Telstra

Telstra Outage Report in Palm Island, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Palm Island, State of Queensland 01/21/2026 20:50

January 21: Problems at Telstra

Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • uplatewithjase Jase (@uplatewithjase) reported

    @Telstra in the last 2 weeks my phone has stopped being able to access Telstra 5G in areas where I previously had good 5G signal. The best I get is 4G. I’ve reset my phone, done trouble shooting. What painless way is available to get this working again?

  • LindseyInManly Lindsey Williams (@LindseyInManly) reported

    @Telstra DAMAGE - 83 Roosevelt Avenue, ALLAMBIE HEIGHTS NSW 2100 TOWER IS FALLING DOWN

  • Kavanagh_AM Anne Kavanagh (@Kavanagh_AM) reported

    Ok, call from Telstra technical support team said my slow internet speed was due to malware. Normally I'd hang up but I had just been onto #Telstra re speed - down to 5MBPS earlier today. Told me to download AnyDesk . Search internet - scam. He said 'you are clever' & hung up!

  • azusainsydney Azusa Takeuchi (@azusainsydney) reported

    @Telstra I have sent it. I'm very frustrated with you guys rerouting me so many times. Please spend time (yours AND MINE) on fixing the problem, not on rerouting.

  • Hamster100 Gareth (@Hamster100) reported

    @Telstra 3G is intermittent and extremely slow. Calls are impacted too

  • Trisha_is_Back Trisha_is_back (@Trisha_is_Back) reported

    @TelstraPurple pity its impossible to actually speak to a so called customer service person re the changes brought in re pre paid mobile ripoff @Telstra (Preferably not via Manila who couldnt even find my account)

  • kamgoswami kamalesh goswami (@kamgoswami) reported

    @Telstra I'm yet to get a resolution on a mobile number ported on the 30th of April 2021. Is it standard practice in today's day and age not to be able tell a customer what is happening and why so long.

  • threatbear_co Hilton (@threatbear_co) reported

    The best voice regulation practice is speaking to Telstra tech support

  • undrewb Andrew (@undrewb) reported

    @Telstra Thanks Phil - maintenance in progress. Hopefully this fixes things .. service has been flaky/slow the last week or so. Glad its being looked at and thanks for your reply.

  • wanga27 Isaac (@wanga27) reported

    @Telstra Hey Telstra, issues again today...this is ridiculous! Any idea when this will be fixed??