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Telstra

Telstra outages and service status in Palm Island, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Palm Island, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Palm Island, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ravirockks
    Dr Ravi Nayyar (@ravirockks) reported

    '... near the border of New South Wales and the ACT. Mobile black spots cover the area. '... his Telstra landline ... under Priority Assistance for Life-Threatening Medical Conditions — a service that the telco is required to provide under its carrier licence.

  • BARGH3ST
    pesky paul (@BARGH3ST) reported

    oh okay so websites will work on mobile but not my laptop. @Telstra sort your **** out

  • snicoara
    Sean Nicoara (@snicoara) reported

    @Telstra Why not tell the whole truth though? You failed to update or replace hardware that was providing ntp to your network for years past eol and your network died because of it. That's just sheer negligence.

  • BiteBackDog
    Bite Back Dog (@BiteBackDog) reported

    @Telstra **** happens, especially outages. Be transparent and let us know what happened & what remediation steps you've taken to prevent it, and thats all you need to do. People just want an excuse to get angry at someone.

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @1Swinging_Voter Is it on a Telstra network?

  • BigDog_USA
    BigDog (@BigDog_USA) reported

    @jfsmithcnt @Telstra Stick to your computer games, retard, and let the adults speak. ~

  • HappyPawsTreats
    Lynn Phillips (@HappyPawsTreats) reported

    Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.

  • pfbt
    Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported

    @telstra. Vicki whatshername should donate a year or two of her salary to compensate people affected by Telstra’s complete self-serving ****-up last week.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.