Telstra

Telstra Outage Report in Palm Island, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Palm Island, State of Queensland 03/12/2026 21:05

March 12: Problems at Telstra

Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianJSClark AdrianJSClark (@AdrianJSClark) reported

    @Idealaw @jasonandrade @Telstra 👋 I work for a wholly-owned subsidiary, if that's close enough? If you wanted to DM some info I can see what I can do. As I understand there's still huge COVID impacts on customer service centres, which is probably what you are running into.

  • mckillican_drew Drew McKillican (@mckillican_drew) reported

    @Telstra Jessica, I can log in, but I cannot access any service. I get an error saying “something went wrong”. I’ve contacted support many times, they all promise to fix it, no fix. I also cannot access my locator account. It appears something is wrong with my profile.

  • WendysWorld8 WendysWorld (@WendysWorld8) reported

    @AlboMP Mallacoota. Internet so bad when population heaves in summer, no one can work. Telstra doesn't want to know. Petition being sent.

  • mickus_b Mickus_B (@mickus_b) reported

    @Telstra I have been trying to add a service to my account, porting my wife's number from another carrier. The verification tool is not accepting any more than 1 digit. I have left several messages via your chat tool and have never received a response.

  • SilkCharm Laurel Papworth (@SilkCharm) reported

    @Idealaw @Telstra Kinda, I got a case mgr . Telstra cancelled the NBN Booking and I had to go through it again. NBN told me it was a known issue in the area, eventually it was fixed.

  • RiceNeko4 🎄🇦🇺🇱🇰RedTsarNeko🇱🇰🇦🇺🎄 (@RiceNeko4) reported

    @BluberybirD Jumped ship onto Telstra I am done with their ****

  • nofuneraI goO (@nofuneraI) reported

    I hate how Telstra know that you have no choice but to be with them if you want any kind of decent service.

  • monmonaya Mona Nouh مۘــڼۨــےۧ (@monmonaya) reported

    @Telstra your customer service hands down is the worst I have seen so far. #Telstra #badcustomerservice

  • mickus_b Mickus_B (@mickus_b) reported

    Extremely poor customer experience. As a long time customer I want to tell someone about how bad this service has been and give Telstra a last chance to retain my business before I port to another service instead.

  • hosko Adam Hoskins (@hosko) reported

    @techAU Have a Telstra plan with 5g, have a 5g capable device yet no 5g. Telstra tech support has been utterly useless