The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Djelfa, Wilaya de Djelfa 4
Bellflower, CA 4
Paris, Île-de-France 3
Sydney, NSW 3
New York City, NY 2
Lexington, KY 2
Madrid, Comunidad de Madrid 2
Adelaide, SA 2
Manchester, England 2
Hartlepool, England 2
Marseille, Provence-Alpes-Côte d'Azur 2
Shimla, HP 2
Montréal, QC 1
Ballwin, MO 1
Grasse, Provence-Alpes-Côte d'Azur 1
Seattle, WA 1
Philadelphia, PA 1
Velen, NRW 1
Carrières-sur-Seine, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Saverne, ACAL 1
Münster, NRW 1
Vendat, Auvergne-Rhône-Alpes 1
Larrey, Bourgogne-Franche-Comté 1
London, England 1
Temple, TX 1
Woodbridge, VA 1
Juiz de Fora, MG 1
Columbus Junction, IA 1
Wokingham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ufiel1 Ufiel (@ufiel1) reported

    @TheDivisionGame @yannickbch What's going on!? Why the team is so bad in this? What is the excuse now? Please play your game! It's too broken! I'm a 5k hours in game dude I know what I'm talking about, maybe some players know more about your game than your developers. Disappointed...

  • mihai_jesus popa mihai marian (@mihai_jesus) reported

    @rockman3003 @TheDivisionGame On ps5 I have the same issue

  • ConspiracySpic1 Spicy_Conspiracy (@ConspiracySpic1) reported

    @TheDivisionGame That's right Massive. We're more concerned over apparel then fixing the broken **** in the game. So concerned. Some people can't even play this game on PC, but you're more worried about apparel.

  • misskunimitsu ユエハラシェンジ (@misskunimitsu) reported

    @TheDivisionGame so 1 hour is over can we login now pls ?

  • LewisSh61834874 Lewis Sharp (@LewisSh61834874) reported

    @TheDivisionGame Having issues on the PS4 able to shoot AI then not being able to shoot them (won't let me pull the trigger), not being able to use my equipment (drone or shield). AI not taking damage but then taking damage all of a sudden. Why?

  • gosarianer_ger Andre Martinez (@gosarianer_ger) reported

    @ItsReallyElvis @HiRNT0T @TheDivisionGame Well, maybe patching went technically wrong or there are unforseen problems in recalculation of players experience levels. Nevertheless, this could happen. And big server systems are something different to your desktop pc. Rebooting alone could take half an hour.

  • ShotYourEyeOut ShotYourEyeOut (@ShotYourEyeOut) reported

    @TheDivisionGame @Walsall_Ram Just got in on Xbox and I can’t open and caches. ERROR OCCURRED could not handle request.

  • Nick_LM1 Nick (@Nick_LM1) reported

    @TheDivisionGame Before the update Game runs fine, Now after the update game Crash all the time. Cant play anymore

  • RockstarEL82 Rockstar EL (@RockstarEL82) reported

    @TheDivisionGame What was fixed with this maintenance? Half the apparel is missing and I don’t see any compensation. Was conflict issue fixed?

  • JosephFraga5 Joseph Fraga (@JosephFraga5) reported

    @TheDivisionGame Damn all this time and still issues with it for **** sake just stop

  • Rei11ysRanger David Wilber (@Rei11ysRanger) reported

    @TheDivisionGame Stayed up all night for this event, still waiting. Wtf Ubi. All your live service games are subpar to say the least.

  • ikaiyoo Ben (@ikaiyoo) reported

    @wlgreenwalt5 @TheDivisionGame Rolled it out the week before memorial day and had 5 issues that stopped people from working because they did something that only they did and we didnt load a module for or blocked per policy. And we tested our image in the **** environment for 6 months.

  • tc_division The Division Universe (@tc_division) reported

    @TrickyMic @TheDivisionGame Restart the game completely. I had the same issue.

  • anatoly_bp Anatoly (@anatoly_bp) reported

    @TheDivisionGame Where are the Twitch drops? Ubisoft support says wait for the developers to fix everything. Why was this done if everything is broken and no one fixes it?

  • LeeHaywardGG Lee Hayward (@LeeHaywardGG) reported

    @TheDivisionGame Do you need another 5 hours to fix it?

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