Telstra

Telstra Outage Report in Palm Island, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Palm Island, State of Queensland 01/25/2026 14:50

January 25: Problems at Telstra

Telstra is having issues since 01:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ianbfarquhar Ian Farquhar (@ianbfarquhar) reported

    @misullivan @LG_Australia @iiNet It’s surprising how many people don’t understand bridge mode devices. Security architects, who should, are some of the worst offenders. I had a Telstra engineer tell me that I didn’t need a firewall between their garbage modem and my network. “One is built in”. 🙄🙄🙄🙄

  • proinnseas9 💧Proinnséas (she/her) (@proinnseas9) reported

    @Suzeme @mbismark @baradhili It uses the Telstra network too so good coverage

  • AllySultana ally🇦🇺Christine 🇺🇦2570 (@AllySultana) reported

    I just got a data warning informing me I have used 2.8 gigs of data, well telstra, thanks for that, but I have 80 gigs I have to use in 3 days or else it's wasted so chill the heck down and let me use it..

  • charmie13 LittleBlueWren (@charmie13) reported

    Typical weekend stunt from useless @telstra with crap internet & mobile data ongoing since 26 FEBRUARY. As I watch a frikking misleading ad on FTA telling me Telstra is Australia's "best network"! 🤬🤯 More false, deceptive advertising from lying cockwombles. #Telstra stinks.

  • ashamedaustrali casandra angela 💉💉💉 (@ashamedaustrali) reported

    @AlexBallhausen @gwendabgilbert Hope your recovery goes well. I live remotely paying Telstra for 5G get 3G with no mobile data & patchy phone service at my house if weather bad. Won’t say what I told Telstra when satellite phones was suggested years ago.

  • FairDinkumOK Gimme Abreak (@FairDinkumOK) reported

    @ScallywagRay Our internet is down for 11 days...get that 11 days!! Telstra too understaffed to do better but luckily my son an IT expert & so I'm back on my computer & Netflix via my smartphone. Otherwise I was going to go mental watching Free To Air for 11 days😡

  • JessHyles Jess Hyles (@JessHyles) reported

    @AdeleOffley I lose @Telstra mobile service every day when I drive to work, 20mins from our capital city! It’s definitely not just people in remote areas getting frustrated

  • o_rexxellent O.Rexx (@o_rexxellent) reported

    @abcnews What the point? In our area the fed govt funded one operator only (Vodafone) with already awful coverage to build a new tower in our area. Meanwhile Telstra and Optus coverage remains as awful as ever.

  • peaceful_Kelly Kelly 🕊 (@peaceful_Kelly) reported

    @ashamedaustrali @AlexBallhausen @gwendabgilbert If my home wifi (with Optus) goes down, I have no internet reception with my mobile carrier, who uses the Telstra 3G/4G network. Internet and network reception in Australia is woeful - is this because we are a massive country with a small population relative to our size?

  • FairDinkumOK Gimme Abreak (@FairDinkumOK) reported

    @Telstra Wow, how good is this #auspol. I got a real bloke (not a robot) from @Telstra (Phil) to help me with my internet outage. If he comes good with his promises, I want to buy him a beer.