Telstra

Telstra Outage Report in Hope Vale, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hope Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hope Vale, State of Queensland 03/20/2026 00:50

March 20: Problems at Telstra

Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TGRicho Terry Gordon (@TGRicho) reported

    @kayosports_help I have been unable to access Kayo (via Telstra TV) since 10 Dec, yet I have an account and can access on Mobile. I cannot get any support or action.... very frustrating. Please help. Thank you

  • Jysamon Jy samon (@Jysamon) reported

    @Telstra Go **** yourself! I cannot count how many time your connection drops out a day. I apparently pay $100 a month for 80mps cant even break 60mps. WTF is wrong with you honestly? NBN is ******* **** and Im honestly done with you. Worst internet in the world!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • LenaEriksdotter eriksdotter (@LenaEriksdotter) reported

    @HaHaRiki @Telstra that's awful, I sympathise...I had similar issues when I cared for my dad...consider getting a personal alert device? I eventually convinced dad to put his mobile with a different provider.

  • WeAreBrisbane WeAreBne / Brett (@WeAreBrisbane) reported

    On top of the hassles with my mobile phone yesterday, I've had to disconnect my deceased mother's 70-year-old landline service. I started organising it a week ago, and yesterday Telstra rang to finalise it. It was quite an emotional experience that took a surprisingly long time.

  • luminexal Leanne (@luminexal) reported

    Just had @NBN_Australia installed in my home. Internet speed is just as slow with just as many drop outs......what a hoax!!!! @Telstra

  • Tikkythecat Scott Fraser (@Tikkythecat) reported

    @VodafoneAU Thanks for your reply. I was a customer for twenty years. Maybe if you offered equal Telstra coverage with sim only, unlimited text & talk incl. 7Gb/mth @$12.50/month.

  • LiamPal88777678 Liam Palmer (@LiamPal88777678) reported

    @Telstra internet connection is showing upwards of 50mbps as expected however sites such as google take an obsurd time to respond as well as the fact that i am unable to play games on my computer due to such high ping, bandwidth seems to be horrible - Athelstone, South Australia

  • VishRana82 Vish Rana (@VishRana82) reported

    @Telstra We were quoted this timeframe by the person we spoke to on the phone and lodged the complaint with. We are having a lot of mixed messages from different departments at the moment, seems like the left hand isn’t talking to the right hand resulting in bad customer service

  • speltYK Patryk Olas (@speltYK) reported

    @Telstra I cannot get a hold of anyone to diagnose why my internet is dropping in and out for the past 3 days. I’d appreciate a little bit of customer support seeing as nbn and Telstra aren’t showing any outages. Your app isn’t even sending my messages... how can I get help?