Telstra Outage Report in Hope Vale, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hope Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cleef
(@micksickles) reported
@Telstra Sorry, I should have been clearer. This is an upgrade to a major town tower, with no notice to customers. My original point stands, your communications, as a company operating communications products, sucks.
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PHire1Solutions
(@Phire1Solutions) reported
@Telstra lets talk about Ownership. My Iphone 12 has not yet been provisioned after 12 days of waiting. Every person I speak to in Telstra says it is someone else's job to fix my problem. You cant run a business like that, someone has to take ownership.
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Daisy_B
(@DaisyB_77) reported
Seriously is there any crappier customer service than Telstra. Its online payment system is a joke constantly can’t/then can process the same payment so you never know if its paid. Their helpful advice wait 24hours. A company that can’t monitor its own payment system in real time
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Rachel - The Barefoot Crafter
(@barefootcrafter) reported
.@Telstra be like “we’ll charge you $15 for insurance on your phone but make it impossible to actually lodge a service request even though our website promises it will only require a couple of quick clicks” ughhhhh I just want to use what I pay for!
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Jemma Kinnaird 🦋
(@JemmaKinnaird) reported
Is Telstra down
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Darren Matthews
(@Darren_Matthews) reported
@Telstra Thanks Tom, but how long is it anticipated that this will be a problem? The area is by my office so I am unable to work. A few days of my service charges on the bill are the least of my concerns.
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Tim Moran
(@Timothy_Moran) reported
I've literally just tried to pay my bill through the MyTelstra app 4 times and it is so slow, @Telstra you'll have to wait until I have more patience to be paid. Wifi or mobile network same issue and happens more often than not.
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Kerri Cliff
(@fresheyrephoto) reported
from
Adelaide, State of South Australia
@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.
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Mike Minihan
(@MikeMinas68) reported
@Telstra Still no solution completed here I will send DM
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benjdunn
(@benjdunn) reported
@Telstra I’m currently waiting for someone to message me back on the Telstra chat. Can you help organise an NBN engineer visit please ?