Telstra

Telstra Outage Report in Palm Island, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Palm Island, State of Queensland 01/26/2026 16:50

January 26: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dec23k . . ]} e {( . .. (@dec23k) reported

    @jessikatully @AndyCaldin Is @Telstra adding that to the network name?

  • AndreolaDaryl Daryl (@AndreolaDaryl) reported

    @Telstra About 18 months. But that’s not the problem. The problem is the tower! My Hub, my phone, my sons phone, my friends phone, the guy down the street phone all have the same issue!!! I don’t have any problems when I travel to work only when I’m in my area. #fixthetowers

  • AndreolaDaryl Daryl (@AndreolaDaryl) reported

    @Telstra If I take the hub to work I get over 100Mbps. The tower is either damaged or is in a bad position. Fix it or give us another tower, we pay a full fee for a partial service. we in Belgrave South expect the same coverage as the rest of Melbourne #fixthetowers

  • DustyCynic DustyCynic (@DustyCynic) reported

    @Telstra When I contacted you for help last week, you sent a link requesting I agree to your company accessing my Twitter account- see my account details, who I follow , block , mute, my timeline etc. why do you need that information? I’m concerned this is how you treat your customers!

  • Niftymack Neville S (@Niftymack) reported

    @Telstra I signed up with Telstra back in mid December due NBN to replace my perfectly working Telstra cable internet . But my order had gone no where due to a Telstra system issue , and then 8 days ago Telstra cut off my working Cable internet ! No joy getting any support

  • omidmaster Omid Adam Master (@omidmaster) reported

    How is it that Telstra internet goes off and their service is closed when my business is open @Telstra ?

  • YingXiao Ying Xiao (@YingXiao) reported

    @Telstra my parents have been having issues with their internet (download seems ok, but 0.03 kbps upload). They don't reckon that tweeting you guys can help, please help prove them otherwise :)

  • salior_liam Raw Artz (@salior_liam) reported

    @telstra hey you ******* morons remember me? You probably don’t... I’m one of the millions of Australians who just so happens to be using your joke of an internet service and guess what it’s **** the ******* bed again... do your job or kneecap yourself ya dogs

  • adriandonaghey Adrian (@adriandonaghey) reported

    @Telstra You would think Telstra would let their customers know they are undertaking a major upgrade prior to planned outages. Yet another example of sub standard customer service.

  • fubarhouse Karl (@fubarhouse) reported

    As if Telstra wasn’t bad enough, there’s no way to call them to speak to somebody, even if I’m prepared to wait. I expect a service provider to be able to take a phone call. Wedging me into an even worse system is just indicative of how poor the service is.