Telstra outages and service status in Falls Creek, Victoria

Problems in the last 24 hours in Falls Creek, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Falls Creek, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Jones (@eevblog) reported 3 minutes ago

  Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

• 
  Anthony Petisi (@ApiaFcViareggio) reported 4 minutes ago

  @spannaforce Issues with Telstra

• 
  Devil's Avocado (@CaptHughBeard) reported 9 minutes ago

  @Telstra I'm an Aussie working in the US for a few years. I keep my Aussie mobile account paid for when I come home to visit. Can you please explain how mobile data charges are higher with you in Australia, compared to my US cell service on mobile roaming?

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 10 minutes ago

  @Telstra I have an outage reported via SMS yet no info on the outages site. Peregian Springs. Why?

• 
  Deepuc (@deepudips009) reported 10 minutes ago

  @Vickibrady @Telstra have you ever tried contacting your premium support on Telstra app? you should try

• 
  Luke hickey (@Lukehickey1i) reported 13 minutes ago

  @Telstra Your rewards and points website is down and won't load. Be better.

• 
  Francis McF (@FrancisMcF1O) reported 15 minutes ago

  Regional reality check: Telstra = service. Optus = maybe. Vodafone = forget it. If only one network works outside the cities, that’s not a market — that’s a monopoly.

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 21 minutes ago

  Telstra r no issue when it comes to recharging which is identical to th Microsoft Product Key. Punch it in PC=dun. NO=Smartashole=Microsoft laugh at customers blockng. They do not have to know any1s card numbers, it has zilch to do with them its=Privacy Invasion. Eusk ur not rich

• 
  Andy (@Andy22000) reported 21 minutes ago

  @WhereMyOstrich @ausstockchick No need to respond in such a derogatory manner. Here is the list, I pulled this from Grok in app you can verify it easily. Recent major Australian companies announcing significant domestic layoffs and offshoring of corporate/white-collar roles — Woolworths, Officeworks, Telstra, and NAB — have timed these moves amid sharp rises in domestic employment costs. • Woolworths (early June 2026) is offshoring hundreds of head-office roles in IT, finance, and HR to India/Philippines as part of cost-cutting to stay competitive with Aldi and Amazon. • Officeworks (late May 2026) is shifting hundreds of support, customer service, and tech roles to Bengaluru and Manila, boosted by AI/automation. • Telstra (earlier 2026) cut hundreds of roles (up to 650 in rounds) with work moving offshore to India. • NAB has expanded offshore teams in India/Vietnam (adding 1,000+ roles) while managing Australian redundancies. This wave aligns closely with escalating domestic labour costs: The national minimum wage and award rates rose 3.5% from July 2025, superannuation guarantee hit 12%, and the Fair Work Commission announced further increases effective July 2026 (4.75% on awards, ~5.9–6% on the minimum wage to $26.44/hour). Combined with weak productivity growth, higher on-costs (payroll tax, workers’ comp, etc.), and strong wage pressures, this has widened the cost gap versus offshore locations where skilled roles can be 30–70% cheaper. Companies cite these factors — plus efficiency drives — as key reasons for prioritising offshoring while protecting or growing frontline retail/store jobs domestically. This reflects a broader 2025–2026 trend among Aussie firms responding to cost-arbitrage opportunities in a high-wage, lower-productivity environment.

• 
  Andrew (@andrewrdn463) reported 21 minutes ago

  @Telstra STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience