The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Adelaide, SA 3
City of London, England 3
Seattle, WA 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
San Lorenzo, CA 1
Cwmbran, Wales 1
Malvern, PA 1
Denham Springs, LA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NickkoNickko Nickkolodeon (@NickkoNickko) reported

    @Ridercoms @TheDivisionGame Even with this system. They promoted build diversity—it’s not working. Talents both chest and backpack need reworks. I do not like how talents are since release of WONY, and even attachments is redundant. It’s bloat items with not many purpose and when one build will always be OP

  • Dalerius1 Dalerius (@Dalerius1) reported

    @My8univer5e @TheDivisionGame its matchmaking there , soo its not a problem

  • RECONRED Paul brewer (@RECONRED) reported

    @TheDivisionGame I know the PTS is a test server for countdown... but how do we test it when for the last two days it delta or freeze ...or is it just me ..the problem is when you do get a game its fun know its a lot harder know which is good

  • cheesy_blend cheesy_blend (@cheesy_blend) reported

    @Dramacydal58 @TheDivisionGame Don't worry, this is a PTS....all these problems will be sorted for the full release...I mean...that is the whole purpose of a PTS right?

  • Krypt1cVantage 🍁 Kryptic 🔞 (@Krypt1cVantage) reported

    @DavidPassari @BruceWalker1234 @TheDivisionGame I'm not saying the game isn't broken, I agree there's alot that needs done to gain back the majority of the player base, but this PTS seems like a step in the right direction

  • 3_monk SHD Monkenstien. (@3_monk) reported

    @TheDivisionGame Part of the problem is the possibility of it being released in June, another few weeks of streamers and content creators milking that 15min mission there is no real road of discovery for a player, insta answers everywhere.

  • MarkJeffery1966 Mark Jeffery (@MarkJeffery1966) reported

    @TheDivisionGame So current season ends at 9:00am BST but you shut the servers down at 8:30am BST...brilliant!

  • averageguy71 averageguy7 (@averageguy71) reported

    @buntgezwitscher @00Fam00 @TheDivisionGame The real problem with the game is for instance you do a mission in story mode, ok great, now you do that same mission normal, hard, heroic..... There are changes but nothing truly noticeable. Over 3 years we've been running the same missions 100's of times.

  • MisaelRuizLope1 Argentrucho (@MisaelRuizLope1) reported

    @TheDivisionGame I have not been able to enjoy it, you have launched a PTS with thousands of errors. Do you really ask that?

  • 00Fam00 Fam (@00Fam00) reported

    @kamikazevondoom @TheDivisionGame Another important issue that needs to be addressed is Countdown matchmaking. Phase 2 was literally impossible to test. The new difficulty felt great but I don't really know since I only got into groups with 4 and 5 people...

  • stuNzeeDrettiwT stuN.zeeD.rettiwT (@stuNzeeDrettiwT) reported

    @TheseusBadger7 @C0ntrol3dkaos @TheDivisionGame Agreed, sounds like a personal problem. 🎮

  • NickkoNickko Nickkolodeon (@NickkoNickko) reported

    @TheDivisionGame Since you focus on PVE, please for the love of God fix the A.I, and literally their intelligence is too intelligent. Their spider sense where **** is going to land is stupid, their instant rolling is dumb after another, their dmg is miscalculated with their HP too much. Balances!

  • atarifan49 Glenn Bruner (@atarifan49) reported

    @TheDivisionGame I could only play it once, got kicked Delta-03 and any repeated attempts to re-matchmake resulted in a Raid Team Full message. No amount of restarting / reloading game had any impact to change this team full issue.

  • velezmichael21 Michael Velez (@velezmichael21) reported

    @JamesRedf0rd @TheDivisionGame Yes and that helps but it's a bandaid on a bigger problem if all season 9 does is bring new targets but we have to farm same Missions/locales then why bother. They are trying to make this a live service but the pace and new ideas are so very small. This IP has big potential.

  • MBCloete Michael Cloete (@MBCloete) reported

    @TheDivisionGame Only got the gloves so far, too many Delta errors, will wait for next update to continue.

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