Telstra outages and service status in Hope Vale, Queensland

Problems in the last 24 hours in Hope Vale, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ralph Mondel (@ralph_mondel) reported 5 minutes ago

  @Telstra ...Interesting business model that you have! Tried to change service for speed at a lower cost (online offers) only to be told that this is ONLY available to new customers. No solution offered, leaving me to seek another provider!!

• 
  JAY ☘️☘️☘️ (@jotepPdT) reported 12 minutes ago

  @Telstra will Telstra or NBN compensate us for the trouble? your mobile network back up is not working. i have a work to do and can’t do anything because of my internet.

• 
  Twinks and Totes (@Twinkocalypse) reported 19 minutes ago

  Anybody else in Melbourne experiencing very poor Telstra mobile internet access? #melbourne

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 22 minutes ago

  Can't help but think about what insights Suttons, BMR, Chubb, Apec and Siemans received working for LendLease on Westpac, Telstra and all other major banks🤔

• 
  Andrew Godman (@Andrew_Godman) reported 26 minutes ago

  @Telstra Yes, they said there’s no issues…

• 
  yeah yeah its anne (@annabell_JG) reported 26 minutes ago

  @Telstra why does overtime telstra app updates on my mobile suddenly I have to change all my login details passkey etc. This is very frustrating @telstra

• 
  Tushar Kr (@tusharkr4u) reported 26 minutes ago

  She’s new here with no working phone—unbelievable incompetence from Telstra. Posting on her behalf (no X account). @Telstra explain why your process is this broken & get her connected immediately! #TelstraFail #TelstraScam Newcastle (3/4)

• 
  Brian Basson (@BassonBrain) reported 31 minutes ago

  🇦🇺Australia: @Starlink To Benefit From Telstra’s Dodgy Size Claims Industry data indicates strong growth in Starlink uptake, with retailers reporting a surge in demand and the service’s customer base in Australia doubling in 2025. One in five rural households that switched providers last year chose Starlink, according to market estimates. The shift reflects growing frustration among regional consumers, some of whom say Starlink offers more reliable performance at a lower cost than traditional telco plans. Telstra will be forced to cut back its advertised network coverage by around 1 million square km's following a regulatory crackdown on what the federal government has described as a “mess” of inconsistent and potentially misleading industry claims. Under new rules announced by Communications Minister Anika Wells, telcos must adopt stricter standards for how mobile coverage is measured and marketed—changes that directly impact Telstra, long known for promoting the scale of its network. The revisions will require the removal of an area roughly the size of New South Wales from Telstra’s coverage maps, raising questions about how accurately Australians have been informed about service availability, particularly in regional and remote areas. The Australian Communications and Media Authority (ACMA) will introduce a new four-tier system—Good, Moderate, Basic and No Coverage—based on whether a standard mobile phone can deliver a usable service, rather than simply detecting a signal.

• 
  Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported 31 minutes ago

  Hey @Telstra, just got an email advising me of new prices for something I hardly ever use but need it anyways. You give me nothing aside from the Telstra service, so why the new charges? How do you justify it? Looks like I might need to find a new provider.

• 
  cc (@LuxAuthorRight) reported 32 minutes ago

  @ChefTom1985 @CatherineD42535 Well privatized infrastructure either needs to be public or heavily regulated so we don’t see the over 160% price markup we do with Telstra. Cost per user wired+wireless service is between $35-$45/month and that’s including R&D- no profit.