Telstra outages and service status in Palm Island, Queensland

Problems in the last 24 hours in Palm Island, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Depresso Martini ♥︎♡︎ (@algorithmsayshi) reported 3 minutes ago

  Switched home internet providers cause Telstra were actually insane lmao but now when connected to my AGL wifi it doesn't let me watch any NBA on my NBA app and this message just shows up. I have tried trouble shooting it and I've even ventured onto Reddit for help but nothing works 😩🥴 I literally pay a yearly fee to watch NBA games so not sure why they're cockblocking me! I've turned VPN **** off and on. I can watch when my wifi is off still 😣

• 
  madi ✨ @DAZOTL AN7 SOON (@timepatches) reported 9 minutes ago

  @Empty_jr try boost!! it's on the proper telstra network (bc it's owned by them) not the wholesale. i live out bush and am partway thru moving over

• 
  POMinOZ 🇬🇧 🇦🇺 (@POMinOZ2024) reported 12 minutes ago

  Hey @Telstra when are we releasing #rcs support for #android and @Apple phones? Why is Australia missing out on this feature?

• 
  Oliver J (@oliverjanik) reported 13 minutes ago

  @loftwah I will never understand people who stay loyal to telstra or Optus

• 
  Lilen (@Lilens) reported 16 minutes ago

  @chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me

• 
  melon_rind (@melone_rind) reported 17 minutes ago

  I just wanna put it out there, @eBay has quite possibly the worst customer "support" I have ever experienced from a company. I will never deal with them after this. Ever. Quite possibly worse than @Telstra which is a new low.

• 
  Natasha (@Natasha19317558) reported 18 minutes ago

  @AlanBixter I’m not a hater but I can’t decide if I hate Medibank Private or Telstra / NBN more? Telstra / NBN sent 15 techies to fix our Internet problem & many phone calls all while our kids doing Uni exams & 1 wtg for cardiac surgery. Stress ++ Good luck Alan coz you’ll need it 🙏

• 
  James Fowles (@fowles_james) reported 18 minutes ago

  @Eckfarming @stationmum101 Telstra and its staff wouldn’t know a customer if they fell over one…..

• 
  Pat Fenis (@BigStrawDog) reported 28 minutes ago

  @kai_h @algorithmsayshi Tried this, it has us located in Sydney for some reason. While the modem was updating the DNS it restarted and my phone connected back to our old Telstra net which had us accurately located in Victoria. Def AGL/eero issue from troubleshooting

• 
  Michelle Burrows (@ChelleAB) reported 31 minutes ago

  I’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.