Telstra outages and service status in Hope Vale, Queensland

Problems in the last 24 hours in Hope Vale, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hope Vale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leonie Wainwright (@leoniew27) reported 46 seconds ago

  @MelPalling @Telstra Hi Ivan, you've clearly never been to Clyde, Victoria. It's a bottomless pit for Service. You cannot get service inside anyone's homes, and once you find a 'service' area, you dare not move, as it will drop straight right out. It's a huge growth area

• 
  Jordan Wardle (@JordanWardle5) reported 6 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

• 
  The Trend Trader (@SixG369) reported 8 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Ethiopian1987 (@ethiopian1987) reported 8 minutes ago

  @Kitorialt Then when you cancel, get all early termination fees wiped. This is something covered under by @acccgovau and the TIO. This coming from an ex Telstra employee.

• 
  Funkdoctor (@Docsthename) reported 11 minutes ago

  I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

• 
  Hugh Jebawlsak 🇦🇺 (@WillHammer77) reported 16 minutes ago

  @newscomauHQ So is Telstra! Go **** yourselves Zionist shills.

• 
  SNOOPREY (@SNOOPREY77) reported 16 minutes ago

  @Telstra All I’m saying is maybe Telstra and other telco multi billion dollar companies should charge accordingly and stop using every capitalistic ***** trick to overcharge for normal service . Anyhow have a good day

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 17 minutes ago

  Telstra r no issue when it comes to recharging which is identical to th Microsoft Product Key. Punch it in PC=dun. NO=Smartashole=Microsoft laugh at customers blockng. They do not have to know any1s card numbers, it has zilch to do with them its=Privacy Invasion. Eusk ur not rich

• 
  Dave Jones (@eevblog) reported 18 minutes ago

  Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

• 
  Juno Nameon (@JunoNameon) reported 21 minutes ago

  @the_LoungeFly @Telstra You have to go through the ombudsman to get an Australian staff member, someone with access to your records apparently or can fix anything. The call centers are just to keep you preoccupied long enough that you get sick of it and go away.