop.
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Vishous Plays
(@VishousPlays) reported
@myselff34 @UbisoftSupport @TheDivisionGame They put in so much time to fix their broken game and have the community help. And they did! They learned from their mistakes and The Division 2 is great! They owned up to their mistakes but things break sometimes. Someone typed a wrong line of code. Missed one letter, one number
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