Telstra Outage Report in Falls Creek, Victoria

Problems in the last 24 hours in Falls Creek, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Falls Creek, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim from Alstonville (@WheatlandKim) reported 7 minutes ago

  @bwoody58 @JaneCaro I’m pleased to know you actually had a positive exchange with Telstra? I can never speak to a real person when I have a problem 🧐

• 
  Phteven with a pee haitch (@BroHilderchump) reported 12 minutes ago

  I am almost every month hit with a $15 'Late Fee' from @Telstra for being 1 to 4 days late...and get this...my bundle is billed IN ADVANCE...So I'm being charged $15 for being late in paying for a service I WON'T USE FOR ANOTHER TWO WEEKS.

• 
  Brian Wood (@bwoody58) reported 13 minutes ago

  @JaneCaro Unfortunately i fear a lot of workers depend on positive feedback after customer interactions so I always try comply if i think this is the case eg: telstra

• 
  Master-Synaps (@Master_Synaps) reported 18 minutes ago

  @Telstra 10 days now. I phone but just get the automated response tree that gives me the run around and then cuts me off. I can't find a link on your website that will solve this either. I have damaged vocal cords so your voice recognition stuff doesn't work well for me

• 
  ram prakasan (@elixer_ram) reported 18 minutes ago

  Thanks @Telstra what an amazing issue resolution , only been on wait for an hour now and still UNABLE to get a reply , the new chat feature is next level with zero care given Can’t even talk to a real person anymore #covidsmokescreen

• 
  Damien (@redsash1993) reported 23 minutes ago

  @Telstra You won’t do phone calls. Robot chat is useless. You are ~2 days behind on Twitter & you have not responded to our ongoing Telstra Message conversation in last 6 hours (after texting back and forth for 1 hour so not like I was at the back of the queue). WTF is going on?

• 
  Brendan (@brendanh_au) reported 23 minutes ago

  @AllergyWhispers @Telstra @ALDIMobileAU Regardless of intent or circumstance, it’s likely to have that effect. Reliable communication is super important when you’re this remote. We didn’t know 3G could fail for *days* independently of the rest of the network - now we do and it’s unacceptable.

• 
  Damien (@redsash1993) reported 24 minutes ago

  @Telstra @27Frendy Matthew - maybe someone from Telstra can tell customers what is going on. I’ve waited over 4 hours today (and still waiting) to hear back from someone on the Telstra app after spending 1 hour trying to deal with a problem that would take 10 minutes on a phone call.

• 
  Xi Wu (@SarmWu) reported 27 minutes ago

  @Aussie_BB hey guys my nets dropping out every 15 minutes please fix it or I’m switching to Telstra

• 
  Phteven with a pee haitch (@BroHilderchump) reported 28 minutes ago

  And so many institutions charge these outrageous fees for minor late payments or overdrawn issues....Banks, Telstra, energy companies, ....I myself with even the best budgeting I can manage end up paying about $30 a month in punitive fees. To me and others, that's a lot.