The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 5
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
Fort Worth, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Charlotte, NC 2
Yeovil, England 2
Essen, NRW 2
Springfield, IL 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 2
Taboão da Serra, SP 2
Santafé, Andalucía 2
Zagreb, Grad Zagreb 2
Rimouski, QC 1
Paderborn, NRW 1
Évry, Île-de-France 1
Glasgow, Scotland 1
Nottingham, England 1
Dublin, Leinster 1
Croydon, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenMaxO79 Stephen Olmsted (@StephenMaxO79) reported

    @TheDivisionGame I am not having the problem of not being able to access premium credits, I am being told I no longer have access to the game itself.

  • Roxyarnie1 Roxyarnie 💙 ⛱️ (@Roxyarnie1) reported

    @SgtGreyBeard @TheDivisionGame It's Ubisoft. Other games are having issues.

  • JasonB52161134 Jason B (@JasonB52161134) reported

    @TheDivisionGame Let's see how fast they fix the premium/textile issue. People only dropped real time and money on that ****. Where's the "emergency patch" at now? Playing your game is like a bad joke on the community smh

  • Jkar275 Jay Kar (@Jkar275) reported

    @TheDivisionGame Is this problem affecting all platforms or only Xbox & PC?

  • JinnObii jinnobii (@JinnObii) reported

    @TheDivisionGame Lost all SHD Paragon apparel cashes and standard apparel cashes I've collected since I started playing the game 2 years ago. Hope you're gonna fix this and reinstate everything that's been lost.

  • JamariGlover Jamari Glover (@JamariGlover) reported

    @Kp4La @TheDivisionGame Just don't do the rest wait till they fix it

  • PedroLizardo Pedro Lizardo (@PedroLizardo) reported

    @montrollaquist @hunter21060 @TheDivisionGame I have the same problem … all my textiles and premium credits are 0 now … I have all the apparel items and the game say I dont however they are all on my apparel …

  • HugoMatildeG Matfly265/Hugo 🎮 (@HugoMatildeG) reported

    @TheDivisionGame -A free weapon glitch: 5 hours solved -Actualization errors & deleted items: 1 Month 🤦🤦🤦🤦🤦🤦🤦

  • aztek26926785 AZTEK Paintball (@aztek26926785) reported

    @TheDivisionGame For those of you who have a character LOCKED... I had the same issue... I just had to go to the game ADD-ON and click INSTALL, on the expansion (it took 0.5 sec) and it worked

  • OtterNas3n OtterNas3n (@OtterNas3n) reported

    @TheDivisionGame Why is it always: - They dont fix *** Fixing this will take them **** ages again and so on But when they actually fix something in a short time, noone appreciate it, but instant rant about something else then? I dont get why some people just love to hate...

  • JasonB52161134 Jason B (@JasonB52161134) reported

    @TheDivisionGame And all my apparel from previous events are now locked up. Says I have to aquire them again or buy them. All that grinding...just gone now? Yall need to fix this now. Where's the emergency patch at?

  • JasonB52161134 Jason B (@JasonB52161134) reported

    @TheDivisionGame Lost all my premium credits and textiles. 3000 and 16,000. At what point do you guys start making up for this ****? I spent real money buying your one time offer. Now its just gone? What is your problem? Seriously? How do we keep supporting this? Please answer? We need one.

  • bravik_sandor Bravik Sándor (@bravik_sandor) reported

    @TheDivisionGame Pls Fixing is bulwark glitch and Invisible in Dark Zone

  • TechnoForces88 Techno Hustle (@TechnoForces88) reported

    @TheDivisionGame This game is not safe anymore! I’m afraid to even login after few weeks not playing just because i see how many people have issues. So sad 😞

  • mixmaster314159 Michael Dons (@mixmaster314159) reported

    @TheDivisionGame I have trouble accessing the content. But my problem is different in that i would have to re-install the game.

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