The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Paris, Île-de-France 2
New York City, NY 2
Brisbane, QLD 2
Greenwood, SC 2
Oviedo, FL 1
Ottawa, ON 1
Vienna, Wien 1
Kansas City, MO 1
Blairgowrie, Scotland 1
Breda, nb 1
City of Westminster, England 1
Washington, D.C., DC 1
Amarante, Distrito do Porto 1
Houston, TX 1
Edgewater, FL 1
Biloxi, MS 1
Queens, NY 1
East Newark, NJ 1
Madrid, Comunidad de Madrid 1
Volendam, nh 1
Goiânia, GO 1
Pato Branco, PR 1
Leyland, England 1
Parker, CO 1
Idaho Falls, ID 1
Kawaguchi, Saitama-ken 1
Salisbury, MD 1
Cleveland, WI 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • d57281806 d58 (@d57281806) reported

    @G0THB4NDS @TheDivisionGame yeah not sure how they are rolling this out, my friend got his already. nothing for me yet, I got a pop up that said restart my game and I did. Didn't fix anything lol

  • leblackdematrix leblackdematrix (@leblackdematrix) reported

    @HuntTheDead @TheDivisionGame They just don't care about crashes! The game is completly broken !

  • quake06_ 𐋀 Tai 𐋀 (@quake06_) reported

    @MrDazzaThomas @TheDivisionGame That didn't work for me, I didn't get the weapon. Honestly at this point (years of launch) it's just my understanding that the game has too many bugs to actually believe that they'll fix them so people will actually get what they say...

  • BraveChoctaw Rituals_Of_Horror (@BraveChoctaw) reported

    @TheDivisionGame So this is the latest for D2? Been playing hogwarts untill the devs fix things.

  • elahhez Elahhez (@elahhez) reported

    @TheDivisionGame So when will you fix the server issues then?

  • ajslim79 AjSLim79 (@ajslim79) reported

    @TheDivisionGame fix the game crashes !

  • ajslim79 AjSLim79 (@ajslim79) reported

    @TheDivisionGame finally fix the game crashes in the game !

  • justuberdave dave (@justuberdave) reported

    @TheDivisionGame @UbisoftSupport I did not get the compensation cache. Also worth noting I didn’t get holiday caches or Santa suit, I thought that was a level 30 issue. I’m level 40 now and still nothing. Help?

  • CKruszen CJK (@CKruszen) reported

    @TheDivisionGame Still havnt seen or received the cache, reset multiple times and check all characters. (PC) Still might have issues with certain players….

  • WishIWasfl0m mymyselfandwhy (@WishIWasfl0m) reported

    @TheDivisionGame Ugh.. You know what stinks? I have 350 hours and I haven't played in a couple of months so I said why not. Loaded the game and started playing. I said to myself ill keep playing it if it doesn't crash. It crashed right after I said that. Not even 3 minutes in game. Salute ;(

  • HarleyBudz keyser soze (@HarleyBudz) reported

    @Daria_General @Intrepid587 @TheDivisionGame Only one cache compo. For all them problems. Thats not enough would of preferred 5 expertise lvls instead.

  • Devilswarlord Matt (@Devilswarlord) reported

    @TheDivisionGame is this for everyone or only people who logged in during the issues?

  • noiseparader Deathray (@noiseparader) reported

    @TheDivisionGame Never had a problem till this last update..now I can't even get past the title screen,then black screen before it boots me off!!!!!! Wtf??

  • CF62Prone Falcon Actual 🇺🇸 (@CF62Prone) reported from Redlands, California

    @BLACK_TVSK @TheDivisionGame @DefianceDzx I keep waiting for a time slot to open up when not working. So far, nada. It’ll happen… Eventually. Just gotta keep checking back. Lol.

  • jean_razack Jean Razack (@jean_razack) reported

    On the issue board, can the "Fix LIve" category split in last patch and previous patches or tasks group by patch? To have a better overview and patch history @TheDivisionGame @Daria_General

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