The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 5
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
Wasquehal, Hauts-de-France 2
Charlotte, NC 2
Yeovil, England 2
Essen, NRW 2
Springfield, IL 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 2
Taboão da Serra, SP 2
Santafé, Andalucía 2
Zagreb, Grad Zagreb 2
Ealing, England 1
Fresno, CA 1
Bordeaux, Nouvelle-Aquitaine 1
Arles, Provence-Alpes-Côte d'Azur 1
Barnet, England 1
Agropoli, Campania 1
Sainte-Marguerite, ACAL 1
Kuala Lumpur, KUL 1
Sligo, Connaught 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mircea78 Mircea Lucian (@mircea78) reported

    @Big_BProd @TheDivisionGame You should get one every 4 levels and they are not that hard to do with 3-4 directives activated and with the world set at challenging at least...the problem right now it's that you don't get any keys due to an annoying bug,hopefully it'll get fixed soon.

  • DYSTOPIA_GR DYSTOP14 (@DYSTOPIA_GR) reported

    @TheDivisionGame We dont get apparel keys 💀 any plans to fix that?

  • Nickkholodeon Never Say Kekko Until You’ve Seen Nikko (@Nickkholodeon) reported

    @TheDivisionGame 2 weeks, aaaand—crash. Oh, a apparel event? Could this issue cause PC players unable to idk… be able to obtain keys to—money scheme. If keys ain’t dropping, restart the game, agents.

  • FREEDOM09307473 madBANGORLAD (@FREEDOM09307473) reported

    @TheDivisionGame I’ve just noticed I i to am not getting any apparel keys the only way to get keys ATM is to buy premium credits unintentional I’m not so sure but if this is the case I won’t be spending another penny on this **** game again please fix this

  • NeoFox01041987 Florian (@NeoFox01041987) reported

    @TheDivisionGame Fix the crash to Desktop on PC on dx 11 and 12 -.-*

  • HAVEKKH1 Jakub Havel (@HAVEKKH1) reported

    @TheDivisionGame Idk if its only me, but i still cannot update my game - Download failed due to a disk write error :/

  • NamorSub NamorSubmariner (@NamorSub) reported

    @TheDivisionGame Both Apparel normal and event box keys do not show whenntgey are collected. This has been happening sin TU16. The suddenly you get 4 keys to appear. Please fix. Platform PS.

  • Roxyarnie1 Roxyarnie 💙 ⛱️ (@Roxyarnie1) reported

    @Hefeydd_ @STARCHILD_DEMON @TheDivisionGame Exit and restart the game. There's an issue with the keys appearing but they will be there on restart. You'll need to do that from time to time to get them until it is sorted.

  • riverofcards T (@riverofcards) reported

    @TheDivisionGame fix your game you incompetent bunch of idiots! People still invisible glitching in the dz and traps still wiping out whole teams. What do you guys actually do?

  • 89seven89 Calderón (@89seven89) reported

    @TheDivisionGame Please fix keys issues, even if I level up 20 times I don't get any keys!

  • Amenatto Anderson Menatto (@Amenatto) reported

    @TheDivisionGame The agent levels up but doesn't gain keys?? Please fix this!!!

  • Vylnation Vylna (@Vylnation) reported

    @TheDivisionGame I havent got any more keys past 8 out of 27 on the apparel event .... what is going on ?! i did bunch of extra levels and according to the game I WAS supposed to get the keys, i have lost over 4-5 keys right now as i type this.. seriously guys, fix ur damm game !!!

  • KingTulip59 Josh (@KingTulip59) reported

    @johngant86 @TheDivisionGame Log out and log back in,or restart. All collected Keys will appear,been an issue for a while now

  • knightz78 Lugiano Rubio (@knightz78) reported

    @TheDivisionGame invisible glitch still there.. what a joke

  • Nounew887 nounounou (@Nounew887) reported

    @JasonB52161134 @TheDivisionGame @PoopyPants75 Bug - fix - another bug - fix - old bug reappear - fix - unplayable - fix

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