Telstra

Telstra Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 10/14/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    bullshit I gave up on everything Telstra many many years ago so go **** yourself

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Berry, State of New South Wales

    @Telstra Not enough grunt to download that app Phil. Just spoke to a mate who said he had trouble with QR code.

  • booragal Steven (@booragal) reported from Nowra, State of New South Wales

    @mishyloan @RonniSalt @Telstra That’s awful Michelle. What region are your parents in?

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Berry, State of New South Wales

    The tourists are back and the @Telstra mobile service is crap in the main street of Berry.

  • jant314 Jan Turbill (@jant314) reported from Shoalhaven Heads, State of New South Wales

    @JaneCaro @Telstra I’ve been without ADSL internet for over week. Only solution Telstra has is change to NBN all will be wonderful! At least I managed to talk them into sending a technician to do just.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Berry, State of New South Wales

    @Telstra It’s slow. Always has been. Only improved temporarily when nobody was visiting. Just two bars of 4G. It’s the main street of one of the busiest towns on the NSW South Coast.

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • MRoosenburg85 Martin R (@MRoosenburg85) reported from Berry, State of New South Wales

    @Telstra hi Big T, it appears there is no data on the 4G network around Berry NSW. Please check out and fix ASAP. Ta

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Someonewhy2 Someone why (@Someonewhy2) reported

    @Telstra Fix the internet please @Telstra

  • LexPlans Lex would buy a lighthouse please (@LexPlans) reported

    Now in my 3rd day without working internet @Telstra your customer support is no help ******* fix it

  • LexPlans Lex would buy a lighthouse please (@LexPlans) reported

    @Telstra ADSL 19 Somerset Place Melbourne VIC 3000. TNT traders. I've spent 3 days on the phone with your useless customer service. I'm not calling. Fix it here. I run a shop and I don't have time to deal with you on The phone today. It needs to be fixed in the next hour

  • DeeCee451 DeeCee (@DeeCee451) reported

    @Telstra Cool story bro. Telstra has chosen to put an insufficient number of towers along the route. You could fix the problem if you wanted. Ironically, there's good reception in the area between Sutherland and Heathcote where trains reach their top speed.

  • netz_melb Netz Melbourne (@netz_melb) reported

    @_thomasparkes @Ju5t_The_T1p Let's cancel you, Tommy. I have the backing of customer service representatives from a whole group of Australian companies who have been burned by your incessant squealing on social media, including Telstra and Melbourne IT to name a few.

  • davidslvma Dave (@davidslvma) reported

    Hi @Telstra, I live in Austral 2179 and just experienced an outage and I’m wondering if you have a time frame when my NBN will be back up and running?

  • BlakeJennoLive BlakeJenno (@BlakeJennoLive) reported

    Just on the phone to Telstra tech support for 45 mins. Life is great.

  • theodorklasso mandy (@theodorklasso) reported

    I always wonder if I’m legitimately hanging up on Telstra or it’s a scam. But they never ring back immediately so I’m gonna assume it was a scam.

  • blair_dellemijn Blair Dellemijn (@blair_dellemijn) reported

    Hey @Telstra my email account is not allowing me to access my mail due to a password error. Go to the website to change password, and it wants to send the new password via email, which I can't access in the first place? Can it be sms'd instead? Help!

  • LexPlans Lex would buy a lighthouse please (@LexPlans) reported

    @Telstra Thank you for at least giving context. Your whole customer service team couldn't figure this out.