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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 12
Lille, Hauts-de-France 2
Lys-lez-Lannoy, Hauts-de-France 1
Bristol, England 1
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 1
Wasquehal, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
Palm Bay, FL 2
Ormskirk, England 2
Besançon, Bourgogne-Franche-Comté 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • UmaineMark72
    MarkM (@UmaineMark72) reported

    @Qzzz84 @TheDivisionGame Dont worry, in 3 days they'll announce that they are aware that it's not dropping and are working on a fix. Even though we've wasted hours farming. Then they'll say they'll have a fix in 2 weeks.

  • KalashSkimask
    KalashSkimask (@KalashSkimask) reported

    @TheDivisionGame 20€ bundle with the mask didnt give me the mask. FIX. YOUR. GAME

  • planelenny
    plane lenny (@planelenny) reported

    @TechDoneRight1 @TheDivisionGame The drop rates really suck. They need to fix it asap

  • Bob_Kowalsky
    Bob Kowalsky (@Bob_Kowalsky) reported

    They're having problems with online purchases on their Xbox service; I'm not receiving the coins from a battle pass purchase. I need a solution @UbisoftSupport @TheDivisionGame

  • BuddhaOwl
    Eddie (@BuddhaOwl) reported

    @TheDivisionGame @Maverick__CW @826743 I won't be doing projects then until it's fixed no point in playing something that is broken ! So the daily and weekly is a dead boat for two weeks.

  • tigs74
    Sandy Nicholls (@tigs74) reported

    @TheDivisionGame Oh and fix the bloody projects…. Named, activities etc in the daily, weekly and season projects not wiping off… did 3 ctrl points 7 diff activities and 2 missions yesterday for nothing…… same today…. Losing exotic cache rewards…. WOT A JOKE!!!

  • FrankFlowerz1
    FrankFlowerz (@FrankFlowerz1) reported

    @GamerGrl73 Stop It U've Been Around As Long As I Have,@TheDivisionGame They're Gonna Fix The Minor Not The Major,If Anything @ All.

  • ThaWinston1
    DedSec (@ThaWinston1) reported

    @Maverick__CW @TheDivMobile @TheDivisionGame As someone semi new to the *** 2 even with like 75 hours, Im still so lost in so many aspects because it is impossible to play so many of the modes and stuff with broken matchmaking . Sad the anniversary did nothing about that. Meanwhile Res feels like the good ol days

  • OgMeatwad
    Bradley Snow (@OgMeatwad) reported

    @TheDivisionGame We only care about cross play now. Prototype gear is just a filler until you make division 3 or fix PVP.

  • swiss973
    all_I_know_is_brrrr (@swiss973) reported

    @TheDivisionGame @TheDivMobile please fix the controller settings they are not working as they should. adjust camera settings and it changes weapon aiming settings it's not right please look over it

  • CeraBiH007
    Adi (@CeraBiH007) reported

    @TheDivisionGame Fix Sound

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame @deogovakin Woah woah, so what happens for the people whos paid for them becuase it looked like we had too!!! We best get auto refunded because im not going through ubi support when you guys can't release an update without 100 issues!! Absolute jokers

  • ThaWinston1
    DedSec (@ThaWinston1) reported

    @GamerGrl73 Like they see the game get a HUGE amount of new players but matchmaking is STILL broken @TheDivisionGame

  • SVBBallCoach
    SVHSAD (@SVBBallCoach) reported

    @TheDivisionGame How about fixing the issue that some of our gear becomes missing?!? I farmed 3 months in Countdown to get an all red perfectly unstoppable & now it's GONE! Unbelievable

  • tigs74
    Sandy Nicholls (@tigs74) reported

    @TheDivisionGame Don’t work as their is nowhere to submit an issueBut then again why am I not surprised as there is now so many issues since the season 8 update, that the site would probably crash. What makes me laugh is I can follow my wwreported issues.Shame I just can’t report any to follow

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