Telstra outages and service status in Hope Vale, Queensland

Problems in the last 24 hours in Hope Vale, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported 1 second ago

  if you’re considering a mobile/internet service provider, stay away from @Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

• 
  stephen (@johnsy123aus) reported 2 minutes ago

  Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage

• 
  Senator Sarah Henderson (@SenSHenderson) reported 3 minutes ago

  Anika Wells’ claim 'the industry must learn from its mistakes' following a damning report into the catastrophic Telstra outage is not good enough.  The collapse of Telstra’s mobile network on 8 July this year caused chaos with payment systems, shut down train networks, and stopped some people calling triple zero. Mobile telecommunications networks are critical infrastructure.  That is why, on the day of the outage, the Coalition called on the government to urgently deliver mobile network reliability standards.  There must be appropriate minimum standards in place governing the reliability, performance, and maintenance of our mobile networks with significant penalties when those standards are breached.  Asking telcos to 'rebuild trust with Australians by ensuring networks do not succumb to preventable failures’ as the minister stated today, is like hitting the telcos with a piece of wet lettuce.  The minister’s silence on the need for a tougher regulatory framework is deafening.

• 
  Shark (@SharkerOCE) reported 6 minutes ago

  @telstra fix ur ******* internet

• 
  Di Downunder (@DFactualists) reported 7 minutes ago

  F'ing @Telstra on an inportant call get disconnected! Message comes up 'not registered on network' ********.

• 
  Jaraparilla 🇾🇪 🇵🇸 🇱🇧 (@jaraparilla) reported 7 minutes ago

  @IRanalyst I am 61 years old and I worked for a lot of big business corporations including IBM, British Telecom and Telstra. The ethos was always the same. No concern for morality, total focus on shareholder gains. Why I never became a manager.

• 
  Hugh_96 (@Hugh_96) reported 12 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

• 
  Advice from an Aussie🇦🇺 (@Sheldone) reported 13 minutes ago

  A new group has formed at the socialising table. Apparently someone got a funny meme because they’re passing the phone around. This kind of corporate bullshit will be the reason why the mobs will take down Telstra first.

• 
  Frank (@Frank93688755) reported 13 minutes ago

  This is the truth. Telstra engineers were required by HR to take a break. And that's why the system collapsed and emergency calls didn't go through. Whoodathunkit?

• 
  Michele Scheffler (@MicheleScheffl1) reported 16 minutes ago

  @JohnOSullivan36 @MichaelWestBiz @MichaelPascoe01 I was hacked this week by a Telstra scam. Thankfully my Bank locked my Acs but I have used the entire week changing drivers licence, Medicare ,etc. 2 x200 k trips to Phone Dr for cleaning. I knew I should hang up but they had every base covered. It has knocked my confidence.