Telstra

Telstra Outage Report in Hope Vale, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hope Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hope Vale, State of Queensland 01/26/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ZOOTV19783 ZOOTV1978 (@ZOOTV19783) reported

    @Optus When are you going to fix the text messaging issue?? I can send but not receive texts from Telstra customers or Android users. Ive contacted Optus support with no resolution and apple who say my phone is fine!

  • echoztrip Justin (@echoztrip) reported

    @AdamFowler_IT @moresunshine_1 Are you just bridging it, or double NATing? Those Telstra routers (that come with their DOT package) are the worst.

  • Westbrookeag Peter Glover (@Westbrookeag) reported

    @Telstra Coffin Bay 4G tonight. Does anyone monitor performance of the network? They need a system like we have on our water meters to make sure it’s working as it should

  • fully_cloaked iAmBose (@fully_cloaked) reported

    10 business days hv passed since I revd the smart modem 3 from @Telstra & until now I haven't got connected to @NBN_Australia! The customer care service & complaints handling team is absolutely incompetent! They're only good at providing misleading info! #nbn #Sydney #noInternet

  • jacket1962 Jacqueline M 🐨 🐾💉💉💉 (@jacket1962) reported

    @Telstra really need to get on a fix this outage issue at Pumping Station Rd Forth. I'm fortunate & have a smart modem. So I can limp along locked into the mobile network. My neighbours are not as fortunate. They've had no/intermittent service for over a week. Happy to take our $

  • PeterSouth68 Peter South (@PeterSouth68) reported

    Internet outage because our fibre NBN cable was bent 90o IN THE COMS PIT (by technician?). Technician told me this and guaranteed someone out to fix within 24hrs, same response from Telstra app. Now 36hrs - still nothing and now they claim it is a weather outage - ETA Monday- BS

  • CeleryJaguar Catherine Radley (@CeleryJaguar) reported

    Great, Telstra have shaped us again because of their inability to fix our line. We pay $95 a month for a phone line that doesn't work and lousy speed and connection which hasn't worked since last July. WHILE we live in a place where we can't get mobile reception INSIDE.

  • PeterSouth68 Peter South (@PeterSouth68) reported

    Hey @telstra, how does someone go about making a complaint regarding your absolute sub-standard service? The "Telstra app" doesn't recognise the word "complaint" (seriously). All my phone calls end up on hold for 30 minutes before I end up with an OS call centre with no idea.

  • IsJamesAlive James (@IsJamesAlive) reported

    @Telstra It's been 25 days since my initial contact about this problem and I have no idea if you even acknowledge there is a problem. I can't remember how many contacts I've had. My honest guess is 10.

  • RuncibleH Captain Nemo's Left Sock. GSPs rock.🐕 💉💉 (@RuncibleH) reported

    @BobUnco No I am within an urban area just south of Wollongong. The node is about 1 Km away. The corroded Telstra copper lines have been in place for about 70 years and have always caused problems in the wet even when the whole shebang was run by PMG.