Telstra outages and service status in Palm Island, Queensland

Problems in the last 24 hours in Palm Island, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Palm Island, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BrownSquirrel (@BrownSquirrel) reported 3 minutes ago

  @telstra Since I havent had an answer back from you yet I will ask again. Why am I "blocked from making an o/seas call because I am on a prepaid plan"? Since when? More so since your prices are going up YET AGAIN why am I being charged more for less service?

• 
  the what an election chocobo (@noreasonspec) reported 7 minutes ago

  Ever since the outage Telstra has been honestly dog **** What the fk are they doing

• 
  Simon Cotter (@SimonCotter62) reported 8 minutes ago

  @goodfoodgal It was all about the money/share prices and to test our compliance. We passed with flying colours (most of us) We now add the national telstra emergency alert to QR codes, cameras etc and then all we need is a social score system. “ none shall buy or sell except with the mark”

• 
  Andrew (@andrewrdn463) reported 16 minutes ago

  SACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears

• 
  Brian Basson (@BassonBrain) reported 17 minutes ago

  Ookla: DIRECT-TO-DEVICE COMES OF AGE IN ASIA PACIFIC 🛰📲 Satellite direct-to-device (D2D) service, which enables smartphones to connect directly to satellites in areas lacking terrestrial coverage, is expanding rapidly across the Asia Pacific region. The region’s first carrier-run nationwide satellite texting service launched with New Zealand’s One NZ in December 2024. By mid-2026, six Starlink-based commercial services operated across four markets: One NZ, Telstra (Australia), KDDI/SoftBank/NTT Docomo (Japan), and Globe (Philippines, launched June 2026) Australia and New Zealand showed the highest activity. Detected users averaged 25.7 and 23.0 scans per month (Jan–Jun 2026)—near daily contact. Usage rose through the southern warm season (peaking in April) and fell in winter, reflecting outdoor recreation and remote work in coverage gaps. These levels far exceed denser markets like the UK (~4 scans/month) and match Canada’s high reliance. Philippines held the region’s largest detected D2D base (64% in Q2 2026), with activity detected from January 2026—months before commercial launch. Pre-launch growth reflected testing and opportunistic registrations. Population scale and disaster needs (e.g., earthquakes, ~20 tropical cyclones yearly) drive demand; Globe offered free access during a June 2026 Mindanao quake. Per-capita and frequency of use remained lower than Australia’s. Japan has the broadest free access (three operators) yet lowest sustained use. Detected base in June 2026 was about half its July 2025 level; users averaged only 7.6 scans/month. High urbanization and >99.9% population terrestrial coverage limit exposure to gaps. Operator figures (e.g., Docomo’s 5 million connected users) are higher but measure one-time connections across iOS/Android. Services function mainly as retention tools.

• 
  Karl Burns (@SimonBurns4) reported 18 minutes ago

  @manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults

• 
  Sassy Cass (@SassyCassAus) reported 19 minutes ago

  @JakeBeer11 @OhappySt My telstra worked for this the first time outside of the small space it actually gets service here. Did it deliberately, and now I want to know what the actual **** Telstra ....

• 
  Chrissy D 🌼 (@DowseChristine) reported 25 minutes ago

  @BonoboWanderer @Batman2242 My starlink is super fast and $40 a month cheaper than telstra. I've had no issues at all.

• 
  Tyrone (@TRT_Revisited) reported 28 minutes ago

  ********'s a Marvel Stadium. We only know the Telstra Dome in this house.

• 
  John Livingstone (@JohnLiv96683208) reported 29 minutes ago

  @moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible