Telstra

Telstra Outage Report in Hope Vale, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hope Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hope Vale, State of Queensland 12/10/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • woopdedoo652 I'm a Unicorn (@woopdedoo652) reported

    @maximum_sincere I've had 2 calls from people claiming to be from Telstra technical department. As soon as I say 'no, you're not', they just hang up.

  • mikenick21 Mike (@mikenick21) reported

    @Telstra what’s going on with the outage on Hamilton Island? I noticed you said it’ll be fixed at COB today but it’s still not working. It’s been over 24 hours now... update please?

  • malcthorne malc.thorne (@malcthorne) reported

    @72Hallam Telstra don't do customer service and they are far too expensive. Telstra isn't interested in retail customers.

  • cdcAU Chris Corbett (@cdcAU) reported

    Hi @Facebook, my friend's FB account has been hacked along with her Telstra email account. Visiting a Telstra store was able to recover email access. FB account email has been changed so cannot login. How do we contact you for help?

  • SamJanda 👨‍💻 (@SamJanda) reported

    @Telstra Getting any service is an absolute chore. - explain multiple times (occasionally to multiple people) the issue you have - no effort made to understand your circumstances or digital context - response times on the app are woeful (still waiting on a reply after more than an hour)

  • KingCalmette Calmette Lahoud (@KingCalmette) reported

    @Telstra I've tried calling and never get through I have called previously to have them send out bills instead of email they said it's done yet the bill is coming as email and not mail

  • raedave Desto (@raedave) reported

    Only changed as I researched and found cheaper plan for her, you’d think Telstra would have advised but no, of course not! Customer service lady not tolerant/understanding of elderly either til told. She was going to hang up as mum couldn’t hear/understand her! #telstra

  • blurrybird Adrian Mace (@blurrybird) reported

    @ING_Aust Issue seems to be occurring with TPG. 4G over Telstra works fine.

  • KJC135 craig (@KJC135) reported

    @Telstra why is everything going slow loading up on my phone

  • Wittyfan 😷richwhiteguy78 (@Wittyfan) reported

    @PierrotAram @Telstra It's broken and they need to fix it asap.