Telstra Outage Report in Hawley Beach, Latrobe, State of Tasmania
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hawley Beach, State of Tasmania
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hawley Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Johannes Veldsman
(@jdveldsman) reported
from
Westfield, State of Western Australia
@Telstra has got the worst customer service in Australia. Bought a pre-paid sim for a second mobile I have to carry. Since Friday the activation has not completed. This is after trying for 4h to register the sim. Then the call centre pushes you to a chat. 6h between msgs! Still 0
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Jack Crawshaw
(@CrawshawJack) reported
from
Broome, State of Western Australia
@subaz11 Connect your phone to the projector somehow maybe USB connection and stream through the afl app? I’m guessing you have to be a Telstra customer.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra I have met zero people who rate the quality of customer experience above 1. From training support staff to “not my department “ and “that’s no how the system works” messages I sincerely don’t see a customer centric construct.
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
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CrinInPrisonVic 🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@FionaLakeAus @Telstra They are terrible to deal with