Telstra Outage Report in Hope Vale, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Hope Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 15: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (44%)

2. 

   Phone (35%)

3. 

   E-mail (8%)

4. 

   Wi-fi (8%)

5. 

   Total Blackout (4%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• David Lund (@Lundastorm) reported a minute ago

  @QSP73Z Yep it happens way too much, I have managed to totally extract myself from Telstra because of their poor customer service.

• Just my opinion (@cherylmedwell4) reported 4 minutes ago

  Telstra are at it again, very slow internet but pay the full amount on the bill. They seem to be allowed by the government to get away with it. Welcome to Australia. brought to you by China.

• 💧James Williamson (@jimi811) reported 7 minutes ago

  @Telstra I know that! That’s who told me it “can take weeks to fix”! And if anyone of the several people I spoke to, or several stores I attended, had mentioned I’d need my photo ID to do ANYTHING at any stage in that process I would’ve bloody brought it with me!

• AussieRel 🇦🇺 (@RelCazlick) reported 9 minutes ago

  @Telstra suck! My modem **** itself goodness knows when. Unbeknownst - been using my mobile data 🤬. Rang. Message advising to go through App is quicker. Went to App. Was asked to TYPE out my issue. Add the back & forth. (How the *@$# is that quicker?!) 1/

• Miss Gypsy 😸 would have said (@SaysGypsy) reported 12 minutes ago

  Got my Telstra internet access on my mobile back 2day. Thanks Telstra. Lost it last Saturday Followed Telstra procedure and used My Telstra app. Yesterday I contacted the ombudsman having spoken to 5 Telstra staff. Amazing how quickly problems can be fixed @auspol @telstra

• Adam (@Adam_Dorain) reported 14 minutes ago

  First issue was with some people receiving a 2FA code to their Telstra mobile. Wants to make out their is some widespread issue where there is none.

• 💧James Williamson (@jimi811) reported 15 minutes ago

  @Telstra Trying to redeem Plus points. It doesn’t work online and according to support it can take “weeks” to resolve and I should consider going to a store to do it. So I do. And they can’t sell me the product in front of me (a HomePod) without photo ID. Why does it have to be so hard?!

• Wendy (@Tarzali) reported 24 minutes ago

  @andy_penn please get me some help to get my 90 year old mothers phone reconnected after @Telstra cut it off by mistake. How hard is this. I would like to speak with either you or someone who can fix this. Or I will put her on the news with her broken phone

• Aaron Falzon (@aaronfalzon) reported 27 minutes ago

  Thanks @Telstra for the "great" service today, it's reassuring to know that you take your customers privacy seriously, so serious that you have granted me access to some other person's account and won't remove it because 'its not a big deal'

• Hugo Wood (@hugowood11) reported 30 minutes ago

  @Telstra please help me with my esim