Telstra

Telstra Outage Report in Palm Island, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Palm Island, State of Queensland 12/10/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BinManIan Logical 🇦🇺 🍺⚽️ (@BinManIan) reported

    @VinceRugari Been an @Optus customer for 20+ years. My current contract is up & I've been flirting with the idea of changing to Telstra after Optus failed to bid for the A-League, plus their crap phone reception. The new @OptusSport streaming charges has made my decision easier. Bye Optus!

  • HYP3RSTRIKE Hyper (@HYP3RSTRIKE) reported from Adelaide, State of South Australia

    Gotta love Telstra Wholesale techs. Reported to Telstra when we moved in that there's severe damage to the POTS relay near our house. They send someone to prop it up with a stake and some ziplock ties. It falls over again later, same dealio.

  • harradine Kevin Harradine (@harradine) reported

    @Telstra Why is my IP address in Tasmania when I live in Sydney? Some apps like 7Plus show me the wrong news because of this. It happened two weeks ago and I requested a fix. Now it has happened again. Will I have to appy to have it fixed every two weeks? I have an NBN contract.

  • Venihcy ven (@Venihcy) reported

    love being on pr pace in a bot lobby just for the internet to cut out, @Telstra you’re garbage

  • gpowell87 Glyn (@gpowell87) reported

    @OptusSport Only reason I stick with Optus over Telstra is due to included Optus sport. Not going to pay extra for it. I’ll be cancelling my contract and moving to Telstra for the better signal. Thanks

  • Cillaviolet Priscilla Wells (@Cillaviolet) reported

    You all have such bad customer service and my family has been a customer of @Telstra and @Foxtel for more than 10 years. I’ve gotten techs out to check out internet @NBN_Australia then you cancel at the last minute when I’ve already taken the day off work to be home. 2/

  • BoomerDea Boomer Dea (@BoomerDea) reported

    @joelpmichael @GordyPls In fairness Foxtel have been moving people off HFC for a few years now, since their part owners Telstra sold the network to nbn

  • Cillaviolet Priscilla Wells (@Cillaviolet) reported

    @Telstra your customer service is actually appalling. I’ve had @NBN_Australia techs tell me the wiring for our internet and @Foxtel has been done incorrectly and now Telstra is telling me it’s NBNs fault. All of you are making things so difficult, and wasting my money. 1/

  • setsuzoh David OGorman (@setsuzoh) reported

    @telstra woefully inadequate service. Peoples if you are moving house, allow at least 2 months foe your new Nbn service…

  • NigelBall135 Nigel Ball (@NigelBall135) reported

    Have to switch to @Telstra due to relocation after years of avoidance. Nothing has changed - WORST user experience possible. Activate SIM online>sorry "invalid details">Try to restart - can't - "activation underway". No customer support on weekends.