Telstra

Telstra Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 05/09/2025 22:20

May 09: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • jant314 Jan Turbill (@jant314) reported from Shoalhaven Heads, State of New South Wales

    @JaneCaro @Telstra I’ve been without ADSL internet for over week. Only solution Telstra has is change to NBN all will be wonderful! At least I managed to talk them into sending a technician to do just.

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    bullshit I gave up on everything Telstra many many years ago so go **** yourself

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • TheMickeyG Michael (@TheMickeyG) reported from Melbourne, State of Victoria

    Sick and tired of ringing @Telstra every afternoon to try and sort out a order problem with @startrack nothing ever gets done despite happily giving me plenty of reference numbers, like that fixes it! #hopeless

  • stevenandlizzy Steven (@stevenandlizzy) reported from Sydney, State of New South Wales

    @Telstra I’d forgotten how poor your call centre was having not been a customer for the last few years. Have to say how poor the experience was and so so much background noise #terrible

  • nchuah FairGo (@nchuah) reported from Melbourne, State of Victoria

    @xskinn @golly_golledge Yeah I've been getting scam calls from "Telstra". Each time they try a different scare. Folks be alert. If in doubt hang up and call Telstra.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    It’s really hard to know who to hate more @Telstra or @Foxtel. I’ve been paying for Foxtel for years, but cannot get FoxtelPlay as both company’s consultants tells me it’s the other one I should talk to. Thank god EVERY OTHER streaming service is easier.

  • DanicaBunch Danica Bunch (@DanicaBunch) reported from Orange, State of New South Wales

    @Telstra I am desperate for a new phone, new contract and to spend money with you!!!!! A “known” system issue is stopping me! Oh don’t tell me to call Rob my complaints case manager, he is NEVER available when I call, NEVER calls me back SR 1-2089056467095

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    @Telstra Was at home. Wasn’t casting just trying to use the app on the TV but it didn’t recognize my login & instruction to go to website diverted back to Telstra. Very confusing & this twitter exchange is more helpful than both companies websites or call centres.

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    @Barrawensdy1 @Telstra @Foxtel Yes I got that far - but neither could help my get it! I’ve since discovered I can watch the show I was seeking on Foxtel Go. But the Play issue was an hour I’ll never get back.