The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Springfield, IL 3
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Houston, TX 1
Dundee, Scotland 1
North Royalton, OH 1
Riom, Auvergne-Rhône-Alpes 1
Taipei, Taiwan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • avivercomebruti Fattinonfoste avivercomebruti (@avivercomebruti) reported

    @TheDivisionGame VERY frustrating to play like this. Over an hour long manhunt. When finish the manhunt, in the seasons menu, it appears that the reward has been obtained. But I don't see any rewards! There is no Exotic Rifle neither in my stash nor in my inventory!!! You need to fix this crap!!!

  • GilSnake Snakegil (@GilSnake) reported

    @_GamePat @TheDivisionGame I thought it was a Radeon problem only, it never happened to me before switching from green to red 🥲

  • BrandonDimopou2 Brandon Dimopoulos (@BrandonDimopou2) reported

    @TheDivisionGame Sooo I encountered a crash when switching from warlords map to dc , is this a normal thing due to bugs or am i repairing the files for the 5th time since i started playing again 24 hours ago. not ok

  • rogue_chef RogueChef🇺🇸🇺🇦 (@rogue_chef) reported

    @MortenRyberg @TheDivisionGame Simply equip one of the new chest appearance mods. When you do, you'll notice how it automatically changes the appearance on any other build you have saved. Its got nothing to do with taste lol. Just fix the game we pay so much for. Stop dropping broken crap to the community.

  • ElektraScarletX Kath Bryant (@ElektraScarletX) reported

    @TheDivisionGame Currently stuck in NY....everytime I try to fast travel back to DC the game freezes and crashes. Please fix asap 🙌🙌

  • Max_Ballroom ***** Grinder (@Max_Ballroom) reported

    @Sughabare @TheDivisionGame Glad it's not just me, clearly a problem here.

  • rayce215 Rayce215Gaming (@rayce215) reported

    @UbisoftSupport @TheDivisionGame Issue Resolved!!!!

  • Keisow2 Keisow (@Keisow2) reported

    @TheDivisionGame If I'm in New York before the app update, I can't get back to Washington, D.C. I get an error drop.

  • alexesther Alex Esther (@alexesther) reported

    @TheDivisionGame having loading issues again on Ubiconnect on PC. From "play" to splash screen, I get a long black screen when loading. @UbisoftSupport I verify files. Everything is up to date. Not on client side.

  • lunaticslave777 Chris Ramos (@lunaticslave777) reported

    @Kp4La @TheDivisionGame Same thing on Xbox Series X, i even reseted the console and reinstalled game, problem persists....and is not on Clan menu, happens on any menu you try to open

  • rafaelcolon77 Rafael Colon (@rafaelcolon77) reported

    @TheDivisionGame Hey guys I have not received any of the rewards after I open the cache of the new apparel please can you guys take a look at this, if any one else have this problem please let the team know

  • GamerGumis Małpa Lvnatic (@GamerGumis) reported

    @TheDivisionGame New update is crashes le Game pc 5min end crash freeze audio 🐝 😒

  • Howiiie87 Howie (@Howiiie87) reported

    @TheDivisionGame i would count but it'll probably crash

  • primesonforever bruv (@primesonforever) reported

    @TheDivisionGame you guys are terrible at updates and not having the game glitch. Get some better developers on deck pls.

  • iSniperzHD SHD Agent Ryan ⭕️ (@iSniperzHD) reported

    Some reason i cannot access Fairview Power plant then after that whole game crashes on Xbox is anybody having this problem? @TheDivisionGame @Palle_Hoffstein @yannickbch

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