Telstra Outage Report in Toormina, Coffs Harbour, State of New South Wales

@Telstra Hi Tom, I tried all of this with the person on the @Telstra message service. After 3 hours the outcome, no outcome. It was left u resolved.

@Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

@Telstra what is the best way to contact your customer service? I have already tweeted and no response, regarding being charged twice for a recharge

@mikeaubrey2 @AlphWilliams Can’t access NBN so stuck with wireless/ satellite even slower than NBN and costs us $300 per month for 70GB (includes phone) which is better than Telstra which was costing us $900 per month. Hard running a business with the slow speed & the costs Only 8km from Coffs 😣😡

@SmallTimeVC @Telstra Interesting roaming problem

Telstra: Use Direct Debit, it's much easier 1st month: They take $59 less than the bill T: Your account is overdue! You owe us $59! Me: Manually pay the extra $59 3rd month: They take $59 less than the bill T: Your account is overdue! You owe us $59! Me: Cancel @Telstra DD.

@rkd993 Dude, as NDIS applicant I never had more frustrating experience than dealing with @billshortenmp 's office. I currently have five different reference numbers because those children employed in his office don't check or update any systems. #NDIS under ALP is like Telstra. #auspol

@NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

@Telstra A female that connected me with a tech and she said she was available until 29th for my complaint

@Yosh_Cries help telstra replying to this is so ******* funny to me

@clothedvillainy Try Better Life Mobile. They use the Telstra network.

@Telstra Why would they care enough to wait on hold for two hours? As far as they're concerned it's not their problem. It's mine. A better solution would be to connect me with whoever manages the appeals process for your internal email blacklists.

1/2 @telstra Question, what has happened to good customer service? Dateline..Friday…got a call from a Telstra tech… told me to turn my phone off for 2 minutes and he would call me back

@Telstra No because I thought the IT team would want to see the error ocurring so the can troubleshoot it properly. Reinstall isn't a proper fix is it?

@Telstra Hi! I spoke to someone yesterday about changing the delivery address of an order. They said I’d get a confirmation of an escalated case, but I haven’t received it. Are you able to help?

@ScammerPayback @CommBank @Telstra Help common people too bro. Don’t just target big bucks