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Telstra

Telstra Outage Report in Burwood, Whitehorse, Victoria

Why is my Telstra service not working?

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telstra

Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 2 days ago
Melbourne Phone 2 days ago
Melbourne Internet 2 days ago
Melbourne E-mail 3 days ago
Melbourne Phone 3 days ago
Melbourne E-mail 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • petermartinsept
    Peter Martin (@petermartinsept) reported from Melbourne, Victoria

    @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

  • NickJohnstone2
    Nick Johnstone (@NickJohnstone2) reported from Melbourne, Victoria

    To all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!

  • brooksieg
    brooksieg (@brooksieg) reported from Melbourne, Victoria

    @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

  • CTRL_ALT_DEL
    Sam (@CTRL_ALT_DEL) reported from Melbourne, Victoria

    I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.

  • EileenOrmsby
    Eileen Ormsby (@EileenOrmsby) reported from Melbourne, Victoria

    @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

  • jamesgmeme
    remember sydney (@jamesgmeme) reported from Melbourne, Victoria

    @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

  • Natski82
    ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • _chinmusic
    Ananthasubramanian (@_chinmusic) reported from Melbourne, Victoria

    Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

  • Woody_Alyx
    Woody Alyx (@Woody_Alyx) reported from Melbourne, Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

  • ayelbee1
    Ayelbee (@ayelbee1) reported from Melbourne, Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • declanmartin75
    Declan Martin (@declanmartin75) reported from Melbourne, Victoria

    @Aerohaveno @Telstra Never ending these days

  • SgtJackVX35482
    Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria

    @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

  • brandycooklyn
    Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.

  • Natski82
    ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, Victoria

    @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Valakay
    Dr Val Kay (@Valakay) reported

    @MrDTJames @Telstra Maybe always was. Btw I went to the telecommunications ombudsman last year, after about 6 months of trying to get them to connect me to NBN (the problem was with Telstra not NBN). It really works

  • SharshaDee
    “Sharsha Dee” Charlie Takenaka (@SharshaDee) reported

    @michaelsharkey @Telstra my number has been added to a strangers number. Privacy **** telstra

  • markgluyas
    mark gluyas (@markgluyas) reported

    @MrDTJames @Telstra It was garbage before the pandemic. They just cemented there ineptitude during. They made my life a nightmare for 3 months while trying to return some AirPods.

  • kellyh512
    Kelly H 🖤 (@kellyh512) reported

    @Telstra I did get a response finally, it was regarding an outage of mobile service in my area. However there is no ETA on when this ‘planned maintenance’ will be corrected

  • stefstivala
    ⦁ Stef Stivala ⦁ (@stefstivala) reported

    @Telstra any known NBN issues in Gymea NSW 2227 area?

  • HarperKristian
    Kristian Harper (@HarperKristian) reported

    @Telstra I keep getting emailed to return a device, even though I never requested one. Latest email is threatening to charge me for a phone I didn’t ask for. Can you help?

  • Siuling888
    Siu Ling Hui (@Siuling888) reported

    @Sensis @Whitepages_au @Telstra FINALLY got hold of someone at WhitePages re: bills for non-existent number. It turns out that instead of suppression of details, these clowns have been listing a number (not sure which - used to have 2 lines) since 2016. WTF

  • weme_l
    Mike (@weme_l) reported

    @MrDTJames @Telstra I promised myself I wouldn't use them again but living out of town they are the only viable mobile network. Geographically bound to a monopoly.

  • Red_Dwarf
    Rosie S (@Red_Dwarf) reported

    @Telstra I got through to customer support and was sent a new modem. That made no difference. I’m meant to working from home but the nbn has made this so hard. My old cable connection was way better!

  • galumay
    Ricky🏄🏼‍♂️ (@galumay) reported

    Helped an elderly couple in town yesterday. They had been scammed by an arsehole who sent them a Telstra letter headed notice that they had been hacked & he would help them secure their computer. He got a 5 figure sum out of them. Horrible to see how distraught they were.