Telstra Outage Report in Hope Vale, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Hope Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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swollen *****
(@spazjuice) reported
@Telstra Really? Because you seem to be putting a lot of effort into pissing all of your customer off.
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swollen *****
(@spazjuice) reported
@Telstra Yes. I’ve been trying to get an esim for my prepaid service. I got the sim at a store and they couldn’t find it after activation. She tol me to call for support which is impossible and chat support are completely incompetent and useless and tried to send me back to a store.
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M G T
(@Em_Gee_Tea) reported
@Telstra Let’s chat about it here. So it can be publicly visible on how I am constantly promised a call back but never receive one.
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Terrence Chester back in #WesTralia
(@udderrunner) reported
@emmadegotardi @ASX that its not a good idea. Because the service is rubbish & its Expensive....& any major upgrades have to be outsourced because Telstra no longer have the expertise in house, which Used to be the case
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Tipstalker
(@pbracing1617) reported
Good to see @Telstra up and about maintaining worst practice customer service. More than 2.5 hours now since they say they are experiencing delays....
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra It’s pointless even trying to call as your robo call system puts me into a text loop. Your text support don’t have access to the systems they need to fix any issues unless it’s a reboot your phone problem...
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Danielle Lancaster
(@Bluedogphoto) reported
@Telstra my patience has run out. Since the 21 Dec 2030 trying for a relocation. 15 hours plus of calls, and today paying for internet that has now no connection. You say you support small business. What a joke.
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Peter Buckley
(@Timetravaller) reported
@Telstra my incident i was expecting a technician visit tomorrow has disappeared from the track my reported faults.
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David Dzienciol
(@DavidDzienciol) reported
You are hopeless @Telstra Thanks for slowing my service down 1 week before the due change of address. You are a company that has lost the ******* plot with customer service!
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john s
(@blimmey1) reported
@Telstra @JPKCFO There is a group in oz that are solely to answer problems on social media.I DM 3 so called helpful people.Said surely you can call your department to solve the issue.They replied no.Can only email them .Them being overseas support centre.Tell everyone to stay away from #Telstra!