Telstra Outage Report in Hope Vale, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Hope Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (42%)

2. 

   Phone (39%)

3. 

   Wi-fi (10%)

4. 

   E-mail (3%)

5. 

   Total Blackout (3%)

6. 

   TV (3%)

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Karrott (@whathandle1) reported 22 seconds ago

  @simonahac @Telstra Change providers or contact Ombudsman (tell Yelstta before you do - unsatisfactory service etc they’ll likely then come to party) Disgusting behaviour

• Dr Complex Plane (@kekule6) reported a minute ago

  @simonahac @Telstra The problem here is that the waste of a customers time is an externalised cost. I’d love to send Telstra and other companies like banks a bill for hours wasted trying to fix minor issues. If there was a cost, they would lift their game.

• Gerg (@Gergyl) reported 2 minutes ago

  @simonahac @Telstra Now try that in Lockhart River, a remote town of about 1000 not-exactly-advantaged people, kids trying to learn, people trying to do business. Internet there consists of flakey individual satellite, or 3G mobile with back-haul so slow it might as well be dial-up. Yes dial-up.

• steve beams (@dazzlerrange) reported 4 minutes ago

  @RonniSalt @simonahac @Telstra modelled on the Centrelink phone system....designed to get rid of the problem...you....give up or die, they don't care

• John Lutge 🐀 (@JohnLutge) reported 4 minutes ago from Sydney, State of New South Wales

  @simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.

• 💧simon holmes à court 💉 (@simonahac) reported 5 minutes ago

  i should say that @telstra's SM team messaged me and had this sorted out very satisfactorily within the hour. it would have been cheaper for them, and a better experience for me, if their app had a "buy data pack" or "upgrade" buttons — or if phone support was better trained.

• Jinny W (@JunelleW) reported 5 minutes ago

  @RonniSalt @simonahac @Telstra Agreed! Will never go back. I left Darwin to move to Melbourne, asked for disconnection.(at huge cost of contract break) they then continued to charge me for calls made from new tenants and refused to believe it wasn’t actually me! Unreal. Took months to get a resolution!

• Gerg (@Gergyl) reported 6 minutes ago

  @simonahac @Telstra Now try that in Lockhart River, a remote town of about 1000 not exactly advantaged people, kids trying to learn, people trying to do business. Internet there consists of flakey individual satellite or 3G mobile, with back-haul so slow it might as well be dial-up. Yes dial-up.

• Doc 黄 🐀🐁why do we have a PM who smirks & shirks. (@DocWSJames) reported 7 minutes ago

  @simonahac @mishyloan @Telstra Main reason went with Optus, whilst living with sister & broinlaw, only Telstra able, absolutely useless. Touchwood not had 1 issue with Optus since moved.

• Alby (@clifftopsentry) reported 8 minutes ago

  @RonniSalt @simonahac @Telstra it is indeed deliberately the opposite of “customer service”. They get bonuses for every customer who hangs up, extra if they can stretch the process for longer than one hour. They exceed the banks in sheer bastardry