Telstra

Telstra Outage Report in Palm Island, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Palm Island, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Palm Island, State of Queensland 03/20/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • horizonaccount Maurice McKinnon (@horizonaccount) reported

    @Pauljneilson191 I have an amount from Telstra apps each month, Don’t know what it is and can’t find out from Telstra to cancel

  • lollyfoot Sammy (@lollyfoot) reported

    @Telstra @AlanBixter Hmm... good luck with that. The @Telstra social media team isn't allowed to make phone calls and is 'internet based' only, which doesn't seem to include sending emails. When I reached out in a last ditch effort for resolution the experience was very underwhelming.

  • burlycustomer Burly Customer (@burlycustomer) reported

    @Telstra You also need strong patience with @Telstra. Xbox All Access customers waiting in the "queue" recently were let down, without explanation, when orders received in late August were provisioned before orders placed in July. Telstra refuses to comment.

  • itsrenatak Renata (@itsrenatak) reported

    If I call Telstra in this lockdown they are swamped with calls and I will be on hold for ages so if I do have to call Telstra I need to call early in the morning and hopefully they will have a customer service person you can talk to to ask questions over the phone.

  • itsrenatak Renata (@itsrenatak) reported

    Went to Telstra shop today to ask for assistance but was told they can’t directly assist customers in the lockdown and gave me the main Telstra number to call for assistance they will only help customers with orders of products and people have to call the shop for appointments.

  • amanda_cwm 𝔸𝕞𝕒𝕟𝕕𝕒 🤍 (@amanda_cwm) reported

    @Telstra it’s infuriating that you don’t have an easier support service. The chat function is fine for young people but how is this realistic for elderly and those with disabilities. I’m 30 and it has taken over 2 days to sort a minor issue because I couldn’t talk to someone.

  • Gregeve98 Greg (@Gregeve98) reported

    @Telstra sadly the Telstra tower is down again in Tocumwal 2714. last i loked was supposewd to come back online at 10am thismorning

  • nyctop New York Top (@nyctop) reported

    @Telstra_news Really annoyed, was going to wait for Telstra day to sign up for new nbn service, checked your promotion for Telstra day and it specified tech products not plans. So I placed my order last night and have now missed the $100 welcome credit. Is there anyway you can honour it?

  • apoel35908386 apoel (@apoel35908386) reported

    @Telstra Can you focus on good customer service rather than virtue signalling ads

  • trentontheradio Trent (@trentontheradio) reported

    @Telstra Sorry guys, I'm all good...it's not a Telstra service.