The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Copenhagen, Region Hovedstaden 2
Houston, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Essen, NRW 2
Oslo, Oslo County 1
Bradenton, FL 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Bucharest, București 1
Taverny, Île-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 1
Tunkhannock, PA 1
Zürich, ZH 1
Troyes, ACAL 1
Elk Grove, CA 1
South Shields, England 1
Northeim, Lower Saxony 1
Město Albrechtice, Moravskoslezský kraj 1
Mansfield, England 1
Revel, Occitanie 1
Powder Springs, GA 1
Telford, England 1
Rotherham, England 1
Le Marillais, Pays de la Loire 1
Richmond, VA 1
Rimouski, QC 1
Paderborn, NRW 1
Évry, Île-de-France 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • latitud_rt Tim Windle (@latitud_rt) reported

    @TheDivisionGame Inventory isn't full, yet cache never showed up, logged out multiple times...I guess some users are still broken

  • WayneHui5 Wayne Hui (@WayneHui5) reported

    @TheDivisionGame fix your game. the random crashes are getting rediculous. 3/4 countdowns end in a crash for me.

  • d57281806 d58 (@d57281806) reported

    @G0THB4NDS @TheDivisionGame yeah not sure how they are rolling this out, my friend got his already. nothing for me yet, I got a pop up that said restart my game and I did. Didn't fix anything lol

  • gaminginferno86 GamingInferno (@gaminginferno86) reported

    @NOMADGGAlone @TheDivisionGame i mean i no im a nobody and shouldnt concern about but your calling them out as a cheater for what them managing their playtime i mean unless your on the asia or europe servers then that lag your are getting isnt from them

  • its_fuziii sNopeDog (@its_fuziii) reported

    @TheDivisionGame Fix your game! Why we keep crashing for no reason? The game is literally unplayable...

  • CKruszen CJK (@CKruszen) reported

    @TheDivisionGame Still havnt seen or received the cache, reset multiple times and check all characters. (PC) Still might have issues with certain players….

  • justuberdave dave (@justuberdave) reported

    @TheDivisionGame @UbisoftSupport I did not get the compensation cache. Also worth noting I didn’t get holiday caches or Santa suit, I thought that was a level 30 issue. I’m level 40 now and still nothing. Help?

  • WishIWasfl0m mymyselfandwhy (@WishIWasfl0m) reported

    @TheDivisionGame Ugh.. You know what stinks? I have 350 hours and I haven't played in a couple of months so I said why not. Loaded the game and started playing. I said to myself ill keep playing it if it doesn't crash. It crashed right after I said that. Not even 3 minutes in game. Salute ;(

  • BucketsMd Crusty Buckets MD. (@BucketsMd) reported

    @TheDivisionGame what are you all doing about these servers being unplayable right now since EVERYBODY IS EXPLOITING THE ANDERSON MISSION GLITCH? You’re awfully quiet about this one…??

  • noiseparader Deathray (@noiseparader) reported

    @TheDivisionGame Never had a problem till this last update..now I can't even get past the title screen,then black screen before it boots me off!!!!!! Wtf??

  • ItsWhiteHairMan WhiteHairMan (@ItsWhiteHairMan) reported

    @TheDivisionGame Although I'm positive that there's still some space in my in-game inventory, I haven't received the promised compensation. It's possible that there may be an issue with the software, or it could be that certain players were chosen to receive this reward instead.

  • NOMADGGAlone GGNomad (@NOMADGGAlone) reported

    @gaminginferno86 @TheDivisionGame She bugging impulse. After bug a door. In finally NPC spawn infinite. She killing and farming 100+ levels in half hour. That bug lagging a server for other players. Skips not work, paging and low fps and other.

  • MaibeonDorsyus2 MaibeonDorsyus2 (@MaibeonDorsyus2) reported

    @TheDivisionGame Nothing dropped into my inventory or stash. Definitely have space in inventory, cache wallet and stash. Doesn't surprise me. Didn't get the last compensation cache either. Guess I wasn't inconvenienced enough by the issues every player experienced.

  • Anthony43017199 Anthony Matthews (@Anthony43017199) reported

    @TheDivisionGame Fixed the game yet you can’t get the firewall side mission as it travels you back to the “locked” safe house load of bs fix the ****** game

  • gaminginferno86 GamingInferno (@gaminginferno86) reported

    @NOMADGGAlone @TheDivisionGame i mean i know im a nobody and shouldnt concern about but your calling them out as a cheater for what them managing their playtime i mean unless your on the asia or europe servers then that lag your are getting isnt from them

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