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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Idabel, OK 1
Paris, Île-de-France 28
Frome, England 1
Shek O Village, Southern 1
Louisville, KY 1
Buffalo, NY 1
Navegantes, SC 1
Vaux, ACAL 1
Andryes, Bourgogne-Franche-Comté 1
Wuppertal, NRW 1
Dunkerque, Hauts-de-France 1
Winter Park, FL 1
Blackburn, England 1
Le Marillais, Pays de la Loire 8
Voiron, Auvergne-Rhône-Alpes 4
Madrid, Madrid 3
Dublin, Leinster 1
Naaldwijk, zh 1
Corbenay, Bourgogne-Franche-Comté 1
Alfortville, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Brussels, Brussels Capital 2
Amarillo, TX 1
Châlons-en-Champagne, ACAL 1
Manchester, England 2
Exeter, England 1
Talange, ACAL 2
Saint-Denis, Île-de-France 1
Seattle, WA 1
Lattes, Occitanie 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TWiG__GAMING
    TWiG GAMING 🎮 (@TWiG__GAMING) reported

    @TheDivisionGame Can you fix the SHD Tech in New York or add a reset option so can complete the areas and the bounties

  • TheseusBadger7
    Theseus Badger (@TheseusBadger7) reported

    @TheDivisionGame Any ETA on the fix? Losing mods (especially the 13% PFE ones) really hurts the build optimization. Appreciate you guys looking into it quickly.

  • Paul_Roti69
    Paul_Roti (@Paul_Roti69) reported

    @TheDivisionGame @UbisoftSupport are you going to fix the problem if not being able to earn BTSU firmware?

  • StuartLibby
    stuart (@StuartLibby) reported

    @vipergaunt @TheDivisionGame The augment isn't broken, look at the original patch notes, it's doing as it should. They have a choice to make. Either admit they are wrong or p off the community. Let's see where their priorities are.

  • Matteo076427230
    🎮Mr.matt🎮 (@Matteo076427230) reported

    @G_BoyT @TheDivisionGame Ah ok great, my observation regarding the textures is because I find it strange that after a month or two this problem is still there, and I wonder: when you release an update will you first do a test to verify that there are no problems? Like on BF6 which I played,every update👇

  • Mario_LM105
    Mario (@Mario_LM105) reported

    @TheDivisionGame Still not able to play on Xbox cloud I hope you fix this before the end of this event.

  • gpalominoaero
    Gilberto Palomino (@gpalominoaero) reported

    @Ubisoft @TheDivisionGame fix the escalate cost. There no f way you loose 96 tokens against a 12 gain, extremely cost, low reward, nobody wants to pay. At least do It equal pay-reward

  • rogue_gold
    RogueGold (@rogue_gold) reported

    @Anunnaki696 @TheDivisionGame @NothinButSkillz Are your inventory and mod capacities near full? If so, try putting some items into your Stash (try around 10 inventory items, and ~30 mods), log out and back in, and let me know if the missing items re-appear. Trying to collect info on a potential fix.

  • Orkanos
    Beeerzi (@Orkanos) reported

    @DivisionTD @TheDivisionGame Should be part of our fix

  • DanWoods1717
    Mr.Eustace Axe and Mallet (@DanWoods1717) reported

    @the_big_bongo @TheDivisionGame From screen bugs to touchscreen button interference, which doesn’t allow you to exit certain screens move around and etc. Touchscreen needs to be completely removed before they even added the console that runs terribly on PC at the moment have to force close to fix it

  • _nolife_ste_mac
    Ste (@_nolife_ste_mac) reported

    @TheDivisionGame @gfysnosrslygfys Why can't the game just be fixed always why problems always

  • MHanones
    Marcelo Hanones (@MHanones) reported

    @TheDivisionGame The game is broken on xcloud !!! The game is broken on xcloud !!! The game is broken on xcloud !!!

  • RandyRa46229788
    Ayumu_Satou (@RandyRa46229788) reported

    @TheDivisionGame Overall, the PTS was alright, not good or great, tons of bugs still in base game, still haven't fix the hackers killing players in the PVE DZ but it's what we get for a 10 usd game, needs a whole rework all in all, not another game that you are going to milk like the COD games.

  • _nolife_ste_mac
    Ste (@_nolife_ste_mac) reported

    @TheDivisionGame Oh look things are not intended properly let's nerf it instantly core strength prototype wasn't dropping fix it next week thank god I picked 007 first light and dropped this game for a break

  • boi_cfc1
    boi (@boi_cfc1) reported

    @mattyallen40 @GilSnake @TheDivisionGame Careful he will block you for callimg out his legit skill issue. He blocked me as he cant handle the truth

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