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Telstra

Telstra Outage Report in Hope Vale, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Hope Vale, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mcl1552
    mcl1552 (@mcl1552) reported

    @Telstra Stop with the social guff and just report on when you have outages why it’s not working and where Numerous folk in the Nowra area can’t do phone payments or receive SMS or Mobile data.

  • ZOOTV19783
    ZOOTV1978 (@ZOOTV19783) reported

    @Telstra Why don’t you have call centres for people to contact by voice?? You’re stupid 24/7 text app is rubbish, aggravating and enough to make me change to OPTUS as they have a normal customer service experience.

  • Marcus_Scho
    Marcus Drew (@Marcus_Scho) reported

    How are all these people working from home doing their job without the internet for two whole weeks? How is Telstra going to compensate for terrible service? The customer service people can’t tell me, that’s for sure.

  • stuart_crooks
    Stuart Crooks (@stuart_crooks) reported

    @Telstra Today we have also lost phone as well as velocity so I can’t even call if I have an emergency now. Please provide eta on this please

  • LoughlanBurnett
    Loughlan Burnett (@LoughlanBurnett) reported

    @Telstra Several reports of SMS issues. Affects our 2FA logins. Nothing on Telstra Outages but it's getting reported via Downdetector. Any love?

  • jessehurford
    JHurford (@jessehurford) reported

    @Telstra 10 hours and counting with the current outage on SMS services, outage status page is broken... what's the estimated resolution time?

  • z3ndrag0n
    Barry Anderson (@z3ndrag0n) reported

    @Telstra pushing a config change via TR069 to CPE with no communication outside of eg overnight maint windows is unprofessional bordering on rude and given the days I just had with y’all very definitely unappreciated.

  • andrewwhiteau
    A n d r e w (@andrewwhiteau) reported

    @kristin8X @Telstra Been making a fuss for 3 months and met lots of really nice Telstra people who can't solve their account problem 😬

  • TheOtherDibbler
    TheOtherDibbler (@TheOtherDibbler) reported

    @Telstra I spoke with someone, but they were ultimately unable to assist in fixing the problem, so I need to wait for an NBN tech to come in person and sort it out.

  • sab_rossitto
    SABotage (@sab_rossitto) reported

    @Telstra help hasn’t answered me for 90 mins ... should I be concerned ?