The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellflower, CA 4
Paris, Île-de-France 4
Lexington, KY 3
City of London, England 3
Djelfa, Wilaya de Djelfa 3
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Summerville, SC 2
Münster, NRW 2
Washington, D.C., DC 2
Larrey, Bourgogne-Franche-Comté 2
New York City, NY 2
Madrid, Comunidad de Madrid 2
Manchester, England 2
Sydney, NSW 2
Veliko Tŭrnovo, Oblast Veliko Tarnovo 1
Manaus, AM 1
Hamm, NRW 1
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 1
Cuautitlán Izcalli, MEX 1
Chester, England 1
Maple Hill, KS 1
Strasbourg, ACAL 1
Sanxenxo, Galicia 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Wuppertal, NRW 1
Curitiba, PR 1
Minneapolis, MN 1
Opelika, AL 1
Coventry, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Pazz_79 Michael J.B. パズ (@Pazz_79) reported

    @TheDivisionGame do you even can fix anything?

  • jimsayshi_Xbox Jim (@jimsayshi_Xbox) reported

    @TheDivisionGame @JohanLnh Repeatedly getting 'Error Occurred' message when trying to open Apparel cache. On Standard and Event.

  • Emre00410974 Emre (@Emre00410974) reported

    @TheDivisionGame @Ubisoft can you fix the desktop crashes instead of releasing your **** ?

  • wahl_mlwmi mitch_121135 (@wahl_mlwmi) reported

    @DrLukeTheDuke @TheDivisionGame I have the same problem

  • rxkfsl N👀B (@rxkfsl) reported

    @TheDivisionGame I updated last patch but it keep popping error installed. What's wrong? 😭

  • JoseAlbertoMJi2 t r e b 9 1 (@JoseAlbertoMJi2) reported

    @TheDivisionGame @Ubisoft WTF is going on with your game, I don't have issues when the update was patched but today I got a lot of disconnections and game crashes. Please fix it.

  • btwimskrank Btw I'm Skrank 🇸🇪 (@btwimskrank) reported

    @TheDivisionGame Will the Resident Evil event be run again? We have some major issues with game crashes, projects resetting and it looks like we are not going to be able to finish within the timeline.

  • SchlauMarvi Sheldor (@SchlauMarvi) reported

    @TheDivisionGame @Ubisoft 5 Minutes ingame, crash without report, i repair, download, ingame 5 ingame, crash..... thanks for soundtrack and a bug game....

  • BeitzelDarrvan SBC (@BeitzelDarrvan) reported

    @TheDivisionGame @Ubisoft There is a general sound effect glitch after the latest patch on xbox. Reloading sounds and general sound effects. A log off and restart fixes it, but it comes back.

  • davidg124541016 davidg12 (@davidg124541016) reported

    @kingdavid1125 @TheDivisionGame yeah without error :(

  • JB_tm_Gaming JoHnnY-B TradeMark Gaming (@JB_tm_Gaming) reported

    @bradley012301 @TheDivisionGame so you like to lick/suck ****/heals while its obvious these devs are incapable to maintain and or fix a game and learn from their mistakes? hmm interesting! and who cares if i play or not.. i payed for it so im in my right to play and or complain

  • Mshepard1991 Michael Shepard (@Mshepard1991) reported

    @TheDivisionGame Reanimated task not tracking properly, game randomly closes with no error report or crashes all together. Frame drops in places that never caused them. At least publicly address the stability issues with this patch and not act like you don't see these threads and other forums.

  • BeitzelDarrvan SBC (@BeitzelDarrvan) reported

    @TheDivisionGame There is a sound glitch on xbox after the latest patch. Losing reload sound and general sound effects. Log off and restart game fixes it. But it keeps happening.

  • dwarfusmax ⚔️ Dwarfusmax ⚔️ (@dwarfusmax) reported

    @TheDivisionGame Hey can you fix the stability of the server by chance? I was trying to play tonight, and it kept crashing on me. Plz Fix ASAP!

  • lexittv 💖Ms.Lexi_💖 (@lexittv) reported

    @TheDivisionGame Enough is honestly enough. We are tired of waiting for an update for the crashes. Now your Ubi mods are blaming Streamlabs OBS and saying its their issue. NO its yours, its YOUR broken update. It was working just fine before the release of TU 12.1.

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