Telstra

Telstra Outage Report in Palm Island, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Palm Island, State of Queensland 12/08/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nippondensobaby Darren G (@nippondensobaby) reported

    @Telstra don’t advertise a quick way to connect to support via faulty virtual assistant and longer that telephone wait times #telstrafail

  • waastudio Stu Murch (@waastudio) reported

    @Telstra @Telstra does anyone actually man your customer service messaging? Sent messages at 5pm, still no response. Can’t call as your call centre is shut. Could your customer service be any worse?

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported

    @Telstra @andy_penn @telstra two hours into Twitter on this now and still no resolution and still more frustrating requests for personal information that you already have. This is ridiculous. Please fix it.

  • Andrea_Nierhoff Andrea Nierhoff (@Andrea_Nierhoff) reported

    When you are talking to someone in Sri Lanka and YOUR internet connection is the problem #NBN #Telstra

  • Davo1003278286 Shane Davidson (@Davo1003278286) reported

    @Glenina57 I’d rather Telstra set up separate call centre’s I all the countries operating in. But hay!! It’s just about profit not service. Another idea don’t us Telstra!

  • ziplowFX Ziplow (@ziplowFX) reported

    @antstep007 @Telstra This has been my life for like a month. And yes Im on the nbn...the No Broadband Network

  • johnhaynes85 John Haynes (@johnhaynes85) reported

    @tezzyxoxo I used to be with Optus 20 years ago. I swapped to Telstra and never been happier. Make sure it's Telstra themselves and not one of their 3rd party suppliers.

  • trib Stephen Collins (@trib) reported

    @telstra I'm trying to update my address in My Telstra and when the app passes to the CRM page, it never completes, so the task can't be done. Happens on both web and mobile.

  • tezzyxoxo Terry (@tezzyxoxo) reported

    @johnhaynes85 Yeah Optus is horrible especially in Bathurst but unfortunately I can’t change to Telstra until my contract is up and that’s not till December 2022 unless I pay out my contract

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported

    @Telstra Ticket number is INC12983429 - I called it in at 7:30 am and was told I would have a resolution within four hours. @andy_penn