The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Copenhagen, Region Hovedstaden 1
Essen, NRW 1
Caen, Normandie 1
Athens, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ethan82113019 Ethan (@Ethan82113019) reported

    @TheDivisionGame Love the game but can you please fix the crashing for PC happens all the time.

  • tonyferdie tony ferdie (@tonyferdie) reported

    @TheDivisionGame you need to fix emeline Shaw being immune to damage. Multiple times my team has missed getting the sub 18 minutes for the termite league cause she would randomly become immortal.

  • Jok3r42081 Andrew Jackson (@Jok3r42081) reported

    @MrDazzaThomas @ghostchopper047 @TheDivisionGame Correct you can't compare the 2 games one was amazing with no support the other is amazing with years worth of content and support the division 2 could have been amazing but who makes a live service game but only plans a years worth of content

  • Mark18337837 Mark (@Mark18337837) reported

    @TheDivisionGame seriously ubi, we are all fed up with your lack of response and care to fix this game, this whole past 2 weeks, there is no sound in the game 50% of the time, nothing is working, Shields don't deploy half the time, for God sake, can at least one dev give a ****!

  • Decryptingfewe Zaahid Asmal (@Decryptingfewe) reported

    @TheDivisionGame uniform errors on ps5 this morning. Are servers down?

  • Mitro16334577 Mitro (@Mitro16334577) reported

    @HowieDuett @Brownie7053 @TheDivisionGame Ok how would you fix this game. Because shooting a "human" enemy soldier shouldn't feel like your fighting a bunch of terminators. Every fight doesn't feel remotely real and gets boring quick when you snipe somebody without a shield and they just take it like nothing.

  • 77R4PTOR 77R4PTOR (@77R4PTOR) reported

    @TheDivisionGame I was thinking about getting back to this game...and I did...but for some reason I have no footsteps or reload sound...tried everything I saw on google to fix it...no success...well...goodbye again :(

  • RFCAnne2888 💗Anne💗 (@RFCAnne2888) reported

    @infamousgTV_ @TheDivisionGame I do but it's installed on my broken hard drive or i would play it with you 😞

  • GilSnake Snakegil (@GilSnake) reported

    @HAMMUDE90 @TheDivisionGame But hardcore or not, the game is crashing anyway... So the problem is deeper, right 🙄 So many scheduled maintenance periods FOR NOTHING, incredible 😓

  • NPhryme Nickko RC (@NPhryme) reported

    @TheDivisionGame Literally, there are termites in this game… it’s timbering down with no fixes being done except for odd pvp wtfs??? But, hey it’s not like the game has other issues right? This is not being negative, reporting the view that they cannot see and with their defense fanboys losing.

  • RogelioSalasJr Yeyo Salas (@RogelioSalasJr) reported

    @TheDivisionGame Can’t buy the season premium thingy that costs 1000 credits. Was showing up when the new season went live but as soon as I tried to purchase, there was an error and the option for premium is no longer available 🥲 is this a glitch or you guys giving away the premium rewards free?

  • shivers_raymond Raymond Shivers (@shivers_raymond) reported

    @Dylan_Melotti @beltranafelipe1 @TheDivisionGame Bro they do live test servers lol they aren’t the one who test the game, pc players are. Problem is, ain’t **** to test because they don’t have anything

  • 85Heed Andreas Heed (@85Heed) reported

    @TheDivisionGame Did this fix te reguar game crashes so th game actually is playable?

  • EzWiggins Jermaine Ez Wiggins (@EzWiggins) reported

    @TheDivisionGame fix your game!!!! So tired of the constant freezes and crashes

  • DanTVOfficials Dan (@DanTVOfficials) reported

    @beltranafelipe1 @TheDivisionGame I’m pretty sure Ubisoft gave them the green light to take as much time to prepare the update with no issues instead of forcing the content out with bugs they could’ve fix if they had more time…

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