The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Djelfa, Wilaya de Djelfa 4
Bellflower, CA 4
Paris, Île-de-France 3
Sydney, NSW 3
New York City, NY 2
Lexington, KY 2
Madrid, Comunidad de Madrid 2
Adelaide, SA 2
Manchester, England 2
Hartlepool, England 2
Marseille, Provence-Alpes-Côte d'Azur 2
Shimla, HP 2
Montréal, QC 1
Ballwin, MO 1
Grasse, Provence-Alpes-Côte d'Azur 1
Seattle, WA 1
Philadelphia, PA 1
Velen, NRW 1
Carrières-sur-Seine, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Saverne, ACAL 1
Münster, NRW 1
Vendat, Auvergne-Rhône-Alpes 1
Larrey, Bourgogne-Franche-Comté 1
London, England 1
Temple, TX 1
Woodbridge, VA 1
Juiz de Fora, MG 1
Columbus Junction, IA 1
Wokingham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DeePxSnake 🐍 Adam D 🐍 (@DeePxSnake) reported from Greensboro, North Carolina

    @TheRealCrazyJo @neur0nix_ @baundiesel @Splintrshield @Arekkz @TheDivisionGame @jgerighty @BombshellJacket @MathiasKarlson Maybe they flew up the helicopter from D.C. That has yet to crash.

  • rintogunawan OldBoy (@rintogunawan) reported from Tanahabang, Daerah Khusus Ibukota Jakarta

    @JonnyK511 @MARKOFBLADEZ @Thylander @ltsTwain @TheDivisionGame @The_Spier @hamishbode @yannickbch Fyi I dont have problem with eb recoil. And i dont talking about leaderboard, i just inform @MARKOFBLADEZ that these are some good players in ps4 asia server. Thats it bro. Lol. Cheers.

  • FerrahDev Ferrah (@FerrahDev) reported from Reading, England

    @TheDivisionGame @hamishbode Like everyone here, I've been a long time fan but disappointed in the patch releases that fix an issue but break many others. More content is required, RnG sucks, the leaderboards needs more granularity as completing on easier levels to get the top spots is the norm.

  • vicious696 Parris (@vicious696) reported from French Valley, California

    @6Golf3Bravo @ccat1986 @EidolonFox @DBTheDivision @TheDivisionGame and Im saying this as a fan who wants to see this game reach its potential, right now the messaging is the game is broken, shrug and tell everyone to play something else, once your community leaves and becomes toxic, even if you fix the game they arent coming back

  • jgerighty Julian Gerighty (@jgerighty) reported from Malmö S:t Johannes, Skåne län

    @DizlOTF @UbiMassive @TheDivisionGame @AmperCamper Hey - I don’t know what’s the issue is I’m afraid. I’m tagging @UbisoftSupport and we’ll follow up.

  • vicious696 Parris (@vicious696) reported from San Diego, California

    @JINORU_ @baundiesel @TheDivisionGame @ULucipus @AmperCamper this is what the player base is saying, the wording will not be perfect but its how they feel, they are allowed an opinion same as all of us. Massive knows my thoughts on the game, just passing along feedback as I found it interesting, not sure why this is an issue or harmful

  • TDassi moe The Don assi (@TDassi) reported from Andrup, Region Syddanmark

    @scorpion_511 @TheDivisionGame It's a worldwide issue. A huge number of players dropped this game because of the mess @UbiMassive have done to this game.

  • RandolfArias Randolf Arias (@RandolfArias) reported from Burlington, Ontario

    @TheDivisionGame it’s called lack of customer service. It’s amazing how the profile of a Dev does not have this in their DNA. For them is like Oh we found a bug, let’s try to fix it in 3 hours, oh another bug, let’s add 5 more hours. People are waiting. Have a f...k...g back up plan.

  • pure666metal Graham Boyle 🇦🇺 (@pure666metal) reported from Sydney, State of New South Wales

    @QCmusic1 @printliberation @TheDivisionGame Yes last 4 hours been getting the same error msg. However I can login into the first Division game with no issues at all.

  • wolfgang_rush Rushikesh M (Wolfgang Rush) (@wolfgang_rush) reported from Chandrapur, State of Mahārāshtra

    @TheDivisionGame Guys I’m sorry but some things in the game are broken ..

  • nickj76 Nick Jenkins (@nickj76) reported from Guildford, England

    @TheDivisionGame PvP is still so very broken, and so very unenjoyable. I wish they would stop listening to sweats and more to average players, ND builds started to equalise things in the right direction, still enjoy PvP in div1 so much more.

  • FerrahDev Ferrah (@FerrahDev) reported from Reading, England

    @TheDivisionGame @UbiMassive @Ubisoft 2. RnG update issues. Ever since you released the previous DLC the drop rate has been ridiculously low. This was obviously to fix the RnG that was left in for the PTS servers to drop the BTSU glove...

  • KiloGamingNatio Kilo (@KiloGamingNatio) reported from Frankfort, Kentucky

    @TheDivisionGame If there was not so much lag, I could do it. I know its not an internet problem also. I checked with my provider. We are at 1.3 status with Div2. FIX IT! 😠

  • melihcarter Agent Melih (Cosplay) ⭕ 🛫 UbiDay Tokyo (10/06) (@melihcarter) reported from Gangnam-gu, Seoul

    @obiadekanobi @EzioAudi2re @jgerighty @Elites_Academy @TheDivisionGame @OllieNorris Yeah sound issues got way worse lately, like I respawn and kill 5 - 10 guys, my guns still silent, I think it's not one of the priorities at the moment. Appareal events though, I love them honestly

  • forestisdead forest black is dead (@forestisdead) reported from Azusa, California

    I ended up going into my cousins session and doing the mission there but seriously fix this shit @TheDivisionGame

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